Chelsea Pines Inn

United States , New York Area - NY
NEW YORK , West 14th Street, 317
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100 reviews shown

10/10

Exceptional

12 Mar 2026

Michelle

This property has a cool, old Hollywood theme. Rooms are mostly clean and if you're not happy with the cleanliness, the staff are super prompt with any requests. Its near a variety of restaurants (including a vegan restaurant), a hot yoga studio (totally my thing, maybe its yours too) and its a 5 minute walk from the Chelsea market!

Self

10/10

Exceptional

09 Mar 2026

Kaitlyn

Right next to the venue for the concert I went to and all kinda of restaurants to choose from.

Partner

6/10

Pleasant

05 Mar 2026

Andrew

In a good area. Rooms were fine, nothing special. Really more of a place to sleep and nothing else. Shower was cold. Recycling was still left in my room behind door from previous stay.

Business Self

10/10

Exceptional

05 Mar 2026

Aislinn

Absolutely charming gem with wonderful staff and great amenities. Incredible decorating featuring wall art commemorating the Golden Age of Hollywood Cinema with posters and advertisements for classic American films and rooms named for cinema icons. Wonderful place!

Family

8/10

Excellent

03 Mar 2026

Elena

great location, great staff, no frills. only complaint is that the room was way too hot and there was no way to open a window and the provided fan did nothing to help. felt like being in an oven, extremely uncomfortable and very hard to sleep.

Partner

8/10

Excellent

26 Feb 2026

Connie

Room was clean and staff was very helpful. Facing the courtyard meant the room was shielded from street noise. But hallway noise could be loud. Request a lower floor asap if you want to avoid walking up several flights.

Partner

10/10

Exceptional

25 Feb 2026

Mike

Very nice staff. Quaint boutique hotel.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Maiya

Front desk was great! The

10/10

Exceptional

22 Feb 2026

Kathleen

Great clean room and helpful staff

Friends_and_family Family

6/10

Pleasant

22 Feb 2026

Sarah

Clean
Friendly staff
Simple
Be aware of no elevator

Partner

8/10

Excellent

19 Feb 2026

Krysthal

Great staff and room!

Self

10/10

Exceptional

16 Feb 2026

Angelique

Staff was courteous.

10/10

Exceptional

11 Feb 2026

Madison

I was a solo traveller and this was the perfect boutique hotel. The hotel was close to everything in the west village and a few steps from the subway.

The staff were great and also wished me a great day when I left to explore the city. I felt very safe staying at the hotel the entire time.

The room was clean, I think the floors could have been mopped a bit better, but it did not detract from my stay.

One of the downsides is it can get quite noisy in the hallway because the doors are quite thin.

Leisure Self

6/10

Pleasant

08 Feb 2026

Karen

Great little hotel. Wonderful front desk staff. Safe neighbourhood. Loved the communal kitchen and atrium area. But no elevator and every little thing is an extra $25-60 USD. For example, lower floor room because of disability = $25 extra. 1hr later check out, =$25., etc.

Leisure Friends

10/10

Exceptional

01 Feb 2026

Jeanne

clean, cozy guest house-style establishment with the most friendly staff. all three of the guys at the desk we encountered couldn’t have been more pleasant or amenable. location is tops, will definitely be back!

Leisure Friends

6/10

Pleasant

30 Jan 2026

Bonnie

Staff nice room clean, but cold

Leisure Self

10/10

Exceptional

25 Jan 2026

Hagen

A great hidden gem in the middle of Manhattan. Fun, movie-, and actor-themed rooms with true character set the mood for a fabulous time in the city. Clean, quiet and spacious rooms with modern bathrooms. All that you need for a convenient and comfortable overnight stay in the Big Apple. Very nice staff members provide put the gold leaf around it with a warm welcome and kindness. I can’t wait to be back.

10/10

Exceptional

16 Jan 2026

shelly

Excellent place in the city, near subway and awesome restaurants. We will be back

10/10

Exceptional

12 Jan 2026

Philip

Staff was accommodating, politce, nice & welcoming. Only thing I wish is if there was a heater to control the temp. There were a couple of fans + AC in the room so I figured that room might get scorching hot during Summer months. I stayed here in Winter.

Business

2/10

Poor

11 Jan 2026

jerome

We had no control over the heat/fan, room was way too hot one night then freezing the next.

The bed was the most uncomfortable mattress I’ve ever slept on.

They did don’t have coffee available in the morning because they ran out of coffee grounds. It’s New York, just walk across the street and buy some more coffee.

Staff was nice but otherwise this was the worst hotel experience of my life.

6/10

Pleasant

03 Jan 2026

Laura

Clean room and building in a great location but the noise from street and building are unacceptable. By now the hotel should have replaced the windows with city quiet windows which are very common now in NYC at a minimal cost to overall business.

10/10

Exceptional

28 Dec 2025

Stella

Many shops. Very walkable area. Staff were great. Would stay again

Leisure Family

10/10

Exceptional

28 Dec 2025

Geronima

Stayed in the Suite on ground floor. Spacious. Great for my family of 5. Bathroom was spacious also. Glad to have a fridge. There are steps, which were fine for us, but might be an issue if you are mobility impaired. Great neighborhood, close to subway, deli, and CVS. Will definitely stay here again. Great value in Manhattan.

Leisure Family

8/10

Excellent

28 Dec 2025

misty

I’ll start with the good which is the staff and location. Everyone was so polite and hospitable. The location is in a safe neighborhood with everything you need in walking distance. The not so good is the actual room. We were on the first floor, first room next to the check in desk. The room was very hot. It has a window unit air conditioner but it only blows cool air not cold air. The staff visit our room 3-4 times to try and adjust the heat but it never worked. It was cold outside but the heat was too much in the room. They did give me a fan but that really didn’t help. As soon as you walked in the room it felt suffocating. Also, the shower didn’t have sufficient hot water. The hot/warm water lasted 2 minutes tops then it ran cold. So I left the door open for the hot air to blow in the bathroom while taking a shower. I discussed all of this with the staff but there wasn’t anything they could do. I was told the heat is probably due to the boiler room being right below our room. With all that said, the rest of my family stayed on the second floor and staff was able to adjust their air where it stayed nice and cool. I would stay again but not on the first floor.

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Lynda

Staff was great, very accommodating! Good location, near the subway, buses.

Leisure

4/10

Poor

21 Dec 2025

Erin

We had a larger group of girls stay in the deluxe studio and got charged $500 for having 2 additional guests. There was lack of cots, pillows, blankets to accommodate for the extra guests even though that was included with the extra fee. The extra blanket/comforter they provided had white stains on them and did not appear to be clean. The doors to the outside patio did not lock which is very concerning for young girls to be staying there. The room and bathroom were very spacious and overall we enjoyed our weekend. It is a good location!

Leisure Friends

10/10

Exceptional

21 Dec 2025

Noelle

Great location and we liked being on the first floor

Leisure Friends

10/10

Exceptional

19 Dec 2025

Eric

Room was clean. Staff was excellent.

6/10

Pleasant

19 Dec 2025

Robert

Staff was courteous. The room was in OK condition and generally sparse for a bougie hotel. The lock on the door was not yet replaced and was still a keypad and felt like it was gonna open if somebody pushed it a little harder than normal.. There’s no elevator, but I was fortunately on the second floor. They were very helpful in adding another couple of nights for me on the fly and it was convenient to my work location. The bed was OK comfortable because it was just a single mattress and the room is narrow so it’s hard to get around either side. The heater is a radiator and worked OK with the temperatures in the 20s. Not sure if I’d stay here again or not. The average price per night was $457.

Business Self

10/10

Exceptional

17 Dec 2025

Daniel

Clean room. Friendly staff

10/10

Exceptional

17 Dec 2025

Michael

Staff was extremely friendly and helpful.

Leisure Self

6/10

Pleasant

13 Dec 2025

Casi

Very friendly and helpful staff. Room was clean. We needed a cheap and clean room for 1 night and CPI met the need.

Leisure Family

10/10

Exceptional

11 Dec 2025

Claire

Chelsea Pines Inn offered a clean, cost-efficient place to stay in a great neighborhood! It's nothing fancy, but the staff (Duane and Jonathan specifically!) were helpful and kind. Beds were comfy, and everything was clean. Would stay again!

Friends_and_family Friends

10/10

Exceptional

09 Dec 2025

Michael

everything was great except room needed a cup or glass for water drinking

Leisure Self

8/10

Excellent

07 Dec 2025

Jenni

Staff so friendly, just having an elderly mother with bad knees made it so difficult to climb the stairs. I tried to request ground floor when I booked in July.

Leisure Family

10/10

Exceptional

05 Dec 2025

Michael

Very nice, very friendly and helpful staff, lack of elevator not much a problem

8/10

Excellent

03 Dec 2025

jordan

Room/bathroom were clean and accommodating despite being very small. Front desk staff were friendly and helpful. Location is great.

6/10

Pleasant

02 Dec 2025

Anthony

Chelsea Pines was an okay place to stay. The booking model is very similar to Spirit Airlines as they charge for floor level, check-in times, dog fees, etc. Be cautious when booking and don't be deceived by the sticker price. The rooms are very small which is typical of New York. They are dated but still in good condition. The front desk team are very nice and helpful (especially Donny.) My biggest complaint is the nightly pet fee. Most hotels charge a one time flat fee, however, Chelsea Pines charges $50 a night for no real reason.

NOTE - THIS IS A WALKUP AND IT IS NOT AS \"EASY\" GOING UP AND DOWN AS YOU THINK!!!!!

The location is great with access to the metro which is located on the same block. Easy access to the gay bars and excellent restaurants.

I would not book again but hope this feedback provides you with insight into your travels.

Leisure Pet

8/10

Excellent

29 Nov 2025

Yvette T.

Very clean, crisp comfortable sheets, modern bathroom. It satisfied all our needs for a weekend in the city. For older clients, walkup could be trenuous.

Partner

10/10

Exceptional

25 Nov 2025

John

Everything was great.,

Leisure Self

10/10

Exceptional

24 Nov 2025

Dave

Chelsea Pines was a fantastic find for us: our triple studio suite was remarkably spacious for Manhattan, well-designed, with pleasant public spaces (kitchen, sitting room, outdoor back patio) and 24/7 staff. We thought the price we paid for the unit was a bargain.

We could hardly believe the size, comfort and quality of the (basement-level) triple studio suite, a 1200-square-foot room that easily housed three adults (could have held 4-5). Its full (and stocked) kitchen, tons of natural light and easy access to the back patio made it feel more like an AirBnB condo than like a hotel; we could have gone grocery shopping and stayed there for weeks.

Ahead of our stay, staff answered our phone calls whenever we had a question about the facility. We liked that the Chelsea Pines had a secure entrance and 24/7 front-desk staff.

Our only negative was that we had a difficult time controlling the hot water. Bathroom sinks and the shower would often go from cold to scalding hot; it took us awhile to get the right temperature.

Otherwise, we loved everything else about our stay at Chelsea Pines Inn.

An exceptional find in a terrific neighborhood! All three of our group would stay here again in an instant.

Friends_and_family Friends

10/10

Exceptional

23 Nov 2025

David

Great place. Would absolutely stay there again

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Brooke

This studio apartment exceeded expectations for my family of 5. Kids could spread out and we could dine in because of the full kitchen and dining table. We will stay here again!

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Rebecca

This is a cute little hotel! Like the Hollywood theming. Room was very clean and smelled fresh. Bed was super comfortable. Front desk staff were very friendly and helpful. Location was great as I was attending a show at City Winery. I had a room in the 5th floor and yes it’s a hike up the stairs but I wouldn’t let it stop you, just take a break between floors if you need to. My only improvement comment would be to have real half and half creamer. Will stay again!

Self

8/10

Excellent

21 Nov 2025

Maye Theresa

Overall we had a good stay. Clean room and bathroom and staff were very friendly. Also great location! Right next to a subway and close to Chelsea Market and Little Island. My only concern was the AC was not working during our stay, not a huge deal as it was fall and we were able to use the fan provided.

Leisure Partner

2/10

Poor

19 Nov 2025

Eros

No elevator: that should be listed!

Business

8/10

Excellent

18 Nov 2025

AMY

Great older property but quaint. Subway entrance across street so very convenient. I enjoyed the little tea bar they had out. Staff was very kind and attentive to any requests I had. Great group of people. Would stay again

Leisure

10/10

Exceptional

16 Nov 2025

Edward A

Cool neighborhood, subway steps away, Dunkins, Starbucks, CVS, ATM’s close by

10/10

Exceptional

16 Nov 2025

Emily

Great location and neighborhood! Great customer service

10/10

Exceptional

11 Nov 2025

Ayushma

I thoroughly enjoyed my stay at Chelsea Pines. It was a truly unique experience, and the rooms had a nostalgic feel. The location was perfect for our visit, as everything we wanted to do was within walking distance. The check-in staff was incredibly friendly and welcoming. I would definitely stay here again.

Quick disclaimer: there are no elevators! We had to take the stairs to our fourth-floor room, which we found amusing.

Business_and_leisure Friends

10/10

Exceptional

07 Nov 2025

Linda

The location is great and staff very friendly. Quaint historical hotel. It can be a little noisy at night when people come back to their rooms. We had 2 beds in our room, a twin bed and a double bed. The double bed needs a new mattress - luckily we could put only one person on the double bed.

Partner

10/10

Exceptional

07 Nov 2025

Caroline

This location is very convenient to the subway ACE and L lines, Chelsea Market and very pleasant neighborhoods. The Inn is unique and that is appealing to me. My double bed room was small but this is NYC and it was perfectly adequate for our stay. The Inn doesn’t have an elevator so if steps are an issue, it’s worth asking for a lower floor. Our room had its own AC unit but the heat is regulated for the whole building. While this wasn’t an issue, it’s worth mentioning.
The staff was excellent from check-in, front desk, room cleaning and a daily needs.
The Chelsea Inn isn’t fancy which is why I liked it and I could stay here again.

Leisure Partner

2/10

Poor

07 Nov 2025

Rebecca

The room was disappointing — it felt like an old basement apartment and was not clean. There was a back door leading to an outdoor area that did not lock, which raised safety concerns. After waiting for the hotel to address the issue without success, I ended up leaving and booking another room elsewhere. Management was not accommodating or willing to offer a refund. I book rooms weekly for travel, and this was one of the worst experiences I’ve had. I would not recommend staying here.

Business

2/10

Poor

04 Nov 2025

Kelsey

No A/C the second night and then the fan they gave us as a to help didn’t work. We asked them about moving rooms or getting another fan and they had nothing available. We told them we’d be contacting management for a partial refund because the room was unbearably hot and they said someone would get back with us and never did.

Leisure Partner

8/10

Excellent

31 Oct 2025

Joshin

Decent place for the price. Staff at the counter were always nice as well.

Business Friends

8/10

Excellent

30 Oct 2025

william

Staff is good - the room was clean, i just wish that i didn’t have to go through the full online check-in process each time I visit.

Business

10/10

Exceptional

29 Oct 2025

David

Staff is amazing! Room was great value and comfortable.

10/10

Exceptional

26 Oct 2025

Eduardo

Good and practical hotel. No elevator but they do disclose that upfront. Friendly staff, Great location and close to all subway lines.

10/10

Exceptional

23 Oct 2025

Sheri

Safe, quiet, convenient, clean, walkable

8/10

Excellent

21 Oct 2025

TODD

I really appreciated finding this treasure in the heart of Chelsea. It was an older walk-up, but CHARMED up for sure. I stayed in the Tony Curtis \"suite\" -- movie posters galore -- it was a nice touch. The bed was comfortable; great water pressure in the shower, and the staff at the front desk was friendly and attentive. Appreciated my stay at Chelsea Pines in for sure -- and would book again if in the area for personal reasons!

Business_and_leisure Self

6/10

Pleasant

18 Oct 2025

Miyuki

A space around the air conditioner in the window was closed with paper and duct tape. My room had a window facing 14th Street, it was too noisy and I could not sleep a bit. A ceiling light was burned out, the other was about to burned out, it was flickering. The temperature control of the shower was broken. The staff was couteous. Conveniently located. Shampoo, conditioner, lotion, and soap were nice.

Business

10/10

Exceptional

14 Oct 2025

Kevin

Super friendly service, clean hotel, great location. Rooms are tight, but it’s Nee York.

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Siobhan

Loved the efficiency of all of it, and the building was very quiet, but not for the faint of heart. There's no elevator and the stairs are very steep. Generally whole place was impressively clean but the filter on the sink faucet was filthy, and the TV very poor, but great location and I'd definitely stay there again.

Self

10/10

Exceptional

12 Oct 2025

Lori

Everything was excellent except I didn’t realize it was a five story walk up. Other than that, everything was wonderful excellent location.

Friends_and_family Friends

10/10

Exceptional

11 Oct 2025

Kathy

Great staff

Leisure

4/10

Poor

10 Oct 2025

Jenna

Looks nothing like the pictures and the rates they change are totally unacceptable for the condition of this property. It feels like a motel. They put us in 506, the 5th floor with no elevator. Walls were dirty, the room had a bad smell, curtains were dingy, bed tiny, sunken in and made so much noise. They moved us to another room which was a small improvement but on the street with a lot of noise. Would not recommend

Leisure Partner

10/10

Exceptional

07 Oct 2025

Andre

To start off, the staff was patient and attentive to whatever I needed.the room itself is cozy in a good way and I had no issues at all.

Leisure Self

8/10

Excellent

05 Oct 2025

Janna

Best thing was location.

10/10

Exceptional

05 Oct 2025

Suzanne

This is my go-to place whenever I visit my daughter in NYC. The hotel is not fancy but you will have everything you need. The location is excellent, right near a subway line that will get you almost anywhere in the city. The front desk staff and other employees are very friendly. There is a lovely garden with a sitting area in the back. But be prepared for your room to be on any floor-it is a walk up! The staff will help you up and down with your luggage if you request it. If you need a nice place to rest your head in NYC this is it!

10/10

Exceptional

05 Oct 2025

Lizzette

It’s a very secure building, you have to be buzzed in to enter. The staff was very friendly. The property was very clean and perfect for our short stay. I would stay here again.

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Michael

Cozy little Inn in the city

The Inn was very nice. The neighborhood was fantastic and you were within a couple blocks of any train you would want to get on in the city. We stayed a total of 4 nights and can honestly say, it was a cute little hotel.

Friends_and_family Family

4/10

Poor

26 Sep 2025

Daniel

No facilities, over priced, poor strate of repair and the cleaning staff also left my room door wide open for the whole day!

10/10

Exceptional

25 Sep 2025

sherri

Great location, clean room, very friendly and helpful staff!

Leisure Friends

10/10

Exceptional

25 Sep 2025

Margaret

Great staff - helpful, easy walkable neighborhood,

Leisure Self

6/10

Pleasant

24 Sep 2025

Michelle J

Cute place to stay in the city. I loved the old Hollywood posters and dressing room door look to each room. It was perfectly convenient to everything but not in a wildly busy area. I didn’t pay attention to the description that it did not have an elevator. I did get a great workout climbing up to the 5th floor! I would stay again.

Business_and_leisure Family

8/10

Excellent

21 Sep 2025

Harry

Great beds. A little tight as far as space—for what it costs.

Business Self

8/10

Excellent

21 Sep 2025

Casey

I’ve stayed in a few different hotels in nyc, some nicer, some worse. The staff was great! The hotel itself is old, but charming. It was a solid stay, but nothing that would say I’m never going to stay there again or, for that, avoid in the future

Leisure Family

10/10

Exceptional

21 Sep 2025

Brent

Very close to subway lots of nearby restaurants

10/10

Exceptional

20 Sep 2025

Jennifer

I enjoyed my stay and plan to return this winter. The staff was so nice and very helpful. My room was clean, quiet and perfect!

10/10

Exceptional

17 Sep 2025

Miriam

It was close to multiple places

Business_and_leisure Family

10/10

Exceptional

08 Sep 2025

Sheryl

The property was very quaint and nostalgic. Easy access to the subway and many walkable restaurants. Pet friendly to cats. Love our time even if the parking was horrible.

Leisure Pet

10/10

Exceptional

05 Sep 2025

janice

Nicely decorated even if a bit quirky

Leisure

10/10

Exceptional

01 Sep 2025

Lynn

Excellent staff, very kind and helpful. Fantastic location, easy to get around. Very clean, fun, Hollywood star themed rooms.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Benjamin

The room was clean and comfortable. Staff was friendly and helpful. Note that there is no elevator on the property though.

6/10

Pleasant

31 Aug 2025

Marielyz

I asked for a microwave and freezer and did not get either. They said it was available on their website.

Business Self

8/10

Excellent

28 Aug 2025

Brent

We really loved the Chelsea Pines Inn. We were on the 5th floor-no elevator- and that was fine. A good work out. The pack patio was a nice place to hang on warm summer evenings. The AC in the room works great and is not too loud. It's obviously less expensive than The Ritz, so don't go there expecting The Ritz. the staff were all SUPER nice. Some of the language on their website comes off a little off-putting, but nobody there treats you that way. We would stay there again, for sure.

Leisure Family

8/10

Excellent

25 Aug 2025

Gavin

Excellent staff, great location, lovely little courtyard to escape the city!

Partner

8/10

Excellent

23 Aug 2025

Elizabeth

Convenient for a quick solo trip. Nothing to write home about