Moxy Nyc Chelsea

United States , New York Area - NY
New York, 105 West 28Th Street
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100 reviews shown

10/10

Exceptional

21 Mar 2026

Kimberlyn

Loved the aesthetic. Nice staff, clean and spacious rooms + awesome views. Amenities are cool.

Partner

10/10

Exceptional

21 Mar 2026

Kimberlyn

Loved the aesthetic, staff is nice, rooms are clean and spacious + awesome view.

Partner

10/10

Exceptional

19 Mar 2026

Damika

We went for a mother and daughter trip. Everything was great! Highly recommend 😊

Family_with_children

10/10

Exceptional

17 Mar 2026

Dawn

Perfect location, great atmosphere, would highly recommend!

10/10

Exceptional

16 Mar 2026

Jennifer

Absolutely loved my stay here. The hospitality from the staff was amazing! Good location, lots of things to do and the amenities were a plus. If you’re into nightlife, fleur room being upstairs was a plus as well.

Friends

8/10

Excellent

16 Mar 2026

Malahni

Too many drunk white people acting a fool in the elevator. Staff was incredible though. Rooms aren’t very private..

Partner

6/10

Pleasant

16 Mar 2026

Janna

The hotel is located in a good spot in chelsea but lobby where you check in is tiny and crowded. The rooms are also tiny. No closets. Bathroom sink is in the bedroom. No mini fridge. No coffee maker. Night club on rooftop bar so you can't really use it. I won't becstaying here again.

Self

4/10

Poor

16 Mar 2026

Nagarjuna

Single room with sink in the one room as an addon. No clothes storage
No place to put suitcase. No desk. No chair sliding door for toilet and shower difficult to open. Window had cold air coming in even though it was closed

Partner

10/10

Exceptional

15 Mar 2026

Debra

Room service was excellent. I needed a hot water kettle and it arrived very quickly. They offer private car service arrangements to the airport within fair NYC rates. And the room was cleaned daily.

Self

10/10

Exceptional

14 Mar 2026

Ann

Clean, comfortable, excellent location, engaging staff.

Partner

10/10

Exceptional

14 Mar 2026

Hyunmin

Young vibe

Business Family_with_children

10/10

Exceptional

13 Mar 2026

Luis

I have the most wonderful time in New York the staff great ana the place wonderful

Partner

10/10

Exceptional

12 Mar 2026

Lisa

Room was clean and beautiful.

Friends_and_family Friends

10/10

Exceptional

12 Mar 2026

OSCAR

Perfectly situated in Chelsea flower district and walking distance to everything

6/10

Pleasant

10 Mar 2026

Audrey R

The glass around the bathroom area is see through from the beds. If

8/10

Excellent

09 Mar 2026

margaret

Very small rooms with very little room for storage. I wasn’t a fan of the non standard bathroom facilites just a glassed in toilet and separate shower but the shower water pressure was good. The bed was comfortable. I would give 5 stars to the staff everyone we encountered check in, Lobby bar and housekeeping staff were extemely friendly and helpful. Called twice fo additional supplies and they were delivered to our door in 5 minutes. The hotel is in a nice location outside the bustle of times square fifth ave but close enough for easy walking.

Family

10/10

Exceptional

09 Mar 2026

Natalie

The staff was great and the hotel was very nice. You get a $20 room credit per day which is enough for a pastry and coffee in the morning for one person. Just make sure to budget that in. Overall great stay!

10/10

Exceptional

08 Mar 2026

Dan

Great staff and very accommodating. Early check in is impossible; and weren’t able to get our room until about 5 pm however friendly staff, amazing views and small but clean and nice rooms. Lost a jacket; and it do not turn up in most a found which put a damper on things. But that’s my fault. Overall enjoyed our stay.

Partner

4/10

Poor

08 Mar 2026

Nina

With the shower door securely closed, water escaped the shower area and flooded into the room. This affected the laminate floor tile and water continued to seep up through the floor tile as we moved around the room.

6/10

Pleasant

08 Mar 2026

David

The room and the hotel were typical NYC mid level hotel cleanliness. Not poor, not excellent. The staff was friendly and attentive. I had an issue with the heating in the room, the fan was working, but was just blowing the room temperature air. I asked the front desk to fix when I left for the day, and when I returned later in the evening it hadn’t been fixed. I had to ask them again and wait for it to be fixed. The bathtub I requested was big, and I was grateful, but there was something up with the controls in switching back n forth from shower to tub. The electric curtains didn’t work either.

10/10

Exceptional

08 Mar 2026

Nicholas

Loved the room

Partner

10/10

Exceptional

07 Mar 2026

Macey

Everyone was super kind and helpful! The view from my room was amazing!

10/10

Exceptional

07 Mar 2026

Paul

I loved it. One minor issue was the shower hot water but that was during peak time so I understand.

10/10

Exceptional

05 Mar 2026

Andrea

Good location

10/10

Exceptional

04 Mar 2026

Brad

Great staff and clean room. Very cool place

Friends

10/10

Exceptional

04 Mar 2026

Manuel

Great stay

10/10

Exceptional

04 Mar 2026

Marvin

Getting food was very accessible and having the Fleur Room right next to the hotel was so convenient. Views from the Executive King room were great. Would stay here again!

Partner

6/10

Pleasant

03 Mar 2026

Alina

The room is super small, the toilet and shower builds INTO room and sink in the room as well. Nowhere to put suitcase and cloth. The only thing is good is the view, but to pay that much just for the view- terrible

10/10

Exceptional

01 Mar 2026

Hailey

The room and staff were amazing!

Family

6/10

Pleasant

01 Mar 2026

Elizabeth

The lobby and lifts were very scruffy. The door to the shower in my room did not fit properly so water leaked onto the bedroom floor. The top floor bar was closed on the Friday night which was disappointing given it’s only open 2 nights. The room was bright a good standard of cleanliness but that’s really the only good thing to say. The hotel needs a refurb and higher level of staffing. Disappointed to be honest.

10/10

Exceptional

26 Feb 2026

Alejandra

Clean room and nice staff

10/10

Exceptional

26 Feb 2026

Tori

Clean room, Great Staff!!!

Partner

10/10

Exceptional

24 Feb 2026

Stephen

EVERY Single thing was impeccable, much love and thanks!

Partner

10/10

Exceptional

23 Feb 2026

Jasmine

Great staff great bed amazing shower too!! And the best view

Partner

10/10

Exceptional

22 Feb 2026

Traci

Fun, trendy vibe. Great location and the room was clean and the staff was friendly.

Leisure Family

8/10

Excellent

22 Feb 2026

Andrew

Have stayed here 3/4 times. Great location and view of empire state if you are in that side of the building and high enough. Room is fairly basic but all you need for a trip. Just enough space to have cabin suitcase x 2 open on the floor - there is no where to hang or store clothes. Only two towels provided - asked for more but they never came. Lifts can be slow.

Business Partner

8/10

Excellent

20 Feb 2026

Angela

Room was clean, a little tight obviously but staff was nice. Lounging areas were clean and aesthetically appealing to sit around, chat or have a drink with friends. Looking forward to giving them another try.

Self

10/10

Exceptional

17 Feb 2026

Ceren

Room view and staff was really nice.

Friends

4/10

Poor

17 Feb 2026

Dirk

On arrival our Room had been given to another guest. We were downgraded from the View side of the building to the street side. And the street traffic was loud and constant. I paid a higher rate for a King room on the higher levels especially for our Valentines weekend. And the downgraded room ended up being quite a disappointment with very little compensation offered. We would not book this hotel again after our experience.

Partner

8/10

Excellent

17 Feb 2026

Raffaello

Yes staff was great. Room
Was clean

Friends

10/10

Exceptional

15 Feb 2026

Irma

This is a great location and it’s very hip for the younger crowd. We enjoyed the stay and would differently return. They also have game nights in the bar down stairs and two additional bars that I would recommend!

Leisure Family

2/10

Poor

15 Feb 2026

Darrah

Beware of hidden hotel junk fees! I missed this in the fine print when booking (my fault) but this hotel charges $55 additional fees per day, $35 for a “resort fee” and another $20 per day for city taxes. It’s not worth it all in my opinion. They do give guests $20 in credits to use but it’s still not worth it. There were also some charges I noticed on my account as someone else also mentioned issues with that after their stay. Be sure to check to ensure they drop off. The room was very small and had ventilation issues. The bathroom has a sliding door that never closed all the way and we could hear guests in the hallway in the middle of the night. For the price of this hotel, I was very disappointed in the quality. The staff also couldn’t answer basic questions we had about all the fees popping up on our account and we had to follow up several times about getting the cruise tickets included with our stay. Overall, this hotel is a rip off. I won’t be staying here again.

10/10

Exceptional

14 Feb 2026

Albert

Amazing location , very friendly staff , very beautiful room and views just wish it had room service .

10/10

Exceptional

10 Feb 2026

Mark

The hotel was well appointed and the staff were very welcoming. The clean rooms with large windows made for a great city stay. The location was extremely convenient and for that reason alone I would highly recommend staying here. The beds were very comfortable and while the rooms are on the smaller side it was perfectly fine for an extended weekend trip.

Leisure Friends

10/10

Exceptional

09 Feb 2026

Berna

Beautiful room and amazing view

10/10

Exceptional

07 Feb 2026

Tatiana

We loved the bunk beds! The location was central and quiet. We also enjoyed the coffee shop down stairs.

Friends_and_family Family

8/10

Excellent

02 Feb 2026

Julia

Location and amenities!

10/10

Exceptional

01 Feb 2026

Paul

The layout in the design of the whole place is very cool. The people were wonderful. Really made us feel welcome. It was awesome.

10/10

Exceptional

01 Feb 2026

Alina

Clean room

10/10

Exceptional

31 Jan 2026

Matt

Great

10/10

Exceptional

30 Jan 2026

Ruth

Beautiful place and rooms were small but cool design and very clean!! Loved it!!

Leisure Partner

6/10

Pleasant

30 Jan 2026

Nabila

Phone wasn’t working, had to call from my cell phone to request things. Called for towels three separate times and took two hours for the towels to finally come. Besides that beautiful views from the room.

Leisure Friends

8/10

Excellent

29 Jan 2026

Tristan

Friendly staff, clean room.

Business

10/10

Exceptional

28 Jan 2026

Andre

Room was clean and nice. Staff was friendly and helpful

Leisure Friends

10/10

Exceptional

26 Jan 2026

Shenetta

Staff members were great, room clean.

10/10

Exceptional

25 Jan 2026

Zaccheus

Staff was amazing and inform of all amenities. Lobby smelled like a bath & body works which I loved. It was my birthday and the host gave my friends and I 5 complementary cutwaters. Rooms were spotless and view was amazing. I will be back again!

Leisure Friends

10/10

Exceptional

25 Jan 2026

Theresa

Moxy Chelsea is an incredible hotel! We stayed for 2 nights for our wedding anniversary, the room was spotless, smelt fresh and clean, and the view… breathtaking! We will 100% be back, amazing customer service as well!

Leisure Family

10/10

Exceptional

24 Jan 2026

Tomoko

Very convenient location, staff was very friendly, clean. Recommended my friend and we enjoyed our stay. Definitely consider staying at this hotel for our next trip to NY.

Leisure Family

10/10

Exceptional

18 Jan 2026

Robert

Great location! Nice hotel!

Leisure Family

10/10

Exceptional

18 Jan 2026

Reyhan

Amazing staff and service . Definitely would be back for future stays .

Leisure Partner

10/10

Exceptional

14 Jan 2026

Taheeah

Love this hotel

10/10

Exceptional

11 Jan 2026

Heidy

Very clean. Love the bartender on the second floor she was very sweet.

10/10

Exceptional

10 Jan 2026

Aubry

Gorgeous rooms, spectacular view, excellent staff, & perfect location! We obviously had a wonderful time with our stay at Moxy.

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Farrah

Courteous staff, clean hotel, new

10/10

Exceptional

09 Jan 2026

Michael

Was good

Leisure Partner

10/10

Exceptional

09 Jan 2026

Mary

Great staff and clean room

6/10

Pleasant

06 Jan 2026

Colin

Room was leaking water all over the entired room from under the floor due to the shower drain. Note the vinyl floor panels were all warped and coming up. Instead of moving rooms they just gave me a bunch of towels to put down on the floor...which isnt really sustainable when youre staying for 4 nights. The hotel in general seemed a bit worn down and in need of a renovation or at least some proper maintenance work. Ive stayed at other Moxy hotels in both nyc and other parts of the world, they're usually reliably decent. This one is a bit beat up. That being said the staff and service were both wonderful.

Business

10/10

Exceptional

05 Jan 2026

Jennifer

Loved it! Great view!

Leisure Partner

10/10

Exceptional

05 Jan 2026

Ashley

We did not receive room cleaning while there. That was disappointing. Breakfast/coffee was fine but super crowded. Staff is great.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Chelsie

Wonderful staff and great amenities.

Leisure Friends

10/10

Exceptional

05 Jan 2026

Raymond

The front desk staff was phenomenal. I will be booking my next stay at this property. My kids loved the bunk beds.

Leisure Family

10/10

Exceptional

04 Jan 2026

Colleen

The room was great and staff very friendly. Roof top bar is awesome

Friends_and_family Friends

10/10

Exceptional

04 Jan 2026

Gladys

Great rooms . Check in staff was very helpful.

Leisure Family

10/10

Exceptional

04 Jan 2026

Rico

Very cozy room

6/10

Pleasant

03 Jan 2026

Cynthia

Unfortunately, our stay was impacted by a couple of issues: toilet problems, a cold room with a non-functioning heater, damaged flooring, and insufficient towels for all guests. We were also disappointed that the bars and restaurants were closed during our stay.

Leisure Family

4/10

Poor

03 Jan 2026

GRAEME

$7 for a small bottle of Fiji
Will never return

Business_and_leisure Self

10/10

Exceptional

03 Jan 2026

Manuel Enrique Salavarria

The property was well located and the room was spotless . Great bar and rooftop área .

10/10

Exceptional

03 Jan 2026

Katherine

Room was clean. Shower pressure was fantastic. View from our room was gorgeous and we were only on the 6th floor. Heat in the room worked well.
There’s a small charge at the hotel, maybe a tourist fee? Something like that, but we got part of it back as a credit. We used it for free coffee and pastries in the attached cafe each day.
Location was excellent, just a short walk to several subway lines I would stay here again next time I’m in manhattan

Partner

10/10

Exceptional

02 Jan 2026

Nakelee

The staff was accommodating and friendly.

10/10

Exceptional

01 Jan 2026

Osmar

More breakfast options

4/10

Poor

31 Dec 2025

Seoyeon

It was a disappointing stay overall.

Cons:
The floor near the shower and toilet had water seeping underneath the flooring, so our feet were getting wet when we were stepping on that area. Floor also had some dust, which we would not have minded too much if there were slippers provided. Slippers were not available when we requested them. Also, cold air came out of the heater and the front desk did not pick up our two calls when we wanted to ask for an extra duvet because of the temperature (granted, it was just past midnight when we called, but we ended up falling asleep near shivering). No basic amenities like body lotion or toothbrush were provided in the room until we had to request them separately. Hairdryer had its nozzle missing.

Pros:
Concierge staff was very friendly whenever we interacted with them. Convenient location. Third party taxi shuttle to JFK was provided at a rate slightly lower than Uber or Lyft, so that was great.

4/10

Poor

31 Dec 2025

Nels

Terrible value for money. Room was cramped and bathroom was basically in the bedroom. At $700/night (and we had 2 rooms) it was outrageous. Would never stay at a moxy again.

Leisure Family

2/10

Poor

31 Dec 2025

Christina

The charge me more in my card and never give me my money back it’s terrible

Leisure Friends

10/10

Exceptional

30 Dec 2025

LISA

Exceptionally clean room and public areas. Great location. Easy access to subway entrances.

6/10

Pleasant

29 Dec 2025

Sharli

Very small. Bed hard. Staff and neighborhood great

Leisure Family

2/10

Poor

28 Dec 2025

Luis

The bathroom door kept getting stuck and smashed my thumb hard. Possibly broke it.

8/10

Excellent

27 Dec 2025

Bernadette

The room was tiny, one of the lights wasn’t working but what really disappointed me was that hotel was meant to give us $20 on food or beverage but they never did. Overall not the best experience. Won’t probably chose it again in the future

Leisure Family

8/10

Excellent

27 Dec 2025

Banah

Hotel is very nice and very staff member was helpful. The housekeeping team does an excellent job.
The room had several issues, however. The bathroom door didn’t slide well at all and was extremely loud when sliding open and closed. We had to force it open/closed every time we used the bathroom bc it would get stuck. The shower door also didn’t close fully so there was a lot of water leaking onto the bathroom floor. The humidity fan doesn’t work well so there was always condensation and water pooled around the windows.
The hotel is still great and the location is very convenient. But some aspects were clearly not designed well - such as the bathroom door, shower door, and hvac system. But overall definitely a nice place to stay in NYC.

Leisure Family

10/10

Exceptional

26 Dec 2025

Raghav

Gelfing was great

Leisure Friends

10/10

Exceptional

26 Dec 2025

Sara

We stayed at the Moxy in Chelsea for my daughter's 23rd birthday! It was absolutely stunning! We told Chariece that it was our dream since my daughter was a little girl and she absolutely took care of us and gave us the most gorgeous view! She was so kind and attentive, we just loved her personality and professionalism! Will definitely be back. The view from our room was the highlight of our visit to NYC! Loved! loved! Loved it!

Leisure Family

10/10

Exceptional

26 Dec 2025

Franchesca

The one who checked us in was very nice, we requested a fridge and it came very fast. Fantastic stay overall. Highly recommend

10/10

Exceptional

25 Dec 2025

Heidi

Staff are awesome. All helpful and friendly and so good with young guests. Such a great vibe. We stay often. The location is so well placed for so many iconic NY sights. Rooms are well designed for maximum space and very trendy. We love the Moxy.

Leisure Family

10/10

Exceptional

25 Dec 2025

Pavel

All was excellent!

10/10

Exceptional

22 Dec 2025

Consuelo

Overall it was nice and cozy. I liked it had no issue.

2/10

Poor

18 Dec 2025

Isaac

This place is extremely small. The view is beautiful, but honestly it’s very oriented toward young people. In addition to the $200 deposit I left, they charged $160 from it, even though we left everything clean and were basically only there to sleep.

8/10

Excellent

15 Dec 2025

Jill

I love the room, the lobby staff were very welcoming and helpful, and the location is great. I wish the room had a refrigerator or an ice-bucket or something. That was the only thing I really missed.

Self

8/10

Excellent

13 Dec 2025

Charlotte Caro

Buena ubicación, buena vista, las habitaciones son pequeñas, pero excelente servicio.

Leisure

10/10

Exceptional

13 Dec 2025

Lisa

Great location, maximizes space in the room. Rooftop bar is stunning and vibey.

Business_and_leisure Family

10/10

Exceptional

12 Dec 2025

Amelia

Spotless, great location walkable to Moynihan train hall, hip vibes. Small room, but very comfortable and efficiently designed.

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Patrick

The room is super clean. the water pressure is great. The 6th floor is quiet from the street. The room has good space for a New York City hotel. I had a two double bed room and it was perfect for my mom and I to sleep comfortably in our own beds. Perfect room for New York City at a great price!

Leisure Family