Name: Hampton Inn Manhattan - Chelsea
Address: 108 West 24Th Street, New York, 10011, US

Hampton Inn Manhattan - Chelsea

New York Area - NY · United States

108 West 24Th StreetView location

100 reviews shown

6/10

Pleasant

20 Jul 2026

Eric

I needed to be in NYC that unfortunately coincided with the last game of the World Cup so I was prepared to pay an inflated rate. Given that, for what did pay I, at the very least, expected that the 20 story hotel would have more than one functional elevator, that the stopper in the bathroom stink wasn’t broken so you had to grab it with your fingernails to let the water out of the basin, and that the hot water for making tea in the dining area didn’t have coffee grounds in it. I’m actually not that picky when it comes to lodging but given what I paid for the room I expected more than this.

Family

10/10

Exceptional

19 Jul 2026

Christopher

amazing

Self

6/10

Pleasant

17 Jul 2026

Amanda

When we first checked told us our room had just been deep cleaned, we go up and there is a large fan taking up half the room and it smeels like a mixture of dirty socks garbage. Go back down told soory only room. I asked to speak to manager and told it will be a bit she is on break. 15 min later mamager comes and suddenly another room is available. Only 1 elevator was working the whole week with no sign of repairs in progress. So waiting hallways with no ac for 20 min to get in elevator with no AC and packed with 10+ people was miserable.

Family_with_children

4/10

Poor

16 Jul 2026

Lauren

One elevator was down the whole time and the other went down one day. Had to walk up and down the stairs.

Family_with_children

6/10

Pleasant

13 Jul 2026

Lisa

When we arrived for 3pm check in, there was no rooms ready. Waited 40 minutes in lobby.

Constant line for one working elevator in a 20 floor building.

Sheer curtains shredded in our room.

Continental breakfast couldn’t keep up with scrambled eggs.

Partner

10/10

Exceptional

13 Jul 2026

Jacklyn

Love staying here. Great staff great spacious rooms (for nyc). Wonderful location. However this trip, the air conditioning in the lobby/hallways/elevator was out of service for the entire almost week of my stay. I felt particularly bad for the staff who had to sit & work in those areas during a heatwave. This wouldn’t have been so bad, except 1 of the 2 elevators on the premises was also out of service the entire stay. During busy hours it took an extremely long time to go up or down & the housekeeping team was also traveling using the same elevator having to bring many items along with them. (Not their fault.) Hampton Inn please fix the air conditioning & elevator for the sake of your staff & guests.

2/10

Poor

13 Jul 2026

Konrad

Before booking, I called the hotel with specific questions because this was my birthday trip. I asked about the air conditioning, noise levels, room condition, and overall guest experience. Kenny assured me the rooms were newly renovated, the A/C worked well, there were no noise issues, and I’d have a great stay. Those assurances are the reason I chose this hotel.

Unfortunately, the experience was the complete opposite. I had no hot water for two mornings, constant door slamming at all hours, a barking dog late at night, flies in my room, a broken shower curtain, and an A/C unit that repeatedly shut off. Engineering drained the unit because it had filled with water, but it continued cycling between humid and cold for the rest of my stay.

At check-in, I asked if another employee was the manager and was incorrectly told, “No, I’m the manager,” only to later learn the person I asked about was actually the Front Desk Manager.

Despite Hampton’s prominently displayed 100% Satisfaction Guarantee, I left far from satisfied. For my birthday, I received two granola bars and two bottles of water, and despite all the issues, the hotel refused any partial refund.

This was supposed to be my future hotel in New York. Instead, it became one of my most disappointing hotel experiences.

Self

10/10

Exceptional

12 Jul 2026

Renu

Staff is very helpful and room is clean

Family

6/10

Pleasant

12 Jul 2026

Patricia

I stayed at this property the weekend of May 30. One of the two elevators was out of service, making it a long wait for both going up and coming down. I stayed there again six weeks later in mid July and the same elevator was out of service. This time I was on the fourth floor, so I used the stairs since again, it was a long wait to get on the elevator.

Self

2/10

Poor

12 Jul 2026

yoseph

broken ac very hot in the room.

6/10

Pleasant

10 Jul 2026

Susan

Don't expect Manhattan luxury for the price of $500 a night. It's a motel in the middle of the city and it's close to Madison Square Garden. The pizza place a block from MSG is amazing!

Partner

10/10

Exceptional

10 Jul 2026

Harsha

Great location. Nice place to stay. Easy access to many grocery stores, if you are traveling with kids and large groups. Best staff!

Family_with_children

10/10

Exceptional

09 Jul 2026

Angel

Was a perfect stay!!

Family_with_children

10/10

Exceptional

09 Jul 2026

Alysha

Friendly staff, lots of breakfast options, and clean rooms!

Family

10/10

Exceptional

08 Jul 2026

Supawadee

Great price great location for New York

Family_with_children

10/10

Exceptional

06 Jul 2026

Thomas

This property is well located near the subway. Makes it easy to get around

Self

8/10

Excellent

05 Jul 2026

Susan

~ Check in was seamless.
~ Had issue over Fourth of July weekend with AC on a day when it was 102 degrees outside. Manager Jessie immediately changed my room.
~ AC had not yet been turned on in the new room but remedied with a call to front desk. Was cooled to 74 degrees on my return an hour later
~The tub was slow to drain. Notified desk at check out. Betsy was very apologetic and sent a follow-up email addressing my concerns
~ One elevator was out so only one in operation. Never waited more than 2-3 minutes for the elevator even with it being down to one
~No microwave in my room even though it was advertised as having a fridge and microwave
~The AC was out in the lobby so it made sitting downstairs or in the dining area unbearable as the “feel like” temperature outside was 110 degrees on these days and they left the hotel front doors open for circulation. They did have fans blowing on the front desk

Breakfast score ~ 6/10
Breakfast day 1 - Turkey sausage links, scrambled eggs, french toast sticks, watery oatmeal, bagels, cream cheese, blueberry muffins, toast, small apples, clementine oranges, 3 types of cereal

Breakfast day 2 - Kielbasa sausage, roasted potatoes with green & red peppers, (NO eggs), watery oatmeal, bagels, cream cheese, blueberry, oatmeal & bran muffins, toast, small apples, clementine oranges, 3 types of cereal

I chose to eat breakfast outside of the hotel each day.

I have had better stays at this hotel. This one was subpar. I will be back though.

Self

8/10

Excellent

03 Jul 2026

Richard

Very good hotel overall. The rooms were a little on the smaller side, but nicely arranged and appointed, and well-maintained. Staff was excellent, friendly, accommodating, and efficient. Hotel elevators also operated efficiently, important in a 20-story building. On the slightly negative side, lobby furniture was worn and really needed replacing, and breakfast experience was just okay, a bit crowded and congested. Hotel location is excellent, with lots of good sightseeing within walking distance.

Family

6/10

Pleasant

02 Jul 2026

Dwight

Air conditioning was not work. They could’ve told us before we got there.

Partner

6/10

Pleasant

01 Jul 2026

Sandra

The staff all around was great. The first room they gave us on the 4th floor the a/c was not working correctly so they did move us to a room on the 12th floor. The room was clean. This would have been fine, but only one elevator was working and there was no a/c in the lobby or hallways. We had to wait up to 10 minutes or more just for an elevator to come. The included breakfast was mediocre at best. They ran out of certain items and did not replace them. The reason we stayed here was the location and that part was great. The management really needs to do a better job, as it is a great location. At this point I would not recommend it as a place to stay.

Partner

8/10

Excellent

01 Jul 2026

Jatender

there was no eggs for breakfast by 9;30, bfast was until 10.
otherwise rest was fine.

Self

10/10

Exceptional

30 Jun 2026

Christopher

Overall, I had a great stay! The location was excellent, the room was clean, and the AC worked perfectly. The staff was also incredibly helpful throughout my visit.
Upon arrival, I noticed a slight leak under the bathroom sink that put some water on the floor. However, I called the front desk, and they had someone up to fix it within 20 minutes—fantastic, responsive service! Another plus for me was that the elevator key card system happened to be offline. While I know that's usually a \"security\" feature, it actually made it much more convenient for family and friends to visit my room without the extra hassle. I would definitely book this location again!

Friends

4/10

Poor

27 Jun 2026

Tejaswi

We didn't feel safe at all. Lost some cash money from our room as well. We have filed a complaint about the stolen items from our room but no action taken.

Family

10/10

Exceptional

26 Jun 2026

Tracy

Clean

Self

10/10

Exceptional

25 Jun 2026

Latif

The room was very clean and comfortable. The hotel is also centrally located to all of the shopping in Chelsea

Self

10/10

Exceptional

21 Jun 2026

very nice staff

Family_with_children

8/10

Excellent

20 Jun 2026

Quirino

Buena servicio y limpieza, el edificio necesita mantenimiento.

Family_with_children

8/10

Excellent

19 Jun 2026

Veronica

The room was clean and hotel was immaculate. Breakfast had really good options. Great area and my only complaint was the elevators took for ever and due to my husband having a bad knee was a lil stressful.

8/10

Excellent

19 Jun 2026

Janice

I stay at Hampton Inn so I know what to expect they're all pretty much the same. I think this one off is value for your money but I could have probably scored another hotel in the same area for similar rate. The reason I have qualms about this one is that when we first checked in late and tired only one of two elevators was working and it was a busy night so that was awkward. And all fairness it got fixed the next day went out of order again briefly but was running for most of our stay. Another problem was for some strange reason on a Saturday night are hot water failed. I found that out about an hour before I had to go to a scheduled event when I tried to take a shower. Now again the staff was amazing and a young man came right up and somehow fixed it miraculously from the room instead of having to go into the mechanicals. So that was very encouraging. But why did it happen? No one seems to know and I didn't inquire further. So that could have been a real problem if I had discovered that closer to one I had to leave the hotel. Finally the first morning Saturday morning the breakfast was fair. Really fair. The potatoes were really strange like cold hard leftover French fries. However the breakfast was excellent the next day. The only reason I'm so picky is because I stayed a lot of Hampton Inns and let me tell you the breakfast is usually tremendous. I'm finally the staff was amazing. They were all great and I really think that if service and responsiveness is what you also w

Partner

10/10

Exceptional

17 Jun 2026

Michelle

This is hands down one of my favorite hotels - and as my premium status attests, I stay at a lot of hotels! The less than stellar rating for this place doesn't make sense because between the price, location, incredible staff, larger than typical NYC sized rooms, and solid breakfast... I can't I'm staying anywhere else on my next NYC visit. This hotel is clean, safe and most importantly QUIET. I did not hear my neighbors or the street at all! Highly, unreservedly recommend!

Self

6/10

Pleasant

15 Jun 2026

Monica

Although our rooms had adequate a/c, the lobby was usually very warm. Additionally for 2 of the 3 days we were there, only one elevator was working and it creaked! Also the a/c in our room was very loud. Staff was friendly and helpful

Family

2/10

Poor

15 Jun 2026

Paul

The place was dirty, I had a cockroach in my room. I also have a picture of it. The water and the shower was not hot at all. I’m very unhappy.

Self

10/10

Exceptional

14 Jun 2026

Lian

Warm service

Family

6/10

Pleasant

14 Jun 2026

Stephanie

It was super hot in the lobby and the breakfast area and the halls outside the rooms. Only one elevator was working and we ended up having to use the stairs to the 7th floor due to the long wait. We did appreciate the friendly staff especially the lady working the breakfast each morning.

Family

10/10

Exceptional

11 Jun 2026

Megan

Staff was so kind and helpful! Room was clean and as described. Thank you!

Friends

10/10

Exceptional

11 Jun 2026

Sharon

Everything as needed. Comfy bed and great pillows. Great breakfast. Wish there was a microwave in room. Noisy street but to be expected. Would stay again.

Friends

6/10

Pleasant

11 Jun 2026

Brian P.

I did not enjoy a great stay on the ninth floor.
The A/C unit rattled and the fan created a racket throughout the day and night, but produced a comfortable temperature.
There was no hot water in the room.
Luke warm shower and sink were reported to the staff as well as the fan.
Bed was great
Room was spacious, clean and enjoyable.
Staff were helpful.
Lobby was comfortable and inviting.
Location is great for attending our annual event.

Self

6/10

Pleasant

09 Jun 2026

Marisela

Lobby was so hot no air conditioning.
Rooms are okay

4/10

Poor

08 Jun 2026

Thomas

Could hear the lift going up and down all night. Very noisey.

Partner

8/10

Excellent

04 Jun 2026

Douglas

The staff were very kind and friendly. They checked to inquire about satisfaction with the hotel and how my stay was going in the City! At first I thought it was a bot, but it was the front desk staff!

I had to extend my stay by two days, because a couple blocks from the hotel I tripped over uneven pavement and fell the wrong way which resulted in a fractured rib. They were able to keep me in the same room and promptly reset my door keys as each extension became effective.

Especially kind, empathetic and helpful were Betsy, Melvin, Sharon, and Alethea!! Thanks so much for your service and to the housekeeper who tidied up when I requested.

Self

8/10

Excellent

03 Jun 2026

Laura

Very helpful staff and incredibly well located hotel. We had a wonderful stay.

Family

2/10

Poor

03 Jun 2026

Katherine

This property is in a great location but dangerously unmaintained.

During my stay I was given a room that the bathroom floor had recently undergone tile replacement. The marble (poor choice for wet surface) floor tiles had not been cleaned after installation (had a white film of grout) on the surface...I discovered while exiting the shower and sliding accross the floor landing on my butt! They sent up a maintenance guy to clean the floors and offered me a 20% discount off my stay, and some stay points.

The next morning the elevator broke down and I was stuck inside the elevator until the fire department was called and I was rescued 45 min later. I was told someone from Ritz management would contact me...I still have NOT been contacted.

My sister stayed in another room and had to be relocated because the thermostat in the room was missing and the carpet was musty.

Overall this hotel is in VERY BAD SHAPE!

Family

6/10

Pleasant

02 Jun 2026

Seyyed Mohammad Ali

There's only one elevator functional which was always occupied by the staff and their equipments. The hotel is not well maintained as well.
However, the staff are very welcoming and the breakfast is great!

Partner

8/10

Excellent

01 Jun 2026

Terri

The hotel could use some updates and the rooms are small but it was clean and the staff was very friendly. We felt safe. We would stay there again.

Partner

6/10

Pleasant

31 May 2026

Robert

The day prior to our scheduled check-in, I called to inform the staff that we were flying in on a red eye and would be checking-in early in the morning. When we arrived we were told there was no note on file and that they counted the stay as a no show (after we already paid for the night & called ahead of time).

Staff onsite was able to rectify the situation but the initial oversight caused unnecessary delays after a long day of travel. Just a note of caution to anyone who finds themselves in a similar situation.

Partner

6/10

Pleasant

30 May 2026

Tracy

When we arrived we were early. The option to check our bags until the rooms were ready was nice. The person who greeted us when we checked our bags was very pleasant and told us when the rooms were ready was ready the bags would be brought up and be wait in for us. We came back to the hotel when it was time to check in and the individual acted as if we were a nuisance. Our luggage was in a locked room in the breakfast area and not our room. Not a huge issue, but not what was promised.
The elevators are painfully slow. We waited 10 minutes in the lobby for one to finally get there. When we got to the floor we were hit with a heavy perfumed smell from floor cleaner I guess? The room also had the same odor. As someone who is very sensitive to artificial odors which can cause breathing issues this was not at all acceptable.
The beds were comfortable enough.
The breakfast offerings weren’t great. We chose to go out to eat.
The QR welcome info contained no useful info about checkout procedures or time.
When we were leaving the staff had a door off a room, and trash filled the hallways which were very narrow making it necessary to take large steps over and around bags.
All in all it got the job done, but I won’t be back.

Friends_and_family Friends

8/10

Excellent

30 May 2026

Susan

Great location outside of the typical touristy areas. Clean and decent size room. I wouldn't ask the front desk for NY restaurant suggestions, though!! I'm a NYer and asked for a few and was told Red Lobster!! Do your own research for that! Our stay was perfectly fine and would return.

Friends

10/10

Exceptional

28 May 2026

Aaron

Great place to stay, clean room and great staff

Friends_and_family Family

6/10

Pleasant

27 May 2026

Won

So so.

Family

6/10

Pleasant

27 May 2026

Paulette

N/a

Partner

6/10

Pleasant

27 May 2026

Melina

Great location, older hotel with signs of wear. Stayed for three nights and had no issues besides traffic for the elevator that is rather old. Breakfast was very simple but they are transparent about that. No major issues besides a vacant hotel room beside the one I stayed at that looked like it was in the process of being cleaned/ refurbished and two big bags of the previous guest's trash sitting there holding the door open for several days. I think staff should have cleared out that trash much sooner.

Partner

10/10

Exceptional

26 May 2026

Inetha

No complaints! Everything was perfect

Partner

10/10

Exceptional

26 May 2026

Anil

Good value for money.

Family

10/10

Exceptional

25 May 2026

Sherry

The hotel was at a great location for our trip. The staff was very helpful and made us feel very welcome. The hotel was very clean and well appointed. Would definitely stay here again.

Family

6/10

Pleasant

25 May 2026

harsimarpreet

Amazing service

Family_with_children

6/10

Pleasant

24 May 2026

Rafael

Small room typical of new york. Good breakfast. Helpful staff. Good location.

Self

10/10

Exceptional

23 May 2026

Adriana

Really good

Friends

8/10

Excellent

22 May 2026

Dong

Good value for lower west side area of NYC. Walking distance to Flatiron and Chelsea Market. Subway was only a block and half away. Staff was courteous and responsive. Stay was pleasant even while some remodeling was being done. Luckily our room was completed already with new matresses and wall art. Room sizes and hallways a little small typical for NYC though. Overall stay was pleasant we would stay there again if presented with an opportunity.

Friends_and_family Family

2/10

Poor

22 May 2026

Carlos Javier

Horrible mala atención y cobran de mas

Friends_and_family Family

2/10

Poor

22 May 2026

Phoenix Gabrielle

It was the worst 8 night stay of my life. The hotel under construction with no notice. I worked nights but 1st two nights no sleep because they were drilling on the other side of my wall- curtains broken-sink leaked on bathroom floor. They moved me and the next room had no air conditioning for the whole day. The manager wouldn’t discount my room or stay although I didn’t sleep for 1st 2 days and had a gallery I was installing till late hours and opening night on no sleep. Them same thing for my last two days- drilling in my walls and wanted to move me for the 3rd time. Manager once again very inconsiderate and offered no discount or free rooms since 4 nights of no sleep and paying high prices for no care and consideration for the guests.

Self

10/10

Exceptional

20 May 2026

Susana

El personal de limpieza era buenísimo y la ubicación del hotel era espectacular. Lo único malo es que a veces solo funcionaba un elevador y tardabas bastante en bajar al lobby o subir a tu habitación.

Partner

10/10

Exceptional

19 May 2026

Diana

Very helpful staff and excellent location had a great time!

Family

10/10

Exceptional

18 May 2026

Alex

Clean room and friendly staff.

6/10

Pleasant

17 May 2026

Marihury

The staff was excellent. Very nice and very helpful. However, the place needs remodeling and a good deep cleaning. The room smelled like feet and dirty head. I would not stay here again because I am very delicate about cleanliness so maybe keep that in mind. The chairs at the cafeteria area are so worn out. Overall I would give this place a 6/10 which is unfortunate because the staff is truly good.

Partner

8/10

Excellent

12 May 2026

Paola

Estuvo bien, la ubicación fue lo mejor. El desayuno no nos gustó nada la verdad y todo estaba frío, pero la persona a cargo del desayuno era muy amable. El personal fue amable, pero hubo una persona en recepción que no fue muy paciente con nosotros cuando tuvimos dudas. Sin embargo, lo recomiendo si se van a quedar solo para dormir y salir a la aventura.

Partner

4/10

Poor

12 May 2026

Andrew

Property was ongoing room upgrades, extremely noisy in the morning (early). No real facilities for a later in the evening arrival. Value for money, debatable

Self

8/10

Excellent

06 May 2026

Elizabeth Anne

This was my second time staying at this hotel as my first experience with this hotel was good. There a a few points that need to be upgraded at this hotel for example, the bathrooms, hallways and the doors to the room. It is an old hotel that needs a update. The breakfast was very good and the staff was very friendly and helpful. I would stay here again as the location and price point were great.

10/10

Exceptional

05 May 2026

Austin

I’ll keep this short everything was perfect, will definitely be staying here again

Friends

10/10

Exceptional

03 May 2026

James

They have valet parking

Family_with_children

8/10

Excellent

03 May 2026

william

El hotel comodo y bien ubicado

Partner

10/10

Exceptional

02 May 2026

Cynthia

Our room was great! Breakfast was good and staff excellent!

Partner

10/10

Exceptional

01 May 2026

sunho

It was very clean and good location

10/10

Exceptional

01 May 2026

Susy

Clear room

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Lisa

Great location, clean rooms, and helpful staff.

Family_with_children

10/10

Exceptional

28 Apr 2026

Patricia

We had a lovely stay.

Friends

6/10

Pleasant

28 Apr 2026

KARIN

Was not the best hotel but was not the worst. The hotel is in desperate need of an update but was clean. My overall opinion is that if you have the means to spend another couple hundred dollars I would pick another hotel instead of this one. I got a good deal through hotels.com but for the price just wasn't worth it for me to stay here again if given the option when coming back to stay in the city.
Pros: location is good and a little off main road so not too noisy but sirens could still be heard, staff were nice and helpful, free breakfast was good with the usual basic options, and room was clean but was only serviced one of our three nights.
Cons: The entrance is a major tripping hazard, like the floor is caving in but covered with rugs, room linens were fine but the pillows were paper thin and I had to combine 4 to make even one decent pillow, the bed was not comfortable and felt like sleeping on a piece of plywood, need to upgrade the toiletry options - hate the bar soaps, the bathroom had a huge mirror vanity that blocked the only outlet in there, and finally the elevator was very sketchy and we even got stuck in it once on our way down to the lobby (the elevator alarm was going off all morning so this must have been an ongoing issue that day and from what I could tell from the markings on the permit card inside elevator was the last inspection was done in 2022)

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Kristen

Good breakfast clean room and bathroom attentive and friendly staff

8/10

Excellent

27 Apr 2026

Shari

Good stay & friendly staff. Property is dated and needs repairs, including the old & slow elevators.

Friends_and_family Friends

8/10

Excellent

27 Apr 2026

Brian

Nice hotel in Chelsea area. Only about 8 rooms per floor. Area can be noisy with vehicle traffic/emergency vehicles but it’s like that everywhere in Manhattan really. Staff put out lemonade mid day in the lobby which was nice, and there were plenty of breakfast options to keep the kids satisfied. Had a great stay.

10/10

Exceptional

25 Apr 2026

Brandon

The staff was great. They were really nice and comforting.

Self

10/10

Exceptional

24 Apr 2026

Fernando

The hotel is a good choice because the location is near subways stations. The breakfast area is a little bit small but it is ok. The staff is very kindly and helpful.

Family_with_children

8/10

Excellent

23 Apr 2026

Robin

The room was really clean and well air conditioned, the staff were very friendly, helpful and professional, the breakfast was very good and we hope to stay at the hotel again.

Partner

6/10

Pleasant

19 Apr 2026

Susan

Loud room air conditioners. Urine on bedspread. Breakfast sub par. Broken elevator. Staff very helpful and friendly! Not up to Hampton Inn standard.

Friends_and_family Friends

10/10

Exceptional

18 Apr 2026

rebecca

Staff = AMAZING and friendly

Family_with_children

8/10

Excellent

18 Apr 2026

David

Room was clean, breakfast was good. My only complaint is that the bed was not comfortable.

Partner

6/10

Pleasant

17 Apr 2026

Kaylee

One elevator didn’t work the whole time and the other one was iffy. Was on the 12th floor so was frustrating. The “fire” emergency lights were on our floor were on all night. It’s an older hotel. Overall, clean room in a good location.

Family

4/10

Poor

15 Apr 2026

Karen

Dissapointed in this hotel. Had expected better. Stained carpets. Only one lift out of 2 working thoughout our stay, 3 nights. This led to over 10 minute waits at times. Staff advised on check in that it would be fixed the day after check in then on our last day were heard to tell other guests it had broken the day before with kids jumping in it? Not ideal in a 20 story hotel.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Claudia

Clean and rooms big enough for 4 adults. Would recommend

10/10

Exceptional

11 Apr 2026

Evelyn

I love th experience

10/10

Exceptional

11 Apr 2026

Albert

Everything was great

Family

4/10

Poor

09 Apr 2026

shawn

Oof, avoid, minimal sleep, super loud, doors slamming and people yelling all through the night. This hotel seems to function as something other than just a hotel, longer term ‘residents’ I suspect partying into the night. Overpriced even though cheap. Breakfast about as gross as you might expect considering price :/

8/10

Excellent

08 Apr 2026

LEE

For we older folks - the toilets are very low.
Had to turn fridge to 7 to get it cold. Had an odor.
High pressure water in shower, but no hand held.
There is no pool at this location.
Kitchen is rather small for such a large hotel. We took our breakfasts back to our room.
The did change breakfast selections out each day.
Only 2 elevators, small but they are very fast. There is 20 floors so you will make a lot of stops during busy times.
They only have 1 bell hop cart in a hotel with 20 floors.
It is the best looking property on that street.
Subway is around the corner...3 minute walk.
Some restaurants and CVS within walking distance.

Family

10/10

Exceptional

08 Apr 2026

Denise

Very clean and good location. Big breakfast!

Self

6/10

Pleasant

07 Apr 2026

Conner

The elevator isn’t very promising. You’ll hit your floor and it shakes all the way up and down…then it will not bring you to the floor the first time you hit the button. Our room was on the 19th floor and it brought us to the 20th. Wanted to go to the lobby…brought us to the basement area

4/10

Poor

06 Apr 2026

Jean

Old and expensive
Location fine
Breakfast just okay

Family

10/10

Exceptional

05 Apr 2026

Lisa

Small minor fixes needed but overall very clean and as usual Hampton never let me down. Perfect location. Staff was amazing. The OJ at breakfast was definitely watered down to almost nothing but otherwise everything was great.

10/10

Exceptional

05 Apr 2026

David Francisco

Great location. The staff is very nice and attentive

10/10

Exceptional

05 Apr 2026

Lauren

AC was great- staff was very polite and excellent

Friends

6/10

Pleasant

04 Apr 2026

Jennifer

Was a quick stay. Staff was super nice but the hotel needs an update

Family

8/10

Excellent

03 Apr 2026

Catherine

Location of the hotel was fabulous. Close Trader Joes, train station and restaurants. Staff was great, really enjoyed their attentiveness. Only drawback was their breakfast, they had the waffles, eggs but wished they had more yogurt and fresh fruit... but then again, it's New York, there are plenty of breakfast places to go eat. Overall, I would definitely come back and stay here next time I visit the Big Apple.

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