Hampton Inn Manhattan

Hampton Inn Manhattan - Chelsea

United States , New York Area - NY
NEW YORK, 108 West 24Th Street
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100 reviews shown

10/10

Exceptional

10 Mar 2026

Sandra

Great stay and staff was very pleasant

8/10

Excellent

09 Mar 2026

JACQUELINE

Not a bad hotel to stay at ! It just needs some updates ! Great staff

Family

8/10

Excellent

09 Mar 2026

Ainsley

The breakfast was ok.

Partner

10/10

Exceptional

08 Mar 2026

Tim

First time tourist to NYC (three days/two nights) and picked the Hampton Inn for it's location, reviews and price. We loved our visit to New York and intend to make it an occasional thing, and will make Hampton our regular pick for lodging.

Partner

10/10

Exceptional

08 Mar 2026

Cesar

Excellent service

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Jossalyn

Good space

10/10

Exceptional

02 Mar 2026

Sydney

This hotel was perfect for us. Nearby amtrack station. Very clean. Front desk was nice. Breakfast included. Great, safe location. For the price, it’s not fancy by any means but it’s a great value. I’d say here again.

Family

8/10

Excellent

02 Mar 2026

Julia

Clean room, the Check-in staff was good. It's in a good location, close to famous shops and tourist places.

Partner

10/10

Exceptional

02 Mar 2026

Casey

Great staff

8/10

Excellent

01 Mar 2026

Laura

Easy in, easy out. Clean room.

10/10

Exceptional

28 Feb 2026

Jadon

Great stay with a friendly staff.

Partner

10/10

Exceptional

28 Feb 2026

Curvie

I've stayed here a few times before.. Everything is always perfect. I will be back again!!!

10/10

Exceptional

27 Feb 2026

Susan Renee

Our room was extremely clean and we loved our location near the subway!

Partner

2/10

Poor

26 Feb 2026

Joel

The mayor of New York closed all traffic in the city so it was impossible to arrive as planned. Hotel was unwilling to help in any way

10/10

Exceptional

24 Feb 2026

John

Nice breakfast

6/10

Pleasant

24 Feb 2026

Julia

No parking lot, ballet parking offer about $90 to pay just for less than 8 hours

6/10

Pleasant

23 Feb 2026

Zhuleidy

Es demasiado pequeño y no está para nada actualizado, la única ventaja es que tiene muy buena ubicación.

Partner

10/10

Exceptional

22 Feb 2026

cody

Clean rooms and bathroom, staff was great and even let us use their dryer because the public dryer was out of service. Breakfast was good and fresh in the morning.

10/10

Exceptional

21 Feb 2026

diane

Nicey was very kind and helpful when a booking snafu happened. Thanks so much!

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Nandini

Excellent, clean, convenient to places, super helpful and friendly staff, unlimited coffee and tea, even had hot cocoa the night it was super cold, i love the staff and place, rooms clean beds, bathroom super clean. Will be visiting again soon

10/10

Exceptional

18 Feb 2026

Rebecca

Clean room helpful staff

10/10

Exceptional

17 Feb 2026

Jennifer

room was clean, staff was very helpful and the complimentary breakfast was delicious. I will be coming back to this location

Family_with_children

10/10

Exceptional

15 Feb 2026

Miyoshi

Great stay friendly staff

6/10

Pleasant

13 Feb 2026

Lorell

Cleaner room, first night I found dirty towels and blankets with candy and fruit wrappers on them. AC was not working the second day but staff was able to fix it.

Business Self

8/10

Excellent

07 Feb 2026

Michael Henry Lake

The front desk staff was really friendly and welcoming. Room was clean.

Leisure Partner

8/10

Excellent

06 Feb 2026

David W.

The staff were wonderful, very friendly and helpful. The room was great, breakfast was as well.

Business Family

6/10

Pleasant

03 Feb 2026

Amanda

Rooms were a bit tired and dated. Sheets could have used a really good wash or to just be retired all together. AC/Heater in the room was very loud when it kicked on, waking me up each time. Lobby restroom could have used a good clean and to fix the lock and slow flowing faucet.

10/10

Exceptional

01 Feb 2026

Mackenzi

My room was clean and the breakfast was nice and convenient. Extra Care like a hot cocoa station when I returned from a cold day was lovely

Leisure Self

6/10

Pleasant

31 Jan 2026

Ilia

The room had human hair (not mine) on the bed sheets and towels. Overall the hotel was okish for the price and location.

8/10

Excellent

30 Jan 2026

Marcy

Great location to my office and OTF. Breakfast was poor, but I wasn’t there for that.

10/10

Exceptional

29 Jan 2026

Shital

A great “budget” hotel in Chelsea area - close to Penn Station. They offer continental bfast until 10 am and checkout time is also later at noon. Overall a great stay.

10/10

Exceptional

29 Jan 2026

audie

the room was clean, bed very comfy, breakfast was awesome, many things to eat from scrambled eggs and sausages to healthy options like yogurt, muffins, fruit etc. staff super helpful and friendly and location excellent if you like walking (best way to see NYC) to Greenwich Village, Soho, Little Italy, Chinatown. For the price and amenities it's unbeatable.

Friends_and_family Family

10/10

Exceptional

29 Jan 2026

Emmelie

The room was clean and well taken care of. The complimentary breakfast was great each day and the staff was kind and helpful.

Business

10/10

Exceptional

29 Jan 2026

Jessica

Breakfast did not have gluten free options.

8/10

Excellent

28 Jan 2026

Amy

The staff were amazing! Very friendly and helpful. The location is great! Close to really good places to eat, close to subway lines, and it’s not as busy as areas like Times Square. The only downsides to our stay was the bed and pillows were not great, and they only had eggs 3 of the 7 days we were there. However the rest of the breakfast they offered was pretty decent. Coffee and tea bar 24/7 was really nice. Would stay here again for sure!

Leisure Partner

10/10

Exceptional

27 Jan 2026

Waldeni

Fantastic staff, room smelled so good, very clean, breakfast was delicious. Comfortable beds. Everything was excellent.

Leisure Family

10/10

Exceptional

27 Jan 2026

Elizabeth LaVon

Hotel is in the perfect spot for traveling Manhattan! We were able to pretty much go anywhere with having the hotel right there. We had such a nice stay too! Staff were very friendly & our room was kept clean everyday with fresh towels & fresh sheets. Breakfast was also a good spread of different options like eggs, some type of meat, & etc. Would definitely stay at this hotel again!

Leisure Partner

2/10

Poor

27 Jan 2026

Justin

The room was the most disgusting room I've ever stayed in

Business_and_leisure Partner

10/10

Exceptional

26 Jan 2026

Sylwester

Good

Leisure Family

10/10

Exceptional

25 Jan 2026

Lois

The room was very clean and comfortable, the staff were all fabulous and welcoming - thanks for a great experience!

Leisure Family

10/10

Exceptional

19 Jan 2026

Adelina

The workers were nice and

Friends_and_family Family

6/10

Pleasant

19 Jan 2026

Alton

The front desk staff is wonderful. Everyone on every shift is kind, courteous, and helpful with information and problem solving. However, the room did not have proper/efficient heating. No temp controls working, only an external fan machine in the room. It would not change levels or warm the room up. It only blow cold air at one temp (70 degrees) This situation was extremely disappointing.

Business_and_leisure Self

6/10

Pleasant

16 Jan 2026

Terence

This is a great hotel with friendly staffs and very clean. The check-in was great; however, some of the breakfast items were still a little bit cold. I guess probably they just were taken out the refrigerator about one hour ago.

Business_and_leisure Family_with_children

10/10

Exceptional

14 Jan 2026

Sarah

Melvin was so nice and helpful. The rooms were so clean. They're a little small but it's NYC. Location was fantastic and close to the subway station.

Friends_and_family Friends

8/10

Excellent

13 Jan 2026

Angel

Honestly, overall this is a good hotel with a great price located in a very nice part of Manhattan. You’re just two minutes away from fifth Avenue and all the luxury shopping. Also a few minutes away from the nearest subways to take you up and down into the other Burroughs if you needed to. The hotel room specifically is very outdated and does need some remodeling but overall my experience was great and the staff are amazing, helpful and welcoming. I definitely would come back.

Leisure Partner

10/10

Exceptional

09 Jan 2026

Laurie

Awesome!!

8/10

Excellent

08 Jan 2026

Michelle

Staff were amazing.
Rooms were nice and clean - cleaned every day. Comfortable beds.
Late check out automatic -12pm.
Happy to hold luggage whilst you spend your last hours in the city.
Ideal location to get out and about either uptown or downtown. Would definitely stay here again!

Partner

6/10

Pleasant

07 Jan 2026

Sally Sue

The breakfast area was always out of items and extremely overcrowded. There was no apple juice or orange juice 4 out of 5 days of our stay. Our room had no heat. Had portable heaters placed in it. One did not work and one shut off every few hours. We had to ask toilet paper 3 out of 5 days. We had to ask for towels 3 out of 5 days. The staff was friendly and nice but the overall stay was extremely poor.

Leisure Family

10/10

Exceptional

05 Jan 2026

Russell

The room was clean but showed signs of wear. Early check in was great! Breakfast was ok.

Partner

10/10

Exceptional

03 Jan 2026

Lin

very good

2/10

Poor

02 Jan 2026

David Edward

No heating in December. No apology. No how was your stay at check out. No follow up. No gesture of good will. No reply. No apology.
The hassle of waiting with the maintenance guy for an hour when we arrived, where we needed to change, who couldn’t fix it and couldn’t let us know what was going on in itself disrupted our trip.
Then offered a room downgrade without a view which we declined if it could be sorted. Told it would be sorted and a very small heater placed in room for the night. Freezing room until the heating was eventually turned off turning off the cold air.
That’s exactly how the situation unfolded.

Very dated rooms with leaking tap and dated fabrics and wall finishes. Good location for me, but imagine being in a hotel with no heat in the winter paying near £400 a night and they don’t sort it in the week (we asked again to be told they’d check) and no offer or partial refund.
No heat in New York for £400 a night!

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Dondra

Good breakfast options on property. The staff was very nice and accommodating.

Leisure Family_with_children

8/10

Excellent

01 Jan 2026

Patti

Staff was accommodating and friendly

10/10

Exceptional

01 Jan 2026

paula

excellent staff

Family

8/10

Excellent

30 Dec 2025

Laura

The staff was very friendly and helpful. We enjoyed our stay.

Leisure Family

10/10

Exceptional

30 Dec 2025

Angel Omar

Perfecto

Leisure Partner

10/10

Exceptional

28 Dec 2025

Marie

The front desk was friendly and professional. The room was very tidy.

10/10

Exceptional

28 Dec 2025

Princess

We stayed just one night here but it was peaceful and very decent.

Leisure

10/10

Exceptional

28 Dec 2025

Anna

Nice place, friendly staff

6/10

Pleasant

27 Dec 2025

Christopher

I've never had a hotel run out of hot water before. Room run down for NYC rates. Staff were great and working with what corporate gives them.

Leisure Family

10/10

Exceptional

27 Dec 2025

Heather

Fantastic stay!

Leisure Partner

10/10

Exceptional

26 Dec 2025

Mark

Very nice reception staff, good breakfast, convenient location to public transportation

10/10

Exceptional

22 Dec 2025

Tami

Staff were helpful, check in and out was v very easy. Breakfast had lots of options for the kids. We walked from the hotel to times square a few times.

Leisure Family

10/10

Exceptional

22 Dec 2025

Todd

Very nice and friendly staff. We needed extra towels and pillows and brought them right up. Free hot chocolate at the elevator was very welcomed on our cold walks outside.

8/10

Excellent

18 Dec 2025

Kimberley

The bed was a little uncomfortable. Great location near the subway

Leisure Family

6/10

Pleasant

18 Dec 2025

Marge

Breakfast was not good and there was not any hot water for the shower it was cool to warm. Location worked well to get around

Partner

10/10

Exceptional

17 Dec 2025

Deborah

Front desk ladies were exceptional! Very friendly and helpful!

Leisure Family

10/10

Exceptional

16 Dec 2025

Dimple

Friendly staff and clean room !

6/10

Pleasant

15 Dec 2025

Lisa

Location was good but the condition of the hotel is poor. Service was not good. The ladies behind the desk wouldn't even look up when you walked in and you had to walk right past them. The price was crazy high, definitely would not recommend or stay again.

Partner

8/10

Excellent

14 Dec 2025

Valerie

The staff at reception on the 13th at check in were great. the check out is a bit chaotic but did express checkout. the room was a good size and very clean and bathroom also big and clean. coffee was good and location for me was great as close to penn stationz the outside probably needed sand as very slippy and messy due to the snow this morning.

Leisure Self

8/10

Excellent

14 Dec 2025

Joanne

Decent breakfast otherwise they could use soundproofing for their windows at times. Otherwise overall state is good.

Leisure Friends

10/10

Exceptional

13 Dec 2025

Gary

Convenient location to the 23rd st subway. Safe neighborhood. Friendly staff.

Partner

10/10

Exceptional

12 Dec 2025

Michael

Great place, good value yet clean and prompt service in a great location

Business Self

8/10

Excellent

11 Dec 2025

Nathaly

Staff was super courteous, friendly, breakfast was delicious, fast internet. Room was super clean. Only thing is the gym is literally a tiny room and no where to workout, no dumbbells.

Business Self

8/10

Excellent

09 Dec 2025

Justin

Nice view and comfortable room

8/10

Excellent

09 Dec 2025

Matthew

Staff

4/10

Poor

09 Dec 2025

Giuseppe

Room was fine.
Staff not welcoming.
Also kept my bags and gave them back without asking for the ticket.
The night lady with short hair was very nice.

Business

10/10

Exceptional

08 Dec 2025

Sandra

Amazing hotel staff: especially Sharon, Ruby & Juan. Good hot breakfast included & fresh coffee in the lobby 24/7. Great stay at Chelsea Hampton Inn. Thank you!

Partner

10/10

Exceptional

08 Dec 2025

Joshua

friendly staff, complimentary breskfast a +. good value, cool area

6/10

Pleasant

07 Dec 2025

Lunemise

Room and bed was little too small.

4/10

Poor

07 Dec 2025

Shawn

We were in New York City for the day and were staying the night at the Hampton Inn Manhattan Chelsea. When we got to the hotel at 10:00 am to drop off our bags I asked one of the front desk people about getting a roll away bed to our room. She said if there were any available it would be in our room. When we returned at 10:30 at night I asked again about having a roll away bed. The person at the desk called housekeeping to bring one up. When they arrived to our room they brought a baby crib. The housekeeping attendant didn’t speak English so I called the front desk and let them know what happened. She apologized and said they would send one up. She called back a few minutes later and said they didn’t have any and would send up extra comforters and pillows. The attendant came back with one pillow and one blanket. I had already been resigned to the fact that I was going to sleep on the floor and let my wife and daughter sleep in the bed. One blanket was not going to cut it. I asked him to bring up two more blankets and we needed an extra towel. After coming up twice I think he was fed up. Another attendant came and literally dropped one blanket in my hands and turned walked away fast! Wasn’t a great experience in terms of trying to make your guests comfortable. The hotel was fine, but communication amongst the staff can be improved.

Leisure Family

6/10

Pleasant

05 Dec 2025

Terry

The staff were very helpful and professional. The room felt more like a motel room along a highway than a Hampton Inn room in Manhattan. The quality/price ratio was lacking.

Friends_and_family Family

4/10

Poor

05 Dec 2025

Gregory

room and shower was cold with limited hot water. check in was not great

8/10

Excellent

04 Dec 2025

Melanie

Fresh breakfast daily. Coffee bar available 24/7 super convenient on the go. Kids enjoyed making hot cocoa.

Leisure Family_with_children

2/10

Poor

03 Dec 2025

Didiel

The room we were given was a very tight only one chair to sit on The toilet was running all night long and the heat in the room couldn’t be controlled. Cold at night as if the thermostat was controlled at night to their mood. My shower in the morning was not hot only mild temp. The homeless at the street level was very uncomfortable and made it unsafe with their belongings crowding the sidewalk. I would not go back to this Inn

Leisure Family

10/10

Exceptional

02 Dec 2025

Lori

All the staff are super friendly and helpful!
Big rooms for Manhattan!
Love the free breakfast and coffee

Self

10/10

Exceptional

01 Dec 2025

Marcus

I really like the staff customer service was great food was good i will always book this hotel when I'm in NYC

Friends_and_family Friends

10/10

Exceptional

01 Dec 2025

William

The location is good with lots to do and see nearby. The lobby and breakfast areas have plenty of seating and staff was very helpful. The size of the rooms is a little small, but they have all the right amenities.

Business_and_leisure Self

10/10

Exceptional

30 Nov 2025

Thomas

Pleasant and helpful staff

Business_and_leisure Family

8/10

Excellent

30 Nov 2025

Carrie

Great stay, good breakfast

6/10

Pleasant

30 Nov 2025

Nelson

Breakfast and gym

10/10

Exceptional

29 Nov 2025

Peggy

Room was good. No view and TV had a lot of static. Phone charger and plug on right side of bed in the night stand did not work.
Wish Hampton would change up breakfast more. But leave the waffles and oatmeal!!

Leisure Family

10/10

Exceptional

29 Nov 2025

Marcus

Great customer service they are the best

Self

8/10

Excellent

29 Nov 2025

Abigail

The place and hotel are ok

Leisure Family

6/10

Pleasant

28 Nov 2025

Simon

Good location

Partner

10/10

Exceptional

28 Nov 2025

Stephanie

Great hotel in a great location. Please keep the prices affordable so i can return again & again! :)

Self

8/10

Excellent

27 Nov 2025

Denise

The room was very clean and nice. The front desk crew were helpful and friendly.
It was nice having the breakfast included with the room.

10/10

Exceptional

27 Nov 2025

Alina

Travelled with kids and had a great experience

Leisure Family_with_children

10/10

Exceptional

26 Nov 2025

William

The Chelsea location is excellent, the rooms are comfortable, the amenitites are good, the staff is very helpful, and the prices are reasonable for NY.

10/10

Exceptional

26 Nov 2025

Sergio

Clean room, friendly and helpful staff, would stay here again.

Friends_and_family Family