The New York Edition

United States , New York Area - NY
New York, 5 Madison Avenue
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100 reviews shown

6/10

Pleasant

23 Dec 2025

Pam

First time I stayed here and was excited because I heard so much about it. However I was disappointed that is was just okay for the outrageous price. I have stayed in hotels at that price all over the world and they were memorable. This hotel was just normal.

Business

2/10

Poor

19 Dec 2025

Mary

Wrestle and tree were distastful

Friends_and_family Friends

10/10

Exceptional

20 Nov 2025

Henry

Room was clean, spacious and wonderfully comfortable. Staff were friendly and helpful, particularly Diego. Food throughout the hotel was exceptional! Lobby bar had great end-of-day cocktails in a cozy setting. Will definitely stay again!

Leisure Family_with_children

6/10

Pleasant

24 Oct 2025

Tina

We arranged for our group of 8 people to stay here. But one of our room wasn’t ready until after 9pm and another room smelled of cigarettes and the smoke detector was covered up by a shower cap when we checked in. Probably by the previous guest. This is not acceptable and I was embarrassed to have suggested that we stayed at the Edition.

Leisure Family_with_children

10/10

Exceptional

23 Oct 2025

VICTOR

The hotel is gorgeous. The staff is so friendly and intuitive. The location is excellent, and the views to the city, are marvelous. Worth every penny.

Business_and_leisure Partner

10/10

Exceptional

03 Sep 2025

Yaesang

Clean, kind, and good service

10/10

Exceptional

08 Aug 2025

Connor

Exceptional hotel. Close to everything you need (good food, shopping, Madison Sq park), and the hotel is one of the best in the city. Big rooms, great staff, and some great views depending on the room you get!

Leisure Family_with_children

10/10

Exceptional

05 Aug 2025

sarkis

Amazing staff.

2/10

Poor

19 Jun 2025

Verified traveler

Bait and switch

Did not provide the room booked. Refused to honor the room category specifically selected and paid for. Only provided a double room when an executive king room was purchased and paid for.

10/10

Exceptional

05 Jun 2025

Ranjit

Excellent service -- highly recommend the hotel

Friends_and_family Family

10/10

Exceptional

06 May 2025

Carlos

The only not so great were the elevators very slow

2/10

Poor

30 Apr 2025

Hod

My room was on the 38 floor. By the time I checked out I learned it was located just below the gym.

Business

4/10

Poor

21 Apr 2025

Arthur

It was clean, convenient.

When I checked in they didn't see it was prepared and had to refund me after I complained to the manager for double billing. The lights would not go off at the bed only at the entry, the wall sockets for phone did not work, the closet doors would not remain open. Most was corrected after I called and went to front desk but some items were never fixed.did work with

10/10

Exceptional

18 Jan 2025

patrick

Great stay

Leisure Family

10/10

Exceptional

25 Dec 2024

Arkadi

The hotel is attractive, clean with a reputable bar and excellent restaurant. The rooms are spacious and the location is very desirable.

Leisure Partner

2/10

Poor

06 Dec 2024

Marci

Not even worth the money

Underwhelming stay rooms are so small bare and empty for the amount of money they charged per night which is unbelievable compared to what you actually get. If you get a corner room it’s like a prison cell small windows you can’t even see out of.

Business

2/10

Poor

02 Nov 2024

Verified traveler

Terrible hotel

This was the worst hotel experience I’ve ever had. As an avid traveler who’s stayed in numerous five-star hotels around the world, this place barely deserves a single star. The hotel is grossly overpriced, with terrible staff, non-functioning elevators, poor-quality food, and abysmal service. It was such a waste—not of money, but of the experience itself. I came here hoping for a relaxing weekend getaway, but it fell far short of even basic expectations.

Partner

6/10

Pleasant

20 Oct 2024

james

For the price I just cannot accept that you don’t get an in room coffee machine. They offer free coffee in lobby up to 10:30am, but I hate having to trek down first thing in the morning. Hat to also call to get shower gel as there were no extras in the room. Check in took 15 mins. Room was ok for the price. Service was good.

Leisure Partner

4/10

Poor

18 Aug 2024

helmut

I have been to the hotel many times / hotel is not very busy in August /I asked for a late check out until 5 pm and indicated to pay part of the rate - the answer was I need to pay full room rate - my last time at this hotel - a Marriott

Self

10/10

Exceptional

07 Aug 2024

Destiney

The smell was amazing and the staff was very welcoming and accommodating. The property is gorgeous and so conveniently located.

They give a credit every night at the lobby bar or spa fo offset the cost of the daily fee which is really nice. Will definitely stay there when I’m in NYC next time.

Business_and_leisure Self

10/10

Exceptional

21 Jul 2024

Ronald

All around very nice

Leisure Family

10/10

Exceptional

14 Jul 2024

Bruce Rose

I liked the convenience to attractions in the South Manhattan area. Also, the parking garage was close by as well as fast food options.

Leisure

8/10

Excellent

02 Apr 2024

Seyed

Average

Very small rooms for very large price

Partner

10/10

Exceptional

03 Mar 2024

Joseph

Amazing location and fantastic service. You might see some famous faces—the Atlanta Hawks were also staying there.

10/10

Exceptional

02 Feb 2024

Nick

cool space and great location

Leisure Family

4/10

Poor

03 Dec 2023

Paige

horrible bar scene. not high end. incredibly over priced

10/10

Exceptional

21 Aug 2023

Hilary

New York Edition

Well appointed rooms. Very clean and the service was wonderful. I plan on staying at the Edition again the next trip to NYC!

Friends_and_family Family

10/10

Exceptional

31 Jul 2023

Michelle

Beautiful space, friendly staff, excellent location across from the park!

Partner

6/10

Pleasant

10 Jul 2023

Gleice

Very poor welcome front desk was terrible the mirrors were not clean when I was paying he was short and dry in his words I wouldnt recommend this place anymore quality decreased immensely

10/10

Exceptional

28 Jun 2023

Matthew

Spotlessly clean , staff were all amazing, amazing location, good restaurant

Business_and_leisure Family

10/10

Exceptional

22 May 2023

yusef

Good location, quite, very convenient. Good staff and service

Leisure Family

4/10

Poor

15 May 2023

Maria

For the price not worth the stay

Leisure Partner

8/10

Excellent

08 May 2023

Aaron

Minimalistic / good location / gym could be better

A very minimal hotel. For the most part my room was great. Big room, stunning view from the 25th floor and very comfortable.
Few stains and general wear and tear that made it feel slightly older.

Location is fantastic, and would definitely stay again. I did have to seek out a gym pass at a local gym however as the hotels one is very poor. No windows and tiny. Would have expected a better fitness facility.

Business

10/10

Exceptional

22 Apr 2023

Richard

Great from start to finish. Great and friendly reception!

Business

2/10

Poor

17 Apr 2023

Mark

This is not a five star! Don’t stay there!!! They canceled my reservation for no reason. It was a nightmare to fix the situation. I was treated like I was the problem.
Restaurant staff was lazy and rude. The restaurant wasn’t busy, we ordered drinks, 20 minutes later- no drinks. I found a server asked what was going on, they hadn’t even started to make our drinks and they weren’t making other drinks! That is one example of a litany of problems that took place there. If you want two star- go there.

Business_and_leisure Self

8/10

Excellent

16 Mar 2023

Nick

The location was very convenient.

Leisure Friends

10/10

Exceptional

04 Mar 2023

Jia

All was great

Leisure Partner

10/10

Exceptional

06 Dec 2021

simon

A relaxed 5 star hotel where the staff are there if you want them or not if you don’t. Cool bar which is very much a place to be seen (but the team never forget the hotel guests). Our suite was large, bright and modern with all the things you need (maybe a nespresso would have been nice), staff were first class, location is brilliant in between 2 underground stations.

Leisure Partner

6/10

Pleasant

12 Nov 2021

Tom

Disappointed

Mediocre at best and subpar for spending upwards of $1k/night. Won’t recommend it and will not return

Business Partner

10/10

Exceptional

27 Sep 2021

Stephanie R

Great place to stay, convenient to everything and LOVED the smell of the hotel…. Would stay again

Leisure

10/10

Exceptional

21 Sep 2021

Wendy

Incredible hotel. Everything was delightful! Will be back for sure.

Business Self

10/10

Exceptional

29 Aug 2021

Maria Pia

Everything about this

10/10

Exceptional

22 Aug 2021

Verified traveler

All the staff were super friendly

Business

10/10

Exceptional

29 Jul 2021

Verified traveler

Excellent location and bar area. And the staff was outstanding.

Leisure Partner

10/10

Exceptional

24 Jul 2021

Verified traveler

Great location, walking distance to excellent restaurants, easy access to public transportation (subway lines).

Leisure Partner

10/10

Exceptional

09 Mar 2020

Austin

Everything was amazing

Everything was so amazing! So clean and beautifully designed. Just don’t order breakfast room service!!

Partner

8/10

Excellent

12 Feb 2020

Verified traveler

I was charged twice for property fee of $70. By hotel and expedia and both didnt want to take responsibility for it. Expedia finally refunded

Leisure Friends

10/10

Exceptional

27 Jan 2020

Verified traveler

Staff were very helpful
Due til illness we had to cancel our 2nd night which the hotel were very flexible about and cancelled any charges for the 2nd night

8/10

Excellent

21 Jan 2020

jean p.

bad luck with room 503

Both the hotel and restaurant are very pretty and all the services are great
We just had bad luck with Room 503
The day We arrived we reported a air leakage on one of our windows, you could hear the air coming in. We were told it was fixed...by the second night the howling sound was unbearable.

Business

6/10

Pleasant

14 Dec 2019

Verified traveler

The location is great. The elevator take too much time. Plumbing problem unsolve in pour bathroom.
poor image quality on the tv.

Leisure Family

6/10

Pleasant

07 Dec 2019

Verified traveler

Not worth the price

Great location and customer service was excellent. The food and service at the Clocktower was also top notch. But for the price and the newly imposed \"Destination Fee,\" the accommodations were pretty basic. I don't know why a hotelier would buy such cheap looking white furnishings that wear so badly and the rooms have zero character or true sense of comfort. I will continue to stay with Firmdale hotels and visit this property for dinner.

Business

6/10

Pleasant

02 Dec 2019

Caitlyn

My stay at the Edition

Check in is at 15:00pm we arrived at 16:30-17:00
My daughter’s room was ready,I needed to wait an additional 1h
My booking was 2 deluxe king room’s,by check in I’m told 1000$ deposit for each room,next day I see a charge on my credit card of 1000$ and 1400$
When asked at reception what the 1400$ stands for I got 5 explanations!!Plus I asked how it’s possible that our breakfast same day was charge to my Card we’re I signed it to my room
Last explanation was by swiping my card it didn’t go true the first time...Really
The minimum requirement should be to notify your costumers in advance before you over charge any
Your Lobby bar I’d dirty,at the bar side you have a wall that’s the full 7 day’s of my stay had stains from a drink
I live next to Edition in Bodrum,Turkey during summer month’s and this Hotel offers great service,Luxury and very clean
The New York Edition is below your standards
Regards
Mrs.Princen-Schoefs

Friends_and_family Family

10/10

Exceptional

24 Nov 2019

Olivia

Enjoyed a lovely weekend at the New York Edition! The hotel is minimalistic, clean and comfortable. When you walk inside not only does it smell great but the staff members greet you and ensure you feel welcomed. Highly recommend staying here as it is a great location, the service is excellent and the rooms are clean. This is now our go to hotel in NYC.

Friends_and_family Partner

10/10

Exceptional

12 Nov 2019

Rose

The service and attention to detailed was amazing. We celebrated my birthday at the hotel and they wen above and beyond to make it so special. Would highly recommend staying at the hotel and would not think twice about staying here again!

Leisure Partner

10/10

Exceptional

12 Nov 2019

Melissa

Gorgeous hotel with the friendliest staff. Prime location, centralized and minutes to everything. Will be staying there from now on for my nyc trips.

Leisure Family

10/10

Exceptional

28 Oct 2019

Adam

Thanks for a special stay!

My wife and I were in town to celebrate our 33rd anniversary. Broadway show, dinner at Rezdôra, topped off by a wonderful stay at The New York EDITION. The staff led by the Front Office Manager Suela and Guest Relations Manager Gianpaolo took amazing care of us. They upgraded us to an awesome room with views East, south and west! And delivered a yummy chocolate/fresh fruit cake to our room. Very thoughtful. Both of the hotel bars are devine. I have previously eaten at the restaurant which is also top notch. Beautiful property with superb service. Even if we did not get this special anniversary treatment, I would still be rating this property and service five stars. Thank you!

Partner

6/10

Pleasant

30 Sep 2019

Verified traveler

Great location, hated the custom Edition hotel scent used in n the lobby and all toiletries provided. It’s too potent.

Leisure Partner

6/10

Pleasant

17 Sep 2019

Verified traveler

nothing but noise in our room. up all night. waited for an hour for pillow room never defeathered. not a great experience at all

Leisure Family

10/10

Exceptional

26 Aug 2019

darcy

Amazing location and staff!

The most friendly staff and absolutely perfect location!

Partner

2/10

Poor

24 Aug 2019

Verified traveler

I did not stay at the hotel. This trip was canceled. Why was I still charged. I need Expedia to reach out to the hotel and have this charge refunded.

10/10

Exceptional

19 Aug 2019

Verified traveler

Loved the hotel, great location, quiet, friendly staff, my only disappointment is that none of the rooms have bathtubs

Family

10/10

Exceptional

01 Jul 2019

josephPiperato

Very pleasant environs with extra helpful staff. Nice location and great views. It’s my new place to stay in the City.

Leisure Family

8/10

Excellent

10 Jun 2019

Verified traveler

Fun weekend getaway

The hotel was nice; clean contemporary look. Service was good at the bar, but poor at the front desk. They wouldn't let my wife check in, with her ID, without a confirmation number. I was alittle surprised by this. Rooms were nice as well.

Partner

8/10

Excellent

13 May 2019

Verified traveler

Great modern hotel.V

Excellent location in middle of Manhattan. This is modern, clean hotel but the regular room is very small even after it was upgraded. There are bigger rooms if you pay more ask for corner room with great view of the city. Hotel has one restaurant but there are many eating places around the hotel. Across the park, which is in the front of the hotel, has an Italian eatery with several restaurants and all kinds of pasta and desserts for sale as well. Entrance is very small but lobby has good bar area.

Family

10/10

Exceptional

30 Apr 2019

Verified traveler

Location and service were excellent. The ty is in great condition

Business

2/10

Poor

18 Apr 2019

Verified traveler

Reception failed to communicate that my pymt via Expedia would NOT be cancelled when rebookign me at the TimeSqaure location resulting in charging me 2x for 1 night and ongoing dispute.

Friend had a gift sent over and was never delivered to our room as promised for our special anniversary wknd. Ruined the entire gift.

Leisure Partner

10/10

Exceptional

24 Mar 2019

ellen

Great getaway

Loved all of it! smelled amazing

Partner

2/10

Poor

23 Mar 2019

Verified traveler

The front desk service was very poor and confrontational not what a guest would expect fromnthisbstandard of hotel.

Business

8/10

Excellent

25 Feb 2019

Michael

Good weekend

The room was a bit small but very comfortable.
The lobby and bar area was very cold because the outside doors didn’t always close, so the cold wind blew in.
Otherwise I would recommend this hotel.

Partner

10/10

Exceptional

25 Feb 2019

Verified traveler

Wonderful customer service and good location. Friendly and efficient staff.

Leisure Self

10/10

Exceptional

24 Feb 2019

Darnel

❤️

We had a great time, everyone was very accommodating and friendly!

Friends

10/10

Exceptional

23 Feb 2019

Verified traveler

The bathroom is quite large for a hotel in NYC. The ceilings in the room are quite high, which gives the room a larger feel. I was pleasantly surprised to see a small couch and coffee table in the room as well. Overall, an excellent room for the price.

Friends_and_family Family

10/10

Exceptional

21 Feb 2019

Matteo

Great stay

Impeccable service as usual. Property might start to need a little refreshment soon.

10/10

Exceptional

13 Feb 2019

Verified traveler

The rooms were great. The bed and linen were soft. Very friendly staff. I would absolutely come back to this hotel.

Leisure Partner

6/10

Pleasant

18 Jan 2019

Lauren

Not truly special

Not worth the price. Nothing truly special about the hotel for the cost.

10/10

Exceptional

07 Jan 2019

Verified traveler

The Best

A five star property in every aspect. In particular the bellmen and concierge.

Partner

8/10

Excellent

05 Jan 2019

Verified traveler

Great location. Music in bar at night too loud. Here at hotel apart from that.

10/10

Exceptional

31 Dec 2018

Verified traveler

Super chic but cosy and I could live in the suite!

10/10

Exceptional

17 Dec 2018

Verified traveler

This Hotel was perfect, perfect perfect, great location, staff, rooms, food, service etc.

Maddie you made our holiday and I'm sure The Edition in London will be missing you.

4/10

Poor

15 Dec 2018

Adri

We usually stay at The Dominick, Baccarat, Langham or Mandarin Oriental but we decided to try a different hotel and we picked the Edition. When we arrived at the hotel in the evening, the first thing we have noticed was that nobody offered to help us with our bags and in addition to that they told us that our room was not ready “yet”?! As we were rushing for dinner, they offered us a tiny little room to change clothes and also offered an upgrade from our loft suite for the inconvenience. When we came back late at night we found out that there is no upgrade and moreover they didn’t even take our bags to the suite as promised. In addition to the experience with our check-in we thought that the elevators didn’t have enough capacity and speed for 42 floors, the suite seemed smaller than on the pictures, no automated blackout shades, the AC in the room didn’t work correctly and was loud, the shower handle in our bathroom was broken and was leaking, the safe needed maintenance and there were some stains on the sofas. After I called and mentioned issues with the shower and the safe they fixed it but on the other hand paying $1,300+ a night I think that everything should already be in order. As for design- the lobby area was very plain, the restaurant wasn’t very good either and the staff wasn’t consistent. They did end up upgrading us for the last night and seemed nicer and more helpful, which we appreciated after our experience, but despite that we will most likely not return back.

Business_and_leisure Partner

10/10

Exceptional

05 Dec 2018

Susan

Heavenly New York Haven!!!

Where to start ... without question one of my fave hotels ever and I’ve stayed in a lot of hotels all over the world. It’s beautiful inside and out and so are the staff 😊 first time visit for 5 nights and loved every second. These guys get the big stuff and the little stuff spot on. Location is awesome, room size perfect, lovely and modern and delicious food and cocktails at your fingertips. Will be staying here now every time I’m in NYC which I hope is very very soon. Thanks New York Edition 🙏 can’t wait to try some of your other hotels now too!!! PS saw a lot of comments prior to booking about the elevators but I had no issues at all.

Friends

10/10

Exceptional

17 Nov 2018

Marie

Loved the room, only thing we would change were that the pillows were not very comfortable.

10/10

Exceptional

28 Oct 2018

Kathy

Best stay in NYC

Best hotel in NYC for location, convenience, beautifully appointed room, view, comfort and service. Definitely recommend and will stay again.

Partner

6/10

Pleasant

05 Sep 2018

Dave

Room much smaller then expected , but great location.

10/10

Exceptional

04 Sep 2018

Andrew

Great location close the middle of manhattan island. Easy to go anywhere with 15 minutes from this hotel. Great service and staff! The clocktower restaurant was also a great dinning experience.

4/10

Poor

01 Sep 2018

Richard d Titus

Mixed bag all around.

Well frankly it’s a mixed bag. The front desk restaurant staff are wonderful, helping me when I was late to breakfast by 15m (thanks!) , however the room was small and dark and when the toilet was clogged no one ever came.

My biggest issue is with hotel.com who’s photos made it appear much nicer than the room was. Are the price I paid I could have had a suite at the 1 hotel or elsewhere and I’m annoyed because I did not get value for money.

10/10

Exceptional

20 Aug 2018

The room is very clean and comfortable.
Location is excellent.
The staffs are very friendly.

10/10

Exceptional

19 Aug 2018

LeDonna

The doorman John was absolutely amazing. He was ultra accommodating and helpful. My service experience was extra special because of his attention to detail.
LeDonna Spongberg

10/10

Exceptional

18 Aug 2018

Verified traveler

Terrific service. Terrific room. Terrific locale.

This is a hotel staff that aims to please...and they succeeded! No detail was overlooked. No ask was too big. Will definitely return.

Partner

8/10

Excellent

06 Aug 2018

Verified traveler

all around excellent, need to improve the AC system particularly in the common areas.

10/10

Exceptional

27 Jul 2018

Petur Thor

It is the best hotel I have ever stayed in !

Family

8/10

Excellent

21 Jul 2018

May

Nice hotel & location.

Walking distance to Madison district, near the Flatiron Building .

10/10

Exceptional

08 Jul 2018

Patrick

A very nice hotel near all of the action. Very clean, with recent updates. Rooms are a bit on the small side.

8/10

Excellent

04 Jul 2018

Sylvia

Very comfortable

Very nice hotel with great friendly staff

Family

10/10

Exceptional

27 Jun 2018

Mary

Great Hotel

Wonderful location, small but beautiful rooms, very comfortable beds, nice views. The lobby bar is very chic but remains welcoming with great cocktail service. I’d definitely stay again.

Friends

10/10

Exceptional

14 Jun 2018

LBW

Beautiful hotel and room, so clean. Views from the corner room gave 180 from the Hudson to the East River. Attention to detail made for an incredible visit.

10/10

Exceptional

05 Jun 2018

katherine

Great hotel

This is are second time at the hotel. We think the hotel is great. The rooms are lovely and spacious. The location is not in the tourist area, so if you are looking for a place to stay in this area it is the best.

Partner

8/10

Excellent

26 May 2018

REDDEVANE

Overpriced, stark hotel

Hotel is nice but greatly overpriced. Rooms are dark. Service is stark. Do not even have coffee in the room so you must go downstairs and spend $11.50 for 2 drip coffees. No one to help with bags unless you ask them.

10/10

Exceptional

01 May 2018

Arne

Amazing hotel in an amazing locations

We stayed for nights at the New York Edition.
The entire hotel is modern and spacious, everything is really well designed.
We thoroughly enjoyed our room.
We also can recommend the hotel for great cocktails and whiskey.
Staff are friendly, helpful and professional.
Will try to get this property again on my next stay in NYC.

6/10

Pleasant

27 Apr 2018

Verified traveler

Great Apartment Builidng, Not so Great Hotel

As a Marriott Gold Member, I would definitely not rate this hotel as the high end Marriott brand it purports to be. The service was non-existent from check in until check out and the overall feel of the building and rooms made me think I was staying at someone’s apartment rather than a “nice” hotel. The only thing going for this place is the lobby lounge, which was stylishly decorated. After 4 nights I canceled the remainder of my reservation and moved across to the other side of Madison Square Park to The Nomad because it actually feels like a nice hotel rather than someone’s apartment.

Family