The Lex NYC

United States , New York Area - NY
NEW YORK, 67 Lexington Avenue
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100 reviews shown

10/10

Exceptional

19 Mar 2026

Joseph

Very conveniently located boutique hotel (1 block away from 23rd St Station of NYC green subway line 6. Spacious family room with 2 queen beds and large bathroom. Daily 2 bottled water in room and continental breakfast with fresh fruits were nice amenities. Staff were very friendly and helpful (able to store our luggage after we check out). We will come back to stay here the next time we return to NYC.

Family

6/10

Pleasant

04 Mar 2026

Gina

Balcony was nice to have but that view was big steel vats. Also bird mess all over the chair to sit on. The deadlock on my door was not working and as I checked in late, I just used the upper metal hinge lock. Told front desk who apologized and will have it fixed

Self

8/10

Excellent

25 Feb 2026

Mattia

Room was great. Staff were courteous. Definitely recommend.

10/10

Exceptional

24 Feb 2026

Edwin

Great place for the price. had a weird smell the first night and sucks they done have a inroom fridge but you ask front desk for cups of ice and they bring it no problem. not much storage space so travel lightly!

Partner

10/10

Exceptional

23 Feb 2026

Daniel

great front desk staff, excellent location, perfect for our price point

6/10

Pleasant

23 Feb 2026

Michael

We have stayed at the Lex for years, but this last time we noticed that the property is getting run down. Rooms are dingy and sad. We won’t be staying again until the place is upgraded.

10/10

Exceptional

21 Feb 2026

Victoria

Just what I was looking for. Very clean, well-located and affordable! Comfortable bed and bedding, spotless bathroom, all the basic amenities. Complimentary croissants and coffee were great at the continental breakfast set out in the small lobby. I will return!

Leisure Self

10/10

Exceptional

16 Feb 2026

Kim

Staff was very nice and courteous

Leisure Partner

4/10

Poor

13 Feb 2026

Marcelo

The staff is very unfriendly. When you talk to them, they barely respond. They make you feel like you’re in NYC right away! We stayed for four days, but they only cleaned the room and bathroom during the first two days, so we had to make our own bed twice. Of course, we couldn’t clean the bathroom ourselves because we didn’t bring cleaning supplies to New York.

The continental breakfast is not really continental, more lees “Island breakfast”. The pastries were always cold, although the coffee was good and they did have fruit.

The location is good, and there are very good restaurants in the area. However, I would not stay at this hotel again. The staff needs to improve their attitude. Being a New Yorker 24/7 doesn’t work very well with tourists when you’re paying to stay somewhere.

Business Partner

10/10

Exceptional

10 Feb 2026

Jamie

Great hotel

Business_and_leisure Self

4/10

Poor

09 Feb 2026

Jeffrey

Room was cold, ugly, hotel barren of amenities, and neighborhood seedy

Leisure Partner

6/10

Pleasant

06 Feb 2026

Poala

The lighting in the bathroom. It’s to dark to it on make up.

10/10

Exceptional

04 Feb 2026

Miriam

Yes, the room was quite nice. Friendly and helpful staff. Enjoyed my stay

Partner

8/10

Excellent

25 Jan 2026

Ashley

The hotel was cute. There are things around to do as well. The ONLY THING !!! The balcony had bird kaka all over the outside chair. Maybe because it was cold outside, didn't think anybody would want to sit out there.

8/10

Excellent

24 Jan 2026

Sally

The room was bigger than the usual Midtown hotel, in the context of a Manhattan hotel room. Future guests: be aware that they use wall units with forced air so it’s fairly loud. Luckily, I had earplugs in my luggage. Hotel: the outside signs and black awning make it look like an after-hours club, not a hotel. I hesitated before I entered and thought I might have made a mistake when booking. Do something to make the outside look as welcoming as the staff at the Registration desk are.

Self

8/10

Excellent

24 Jan 2026

Patrick

good vibe

Business Self

8/10

Excellent

20 Jan 2026

Odeta

Staff

10/10

Exceptional

19 Jan 2026

Marius

Clean room, rides on time

10/10

Exceptional

18 Jan 2026

Suzan

The staff here were very nice, and the room was clean and comfortable. Metro stations were nearby, making it easy to get around.

Leisure Partner

4/10

Poor

18 Jan 2026

Nadine

Disappointed by the hotel. The location was good. The photos online were nothing like the hotel. The rooms were dingy, old, and very basic. The bathrooms were okay and more updated. Make sure you don’t get garden room. Those were creepy and depressing (I switched rooms 2x at arrival based on conditions). I would not stay there again.

Business

10/10

Exceptional

17 Jan 2026

George

Room was clean. Loved the free water bottles.

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

Lyman

The staff was friendly and helpful.

10/10

Exceptional

07 Jan 2026

ULJANA

Great location

10/10

Exceptional

06 Jan 2026

Matt

Thank you I really enjoyed my stay

Business

10/10

Exceptional

01 Jan 2026

Judi

The staff was friendly and helpful and the room was roomy and clean! Definitely would stay at the Lex again!

Family

8/10

Excellent

28 Dec 2025

Rich

Staff was good. Room was cleanish. Hair in sheets wasn't mine!

4/10

Poor

28 Dec 2025

Shahla

Smallest room ever, oddly shaped. No mini fridge. Breakfast wasn’t really a breakfast, a few carb options. Would not recommend staying here.

6/10

Pleasant

28 Dec 2025

Marissa J

Bed was very uncomfortable and there was no heat in the bathroom.

6/10

Pleasant

28 Dec 2025

Kathleen

The location was good and the staff were nice. I didn’t have any issues and I felt the room was safe. I had a third floor room with a balcony that faced into a weird alley. My primary complaint was that the room was not as clean as it could have been.

It was carpeted and in all the corners it was visibly dusty. Like a layer of dust on top of the carpet.

I think the place could benefit from a deep clean and perhaps consider replacing carpet with LVL flooring.

Otherwise it was a nice place, breakfast included.

Business Partner

6/10

Pleasant

28 Dec 2025

EDGAR

Staff is accommodating but the facility is not very good

Business_and_leisure

10/10

Exceptional

27 Dec 2025

Angelika

Room was clean and friendly staff

Self

10/10

Exceptional

25 Dec 2025

Margaret

Nice small hotel. It was nice to have a small breakfast incuded.

Leisure Partner

8/10

Excellent

23 Dec 2025

barry

Room clean , bed comfy , lovely quick breakfast , very nice desk staff . Heat not the best & extremely loud . Quite basic accommodation but clean & convenient

10/10

Exceptional

23 Dec 2025

Julian

Nice room, very friendly staff

Partner

10/10

Exceptional

21 Dec 2025

David

The only problem was our shower wasn't draining right but they moved us to another room. Staff was attentive to our needs

Partner

10/10

Exceptional

19 Dec 2025

Ina

Clean, good location, great price

6/10

Pleasant

18 Dec 2025

Jada

I stayed for one night. Upon checking in, there were a few downsides: there was no view outside of our window (just a wall, atleast for floor 1), there was a old bagel left behind the bed stand, there was hair inside of the bed, and the sink did not drain. We asked for service to fix the sink and nobody ended up coming. All of that aside, it was a decent rate and conveniently located near food, subways, and a little park. They also held our luggage for free before and after checking out. Check out time was also at noon, which was nice. I did not get to check out the breakfast but it was available.

Leisure Family

6/10

Pleasant

15 Dec 2025

Leif

Heating didn't work in our room, so we froze all night

Friends_and_family Family

6/10

Pleasant

15 Dec 2025

Linda

Hotel location is convenient and rooms are quiet. Breakfast consists of a few items in the corner of the tiny lobby - bruised apples, shriveled mandarins, mini scones, muffins and croisssnts (best option). No decaf coffee. No coffee makers in room - guests must call to have individual cups (lukewarm) delivered. Balcony view is of a dark brick shaft. Pillows smell - have not been cleaned or replaced for too long. No streaming options on tv. We stayed there during the holidays and the price was way out of line for what was delivered.

Partner

8/10

Excellent

14 Dec 2025

Lauren

Very clean and nice staff

Leisure Family

10/10

Exceptional

12 Dec 2025

Robert

Great stay!

10/10

Exceptional

10 Dec 2025

Marty

Excellent location at a reasonable price.

10/10

Exceptional

08 Dec 2025

Heather

Everything was great considering the great price.

Friends_and_family Family

10/10

Exceptional

06 Dec 2025

Xin

Staffs are very friendly and helpful.

Leisure Family

8/10

Excellent

06 Dec 2025

Ellen

Staff were friendly and helpful. Room was clean and comfortable

Friends_and_family Friends

8/10

Excellent

30 Nov 2025

Nicholas

Will definitely stay here again. Great location at an excellent price!
The staff was exceptionally kind and helpful…

Nick S.

Leisure Family

2/10

Poor

27 Nov 2025

Rowynn

I booked The Lex NYC through Expedia the night before ankle surgery and the experience was unacceptable. The room was dirty at check-in (stained bedding, used tissue on the bathroom floor), the in-room phone was broken, and the screen door fell off and hit my partner in the face. I had called ahead to explain I would have mobility issues after surgery and needed an ADA-appropriate room near the elevator. Instead, we were placed in the room farthest from the elevator, and staff offered no assistance.

After surgery, I returned on a walker. The staff did not open the door, acknowledge me, or offer help, despite the hotel charging a “concierge service” resort fee that was clearly not provided.

Expedia’s handling made everything worse. I told them multiple times—while on prescribed opioid pain medication—that I could not take phone calls, and one of their agents even confirmed the case would be handled by email. Despite this, Expedia repeatedly attempted to call me and insisted a phone call was required, ignoring medical limitations and creating an unnecessary accessibility barrier. They also gave inconsistent answers about compensation, offering a refund and then contradicting themselves.

This entire experience showed a lack of accessibility awareness from both the hotel and Expedia. Not recommended.

Family

6/10

Pleasant

26 Nov 2025

Bobby

Decent room, no food

Business Partner

10/10

Exceptional

24 Nov 2025

Amanda

Courteous staff, small but serviceable room, convienient location

Business

10/10

Exceptional

19 Nov 2025

Elizabeth

Great location and helpful, friendly staff.

10/10

Exceptional

18 Nov 2025

Carly

Very clean, very friendly and accommodating to all of our needs!

8/10

Excellent

17 Nov 2025

Paul

Room was nice and clean, front desk was nice

Friends_and_family Family

6/10

Pleasant

12 Nov 2025

Benjamin

Not the cleanest room. Hair ball on the floor. Sink wouldn’t drain. Soap bar left in the shower.

Business

10/10

Exceptional

11 Nov 2025

Matthew

Love the balcony. It’s small but it’s nice to have right there instead of going all the way outside. Rooftop was cozy in the morning.

8/10

Excellent

10 Nov 2025

Annika

It was an ordinary continental breakfast, would have been more balanced with some whole wheat bread as well.

10/10

Exceptional

09 Nov 2025

judy m

Friendly staff clean room

Partner

6/10

Pleasant

09 Nov 2025

Richard

Clean nice staff minimal usual hotel accommodations and services. Price too high for the stay

8/10

Excellent

05 Nov 2025

Carla

I was pleasantly surprised by the amenities

Business

10/10

Exceptional

01 Nov 2025

Jeffrey

Helpful staff

Business Self

10/10

Exceptional

01 Nov 2025

Jeffrey

Courteous staff

8/10

Excellent

30 Oct 2025

Shayna

The room was clean and the staff were courteous. If you are noise sensitive, the first floor has a server room that emits a high-pitched beep.

8/10

Excellent

28 Oct 2025

Riz

The room and bathroom area was clean. Loved the rooftop view and the one sheet provided to give nearby food and store options. The continental breakfast provided was okay, not many food options though.

Self

10/10

Exceptional

25 Oct 2025

Alison

Walls are paper-thin and I could hear conversations in the rooms next to me.

Self

6/10

Pleasant

13 Oct 2025

Wensheng

The bedding smells like uncleaned. The power port area has heavy dusts. The shower door won’t close.

10/10

Exceptional

13 Oct 2025

Elizabeth

Basic, but clean and well located. Good value; nice to have continental breakfast included. Very pleasant helpful staff. Our room overlooking the street was quiet.

Leisure Family

10/10

Exceptional

13 Oct 2025

James

Great room for the price in NYC. Balcony faced inwards so not much view, but the views from the rooftop lounge were very nice! Breakfast was croissants, muffins, apples, and coffee/tea. Immediate neighborhood felt safe. Many larger chain hotels in the city would have this room for $1000+.

Leisure Self

10/10

Exceptional

09 Oct 2025

Abigail

Wish there were better breakfast options. Cute little hotel. Balcony was great!

Business Partner

2/10

Poor

08 Oct 2025

Dave

What a disappointment! Hotel is in a great area, but that’s about it. Several significant issues including dirty rooms, no hot water, dead remote batteries, no working phones in the room and towels with holes. The front desk was not helpful and the manager was never available. We tried to address these issues and received no help. Stay far away from this one.

Friends_and_family Friends

8/10

Excellent

06 Oct 2025

David

Last minute booking, staff great to work with. Needed a place to stay while family was in hospital nearby. Price was right, room was clean, continental breakfast a bonus. Thank you!

Self

8/10

Excellent

06 Oct 2025

Shadlee

Manni and the whole staff were friendly and warm which was perfect for me since I was alone - I needed a little connection - the hotel was great the only thing was for my back the bed was not the best. I had a great stay and experience and am very grateful to all who work there!

Self

10/10

Exceptional

01 Oct 2025

Jane

Reasonable size bathroom for a New York City Hotel room. Room is surprisingly quiet even though it faces Lexington Ave. Helpful staff

Leisure Self

8/10

Excellent

29 Sep 2025

Brooke

Clean tiny room. Ton of construction in the middle of the night across the street

10/10

Exceptional

29 Sep 2025

T Miguel

As always, I had a great stay!!

Leisure Self

6/10

Pleasant

29 Sep 2025

Kirsten

The pictures on the website most certainly does this hotel justice because the property itself did not compare. The balcony was very unkept and no scenery at all. There were alot of feathers and bird waste as well so didnt really even want to sit outside. Our ned sheets had stains on them. And found hair in our restroom sink upon arrival. Besides that the room itself was spacious and nice. Staff was pleasant. Rooftop was also misleading. Would i stay here again, probably not. But wasnt all bad. Just not to my standards for a city hotel. Found other properties with balconies for around the same price i probably would of went with had it not been for the pictures at this property.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Courtney

The staff was very friendly. There is a security deposit when you check in that gets refunded when you check out. Breakfast is assorted pastries, cereal, and fruit. It was affordable and I would stay here again.

8/10

Excellent

26 Sep 2025

Stephen

Good value

Good sized room for NYC, great location on Lexington Avenue

Self

8/10

Excellent

22 Sep 2025

Devi

Great location. Decent room size.

Partner

10/10

Exceptional

21 Sep 2025

Brenna

Staff was attentive and the room was very clean! Great location as well

Business

10/10

Exceptional

20 Sep 2025

Kayla

Very nice place

10/10

Exceptional

20 Sep 2025

Paul

Nice rooftop with view of Empire State Building.

Leisure Family_with_children

8/10

Excellent

20 Sep 2025

Jenese

Nice NYC hotel on Lexington

Good NY sized room. There were 3 adults in the junior suite that had 2 queen size beds. There was enough closet space for all of us.

Friends_and_family Family

8/10

Excellent

18 Sep 2025

Laura

The staff was great, would be nice to have a mini fridge and microwave as when you come from out of town you have leftovers that would be nice to store in a fridge.

Leisure Family

6/10

Pleasant

17 Sep 2025

Angela

Near restaurants on Park Ave. South

Business

10/10

Exceptional

17 Sep 2025

Greg

Good location. Friendly staff.

Business

10/10

Exceptional

15 Sep 2025

Zein Samir

Clean room, quiet hotel, staff is very friendly and its nearby the places i wanted to visit

Leisure Self

10/10

Exceptional

12 Sep 2025

Daneen

It was very nice and small rooms but very clean, it would be nice to have a plug on both sides to charge your phone. The staff were very nice and the neighborhood was fine. It just looked a little worn down.

Leisure Friends

10/10

Exceptional

11 Sep 2025

Brian

I love this place. Great staff and a laid back atmosphere. Rooms are comfortable and pleasant.

Leisure Self

6/10

Pleasant

11 Sep 2025

Haoyi

Pretty good and cheap stay overall. Mine mattress has lots of hairs on it, possibly needs more attention on cleanliness.

6/10

Pleasant

09 Sep 2025

Thomas

Mid place drab with an outsized resort fee

The hotel is older and a bit bland, basic rooms laid out a bit oddly. Would have appreciated a shelf or two in the bathroom or a few extras - everything a bit monochrome. Front desk couldn’t explain what the high “resort fee” supposedly covered. Few amenities besides the continental breakfast and two bottles of water.

Business

8/10

Excellent

08 Sep 2025

John

Spartan, but clean. Pretty pricey, but it’s NYC. Convenient location for me. Staff very helpful.

10/10

Exceptional

07 Sep 2025

Joan

Great place to stay

2/10

Poor

07 Sep 2025

Verified traveler

Never stay there. Rooms are terrible. I could not get comfortable. No redeeming qualities.

Business

10/10

Exceptional

04 Sep 2025

Gary

Small but pleasant, helpful staff. Clean. No frills, but adequate in every other way.

Leisure Self

2/10

Poor

01 Sep 2025

Verified traveler

HORRIBLE -- The opposite of a room with a view.

The upstairs rooms in this hotel might be fine, but my experience was atrocious! When I arrived I was told my room was not accessible through the regular elevators, I was on the \"garden level\" which meant I took a special elevator to B (for BASEMENT). When I got down there it was indeed a basement, with small rabbit-warren of hallways . . .all completely covered in plastic ferns (I guess to make it seem like a garden -- see photo!) The room was truly a basement room, covered in ridiculously annoying wallpaper, with a window onto an air shaft underground. The room was fit for a rat not a human. I used the room just long enough to find another room in a hotel a few blocks away and left. I found the entire experience truly terrifying.

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Jennifer

Convenient location, great staff, surprisingly well sized room/bath for the location and price.

Leisure Family

8/10

Excellent

31 Aug 2025

Gonzalo

It has almost everything you need, clean and good beds. The room did not have fridge

Leisure Partner

8/10

Excellent

27 Aug 2025

Katia

Rooms are on the small side but very modern and clean. Nice area, very conveniently located

Business_and_leisure Family

6/10

Pleasant

26 Aug 2025

FAZILET

Great location

Leisure Family

10/10

Exceptional

25 Aug 2025

Bertin

We're here for just one night but the hotel entrance is unassuming, elegant and clean. Check in staff is very cordial and helpful and the room is exactly what we needed for the night - just right for 2. A super comfortable place to sleep (nice firm bed!), AC was going strong (it was a hot day!) and bathroom was perfect. AND for NYC, a very reasonable price and near many restaurants on 3rd Ave. Will definitely come back

Leisure Partner

8/10

Excellent

24 Aug 2025

Elizabeth

It's a solid hotel with a bigger than most NYC bathrooms. Our \"upgraded\" room that we paid an extra $20/night faced a brick wall. But it was quiet! Bed was comfortable. Staff was friendly.

Leisure Partner