Chelsea Savoy Hotel

United States , New York Area - NY
New York , 204 W 23Rd Street
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100 reviews shown

10/10

Exceptional

30 Apr 2026

Tracy

Loved this place, reasonably priced in great position and friendly staff

Family

8/10

Excellent

30 Apr 2026

Kevin

The hotel has good size rooms and the bathroom and shower are larger than expected. The bed is pretty comfortable but still basic. The overall stay was great except for the noise outside my window from a construction job which was still going strong at 1 AM. The hotel can’t control that but it’s something to be aware of. The location is great. Subway station right at the end of the block and easy to walk if you prefer to many sites. Front desk folks were helpful and the price was reasonable especially with NY standards.

Self

8/10

Excellent

28 Apr 2026

Christopher

Budget hotel in an excellent location. Clean room, good service.

Family_with_children

2/10

Poor

27 Apr 2026

Sagit

The room was dirty, and the towels had yellow stains.

Family_with_children

10/10

Exceptional

26 Apr 2026

Suzanne

Well-situated, quaint hotel in central Manhattan. The double room (with double beds), although dated, was vey clean and well-equipped with a fridge. The wonderful staff couldn’t do enough for you, helpful to the utmost. Generous servings of muffins and bagels for breakfast and relaxed atmosphere. Would definitely return.

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Sara

We did a over night girls trips. Beds were firm but super comfortable. We asked for extra pillows and towels since there were three of us and they were accommodating. Front desk workers were friendly and super nice. For the price I’ll 100% be staying again. Also breakfast had HUGE bagels and muffins.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2026

James

Good location. Spacious room. Could use a little update but all in all a very enjoyable stay!!!

10/10

Exceptional

24 Apr 2026

Ryan

Great location . Friendly and very hospitable staff. Surely will come back here and will recommend to others.

8/10

Excellent

23 Apr 2026

Raymond

The room was clean, the linen fresh and the staff was polite and professional. Their idea of a continental breakfast consisted of a muffin, or bagel, and horrendous coffee. No juice of any kind. I looked to the vending machine and it was out of order. A pleasant stay, though, considering the fee charged.

Self

10/10

Exceptional

20 Apr 2026

allison

The hotel staff was friendly . Room wasn’t updated but it was spacious , clean , had a tv and mini fridge . They serve bagels , muffins , and hot drinks in the morning which is a bonus . The muffins are HUGE! I have no complaints and would definitely book with them again .

Family_with_children

6/10

Pleasant

20 Apr 2026

seiyefa

yes

8/10

Excellent

19 Apr 2026

Sujata

I wish they would provide a coffeemaker in the room . Breakfast starts at 8 am and if you have to leave earlier than that it is a major inconvenience to not provide such a small amenity in the room

10/10

Exceptional

19 Apr 2026

Libette

Excellent hotel. Highly recommend

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

German

Friendly and helpful staff

Family

8/10

Excellent

17 Apr 2026

Elaine

This is a solid budget option for an NYC trip. The rooms are large, and the fresh bagels and muffins each morning are convenient on the go. The location is ideal for access to everything you could want to do or see in Manhattan. Now for the cons: hard mattresses, dated decor and furnishings, loose electrical sockets, and mediocre coffee at breakfast only (no in-room coffee makers). That said, I’d stay again!

Family_with_children

10/10

Exceptional

16 Apr 2026

Olivia

Clean room, friendly staff.

Self

8/10

Excellent

16 Apr 2026

Jihad

It was a nice one night stay over all, however if I was with my family I would choose a much nicer hotel

Self

10/10

Exceptional

15 Apr 2026

Julie

Great budget location between financial district and Times Square. Easy subway access. Simple bagel and coffee breakfast. Street side rooms hear outside happenings. Staff was helpful and friendly. We would stay again.

Family

8/10

Excellent

14 Apr 2026

Maria

Hotel close to subway. Breakfast was large muffins and bagels with coffee. Room was clean.

Self

10/10

Exceptional

14 Apr 2026

Thelma

Clean room, friendly staff and excellent area to subway and transportation

Family_with_children

10/10

Exceptional

14 Apr 2026

John Paul

Clean, comfortable and convenient.

Self

8/10

Excellent

13 Apr 2026

Elmer

It was a good hotel well located where we wanted to be. The bed was not really comfy but it was good overall.

Family_with_children

10/10

Exceptional

13 Apr 2026

Merrill

Stayed here for two nights midweek. The room was clean and comfortable. Breakfast was bagels and muffins--nothing too fancy but filling. The staff is very accommodating. They allowed us to store our luggage at the hotel before we checked in and after we checked out. The location of the hotel is great--very convenient to the subway and lots of local places to grab a bite to eat.

Partner

8/10

Excellent

12 Apr 2026

Daniel

It was a good cheap hotel

10/10

Exceptional

11 Apr 2026

Amy

Perfect location and hospitality for our NYC visit. I highly recommend the Chelsea Savoy. They had everything we needed and more. Incredibly convenient.

Family

6/10

Pleasant

11 Apr 2026

Alisha

The staff were very kind but the rest of the experience was very underwhelming. The beds were horribly hard, the bedding was ancient, there were long dark hairs in the bathroom tub.

Family_with_children

10/10

Exceptional

10 Apr 2026

Catherine

The room was very cleaned and comfortable. I really appreciate how friendly and polite the staff were and how easy our check in was. Breakfast was a little simple (a bagel and coffee) but I usually don’t have a big breakfast so it was just fine for me. The hotel was in a great location and walking distance to good restaurants, transportation and attractions.

10/10

Exceptional

09 Apr 2026

Sara

This is my favorite place to stay in manhattan

8/10

Excellent

08 Apr 2026

Gordon

This hotel is in a great location. I was here in late January so prices were good. Had a slight view of the Empire State Building. If you like to get your steps in you can walk to things like Times Square, Empire State Building, Flatiron building, Radio City Music Hall, and more. Of course the Subway is amazing and always close by.
The room is small - I was thankful to be solo on this trip - but fine. Continental breakfast is a muffin/bagel and juice.
It's certainly budget, but didn't have any issues to report.
I'd actually stay here again without any reservation.

Self

6/10

Pleasant

07 Apr 2026

Lisa M

Very old furnishings, no coffee pot in room and lobby coffee not available until 8am.

Family

10/10

Exceptional

05 Apr 2026

Laura

The hotel was very clean and the staff was absolutely wonderful. The vending machine downstairs was not working, so there was no place to get bottled water, a soda or really anything to drink unless you bought it off property. The decor is definitely dated, but it was perfect for our weekend Stay in New York City.

Friends

10/10

Exceptional

05 Apr 2026

Katy Fernanda Escobar

👍

Friends

8/10

Excellent

05 Apr 2026

Kinzo

Staff was great. Hotel was a little dated, but was clean. Could use a toaster for the morning bagels. All-in-all a great value.

10/10

Exceptional

04 Apr 2026

Monet

Size of the room was fantastic. Plenty of space. Breakfast was just bagels and muffins and coffee, but they were rather large. Perfect size to fill you up. There was a fridge in the room, so you can also get stuff from the market just across the street!

Friends

8/10

Excellent

04 Apr 2026

Demófilo

Great location. Goog attitude of the staff, breakfast very very limites
But ok overall for the price

Family_with_children

8/10

Excellent

04 Apr 2026

Andrea

Staff was incredibly helpful. Great breakfast and food area to hang out in. Great location near subway and in a safe fashionable area.
Property is well cared for but on the older side- needs an update to bedding, beds and carpet. Priced well for location.

Family_with_children

10/10

Exceptional

03 Apr 2026

Ricardo

Perfect location!

Self

10/10

Exceptional

03 Apr 2026

Karen

This was a comfortable stay on a relatively quiet street. We appreciated the fresh coffee, bakery bagels and muffins every morning in a spacious sitting area. Subway line 1 right across the street takes you to shows, and West Village and East Village are both an easy walk from here. The room was clean and spacious and the service was friendly. Not too fancy but just right!

Family_with_children

10/10

Exceptional

01 Apr 2026

Marc

Great place

6/10

Pleasant

31 Mar 2026

shelly

The place is an average stay like a motel 6. Like when you visit Vegas, it’s a good place to sleep but you don’t spend much time there so not having a ton of amenities isn’t a big deal. It feels like you are paying for more but you have to remember that this place is in Chelsea, central to everything, that is what you are paying for. There are multiple subway entrances on the corner right outside the hotel.

The owners could and should do a few minor upgrades to make your stay more pleasant. Replace the 19070’s windows with ones that are more energy efficient and sound proof. Patrons, if light sleepers, should bring ear plugs. If you stay in a street facing room you will be bombarded with sirens, screaming, and loud music from the street vendor all night long. Another review commented about the electrical plugs. And I wholeheartedly agreed. It’s a cheap and simple upgrade. It is a vital necessity in the technology age, especially for travels, to be able to charge devices in a reliable manner. The only plug in our room that functioned was the power strip someone installed behind the desk. No USB/C/iPone ports anywhere.

Breakfast is muffins and bagels, only, and they are both very good. There is no toaster to toast the bagel but I think that is more of a function of eating them NYC style than a lack of customer service on the part of the hotel staff. However, a toaster costs very little and could potentially make so many happy. The coffee is very, very bad.

Friends_and_family Family

8/10

Excellent

29 Mar 2026

David

A rather basic, no-frills hotel but very convenient to everything including multiple subway lines in all directions, and surrounded by lots of restaurants, bars, shopping, etc. I would stay here again, as I’m usually highly on the go when I’m in nyc.

Self

4/10

Poor

29 Mar 2026

Peter

Not sure why the hotel gets good ratings other than location. Clogged tub. Worn out hotel. Good location.

Business

8/10

Excellent

29 Mar 2026

David

Consistent service, clean room. Noisy by street.

10/10

Exceptional

29 Mar 2026

Christine

We really enjoyed our stay here. The hotel is a little outdated for sure but the friendly staff more than makes up for it. From the front desk staff, the bellman and cleaning staff. Everyone we encountered was very pleasant and welcoming. The luggage storage before and after checking in was very convenient. The hotel is in a great location, near a cute liquor store, market and a Whole Foods which was great for saving some money as well. We will definitely stay here again.

Family_with_children

10/10

Exceptional

28 Mar 2026

Rapti

Great location and size of room. Free breakfast is good too

10/10

Exceptional

28 Mar 2026

Stacy

Friendly staff, very clean room and common areas and overall a great spot for our small family.

10/10

Exceptional

26 Mar 2026

PETER

Cozy room, excellent mattress and pillows, great fresh bagel and muffins for breakfast.

Self

10/10

Exceptional

26 Mar 2026

Celina

Room was clean. I agree with others that rooms are dated but u don’t care about that as much as clean. Rooms were impeccable clean, close to much of what you want to do in New York. Close to subways. Staff was ok but didn’t really have to interact with them too much other than check in and check out.

Partner

10/10

Exceptional

24 Mar 2026

Michelle

The property is very clean and in a great residential neighborhood. The rooms are pretty bare bones but who wants to hang out in the room when you're in New York City?? The bed was comfortable, the room and bathroom were very clean, and you couldn't beat the location. The staff was fantastic and very nice. Subway station is right on the same block. Would definitely stay there again!

Partner

8/10

Excellent

23 Mar 2026

Candice

The hotel is in a great location and has a lot of charm and character. There is a free breakfast but we only had the coffee which was terrible. The food did look fresh and delicious though. The beds in the room we had are old and could use some updating but the room was clean and was fine because we didn't spend a ton of time in it. The staff at this hotel are friendly and helpful which made some of the not so great parts tolerable. If you plan to spend little time in your room this is a solid option.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Thomas

Everything was great

10/10

Exceptional

22 Mar 2026

Jennifer

Staff is great. Rooms are clean although outdated. Hotel is on a busy corner so you hear the traffic noises. All in all, a great price for the location and we would stay here again.

Partner

8/10

Excellent

22 Mar 2026

Marianna

Room was clean and the staff were all very nice. Good location next to some very yummy hole-in-the-wall places for good food at a great price

Family

6/10

Pleasant

22 Mar 2026

Ellen

Very dated hotel with super hard mattresses. The windows are very thin and you hear all the traffic noise from 7th avenue all night long. At one point I actually checked to ensure the window was closed because the traffic noise was so loud and it was 2am. The water pipes are very dated and make a ton of noise when you or the neighboring room are using the toilet or shower. Our sink handles leaked when you turned on the faucet so there was always water pooling. No security to get on and off the hotel elevator at any time. so anyone can push the. Button anytime of day and get off elevator whether it’s their floor or not! I picked due to location but probably won’t be staying here in the future.

Family

6/10

Pleasant

20 Mar 2026

Christopher

The hotel is fine but a bit dated. We were put in a 2nd floor room with a window on 7th Ave. The curtain was ordimental and the roller blinds didn't close all the way. The street noise was pretty loud, especially on Friday night.

Family

8/10

Excellent

20 Mar 2026

Panagiotis

A great option for those just looking for a place to sleep/shower and explore the city from a central location. While it is dated (decor, scratched furnishing), it is very clean and the staff is friendly and accommodating. 2 examples; even though is was just after 10 and breakfast was over, the attendant made a fresh pot of coffee; the front desk allowed me to store my bags all day after check out. The breakfast was fine-good muffins, bagels and coffee. That alone saves you $15 in NYC.

Self

4/10

Poor

20 Mar 2026

Adam

It's a very basic accommodation that is more expensive than it should be. The electrical outlet next to the bed was so worn out the plug wouldn't even stay in it! Super easy for them to fix that and it should not be in such poor shape!

Partner

10/10

Exceptional

20 Mar 2026

Romulo

Thanks

Friends

8/10

Excellent

18 Mar 2026

Michael

Clean room

10/10

Exceptional

17 Mar 2026

Mark

Clean room

Friends

8/10

Excellent

17 Mar 2026

Tim or Jani

Air was a little fussy to work with. Gentleman downstairs at desk was a lot less helpful than others

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Stuart

This is a boutique hotel that is a little bit on the tired side, but is decently maintained, is quiet & clean, is in a great location and has an excellent attentive staff. I’ve stayed in a lot of budget hotels in Manhattan and this one is my favorite. Plus you get free excellent bagels every morning.

Partner

4/10

Poor

15 Mar 2026

Greg

The bed in this room was awful with poor quality sheets. It felt worse than a pullout. The room was completely bare with no pictures. The room was extremely loud from the street noise which made it very difficult to sleep.

We cut our stay short and although the night before we were told that we could cancel the next night. BUT, when we went to check out, they told us that we had to take it up with Expedia. It was necessary to have an Expedia representative intervene in order to get our room refunded.

8/10

Excellent

14 Mar 2026

Linda

Mattress was very soft, but room was decent size for 3 people

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

Suzanne

Only there for one night, but the room was clean, the staff was very friendly, and the elevator was quick. Very close to everything we needed. Our only complaint was that breakfast didn't start until 8am on Sunday morning and we had to catch a train.

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Christopher

A good budget hotel. Excellent location, clean, with friendly staff.

Friends_and_family Family

6/10

Pleasant

11 Mar 2026

Christopher

The hotel was good but it was very noisy from street noise. The rooms would also very much benefit from black out curtains. Good location and friendly staff.

6/10

Pleasant

11 Mar 2026

Jose A Ortiz

Clean and good place to sleep

Family

6/10

Pleasant

10 Mar 2026

Cecile

Have been to this hotel

8/10

Excellent

09 Mar 2026

Beth

Very clean room. Excellent Staff. Shade wouldn’t stay drawn.

6/10

Pleasant

08 Mar 2026

Vivek

Just ok. Dated. Not very nice. Pretty lame breakfast (pastry or a bagel) and coffee bar. Fine. Helpful location in my friends neighborhood.

10/10

Exceptional

07 Mar 2026

Vivian

Very centrally located!

Partner

10/10

Exceptional

05 Mar 2026

Kimberly Vega

The hotel has many stores nearby. The location is great. The bagels at breakfast were delicious, and the staff was friendly.

Family

8/10

Excellent

05 Mar 2026

Stephanie

Rooms were dated. But check in easy and breakfast nice

Friends

6/10

Pleasant

03 Mar 2026

marlayna

Staff was great. Location is perfect , a lot of things are walking distance. Good places to eat within the area. Felt safe walking early morning and late night here , they lock the doors and require you to scan in with your room key.
The room was not the cleanest, there was black stuff inside the sink knobs in the restroom. Shower head had black on it along with the shower faucet.
The breakfast was a bit misleading , it’s just muffins and bagels but no toaster for the bagels.

Friends

10/10

Exceptional

01 Mar 2026

Sue Ann

Spotless! Super accommodating staff. Great location.

Self

8/10

Excellent

01 Mar 2026

Eleanore

Lovely staff, good breakfast, location convenient to everything, decent size room for NYC. Everything was a bit worn and there was traffic noise but room was spotless.

10/10

Exceptional

27 Feb 2026

William

From the moment we arrived at the Chelsea Savoy, the front desk staff were incredibly kind and helpful. Check-in was smooth, and when we got to our room, it was spotless and very well maintained.

We went downstairs to enjoy some hot tea and hot chocolate, and a staff member kindly helped me with the hot water machine when I wasn’t sure how it worked. Small gestures like that really stood out. Throughout our entire stay, the staff were consistently friendly, welcoming, and accommodating. They made it easy to approach them whenever we needed anything, and it was always pleasant seeing them at the door.

At the end of our stay, they were very understanding about extending our time and allowed us to store our luggage for the day. This was especially helpful since one of us was traveling for work. When we returned later, one of the staff members immediately remembered us and knew we were there to claim our luggage — such thoughtful attention to detail.

The housekeeping staff was wonderful as well. They provided extra towels without hesitation and promptly replaced our sheets when needed.

Overall, our stay was memorable because of the exceptional people who work there. Not a single person missed the mark. We would absolutely stay again and highly recommend this hotel based on the outstanding service alone.

Family

10/10

Exceptional

27 Feb 2026

Jeronimo Javier Vega

Clean rooms . Perfect stay

Partner

10/10

Exceptional

25 Feb 2026

Christian

All good!

Self

10/10

Exceptional

24 Feb 2026

Richard

Very nice hotel in great location close to Penn Station but in the less crowded Chelsea neighborhood. Room was relatively large (for Manhattan) and clean. Staff all very responsive and friendly. Fresh bagels & muffins for breakfast included. Highly recommended for great value place to stay.

Partner

6/10

Pleasant

23 Feb 2026

Melissa

Coffee maker in room

Family

6/10

Pleasant

23 Feb 2026

Jud

Room was minimal, could

6/10

Pleasant

23 Feb 2026

Jose

yes

Partner

8/10

Excellent

22 Feb 2026

Silveria

Room was spacious and clean. Staff were friendly and trains were literally on the corner. Location was great and would def stay again :)

Friends

8/10

Excellent

20 Feb 2026

gregory

no complaints

Partner

10/10

Exceptional

20 Feb 2026

Maria

Very clean, staff incredibly polite and helpful. Well located in Manhattan to easily walk to SoHo or Central Park.

6/10

Pleasant

19 Feb 2026

rubina

Room was clean and spacious. Fridge didn’t work and the shower was rusty. The water temperature was so hard to adjust. The water got either super cold or super hot.

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

carissa

Perfect location with the most amazing staff! An older building and rooms that are kept clean.

Family_with_children

10/10

Exceptional

18 Feb 2026

Inger

They win the award for the friendliest staff! We arrived early, and they went out of their way to quickly find us a room. Their breakfast is simple — bagels, muffins, and coffee — but the bagels are authentic NY bagels and the huge muffins come from a local bakery. Wayyy better than the continental breakfasts at other hotels.

The hotel is a little older but very clean. This was our 3rd time staying there. We could choose a newer hotel but the location is so great. It’s super close to the subways, there’s a Target a block away, and Trader Joe’s is just around the block.

Partner

8/10

Excellent

18 Feb 2026

Natalie

Clean room, comfortable stay

Family_with_children

8/10

Excellent

17 Feb 2026

Salvatore

Everything was fine.. except the breakfast that was served after 8am... 7 am would be a better time to start even during the weekend

Friends_and_family Friends

8/10

Excellent

16 Feb 2026

John

Overall, this place did the trick. The customer service a the front desk was excellent and the rate I paid was more than reasonable. This place is a bit dated and the rooms are bare bones but our room was mostly clean. There was a little bit of hair in the sink and tub, the toilet seat was loose, and the tub had a slow drain but it wasn’t the end of the world. The bagels and coffee in the morning were lights out! I probably won’t stay here again but I got my money’s worth. If you are just looking for a place in Chelsea to hang your hat, this place is fine.

Leisure Family

10/10

Exceptional

16 Feb 2026

Chrystal

This is our 3rd time staying at Chelsea Savoy and the place is just as we remembered. Our room was so clean and cozy with a beautiful view! The staff was kind as always with checking in our bags and replacing a light bulb that went out. I cannot recommend them enough :)

Leisure Family

10/10

Exceptional

16 Feb 2026

irene

Large room ( i had the deluxe with 2 double bed), clean, free breakfast, great location!

6/10

Pleasant

16 Feb 2026

Diane

Staff was great, but the room needed a complete renovation. Furniture is old & worn, beds are like sleeping on a board. Curtains are old & smell like smoke even though it was a “non-smoking” room. Elevators didn’t always work. Otherwise, the location was great.

Friends_and_family Friends

8/10

Excellent

16 Feb 2026

Lawanda

The room was basic and the complimentary breakfast was underwhelming, but the location is what elevated the experience for me. It is directly across the street from the subway and near other attractions and shopping.

Leisure Partner

10/10

Exceptional

14 Feb 2026

Hector

Excellent Customer Service,they even let us check in a bit earlier, room was very spacious and most important of all very clean.

Leisure Family

10/10

Exceptional

12 Feb 2026

Sally

Good value