Chelsea Savoy Hotel

United States , New York Area - NY
New York , 204 W 23Rd Street
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100 reviews shown

4/10

Poor

21 Jun 2026

Caren

Uncomfortable bed. 1 channel on TV. Unwelcoming bath facilities. Kind staff.

10/10

Exceptional

21 Jun 2026

CATTHERNE

Minimal but high end muffins and bagels, coffee… Very pleasant woman serving the choices.

8/10

Excellent

20 Jun 2026

Laurie

The staff was very helpful. Luggage storage was very convenient. Location was good. Room was fine. Complimentary continental breakfast had fresh baked muffins and bagels - delicious.

Partner

10/10

Exceptional

19 Jun 2026

Courtney

The employees were extremely nice and accommodating! We arrived several hours before check in and they had a room ready for us! They held our bags until our train left late at night and all the employees were very nice!!!

Family

10/10

Exceptional

17 Jun 2026

Marjan

Nice all together

Family_with_children

10/10

Exceptional

16 Jun 2026

Joshua

A great location. Spacious room. Helpful staff. Only complaint was a low and saggy bed and low water pressure in the shower.

10/10

Exceptional

15 Jun 2026

Noreen

Great short stay at the Savoy, which was truly located to visit my son. Staff was super helpful.

Friends

10/10

Exceptional

15 Jun 2026

James

Friendly staff

Partner

10/10

Exceptional

14 Jun 2026

Aaron

Great location for subway. Best price in area. Overall good. AC was noisy but very good.

8/10

Excellent

14 Jun 2026

Valerie

Huge muffins
Hard bed
Very clean
Great staff

Partner

10/10

Exceptional

12 Jun 2026

Yael

Loved it, great location.

Partner

10/10

Exceptional

11 Jun 2026

sandra

Nice staff-very clean property. Only problem was air conditioning was noisy

Friends

10/10

Exceptional

11 Jun 2026

WARREN

Perfect stay

Partner

10/10

Exceptional

10 Jun 2026

Matthew

Room was clean and comfortable. The staff was excellent and met every need we had. Love this little place and it’s super affordable to see NYC for a small family!

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Sarah

Great location with easy Subway access all around. The room was clean, quiet, and the AC was cold. The beds and pillows were a bit hard but we were to tired to care! This is a great property and a deal $.

8/10

Excellent

10 Jun 2026

Denise

Very old. Tub leaked. Breakfast was terrible

Family_with_children

10/10

Exceptional

09 Jun 2026

Chris

This is a great hotel in convenient location with 2 subway stations within a block.

Staff are great and breakfast has great bagels and muffins.

Rooms are a good size too.

Would recommend

Partner

10/10

Exceptional

08 Jun 2026

Amar

Located in a prime location, everything is close by.

Family

8/10

Excellent

08 Jun 2026

grethel m

It's a good hotel for a short stay, the staff is helpful, only one person in the front desk seems to have bad attitude. Room was very clean, and for NY was quite spacious, mattress and pillow are not very comfortable. It's a good area close to nice attractions. all in all, good choice for a tight budget and a short stay.

Partner

10/10

Exceptional

08 Jun 2026

Stephanie

This was a great no frills hotel to stay, bed was comfortable, room was clean and location was easily accessible to most parts of the city

Partner

10/10

Exceptional

07 Jun 2026

Andrea

Staff was helpful. Breakfast was really nice.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Stephen

2nd time staying here. Friendly staff and decent rooms. Location works great for us. Just a short run down the street to Time Square, Madison Square Garden and Central Park.

Partner

8/10

Excellent

06 Jun 2026

LISA

The Chelsea Savoy was clean and the staff was helpful and pleasant. The rooms are very basic but comfortable and roomy enough. The beds had one pillow for each person and I thought the mattress was a little bit on the firm side. It wasn't terrible. The breakfast was muffins and bagels. They were of decent quality. No toaster but they had a microwave.

Partner

10/10

Exceptional

06 Jun 2026

ITALO

Bueno el desayuno

Family

10/10

Exceptional

05 Jun 2026

Crystal

For what the Chelsea Savoy Hotel is it great! It is a good price (considering it is NYC), the staff were nice and helpful, the rooms a good size and clean, the AC (once turned on) cold, the ice machine worked, and the continental breakfast of bagels and muffins is a plus as a way to save money, They will hold your bags before check in and will hold them after check out without a fee (other places I stayed required a fee to hold them after). The location is convenient with a subway station across the street, a Target and Duane Reade and other little stores all within the block for any needs. I will highly consider staying there again on my future trips to the city.

Self

6/10

Pleasant

05 Jun 2026

Shauna

Hotel is in a great location. We were able to score street parking right out front. The staff was pretty friendly. But the rooms were outdated. The beds were very uncomfortable 😕

Family

10/10

Exceptional

05 Jun 2026

Robert

Good place

10/10

Exceptional

04 Jun 2026

Donna

Everyone was so nice. The cleaning staff and front desk were really friendly!

Family

10/10

Exceptional

04 Jun 2026

Scott

The hotel is conveniently located between two subway lines, but much cheaper than hotels further north. The stay includes breakfast of a pastry and coffee. The staff are friendly and welcoming. The rooms are spacious and clean. My only suggestion would be to replace the individual soap and shampoo with more ecological larger bottles that don't need to be changed between guests.

Partner

10/10

Exceptional

04 Jun 2026

MAYA

Convenient location by subway, You feel like home. Friendly and helpful staff, Breakfast is very NY style, baked fresh every morning (never frozen) bagels. If you need anything extra - just ask, and you would get it.

Family

10/10

Exceptional

04 Jun 2026

carrie

Fresh bagels for breakfast
Older hotel but good location
Front desk staff helpful

Family

10/10

Exceptional

02 Jun 2026

Jessica

Clean rooms, cute entry, secured entry

Family

10/10

Exceptional

01 Jun 2026

Silas

This hotel was a pleasant surprise. A jewel for a budgeted trip, I am so glad I bumped into it when looking for a hotel for our family stay in NYC.
Talk about simplicity. This hotel is not super fancy or have the bells and whistles of others, but they practice a fair price, have comfortable rooms, a surprisingly 4-items delicious breakfast. On top of it, location is unbeatable, super central, easy to navigate everywhere from its location.
It is uncomplicated as it can be. You get your keys, you go to your room, have a good night of sleep, come back in the morning for delicious bagels or muffins if you fancy it a bit more sweet.
The room was spacious enough for our family of five, they considered every request on my reservation and were super quick to provide an extra bed when we arrived.
My respect for all the staff that were impeccable on every iteration I had with them.
I recommend requesting a room facing the back of the hotel if you have light sleep, because of the traffic.

Family_with_children

10/10

Exceptional

01 Jun 2026

Rachel

Great location right next to the A line subway. The room was clean and the staff was helpful.

Family

8/10

Excellent

01 Jun 2026

Billy Mayfield

Clean and economical. Nice employees. Please have cream instead o whole milk with breakfast. The quantity o milk makes the cofee cold. Also, curtains are bolted to the wall.. They won't close so there is too much light.

Self

8/10

Excellent

01 Jun 2026

Dianah

Location was short distance to Subway station. Continental breakfast is just muffins, bagels and coffee. Soda machine was out of order the whole time we were there. There are several convenience stores near to purchase other snacks and food.

Friends

8/10

Excellent

31 May 2026

Priyadarshini

Breakfast was very very basic and inedible. A dry bagel and a sugary cupcake is all you get

Family

8/10

Excellent

31 May 2026

Katherine

Great location, breakfast could have been much more varied

Family_with_children

6/10

Pleasant

31 May 2026

Jill Helene

Breakfast did not open until 8am. Beds were not comfortable.

Family

10/10

Exceptional

28 May 2026

Highnoosh

The staff was realy friendly

Family_with_children

10/10

Exceptional

28 May 2026

Andrew

Front desk and staff were very friendly and helpful. Great location for the price!

Self

10/10

Exceptional

27 May 2026

Adriana

The hotel is great for travelers, the location is excellent to get around the city, it has the subway station right there .. Chelsea is a great area to walk, there’s a super market close to get snacks and meals ready to take and also Whole Foods walking distance. 20 min walk to Vessel…. We really enjoyed the stay (:
The room is spacious and clean. The staff is very nice. It’s the ideal bed and breakfast hotel in Manhattan.

Family

6/10

Pleasant

25 May 2026

Julie

The hotel was clean but it reminded me exactly of a DAYS INN from the 80’s or 90’s. The mattresses obviously haven’t been replaced in a long time. Also, both elevators were broken while I was there but there was no email or text notification from the hotel. I waited for an elevator with my suitcase for at least 10-15 minutes before another guest informed me. Hotel was also SUPER noisy in the morning around 7 or 8. Guess housekeeping doesn’t mind if they wake guests.

Self

8/10

Excellent

25 May 2026

Daniel

All was good. One elevator was broken and on the morning we checked out, the other broke down.

6/10

Pleasant

25 May 2026

ann

Clean, inexpensive, good location.

Friends_and_family Family

10/10

Exceptional

25 May 2026

SONIA

Love the location!

10/10

Exceptional

24 May 2026

Kesavan

Good

Family_with_children

10/10

Exceptional

24 May 2026

Ben

Clean room. Great price with free breakfast. Good location and friendly staff. My go to hotel for NYC trips.

Self

8/10

Excellent

24 May 2026

Nakul

Family

10/10

Exceptional

24 May 2026

Lynne

Clean room, nice staff, welgomina atrium and breakfast nook. Comfortable size room and comfy bedding

Friends_and_family Family

10/10

Exceptional

23 May 2026

Richard

Really enjoyed our stay

Close to 3 main subways

Close to the high line

Short walk to the Hudson

Clean, helpful staff and the breakfast was excellent.

Family_with_children

8/10

Excellent

23 May 2026

John

Good location, but a lot of street noise. Ran the AC unit and fan all night to drown out the noise.

Family

8/10

Excellent

23 May 2026

Scott

This hotel was very clean and conveniently located in Chelsea. However, the bed was extremely hard and uncomfortable. See we’re told by another guest in the morning to ask for a foam pad. We did, and the second night was much better. If the hotel knows their beds are so uncomfortable that they keep a supply of foam pads available, they should buy new mattresses!

Partner

6/10

Pleasant

23 May 2026

Ayush

I had a mixed experience at this hotel. The rooms were decent and fairly clean, but it became quite noisy late at night due to guests in the adjacent room. I have stayed at similarly priced hotels around the Manhattan area that were noticeably quieter. Overall, the stay was okay, but noise may be something to consider if you are looking for a more peaceful sleep.

Family

6/10

Pleasant

22 May 2026

Jerome

The hotel is very central and the room was fairly good value for money. Only book this hotel if you can be guaranteed a room away from the street. Next door pub noise and police and emergency sirens all night made it impossible to sleep at night as window is single glazed. Breakfast is only tea/coffee and a muffin/bagel.

Partner

10/10

Exceptional

22 May 2026

Shannon A

We stayed here for 2 nights. Staff were very accommodating when we arrived a bit earlier- they kept our luggage while we explored. Our room was clean, and location was fantastic. Would stay here again!

Friends

10/10

Exceptional

21 May 2026

Samuel

Great location, comfortable rooms. Would definitely stay here again.

Family

10/10

Exceptional

21 May 2026

Michael

Staff was great. Bed was ok. Only 1 rather thin pillow.
Breakfast was mediocre and couldn’t get even coffee until 8 am.
AC was good and maid service excellent.

Friends

6/10

Pleasant

20 May 2026

Ngoc

We reserved two rooms. One room on the 2nd floor was small, there were stains on the walls and the hallway carpet smelled. The other room on the 3rd floor had more room and looked cleaner in the hallway. The hotel could invest in better amenities, like toothpaste upon request, and better lotion, shampoo, conditioner (did not have any in the rooms) and body wash. The blinds in the room on the 2nd floor did not cover the entire window. Breakfast, which was included, was cold bagels and muffins with weak coffee. Air conditioning in both rooms thankfully worked well. Room on 2nd floor did not have any art work and the bathroom door barely cleared the dresser. I would not stay here more than one night, but it was in a prime location and very affordable.

Family

8/10

Excellent

20 May 2026

Dean

Perfect location - near 3 major subway lines. Staff was great and they offered free coffee, bagels and muffins in the lobby each morning.

Partner

10/10

Exceptional

19 May 2026

Tamatha

Staff was amazingly accommodating and very polite! Hotel is in a great location right across from 1 train.

Family

10/10

Exceptional

19 May 2026

Michael

Very welcoming, charming place.

Self

10/10

Exceptional

19 May 2026

Zdravko

Excellent, clean and well maintained hotel. Ideal for travelers looking for a straight-up hotel experience, all meat (great price, spacious and bright rooms, solid bed, effective AC, breakfast, human at front desk 24-7), no frills (no gym, no pool, no spa, no concierge, no restaurant, no kettle in the room). The rooms are spacious and bright, hotel is clean, paint is fresh, design and decor old school. There is a shared dining room on the main floor that's open 24-7 where you can bring your own food or just relax. We had a great time and would recommend this hotel for anyone looking for a well-priced, well-situated, solid hotel.

8/10

Excellent

19 May 2026

Iulia

Good location and value for the price.

Family

8/10

Excellent

18 May 2026

Sophia

Room was spacious for a room in New York City. It was also very conveniently located in Chelsea for all of the subway stations. I am gluten-free, so did not have any options for my breakfast, but there are many bodega’s nearby that you can get fruit, yogurt, or other foods. The front desk was very attentive and there was somebody on the floor as a attendant for the floor to keep their floor, clean and attend any needs you have in your room.

Friends_and_family Family

8/10

Excellent

17 May 2026

QIAN

Everything is great and location is super convenient. Our room is next to the street and had difficult time to sleep for the first night. Next time need to ask for the room not facing the street.

Family

8/10

Excellent

15 May 2026

Iyko

Very clean, extremely helpful and efficient staff, excellent location. Not fancy but met everyone's needs. Excellent value.

Family

8/10

Excellent

14 May 2026

Paul

Nice older property. Large sized rooms for NYC. Cleaning staff was present and friendly.

Breakfast was so-so. Same muffins and bagels every morning. No real cream so the coffee wasn’t to my liking.

Very convenient location for our Manhattan exploration.

Partner

8/10

Excellent

13 May 2026

lisa

Pros: Dated but clean. Spacious room and bathroom. Great location and decent price. Good bagels and muffins. Nice staff, especially Layna in housekeeping.

Con’s: A few tweaks would help, like some hooks on the walls near the door to hang jackets/bags, full length mirror, small corner bathroom shelf at chest level in the shower and some storage shelves in the wasted space under bathroom sink. The coffee was way too strong and they have no half and half, so you must microwave a lot of milk to even change the color of your coffee without cooling the coffee. A toaster for the bagels would be welcome.

Wouldn’t hesitate to stay again and those little tweaks would really elevate your stay.

Partner

6/10

Pleasant

12 May 2026

Oleksii

Average in many senses of this word. Very bad mattress, hard to sleep on

Family

8/10

Excellent

12 May 2026

Chante

The room and facilities were clean. The staff is kind. The location is great. My only complaint is that it's a bit dour/dreary. So, if you're planning on spending loads of time outside of your hotel room, this place works. Clean, no-frills place to stay while you're in NYC

Self

10/10

Exceptional

11 May 2026

Edina

The breakfast should be a little bit more choice but everything else is good

Family

10/10

Exceptional

11 May 2026

Deborah

Convenient and clean

10/10

Exceptional

10 May 2026

Lana Maureen

Reasonable price. Very close to Subway (1). Great for quick bagel/muffin and coffee breakfast. Staff, especially Eva, always very nice. Rooms are a bit dated but when I'm in NYC, I don't spend much time in a hotel room.

Family

8/10

Excellent

10 May 2026

Charlene

The room was very clean and fresh smelling. Beds were not very comfortable, but we were so tired that we slept ok. Arrival was quick and easy and the front desk staff was friendly. We had a corner room and could hear everything on the streets outside. Maybe a back room would have been better.

Friends_and_family Family

10/10

Exceptional

06 May 2026

Leda

It’s not a traditional American breakfast, but the bagels and muffins are good.

Family

10/10

Exceptional

06 May 2026

Kenneth

Great location, great breakfast, spotless.

Partner

10/10

Exceptional

06 May 2026

Katherine

The staff was very helpful and friendly

Self

6/10

Pleasant

06 May 2026

Michael

You get what you pay for

Self

8/10

Excellent

05 May 2026

Emily

The place its clearly old, but clean and good for the one night I needed a hotel in the area. As many of the reviews say, the rooms need a major update. Some stains on carpets, ripped curtains, the bathrooms need some work as well.

Check in was easy but the man said very little about the hotel. I had to ask about breakfast, no other information was given.

Location was very convenient. Breakfast is bagels, muffins and coffee. Probably would spend a little more money for something more up to date but it was absolutely fine for one night.

Partner

6/10

Pleasant

04 May 2026

Lizabeth

The building is dated but it was clean and it was close to the subway stations. The staff were so nice and friendly. We had fresh towels whenever we asked for them. Breakfast was just bagels and muffins.

Friends_and_family Family

10/10

Exceptional

03 May 2026

WILLIAM

the air conditioner n bfast v good

Partner

8/10

Excellent

01 May 2026

Kristin Elizabeth

More than sufficient for a stay visiting family in the area.

8/10

Excellent

01 May 2026

Laurice

Had a great stay at the Chelsea Savoy - it had everything we could ask for such as an elevator, luggage storage when we arrived too early, easy access to 2 subway stops, and plenty of space in our room. My only complaint is that their windows should be a little more soundproof, the shower would make a high-pitched squeal if it was on for too long, and there was one morning where maintenance was being done and it was super noisy. Besides those notes, I’d probably return to this hotel again.

Family

10/10

Exceptional

30 Apr 2026

Tracy

Loved this place, reasonably priced in great position and friendly staff

Family

8/10

Excellent

30 Apr 2026

Kevin

The hotel has good size rooms and the bathroom and shower are larger than expected. The bed is pretty comfortable but still basic. The overall stay was great except for the noise outside my window from a construction job which was still going strong at 1 AM. The hotel can’t control that but it’s something to be aware of. The location is great. Subway station right at the end of the block and easy to walk if you prefer to many sites. Front desk folks were helpful and the price was reasonable especially with NY standards.

Self

8/10

Excellent

28 Apr 2026

Christopher

Budget hotel in an excellent location. Clean room, good service.

Family_with_children

2/10

Poor

27 Apr 2026

Sagit

The room was dirty, and the towels had yellow stains.

Family_with_children

10/10

Exceptional

26 Apr 2026

Suzanne

Well-situated, quaint hotel in central Manhattan. The double room (with double beds), although dated, was vey clean and well-equipped with a fridge. The wonderful staff couldn’t do enough for you, helpful to the utmost. Generous servings of muffins and bagels for breakfast and relaxed atmosphere. Would definitely return.

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Sara

We did a over night girls trips. Beds were firm but super comfortable. We asked for extra pillows and towels since there were three of us and they were accommodating. Front desk workers were friendly and super nice. For the price I’ll 100% be staying again. Also breakfast had HUGE bagels and muffins.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2026

James

Good location. Spacious room. Could use a little update but all in all a very enjoyable stay!!!

10/10

Exceptional

24 Apr 2026

Ryan

Great location . Friendly and very hospitable staff. Surely will come back here and will recommend to others.

8/10

Excellent

23 Apr 2026

Raymond

The room was clean, the linen fresh and the staff was polite and professional. Their idea of a continental breakfast consisted of a muffin, or bagel, and horrendous coffee. No juice of any kind. I looked to the vending machine and it was out of order. A pleasant stay, though, considering the fee charged.

Self

10/10

Exceptional

20 Apr 2026

allison

The hotel staff was friendly . Room wasn’t updated but it was spacious , clean , had a tv and mini fridge . They serve bagels , muffins , and hot drinks in the morning which is a bonus . The muffins are HUGE! I have no complaints and would definitely book with them again .

Family_with_children

6/10

Pleasant

20 Apr 2026

seiyefa

yes

8/10

Excellent

19 Apr 2026

Sujata

I wish they would provide a coffeemaker in the room . Breakfast starts at 8 am and if you have to leave earlier than that it is a major inconvenience to not provide such a small amenity in the room

10/10

Exceptional

19 Apr 2026

Libette

Excellent hotel. Highly recommend

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

German

Friendly and helpful staff

Family

8/10

Excellent

17 Apr 2026

Elaine

This is a solid budget option for an NYC trip. The rooms are large, and the fresh bagels and muffins each morning are convenient on the go. The location is ideal for access to everything you could want to do or see in Manhattan. Now for the cons: hard mattresses, dated decor and furnishings, loose electrical sockets, and mediocre coffee at breakfast only (no in-room coffee makers). That said, I’d stay again!

Family_with_children

10/10

Exceptional

16 Apr 2026

Olivia

Clean room, friendly staff.

Self