Hotel 309

6/10

Pleasant

01 Aug 2026

todd

The dispassionate reviewer
Room was bigger than I expected for a 'pod'. TV was consistently scrambling. It is an older building. Bathroom seems updated and clean. Small kitchenette with dishes. Long closet. Ok food trucks and restaurants on the block. A nice cat watches over the floors while we sleep (and friendly). Only problem with sharing a bathroom is when you really have to go

10/10

Exceptional

31 Jul 2026

Rishabh

It’s on a great place. Everything is just few stops with subway. The rooms are of decent size and great for few nights trip. The subway entry is on a walking distance right nearby. The staff members are all friendly and will help you if you have to leave luggage before check in time. The bathrooms are clean as well. A good place for short trips.

8/10

Excellent

27 Jul 2026

Isabelle

cool pinch area with ping pong!
great location

10/10

Exceptional

27 Jul 2026

Hassan

The hotel location was perfect, and the staff were super friendly. I had an interaction with the manager, and he was professional and helped resolve the issue. I’m truly grateful for his assistance.

2/10

Poor

21 Jul 2026

Colin

N/A

10/10

Exceptional

17 Jul 2026

Daniela

Good hotel, easy to get there and a perfect location

Friends

10/10

Exceptional

16 Jul 2026

Jonathan

Location Excellent for the price. Kitchen with Microwave and Mini Fridge a ++++. There is a Patio and a Ping Pong Table, but was about 100 degrees during our visit. so NO
CVS next door for supply run. Multiple Subway lines nearby. Chelsea Market and High Line around the block. Walking distance to Apollo Bagels and NYU. My Teenage Kids are difficult to please but really enjoyed their stay and area. We definitely will book again.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

skye

The room was clean and the kitchen had all the useful necessities. The air conditioner worked great, plenty of places to charge electronics. The room was quiet and the property well maintained. Easy location, right next to the subway station. Easy to get around the city.

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Rhonda

Everything was great. Clean room. Great location. However the lack of an elevator is inconvenient. Five floors without one is hard for this old woman

Friends

10/10

Exceptional

12 Jul 2026

Eliza

Loved

Friends

4/10

Poor

11 Jul 2026

Eliza

Check in was ok, room although clean was badly needing redecoration as many walls missing paint or old paint cracking and hanging off the walls. Air conditioning was very noisy but did the job.

For the money paid I expected a better standard of nyc hotel room.

Friends_and_family Friends

10/10

Exceptional

08 Jul 2026

VICTOR

Clean and stuff very helpful

Partner

2/10

Poor

05 Jul 2026

Isaylis

I stayed at this hotel from July 3 to July 5, and unfortunately, my experience was very disappointing.

The biggest issue was that the hotel does not have an elevator. This was never made clear when I booked through Expedia, and our room was on the fifth floor. Carrying luggage up and down five flights of stairs was extremely inconvenient.

The air conditioning did not work properly during the first two days of our stay, making the room very uncomfortable. The bathroom sink was also broken. I called the front desk to report it, and I was told someone would come the next day to fix it, but no one ever showed up.

The building is very old and appears to be poorly maintained. The stairways constantly smelled like marijuana, which made the overall environment unpleasant.

Overall, this hotel did not meet my expectations. Better maintenance, cleaner common areas, and clearer information about the lack of an elevator would have made a big difference. I would not choose to stay here again.

Family

10/10

Exceptional

29 Jun 2026

Aishwarya

It was a great stay! Staff was extremely helpful!

Friends_and_family Friends

6/10

Pleasant

29 Jun 2026

Matthew

It's ok if you just want a place to sleep for the night. It could do with a good scrub and the windows could do with a clean. Shared bathroom was pretty clean though.

Self

8/10

Excellent

26 Jun 2026

Andrea

Thought it was a good deal for location. Just go there to sleep and rest. Comes with a cute hotel cat that will want to come into your room.

Self

8/10

Excellent

22 Jun 2026

Ravi

The rooms was very congested, as in not much walking space. Location was good, near subway and bus stop. Kept luggage, however bathroom door wouldn’t fully close

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Cayden

Hotel was lovely! There was a beatiful cat who helped us to our rooms! I think he may have the soul of the previous landlord in his body, because he was very helpful. Amazing place very clean.

4/10

Poor

18 Jun 2026

Blair

No elevator and shared bathrooms. In my opinion it’s worth $75 a night not $100+.

10/10

Exceptional

17 Jun 2026

Jean-Paul

Basic hotel with minimum amenities and shared clean bathrooms, but the price was lower than others. I was looking to save money so it was a good deal for me. Well located in Manhattan. I like the hotel cat.

Self

6/10

Pleasant

14 Jun 2026

Katie

We arrived at the hotel and it didnt look like the pictures. We checked in and we're told we were on the forth floor and there was no lift. This isn't a hotel for people with disabilities. The room was clean and the towels were changed daily but it needed a lot of TLC. The location was amazing and compensated for the room, lots of nice restaurants round and right by a tube station. Overall we only slept there as we were out all day.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Lauren

Beds were comfy, room was clean, love having a kitchenette. Great location

Friends_and_family Friends

2/10

Poor

08 Jun 2026

Alfonso

Muy malo

Partner

2/10

Poor

06 Jun 2026

EMERIC

Great location, but that’s it. The location of this hotel is absolutely exceptional, but unfortunately, everything else was really disappointing.

Friends_and_family Family

4/10

Poor

06 Jun 2026

Juliet

Air con not working, lights not working, no soap provided in the bathroom, tv remote not working - felt very expensive for all of these issues but it’s NYC

8/10

Excellent

06 Jun 2026

Harry

Look, let's be clear. The 309 offers cheap but safe lodging in a great area of NYC. If you choose to stay there, don't be surprised if you don't feel exactly pampered. You're not staying there to have a 5-star experience and you shouldn't complain about not having one. The shared showers/bathrooms were fine and kept pretty clean. The sheets were clean. It was relatively quiet and the AC worked on blazing-hot days. They were efficient at check-in, the staff gets you clean towels when you need them and they're very pleasant, especially given the fact that they work in a non-elevator building. The mini-fridge worked fine. But the place is sort of rundown. I've stayed in worse and spent more money. If you choose to stay there, enjoy the city and be happy about not spending $600 a night on a place to sleep.

Self

10/10

Exceptional

04 Jun 2026

David

Super location next to the subway station. Room was clean and comfortable. Air conditioners a bit dated, but they got the job done. Patio area is a nice place to hang out.

Self

8/10

Excellent

29 May 2026

Adam

It was a no frills hotel. The location is right by the subway line, Chelsea Market and other food places. The room was small and the futon was somewhat broken but for the price and location you can’t beat it. If you need an elevator you won’t be able to stay.

Friends_and_family Family

8/10

Excellent

22 May 2026

Natasha

You obviously get for what you pay for. We just wanted a place to sleep in, no luxury. The place is clean, the staff is friendly and the cat is the most adorable doorman ever. Give Bronce 5 stars. Is elevators are important to you then be advised that there is no elevator here. I'd definitely stay here again to save money.

Family

8/10

Excellent

21 May 2026

Kristina

The hotel cat made the whole stay worth it, it was a nice room, good for two people and well kept and very close to everything! but the cat was what really made us want to come back they were a wonderful host!

Partner

6/10

Pleasant

20 May 2026

Nancy

It was mostly clean, but don't expect the same level of cleanliness as a corporate hotel. The staff was really nice and sweet. My room had a private bathroom, so it was really convenient. There is no elevator, so I had to take the stairs to the fifth floor every time.

Self

2/10

Poor

20 May 2026

Kathleen

Shared bathroom

6/10

Pleasant

18 May 2026

Laya

No private bathroom in the rooms, which was a bit of a surprise since it wasn't mentioned anywhere. The sheets were stained and the place generally didn't feel very clean. Fine for just crashing for the night, but that's about it. Bottom line: cheap, central location with access to tourist spots and one minute from the metro.

Partner

4/10

Poor

07 May 2026

Axel

The hotel cat is cool....

Self

4/10

Poor

30 Apr 2026

Victor

Window AC unit only had fan running. Luckily, the weather in NYC was mild/cool.

Did not know about hotel cat until it snuck into our room. Beautiful feline, but it would have been bad if we had locked him in our room on way out.

Partner

10/10

Exceptional

30 Apr 2026

Amir

Clean room, good location, convenient and affordable stay.

Self

8/10

Excellent

27 Apr 2026

Pandu

Air conditioning was working. But, the heat was on and there was no way to control it. So, we kept the air condition going as long as we were there.

Fridge and microwave were in good working condition. no issues.

Partner

8/10

Excellent

26 Apr 2026

Larissa

If you’re looking for a really simple room, that’s about it. The highlight was hanging out with the cat teehee. Building is a little old and you can hear a lot of outside noise but I had no troubles with anything and the hotel actually allowed me to check-in without my credit card since I forgot it, which I deeply appreciated. Good location, had the best pizza right next door and a CVS right at the corner. Overall good if you’re planning on spending it out most of the day.

Self

2/10

Poor

25 Apr 2026

Alexander

Small room, staff is hardly there or sleeping on the job

10/10

Exceptional

25 Apr 2026

Curtis

it was unique beds were comfy, cute kitty in the halls

Partner

4/10

Poor

21 Apr 2026

Joel

No working air conditioning. Tv too low and hit my head on the corner just trying to get around the bed

4/10

Poor

21 Apr 2026

Gregory

You get what you pay for there is no parking under 100 a day around plan accordingly

Partner

6/10

Pleasant

19 Apr 2026

Fraser

Well situated. Smaller space, common area wasn't usable from garbage.

Partner

2/10

Poor

11 Apr 2026

Brianda

Hotel isn’t as shown in pictures. There was construction going on inside. The floor we were in especially. It was loud and dirty. We were never told that there would be construction. No elevator. The staircase was extremely dusty and dirty. No air conditioning in room. Bathrooms were okay. It was just uncomfortable because you had to pass all the construction workers to get to the bathroom.

Friends

8/10

Excellent

10 Apr 2026

Robin

Great location so good value to quickly see all the Manhattan sights. Bed was comfortable, the showers were decent, and the staff were helpful. It's very well connected to the subway right outside, and is easily walkable to Greenwich Village, Chelsea Market, and the High Line. A few less-than-ideal aspects (air conditioning didn't work, there wasn't a remote for the TV, cleanliness of common areas could be better) but for a cheap and cheerful place it did the job for us.

Partner

10/10

Exceptional

30 Mar 2026

Tiffany

Great Location! Super close to the Subway station. The building is really old, so there are pipes in random places and there are a lot of nooks and crannies, lots of character! They are doing some remodeling/updates right now, the room and bathroom were very clean. We had an economy room so we shared with other people on the same floor, but there was never any problem. I would definitely stay again.

Partner

10/10

Exceptional

28 Mar 2026

Lauren

The only issue we had was there was no AC. It was cold outside so it makes sense if they only provide it during the summer but it felt stuffy

Friends_and_family Friends

2/10

Poor

22 Mar 2026

Anulfo

No way to control temp.
No tp holder in bathroom
Construction on every floor
Dusty in the hallways
It’s a walk up
No body wash in the bathroom but yet they provide shampoo and conditioner.
The shower makes an extremely loud it screeching noise that won’t stop until
It turn it off
It is one of the dirtiest places I’ve ever stayed in. The pictures are catfishing

Self

8/10

Excellent

21 Mar 2026

Melissa

Outdated room but very clean. Nice staff and right next to subway station. One block from Chelsea Market....wonderful location. Not as attractive as chain hotel but comfortable and clean...perfect for sleeping and getting ready for a day of siteseeing.

Friends_and_family Family

4/10

Poor

20 Mar 2026

Trevor

Friendly staff, but dirty halls, window wouldn’t fully close, loud street noise

4/10

Poor

20 Mar 2026

Corey

This hotel is very misleading with the photos. The \"lounge\" area was filled with boxes and the furniture is clearly gone through a lot since they were taken. There were exposed wires thay makes it very unsafe if you have small children. The lobby area is cramped and also has boxes making it even harder to navigate. A mop bucket sat outside our room the entire time. The \"safe\" in our room barely worked despite the several signs saying to use it. The parking next door is also the most expensive in a 3 block radius by a wide margin. The only redeemable thing about this hotel is its close provimity to the 14th street subway station which can get you uptown or downtown in 10 minutes.

Friends_and_family Family

2/10

Poor

28 Feb 2026

Jadon

Room and bathroom was dirty. Not a comfortable stay ended up checking out after the first night and going to a different hotel.

Partner

8/10

Excellent

25 Feb 2026

Irma

Overall was good but so much contraction noise from the hotel

6/10

Pleasant

22 Feb 2026

Evan

A place to sleep

Self

10/10

Exceptional

15 Feb 2026

Yasmin

Great staff, clean room!

Friends

10/10

Exceptional

09 Feb 2026

Joe

Great staff who were super friendly. Amazing manager who responded to all our needs from storing our bags on the last day to helping with tax exempt status. Rooms with private bathrooms were all great. Great location.

6/10

Pleasant

06 Feb 2026

Dawn

The staff is lovely, the location is great, spacious for NYC, in need of TLC.

10/10

Exceptional

02 Feb 2026

Joselin

Great Staff

Leisure Self

6/10

Pleasant

01 Feb 2026

Collin

Satisfactory but not great. The room itself was fine and the location was good. Though the hallways are in ruff condition and smell like smoke. The admin staff displayed great customer service and worked with me to change rooms when I had an issue with the shower.

Leisure Self

10/10

Exceptional

26 Jan 2026

Emily

Great room, shared bathroom wasn’t a big deal

6/10

Pleasant

25 Jan 2026

Benjamin Mac

Staff was great but room was dingy, bathrooms were missing soap, paper towels, conditioner/shampoo. Room door was missing security bolt

Leisure Partner

6/10

Pleasant

18 Jan 2026

Juan

it was meh

Business Family

4/10

Poor

11 Jan 2026

Nicholas

You certainly get what you pay for here. The place is filthy. Floors are disgusting. Mold on the bathroom ceilings. I would not stay here again.

Leisure

10/10

Exceptional

10 Jan 2026

Guillermo

Lots of shops nearby. Subway a few steps away. Great price for NYC.

Leisure Self

10/10

Exceptional

28 Dec 2025

YI

We had a great stay. Location is perfect. Room is good size for us too. Owner is very friendly, so is the cat.

Leisure Family_with_children

4/10

Poor

27 Dec 2025

Alessandra

Restrooms always dirty. The bedrooms with a little blanket that doesn’t warm you. No heater. The aerea it’s good but the hotel it’s bad manteinance.

Leisure Friends

6/10

Pleasant

26 Dec 2025

Jeremy

The coat rack was hanging off the wall a blind for the window wouldn’t stay shut without duct tape, and they ran out of washcloths the first night we were there, but besides that I guess it was

Leisure Family

2/10

Poor

25 Dec 2025

Ronald

Old/tired property with no elevator, sagging mattress, communal bathroom, shotty lamps, and street noise. Not up to a Travelocity minimum approved site.

Business Self

2/10

Poor

24 Dec 2025

Jessica

It appeared nothing like the photos. It was very very dirty, the shower didn't have hot water. There was a layer of dust on vents, no soap for the sink to wash hands. It truly was nothing at all like the photos. An incredible let down.

Leisure Family_with_children

10/10

Exceptional

24 Dec 2025

Gabriel

Subway is down the block, room was clean and came with microwave and mini fridge. No elevators, but fair price. Excellent experience.

Partner

10/10

Exceptional

22 Dec 2025

Andrew

great location

Self

8/10

Excellent

22 Dec 2025

Cayley Mackenzie

Staff was incredibly kind. The room was very clean. Rooms are a little small and the shared bathroom took some getting used to, but a good place to stay for a small trip!

Leisure Partner

2/10

Poor

21 Dec 2025

Alyssa

Staff was friendly and room space was okay but bathrooms were not well cleaned or stocked, no soap, locks did not work. Ground was generally gross, not enough blankets, shade did not work, no hand soap in our room. Good enough, but an upgrade is worth it.

Leisure

6/10

Pleasant

14 Dec 2025

Gabriel

Toiletries as Soap, Haur Dryer, Iron absent, Standard Assorted Hotel Towels absent, Aesthetics a no no for Chipped Doors and Paint everywhere, Bathroom Fixtures Rusty. Basically we have had to asked for everything for our hygiene, no a/c therefore no air circulation so we asked for a vent. My family Felt very uncomfortable. Basically room’s charged at a great discount approx two hundred a night just for the location and not for the comfort nor hospitality of hotel experience.

Business_and_leisure Family

6/10

Pleasant

13 Dec 2025

Nevaeh Jessica

The hotel was in a good local easy access to many local shops, restaurants and public transport. The staff was friendly in the hotel and the price was very affordable for NYC.

8/10

Excellent

11 Dec 2025

Cindee

Staff was very friendly . We chose to stay on the bottom floor so we didn’t have to climb stairs. It was very quiet at night. We didn’t hear other guests or street noise. So much better than when we stayed in Times Square. We did hear workers and people at the front desk but that’s when I was already awake. Great accommodations for the price. Would stay again. Also, VERY conveniently located to the subway. One building away. Easy travel uptown and downtown.

Friends_and_family Family

8/10

Excellent

01 Dec 2025

Rada

The hotel is in an excellent location on the Subway line and Chelsea Market and Starbucks Roastery just a block away. The neighborhood is pretty safe. Our room was clean and comfortable. It had a little kitchenette with a sink, a coffee maker, a microwave. Shared bathroom was not a problem at all!

Friends_and_family Family

4/10

Poor

28 Nov 2025

Charlie

Location was good, very close to subway and Chelsea market. They were also nice to let us store our luggage when we checked out and let us check in early. However, the rooms were very dirty, with years of dust gathered and heating could not be turned off. Walls were thin so you could hear everything. The shared bathrooms were disgusting, very unclean and the shower didn’t work well.

Leisure Partner

4/10

Poor

25 Nov 2025

Andrea

Photos are deceiving. There was mold and the shared bathrooms didn’t have working locks.

2/10

Poor

23 Nov 2025

Shanika

There was a building cat in my room when I arrived. I have severe allergies to pet hair. The room smelled like smoke.

8/10

Excellent

12 Nov 2025

Katie

Affordable. Excellent location. No frills.

Leisure Family

10/10

Exceptional

08 Nov 2025

Lesly

Perfect Location 10/10👍

10/10

Exceptional

05 Nov 2025

Dylan

Great and helpful staff

Business Self

10/10

Exceptional

27 Oct 2025

Daniel

Clean

2/10

Poor

21 Oct 2025

Cengiz

Terrible

Leisure Family

8/10

Excellent

21 Oct 2025

Amanvir

Great location and helpful staff

Leisure Partner

8/10

Excellent

17 Oct 2025

Vanessa

Yes

8/10

Excellent

14 Oct 2025

Marjorie

The location and price is superb. That makes up for the rundown location. Friendly hallway cat but may be annoying for those with allergies.

Friends_and_family Family

2/10

Poor

13 Oct 2025

Patricio

Dirty, poor maintained, no elevator hotel, which is, however, close to the subway and Chelsea Market.
The hallways are filthy, dark and smelly.
Room's bathroom was dirty.

Business Self

6/10

Pleasant

08 Oct 2025

Lynae

Great staff, clean room, WiFi is unusable. Bed was broken but there was a pullout couch I slept on instead. Take advantage of the back patio area, it’s nice

Business_and_leisure Self

10/10

Exceptional

06 Oct 2025

Baryalay

Nice place ,good location.

2/10

Poor

29 Sep 2025

Lev

Very old building, no elevator and you stay on 5th floor with all your baggage. Terrible place.

Friends_and_family Family

10/10

Exceptional

07 Sep 2025

Kallie

Great experience. Cute, comfortable. Of course small but this is NYC. Overall loved it. Shared bathrooms were not a problem. super close to subway. Would stay agan!

Leisure Partner

4/10

Poor

08 Aug 2025

Lauren

Fantastic location, being a stones throw from the metro. The room was fine, and felt clean enough. However, one toilet overflowed and the shower/basin sinks never drained properly. Not very pleasant but if you’re only at the property to sleep, you’ll be fine.

Leisure Partner

8/10

Excellent

08 Aug 2025

Miller

it’s an alright place to stay, not the best only if your tryna sleep at night that’s pretty much it.

6/10

Pleasant

07 Aug 2025

Blaine

Room was fine and clean. Not the greatest but good for budget travelers. The location was amazing with easy access to subway and the village. Hallways smelled like cat pee and was dirty. Price was high for cleanliness but good for location.

Leisure Family_with_children

10/10

Exceptional

19 Jul 2025

JOAO

tight and cozy very simple and nice

Leisure Partner

10/10

Exceptional

14 Jul 2025

Jesus

All good

8/10

Excellent

12 Jul 2025

Jack

Cheaper place in a nice area. Would recommend

Leisure

2/10

Poor

12 Jul 2025

Victor

I wish I can get a refund there wasn’t any bathroom in my hotel room I have to share them with the other residents who are staying in the building and there were bed bugs and roaches I have several bite marks literally from ONE NIGHT

Leisure Family