Name: Hotel Klarinn
Address: U Železné lávky, 14, Prague, 11800, CZ

2/10

Poor

12 Jul 2026

Sholeh

Every thing was a disaster
Staff was horrible
Floors were flooded with dog hair
No soap no shampoo
Dirty toilets
Very dirty fridge
When asked to clean the room
They told us staff is not available

10/10

Exceptional

10 Jul 2026

Kerry-Ann

The property was lovely, in a good location and friendly staff. Although the room was clean, some things had obviously been missed by cleaning staff as there was an opened bottle of water in the fridge and item of clothing presumably left by a previous guest. The shower gel was also left with very little in it and clearly watered down and was not re-filled during our 3 night stay. Not massive issues so I would still potentially return to the hotel again.

10/10

Exceptional

05 Jul 2026

Robert

Great location. Right next to main central tram/ bus hub. Walking distance to most main Prague attractions. Rooms were a little dated but were comfortable.

Family

8/10

Excellent

03 Jul 2026

robert

Great location close to castle, Charles Bridge, old Town square and public transportation. Staff very helpful. Room very ornate, decorated in rococo style. We happen to stay during the hottest time of year and air conditioning could not keep room cool. Otherwise I would stay again.

Family_with_children

6/10

Pleasant

23 Jun 2026

Bonnie

The property was close to all the things we want to visit and see also to a venue hosting a wedding we attended. Some of the staff were very cordial and accommodating some were not. Simple request for coffee in the morning was impossible for them to even attempt to accommodate even though there kitchen was closed and breakfast was a bag delivered night before with sandwiches cold boiled eggs yogurt and fruit. When all that was wanted was coffee before 10am.

Friends

10/10

Exceptional

20 Jun 2026

Jorge

Excellent location, walkable, ideal, clean, friendly staff we recommend it

Friends_and_family Family

2/10

Poor

17 Jun 2026

Alejandro

As an individual who values living in a clean and sanitary environment, my comment may be much but the room I walked into was disgusting. Dark stains on my bed sheets from presumably a drink spilled, food crumbs on top of the sheets and furniture, tons of hair all on the carpet to where you could see clumps, and on top of all of this I inspected the underside of the bed and saw some small dark spots and some dead bugs. This grossed me and I had to unfortunately check out not even an hour into my stay and book elsewhere. The receptionist did want to help but I just couldn't feel okay sleeping in that room even if the cleaner went in again.

Self

8/10

Excellent

07 Jun 2026

Rakibul

No water, nothing at all.

Partner

10/10

Exceptional

06 Jun 2026

Neil

Overall, a good and simple stay the rooms are very well anointed and the service is good. No frills and trills just generally a good experience and the water pressure was good as well as well as the hot water was good so I had no issues over there. I skipped the breakfast and if you’re ready to walk a little bit, this is a good place to be. I would stay again.

Partner

8/10

Excellent

01 May 2026

Stephen

Very helpful staff, the hotel clean. Well positioned for tram and transport links and all major attractions. Could of done with kettle in room

Family

10/10

Exceptional

27 Apr 2026

Scott

My wife and I loved our stay! Great location, our room was comfortable and clean. The staff was friendly and helpful.

Partner

4/10

Poor

15 Apr 2026

wai yee anise

Location is very convenient.

But the carpet is dirty. No hot water for shower, asked the staff the next day, she said the old building and others used the water. Even the next morning, the water was cold. The mattress is too soft.

Family_with_children

6/10

Pleasant

07 Apr 2026

Tracy

The elevator did not go to each level so climbing some stairs was still required. The mattress pad was stained (visible through the white sheets) and it didn't look like anyone had attempted to clean the stain until we brought it to their attention. They did not have laundry facilities or services, as it was stated in the Expedia description.
The property is located in a convenient location.

Friends

10/10

Exceptional

16 Mar 2026

Towa

It was great staying

Self

10/10

Exceptional

15 Dec 2025

Can

Wonderful hotel, large rooms, somewhat dated but antique looking furnishings, very friendly receptionist.

Leisure

4/10

Poor

14 Dec 2025

Martin

This property is advertised as a 4-star hotel, but the experience was extremely disappointing and nowhere near that standard. Reception was only staffed from 10:00 a.m. to 10:00 p.m., which is unacceptable for a hotel of this rating. Housekeeping was practically nonexistent. Beds were not properly made, sheets were only changed after four nights and only when we explicitly asked, and daily service amounted to towel changes only. Overall cleanliness was very poor, with dust everywhere, and we even found a strange and rather alarming insect in the sink.The linen quality was unacceptable: towels were shabby, worn, and even stained; quilts and pillows inside the covers were yellowed and stained. Curtains were torn, adding to the neglected feel of the room. We borrowed a kettle (against a deposit) and discovered it had a broken handle taped together, which is unsafe and unprofessional. The heating system was haphazard and not adjustable, running excessively hot at night. As a result, I was sweating heavily during sleep and ended up catching a bad cold.

Breakfast staff were friendly and the food was good, but the selection was very limited and identical every day.

I have been a loyal client of Hotels.com for many years, since when it was still Hotelclub, and this is the first time I am submitting a negative review, which makes this experience particularly disappointing. Overall, this hotel does not meet 4-star standards in any way. Even a 2-star classification would be generous.

Partner

4/10

Poor

13 Dec 2025

Sheryl

Dirty and old. Needs to be deep cleaned

2/10

Poor

06 Dec 2025

Alyson

The room on apprarance was lovely .... there was no hot water during our stay and the radiators kept tirning off

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Robyn

The room was very big, spotless and the x-large tub was a treat after lots of walking! The reception folks were very kind and personable. We had a great view of the castle from our room, and the location is great- right on the border of Old Town and Lesser Town. We really hope youll consider this hotel for your stay, its a lot of wonderful for a great price.greatper

Leisure Partner

6/10

Pleasant

13 Nov 2025

Martina

The room was nice, spacious with spacious bathroom and overall nice vibe.

4/10

Poor

08 Nov 2025

Karen

The rooms was dirty , the bathroom with mold , really dirty , the house keeper no do the job , only the hotel has fantastic location ,close to everything

Leisure Self

10/10

Exceptional

06 Nov 2025

Simon John

Huge property!!, probably difficult to clean and that’s why our room was a little dusty, but we didn’t mind at all. Conveniently situated and very helpful staff.

Leisure Partner

4/10

Poor

23 Oct 2025

Darby

This hotel is not even close to being a four star hotel t I at most

6/10

Pleasant

17 Oct 2025

Inessa

Great location, all sights in walking distance, quiet area. Otherwise very average

Leisure Friends

4/10

Poor

14 Oct 2025

Valerio

The hotel claims 4 stars but the service and cleanliness do not match.
Reception is only open between 11am and 10pm. At checkout, you leave the keys in the room, since there is no one around, and no one in case you need help.
Room is dirty, dusty, has not been vacuumed.
Bathroom is moldy, black mold growing on the tiles everywhere. Drain clogged causes water to accumulate in the shower pan.
The \"tools\" are there (heating, cooling, fridge, phone, etc) to earn the 4 stars, but the quality of the service and the cleanliness is lacking, leaving a sour taste in the experience.

Leisure Family

10/10

Exceptional

12 Oct 2025

Karen

We enjoyed our stay at this lovely hotel! Easy to walk to the square and restaurants!

Leisure Family

8/10

Excellent

12 Oct 2025

Barbara

I have stayed here 3 times total since 2021. I made a reservation for the Royal Suite that includes not only a large bath with sprayer but also a separate free-standing shower. It's listed on the Expedia description this way that the room has also a separate shower and I stayed in that particular Suite in 2021. I was given a Suite of equal square footage and rooms but no separate shower This was annoying. I am 60 years old; we were there for a week in this room and climbing in and out of the bath that is up two tiled steps is dangerous and there is no handle for support. If it was just for 2 nights it wouldn't matter, but it was for 7 nights. If I booked that type of room, it should have been reserved for me as it is listed on Expedia.

Business_and_leisure Family

6/10

Pleasant

11 Oct 2025

Vladimir

The room was gorgeous but not well maintained. For example, no shampoo and conditioner, no cattle, no tea cups. The bathroom had bidet and deep, very nice bathtub; however the toilet was dirty and no ability to take a shower, no shower curtain as well. We were not able to indicate if we are slip and don’t want to be disturbed as well as to let cleaning ladies know that we left the room.
The location is absolutely primary, reception services are great.

Business_and_leisure

10/10

Exceptional

10 Oct 2025

Simon

What a great hotel
Few minutes walk across road from metro
Speedy check in
Staff so friendly
Room spacious and had a junior suite
2 nice size rooms
Clean and comfortable
Bathroom good size

Leisure Friends

2/10

Poor

28 Sep 2025

joseph

No responses to 5 emails sent. no one at the front desk until 10 am and no one after 10 pm. No electricity on two occasions. Sat n the dark for two hours until fixed. No hot water when the electricity is out. Furnishings are old Mattresses need replacing as well as the pillows. Chairs were worn out. Frayed wire on one of the lamps. we stayed in the junior suite

Leisure Family

8/10

Excellent

25 Sep 2025

Gary

An interesting hotel with an old world feeling. Parking can be problematic. Overall a good value.

Leisure Self

8/10

Excellent

22 Sep 2025

Robert

Great old-fashioned hotel with amazing view of the castle. So-so breakfast buffet. I had a huge room with a tiled bathroom and a monstrous tub; I felt like a king! However, my first night there was only tepid water. I’m glad they fixed it on subsequent nights. Lots of charm and I’d happily return.

Self

10/10

Exceptional

27 Aug 2025

Esmirna

I just stayed here one night but everything was perfect

Leisure Partner

10/10

Exceptional

17 Aug 2025

Marcel

Nice place to stay

10/10

Exceptional

10 Aug 2025

minto

quiet - very near bridge - not charles bridge but the next one upriver. walkable all over. nice hotel and staff very helpful and friendly. room nice but we did not have a shower - only bath so we had to get used to this. and one day unfortunately not enough hot water ??? but ok otherwise.

Leisure Partner

8/10

Excellent

01 Aug 2025

Angela

Bed was comfortable and room was extremely spacious. However, there was no hot water every day after around 10pm. Also found several little midges (fly like bugs) on my bed, most likely because the window was left open when I checked into my room. For those with accessibility issues, be wary that the elevator stops between floors so you’ll have to walk down a flight of stairs either way after using the elevator.

4/10

Poor

26 Jul 2025

David

The front desk employees, particularly the young man was very nice/helpful. The room it self was unsafe. The doors could easily be pushed in. In addition the beds were stained and new sheets were requested as there was hair on them, both beds.

6/10

Pleasant

27 Jun 2025

Kevin

More like b and b ,no food in evening. Reception closed at 10 pm so could not get even get bottle of water.Rooms dated.

Leisure

8/10

Excellent

28 May 2025

Lori

Shower head not functioning properly as doesn’t stay in place, but everything else was great!

8/10

Excellent

26 May 2025

Mallika

Comfortable Stay in a Great Location

I had a comfortable stay at Klarinn Hotel Prague Castle. The room was spacious and well-appointed, offering a relaxing base for exploring the city. The location is excellent—just a short walk from the castle and other historic sights. However, the bathroom, particularly the toilet, could have been better maintained and cleaner.

Leisure Self

10/10

Exceptional

22 May 2025

Chloe

Perfect location!

Leisure Family

4/10

Poor

19 May 2025

Amanda

I did not feel safe at this property. It was not properly staffed. the front desk was empty after 6 or 7 o'clock at night. I had to let myself in with the key and sometimes people would come in with me without key. One night a stranger whisked in behind me when i opened the door and then wanted to get on the elevator with me. I was on my own walking up 5 flights to be safe. If there had been staff there that could have been prevented. There are no measures in case something goes wrong. Qe are all on our own at that hotel from 7 or 8 at night until 10 in the morning. I complained and asked what to do in an emergencyand the staff had no ideas. I did like the old world ambience, it was a convenient location, my room was clean but the service was outrageous.

Leisure Self

10/10

Exceptional

07 Apr 2025

Oksana

Beautiful and safe

Leisure Family_with_children

8/10

Excellent

31 Mar 2025

Roger

Property was great value for the location which was fantastic. The room clean and large towels changed when needed, only gripe would be that it didn’t look vacuumed when we arrived and it wasn’t during our stay also basically no shower in our room just bath. But overall a good stay

Leisure Partner

10/10

Exceptional

27 Mar 2025

Meredith

Always my go to when staying in Prague. Beautiful view of the palace and a short walk to old town.

Leisure Partner

8/10

Excellent

25 Mar 2025

Vilayphone

Quite property right by the tram

Leisure Self

8/10

Excellent

24 Feb 2025

steven

The place was very convenient for me

Leisure Self

8/10

Excellent

09 Feb 2025

Iñigo

it was no kettle in the room

Leisure Friends

8/10

Excellent

29 Jan 2025

Dale

Everything was excellent with the exception that no Wi-Fi was available the entire week I was there. Otherwise highly recommend

Leisure Self

2/10

Poor

30 Dec 2024

frederick

The property looked ok but here are problems, rooms were dirty, plumbing broken, TV did not work, non-smoking room had been used by smoker, heater had no controls wi-fi non-existenxe staff friendly but could not help with any issue.worst hotel in 40 years of travel

Business_and_leisure Family

8/10

Excellent

29 Dec 2024

Maximilian

Room was really nice and big, maybe a little bit old. Location of the hotel is fantastic between castle and old town. Metro station very close. And the price was awesome!
I can recommend this place :)

Leisure Self

6/10

Pleasant

21 Dec 2024

Marie

Great location!

6/10

Pleasant

19 Dec 2024

Reginald

Overall I give the property a fair marking. I do love its proximity to areas of interest and if you are a super budget person this is the place to go. After that is when I saw problems will list the bed was horrible no support, carpet really needed a good cleaning, in the restroom light kept flicking on / off shower constantly clogged up and I know this is an older building but taking lift is almost a waste since you have to go a floor above your floor and walk down to get to the room. Then found out most of the staff quit which should have been my first indication this is going to be a mess.

Leisure Self

6/10

Pleasant

18 Dec 2024

Hussam

Since I checked in, I didn’t see any reception or staff, they start at 10 am and leave 9:00 pm, so if you need something, either you need to waste you day and wait (don’t leave the hotel till after 10 am, or come back early) on both cases you will be wasting you day. The hotel old fashion, doesn’t use electronic card for accessing the room, so you have to carry with you 3 Keys with big wood made knob.
The 3 days stay, I didn’t have any Wifi access, so I had to buy a sim card, they are lying about the Wifi!
Since you don’t see any staff and reception, people don’t know what to do with the keys when they checkout, so I saw many people leaving the keys on the outside counter of the front desk!
I am very mad about the wifi, just pissed me off. These guys who make business and advertise properties, they manipulate customer, with permission and backup from Orbitz and other online service provider!

Leisure Self

2/10

Poor

18 Dec 2024

Arthur

Long weekend in Prague

Firstly we were given the wrong room against what we we promised. the following day we were put into the room we requested however the heating was hardly on and remained that way for the duration of our stay. On the Saturday we had no hot water to shower with and over the weekend we had no housekeeping to clean our room.

Friends_and_family Family

10/10

Exceptional

12 Dec 2024

Kristina

Great location !!!

Business_and_leisure Family

10/10

Exceptional

01 Dec 2024

Catherine

The room was perfect with a great view, staff was friendly and the property was clean and well taken care of. Would stay here again!

Leisure Self

8/10

Excellent

14 Nov 2024

yosef

Everything was as expected, except they charged close to $30.00 for parking. That's roberry

Self

8/10

Excellent

08 Nov 2024

Eric

Great location and service

Leisure Self

4/10

Poor

27 Oct 2024

John W

I usually don’t leave reviews on hotels but I feel that this particular hotel needs to be reviewed simply because we were so disappointed with our ten day stay in a the Klarinn Hotel that is obviously nothing more than a “Cash Cow” for the owner, and nothing more than that.
Prior to our arrival I had great communication with the hotel. They arranged for us to be picked up at the airport, and even said that we could leave our bags in their office because we would arrive prior to the check-in time of 2pm. And even though the front desk didn’t open until 10am, the young woman, that was working the day of our arrival, opened the hotel early, just for us, because she knew that we would arrive before they opened. She even told us that she would try to have our room cleaned and ready prior to the normal 2pm check-in time and would message us when the room was prepared. And by 11:30am our room was ready.
At first sight, our room looked nice. It was old; which is what we wanted, and it seemed to be clean. There were towels and soap in the bathroom. The bed was covered with two duvet covers and two pillows. There were two attractive old-world chairs with a matching table, an armoire and a beautiful old display case. There was even an in-wall safe. But things would change when arrived back to the room that evening.
The bathroom had no shower, just a bathtub with a handheld showerhead, which was no problem. We just thought it would have been nicer if there was a curtain to help cont

Leisure Partner

8/10

Excellent

16 Oct 2024

Sinan

It is a quite hotel. Location is very convenient to historic sites of Prague, with good public transportation. The rooms are very big. They can easily accommodate 3, 4 people. The service in the hotel is minimal. Sheets and towels are old and worn out, the beds are old but surprisingly comfortable. I hate to give this one a low rating because I enjoyed the quite big room and had no major issues, but truthfully it is a 3 star.

Business

8/10

Excellent

12 Oct 2024

Emmanuel

I had an excellent stay at Klarinn Hotel, which is in a prime location—walking distance from Prague Castle, Charles Bridge, and the Old Town. The hotel is on a quiet street near the river and a tram stop, providing a peaceful, relaxing atmosphere away from noisy bars or restaurants.

We stayed in a spacious standard double room on the 4th floor with a large bathroom, including a bidet. While the slanted ceiling windows didn’t offer much of a view, the room was comfortable. Some areas, like the bedding and decor, could use a refresh, as the hotel has an older feel. However, this adds to its old-world charm. The reception isn’t staffed 24/7, but the team was friendly and helpful, especially Patrick, who made our stay even better.

There was only lukewarm water on the first night, but it was hot on the other two nights. The towels were clean but well-used, and a couple of extra pillows would have been nice. The room had a small fridge and seating area, which added to its comfort.

While I didn’t try the breakfast, I found the restaurant staff friendly. Overall, it’s a great base for exploring Prague, especially with the amazing deal I got for the stay. My suggestion would be for the hotel to consider reclassifying itself as a 3-star, so guests have realistic expectations and are pleasantly surprised. I’d definitely stay again if I found another great deal!

Leisure Partner

10/10

Exceptional

08 Oct 2024

Araik

The property is walking distance to city transportation and city center.

Leisure

6/10

Pleasant

06 Sep 2024

Denise

Breakfast was very basic and reception attendance was poor although good when available.

Leisure Family

2/10

Poor

25 Aug 2024

Seamus

Dissapoonted

Reception was there in odd hours At night no answer when called. I left my passport on the room and could not get anyone to answer the phone if it wasn’t for a guest leaving I would have missed my flight. The bed is uncomfortable and the pillows are like from the 1930’s I won’t be staying here agaib

Self

10/10

Exceptional

25 Aug 2024

Sheila

enjoyed our stay easily walkable

Leisure Family

10/10

Exceptional

23 Aug 2024

James

Wonderful place to stay.

10/10

Exceptional

02 Jul 2024

Jane

Great overnight stay 2 minutes from Metro to airport. Spacious and quiet room.

Partner

10/10

Exceptional

12 Jun 2024

Cathy

Staying for a second time.

This is the second time we stayed here. The building is old with great style. Big rooms. Room for 3 or 4 people. Very close to a major metro station.

Friends_and_family Family

10/10

Exceptional

06 May 2024

Maria

Overall it was good experience
Would saty again
Condition of hotel have seen better days otherwise was good

Friends_and_family Family

6/10

Pleasant

02 May 2024

Wai-chung Rachel

Shower in junior suite broken and leaking. Never fixed. Rusty shower stall. Cleaning personnel need more attention in details. However, opposite metro station, and in a nice area and walkable to the some of the most iconic tourist places including the Prague Castle. . But poor dining options we will see jitepy not return.

Leisure Partner

8/10

Excellent

25 Apr 2024

Rida

Amazing

Stay was amazing very comfortable kids friendly I loved how it was furnished and located near all famous spots walkable. Only problem we had was heating wasn’t working in other room of suite and heating in ac tripped after sometime and when we complained about it on reception He said he can’t do anything about it . It’s the problem of management they will Handel.

Friends_and_family Family

6/10

Pleasant

13 Apr 2024

ehab

it was good hotel nice room with perfect location,and very disappointing expensive breakfast.

Friends_and_family Family

10/10

Exceptional

08 Mar 2024

Gary

Nice hotel, very close to Prague Castle and a 10 minute walk to the Old Town.
Tram stop on road opposite hotel.

Friends_and_family Friends

6/10

Pleasant

17 Feb 2024

Stephen Michael

The hotel itself is in a fantastic location for visiting Prague. However the hotel itself is some way short of 4 star standard. The hotel was very tired looking with a broken shower and wallpaper falling off the walls.

Leisure Partner

8/10

Excellent

08 Dec 2023

Pam

Historic place

Please keep in mind this is an old building. So with that you will see a bit of wear and tear with it. However I think the beds need a much needed update. They were pretty hard despite having a foam mattress. Also we could never cool down the room from what seemed to be110 degrees. That being said we had an awesome view of the castle and the staff were great with any help needed including local restaurants. The metro was just across the street from the hotel which was very convenient. We stayed in December and the breakfast wasn’t as much as is shown in the pictures. You had the option of cereal, bread, yoghurt, some meats, juice and soft boiled eggs. The breakfast room downstairs was supper cute. This place is walkable to the Charles bridge and Christmas markets as long as you don’t have any issues with walking. My spouse has back issues but had no problem getting to the markets.

Partner

2/10

Poor

22 Sep 2023

Muhammed

Old and not clean without supplements

8/10

Excellent

21 Sep 2023

Joeri

Very nice stay in charming spacious rooms, I would suggest to use new detergent as the towels smelled incredubly bad, otherwise it was nice!

Business

2/10

Poor

19 Sep 2023

soma

Window had no shields, bathroom sink clogged, no safe key provided, dirty towels

Leisure Friends

8/10

Excellent

10 Sep 2023

Garen

Towels smelled badly

2/10

Poor

27 Aug 2023

ARIUNAA

It was worst hotel I stayed and wish I could get some money back.

Self

8/10

Excellent

19 Aug 2023

kwangil

조용하고 주요관광지와 매우 가까워서 좋았다

Leisure Self

4/10

Poor

16 Aug 2023

Kyung

2 star guest house.

It’s not a 4star hotel rather 2 star guest house. Don’t be fooled! After all these charges, it’s not even cheap anymore.

Self

6/10

Pleasant

31 Jul 2023

Verified traveler

Except for the excellent location, the hotel was barely average. Really minimal amenities. Just plain liquid soap dispenser for both the sink and bathtub. No washcloths. Just a hand towel and bath towel. Also, the reception desk was only staffed for part of the day. But the price was right.

Friends_and_family Friends

6/10

Pleasant

06 Jul 2023

kris

Very spacious room. No tea coffee. Duvet very small and didn’t even cover me. Good location just across the bridge from hustle and bustle of tourist area.

Leisure Self

10/10

Exceptional

28 Jun 2023

John

Really convenient location. Grand looking building and atmospheric rooms and decor.

8/10

Excellent

25 May 2023

Robin

There is so much to love about this hotel! 1. Price. For the location, this hotel is very reasonably priced. 2. Location, location, location. It is just outside of the old town, but you can simply cross the bridge and be in the old town area in less than 5 minutes. There is a main public transportation hub literally 2 minutes away. Many of the main transit lines go through this stop, and the metro stops there as well. Despite that, it is not noisy or dangerous. We felt very safe coming back to the hotel in the middle of the night. The negs (or just be aware). The beds suck a little. Very thin mattress, and after 7 days, both my husband's and my back were killing us. They would empty the trash out of the room and restock the tp daily, but not make the beds. We got a room that was basically divided up into two small rooms. Great when traveling with children/adult child. Shower was a bit small-but very typical for Europe. The girl at the reception was super nice and helpful. Maybe wasn't the most luxurious, but seriously cannot beat the location!

Leisure Family

6/10

Pleasant

02 Feb 2023

Verified traveler

Has Potential with a Bit of Maintenance & Service

The hotel and our room were clean, and the beds were comfortable. Overall it was quiet and restful. When there was staff available they were helpful. However, our first room had major plumbing issues and smelled of sewer gas. It took several days for them to address the issue, and we ended up upgrading so we could have fully functional plumbing. Also, this is not a 4-star hotel as claimed - very limited services: we needed to ask for toilet paper and basic amenities, they were out of coffee several days we were there, and a very limited selection of items to purchase.

Friends_and_family Family

6/10

Pleasant

25 Nov 2022

Jennifer

Convenient location

Leisure Family

4/10

Poor

23 Sep 2022

Carmin

The room equipment are very old and used specially the towels. It is clean the location is good. They charged our service dog for 20 euros! It wasnt even written on the info!

Leisure Pet

6/10

Pleasant

26 Jul 2022

Yan

Old fashion hotel, very tall ceiling and spacious rooms. Across from a busy tram station, and metro stop. Convenient to reach everywhere, but have to bear the noise from trams. Can see the castle up from your window, 5 minutes walk to Charles bridge. There is a lift, but need to walk a few steps to each floor. The bathroom is clean, with a big triangle tub, but a bit awkward for shower. Not 24h reception, we advised our arrival time ahead and the staff waited for us passing 10pm.

Leisure Family

8/10

Excellent

18 Nov 2021

Kristyna

Perfect location.

Friends_and_family Friends

4/10

Poor

23 Oct 2021

William Allan

Ok but check your room when you arrive here

Nice location, the room was big and nice look.

Bit there were food particles on the floor. The TV didn’t work and they said it was like this, oh well. Fixed a day later after vociferous complaints - but not a great first approach.

No hot water for three days due to broken pipe, so we used a different room to bathe. Ok fix but inconvenient.

The breakfast was ok, but better if more people use it. Also be sure to pay and reserve the breakfast in advance. 10€ was expensive for the quality.

The location is outstanding, close to Prague castle and not far from Old Town. Charles Bridge 15 minutes walk.

So if you go you might be lucky, but we were not lucky.

They only have staff around in the afternoon or evening, so hard to get things fixed you just go into survival mode.

They were nice in the end gave us a split of sparkling Czech wine, nice gesture.

So yes I’d stay again but I’d check the room and hot water and television upon check in.

Partner

10/10

Exceptional

28 Sep 2021

Gordon

Great for me

It is an old building, which I really liked. Very interesting and well maintained. Very good location, close to both the castle district and old town. Person at the front desk only worked from 1400 to 2100.
If you like a place that is new and 24 hour staff, don't go here. You will not be happy.
But if you like unusual / interesting / quirky and do not need a baby sitter for yourself, it is great!

Self

8/10

Excellent

14 Aug 2021

Katerina

Lovely hotel with fantastic location.

Fantastic location. Very friendly team at the reception. No housekeeping service provided (stayed for 2 nights) but otherwise very good 👍

Friends_and_family Family

4/10

Poor

10 Aug 2021

Verified traveler

-

Leisure Friends

8/10

Excellent

22 Aug 2020

Seanryan

It’s dated but quant , I enjoyed my stay very quiet at night , and a great base for a short stay visitor . Staff very helpful

Leisure Self

6/10

Pleasant

30 Jun 2020

Covid19GoAway

Good location. Room was historic. Great view of Prague castle out the window. Bathroom was nice, but not adequate soap for tub or shower. Carpet seemed to have needed vacuuming. Breakfast okay, but not great. Parking is not all that convenient and is not cheap in this part of town.

Leisure Family

8/10

Excellent

01 Feb 2019

Verified traveler

overall good

10/10

Exceptional

10 Nov 2018

Verified traveler

Luminous comfortable room

Everything was fine! Big luminous room, comfortable bed. Good breakfast. Just coffee was a bit strange taste, like too sweet.