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Hotel New York

Rotterdam · Netherlands

Koninginnenhoofd, 1View location

9.2/10Excellent682 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Location8.8/108.8
Neighborhood9.0/109.0
Amenities9.0/109.0
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  • Business hotels
  • Sustainability certification
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel New York

Experience a charming stay in the characteristic Hotel New York in Rotterdam. This former head office of the Holland America Line offers skyline views and authentic decorations. The hotel rooms are unique in their shape and colours.

All rooms have high ceilings and are spacious. You will have air conditioning and free Wi-Fi is available.

On the groud floor, you can find the Café-Restaurant. Eat a la carte, a simple meal or a lovely extensive dinner. Choose whatever you like from morning till evening.

There is a second restaurant and cocktail bar in the souterrain, named NY Basement. For your convenience, you can find a book and gift shop at Hotel New York.

Read more about this hotelShow less

When the weather is nice, sit outside on the terrace and enjoy the warmth of the sun and the views on the water. Pets are not allowed.

Hotel New York is in the heart of Rotterdam, within a 5-minute walk of Nederlands Fotomuseum and Fenix Food Factory. This luxury hotel is 0.4 mi (0.6 km) from Luxor Theater and 1.1 mi (1.7 km) from Erasmus Bridge.

Make yourself at home in one of the 72 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Rotterdam? This hotel has 1453 square feet (135 square meters) of space consisting of conference space and 7 meeting rooms.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • An effective city/local tax rate of 6.50 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards, debit cards, and cash
    • Some water is reused through a grey water recycling system
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 16 for children
    • Nearby parking fee: EUR 35.00 per day (230 ft away)
    • Late check-out fee: EUR 50.00 (subject to availability)
    • Crib (infant bed) fee: EUR 30 per night
    • Rollaway bed fee: EUR 50 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Dutch

Nearby attractions

World Port Centre 0.1 km / 0.1 mi
Nederlands Fotomuseum 0.3 km / 0.2 mi
Fenix Food Factory 0.4 km / 0.2 mi
De Rotterdam 0.5 km / 0.3 mi
KPN Telecom Building 0.6 km / 0.3 mi
Toren OP Zuid 0.6 km / 0.4 mi
Luxor Theater 0.7 km / 0.4 mi
Maastoren 0.9 km / 0.6 mi
Erasmus Bridge 1.2 km / 0.8 mi
Spido 1.3 km / 0.8 mi
Mill Network at Kinderdijk-Elshout 1.4 km / 0.8 mi
SS Rotterdam 1.5 km / 1 mi
Kunsthal Rotterdam 1.6 km / 1 mi
Maassilo 1.6 km / 1 mi
Wereldmuseum Rotterdam 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1993
  • Year of most recent renovation: 2018
  • Total number of rooms: 72
  • Number of floors (main building): 2
  • hotel
  • MasterCard
  • Visa
  • Maestro
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
Show 42 more facilities & services
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • Bellboy service
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Terrace
  • Concierge
  • NewspapersExtra charge
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Highchairs
  • Conference room
  • Meeting room: 7
  • ProjectorExtra charge
  • Conference hostessExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Audio-visual equipment rentalExtra charge
  • Hairdressing salon
  • Green Key (FEE)
  • Breakfast buffet
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Breakfast and lunchExtra charge
  • Picnic
  • Identification card at arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin SUPERIOR RIVER VIEWDouble or Twin • SUPERIOR RIVER VIEWDBT.RV-SU

    Photos are not available for this room type.

    Hotel New York

    Double or Twin SUPERIOR RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    Hotel New York

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Hotel New York

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMY • 1 Bedroom • 30 m²DBT.EY
    Double or Twin ECONOMYPhoto unavailable3 photos

    Hotel New York

    Double or Twin ECONOMY

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Room amenities

    • Smoke detector
    • Bathrobes
    • Wi-fi
    • TV
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 33 m²DBT.DX
    Double or Twin DELUXEPhoto unavailable4 photos

    Hotel New York

    Double or Twin DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Room amenities

    • Bathroom: 1
    • TV
    • Wi-fi
    • Bathrobes
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORT • 1 Bedroom • 30 m²DBT.OM
    Double or Twin COMFORTPhoto unavailable4 photos

    Hotel New York

    Double or Twin COMFORT

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • TV
    • Wi-fi
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE RIVER VIEWDOUBLE • DELUXE RIVER VIEWDBL.DX-RV

    Photos are not available for this room type.

    Hotel New York

    DOUBLE DELUXE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Hotel New York

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    Hotel New York

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE RIVER VIEWDouble or Twin • DELUXE RIVER VIEWDBT.DX-RV

    Photos are not available for this room type.

    Hotel New York

    Double or Twin DELUXE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Hotel New York

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel New York

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR RIVER VIEWRoom • SUPERIOR RIVER VIEWROO.RV-SU

    Photos are not available for this room type.

    Hotel New York

    Room SUPERIOR RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel New York

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 35 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable5 photos

    Hotel New York

    Double or Twin STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Smoke detector
    • Bathroom: 1
    • Shower: 1
    • TV
    • Wi-fi
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hotel New York

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Hotel New York

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel New York

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE RIVER VIEWRoom • DELUXE RIVER VIEWROO.DX-RV

    Photos are not available for this room type.

    Hotel New York

    Room DELUXE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR RIVER VIEWTWIN • SUPERIOR RIVER VIEWTWN.RV-SU

    Photos are not available for this room type.

    Hotel New York

    TWIN SUPERIOR RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.RV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel New York

9.2
Excellent
682 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
8.8 /10
Neighborhood
9.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
12 Jul 2026
Michael
We arrived in Rotterdam on one of the hottest days in Europe. The reception was very friendly and even in the heat they were real troopers. (Note: No air conditioning in the lobby but really good air in the rooms). The hotel is right next to the cruise terminal and very handy if you are catching a cruise ship.
Partner
10/10
Exceptional
02 Jul 2026
leslie
I’ve stayed here many times and the Location iis perfect for cruisers as the terminal is right across the street. This wonderful hotel is steeped in so much history. The staff is excellent. Delicious food at their three different restaurants. My favorite is the outside restaurant on tbe water. Water taxis right at the hotel and short walk to the metro or the above ground train into the main center of town. Our room had high ceilings/ large windows and a step up seating area with a beautiful view of the water. Restaurants and the Fenix are located right across a short walking bridge behind the hotel.
Friends_and_family Family
10/10
Exceptional
15 Jun 2026
Carolyn
Room was huge and clean, staff was friendly and helpful, location was right beside our Cruise ship making boarding so convenient. Breakfast in the restaurant was very good as well
Partner
8/10
Excellent
07 Jun 2026
Nicole
The hotel is in a perfect location for a Holland America Cruise. The basement bar was perfect, wonderful NY jazz bar vibes and brilliant barman. It's a lovely location for walking or water taxis and the food hallen down the road is a great spot to eat. The breakfast was quite different from what I imagined, having stayed at N-how a few weeks before nearby and having a wonderful healthy breakfast with so many options, so the very limited options here was a surprise. Due to the lack of explanation and no labels on the first 2 mornings it was a little difficult but by the third morning I appreciated the choice of nice bread and tomato and cucumber and cheese to make a nice sandwich which I enjoyed. If they improved the breakfast offerings, they would be 5 star for sure as building is gorgeous.
6/10
Pleasant
01 Jun 2026
cam
Old and run down pub
Has seen better day
10/10
Exceptional
31 May 2026
Bruce
Great hotel!
Great location next to cruise port.
Staff very attentive and helpful.
Will definitely come back.
Friends_and_family Friends
10/10
Exceptional
24 May 2026
Marc A
Great location
Partner
10/10
Exceptional
24 May 2026
Peggy
Cool old building, large rooms, super funky. Outside restaurant was delicious and great views. Bar also great. Right across street from cruise ship terminal. River taxi’s conveniently located near by. Great location
Partner
10/10
Exceptional
03 May 2026
William
Yvonne at check in desk was very friendly and helpful 😀.
Partner
10/10
Exceptional
24 Apr 2026
Page
We were happy to check in early after leaving the ship. The staff was friendly and helpful. The room was charming, bright and spacious for a historic hotel. The restaurant was busy but they took time to work with us on a dietary requirement. Dinner was very good as was the breakfast buffet. The location was convenient to the cruise terminal, ferries and the metro.
Partner
10/10
Exceptional
18 Apr 2026
David
We loved this hotel. This was our second stay and we would definitely stay there again. This place seems to have a culture of hospitality. The staff from the front desk to the restaurant to the housekeepers were very friendly and always ready to help. They have a lovely breakfast which was included in our package which may involve an extra charge. One tip is that the subway is at the end of the street. We arrived at the central train station and the tourist info person never mentioned that option. We took a cab when we could have hopped on the subway for just a euro. The subway stop is Wllimeniaplain (sp?) Hats off to Hotel New York, one our favorite places to stay.
10/10
Exceptional
13 Apr 2026
Brian
Excellent staff, excellent accommodation, excellent location and an absolutely wonderful experience.
10/10
Exceptional
02 Mar 2026
Konstantin
Great staff, beautiful hotel
Friends_and_family Friends
10/10
Exceptional
20 Oct 2025
Bonnie
Lovely pre cruise stay
Leisure Partner
10/10
Exceptional
09 Oct 2025
John
The hotel kept the historical feel whilst providing modern conveniences
Partner
10/10
Exceptional
04 Oct 2025
Kelly
This is a great hotel especially prior to a cruise. It’s very walkable. Staff are very friendly and took time to answer all questions. Nice little park at end of pier.
Leisure Family
10/10
Exceptional
25 Sep 2025
JOHN
Stayed at the Hotel New York for one night prior to our cruise. The location was perfect as it was walking distance to cruise terminal. It is an historical building right on the pier in Rotterdam. The staff was excellent and the room well-appointed and very clean. There is a nice restaurant and bar in the hotel. Highly recommend this hotel for a pre/post cruise stay or your visit to Rotterdam.
Leisure Family
10/10
Exceptional
15 Sep 2025
Jean Paul
Great place, fantastic rooms
Leisure Family
8/10
Excellent
13 Sep 2025
Robert
Super convenient for our pre-cruise stay since it’s across the street from the cruise terminal. It’s also a short walk to a train station if you want to venture out a bit, but there are local choices for dinner and coffee, etc. The breakfast in the hotel was good, but a little pricey.
Leisure Family
10/10
Exceptional
28 Aug 2025
Md Nasir Uddin
location and hotel service
2/10
Poor
21 Aug 2025
Prasanta

They charge 300 EUR in credit card without a bill

At the time of checkout they charged the credit card with 300 EUR while they said it will be 42.58 EUR and gave an invoice for only 42.58 EUR
Business
10/10
Exceptional
18 Aug 2025
Pnina
The most amazing hotel
Partner
10/10
Exceptional
16 Aug 2025
Angela
Great pre cruise hotel.
10/10
Exceptional
12 Aug 2025
Christopher
Friendly people. Comfortable quiet rooms.
Friends_and_family Family
10/10
Exceptional
10 Aug 2025
Susan

An absolutely gorgeous property!

The Hotel New York is absolutely stunning. There’s so much history within these walls as it used to be Holland America’s headquarters. Our room was so spacious and comfortable-amazing pillows. The cruise port is a 2 minute walk from here-easiest embarkation ever! Many thanks for a fabulous stay!
Partner
10/10
Exceptional
09 Aug 2025
Melanie
The hotel is a beautiful historic building. We loved our room . The breakfast was excellent. Above all the staff were very helpful and willing to go the extra mile which we appreciated so much. I would love to come back for another stay.
Leisure Family
10/10
Exceptional
09 Aug 2025
Terry
The property was very unique. The restaurant served excellent food offerings.
6/10
Pleasant
08 Aug 2025
Deborah
Great staff. Beautiful hotel. Decor is wonderful. Bed and linens were great quality. Room was quiet with blackout curtains. We were tired so did not want to walk to dinner although there are places near the hotel. Dinner at the hotel restaurant was awful. Not really edible. Walking to and from ship was very easy. Would stay again but eat somewhere else.
Leisure Partner
8/10
Excellent
28 Jul 2025
Mary
Breakfast buffet had lots of choices and food was tasty. Chef was friendly and accommodating. The restaurant dinner menu in my opinion was not great. The outdoor restaurant was a great place for cocktails with a view. The bed was a little hard even though I appreciate a firm mattress. A night light in the bathroom would have been nice or an option to turn off most of the lights as the bathroom door has a porthole window on it. Great location if you are cruising out of Rotterdam as terminal is easily walkable. Easy walk to visit SS Rotterdam Museum. Lots of restaurants within walking distance.
Partner
10/10
Exceptional
26 Jul 2025
David

Enjoyable stay, would return

Nice location near cruise ships. The hotel is cruise themed and feels like it inside. Rooms are spacious and give the feeling of a 1890s cruise with vintage pictures and furniture. Definitely would return.
Partner
10/10
Exceptional
13 Jul 2025
Francis
A fun place with tons of character and charm.
Leisure Partner
4/10
Poor
09 Jul 2025
Verified traveler

Never again

Very small room with bed pushed up against the wall. Hardly enough space to even open our suitcases up on the floor. Bathroom was awful. Also very very small and in serious need of an upgrade. At breakfast i asked for an omelet but was told the chef was too busy at the back of the kitchen. In other words - pathetic service. Will never stay at the hotel again.
Partner
10/10
Exceptional
03 Jul 2025
Brian
The onsite restaurant, proximity to the Rotterdam Cruise Terminal and the historical significance of this iconic building, truly make it a memorable experience each time I stay here.
Friends_and_family Friends
4/10
Poor
28 Jun 2025
Tommy
The room size was not as advertised. It was very small!!! There was no air conditioning and constant yelling and loud noises all night in the alley next to our room. When attendant was asked about the small room he acknowledged there were larger rooms but chose to give us smaller ones
Leisure Friends
8/10
Excellent
22 Jun 2025
Jan
The history of this building and the original decor is amazing. Perfect location for cruise terminal. Walk right across the street.
10/10
Exceptional
22 Jun 2025
nigel
Wonderful hotel .. pleasant staff
Business
10/10
Exceptional
15 Jun 2025
Allison
Great stay. We wanted to be close to cruise terminal great location
Leisure Family
10/10
Exceptional
14 Jun 2025
Elizabeth
A must stay! The rooms are beautiful and unique and the property is beautiful. The location is lovely and the surrounding area is walkable and right on the water.
Business Family
10/10
Exceptional
12 Jun 2025
Marc
Perfect location for a layover before or after a cruise (on Holland America especially). The hotel is the former headquarters of Holland America, dating to 1901, and has been lovingly restored with nods to their cruise ship history. There are plenty of restaurants in the neighborhood and access to water taxis and water buses for sightseeing. The restaurant in the hotel is excellent and popular with locals. Everyone on the staff was very friendly and helpful. We will definitely stay there again next time we visit Rotterdam
Partner
10/10
Exceptional
07 Jun 2025
Jeffrey
Very convenient to cruise terminal. Unique hotel, former Holland America building. Great decor. Excellent bar and restaurants.
Friends_and_family Friends
10/10
Exceptional
06 Jun 2025
Marsha
Loved this hotel so much! Room was wonderful and staff super friendly. Full of character and charm
Self
10/10
Exceptional
30 May 2025
Danny
Great hotel. Great location
Friends_and_family Family
10/10
Exceptional
15 May 2025
Peter
Great base ready for a cruise. Loved the decor and the staff were very helpful. Dining room a little limited. Felt it to be a bit 'oyster bar' oriented, not many choices for dinner and very limited options for breakfast. Otherwise its a great hotel and there are plenty of eating places around.
Leisure Friends
10/10
Exceptional
03 May 2025
Michael
The staff and on-site restaurant are wonderful.
10/10
Exceptional
26 Apr 2025
Raymond
Excellent location and a great staff
Leisure Family
10/10
Exceptional
23 Apr 2025
Rick
Nice and clean place and great service
Business_and_leisure Partner
10/10
Exceptional
10 Mar 2025
Karina
It was a wonderful property. The only issue is there are a lot of stairs, even if you take the elevator we still had to do stairs to get to our room and there were stairs in our room. If you stay here, note if you have issues with stairs so they can put you in a different area.
Leisure Partner
10/10
Exceptional
13 Jan 2025
Pamela

Best night of our life

Right next to the cruise terminal which is very convenient. The view of the city and water is stunning from the front of the hotel. Staff were very welcoming and kind, and called us to follow up once we got to our room to check if we needed anything. The room was remarkable. From the high ceilings, giant windows, very upgraded bathroom and lighting. The bed was the most comfortable bed we have ever slept on in all our travels. I didn't want to leave. Everything was so clean, I wondered if anyone had ever stayed before. This hotel exceeded expectations and if i could give higher than 5 stars i would. When in Rotterdam,stay here. You wont regret it.
Partner
8/10
Excellent
05 Jan 2025
Susan
Great property but the only thing was - we had a car and needed parking. Shocking 35 euros per night for parking. I can’t understand why the hotel don’t get it cheaper perhaps 20 euros per night would be more reasonable.
The hotel should negotiate with the parking operator hotel rates I think
Leisure Partner
10/10
Exceptional
22 Dec 2024
Sylvia

Charm, history and comfort

Wonderful, a nice respite from the rain and cold. Spacious room with big windows looking out over the water. Best restaurant we have ever been to, great seafood, much history, charming
Partner
10/10
Exceptional
22 Sep 2024
LESLIE
Anyone taking a cruise from Rotterdam..this is the hotel for you. Across the street from the terminal. Beautiful accommodations, excellent food both inside and outside... dining by the water, and wonderful staff. Water taxis are available right there and the hotel is filled with history from the early beginnings of Holland America Cruise Line.
Leisure Family
10/10
Exceptional
21 Sep 2024
Martin
Great location next to cruise terminal. Historic building that had been renovated into a hotel. Well done with lots of history preserved. Staff and restaurant were very nice. Would stay here again
Leisure Partner
10/10
Exceptional
04 Sep 2024
José
Muy conveniente para cojer crusero , céntrico, habitaciones muy cómodas, amplias y limpiar
10/10
Exceptional
31 Aug 2024
Dana
Beautiful clean and anazing
Leisure
10/10
Exceptional
31 Aug 2024
Franci
We stayed one night prior to a cruise on Holland America. The location was convenient as we could walk to the cruise port in the morning.
Leisure Family
10/10
Exceptional
18 Aug 2024
Stacy

Fabulous stay!

The staff at Hotel New York was fantastic! From the call prior to arrival to the server at the cafe and then the excellent bartender at the Basement… it was all wonderful and would highly recommend to anyone! So glad we stayed there!
Partner
10/10
Exceptional
13 Aug 2024
Thio

Firmly on the nice list!

Full of character and a great place to rest overall! In-house restaurant gets quite warm in the summer months but it's easily overlooked on the balance of things.
Business
10/10
Exceptional
03 Aug 2024
george
Very nice all round!
10/10
Exceptional
28 Jul 2024
Andrew
Great location close to cruise port
Leisure
8/10
Excellent
28 Jul 2024
Hanna
Lovely historical building, nice and spacious rooms, ok views as we were located towards the back of the building. Great location right next to a water taxi station, and minutes walk from erasmus bridge and tram stops.
The restaurant is definitely worrth visiting for a meal, a wonderful dinner with really friendly and attentive wait staff.

The not so greats - noisy location with building work going on next door and traffic.
Beds and pillows were not very comfortable, leaving us all with aching backs.
The cleaners made the beds, did a general tidy but did not clean. A lot of obvious debris on the floor was left, not ideal when you have young children crawling.
Friends_and_family Family
10/10
Exceptional
22 Jul 2024
Sandra J

Great for cruiser ship passengers

Very cool hotel and great indoor and outdoor restaurants. Walking distance from cruise ship port
Partner
10/10
Exceptional
21 Jul 2024
Robert
Can see the cruise ship from the hotel. 3-5 minute walk! Great history of Holland America Cruise Line. Comfortable bed, nice room, very clean. Good restaurant. Beautiful surroundings and views
Leisure Partner
10/10
Exceptional
18 Jul 2024
Reza

Exceeded expectations

Amazing room and great service
Business
10/10
Exceptional
24 Jun 2024
NEIL
We stayed for two nights before our cruise. Great choice. The building used to be the main offices of the Holland America line until 1990s. The building is eclectic and has the vibe of nautical themes and an older building. The rooms and entire place are well designed and high end. Our room was spacious and comfortable and well decorated. The beds were very comfortable and the room was quiet. The hotel outdoor dining was great and there are indoor dining options as well. Have the fish sampler for two people! Best of all the hotel is 300 m from the cruise port. Great choice
Leisure Partner
10/10
Exceptional
15 Jun 2024
Martijn
Nice ambience, not the chain-hotel feeling but original (as it is). Great original style rooms. Excellent buffet breakfast that should not be omitted
Leisure Partner
8/10
Excellent
15 Jun 2024
Neil

Unique quirky historical hotel.

A unique quirky historical hotel but not as luxurious as the price per night would hint at. Rooms are small. Dinner food and service in the basement exceptional. Breakfast very poor food and service. Lunch a little better. Amazing views of Rotterdam and its river traffic.
Business
10/10
Exceptional
12 Jun 2024
Bonnie
Very unique hotel in fabulous location steps from the cruise terminal.
Be warned there is a flight of stairs from the street to the lobby with no elevator.
Leisure Partner
10/10
Exceptional
24 May 2024
Sandy
Unique hotel
Leisure Family
10/10
Exceptional
15 May 2024
Judith
Close to pier
Leisure Family
10/10
Exceptional
04 May 2024
David
The hotel was lovely and historic which made it all the more special. The staff was really friendly and helpful making it a pleasant experience. You can take the metro subway from the Central Train Station. ( Unfortunately the tourist information guy was quite unhelpful and never mentioned that option So ask) The restaurant was excellent. The included breakfast bufffet featured some excellent breads and other European style fare. Dinner was great and so was the service. It is convenient to the cruise port so you just have to walk across the street. We enjoyed our stay and certainly would stay again on any future trips.
10/10
Exceptional
27 Apr 2024
Pamela

The Historic Hotel New York

We loved our stay at this hotel. The location is perfect if you are taking a cruise to or from Rotterdam. It's just steps from the pier. The water taxi is next door. The restaurant at the hotel is excellent. There are also many other restaurants nearby. The area is beautiful and walkable.
Partner
10/10
Exceptional
23 Apr 2024
Xianzhong

Very nice hotel

Great old-style hotel. Friendly people at the front desk. Good breakfast.
Partner
10/10
Exceptional
11 Mar 2024
Minke
Hotel New York is our go to hotel in Rotterdam
10/10
Exceptional
04 Mar 2024
David

Beautiful Hotel with Excellent service.

My husband and I went to Ahoy for a concert. We stayed overnight at New York Hotel.

They called me twice to check if there was anything I needed before we arrived.

I asked for a room with a bathtub, if possible. At the time she said there wasn’t a room with a tub available.

When we arrived, the concierge was very kind. She put us in a room with a nice view of the bridge and I had a tub! Room was beautiful. Loved the masculine decor.

We ate dinner at the restaurant. It was delicious and waitress was excellent.
Everyone was so professional and kind.
We had the breakfast buffet & it was delicious.
The bed and pillows were so comfortable. I didn’t want to get out of bed.
We will return in the summer.
Partner
10/10
Exceptional
24 Oct 2023
Josien
Difficult transportation option. The tram is a far walk 10 min and the uber did not find us easy.
8/10
Excellent
11 Sep 2023
Cristina
The hotel is in the former Holland America building and is very close to the cruise terminal and the Metro. Our room was quite large, the bed was very comfortable, and the bathroom was large as well.
Leisure Partner
10/10
Exceptional
21 Aug 2023
Barbara
Our suit was one of the most beautiful I have stayed in. It was expertly renovated in a contemporary style while maintaining exquisite old woodwork, soaring high ceiling, fireplace, modern large beautiful bathroom, large windows overlooking river, comfortable king bed, large modern soaker tub and enormous velvet sectional couch. The hotel itself is very quirky. It is very old, mazelike but interesting and charming. The entrance is much like a speakeasy, unubtrusive. Several steep steps, no porter in sight, lead to a small old reception area. There is one small slow elevator. Staff throughout the property were helpful and friendly. Complementary drinking water and delicious in room coffee. Buffet breakfast substantial and tasty. Excellent value. Very short walk to cruise ship terminal.
Leisure Partner
10/10
Exceptional
20 Aug 2023
Andrew
Love the way the hotel has kept the past history of the building in its decor .
Leisure Partner
10/10
Exceptional
11 Aug 2023
Anne
The style and history of the hotel was fun and unique. It was an easy walk with our suitcases to the cruise port. Our room had a great view of our cruise ship coming in to port, which made it the perfect location.
Leisure Partner
10/10
Exceptional
31 May 2023
Aurelia
Just stayed for one night but everything was excellent. Great updated bathroom and very interesting decor. Beautiful view. Helpful reception.
10/10
Exceptional
26 May 2023
Cheryl

A gem of a find

Heading out on a cruise. Staying here we were steps away from the cruise port. Hotel was quaint with lots of history.
Partner
10/10
Exceptional
06 May 2023
Nicholas
Great hotel, lots of history, if u like industrial skylines you can’t beat it. Very friendly staff and good range of food offerings.
Business
10/10
Exceptional
30 Apr 2023
Doug
Beautiful vintage hotel
Leisure Partner
10/10
Exceptional
28 Apr 2023
Steve

Hotel with character

Hotel with character; brilliant food, but a bit pricey
Business
10/10
Exceptional
24 Apr 2023
cindy
The history of the hotel - being 150 years made it even more special
Leisure Family
10/10
Exceptional
16 Feb 2023
Mark

Favourite hotel in Rotterdam

Love this hotel, it's a regular haunt on the 3-5 times per year I'm in Rotterdam, always the first choice. Beautiful hotel, stylish, lovely rooms, friendly staff
Business
10/10
Exceptional
27 Oct 2022
bryan
Grand old dame with both old world charm and modern amenities. Top notch breakfast. Proximity to cruise terminal an added plus for cruisers.
Leisure Partner
10/10
Exceptional
19 Aug 2022
Ling
Quite a unique hotel.
Family
8/10
Excellent
27 May 2022
Bert
very tastefull restored building in beautiful surrounding with lots of restaurants, bars, culture on the river.

In late evening noisy with motor bikes revving and loud youngsters
Business Self
10/10
Exceptional
30 Apr 2022
Isabelle
Beautiful!! We got a massive upgrade just because it was possible and totally loved our massive room! V impressed :-)
Business_and_leisure Partner
10/10
Exceptional
11 Apr 2022
Gillian
Lovely historic building. Staff were very helpful and friendly.
Business_and_leisure Partner
8/10
Excellent
24 Mar 2022
Monique
Nice, comfortable room overlooking the Hoerenloper. Great restaurant “Basement!”
Business_and_leisure Partner
10/10
Exceptional
17 Nov 2021
Danny

Great Hotel

Great hotel. Clean and modern room. Very friendly and helpful staff. Parking is right next to the hotel.
Would stay again.
Business
8/10
Excellent
05 Nov 2021
Adrian

Superb historic hotel with cool features

Really cool \"old-style\" historic hotel. River view rooms are huge. Other rooms adequate, all with very tall ceilings. Heating was off in my room when I arrived, which shows eco-friendly strategy. Easy to turn thermostat up a little for comfort. Nice breakfast, but pricey at €20. Great location on water. Superb Rodeo restaurant a 2-mins walk away plus the Food Hallen for variety of quality foods & drink. A bit disappointing that the hotel bar closed up at 10 or 10:30, even for hotel guests, but maybe this is a Dutch thing!
Business
10/10
Exceptional
05 Nov 2021
Jonathan

Nice room

Nice room and beautiful building.
Business
8/10
Excellent
14 Aug 2021
Verified traveler
Clean property dated but in the style of sixties
Leisure Partner
10/10
Exceptional
24 Feb 2020
Fraser
Great hotel with such history - The concierge gave us the full history on the way to the room - which also had it's own history.
Leisure Family
10/10
Exceptional
21 Feb 2020
Kevin
Great History, great hotel
Business
10/10
Exceptional
05 Sep 2019
Verified traveler
Anazing views, great service and perfect location close to museum area.
Leisure Partner
10/10
Exceptional
15 Jul 2019
Verified traveler
Didn’t get daily room cleanup. When I reported it to the front desk, they just schrug it off!
Leisure Family

Location & surroundings

Hotel New York
Koninginnenhoofd, 1, Rotterdam, Netherlands

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Hotel New York

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