Name: Motto By Hilton Rotterdam City Centre
Address: Botersloot 125, Rotterdam, 3011HE, NL

4/10

Poor

26 Jul 2026

Thom

The room was surprisingly small and also dirty. I had to wipe the hair and dirt out of the shower with a towel.

10/10

Exceptional

09 Jul 2026

Fernanda

Na

10/10

Exceptional

06 Jul 2026

Alfredo

The room was spacious and clean. We did not have breakfast this time around. The location feels safe and it is walkable. The room was quiet and all the stuff worked well.

Friends_and_family Family

4/10

Poor

19 Jun 2026

Arindam

$500 for a 160sq ft room is an overkill IMO. Has no proper amenities, no pool, breakfast not included in that price, no views. Not sure what's the high prices about for all the hotels in Rotterdam! Saving grace was the location as everything was walking distance.

Family_with_children

10/10

Exceptional

11 Jun 2026

zoheir

Personnel de la réception très serviable

Friends

10/10

Exceptional

31 May 2026

Erika

Absolutely perfect. Big room, big comfortable bed, best facilities, great shower with amazing products. Lovely staff. Very good value for money. My highest recommendations.

Friends_and_family Friends

8/10

Excellent

25 May 2026

Camille

L’hôtel est bien situé. Chambre étroite.

Partner

2/10

Poor

23 May 2026

Muruggan

Simply change my hotel to another because they were overbooked.
Not given option for me to cancel the booking and choose my own.
They charged my card and refuce to refund because they found me a motel!!

6/10

Pleasant

15 May 2026

Mathew

The rooms are clean and compfortable. The gym is A+. I would say the main issue is the staff is a bit meh and the chairs in the main area are very uncomfotable. The hotel values form over function in the main shared area which is shiek but not best if your goal is laptop grinding. If you are traveling for work and don't care about having a gym, I think Hoteel M is superior for business travel.

Self

10/10

Exceptional

15 Apr 2026

Tammy

I thought the room was really nice. It was smaller than expected but it worked for me. It was in a great location too, close to a lot of places I wanted to walk around too. The staff was very helpful and pleasant as well.

Self

8/10

Excellent

09 Apr 2026

Shelley

It’s very convenient right at the city center. Staff is very friendly!

Family

8/10

Excellent

05 Apr 2026

Nina

Great location to both the train station and the sites.

10/10

Exceptional

10 Mar 2026

Simon

hotel is tidy, room clean and very modern, comfortable bed and excellent location in the heart of Rotterdam

Self

10/10

Exceptional

02 Mar 2026

Delasie

Amazing and helpful staff were nothing but stellar for my month long stay!

8/10

Excellent

22 Feb 2026

Serafeim

Pretty good overall. Great chap on reception, friendly with humour. Room was really clean. Bed was comfortable. Drawbacks are

10/10

Exceptional

20 Feb 2026

manuel

Love this hotel is located in the best part of retterdam you can walk everywhere . The hotel is clean the hotel staff is amazing I love it this is my 3rd time staying in this amazing place. Trust me you will love it

Friends

8/10

Excellent

31 Jan 2026

Paul

Room was very clean, good location for central Rotterdam and staff we're very nice and helpful. I did have a small leak in my shower door which slightly flooded my room on a couple of occasions but I did report this on checkout.

Breakfast buffet could have had a bit more choice and selection but apart from that, it was a very comfortable week in quite a chic, urban vibe hotel.

Business

10/10

Exceptional

02 Jan 2026

manuel

Amazing hotel definitely will stay here again

6/10

Pleasant

23 Dec 2025

James

The room was good condition and the staff was friendly but we had one problem the shower was not very good the way they are done the water came out of the shower all over the main floor in the room so I had to ask for extra towels to mop it up when we had a shower apart from that it was brilliant

Leisure Partner

8/10

Excellent

11 Dec 2025

Yik Lun Allen

The room is small but clean, with secured covered parking.

Partner

8/10

Excellent

29 Nov 2025

Eamonn

The staff were very pleasant and helpful, and the entrance/lobby area was perfect.

The room was a little dated but extremely clean and well maintained and suited our needs, as we were in town for the football.

Overall, it’s a nice little hotel that could benefit from some updates, but we wouldn’t hesitate to stay again.

Friends_and_family Friends

4/10

Poor

21 Nov 2025

Lee

Terrible check-in, terrible toilet roll, cramped room with open plan sink area, expensive breakfast only fish restaurant

8/10

Excellent

13 Nov 2025

Linda

Le personnel et l’équipement
C’était propre en général mais en regardant les détails, il y avait des détritus à mon arrivée dans certains coins( en dessous du meuble de TV+ salle de bain) et c’était encore la 2 jours plus tard après le passage de la femme de ménage

Self

10/10

Exceptional

23 Oct 2025

Rastko

Good buffet breakfast, however they ran out of coffee/tea cups.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Dean

👌

Leisure Friends

10/10

Exceptional

11 Oct 2025

Sebastian

Very nice hotel and room

Business Self

6/10

Pleasant

01 Oct 2025

Dereck

I

Business

8/10

Excellent

18 Sep 2025

Morten Ove

Great quality of breakfast items. Small rooms, but cozy and nice quality

Business

6/10

Pleasant

15 Sep 2025

Carl

Little things

The room was clean and comfortable. Lighting was rather badly designed, too bright, light switches were inconvenient. There was no bedside table. My tea and coffee supply was not topped up from one day to the next' All little things, but simple to get right and makes a difference to how enjoyable the stay was.

Business

10/10

Exceptional

14 Sep 2025

Linda

Great hotel to stay. Room was a little small . But comfy and clean .bar staff ciuld be more attentive when raking irders and service ...had to a couple of times for drinks

Leisure Partner

8/10

Excellent

10 Sep 2025

Björn

Parking is a challenge

The process to park using a remote control is outdated.

Business

10/10

Exceptional

25 Aug 2025

Duncan

Comfy rooms. Great location. Good breakfast

8/10

Excellent

24 Aug 2025

Jonatan

Good hotell bad breakfast!

Partner

10/10

Exceptional

16 Aug 2025

Harmeet

Great location

10/10

Exceptional

28 Jul 2025

Peter

Great hotel in a nice part of the city center. Clean and modern plus you get access to a real gym close by.

Partner

10/10

Exceptional

27 Jul 2025

Nicolai Bøttcher

Amazing spot for a night before an early flight

This hotel is really great with a high service level. We booked it for one night because of an early morning flight. There is a free shuttle service to and from the airport 10 minutes away.

There are plenty of options at the hotel, and we were even got a room upgrade free of charge

Partner

8/10

Excellent

10 Jul 2025

Carmen

Helpful staff, comfortable bed, and convenient to shopping. This is our go-to place to stay in Rotterdam.

Leisure Self

8/10

Excellent

08 Jun 2025

Lauren

Good rooms for families. Kids enjoyed free ice cream and popcorn. Rotterdam itself was dirty and chaotic. Parking not self-explanatory. Hotel overall nice. Beds were the best part.

Leisure Family_with_children

6/10

Pleasant

05 Jun 2025

Daryll

Great hotel. Small rooms but very clean. My only complaint is that they need to accommodate guests with luggage!! It’s nearly impossible to get big heavy luggage up to the lobby and then back out of the lobby. The “death stairs” need to be replaced or something done so that guests can safely transport their luggage into and out of the hotel. If you have very little luggage I can highly recommend this hotel!!

10/10

Exceptional

03 Jun 2025

Sarah

Hotel was very accommodating and clean! Bed was super big. Only issue was our fridge was broke so didn't keep anything cold and I don't think the air con worked but thankfully it wasn't a major issue. The fridge worked in my friends rooms so we used theirs.
One thing I would say is that there is no kettle but reception gladly gave us hot water when we needed. I think an addition of a kettle in rooms could be good!
If I visit Rotterdam again I would probably stay here again, it was very good location and had great transport options and food. Thankyou!

Friends_and_family Friends

10/10

Exceptional

26 May 2025

Claire

Great location to stay in Rotterdam. Staff were super. The room really quiet (slept really well). The room, however, was very small. No place to sit. No bedside table to put things on at night. Breakfast was good - however, if it's not included in your booking, there is no 'set' price, every item is totalled separately. I would definitely stay here again if in Rotterdam.

Leisure Partner

10/10

Exceptional

21 May 2025

Anthony

Excellent service from staff. Looking forward to my next stay here.

10/10

Exceptional

20 Apr 2025

Tess

Superb place to stay - stunning design

The hotel is vibrant, relaxed and a stunning place to stay - the history of the building is amazing and a lovely story to explore. It’s right in the middle of the Blaak area - a very central vibrant area with lots of coffee shops, restaurants and attractions. The loft rooms are compact and perfect for a short stay - great shower, bed set up and TV. Would definitely stay again d recommend it. The only thing I’d ask is for a kettle as I like to drink tea morning and evening and it was a bit of a pain to keep popping down to the bar to order tea. My fault though, I should have asked. The staff were wonderful too - super friendly, especially the man on reception - very helpful and friendly at check in and check out.

Friends_and_family Family

10/10

Exceptional

19 Apr 2025

Mike

Great location, great staff and great interior design.

Leisure Family_with_children

10/10

Exceptional

04 Apr 2025

Ketan

Excellent hotel will definitely be staying here next time I’m in Rotterdam.

10/10

Exceptional

03 Apr 2025

Casandra

The hotel was really easy to get to, it was within a 5 minute walk from the metro station, so hassle-free to get from the airport! Once we got to the hotel we were able to leave our bags with reception and walk around until the check in time, the receptionist was so lovely about it. I definitely recommend it, such a central location and within walking distance of lots of retaurants and attractions. The metro was so close, I felt like this whole trip we never had to worry about transport.

Leisure Partner

8/10

Excellent

16 Mar 2025

Adriana

Heerlijke plek!

Schone kamers, leuke omgeving!

Friends_and_family Friends

8/10

Excellent

08 Mar 2025

Verified traveler

Nice rooms, not so good breakfast

Good hotel. Nice, quiet rooms. Breakfast is too expensive for the offer. Beter to go to a breakfast place in the neighbourhood ( however these are often only open after 9AM)

Friends_and_family Family

2/10

Poor

24 Nov 2024

Sami

Notre expérience dans cet hôtel a été malheureusement très décevante, et je déconseille vivement cet établissement.

Dès notre arrivée, l'accueil a été froid et peu professionnel. Personne ne nous a demandé si nous avions besoin d'informations sur la ville ou d'un quelconque accompagnement, ce qui donne une mauvaise première impression.

Ensuite, nous avons été installés dans une chambre au rez-de-chaussée, où le bruit des canalisations est tout simplement insupportable. Chaque chasse d’eau tirée dans les autres chambres résonne de manière si forte qu’il est presque impossible de trouver le sommeil.

Le pire a été notre première soirée : en rentrant dans la chambre, nous avons découvert des cheveux et des poils douteux dans les draps et les coussins des deux lits. Cela donne immédiatement un sentiment de négligence et d’insalubrité.

Lorsque nous avons signalé ce problème, la réception nous a proposé une autre chambre, mais l’expérience ne s’est pas améliorée. Nous avons dû nous-mêmes mettre les draps sur le deuxième lit, et cela après minuit, alors que nous étions épuisés, accompagnés d’une adolescente qui avait besoin de repos. Ce manque d’assistance de la part du personnel est inacceptable.

En résumé, entre un accueil désagréable, des nuisances sonores importantes et un service loin d’être à la hauteur, je ne retournerai jamais dans cet hôtel. Je vous conseille d’éviter cet établissement si vous voulez un séjour reposant!

Leisure Family

8/10

Excellent

22 Oct 2024

Charlene

Great Location

Nice hotel, cosy bedroom. The dinning room downstairs is always busy, but as I was on the 1st floor so it did not bother me. The walls however in the room are very thin as I heard when my neighbours entered and exited the rooms. Housekeeping forgot to clean my room on the 2 night and did not replenish the coffee, but it was not a huge issue. The location is perfect, close to everything! Great town to walk in.

Self

10/10

Exceptional

13 Oct 2024

Fariba

It’s a great area close to markethal which you can fine any type of food and restaurants. We had a big room which was a two story and had a queen bed upstairs which was nice for kids to be separated, very helpful and kind staff , they could hold on to our luggage for a week so we could travel lighter to other countries, we are so appreciated for that . Highly recommended

Leisure Family

8/10

Excellent

12 Oct 2024

ShuHua

Good stayed in this hotel.

Leisure Family

8/10

Excellent

09 Oct 2024

Jonathan

Breakfast and food options in general lacking.

Self

8/10

Excellent

08 Oct 2024

Jackie

Dorm room size

No coffee in room or available without purchase. Rooms are very small efficient giving a small college dorm room feel. Sink is next to the bed.

Partner

4/10

Poor

30 Sep 2024

Sheetal

So what they mean by open plan is ZERO privacy. There isn't room to swing a cat in these rooms. It's fine if you're travelling alone, but even couples might not like this. The toilet and shower are cubicles in the room and the sink is next to the bed! Also there is a flight of stairs to the entrance of the hotel and no one will help you with your suitcase if you are carrying a larger case. It doubles as a fish restaurant, so it always smells of raw fish. All Hilton Mottos have this open plan and I wouldnt stay in one again in the future.

Leisure Friends

8/10

Excellent

20 Sep 2024

Christine

Rooms very clean and modern, however very small for two people. Parking convenient next door. Bar and lobby nice. Close to a casino. Quiet and bed great.

Partner

8/10

Excellent

18 Sep 2024

Verified traveler

Muy buen hotel para todas las edades , excelente ubicación cerca de la estación y buena relación calidad-precio.
Sería muy conveniente que incluyeran el desayuno en el costo de la habitación .

Friends_and_family Friends

10/10

Exceptional

15 Sep 2024

Mohammed

I really enjoyed how everything is a 15-20 min walk. The area is safe, i walked the area late in the night and felt completely safe. I would definitely stay again.

Leisure Family

6/10

Pleasant

22 Aug 2024

Lonnie

Ive travelwd for 30 days through 10 cities, and Motto by Hilton is by far my least favorite of the hotels. Definitely not worth the money. Service was terrible. Coffe was expensive. Room layout was awful. Who thought putting partial walls between the toilet and sleeping area was a good idea?
I have several other complaints, but you get the idea. I would not recommens this hotel to friends. There are many other available options

Leisure Partner

10/10

Exceptional

14 Aug 2024

Chris

Amazing service, and comfortable rooms!

It was a lovely stay with comfortable bed, warm shower and we wished we hadn't made plans for dinner elsewhere as it smelled so good! Service was lovely.
The A/C in our first room brought in a bad smell from the kitchen bins, but the staff moved us with no questions asked. We would be very happy to stay there again.

Partner

8/10

Excellent

07 Aug 2024

Michael

Not for the handicapped

The rooms are minimalist but clean. The staff was very accommodating. My husband fell on our first day and injured his knee. He was bed ridden for three days and the employees were all very helpful.
The hotel isn’t made for handicapped people but is good for a short stay for a healthy person.

Partner

10/10

Exceptional

30 Jul 2024

Wai Lim

Room look bigger in real life

Surprisingly nice hotel

Friends_and_family Family

8/10

Excellent

29 Jul 2024

Miss Maxine C

Great location with access to all amenities, shopping, and eateries!

10/10

Exceptional

11 Jul 2024

Carla

Room was exactly as described and was perfect for our travelling family.

8/10

Excellent

22 Jun 2024

ahmad-shaker

Location

Friends_and_family Family

8/10

Excellent

09 Jun 2024

Farzeea

A good and simple hotel that is convenient. Near shopping and very accessible.

Leisure Family_with_children

10/10

Exceptional

08 Jun 2024

Marianna

It's a very new property and was designed very well. The rooms are small but have everything you need in them. If you like sea food, they have an amazing (but slightly pricy) market and restaurant that looked amazing! I would absolutely stay here again.

Leisure Family_with_children

10/10

Exceptional

03 Jun 2024

Vladislav

Clen quiet and modern rooms. Friendly staff.

Leisure Family

6/10

Pleasant

21 May 2024

Kwabena

Easy to locate
But no place to park at the front and unload if you have heavy luggage
Reception was initially unhelpful and argumentative. No information on how to get out of the car park and we had luggage. It say restaurant on the website but it seem it is no for the hotel and need booking in advance but one told us and it was full of people not guests of the hotel when we went to book a place for dinner .
Clean neat rooms but very small and tight you can hardly turn and not even tea making facilities .

Friends_and_family Family

10/10

Exceptional

14 May 2024

LUIZ GUILHERME DELGADO

Roterdam surpreendente

Hotel muito bom, excelente localização, bem confortável.

Partner

6/10

Pleasant

07 May 2024

Verified traveler

No amminities

Friends_and_family Friends

10/10

Exceptional

03 May 2024

Qifeng

Convenient location and friendly staff. However, the food option is limited

10/10

Exceptional

01 Mar 2024

Gary

Very comfortable stay

Really enjoyed a one night stay - the rooms are a little tight for space but very well equipped and comfortable. Car parking is available and very convenient. Will definitely return.

Business

10/10

Exceptional

26 Feb 2024

Luke

Great little hotel

The rooms are small but it great condition. Given that the rooms are only 15sqm I don't think I'd want to share with a friend but with a partner or alone is great.

I loved the bed and slept so well.

Friends_and_family Friends

8/10

Excellent

13 Feb 2024

Verified traveler

Spacious room but very small shower space

No coffee machine nor kettle.
Similar to a studio apartment, everything in the open. Small shower and small toilet.
Very spacious room but very small countertops or surfaces to place objects.
Large sofa bed .

Friends_and_family Family

10/10

Exceptional

15 Nov 2023

Thomas

Work trip

Perfect location. Great Bar and restaurant, Service was really good and the feel from the place is welcoming.

Could do with stocking up on Irons for the rooms as there was a shortage. Every hotel should have these in every room.

Business

10/10

Exceptional

13 Nov 2023

Ricardo

The hotel has great staff at the front desk. Keep up the good work!

Business_and_leisure Partner

10/10

Exceptional

05 Oct 2023

Jennifer

Nice room, great location. Loved it!

Business

6/10

Pleasant

02 Oct 2023

Jonathan

The hotel is nice but extremely expensive for the room and services provided. For 300 euro per night plus taxes I expect a room significantly larger than the bed it contains (there was not enough clearance between the king bed and the walls to do this in the room I was assigned) and I expect tea/coffee facilities and a phone in the room. The QR code provided to contact staff did not work. I was told I could request a kettle on check in, but when I did I was told they had none left! Just not good enough for the price of the room.

I do not blame any of this on the staff, who like all Dutch people I had contact with, were lovely. I blame it on Hilton management who leverage the Hilton brand to encourage people to stay at smaller hotels and then overcharge them while providing minimal guest room amenities.

This is the second time I have made this mistake with Hilton and it will be the last.

Business Self

4/10

Poor

22 Sep 2023

Aurelian

The positives: good location and friendly staff
The negatives: the rooms are very tight and there no space around the bed even for a night stand. The biggest drawback for us was the toilet. It was literally located 3 ft from the bed, and divided only by a glass door from the room, with gaps on top & bottom, and to hear and smell everything that is happening over there was not very appealing. If you are not travelling along I would not recommend this place.

8/10

Excellent

20 Sep 2023

Miu Ho

Early check-in. I did not like that there was no chair in the room.

Leisure Partner

8/10

Excellent

10 Sep 2023

Yahya

Ok

6/10

Pleasant

29 Aug 2023

Mohamed

Very small rooms, literally inhabitable

8/10

Excellent

18 Aug 2023

Laura

Nice trendy hotel. Good location. Rooms were nice but having bathroom in the bedroom is a little strange.

Leisure Family_with_children

8/10

Excellent

27 Jul 2023

Valeska

Looks strange from outside. But once you check in and head to the room it's worth it.

Leisure Family

8/10

Excellent

19 Jul 2023

Jacob

An otherwise excellent hotel, with a fantastic fish restaurant, friendly efficient staff. Not the best area in Rotterdam

Leisure Self

10/10

Exceptional

19 May 2023

Laura

Our check-in was amazing

Leisure Family

10/10

Exceptional

14 May 2023

Laura

Very good experience

10/10

Exceptional

01 May 2023

Alessandra

Highly recommended

Excellent stay !
Staff very friendly and helpful.
Clean room.
Great breakfast!

Partner

10/10

Exceptional

30 Apr 2023

Daniel

Staff were very personable, quality of food was exceptional and our room was modern, spacious and quiet with a huge bed and 70” TV.

Leisure Partner

10/10

Exceptional

20 Apr 2023

Katie

Great hotel, friendly staff

Our stay at Motto by Hilton Rotterdam was fantastic! The staff was incredibly friendly and helpful. We even got an early check in without even having to ask. The rooms were clean and common spaces were well kept. The food and drinks at the restaurant bar were reasonably priced and delicious. Will definitely stay there again if in Rotterdam.

Friends_and_family Friends

10/10

Exceptional

18 Apr 2023

Martin

Staff at reception very friendly

Self

6/10

Pleasant

17 Apr 2023

Verified traveler

Obwohl das Zimmer schon vor 9.00 verlassen,war es nach 17.30 immer noch nicht aufgeräumt

10/10

Exceptional

17 Apr 2023

So Chun

We had a lovely stay at the Motto. Staff was friendly, great location, the place was sparkling clean and the room was reasonably priced.
We booked the family room, which by default has linked doors. It was noisy, so the rooms might benefit from better sound proofing. Other than that, bed was very comfortable!

Leisure Family_with_children

10/10

Exceptional

21 Feb 2023

Verified traveler

Lovely hotel, good location, staff were very helpful. Good room setup with bunk bed

10/10

Exceptional

27 Jun 2026

Herlinda

Goeie ligging en vriendelijk ontvangen

Self