Name: a&o Hostel Rotterdam City
Address: Schiekade, 658, Rotterdam, 3032 AK, NL

6/10

Pleasant

21 Jul 2026

Stephanie

We stayed in a double room and my friends were in a triple room. Both rooms were extremely hot to the point we all struggled to sleep. There was no air-conditioning, just a fan that was chained to a high shelf so couldn't be moved to a more convenient position. The Pillows were also super flat and lumpy. With no spares in the room. When we arrived, someone knocked on the door after about an hour & walked in very quickly where I was half dressed - asked if we had been given a bottle of water - I replied no but no bottle was ever bought (my friends room had water)
The staff were friendly but the room wasn't up to scratch. Even for a budget hotel in my opion. I wouldn't return sadly.

Friends_and_family Friends

8/10

Excellent

15 Jul 2026

Hayley

Great location and everything we needed, was a very hot weekend so air con would have been beneficial as there were 5 of us in 1 room, that’s however my only criticism everything else was great.

Friends_and_family Friends

6/10

Pleasant

12 Jul 2026

Heather

Good location, walkable to many things. Was unable to check in early but the receptionist (very nice woman with pink hair) allowed us to check in our bags and put our electronics in another save. Once checked in we headed to our room where only 2 of the 4 beds had sheets and blankets and not enough bath towels for the amount of people on our reservation. Breakfast was ehh.

Family_with_children

8/10

Excellent

22 Jun 2026

Folaranmi Bidemi

Nice

6/10

Pleasant

17 Jun 2026

Susan

Loud fights

Self

8/10

Excellent

01 Jun 2026

William

Great staff, room was clean and what you would expect for a budget hotel.

Partner

8/10

Excellent

26 May 2026

Ramin

I paid for 8 person , but the rooms have only 6 bang beds .

Family_with_children

8/10

Excellent

19 Mar 2026

Ioannis

The location is fantastic and the staff are very kind and helpful!
We had a private room so we didn’t feel unsafe. However the condition of the hostel and the cleanliness of the room could be vastly improved.

10/10

Exceptional

21 Feb 2026

Richard

This place exceeded my expectations. Super clean, well appointed. Shame it didn't have a kitchen but the room was v modern and spacious. I was with my family (2 kids). The room next door were smoking weed and it was coming through. I told reception, they sent security up and the problem was solved. Staff were great - I really have few complaints.

10/10

Exceptional

02 Feb 2026

Mark

Great !!!

Friends_and_family Friends

8/10

Excellent

10 Jan 2026

Kevin

Confusing drive to the hotel but otherwise a decent hotel in a decent area.

Leisure Family

10/10

Exceptional

18 Dec 2025

Adam

Staff were excellent at dealing with a disruptive guest.

Leisure Self

10/10

Exceptional

11 Dec 2025

Mark

.

Friends_and_family Friends

4/10

Poor

07 Dec 2025

Edson

Receptionist never there. No toilette paper in room. Homeless people sleeping in corridor and staying in reception.friends of guests sleeping for free in my room.

10/10

Exceptional

02 Dec 2025

Sean

Comfy beds, clean facilities, perfect location and friendly staff

Friends_and_family Friends

10/10

Exceptional

02 Dec 2025

Mark

.

Friends_and_family Friends

6/10

Pleasant

01 Dec 2025

David

Functional room, good shower & TV. No kettle.

Good breakfast & friendly helpful staff

Leisure Family

8/10

Excellent

24 Nov 2025

David

Good

Leisure Self

8/10

Excellent

09 Nov 2025

Anna

I was pleasantly surprised with this hostel hotel-which I have to admit didn’t realize it was a hostel. We had a private room with a bathroom and it was very clean and well maintained. Staff was very friendly and location was perfect

6/10

Pleasant

01 Nov 2025

Dipanjan

The room was tidy and had all basic necessities in place. The breakfast spread was also very nice, and had good variety. The community kitchen however, was not in the best of shape, with some amenities straight up not working. Really appropriate the luggage storage facilities provided, as we reached early and needed to drop our luggage for a few hours before we could check in. Staff was very helpful, thought being a hostel, they maybe not be available allt all times like a hotel, which is perfectly acceptable. The location is easily accessible from both Rotterdam centraal and Trams, though the area by itself doesn't have much to see or explore.

Leisure Family

8/10

Excellent

25 Oct 2025

Angeline

Not fancy but a nice play tonstay for a night. They have a bar where you can purchase drinks or food for a very cheap price. Ask for the pooltable. It is in a hidden room. I would go to this place again if I need a 1 night stay in Rotterdam. It is like 10-15 minute walking from the train station

Leisure Family

8/10

Excellent

21 Oct 2025

James

8/10 - would stay again.

Very close to centraal station (about 8 minute walk), plus a major tram line stop directly outside the hotel. Staff is great. There was a small (solvable) issue in my room and the staff fixed it within 10 minutes. Very much a no-frills European hotel room, but it’s clean and safe (security guard on site in the evening)

Self

2/10

Poor

20 Oct 2025

Deniz Ekin

I booked a 4 person dorm but they said they do not have it so they put me in a 6 person dorm without any refund.

8/10

Excellent

17 Oct 2025

Timothy

Room were clean and bunks were decent however unfortunately my charging socket in the bunk did not work. There was also only one tray under each bunk rather than 2 if you wanted to look your valuables away. Dorms had an en-suite shower and toilet which was clean and modern.
They had luggage storage, WiFi was reasonable and they had a nice bar area at the front. It also has parking which a lot of hostels don’t have.
Hostel is situated about an 5minute walk from the central station. It is about 10-15minute walk into the centre and another 10-15walk to the waterfront.
Overall this is a good modern hostel.

Self

10/10

Exceptional

03 Oct 2025

John

A budget option in an emergency situation where prices in town went through the roof and basically just wanted a bed for a few hours - this place was brilliant and exceeded my not high expectations - brilliant budget option.

Business Self

8/10

Excellent

25 Sep 2025

Sharmini

The staff were really friendly. Area is great, just 9 mins walk to Rotterdam Centraal. Tram station is near 1 min maybe. Rooms are clean, but u cant expect luxus. Its a hostel and very cheap. But gud for the price. Only negative there are so many people, if they are drunk its loud outside ur room. Otherwise it was gud.

Leisure Family

10/10

Exceptional

20 Sep 2025

Kseniia

Nice experience

I booked single room. It was small, but cozy. Everything was clean and fresh. Breakfast was very nice like in classic hotels.

Self

8/10

Excellent

16 Sep 2025

david

The location of the hotel was convenient as it was within walking distance from the train station and the centre of Rotterdam. The biggest let down was the weather.

Leisure Family

6/10

Pleasant

03 Sep 2025

Aathavan

Staff allowed our car to stay in parking after check out time

Leisure Family

6/10

Pleasant

31 Aug 2025

Verified traveler

Fine, basic, but not very clean

Staff were friendly, guests were respectful and the room was relatively comfortable, although hot, however... Check-in took ages, there were no lockers, the floor was covered in dust, there was a pair of dirty socks in my bed so I'm not sure it even got cleaned between the previous person leaving and me arriving as they give you bedding to make your own, the bathroom was not clean, and the pillow was virtually non existent.
It's cheap and close to the station but I wouldn't recommend it unless you're part of a group that has the whole room to yourselves and stay more than a night so you can schedule a room clean.

Self

4/10

Poor

23 Aug 2025

Usman

Very dirty room

Room were not clean, there was sand on the 3 beds. Floor in the bedroom was full of all sorts of stuff and bedsheets had stains of unknown origin on them. Aircon didn't work and no one came to have a look at it once it was reported at the reception

Friends_and_family Family

6/10

Pleasant

22 Aug 2025

Joanna

Near Rotterdam Centraal, you can walk and tram everywhere. There was no AC and no air circulation what so ever. The windows barely open. It was 30 degrees celcius in the room. Otherwise, the bedding and pillows were good for a hostel.

Leisure Family

2/10

Poor

15 Aug 2025

Donald

Horrible, will never return to that place again and surely not under the actual management.
Two years ago we stayed in that same property and it was very nice, clean and save. Under this new management it is horrible, we do NOT recommend staying at that place.

Leisure Family

4/10

Poor

13 Aug 2025

Atif

Very basic

Leisure Family_with_children

8/10

Excellent

08 Aug 2025

Emma

Comfortable for a family of 5

We stayed for one night and our room was clean and comfortable.

Friends_and_family Family

8/10

Excellent

25 Jul 2025

L

Good value and convenient

This hostel is nothing fancy but good value and perfectly adequate. The location is very good, just 10 mins. walk from Rotterdam Centraal. I would book again.

Self

8/10

Excellent

15 Jul 2025

ysvelia

The room was no clean properly

8/10

Excellent

08 Jul 2025

Diana

Everything was good.

8/10

Excellent

07 Jul 2025

Nikita

The hostel itself is good. The people are terrible.

Leisure Self

8/10

Excellent

29 Jun 2025

Joanna

Very clean and civilised for a very budget price.

10/10

Exceptional

29 Jun 2025

Leo

Nice place enjoyed my stay

6/10

Pleasant

05 Jun 2025

Jamie

What I did not like about my stay at A&O Rotterdam City was that the lock for the bathroom has a gap meaning anyone could be watched whilst showering and/or using the toilet. This is a breach of privacy. Secondly, I feel the room could've been kept better care of, it attracted bugs and I have received multiple bites because of it. Something extra I want to add is that the elevator to the 2nd and 3rd floors, inside the elevator sometimes the button can take a few presses to flash and take someone to the floor number they chose. This can cause some anxiety especially since the same applies to the button that opens the doors too. This hostel is very convenient, but I feel it does need to improve. I would probably come again if I visit Rotterdam again but things do need to change.

Leisure Self

10/10

Exceptional

01 Jun 2025

Lynn

Breakfast was great and room clean. Shower was really nice

Leisure Friends

4/10

Poor

27 May 2025

Christopher

Really scruffy place. Stayed in A&O hostels before in Germany and we're pretty good. Noisy road outside room had to use ear plugs. My rule is I ask myself the question would I stay here again the answer is no.

Leisure Self

8/10

Excellent

09 May 2025

Mark

Good value

Hostel was busy with a wide range of age groups, plenty of space in 6 bed dorm, close to the Rotterdam Central Station and the city centre, breakfast was available but didn’t use it, cheap price for a one night stay

Self

8/10

Excellent

21 Apr 2025

Adrian

Very convinient

Had a good stay. The room was small but for one person was ok.
Loved the water pressure in the shower.
The breakfast buffet was very good.
And it’s conveniently located 5 blocks away from Rotterdam Central.

Self

6/10

Pleasant

19 Apr 2025

Diana

Booked 2 rooms got 1

I booked 2 rooms. They apologized and said the room was the same. As I walked away they noticed my brother and niece. I had to tell them I booked 2rooms. They looked it up and said that's ok. At least it was only 1 night. The room had 2 side by side beds and a set of bunk beds. I didn't know I booked a hostel since I had filtered hostels out of my search . A little loud at night, but that is expected.

Friends_and_family Family

8/10

Excellent

06 Apr 2025

Karolina

I had booked single room and it was pretty quiet room and clean.

Leisure Self

6/10

Pleasant

27 Feb 2025

devika

Its a great location but the kitchen area was really small. Room are fine. But if others talk in the hall, you can get disturbed by the noise.

Business_and_leisure Family_with_children

8/10

Excellent

05 Feb 2025

Ashwin

Manager on Duty was outstanding, excellent,amazing

The manager on duty (his name starts with a G, apologies, I am terrible with names) was excellent, outstanding, and just amazing! Every establishment needs someone like that gentleman, the world will be in safe hands, and a happier place.

Self

10/10

Exceptional

02 Feb 2025

Jim

.

2/10

Poor

27 Jan 2025

Cameron

Very poor

Leisure Friends

8/10

Excellent

01 Dec 2024

Craig

All staff and guest were friendly, it was quiet at night which was good when we needed a sleep after being out all day.

Would recommend if you are look8ng to stay not to far from Rotterdam Central.

Leisure Partner

2/10

Poor

04 Nov 2024

Dirk

We had a reservation for a double bed, a bunk bed with tv and we got a room with 3 bunkbeds without tv. The room was dirty (with fake eyelashes from the previous guest in the bathroom and chewing gum on the beds) We paid 200 euros for a night (4p).

Leisure Family

8/10

Excellent

03 Nov 2024

C

A clean place.

A clean, tidy hostel. Super cheap room. My only complaint was that my roommates (in a shared room) all snored very loudly and came and went at all times of the night. I think some were Uber eats riders, so kept very unsociable hours. However, that’s not the fault of the hostel!

Self

8/10

Excellent

01 Sep 2024

Thi Ngoc My

The hotel is good at the price. It’s clean enough. The hotel is not allow smoking but when you open the window, the smokes around you 😂😂. But at the price, it is very good. Breakfast at price 10€ but it’s poor and crowded.

Leisure Family

2/10

Poor

27 Aug 2024

ellesse

Booked a twin room and was given a dorm room due to lack of availability. The room was unclean when we arrived, dirty floors and walls. During the 5 days the room did not get cleaned. Had to request clean towels as they were not replaced. Bitten by bugs in the room.

4/10

Poor

27 Aug 2024

Daniel

Although staff were very helpful, the wi-fi did not work inside the room and only worked in a very specific part of the lobby. Laundry room and shared kitchen were also not available despite being in the advertisement. The room itself was not bad - you get what you pay for.

Business_and_leisure Self

10/10

Exceptional

19 Jul 2024

kathlyne

my friends had really good time l. It was clean and quiet.
Construction ongoing at the main entry.

Leisure Friends

8/10

Excellent

03 Jul 2024

Jamie

It was an easy spot to walk to and from the hostel. It gave all the bare essentials needed for my trip in Rotterdam and close enough to multiple forms of transport.

10/10

Exceptional

25 May 2024

Jaiden

Good

10/10

Exceptional

22 May 2024

Kyle

You get what you pay for, end of the day, great value for money

10/10

Exceptional

08 May 2024

Andrew

The reception is very friendly, helpful and Kind. Thanks to Sunny.

Leisure Friends

8/10

Excellent

16 Feb 2024

Carlito

4N Fam Break around NL

Just enough the price you've paid for. Walkable to Central train station. Please note, the entire reception area or lobby is under renovation so their website's photo isn't the current one.

Friends_and_family Family

8/10

Excellent

11 Feb 2024

Vladyslav

Lots of uncomfortable people, bad ventilation and small amounts of light inside the rooms.

Business_and_leisure Friends

10/10

Exceptional

28 Nov 2023

Daniel

The staff is really great.

Leisure Self

10/10

Exceptional

24 Nov 2023

Daniel

The staff went above and beyond.

Leisure Self

10/10

Exceptional

11 Oct 2023

Hossam

Very good

8/10

Excellent

18 Sep 2023

Shaun

Convenient location

Convenient location, 15 min walk from the central train station. Friendly staff, clean safe rooms.
No lift, so if you can't climb stairs let management know.

Self

6/10

Pleasant

28 Aug 2023

Verified traveler

Gave someone else a key to our private room so other guests tried to come in our room - made me feel unsafe. Otherwise, was standard hostel room with very good location to city centre.

Friends_and_family Friends

2/10

Poor

28 Aug 2023

Parisa

Your fraud, which changed the terms of my reservation from payment on the spot and the possibility of canceling the reservation with a fine, and I could not travel to the Netherlands due to not receiving a visa, I lost $350.

6/10

Pleasant

30 Jul 2023

Verified traveler

Unsafe area

Not a safe area. Be careful out front after dark - you will be approached and robbed outside if not careful. No security at hostel. Standard A&O hostel, perfectly fine inside.

Business

2/10

Poor

20 Jul 2023

Verified traveler

Very bad.

8/10

Excellent

27 Mar 2023

James

Location is ok.
Rooms give you the basics you need.
Staff friendly.
Everything you would expect for a budget hotel.

Friends_and_family Friends

6/10

Pleasant

12 Feb 2023

Eemeli

Our room was very dusty and cold, there was little heating fans to blow warm air into room but those things were very loud when turned on. We got flu after sleeping first night… Staff was great to be honest!

Business Partner

4/10

Poor

30 Sep 2022

Neil

Miss if you want to relax in your room.

Bathroom not clean, hairs in bath and around toilet. No glass in bathroom, for facilities in room, no tea or coffee or kettle.
Don't use if you want to relax between trips into town.
Resident drug dealer on hotel steps at night, could be handy for some.

Partner

6/10

Pleasant

29 Sep 2022

Carl

I had a noisy room, which was very elementary; I had to ask for a glass. Staff seemed uninterested.

Business Self

6/10

Pleasant

04 Sep 2022

Amal

meh

Business Self

10/10

Exceptional

01 Jul 2022

Mark

Simple contemporary stylish hotel rooms

8/10

Excellent

15 Jun 2022

Verified traveler

Pleasant stay

City suite room as lovely and big, really comfy bed, excellent location.

Room is noisy due to the trams, to the point of not being able to sleep at all, would be good to have fans in the room to drown out the noise as the air con is too weak

Partner

8/10

Excellent

18 Oct 2021

Verified traveler

Single ply toilet role is brutal

When we arrived the lady on the desk was a little rude, as was a male member of staff during our stay. Luckily the young man with the moustache was AMAZING so I would always recommend talking with him if you have any questions! The rooms were spacious and had lots of light, with a large comfortable bed, the toilet paper was clearly a money saving choice as were the toiletries. They do let you store bags which was really appreciated as we left @5pm for the ferry!

Partner

10/10

Exceptional

11 Oct 2021

Mylene

I really liked this hotel. The room was spacious and the bathroom even had a tub. The staff were excellent and the breakfast buffet was elaborate. We loved staying here.

Leisure Family

6/10

Pleasant

23 Sep 2021

Verified traveler

WiFi not working inside the room,service room they are not changing bed sheets and not hoovering the room etc

4/10

Poor

19 May 2021

Verified traveler

Staff are friendly

Business Partner

10/10

Exceptional

16 Sep 2020

Luke

Decent hotel in great location. We had a good night sleep.

Leisure Partner

8/10

Excellent

12 Aug 2020

HarmvandeSeijp

Good Hotel central location 1.9 miles from the center of Rotterdam.

Friends_and_family Family

4/10

Poor

27 Jul 2020

Carl

Dont go

Dont let the pictures fool you on this one. Bad service, bad area, bad rooms

Partner

6/10

Pleasant

18 Mar 2020

Verified traveler

Shower broken, Breakfast expensive, matress too soft

Friends_and_family Partner

10/10

Exceptional

04 Mar 2020

Verified traveler

Great staff and nice rooms. The location is perfect for people traveling by rail/bus.

10/10

Exceptional

19 Feb 2020

Holly

Would definitely stay again

Clean rooms, very friendly staff, 24/7 access. Very enjoyable stay:)

Partner

8/10

Excellent

16 Feb 2020

Murli

Convenient location and staff are helpful.

Front desk was helpful in attending to guest request.

Business

10/10

Exceptional

05 Feb 2020

Michael

Stopover in Rotterdam

Stayed in a City Suite room for 2 nights.Room was spacious with a very comfortable bed.Room faced the street at the front of the hotel, so there was some noise from passing trams but it didn't bother me, light sleepers should request a room away from the street.All staff I dealt with were kind, friendly and helpful.Location is great , with the tram stop (Line 25,stop Schiekade ) literally being directly outside the hotel, 2 stops from there to Rotterdam Centraal. I used the tram, then the train, to go to Schiphol airport with luggage,and it was easy .Breakfast was Euro 15 extra but I thought it was very good, with a large variety of hot and cold foods. There is a shortcut from the hotel to Centraal, ask the front desk for directions, it is only a 5 min walk, faster than following the tram line. Would definitely return to Hotel Rotterdam, it had everything I required.

Business Self

8/10

Excellent

04 Jan 2020

Verified traveler

it was a good deal, money wise and quality wise, no complaints

Friends_and_family Family

2/10

Poor

22 Dec 2019

Zaynab

Not clean at al

Partner

10/10

Exceptional

30 Nov 2019

Davis

Great Trip.

Stayed one night in Hotel Rotterdam while over for the Feyenoord v Rangers Europa League game. Very comfortable stay, everything went very well with check-in, our room, and check-out. Staff were patient and friendly, as the Hotel was pretty full with football fans, so the barmaids were busy throughout. Also impressed with the location, which was about 5 mins walk from Station Central, with Tram and Metro stops right outside.

Friends_and_family Friends

8/10

Excellent

24 Nov 2019

e

Good hotel, lovely staff.

Excellent staff, really friendly and helpful. My room was spotless and cleaned well each day. Hotel itself is a bit run down but on the other hand it is cheap and very well placed !!

Self

8/10

Excellent

14 Nov 2019

Verified traveler

Great central position. Rooms functional with small bathrooms but excellent value.

Business Partner

6/10

Pleasant

11 Nov 2019

Don

Close to transportation and restaurants.
Property is worn, can use an refresh.
Overall, decent for price and location.

Friends_and_family Family

8/10

Excellent

03 Nov 2019

debra

nice place to stay for a break away

was a comfortable stay at the hotel , staff very helpful , polite , and friendly , was not so happy with Rotterdam as not for my type of sightseeing , the towns and surrounding areas are beautiful but not what i went for , the coffee shops (smoking) were to far away from each other and tourists are not WELCOME in them , so afraid will be going back to Amsterdam

Partner

4/10

Poor

28 Oct 2019

Verified traveler

I book the hotel from Thursday 10/17 to 10/24 because I knew that I would arrive the morning of Friday 10/18 and wanted to have the room available to rest. When I arrive at the hotel I was told that they had me as a NO SHOW so they rebook my room to someone else for the weekend ( even though the room was paid for 7 days) and they didn't any rooms available until Sunday afternoon. They left me hanging for the weekend with no room. When I asked to speak with the Management they said that they couldn't help me. That they were book for the weekend. They wouldn't reimburse me for the 2 night that I lost.
on Sunday when I was finally able to check and went into the room there was bugs crawling on the wall the bed had big indentation where the matters had collapse. the shower door wouldn't close proper.
They mark my reservation card for free breakfast in the morning for the inconvenience that I had gone thru. When I went down the next morning they told me that I didn't have free breakfast. I would recommend this Hotel to anyone.

Business_and_leisure Self