Name: The James Hotel Rotterdam
Address: Aert van Nesstraat, 25, Rotterdam, 3012 CA, NL

10/10

Exceptional

21 Jul 2026

Anna

Lovely stay- huge room, comfy bed and great shower. The lounge and little shop on the 2nd floor was a great addition.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Sian

Had a lovely stay. Room was gorgeous, lovely bathroom. Will recommend to everyone

Partner

10/10

Exceptional

21 Jul 2026

Stacey

Great sized rooms, comfy beds, and very friendly and helpful staff.

10/10

Exceptional

20 Jul 2026

Katherine

This is a excellent hotel, in a good location to see all the sites. The staff were very welcoming and helpful and we enjoyed the relaxing atmosphere and stylish decor. We couldn't fault it, highly recommended!

Family

10/10

Exceptional

20 Jul 2026

Enyce

Super clean hotel. I did not have one complaint or one negative observation. Great location. One block to the metro. Couple of blocks to shopping in the marina. Just a few blocks from the train station. It’s a really good hotel. Only negative was construction going on nearby. That’s not their fault.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Catherine

Clean, centrally located, and excellent staff.

Friends

10/10

Exceptional

15 Jul 2026

Roxana

I had a great stay at The James Hotel Rotterdam and would definitely stay here again.

As a solo traveler, I felt safe and comfortable throughout my two-night stay, which was very important to me. The hotel was clean, well-maintained, and much better than some of the reviews I had read beforehand.

The location is excellent—right in the heart of Rotterdam and within walking distance of plenty of shops, restaurants, cafés, as well as the metro and tram, making it incredibly convenient to explore the city.

I also appreciated that the air conditioning worked well, especially during the warmer weather, making the room very comfortable after a long day of sightseeing.

Overall, I had a wonderful experience and found this hotel to be a great choice for anyone visiting Rotterdam. I would happily stay here again and highly recommend it, especially for solo travelers.

Self

10/10

Exceptional

14 Jul 2026

Robert

No bar. Other than that perfect.

Self

10/10

Exceptional

13 Jul 2026

Richard

Brilliant place. Don't hesitate to book.

Partner

10/10

Exceptional

12 Jul 2026

John

The rooms were cleaned daily. Front desk staff were very professional. Tons of shops & restaurants nearby. We travel a lot, and this was the most comfortable hotel we stayed at recently. Rooms were spacious & the AC temp was set perfectly. Plenty of natural light in the room but you can just draw the curtains to keep the light out especially during the summer months. They also have a snack bar/market which is open 24/7 if you get hungry for snacks. Overall very satisfied with our stay.

Partner

10/10

Exceptional

10 Jul 2026

Craig

Awesome stay. Close to everything. Would highly recommend.

Partner

10/10

Exceptional

09 Jul 2026

Amy

Elegant and beautiful. Beds are very comfortable. Great location and very friendly staffs.

Family

8/10

Excellent

08 Jul 2026

Yin Chun

Spacious room and very clean. Excellent location and overall is good. The only drawback is , why there’s no hangers in the toilet? you can’t even hang your wet towels! Very strange design and very user unfriendly

10/10

Exceptional

06 Jul 2026

Elvina

Our room was fairly clean, but we did notice some nut shells on the floor by the bed when we arrived in the room. We thought it would be cleaned but by day 4, it was still there, which means that the cleaning didn't involve the floor. This could be improved.

Everything in the room was in good condition. Air conditioning was great as it was rather hot weather in July. One thing which can't be helped by the hotel, is the traffic noise sometimes with car racing or hooting in the middle of the night.

Partner

6/10

Pleasant

05 Jul 2026

Karin

The hotel is well situated for tourism. It is very clean and well maintained. The lobby is very dark for some reason. We could’ve used face cloths in our room and I found the pillows rather lumpy.None of the English channel news channels had signals. The hotel did make efforts to try to fix it but in our three days there nothing changed. That was disappointing.

Friends

10/10

Exceptional

04 Jul 2026

Paul

Great place to stay

Partner

10/10

Exceptional

04 Jul 2026

Yared

I

6/10

Pleasant

03 Jul 2026

Junaid

No parking again... As always.. where we go hotels continue to lie about having parking and then nothing... You ll end up paying 60 euros at the neighbour parking lot... Goodluck

10/10

Exceptional

02 Jul 2026

Joseph

Very nicely appointed rooms. Friendly staff. Excellent location.
I had just flown in from London so maybe the subpar, overpriced accommodations there may have coloured my views!😁

Family

10/10

Exceptional

02 Jul 2026

Angela

Absolutely loved this hotel. We stayed in a Junior Suite which my 9 year old nephew described as a luxury penthouse suite. I have very high expectations when it comes to cleanliness and this Suite was immaculate. The Suite had everything you could need. I have stayed in many hotels for business and pleasure and this was definitely one of the best. I had what I thought was a problem with the bath, rang down to reception and the colleague came up to my room immediately and sorted it out. My only complaint is that my Eurostar was cancelled and I could not book a 2nd night here because the Suites were all booked. Would not stay anywhere else when visiting Rotterdam.

Family_with_children

10/10

Exceptional

27 Jun 2026

Daniel

Overall an excellent hotel and experience. Clean and liked the option to request the room is not cleaned for a day, for which the hotel would plant a tree. Great location and the room was lovely. Only element that wasn’t in the room that I would have liked were bathrobes, but that’s a small detail and we’d definitely stay again.

Partner

8/10

Excellent

24 Jun 2026

Ngoc

The room was really clean and I felt like the space in the room really helpful for me and my family. The staff were kind and guilted is to the right path. The air conditioning was really good because The moment we set it , it instantly made the room feel better. I felt that this hotel was in the best area because it had shops, food, and even a mall. It is so close to all the attractions and it helped our family by a whole lot.

Family_with_children

10/10

Exceptional

22 Jun 2026

Kat

Very elegant hotel, with clean, fresh and tastily decorated rooms and good amenities in central Rotterdam. The breakfast “market” (you “shop” what you want to eat and pay accordingly) is lacking variety a little and there are no hot food options, otherwise a highly recommended hotel choice. Highlight for me was how quiet the room was- I did not have to wear my earplugs I normally wear at night!

Self

10/10

Exceptional

22 Jun 2026

Erhan

The location is perfect to explore the city, shopping and dining. The room was very spacious. There is a small market on the 2nd floor where you can find almost everything you may need.

Family

10/10

Exceptional

16 Jun 2026

Jonathan

Nice location very Clean

8/10

Excellent

14 Jun 2026

Johanne

L’hôtel est bien situé pour se déplacer à pied. La chambre de bonne dimension est très propre et la salle de bain moderne. Avec fenêtre au 3e étage mais la vue était affreuse.
Malgré notre arrivée très tôt à cause du vol transatlantique, aucune chance d’obtenir une chambre avant 15h. On nous a dit qu’on pouvait s’assoir au salon de l’étage. Nous avons l’habitude de voyager et il y avait plusieurs années que nous n’avions pas eu la moindre possibilité d’obtenir une chambre pour se reposer du long décalage. Les bons hôtels le font de nos jours, même si l’heure officielle est 15h. Le personnel s’est montré intraitable et nous n’avons pas du tout apprécié.

Partner

8/10

Excellent

12 Jun 2026

Gregoire

Only stayed for one short night but the room was comfy, very big and the bathroom was very clean, modern with a nice shower.

Hotel is well located, close to the train station and in the centre of town.

Good value hotel, would recommend.

Self

10/10

Exceptional

10 Jun 2026

Jacob

Very good service 24/hour a day and good looking very close to downtown

Family_with_children

10/10

Exceptional

08 Jun 2026

Nicholas

Room was very clean and maintained that way. Air conditioning - we turned it down. So tgat was okay. Plenty of shopping opportunitues near by. Food market was good for breakfast - i don't eat a large breakfast so a buffet woukd ve wasted on me. I still like a breakfast on site so it was good to be able to pay for what you eat. Also possible to get a hit drink or..... 24/7.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Alicia

Room was very clean and spacious.
Shops and restaurants are very close by.
Train station was also within walking distance.

Self

10/10

Exceptional

04 Jun 2026

Christian Alberto

Staff service was great! They were very helpful and kind. Room was clean and spacious. The location of the hotel is great as well!

10/10

Exceptional

30 May 2026

Rebekah

The staff were incredibly helpful.The hotel was within walking distance of the train station,sights, restaurants and shops.We highly recommend it.

Partner

10/10

Exceptional

28 May 2026

Justin

Hotel was perfect location for touring around Rotterdam and for bars and restaurants. Hotel feels new and well kept. The lounge and market on the 2nd floor was perfect for grabbing breakfast snacks and drinks. Would definitely stay again.

Partner

10/10

Exceptional

27 May 2026

louise

The location was amazing, close to Rotterdam Central, local bars and the sights, the hotel was lovely, especially liked the food area, being able to get drinks, snack at anytime. Comfy beds, rooms were big. Had a great stay would highly recommended

Partner

10/10

Exceptional

24 May 2026

Leslie

We arrived before our room was ready, however the 2nd floor was a nice lounge with food and beverage (self-service) with CC payment. Ideal for waiting. Hotel close to lots of amenities, sites, and transport. Air conditioning was a little weak,but advised front desk who were going to check it out. Front desk staff very efficient, friendly and helpful. Highly recommend this property.

Partner

6/10

Pleasant

24 May 2026

HIDEKI

The location of hotel was very nice and convenient.

Self

10/10

Exceptional

23 May 2026

Julian Alexandro

Awesome!!

Partner

10/10

Exceptional

22 May 2026

Wendy

Great location, comfortable beds, great staff.

Partner

10/10

Exceptional

19 May 2026

Katharine

Really nice boutique-feel hotel. My room was huge, very clean and comfy bed. I enjoyed the self-service coffee/snack/breakfast offering and the lounge it was served in was a nice place to sit and read.
Staff were very helpful and recommended some places for me to eat and drink as a solo diner.

Self

10/10

Exceptional

18 May 2026

Jan

Nice hotel in a good location. Very comfortable. Staff helpful. Food kiosk had several choices but property would be nicer if it offered at least a continental breakfast.

Self

10/10

Exceptional

16 May 2026

Jordan

Super helpful staff great central location.

Partner

10/10

Exceptional

13 May 2026

John

The hotel is very modern i was on 16th floor which was no prob at all.i was welcomed by friendly helpful reception actually the young lady was superb .the breakfast is different but actually it works and once again the i guess managress was wonderful . My room was clean bdd comfy shower great .my only downside the television not great but everything else thankyou fantastic

Self

10/10

Exceptional

12 May 2026

Gregory

.

Family

10/10

Exceptional

08 May 2026

Stephen

The room was very clean and comfortable. We slept well. No noise at all on the high floors. I had a service issue and staff were concerned and were addressing the problem. All communications were clear and considerate. I found the area of town close to all the things a traveling couple require. I would return here and recommend it.

Partner

6/10

Pleasant

08 May 2026

FRANCISCO

Room needs to be properly cleaned. The advertising is a little bit misleading

Partner

10/10

Exceptional

07 May 2026

Toren

nice hotel gym small breakfast never been hotel like a shop

Partner

4/10

Poor

07 May 2026

Terry

It is reasonably well located in the city. The room was very spacious. The bed was comfortable. Towels were small. Air con was a bit tricky to control. Breakfast was a self serve nightmare with a limited mix of packaged foods, a single coffee machine for a large crowd. You pay by the item with a self serve machine which is not easy to navigate. A bossy person is there to help but is actually quite rude in doing so. This model of breakfast was NOT made clear on the Expedia site. Most of the public spaces are painted black and rather poorly lit.

Self

10/10

Exceptional

06 May 2026

Laura

Excellent location, large room, convenient.
Definitely would recommend.

Partner

10/10

Exceptional

05 May 2026

Sachin

Had a fantastic stay at The James Hotel Rotterdam. Everything - from the stylish, modern rooms to the central location - was spot on. The self-service concept was seamless and surprisingly convenient, and the common areas were thoughtfully designed. It struck a great balance between comfort, value, and independence. Would absolutely stay here again.

Partner

10/10

Exceptional

04 May 2026

Kenneth

No face clothes in the room

Friends

10/10

Exceptional

04 May 2026

Thuy

Clean hotel with nice service staffs.
No complaints af all. Definitely will be back next time. Thank you.

Family

8/10

Excellent

30 Apr 2026

Ian

room clean but no breakfast options

Partner

10/10

Exceptional

29 Apr 2026

Hans

Great central located hotel. Friendly staff, clean and quiet rooms. Great place when visiting Rotterdam on a business or city trip.

Partner

8/10

Excellent

29 Apr 2026

Delme

Great location, helpful staff, good size rooms.

Family

10/10

Exceptional

28 Apr 2026

Dave

We have never experienced hotel staff who were as helpful, friendly and caring as these folks! The front desk staff especially we're awesome; what a pleasure! We have booked to stay here again.

Partner

8/10

Excellent

24 Apr 2026

Claude-Jean

Fait malheureux, un dégât d'eau par la femme de chambre à l'entrée de la chambre. Tapis mouillé et aucune indication. Situe6au 1er étage, vue sur un mur en construction et bruits suspects dans la nuit entre le plafond de la chambre et le plancher du 2ieme, comme de l'eau dégoulinant. Personnel assez serviable.

Partner

10/10

Exceptional

19 Apr 2026

Lily

The hotel was beautiful, perfect location, Room 1604, was AMAZING.

Partner

8/10

Excellent

17 Apr 2026

Sandra

Clean room
Comfortable beds
Nice bathroom

No place to open suitcase- no luggage stand in room.

Family

10/10

Exceptional

15 Apr 2026

Kerrie

Excellent location!

Partner

8/10

Excellent

14 Apr 2026

Darlene

We loved the location of the hotel. The staff was very helpful and friendly. The room was well equipped with one exception. Like many hotels now, one think comforter is offered for warmth at night time. There is no other option other than to sleep without nighttime cover. I thought about covering with a towel. I do wish hotels would provide choices.

Partner

8/10

Excellent

13 Apr 2026

Pawel

This place offers a fantastic location for exploring the area. However, I found the amenities to be quite limited for the price point. It might be a good option if proximity is your absolute top priority. For those seeking more value in terms of services, other choices might be more suitable. Nevertheless, the convenience of the location is undeniable.

Self

8/10

Excellent

11 Apr 2026

Yvonne

Good points - really comfy large bed and duvet, climate control in room was excellent, spacious room, great shower, nice staff, good location for shopping/eating, nice and clean, water dispenser machine at reception.

Bad points - view from window was right into an office block being constructed, noise early in the morning from building work close-by, area around hotel was like a building site, noisy street with fast cars going flying up and down.

Partner

10/10

Exceptional

10 Apr 2026

See Mok

Staffs are very friendly. Location is really convinience, shops and restaurants nearby.

Family

6/10

Pleasant

07 Apr 2026

Richard

The room was clean and tidy and there was plenty of room. The shower was very good and the ensuite shower room small but good. Downsides were noise from the road traffic late at night at the weekend, narrow uncomfortable single beds, soap ran out in the bathroom and was not replaced, TV did not work (said no-one registered in the room).

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Bert

Clean cool room. Friendly staff.

Family

10/10

Exceptional

04 Apr 2026

Mary Anne

Great location. The rooms are clean and modern. Efficient check-in.

Just note that the breakfast is à la carte, with items priced individually (per croissant, jam, etc)

Partner

10/10

Exceptional

02 Apr 2026

Brian

Starting at front desk the team are so warm and welcoming. The room was immaculate. The airconditioning was just right. Bathroom was just the right size. Hotel is right in the middle of everything-10 minutes from train station,shopping and restaurants within easy reachwalk

Self

10/10

Exceptional

31 Mar 2026

willem

yes great

Self

10/10

Exceptional

25 Mar 2026

Joshua

Great location! Short walk to lots of entertainment, shopping, and food. Property and staff are excellent!

Self

10/10

Exceptional

24 Mar 2026

Alex

Beautiful rooms and lovely staff

Self

8/10

Excellent

22 Mar 2026

Russell

Well located hotel.

I thought it lacked a little luxury and finesse for it's 4 stars.

I appreciated the idea of the market place on floor 2, but would prefer a staffed bar with full range of drinks, not just beer, wine or gin and tonic. More choice is required if this is the way forward.

No upgrade to room offered, although expected it with Expedia.

Friends

10/10

Exceptional

16 Mar 2026

Kiaora

Good room size, clean and well located in the city centre.

Partner

10/10

Exceptional

12 Mar 2026

Sin ying christ

Clean room, shop nearby

Partner

10/10

Exceptional

07 Mar 2026

Ann

Perfect stay.
Professional, friendly and helpful staff.

Partner

10/10

Exceptional

05 Mar 2026

Janey

Excellent hotel great location

10/10

Exceptional

25 Feb 2026

Michael

Very quiet, clean, nice staff and location perfect.

Self

10/10

Exceptional

23 Feb 2026

Lesley

Great beds and slept well. Excellent and supportive staff, wonderful lounge area with an abundance of choice to snack, eat and drink. Clean and spatious room. And fantastic central location.

Family_with_children

10/10

Exceptional

20 Feb 2026

Pamela

Perfect location

10/10

Exceptional

12 Feb 2026

Daniel

Clean room, was upgraded to a bigger room. Plenty of space for any work I had to do.
Staff helpful.

Business

8/10

Excellent

10 Feb 2026

Michael

Spacious room, comfortable bed and in a great location. Staff were all very friendly and helpful.

Partner

10/10

Exceptional

26 Jan 2026

Jo

Beautiful and spacious room well-designed room. Comfortable, large bed. Everywhere was spotlessly clean.
Exceptional staff and service.
The whole stay was delightful.

Business_and_leisure Friends

10/10

Exceptional

25 Jan 2026

Samuel

Clean rooms, good staff

Leisure

6/10

Pleasant

25 Jan 2026

Christopher

Room was average despite being a “deluxe”. Staff were lovely. Room key stopped working after a day, presumably it wasn’t validated for my 2 day stay. Stairs were a nightmare, if I’m staying on the first few floors I’d always rather use stairs than wait for a lift. Here the stairs were unfinished and lacked any real signage meaning it was difficult to find reception, poor from the hotel. Location is only ok, good for train station, not great for main dining and drinking areas.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Kevin

Would stay again

Leisure Self

8/10

Excellent

22 Jan 2026

Hwee

Friendly and nice hotel

Leisure Self

10/10

Exceptional

21 Jan 2026

alice

Lovely hotel and stay

Friends_and_family Friends

10/10

Exceptional

21 Jan 2026

Claire

The room was very clean and spacious and the bathroom was modern and updated. The front desk employees were very friendly and pleasant to deal with. The location of the hotel was very convenient to shopping and restuarants. We would definitely stay here again!

Leisure Partner

8/10

Excellent

09 Jan 2026

Louise

Good location in town centre.

Business

10/10

Exceptional

03 Jan 2026

Laura

Beautiful hotel. Reception staff were very helpful and knowledgeable. We arrived very early and were able to check in straight away which was brilliant. Amazing shower in the bathroom. 24hr market with a great space to chill out in. Really lovely hotel.

Partner

8/10

Excellent

02 Jan 2026

Amanda

I really enjoyed my stay at The James Hotel in Rotterdam. I could check in early, which was very helpful as I had a few pieces of luggage. The room was clean and comfortable.

There is also an Albert Heijn supermarket less than 5 minutes away, which is great for buying food and drinks and topping up on extra necessities. Koopgoot and Lijnbaan are also a stones throw away in case any last minute shopping needs to be done!

The reception staff were kind and helpful. They speak both English and Dutch, which is very useful if you are visiting from another country and do not speak the local language. Check-in was easy and everything was clear.

This will definitely be my hotel of choice going forward anytime I do come to Rotterdam, as it's very central to everything (Tram stops, Metro Station, Rotterdam Centraal, etc). I would happily stay here again!

The only negative would have to be the scaffolding / building work going on next door whilst I stayed - which meant having to walk in the road anytime I left to go outside, but thats not something within their control!

Leisure Self

10/10

Exceptional

02 Jan 2026

Jordan

Room was very spacious for a standard room. Very clean. Good pod coffee machine and decent shower pressure. Staff were very welcoming and helpful. Hotel was also very well situated.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Rafael

Great overall!

10/10

Exceptional

30 Dec 2025

Rodney

Room was clean

Business_and_leisure Self

10/10

Exceptional

29 Dec 2025

Christopher

The staff were very attentive and kind. The rooms were amazing and very comfortable.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Cedric

Good staff

Leisure Family

10/10

Exceptional

22 Dec 2025

LYNN

central area not far to walk to any attractions. breakfast was a great idea you only pay for what you want. very comfortable beds and pillows. would highly recommend

Leisure Friends

10/10

Exceptional

20 Dec 2025

Rob

Wonderful facilities, really clean and stylish

Business_and_leisure Self

10/10

Exceptional

19 Dec 2025

keith

-