Name: nhow Rotterdam
Address: Wilhelminakade, 137, Rotterdam, 3072 AP, NL

4/10

Poor

28 Jul 2026

Maureen

I booked a superior room and I was placed in a room with a big box in the middle making the room small I could find the fridge and their was not even a bottle of water in the room. Then we had to be evacuated from the hotel without any suggestions on where we should book. I had to walk down 9 floors with my heavy suitcase to find out what’s happening. The staff tried their best but the process was not working
I was very disappointed with my stay this time I booked 2 years ago and had no fault. This time has made me reconsider booking with you again

10/10

Exceptional

16 Jul 2026

Sharmin

I had a wonderful stay and would definitely recommend this hotel. The room was spacious, spotless, and one of the most comfortable hotel rooms I’ve stayed in. The bed was incredibly cozy, and after long days of exploring Rotterdam, it was the perfect place to relax.

The highlight of my stay was the location and the stunning views over the Erasmus Bridge and the Maas River. Watching the city wake up while enjoying breakfast was an experience I’ll remember for a long time.

The breakfast buffet was excellent, with a wide variety of fresh and delicious options, from pastries and fruit to eggs, smoked salmon, and local specialties. Everything was well presented and regularly replenished.

The staff were friendly and welcoming throughout my stay, and the hotel had a relaxed atmosphere that made it easy to unwind. I also enjoyed the bar and terrace in the evenings with beautiful views of the skyline.

Overall, this hotel made my visit to Rotterdam even more special. I would happily stay here again.

Self

8/10

Excellent

11 Jul 2026

Peter

The property is in a perfect location and it’s a nice hotel, modern and well kept. It’s located walking distance to the downtown core, there are many restaurants close by to choose from. My only issue was room design in that there was a huge concrete pillar just inside from the windows in the middle of the room. No pictures of their rooms show this so I would advise that when booking, demand a room without this “feature” when booking.

Partner

6/10

Pleasant

10 Jul 2026

Lori

Great location for a night before our cruise. Lovely view and friendly staff. We had several traveling in our group and everyone agreed rooms could use a refresh. Not a lot of privacy in the bathroom with the glass doors.

10/10

Exceptional

02 Jul 2026

Tammy

We loved our stay. It was clean, staff very nice and loved the views from our room. It was easy to get to with the metro and tram line both right at the hotel. Loved the area, park, small grocery store, restaurants and walking area. Most of all, it was the easiest walk to the cruise terminal. I will be recommending this hotel to my clients as well. Would definitely stay again.

Family

6/10

Pleasant

02 Jul 2026

EDMUND

Usb outlet broken with no standard plug to charge cellphones. No adapters at the desk to work around it. Staff charged my phone with their personal equipment. Air conditioning poor at best. “Sunrise” room overlooking construction site. Two of the three elevators worked intermittently. No early check in, though they did watch our bags. Small lobby to wait for your room on a 90 degree day. The Breakfast was excellent. When i cruise from Rotterdam again I won’t be staying there.

Family

10/10

Exceptional

11 Jun 2026

Jurgen

I stayed at nhow Rotterdam during a business trip and had a very good experience.

The hotel has a modern design, excellent amenities, a very spacious room, and a very good breakfast. The overall atmosphere is stylish and comfortable, making it a great choice for both business and leisure stays.

One of the highlights is the bar on the 7th floor, which offers excellent views of the Rotterdam skyline.

Overall, a very good hotel and one I would gladly recommend.

Business Self

6/10

Pleasant

01 Jun 2026

Don W

Many missteps. Disappointed with the hotel at this price point. Will not make a reservation for a local restaurant for you. They claim privacy reasons, even though the reservation could be booked under the hotel name with their phone number and our name. I’ve never encountered this before with a hotel.

Arrived from Canada shortly after noon and were told the room was not ready. Check in at 3:00. Some European hotels are so adamant about their check-in time rather than provide customer service to their guest. Going on 24 hours without sleep, a room ready would have been appreciated. What was disappointing and annoying were others checking in and being given room keys. In addition, the reception staff smiling, gesturing and whispering to each other as we sat and waited for over an hour.

Poor A/C in the room. It took all night to cool the room to 22-23C.

The handheld shower in our bathroom would not stay upright to shower. Our stay was for 2 nights and we requested it be repaired and it was not. Again at this price point this is not something you expect.

The furnishings are something you would see in an inexpensive chain hotel. Once again, not something that you would expect at this price point.

Overall, a disappointing hotel.

Positives - the location if catching a cruise but certainly not enough a reason for a positive review.

Partner

8/10

Excellent

15 May 2026

Ronaldo

Breakfast is very good, with a lot of options. Clean room and nice staff.

Partner

8/10

Excellent

10 May 2026

John

Service and breakfast are excellent. I love the location next to the bridge and the port

10/10

Exceptional

10 May 2026

James

Excellent breakfast

Partner

8/10

Excellent

09 May 2026

George

The breakfast was amazing. Everything was fresh and the coffee was perfect

Family

10/10

Exceptional

03 May 2026

Tom

Staff

Partner

10/10

Exceptional

04 Mar 2026

Angela

Beautiful hotel, excellent staff, and right across the street from a delicious food and metro stop. I would be happy to stay here every time I come to Rotterdam.

Partner

10/10

Exceptional

04 Mar 2026

John

Central location, next to metro. Beautiful views. Food and local convenience store a second away. Loved sauna and gym.
Only niggle was the only accessing your floor. There was a large group of us spread across different floors. Access was frustrating around this. Other than that fantastic hotel!

10/10

Exceptional

14 Feb 2026

Todd

Wonderful restaurant with friendly staff.
Breakfast has a great selection
Rooms are spacious and clean
Good location, close to metro

Business

10/10

Exceptional

23 Jan 2026

Elizabeth

It was unbelievable and completely completely perfect. The two things that stood out were the front desk staff — Amondi was a dream come true with a heart of gold and moved mountains to assist us. And also the breakfast. OH MY GOSH ABSOLUTELY TO DIE FOR. Best breakfast I have ever had in a hotel, in a restaurant, in my house, on a cruise ship — ANYWHERE. Pure perfection and worth every penny. I am now loyal to this hotel brand.

Business Partner

10/10

Exceptional

04 Jan 2026

Joanne mary

The view was simply amazing !
Their is a car park under hotel with lots of spaces
Rooms are stunning and breakfast was amazing staff were super helpful
Will definitely stay again

Partner

8/10

Excellent

07 Dec 2025

Per

.

Partner

10/10

Exceptional

12 Oct 2025

JORGE

Está en una muy buena ubicación. Los desayunos son increíbles, apenas para empezar la movida mañana.

Business_and_leisure Partner

10/10

Exceptional

11 Oct 2025

Brian

Staff was kind, patient, very efficient in the performance of their duties.
The room was very fresh and clean.

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

Leslie

Excellent room with excellent views in a convenient and walkable area. Metro station basically in front of the hotel. Foodhallen over the road. Large room and very comfy.
My only little criticism: in the bathroom, a few things were visibly damaged. I think in a hotel like this, that should not happen.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Craig

Nice hotel.

Very nice hotel. Staff was very friendly and helpful.

Partner

8/10

Excellent

20 Sep 2025

Keith

Great basic hotel. Good restaurants nearby and right beside the cruise dock.

Leisure Family

10/10

Exceptional

13 Aug 2025

Tracie

Again one of my better choices, and thrilled to have had the opportunity to stay here. Location was prime, and walkable/bikeable to everywhere I wanted to go. The area was busy, however not chaotic. The restaurant on site had wonderful and artsy/interesting choices for both food & beverage. I though the pricing was a little steep, but the portions were also more than I had expected. The overall design of the rooms and general property was eye catching and energizing, without compromising ease and comfort. Suitable for solo travelers, business travelers, and families. The staff I met were all kind and helpful, offering a high level of service standard.

Business Self

8/10

Excellent

27 Jul 2025

Magaly

The hotel is very good and has a beautiful terrace, but it’s far from downtown/the city center.

Leisure Partner

10/10

Exceptional

26 Jul 2025

will

Great location for cruises and short walk to Het park

Leisure Family

10/10

Exceptional

14 Jul 2025

Tracy

Amazing hotel with personal touches. Every staff member we encountered were so helpful, friendly and took the time to make your stay super. Breakfast was great, everything was so fresh. We will definitely be staying here again. Highly recommend.

Leisure Partner

8/10

Excellent

29 Jun 2025

DELIA

Near the cruise terminal, Metro, and many dining options.

Leisure Family

8/10

Excellent

10 Jun 2025

STEPHEN

Close to cruise ship

Leisure Family

10/10

Exceptional

10 Jun 2025

Carmencita

Very clean and it’s very close to the cruise port terminal; only 2 minutes walk plus you have the Erasmus bridge view

Leisure

10/10

Exceptional

08 Jun 2025

Darlene

Nice hotel. Excellent breakfast.

Friends_and_family Friends

10/10

Exceptional

21 May 2025

Stephanie

Great atmosphere

8/10

Excellent

18 May 2025

Mary

Friendly staff and very clean

Leisure Family

8/10

Excellent

04 May 2025

Hannah

.

Leisure

10/10

Exceptional

03 May 2025

YI DAN

Very nice hotel. We will definitely come back.

Leisure Family_with_children

2/10

Poor

03 May 2025

Donna

Property not appropriate for roommates. Huge mirror facing bed. See through glass walls for shower and toilet. Only 1 chair, too small to share if not intimate. Waited 45 minutes and 2 phone calls to get towels. We are not the target audience.

Leisure Family

8/10

Excellent

23 Apr 2025

J

Good stay here

Business_and_leisure Self

10/10

Exceptional

28 Mar 2025

Thomas

Extremely friendly staff and enjoyable stay

10/10

Exceptional

01 Mar 2025

Kimberley

Gorgeous Hotel, very fun & unique!!

Leisure Friends

10/10

Exceptional

14 Jan 2025

Ben

Excellent hotel

Very good. Nice hotel, location in a smart area very quiet though the metro or tram seems to go underneath which is quite loud first and last thing at night. There’s a food hall just opposite with a range of options.
Food options in the hotel only open until 9.30 and no room service option after that.
Excellent views from the terrace on the 7th floor.

Business

10/10

Exceptional

15 Dec 2024

Jose

the skyline view room was really nice

Leisure Partner

10/10

Exceptional

02 Dec 2024

Fay

We had a wonderful stay at Nhow. The rooms were spacious and comfortable. The hotel and bar had a vibrant atmosphere, and the staff were warm and welcoming. The sauna was a highlight of our visit—be sure to reserve a slot at reception to enjoy it. The only drawback was the beds, as the mattresses were sensitive to movement, which disrupted our sleep at times. Overall, a fantastic experience with just a small area for improvement.

Leisure Partner

10/10

Exceptional

21 Nov 2024

Margaret

Great place to stay

I love this hotel! Always a great stay!

Partner

8/10

Excellent

20 Nov 2024

Verified traveler

Nice hotel but shower terrible

I liked the hotel, it is clean, has everything that I needed except for a shower. I will not stay there again because of the shower. It’s a bathtub and it is way too high from the floor. I was honestly simply afraid when entering and leaving the shower. Nothing to hold on to.

Business

10/10

Exceptional

14 Nov 2024

Pamela

This was the BEST ever…the front desk staff OUTSTANDING so welcoming and friendly.
Can’t wait to stay there again!

Leisure Family

10/10

Exceptional

06 Nov 2024

Imelda

This property was very clean , breakfast was amazing !!! A very short walking distance to cruise ship port !!! Staff very nice and helpful 😊

Leisure Family

10/10

Exceptional

17 Oct 2024

Larry

Great stay -great staff!

Excellent hotel and best staff! At check in Amondi was really very special! Helped us with bags and gave great advice! Really made our stay special! Room was great, too!

Partner

10/10

Exceptional

09 Oct 2024

MARIA E

Proximity to Cruise entrance

Leisure Partner

10/10

Exceptional

02 Oct 2024

John

Close to cruise port

Leisure Family

6/10

Pleasant

26 Sep 2024

Kevin

You need to check you the Toilet wall, in room 1209. It is obvious to me what a previous guest has done, maybe your cleaners have not noticed !
Sit on the toilet and look at the wall opposite

Business

10/10

Exceptional

11 Sep 2024

Sheryl

Can easily walk to the cruise terminal (with luggage). The Foodhallen across the street has a great variety of cuisines and drinks. Grocery store is one or two blocks away. Water and candy (free) are available in the lobby.

Leisure Family

10/10

Exceptional

09 Sep 2024

Marjorie

.

Business Self

10/10

Exceptional

27 Aug 2024

Eddy

Beautiful, clean and safe!!

Leisure Family

10/10

Exceptional

21 Aug 2024

sharla

Loved this hotel! The view from our 16th floor room were stunning. Staff friendly and accommodating. The metro is across the street and the cruise port is next door. I will be back!

Leisure Partner

10/10

Exceptional

18 Aug 2024

Borislav

The property is perfect, breakfast is perfect.
The only issue is reception staff is not well trained, regarding documentation, invoicing and etc!

Business_and_leisure Partner

10/10

Exceptional

13 Aug 2024

Jonathan

Nice modern eco friendly hotel. Decent breakfast options for vegans.

Leisure Partner

10/10

Exceptional

09 Aug 2024

Shohreh

very good

Partner

10/10

Exceptional

08 Aug 2024

Phat

Nice hotel near the cruise terminal

Leisure Family

10/10

Exceptional

04 Aug 2024

Richard

By the cruise ship terminal. Friendly and helpful staff

Leisure Self

8/10

Excellent

04 Aug 2024

Larry

Extremely close to the Holland America cruise terminal in Rotterdam. Staff is exceptional. Restaurant has a somewhat limited menu, but varied and what we had was quite good. The bedroom is Euro style, meaning modern and clean with some quirks (for US travellers) - all EU power outlets and a semi transparent glass between bedroom and bathroom (let's not be modest). The mattress (king) was too soft for us (seniors). The breakfast was a buffet which was also quite good and varied to meet many tastes. All in all it was a good experience and for those on a Holland America cruise, a short walk to the terminal. The convenience far outweighed any of the noted issues, but hopefully reading this you will appreciate the minor inconveniences versus the benefits. Again, the staff went out of their way to try and accommodate our needs as US centric as they may have been.

Leisure Partner

10/10

Exceptional

04 Aug 2024

Michelle

Very nice

Very nice, comfortable hotel with friendly and helpful staff. It is conveniently located for entry to the cruise terminal. My only complaint is the glass wall to the loo. It’s quite uncomfortable to shower and use the toilet with someone else in the room, and also the glass does not keep light from the loo from lighting the bedroom.

Friends_and_family Family

10/10

Exceptional

04 Aug 2024

Terri

If you’re taking a cruise this is the place to stay!!!!

Leisure Family

4/10

Poor

03 Aug 2024

Travis

Didn’t like that they wanted to charge 60 euros to check in 2 hrs early. When I said I wasn’t paying then suddenly my room wasn’t ready

Leisure Partner

6/10

Pleasant

03 Jul 2024

Verified traveler

fell far short of my previous experiences

I was disappointed with a few things during my latest stay. The shower didn't drain well and the room looked and felt battered with damages and dents. The service at Bar 1 was languid at best with the kitchen competing equally to be the slowest around. Staff were pleasant but that can't gloss over the overall drag. It took 3 phone calls, 2 online messages and finally going down to the reception to request some amenities for the room. I get that its busy establishment but when ever I approached the staff they didn't seem busy so I can't quite understand the reasons that may have caused the slow service and the lack of responsiveness to guest requests. You can do better, nhow!

Business

8/10

Excellent

29 Jun 2024

Marcel

Rooms are large but glasses in bathroom is odd, and would be uncomfortable for some.

Leisure Family

10/10

Exceptional

17 Jun 2024

Fung Yi Flora

Highly recommended.

Leisure Family

10/10

Exceptional

08 Jun 2024

Brian

Oh of the best hotels we've ever stayed at!

Amazing hotel, right beside Rotterdam Cruise port! Nice sized modern room.. we had a view of river. Great breakfast on 7th floor with outdoor patio where you can smoke too. Some good eating establishments within 5 min walk. Local transit close by.

Partner

10/10

Exceptional

07 Jun 2024

Walter

Staff were absolutely awesome in assisting us thru some travel problems we had during our trip. Thank you!🥰❤️

Leisure Family

10/10

Exceptional

01 Jun 2024

Mireille

Bien adorë notre expérience au Nhow et le recommande pour un séjour agréable

Leisure Partner

8/10

Excellent

13 May 2024

Kathleen

We had difficulty when we first arrived. We were very early but had requested an early check in. No rooms were available until noon and then we had to pay 59 euros to get a room at noon or sit in the lobby for another 3 hours.

Leisure Family

10/10

Exceptional

09 Apr 2024

Tatiana

Nice hotel, great view, close to some bars and restaurants

Leisure Friends

10/10

Exceptional

28 Mar 2024

Alex

Fabulous stay. Great hotel. Super staff

Fabulous stay. Great hotel. Kind, accommodating friendly staff

Partner

10/10

Exceptional

19 Feb 2024

David

Trip

Ex Staff and service

Business

8/10

Excellent

15 Feb 2024

Zainab

Great location, lovely staff at check in and in the bar! Only problem was the lighting in the room wasn’t great at night otherwise everything was nice

Leisure Self

10/10

Exceptional

11 Dec 2023

Abraham

Fantastic staff very welcoming

Business_and_leisure Family

8/10

Excellent

29 Nov 2023

Trevor

Overall it is a very good hotel. I liked it. And the staff are great. The two key things which could be improved are- la proper restaurant. You can eat in the bar, but it is not the same. Secondly, the rooms are quite dark. There is plenty of ambient lighting, but not enough. I had to read the instructions for using the in room safe with the aid of the torch on my mobile phone!

Business Self

6/10

Pleasant

13 Nov 2023

Tim

Nice spot, needs light...

Great Hotel, great location, great breakfast....only downside for me was there was not enough light in the room....even with all of the lights on, the light is very dim.

Business

10/10

Exceptional

30 Oct 2023

Gwilym

The hotel and staff were excellent, the bar on the 7th floor I think it was had wonderful views of Rotterdam, there is a tram station 5 min from the hotel that will take you straight into the city. When I go back to Rotterdam, this is where I will be staying.

Leisure Self

4/10

Poor

16 Oct 2023

Verified traveler

Too cold

The hotel room was beautiful, location great, not far from central, a 5-10 min drive, 35 min walk. However the room was very cold, 2 members of staff came up to check the heating, first time I was told room would take 20 min to heat up, second member of staff said it could take up to an hour. I wanted them to change my room, I was offered a spare blanket which I refused, considering how much I paid, the least I could expect was for the room to be warm. One of the male employees was rude, eventually I had my room changed, this one was exactly the same as the last. In their defence I was provided with a portable heater.

Self

10/10

Exceptional

11 Sep 2023

Kate

I loved how close it was to the New Luxor Theatre. Had great food options nearby. The hotel was clean, tidy and had a great free drink policy if you were eco friendly.

Leisure

6/10

Pleasant

25 Aug 2023

Liz

Photos deceiving, not worth the money

First of all the photos show the room to be a good size - not so! The weird glass around the bath/shower is tacky - looks ok on photos but not in real life. The shower over the bath was awful - lack of pressure and after the shower there was a lot of water on the floor. The whole bathroom looked very basic compared to the photos. Weak hair dryer.

The photos showed a rooftop terrace - apparently that was another of their hotels - again, deceiving.

One good thing was the service - very helpful, spoke English and very responsive to my email about leaving an item behind.

Friends_and_family Friends

10/10

Exceptional

20 Jul 2023

S

Hotel N-How

Excellent stay overnight to catch the celebrity edge cruise line

Friends_and_family Family

10/10

Exceptional

11 May 2023

Irvin

Amazing hotel, very friendly staff, I got a spacious room with a great view of the riverfront. Very good buffet breakfast with delicious variety of food. There is a metro station just in front of the hotel which made the commute quite easy. I’ll definitely come back to this hotel.

Business

10/10

Exceptional

05 May 2023

Linda

Beautiful view and room.

Partner

10/10

Exceptional

29 Apr 2023

ori

Great place, recommended

Great combination between a fancy luxory hotel with a nice cool and young twist, great service. Loved the stay there, staff is awesome and helpful, breakfast is great and the bar is very nice too. I also loved their - \"green option\" in ehich you can give up the room cleaning service and get a free drink at the bar in return.
Only thing I would improve is the shower, which is built in a way that does not allow the water to drain well, and the transparent door to the shower which in the night sometimes is easy to bump in.

Business

10/10

Exceptional

20 Apr 2023

Joseph

From the welcoming staff to the clean large and quiet room with a view, we loved our stay at the nhow Rotterdam.

Leisure Partner

10/10

Exceptional

25 Nov 2022

Katherine

Would return over and over again

Excellent stay, great location, fantastic views, good transport links, very modern and great value for money! Couldn’t ask for anything more

Partner

10/10

Exceptional

30 Oct 2022

JUAN

Clean and spacious room. Close to restaurants and food options. Steps from metro station and greats view of the city. Also, within walking distance to city center

Leisure Partner

8/10

Excellent

24 Sep 2022

howard

Good view of the harbour for higher rate harbour side room.
Lobby is too small.

Leisure Partner

8/10

Excellent

07 Sep 2022

Olasunkanmi

I like that it’s central and lots of food places nearby. The ac in the room wasn’t so great and also they have no iron available to iron your clothes.

Leisure Self

10/10

Exceptional

03 Sep 2022

alexis j

Exelente

Excelente

Friends_and_family Friends

10/10

Exceptional

28 Aug 2022

Verified traveler

Nhow the best stay in Rotterdam

Loved it. Worth paying for the Erasmus bridge view. Near metro. Staff were great alerting us to the short notice rail strike and arranging a taxi to schiphol.

Friends_and_family Family

6/10

Pleasant

14 Aug 2022

Alison

Hotel was in a great location lovely welcoming staff and comfy furnishings in the standard room.

I asked for a quiet room but I had trouble sleeping because of the noisy aircon and noisy fridge plus street noise. It is a city centre hotel so that’s to be expected but I thought the windows would be more noise insulated. I was on the top floor.

The aircon wasn’t very easy to use either and I got quite hot overnight.

Leisure Self

8/10

Excellent

08 Aug 2022

Deniz

Great location for the main tourist parts either by a 10 minute walk or using the Tram or metro across the road . Rooms lovely and comfortable . Outside terrace a welcome place to sit looking over the bridge . Breakfast worth including in your package otherwise €25 a head.
We hired a self drive boat and took a picnic . Supermarket 5 minutes from hotel to purchase everything g you will need. Mini fridge in room to keep things fresh helped with the leftovers .

Partner

8/10

Excellent

01 Aug 2022

Hyrick

nice view from the city

Leisure Self

10/10

Exceptional

24 Jul 2022

colin

A fantastic hotel in a great location - right by the water, stunning views from the terrace bar, several eating and drinking options nearby (Hotel New York, Fenix Food Factory and area), a mini supermarket in next street and a 2 min walk to the nearest metro. Excellent base for exploring Rotterdam!

Leisure Partner

10/10

Exceptional

07 Jul 2022

Verified traveler

Excellent

Great hotel and fanatstic staff. I would definitely recommend staying here! Very clean hotel with good sized modern rooms. Breakfast was also great and had a good selection of hot and cold items.

Business

6/10

Pleasant

21 Jun 2022

Chris

This is a modern property boasting wonderful views of the Erasmus Bridge. And the reception is colourful and fun.
However, get behind that and it is in fact quite basic. The room was concrete with hard floors. The bed was hard. The room furniture was masculine and tired. There was a table lamp which, on a bad night, one could have impailed themselves on. Too many sharp edges.
The chairs - well one was huge but totally unsuitable for relaxing. The pudding was worn. The other was more like a stool with no back support.
The tv was in a shiny case so always reflected the lights, and we couldn’t get a good signal. Also, we were unable to plug in our own stick to watch our choice of programmes.
The flooring between the bedroom and bathroom had a sharp ridge which I hurt my foot on. The coffee making facilities were minimal. Tiny cups. Barely sufficient cream and sugar provided. The tea bags were ‘luxury’ but not ‘tea’ and the cups were so small plus there was no milk. Not really enough electric plugs in the right places.
Yes, the view was stunning, but we also needed to be comfortable - which we were not.
The breakfast was good with so much choice spread around that we’d walked a mile before going out for the day.
The evening restaurant should not really be called this as it didn’t serve a proper meal. It was basic furniture, no soft touches. The food was more like sharing snacks. And quite expensive.
If we return to Rotterdam we would not return to this hotel.

Leisure Partner

10/10

Exceptional

19 Jun 2022

James

Pleasant Stay

Clean, contemporary, convenient

Self