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Holiday Inn Express Grand Rapids SW

Grand Rapids - MI · United States

4651 36Th StreetView location

9.2/10Excellent1,001 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Location8.8/108.8
Neighborhood8.8/108.8
Quality8.0/108.0
Value8.0/108.0
Amenities9.2/109.2
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  • Business hotels
  • Hotels with spa
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Grand Rapids SW

Explore all that West Michigan has to offer at the Holiday Inn Express Grand Rapids SWWith easy access off I-196, the Holiday Inn Express in Grandville, MI is located between downtown Grand Rapids and the lakeshore.

Guests can spend the day at the Gerald R. Ford Presidential Museum, John Ball Zoo, or Frederik Meijer Gardens and then catch the sunset over Lake Michigan.

Grandville is the perfect place to plan your next shopping trip; the Holiday Inn Express is just minutes away from Rivertown Crossings Mall, Tanger Outlet Mall, Cabela’s, and Duluth Trading Co.

For those planning their trip around college visits or the Laker Football schedule, the Holiday Inn Express in Grandville is less than 8 miles from Grand Valley State University’s Allendale campus. Our hotel is conveniently located near the Jenison Aquatics Center and Griff’s Ice Arena.

Read more about this hotelShow less

Guests can catch a game from one of Grand Rapids’ professional sports teams, including the Grand Rapids Drive at the Deltaplex Arena or the Grand Rapids Griffins at the Van Andel Arena.

At the Holiday Inn Express Grand Rapids SW, you can Stay Smart with our complimentary Express Start breakfast - served daily. Each room has a fridge, microwave, and Keurig. Let the whole family enjoy the large, indoor pool or spend the day relaxing at the hot tub.

Most importantly, end your day by getting a quiet, restful sleep.

Located in Grandville, Holiday Inn Express Grand Rapids SW by IHG is within a 15-minute drive of Public Museum of Grand Rapids and Gerald R. Ford Museum. This hotel is 8.1 mi (13 km) from Grand Valley State University and 8.5 mi (13.7 km) from Downtown Market.

Make yourself at home in one of the 78 guestrooms featuring refrigerators and microwaves. 48-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No alcohol served onsite Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 50 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to midnight.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Alcohol is not served at this property.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 20 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

RiverTown Crossings Mall 3.9 km / 2.4 mi
Millennium Park 4.7 km / 2.9 mi
Vander Veen's Dutch Store 4.9 km / 3 mi
Lamar Park 5.4 km / 3.3 mi
Hudsonville Nature Center 9.6 km / 6 mi
Hudsonville Winery 9.8 km / 6.1 mi
Grand Valley Medical Specialists 10.5 km / 6.5 mi
Grand Ravines Dog Park 10.6 km / 6.6 mi
Frog Hollow Playground 10.8 km / 6.7 mi
Georgetown Ice Arena 11.5 km / 7.2 mi
Mercy Health Southwest Campus 12 km / 7.5 mi
Grand Valley State University 13 km / 8.1 mi
Spectrum Entertainment Complex 13.2 km / 8.2 mi
Metro Health Community Clinic 13.3 km / 8.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 78
  • Number of floors (main building): 3
  • Double rooms: 63
  • Suites: 2
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
Show 25 more facilities & services
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Hotel safe
  • Lift accessExtra charge
  • Shop
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Printer
  • Business centre
  • Fax
  • Indoor freshwater pool: 1
  • TV lounge
  • Hot tub
  • Spa centreExtra charge
  • Breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • Bowling alleyExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Holiday Inn Express Grand Rapids SW

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Holiday Inn Express Grand Rapids SW

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Holiday Inn Express Grand Rapids SW

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Microwave
    • Internet access
    • Wi-fi
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Holiday Inn Express Grand Rapids SW

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Holiday Inn Express Grand Rapids SW

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Mini fridge
    • Microwave
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE POOL VIEWQUADRUPLE • POOL VIEWQUA.VP

    Photos are not available for this room type.

    Holiday Inn Express Grand Rapids SW

    QUADRUPLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEW KING BEDDOUBLE • POOL VIEW KING BEDDBL.KG-VP

    Photos are not available for this room type.

    Holiday Inn Express Grand Rapids SW

    DOUBLE POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Holiday Inn Express Grand Rapids SW

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEWDOUBLE • POOL VIEW • 1 Bedroom • 30 m²DBL.VP
    DOUBLE POOL VIEWPhoto unavailable6 photos

    Holiday Inn Express Grand Rapids SW

    DOUBLE POOL VIEW

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VP

    Room amenities

    • Mini fridge
    • Internet access
    • Wi-fi
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Grand Rapids SW

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express Grand Rapids SW

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express Grand Rapids SW

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEWDOUBLE • POOL VIEW • 1 Bedroom • 30 m²DBL.VP-1
    DOUBLE POOL VIEWPhoto unavailable7 photos

    Holiday Inn Express Grand Rapids SW

    DOUBLE POOL VIEW

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VP-1

    Room amenities

    • Microwave
    • Internet access
    • Wi-fi
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Grand Rapids SW

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 26 m²ROO.ST
    Room STANDARDPhoto unavailable1 photo

    Holiday Inn Express Grand Rapids SW

    Room STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 33 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable5 photos

    Holiday Inn Express Grand Rapids SW

    DOUBLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wi-fi
    • Microwave
    • Mini fridge
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Holiday Inn Express Grand Rapids SW

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOM • 1 Bedroom • 45 m²SUI.2Q-B1
    SUITE TWO QUEEN BEDS ONE BEDROOMPhoto unavailable5 photos

    Holiday Inn Express Grand Rapids SW

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Room amenities

    • TV
    • Mini fridge
    • Microwave
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Holiday Inn Express Grand Rapids SW

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express Grand Rapids SW

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Holiday Inn Express Grand Rapids SW

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Holiday Inn Express Grand Rapids SW

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEWDOUBLE • POOL VIEWDBL.VP-2

    Photos are not available for this room type.

    Holiday Inn Express Grand Rapids SW

    DOUBLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VP-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Express Grand Rapids SW

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Grand Rapids SW

9.2
Excellent
1,001 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
8.8 /10
Neighborhood
8.8 /10
Quality
8.0 /10
Value
8.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Laura
Every thing was great
10/10
Exceptional
28 Jul 2026
Amanda
Very nice
10/10
Exceptional
27 Jul 2026
Adriana
Nice place, clean, quiet and very good service
10/10
Exceptional
17 Jul 2026
Kendra
Awesome pool and hot tub. Great modern rooms.
Friends_and_family Family
10/10
Exceptional
16 Jul 2026
Kayla
Great weekend stay with family in a safe clean location.
Friends_and_family Family
10/10
Exceptional
16 Jul 2026
KIM
Room 306 has a weird clacking sound that happens twice in the middle of the night. Just a quick clack at around 12:30 am then again around 1 am. Sounds like someone unlocking the deadbolt on the door. Not sure if it's the refrigerator, maybe. But other than that it was a really good stay.
Thanks
Self
10/10
Exceptional
15 Jul 2026
John W.
Clean, quiet stay. It has a fairly large breakfast area. Off of that is an indoor pool, pool table and small arcade. Then off of that is an outdoor area with several patio tables. Nice place to stay & gather if you happen to have a group of people staying in town together.
Family
2/10
Poor
14 Jul 2026
Iskra
The people in that hotel are rasist. Its only caucasion. And they are rude and the people there give mean stares
Self
10/10
Exceptional
12 Jul 2026
Kimberly
There was a storm causing power outage during our visit. Staff was as accommodating as possible in the face of concerns of no air conditioning!
Family_with_children
10/10
Exceptional
08 Jul 2026
Laura
Everything was very nice. There was a power outage and the staff remained calm throughout the entire day.
Family
2/10
Poor
06 Jul 2026
aaron
They didn’t have power. Okay, not there fault, I get that. I was still charged for my room. THAT is thier fault.

I will change my review of the situation get fixed.
Friends_and_family Family
8/10
Excellent
04 Jul 2026
Christina
Room was very clean and breakfast was good, but the hot tub was not very hot at all and the pool Chlorine level was very high .
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Nathan
Clean Room and staff was great!
Family_with_children
10/10
Exceptional
28 Jun 2026
Debora
Happy you the hotel, clean and good location. Would stay again and would recommend.
Partner
8/10
Excellent
28 Jun 2026
Kamee
It's an older but renovated property. Our room was decently clean.
The staff was kind and helpful.
Breakfast was good! Enough options for us to have warm or cold breakfast before heading to a swim meet.
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
Rebecca
Nice clean property, location is good
Family
10/10
Exceptional
13 Jun 2026
Erin
Everything was clean and well maintained. Didn’t have that odd hotel smell like there is most times. Staff was very friendly and responsive
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
Kim
The staff was very friendly and helpful. The rooms were clean and comfortable; the breakfast was one of the best!!
Friends_and_family Family
6/10
Pleasant
05 Jun 2026
Melissa
Air wasn’t working in first room. The night front desk worker was great and moved us. Then the next room we seen a few big black ants but was late and just needed to go to sleep.
Family_with_children
10/10
Exceptional
29 May 2026
James
Would stay again
8/10
Excellent
28 May 2026
Joseph
Ice machines were broken on both 2nd and 3rd floors.
Self
8/10
Excellent
27 May 2026
Brooke
When we got to the pool area the hot tub was cold. The front desk worker got right on trying to fix it. She was helpful and friendly
Friends_and_family Family
10/10
Exceptional
24 May 2026
holly
Breakfast bar and room was very nice.
Family
10/10
Exceptional
24 May 2026
Nadia
2nd time staying here, very clean and comfortable beds, pool and hot tub amenities were the highlight, we had a poolside room, very nice for kids! Lots of activities for them as well, card games and coloring stuff in lobby! Will be back
Family_with_children
8/10
Excellent
23 May 2026
Amanda
The bed was so hard we were both really sore in the morning. It's a shame because the hotel otherwise was lovely- clean, friendly staff, nice pool area. Breakfast was good as well. Just that bed had no softness to it at all.
Partner
10/10
Exceptional
23 May 2026
Alexandre
Nice accommodating, welcoming and friendly staff
Self
10/10
Exceptional
20 May 2026
Rose
Wonderful location - easy to get to local attractions
Partner
10/10
Exceptional
14 May 2026
Wendy
Breakfast was very good and beds were comfortable. We are staying there again because it was a good price too!
Partner
8/10
Excellent
14 May 2026
Bijan
The hotel and room were clean and staff was friendly. Breakfast was good, but wish there was more to choose from.
Family
10/10
Exceptional
11 May 2026
Paulette
Parking safe and easy, hotel is clean and a great place to stay. Easy on and off the highway!
Partner
10/10
Exceptional
09 May 2026
William
Breakfast was great and staff all very friendly and helpful
Friends_and_family Family
10/10
Exceptional
30 Apr 2026
Wyley
Clean room, friendly staff
Self
10/10
Exceptional
18 Apr 2026
Wendy
Yes
Partner
10/10
Exceptional
11 Apr 2026
Jaerrod
Breakfast was one of the best staff was friendly and kept the food fresh and warm
10/10
Exceptional
10 Apr 2026
Linda
The staff were all very friendly with all our families. We were at the hotel during spring break for a stay invacation with cousins. Grandparents and 4 families. Very comfortable sleeping , grest pool area with games that our kids enjoyed.
10/10
Exceptional
29 Mar 2026
Jacqulaine
The person working late night, Ashley, was excellent. So friendly and helpful.
Family
10/10
Exceptional
26 Mar 2026
Chad
Clean, pool was very warm, we enjoyed our stay and would go back
Friends_and_family Family
4/10
Poor
15 Mar 2026
Mike
We had trouble getting in to our room as the batteries in the lock were bad, then the same with our remote for the tv. Kids in the hot tub were loud and kept it busy for a good bit of our stay. The staff was was very polite, alwas greeting you at evert chance. The breakfast wasn't all that great but still filling and clean.
Family
10/10
Exceptional
15 Mar 2026
Julie
Parking safe and easy
Friends_and_family Family
10/10
Exceptional
13 Mar 2026
Robert
did noy use
Family
10/10
Exceptional
09 Mar 2026
Arnanda
The room was very clean and spacious. The staff was nice and welcoming and the breakfast had more options than I expected. I just wish the water pressure in the shower was a little better. Other than that I enjoyed my stay and will definitely stay again next time I visit.
Friends
10/10
Exceptional
01 Mar 2026
Jessica
The room was great overlooking the pool and the staff was so accommodating and friendly! Definitely will recommend to anyone!
Friends_and_family Family
2/10
Poor
01 Mar 2026
Dan
Guests drunk, screaming at 130am, threw glass into the pool so couldnt use that.
Arcade was ransacked by kids who destroyed it and broke games and staff had no quarters.
Kids running up and down halls alll night.
Had a part of 15 in our group and couldnt even sit together to play a board game due to the 5 other parties who destroyed the pool and common area.
Family_with_children
10/10
Exceptional
22 Feb 2026
Felicia
The stay was excellent! We had previously stayed with oir dog, Jasmine. Jasmine passed recently and we were going to be back in the area so when I booked the room, I requested the room we stayed in with her previously. The staff went above and beyond in making sure we got the room and they left a thoughtful card in the room for us as well.
Partner
10/10
Exceptional
16 Feb 2026
Christine
Clean room, breakfast was filling and their coffee was actually good. Didn’t try the pool or hot tub, but saw families having fun swimming.
Leisure Family
10/10
Exceptional
15 Feb 2026
Jordan
Great stay
Business_and_leisure Family
8/10
Excellent
15 Feb 2026
Jennifer
Bed was so comfortable. Shower was hot and powerful. Staff were very kind.
Breakfast was average.
I do not recommend a pool side room. Very noisy at night.
Overall it was a good stay.
Friends_and_family Family
10/10
Exceptional
14 Feb 2026
Jodi
Staff was great and room was clean. The only complaint is the hot tub was full of what looked like sand in the bottom.
Leisure Family
10/10
Exceptional
10 Feb 2026
lourdes
Clean room
Friends_and_family Family
10/10
Exceptional
10 Feb 2026
Kelly
The pool was WARM! All the staff were extremely friendly and seemed to be genuinely happy to be there. Highly recommend!
Friends_and_family Family
10/10
Exceptional
09 Feb 2026
Barb
Rooms were clean, staff was great.
Friends_and_family Family
10/10
Exceptional
07 Feb 2026
Meagan
Awesome stay!! Love everything about it!!
Friends_and_family Family
10/10
Exceptional
06 Feb 2026
Allyson
Staff was exceptionally kind! There was snow overnight and a staff member was out clearing snow off of all of the vehicles. Every interaction was very positive!
Business Family
10/10
Exceptional
02 Feb 2026
Heather
Room was clean and staff was friendly .
10/10
Exceptional
02 Feb 2026
Timothy
Room has been well cared for. Accommodated guest request for third floor room location away from elevator and early check-in!!
10/10
Exceptional
02 Feb 2026
Faith
Really clean and great staff. Felt like home. Lobby was grwt
Friends_and_family Family
10/10
Exceptional
21 Jan 2026
Cleressa
Room was very clean! The staff were amazing! I came into town for a family emergency and the staff were so kind and understanding. The breakfast was delicious! I would definitely stay there again!
Friends_and_family Family
10/10
Exceptional
20 Jan 2026
Rachel
Great breakfast food included with room rental, friendly staff, clean environment, and great pool!
Leisure Family_with_children
8/10
Excellent
17 Jan 2026
Susan
Hot tub and pool were great. Didn't try the breakfast. Very clean.
Business Partner
8/10
Excellent
10 Jan 2026
Toby
Staff was kind. Great amenities.
Business_and_leisure Family
6/10
Pleasant
08 Jan 2026
Pam
Pillows were too soft. Temp and fan controls hard to work with.
Partner
8/10
Excellent
29 Dec 2025
Jennifer
Room next door noisy and hard to sleep. But not really the hotels fault. Good stay and value.
Friends_and_family Family
10/10
Exceptional
28 Dec 2025
Jerome
The room was very clean, the staff was very courteous and sweet.
Leisure Partner
10/10
Exceptional
21 Dec 2025
Diane
Yes
Leisure Family_with_children
10/10
Exceptional
21 Dec 2025
Abby
Room was great and had everything you could possibly need. Breakfast was delicious. The pool are was great but the room temperature in there was very cold. The hot tub was only room.
10/10
Exceptional
16 Dec 2025
Michael
Breakfast was fresh
10/10
Exceptional
07 Dec 2025
Joe
Receptionist was very nice!
8/10
Excellent
07 Dec 2025
Ann
Room was clean and beds very comfortable- kids loved the pool. hotel was very busy and pretty loud.
10/10
Exceptional
05 Dec 2025
Peggy
Room was great. The breakfast was delicious. Staff was very helpful
Friends_and_family Family
6/10
Pleasant
29 Nov 2025
Heidi
The staff was friendly, but the room was not in the best shape -- the shower curtain was falling down, the carpet was stained, and there were some things left from a previous guest. But the most disappointing part was that we stayed three nights, and we didn't get housekeeping service at all. We were told there wouldn't be any on Thanksgiving, which was fine, but they didn't even do it the next day.
Partner
8/10
Excellent
24 Nov 2025
Erica
Desk clerk was excellent!
Friends_and_family Family
10/10
Exceptional
23 Nov 2025
Roxana
Clean rooms, good food, fun pool but the hot tube was warm not hot. Overall great place.
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
Bryant
The room was clean and the staff was courteous.
Business_and_leisure Family
10/10
Exceptional
28 Oct 2025
Caleb
Clean room and comfortable
10/10
Exceptional
27 Oct 2025
Don
Pleasant stay, great staff
Business Family
10/10
Exceptional
24 Oct 2025
Robert
Very clean room. No noise all night. We like staying on the top floor. Friendly staff - especially the woman in charge of breakfast.
We will stay here again.
Friends_and_family Family
8/10
Excellent
23 Oct 2025
Diane
Very good
Friends_and_family Family
10/10
Exceptional
18 Oct 2025
Juan
Room was clean and ready. The staff was welcoming and gave some suggestions on dining options.
Leisure Family
8/10
Excellent
15 Sep 2025
Karl
Staff helpful, beds were very comfortable and loved having iron with board in room. The only difficulty was attempting to determine if we were at the correct place as they were doing renovation/construction and there was no signage from the road. Staff stated the construction crew had just taken the signage down for remodel.
Leisure Family
8/10
Excellent
14 Sep 2025
Destiny

Great hotel for a family get away

It was a great stay! The hotel was clean, the room was cozy and comfortable, and the staff was friendly which definitely made us feel welcome. Great location, excellent amenities, and great breakfast options. We would definitely stay here again and highly recommend!
Friends_and_family Family
6/10
Pleasant
14 Sep 2025
Gisela
Nice and clean room. Pool was a little cold and hot tub needed a little cleaning. Breakfast was not good. Tv channels were not working great either.
Business_and_leisure Family_with_children
6/10
Pleasant
13 Sep 2025
Merry
Staff told us when we checked in that we could not smoke or vape in the room (which we don't do anyway). However, when we went to the room they gave us it smelled like somebody had been smoking in there. I went back to the desk and told her one of us had asthma and could not stay in that room because it smelled like someone was smoking, and she told me no one should be smoking in there. Regardless, it smelled like it so she did relent and move us. The stay was average, the location wasn't great.
Leisure Family
10/10
Exceptional
09 Sep 2025
Jacob
Very quiet breakfast was amazing would come back again
Leisure Family
10/10
Exceptional
07 Sep 2025
Gaige
Everything was a 5 star! Just little things like the bathtub not draining for 5 min after a shower and the sink doing it as well. Otherwise perfect experience! 5 out of 5 Stars!
Leisure Family_with_children
10/10
Exceptional
07 Sep 2025
Tara
Lots of fun, great family hotel. Friendly, efficient staff.
Friends_and_family Family
10/10
Exceptional
06 Sep 2025
Matthew
Great food options close, quiet and relaxing room
Leisure Partner
6/10
Pleasant
29 Aug 2025
Cathleen
Had a good laugh when I arrived to a lobby/check-in reeking of pot smoke and then told by the clerk with a totally straight face that my room was non-smoking!
Window is broken as if broken into and held together by tape. No wifi at all on third floor. Shower not clean.
8/10
Excellent
24 Aug 2025
Kyle

One night

One night in town. Great place to stay
Friends_and_family Family
6/10
Pleasant
24 Aug 2025
Shainna
The property is in need of some repairs - updating throughout. Staff were extremely kind.
Business Family
10/10
Exceptional
19 Aug 2025
Wojciech
Even though it’s kind of in the middle of nowhere it’s a great and very convenient place for lake Michigan as well as Grand Rapids outings.
Leisure Family
10/10
Exceptional
19 Aug 2025
Ashlee
Friendly staff, clean property
Leisure Family
8/10
Excellent
09 Aug 2025
Jessica
Very clean! The area around the hotel isn’t the nicest but the hotel it’s self very nice.
Leisure
2/10
Poor
04 Aug 2025
James
During my recent stay, the hotel’s air conditioning was not functioning properly. Despite running the unit all night, the room never cooled below 76°F, making the stay extremely uncomfortable.

Additionally, although I prepaid for the reservation through Expedia, the hotel requested a credit card for incidentals. The next day, I discovered multiple unexpected charges on my card, totaling over $700. My credit card was frozen due to suspected fraud. When I contacted the hotel, they apologized and claimed it was a mistake, assuring me it had been corrected. However, later that same day, they charged my card again—and the next day, they added another $400 in charges.

When I called for assistance, I was told a manager would return my call, but no one ever did. I eventually had to escalate the issue to the hotel’s corporate office. I’m still in the process of disputing the charges and recovering my money.

This experience was extremely stressful, and I’m requesting Expedia’s assistance in resolving these issues and ensuring this doesn’t happen to other travelers.
Leisure Family
10/10
Exceptional
01 Aug 2025
Aimee
Wonderful
10/10
Exceptional
01 Aug 2025
Mary

Best bed ever

The room we originally checked into smelled like smoke. We let the front desk know and they apologized and offered us a new room. Rooms were decent and nothing fancy. The bed was literally the comfiest hotel bed I have ever slept on. I almost asked the staff what type of mattress they use because it was amazing.
Friends_and_family Family
8/10
Excellent
31 Jul 2025
Lisa
Close to shopping and major highway
Leisure Family
8/10
Excellent
27 Jul 2025
Pedro
Clean place for short stays
8/10
Excellent
27 Jul 2025
Michal
The door between the two adjoining rooms is not insulated and soundproofed door. Someone had a dog next room. You could hear dog barking during the day.
Friends
8/10
Excellent
18 Jul 2025
Lilia
The check out employee was very pleasant and professional and welcoming to all guests. The breakfast service employees gave good service and very pleasant.
The check in employee and nighttime employee that worked Tuesday and Wednesday were not pleasant. They really need hospitality training. Front desk hung up very rudely Wednesday morning when we called about the breakfast hours. After all they are in the hospitality business. Maybe this isn’t their passion?
Family
10/10
Exceptional
12 Jun 2025
John
Nice places to stay little hard to get to some road closures around
Leisure Family

Location & surroundings

Holiday Inn Express Grand Rapids SW
4651 36Th Street, Grandville, United States

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Holiday Inn Express Grand Rapids SW

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