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Breakfast is included with your stay.
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Comfort Suites Grandville - Grand Rapids SW
Grand Rapids - MI · United States
4520 Kenowa Ave SwView location
8.8/10Excellent1,002 Reviews
Cleanliness8.8/10 8.8
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.6/10 8.6
Neighborhood9.0/10 9.0
Amenities8.8/10 8.8
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Comfort Suites Grandville - Grand Rapids SW
The well-being of guests is a top priority at Choice-branded hotels, with a variety of new and improved cleanliness protocols and products. Get rested and ready to go at the Comfort Suites Grandville - Grand Rapids SW hotel in Grandville, MI.
Our smoke-free hotel is near the Gerald R. Ford Museum, DeVos Place Convention Center, Grand Valley State University, Lake Michigan, and RiverTown Crossings Mall. Enjoy free breakfast, free WiFi, free weekday newspapers, a copy machine, and a laundry facility.
Relax in one of our spacious suites, each featuring a microwave, refrigerator, coffee maker, and hair dryer. Sign up for our Choice Privileges program and start earning rewards points today.
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With a stay at Comfort Suites Grandville - Grand Rapids SW in Grandville, you'll be within a 15-minute drive of Van Andel Arena and Downtown Market. This hotel is 9.1 mi (14.6 km) from Grand Valley State University and 10.7 mi (17.2 km) from DeVos Performance Hall.
Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and complimentary newspapers.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
3:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
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You need to know
- One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
-
Minimal age
21
-
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
RiverTown Crossings Mall
2.5 km / 1.6 mi
Millennium Park
6.8 km / 4.2 mi
Vander Veen's Dutch Store
7.4 km / 4.6 mi
Hudsonville Nature Center
8 km / 4.9 mi
Grand Valley Medical Specialists
8.8 km / 5.5 mi
Frog Hollow Playground
9.1 km / 5.7 mi
Hudsonville Winery
9.2 km / 5.7 mi
Lamar Park
9.4 km / 5.9 mi
Mercy Health Southwest Campus
10.3 km / 6.4 mi
Spectrum Entertainment Complex
11.5 km / 7.2 mi
Craig's Cruisers
11.6 km / 7.2 mi
Steelcase Furniture Headquarters
11.8 km / 7.3 mi
Grand Ravines Dog Park
12.2 km / 7.6 mi
John Ball Zoo
12.7 km / 7.9 mi
Metro Health Community Clinic
13 km / 8.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Hotel safe
- Lift access
- Gym
- Newspapers
- Clothes dryer
- Restaurant
Show 10 more facilities & services
- Meeting room
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Hot tub
- Spa centreExtra charge
- Breakfast
- Continental breakfast
- Non-smoking establishment
- FitnessExtra charge
- Golf
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Grandville - Grand Rapids SW
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Grandville - Grand Rapids SW
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 30 m²SUI.2Q
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Cable TV
- Bathroom
- Tea and coffee making facilities
- Microwave
- Fridge
- TV
- Toiletries
Show all 12 amenities
- Desk
- Ironing set
- Centrally regulated air conditioning
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Grandville - Grand Rapids SW
SUITE TWO QUEEN BEDS
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Room amenities
- Housekeeping
- Cable TV
- Bathroom
- Tea and coffee making facilities
- Microwave
- Fridge
- TV
- Toiletries
- Desk
- Ironing set
- Centrally regulated air conditioning
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Grandville - Grand Rapids SW
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 12 m²SUI.NM-6
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
- Bathroom
- TV
- Microwave
- Tea and coffee making facilities
- Ironing set
- Toiletries
- Desk
Show all 10 amenities
- Cable TV
- Housekeeping
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Grandville - Grand Rapids SW
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-6
Room amenities
- Fridge
- Bathroom
- TV
- Microwave
- Tea and coffee making facilities
- Ironing set
- Toiletries
- Desk
- Cable TV
- Housekeeping
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Grandville - Grand Rapids SW
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Grandville - Grand Rapids SW
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 30 m²SUI.KG-NM
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Wake-up service
Show all 12 amenities
- Microwave
- Bathroom
- TV
- Fridge
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Grandville - Grand Rapids SW
SUITE KING BED NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Room amenities
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Wake-up service
- Microwave
- Bathroom
- TV
- Fridge
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 33 m²SUI.2Q-NM
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Bathroom
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Desk
- Toiletries
- Wake-up service
Show all 12 amenities
- Microwave
- Cable TV
- Housekeeping
- Fridge
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Grandville - Grand Rapids SW
SUITE TWO QUEEN BEDS NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-NM
Room amenities
- TV
- Bathroom
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Desk
- Toiletries
- Wake-up service
- Microwave
- Cable TV
- Housekeeping
- Fridge
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKINGSUI.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Grandville - Grand Rapids SW
SUITE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOMSUI.2Q-B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Grandville - Grand Rapids SW
SUITE TWO QUEEN BEDS ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Grandville - Grand Rapids SW
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Grandville - Grand Rapids SW
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 30 m²SUI.NM
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Housekeeping
- Fridge
- TV
- Microwave
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
Show all 13 amenities
- Wheelchair-accessible
- Wake-up service
- Toiletries
- Desk
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Suites Grandville - Grand Rapids SW
SUITE NON SMOKING
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Room amenities
- Cable TV
- Housekeeping
- Fridge
- TV
- Microwave
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Wheelchair-accessible
- Wake-up service
- Toiletries
- Desk
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Comfort Suites Grandville - Grand Rapids SW
100
reviews shown
Robert
It was a very nice stay. Perfect location for all that we did. Walmart right next door for anything you might need.
Linda
Second time staying here. Beds are comfortable, front desk polite, pool and hot tub refreshing & relaxing, breakfast good.
Jennifer
Pros: Large hot tub with generous hours for pool and hot tub. Comfortable bed. Mostly clean room other than carpet that just felt moist as days went on.
Cons: Check in was frustrating, difficulty communicating with front desk who maybe gave our room to another person with the same first name? Got it figured out after a bit. However next day, day 2 of our 3 day stay we paid in full for prior to check in we got a knock on our door from house keeping 2 times asking why we hadn’t checked out. We stated again we were there for 3 days. A few hours later as I am attempting to leave for our event another staff member at the door - when I answer the first things stated was “I’ve been trying to get ahold of you for hours! Check out was at 11:00 and it’s 1:30!” Had to AGAIN explain we were booked 3 nights. Was told no, it’s only 1 night. I had to send our confirmation to the staff member. Was late to our event.
Upon return, our keys to the room no longer worked. This whole situation made us very uneasy and not feeling comfortable to let even our teens even be alone in the room while we went to grab something from the car etc. bc we worried someone would come knocking or keys wouldn’t work.
Breakfast was standard but 3 bugs in my sons orange juice first morning he went to eat so refused to eat rest of our stay.
Overall very unhappy with our stay. Zero apology or concern for our experience. It was as if WE did something wrong bc they couldn’t fix their mistake.
Cons: Check in was frustrating, difficulty communicating with front desk who maybe gave our room to another person with the same first name? Got it figured out after a bit. However next day, day 2 of our 3 day stay we paid in full for prior to check in we got a knock on our door from house keeping 2 times asking why we hadn’t checked out. We stated again we were there for 3 days. A few hours later as I am attempting to leave for our event another staff member at the door - when I answer the first things stated was “I’ve been trying to get ahold of you for hours! Check out was at 11:00 and it’s 1:30!” Had to AGAIN explain we were booked 3 nights. Was told no, it’s only 1 night. I had to send our confirmation to the staff member. Was late to our event.
Upon return, our keys to the room no longer worked. This whole situation made us very uneasy and not feeling comfortable to let even our teens even be alone in the room while we went to grab something from the car etc. bc we worried someone would come knocking or keys wouldn’t work.
Breakfast was standard but 3 bugs in my sons orange juice first morning he went to eat so refused to eat rest of our stay.
Overall very unhappy with our stay. Zero apology or concern for our experience. It was as if WE did something wrong bc they couldn’t fix their mistake.
Cynthia
This hotel is a go-to for our family when we are travelling through Grand Rapids. The big draws for us are the pool, large hot tub and the impressive free breakfasts. It is also immediately adjacent to a Walmart if we have any last minute needs. The staff was great and we will return again.
Cortney
The room was dirty. Sheets had hairs on them, floors felt really old and gross with the carpet. You could't even access the fitness center without going through the front desk to get a key. It was right next to a Walmart and that was very convenient. If I had to do it again, I would have looked for a different hotel and been willing to pay a little more for somewhere nicer.
Candida
The hotel was very clean and staff was great I just wish they had sited area to smoke out side so you didn't have to stand or sit in the car
Quntrial
Nothing
Sharon
Great stay. Quiet comfy room. Bed & pillows were nice. Staff were friendly and helpful. Breakfast was a great start for the day.
Iskra
Hot tub
Iskra
This is an amazing hotel and it has breakfast and hot tub and pool
elijah
Absolutely amazing stay! Room was great and clean. Pool was great! I would strongly recommend this property!
Iskra
This is the best comfort suite!!
Grace
Our room was very clean. All the amenities were very good. Nothing was lacking. The staff was kind.
The hot tub and pool were good too!
The hot tub and pool were good too!
Craig
None
Jes
room was great. available when we arrived.
there was however someone else’s food in the mini fridge still - so the cleaner maybe was in a rush.
there was however someone else’s food in the mini fridge still - so the cleaner maybe was in a rush.
John
Overall a good stay
Danny
The pool was freezing, other than that the room was fine, normal hotel.
Teresa
It was a nice hotel
Miranda
Good location- as described. Pool was nice.
Stephanie
Convenient location. Nice large rooms, nice bedding. Good breakfast. Friendly helpful staff.
Tim
Nice cheap place to stay, clean.
Michael
Staff was great.
Frederick
From check in to check out, it was a great stay. Quiet and spacious room. Staff was great, breakfast was very good
Bryant
Convenient.
Roxanne
Located in a seemingly secluded area but was actually just minutes from multiple dining and shopping options. Large room, clean, comfortable bed, friendly staff. Very nice accommodations.
Connie
Very clean. Great breakfast. Helpful and friendly staff. Slept well. Convenient location.
Rollyn
Excellent breakfast for a mid level + hotel. Eggs, sausage, all fresh and hot. The usual carbs, fresh fruit and yogurt.
Holly
Our room was clean and spacious!
COURTNEY
Plenty of ev chargers, big hot tub, very clean, nice big breakfast, comfy bed, big desk space. Two thumbs up.
Rhonda
Everything was great!
Amanda
Staff was friendly
Ramyah
great pool and hot tub clean rooms nice staff
Elizabeth
Clean and spacious room, excellent breakfast! Hot tub was very enjoyable!
Lisa
Hotel was located near several good restaurants, some within walking distance, and there is a Walmart next door, which was handy. We did not use pool, but it was very popular. Breakfast had many choices. Major attractions were all minutes away, and access to major road is within .25 mile. Dresser was smaller than most hotels, which was inconvenient for just 2 of us in town for 5 nights. Glad we weren't sleeping 6. Staff was friendly and followed up on a request we made to make sure it was taken care of.
Kristine
Good breakfast, clean rooms
Leevorn
The hot tub was great relaxing
Scott
Room was clean.
It was exactly as expected.
It was exactly as expected.
Emma
clean room, breakfast was good, and love the hot tub
Dennis
Stayed one night. Everything was great
Bradley
.
Carl
Great hotel got the price a bit dated but very clean and staff very helpful. Breakfast was very good and had ample things available
Would definitely stay again
Would definitely stay again
Joann
All was as it should be for the price.
Terry
Location was great, right off I194. The room was very comfortable however there were a couple of places where the cleaning could have been better. The buffet was very good and always hot.
Hillary
Everything in the hotel was wonderful. Only problem was the loud Walmart parking lot behind. Request an upper floor for less noise
William
Would definitely recommend this hotel and stay there again.
Bill
Very Clean. Friendly staff
Diamond
👌
Alexandria
The breakfast was fresh and hot. Staff was friendly
Omar
Very nice and clean hotel. Very well priced for the area. And breakfast was nice with alot to choose from.
Melanie
Loved the large room but disappointed in the condition of the bathtub. Breakfast was great but it would be even better if you had a soda fountain. Will definitely stay there again.
Whitney
Yes everything was as said,thank you for a nice time, staff was awesome.
Tabitha
they allow day swimmers so pool was full constantly
Sarah
Great breakfast fresh and warm
Melissa
Room was veey big and clean. Had both a microwave and a refrigerator. Breakfast was huge with a lot of selections.
Deborah M
It was fine, nothing special. I needed a place to be closer to GVSU and this worked out great. Bonus, I was able to charge my car.
Chuck
food was kinda warm.....especially the biscuits Otherwise it was good and a very nice selection
We had a problem twith our room and it was resolved right away
Bhav was the person on duty and she is an excellent team member. she should be commended for the fantatic job she does and is an excellent asset to the hotel
We had a problem twith our room and it was resolved right away
Bhav was the person on duty and she is an excellent team member. she should be commended for the fantatic job she does and is an excellent asset to the hotel
Margaret
Very clean, staff was great. The pictures of the pool were misleading. Maybe it was pictures of another location, but the pool was TINY!
William
Very friendly front desk staff
Elizabeth
The rooms were nice and beds were comfortable!! We loved the pool and hot tub! Breakfast was decent just wish there hot breakfast tasted better!! Overall we loved it and plan on coming back in the future!
Tara
The room was nice and clean. The staff was friendly and helpful and my kids loved the pool and hot tub. The breakfast offered a lot of options and i enjoyed the location of the hotel.
Cedric
The hot tub wasn't hot. As fate would have it, it was apparently spring break and there were a dozen little kids running rampant in the pool/ hot tub area. The breakfast was very good- plentiful with a significant number of options
Heather
My room was disgustingly full of hair, the shower, bathroom sink , and even the ice bucket. The fridge was sticky and gross. Luckily I had my cleaning supplies in my car. I cleaned my own room.
Joey
Got tub was amazing along with breakfast
elizabeth
Great room for the price. Pool & hot tub head very heavy use, staff was trying hatd to keep up with towels & cleanliness.
Leslie
Easy check in. Clean room. Spacious couch area.
Brent
Clean room,friendly staff,nice hot tub,cold pool.Good breakfast, eggs,sausage, waffles,etc..Kind of noisy by the freeway in the early morning, would stay there again.
Anthony
Front desk staff were so kind to us at all times. The hotel was clean, secure and made me feel comfortable the whole time. The rooms were well appointed, clean, and made you feel comfortable. Thank you for welcoming us.
Nancy
Everything was great, in truth it made my visit with my grandkids perfect because there was nothing to worry about!
Marisa
Great location and it was a clean area. We will stay again as the price is good and the rooms are clean. Could use some updating as the mattresses are very firm. One of the better places we’ve stayed in the Grand Rapids area at this price point
Jennifer
Clean room, welcoming staff
Stephanie
Nice room
Kayla
Hot tub could have been a tad hotter.
Sherry
Our family has used this hotel for “staycations” for many years. IMO it’s the best value hotel in the area. The rooms are LARGE and clean (fits up to 6!), beds comfortable, staff members friendly and helpful. The medium-sized pool is clean (though a little cool); the extra-large hot tub is perfect! They can be crowded at night esp. on weekends, so we try to go swimming in the middle of the day when possible. (There’s also a late-night adult swim time). The included breakfast is pretty simple, but the waffles are nice. We also loved that it’s right next to Walmart, which is very convenient. So, not surprising that we love this place! 🙂
Alicia-Ree
Rooms were nice
Veronica
Good location
Terica
Always clean, friendly staff. Good breakfast.
Janice
Very comfortable clean spacious room with very friendly staff. Affordable and would stay again.
Dave
Easy check-in and the room was clean
brandon
Yes
Hana
Staff were nice, room was clean, hot tub size was great. Hot tub and pool area need to be cleaned more often and the carpet in the room needs to be replaced badly.
Michael
Firs ppl
Connie
It was a very nice place especially for what it cost . Good hot brkfst with eggs, sausage,gravy and biscuits. The room we had 301 was very spacious as well as clean . Had a fridge that kept everything nice and cold , the shower was hot. Nice staff that were very pleasant .
Tanya
A very nice place to stay. The kids enjoyed the pool and I enjoyed the spa. I would recommend.
Jacob
Clean room, nice staff and good breakfast options!
Miranda
Room was freezing when we checked in took nearly 2 hours to warm it up.
Coffee maker did not work.
Coffee maker did not work.
Jonathan
Horrible system not updated money down the drain
Keith
Spotless. Great layout.
Verified traveler
Yes
Buford
.
Patricia
Everything was very nice front desk help was great and friendly. Great locations for a girl's weekend for shopping and dining lots of options nearby.
Marie
Everything was excellent. Cleanliness, staff, amenities.
Rick
$100 deposit that won’t be refunded for like 3 days and the hot tub being too cold. Would appreciate a credit for next stay somewhere.
Susan
Rooms were clean, staff was friendly and helpful.
Bridgette
Great rooms for the price, nice pool and hot tub
Yvette
Room was clean and staff was nice. Breakfast was great too. Poop and hot tub were clean. Will stay here again next time I’m in town visiting family.
Makenzie
The room was cozy the staff was awesome and the breakfast was amazing
Cynthia
We had an extremely comfortable stay, beginning with the polite young woman at the front desk. Comfortable bed, everything very clean, good breakfast the next morning. I left my purse there accidentally and didn't realize it until 2-1/2 hours later. It was turned in and was waiting for me when I hurried back. Kudos to a very honest staff!! We would definitely stay here again! [Just one little note: if you want quiet so you can go to bed early, request that you not be put in room 109, which is just on the other side of the wall from the pool which stays open until midnight/10 pm for kids]
Jacob
The pool area was not very clean. There was a dark blob of something/ possibly hair, floating in the main pool . It was so obvious my two year old granddaughter pointed it out. The hot tub needs a good scrub. Yellow/ green algae is growing on the walks, steps, really everywhere. The whole pool deck needs to be washed down
Lynette
Courteous staff, beautiful room and working hot tub made this stay wonderful.
Faith
Everything was great and my stay was great. Definitely recommend this hotel to anyone traveling through the area.
Location & surroundings
Comfort Suites Grandville - Grand Rapids SW
4520 Kenowa Ave Sw, Grandville, United States
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Comfort Suites Grandville - Grand Rapids SW
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