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Quality Inn Grand Rapids South-Byron Center

Grand Rapids - MI · United States

7625 Caterpillar Court SWView location

7.4/10Very good846 Reviews
Cleanliness7.4/107.4
Service8.0/108.0
Comfort7.6/107.6
Condition7.0/107.0
Location7.8/107.8
Neighborhood7.2/107.2
Value8.4/108.4
Amenities7.4/107.4
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quality Inn Grand Rapids South-Byron Center

Get more value for your hard-earned money at the pet-friendly Quality Inn hotel in Grand Rapids, MI, which lets you relax and focus on the people and experiences that you came for.

We give our valued guests easy access to such nearby attractions as Devos Place Convention Center, Van Andel Arena, Voight House Museum and Gerald Ford Museum. Amenities include free WiFi, free parking, free hot breakfast, guest laundry facilities, indoor heated pool and a hot tub.

Guest rooms feature a refrigerator, microwave, coffee maker, premium bedding, hair dryer, TV, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

A stay at Quality Inn Grand Rapids South-Byron Center places you in the heart of Grand Rapids, within a 15-minute drive of Downtown Market and Van Andel Arena. This hotel is 8.3 mi (13.4 km) from RiverTown Crossings Mall and 10.3 mi (16.6 km) from Grand Rapids Art Museum.

Make yourself at home in one of the 58 guestrooms featuring DVD players. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.

Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Master Arts Theatre 0.9 km / 0.6 mi
Tanger Outlets Grand Rapids 3.1 km / 1.9 mi
Craig's Cruisers 4.7 km / 2.9 mi
Spectrum Entertainment Complex 6.1 km / 3.8 mi
Mercy Health Southwest Campus 7.2 km / 4.5 mi
Frog Hollow Playground 8.3 km / 5.2 mi
Grand Valley Medical Specialists 8.4 km / 5.2 mi
Steelcase Furniture Headquarters 10 km / 6.2 mi
Metro Health Community Clinic 11.3 km / 7 mi
RiverTown Crossings Mall 13.4 km / 8.3 mi
Vander Veen's Dutch Store 14.8 km / 9.2 mi
Lamar Park 15 km / 9.3 mi
Davenport University 15.2 km / 9.4 mi
Methadone Clinic 15.4 km / 9.6 mi
Downtown Market 15.8 km / 9.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 58
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
Show 21 more facilities & services
  • Smoke detector
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • Terrace
  • Gym
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Sun loungers
  • Game roomExtra charge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Quality Inn Grand Rapids South-Byron Center

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 5 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable5 photos

    Quality Inn Grand Rapids South-Byron Center

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Quality Inn Grand Rapids South-Byron Center

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Quality Inn Grand Rapids South-Byron Center

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Quality Inn Grand Rapids South-Byron Center

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 5 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable4 photos

    Quality Inn Grand Rapids South-Byron Center

    DOUBLE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Microwave
    • Hairdryer
    • Fridge
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Quality Inn Grand Rapids South-Byron Center

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Quality Inn Grand Rapids South-Byron Center

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 5 m²QUA.2Q-4
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable3 photos

    Quality Inn Grand Rapids South-Byron Center

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-4

    Room amenities

    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Quality Inn Grand Rapids South-Byron Center

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 5 m²QUA.2Q-NM
    QUADRUPLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable5 photos

    Quality Inn Grand Rapids South-Byron Center

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Room amenities

    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Quality Inn Grand Rapids South-Byron Center

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Quality Inn Grand Rapids South-Byron Center

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Room amenities

    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quality Inn Grand Rapids South-Byron Center

7.4
Very good
846 Reviews
Cleanliness
7.4 /10
Service
8.0 /10
Comfort
7.6 /10
Condition
7.0 /10
Location
7.8 /10
Neighborhood
7.2 /10
Value
8.4 /10
Amenities
7.4 /10
100 reviews shown
10/10
Exceptional
07 Aug 2026
jennifer
The room was clean and bed was comfy. Also breakfast hit the spot.
8/10
Excellent
04 Aug 2026
James
Very polite service at the desk and breakfast was amazing.
4/10
Poor
02 Aug 2026
Albert
Toilet leaked. Not clean. Very run down. Locked out twice and had to go back for new cards.
6/10
Pleasant
01 Aug 2026
Katherine
Room was ok. The lamps were rusty and the doors were banged up. Comforter had stains and the smell upon arrival was not good. I brought cleaning supplies and took care of that. The windows on the building needed to be cleaned and the pool area. Not impressed but the price explained that. The breakfast was good. The staff not very friendly
2/10
Poor
25 Jul 2026
Ana
Breakfast was delicious. That’s pretty much all I can say. Our room didn’t hit have a shower curtain, the bathroom floor was filthy with hair and dirt on it. The beds had blood spots on the comforters and it smelled like mold.
2/10
Poor
25 Jul 2026
Rob
The room and the bathroom was very very dirty I change rooms twice then left
10/10
Exceptional
25 Jul 2026
Jeannine
Surrounding area quiet, maintained and had camera coverage. All staff friendly, helpful, went the extra mile and honored the privacy tag when on the door. Breakfast was hot, all food types were available tand restocked during breakfast hours. Pool was
10/10
Exceptional
22 Jul 2026
gregory
Had a nice quiet and pleasant stay.
10/10
Exceptional
16 Jul 2026
Heather
Beds were very comfortable and pillows but the bathroom was pretty beat up, the door was really beat up and the bathroom wasn’t very clean.
Family_with_children
2/10
Poor
14 Jul 2026
Lacey
stayed there for two nights, shower didnt work 2nd night
no elevator
place smelled like cigs
Partner
6/10
Pleasant
12 Jul 2026
Terryl
Front desk staff members were very friendly and accommodating for things such as extra room coffee packets and late in the day housekeeping. Property is close to casino, outlet mall, and Grand Rapids. Updates were apparent, but lacking. No elevator. Stairs only to second floor. Sink and grooming area is outside of bathroom. Some bathroom hardware was old and outdated. Shower floor very slippery. Okay choice for a hotel if you are a tourist and just want a place to shower and sleep.
Partner
8/10
Excellent
12 Jul 2026
Matthew
Room was nice and clean except for the strong smell of marijuana that was overpowering when you entered the room. The pool water was filthy so I decided not to go in. The hot tub only had one working jet.

The breakfast bar was ok. The waffle iron only worked one of the days. Wanted eggs and waited for them to be replenished but eventually gave up.
Very convenient location near the highway.
Self
10/10
Exceptional
09 Jul 2026
Rebecca
We travelled to Grand Rapids for a concert. We chose Quality Inn based on the price and proximity to Acrisure as this was a last minute road trip. The bed, blanket and pillows were exceptional. The room was clean. The pool was inviting. One minor downfall was the traffic on the expressway, but it wasn’t a concern for us. Be mindful if you book here ask for a room on the east side of the hotel. Happy travels!
Partner
10/10
Exceptional
30 Jun 2026
Candace
Helpful staff, but breakfast only available until 9:30 on weekends.
Family
8/10
Excellent
25 Jun 2026
Cortez
The staff was very helpful. Rooms were cleaner than usual. A/C unit kept going out but they were willing to accommodate.
Family_with_children
6/10
Pleasant
24 Jun 2026
Kittery
Staff were extremely helpful and kind.
Breakfast was your typical basic bagels, waffle maker, etc. Disappointed in the room we had as there were clear spilt liquid on the wall, and the rug looked at though it hadn’t been vacuumed in a few stays. But the beds were clean, and the bathroom was clean.
Family_with_children
8/10
Excellent
22 Jun 2026
Jacob
Room and facilities were clean, staff very helpful and friendly. Breakfast was basic but acceptable, hot, and well maintained. Pool was a bit a little chilly and a over chlorinated, but typical for high-volume public spaces. The jacuzzi wasn't working properly - no/limited bubbles, but it was still warm and able to be used otherwise. The overall facilities are a bit out-dated and could use some renovations, but overall it was clean and well maintained.
Family_with_children
2/10
Poor
21 Jun 2026
Marti
This place is a transient, room by the hour or perhaps a one-month+ stay for dislocated people…many with small children. I believe one of the requirements is you either hang out in the parking lot, or in the hallways…but either way you must smoke weed! We felt very unsafe in the environment…3 nights was too long! I will NEVER stay at this location again, nor would I wish it on anyone else!
Partner
10/10
Exceptional
21 Jun 2026
Kathryn
Was there for a cheer competition with all my kids and family. Great place for the kids they loved the pool
Family_with_children
10/10
Exceptional
16 Jun 2026
Linda
The rooms were spacious
4/10
Poor
14 Jun 2026
ashley
Cons: The hotel was run down. The room was awful. It looked like something had chewed the bottom of our door. There was a brown substance on the wall by the toilet, the toilet seat was broken. We had a hole in the wall where the plumbing was. The floors were not clean. When we were checking in someone had to ask for fresh sheets because theirs were dirty. , I did try to cancel and get a refund so I could go somewhere else and they refused. Even tired Expedia and they were no help.

Pros: staff was friendly. Nice pool and hot tub, breakfast was ok. My husband said the bed was comfortable but I thought it was too soft. It had good water pressure.
Family_with_children
4/10
Poor
13 Jun 2026
Nicole
Breakfast was nothing but yogurt and juice 2hrs into them serving breakfast. Our sheets were clean but our blankets and pillows were stained and nasty looking. Bathroom was extremely tight. Shutting the door you had to stand between the tub and the toilet. Room was quiet minus the loud air conditioner that made an awful noise. Last but not least parking is extremely tight. Never have had to leave a bad review but I would hate to see someone lose money on a nights stay like I did.
Family_with_children
10/10
Exceptional
04 Jun 2026
Mackenson
Clean room, staff good
Family_with_children
2/10
Poor
25 May 2026
Kimberly
Clean room good breakfast
Family_with_children
10/10
Exceptional
23 May 2026
Shelly
Clean rooms, great staff did not get her name but she was very informative, explained amenities and breakfast, times open and gave the letter to the door to go in back.
quick easy check in.
Partner
6/10
Pleasant
10 May 2026
Brooks
I chose to stay at a different hotel.
Self
6/10
Pleasant
10 May 2026
Kathleen
The room was not very clean
Partner
6/10
Pleasant
05 May 2026
Shannon
Staff tried to help arrange rooms but other than that- the rooms are very old and water in sink is very low pressure.
8/10
Excellent
04 May 2026
Christine
Room was decent, bed comfy, tv was a little glitchy at times but overall, for the price, it was an okay stay. A 2 star hotel is not a 5 star hotel. Adjust your expectations and you can stay for a reasonable price, it will meet your needs. Housekeeping was excellent. Pool looked nice but we didn't have time to use it.
Family
2/10
Poor
03 May 2026
Melburn
Everything
Friends_and_family Family
6/10
Pleasant
03 May 2026
Erik
Only one jet running. Warm not hot. Hours are 10-10 and they will kick you out at ten and will kick you out if you come in before ten am. Charged dollar for water at breakfast. Orange juice didn’t work. Room was clean. Hit women up in middle of night to shower handle rattling due to plumbing issue. Just your prototypical 3rd world owned hotel
Partner
2/10
Poor
02 May 2026
Jagger
The room was not cleaned well, sheets and pillow cases were stained, bathroom and living area was disgusting, the tv was to dim to even watch even with increasing the brightness. The smell of marijuana was all over the place, when walking to the desk I heard employees cursing and yell from the laundry room. The whole stay was terrible and I will never be back
Self
8/10
Excellent
01 May 2026
Brianna
Older and could use some TLC but clean.
Family_with_children
4/10
Poor
01 May 2026
Marlin
Our room was dirty and smelly!!! Everything looked old and dirty. The pictures they have is false advertising
Family_with_children
4/10
Poor
28 Apr 2026
Jamela
Room was dirty. Visible dirt in corners of bathroom and pool area was just grimy. Water smelled sour on skin when we got out of the hot tub. Hot tub was like warm bath water not hot. Breakfast was decent. Would not book again.
Family_with_children
8/10
Excellent
25 Apr 2026
Tiffany
The room definitely needed some fixes but nothing we couldn’t live with for a couple of days. The biggest concern as far as the room went was the toilet was not securely bolted to the floor so as soon as you started to sit it would wobble. The pool was a bit dirty and way over chlorinated but the kids enjoyed it anyway, their eyes just hurt pretty bad by the end of the day. The hot tub was broke… it was hot… but when you tried to turn on the jets one sprayed all over the others did not work. But the room was overall clean and it looked like they had a decent breakfast bar- we did not eat off it as we brought our own food. And staff was kind and accommodating, as much as they could. I would go recommend if you’re looking for a low budget hotel.
Friends_and_family Family
6/10
Pleasant
23 Apr 2026
Rami
Staff helpful ………………….tttt
10/10
Exceptional
01 Apr 2026
Loretta
I had a great stay. The property was very quiet and the breakfast was good
6/10
Pleasant
19 Mar 2026
Kim
Yes
Self
8/10
Excellent
14 Mar 2026
Yesica
The breakfast was great.
10/10
Exceptional
07 Mar 2026
Cordell
Clean
Friends_and_family Family
8/10
Excellent
23 Feb 2026
Lynn
The staff was very friendly and room was vwry clean
6/10
Pleasant
20 Feb 2026
Laverne
The hot tub was down the whole week I was there, loud and was woke often, I was here for work and sleep was difficult.
6/10
Pleasant
15 Feb 2026
Melissa
Better toilets, our door frame needs fixing, you can slide a card in it, and it unlocked.
Leisure Family
2/10
Poor
08 Feb 2026
Laura
Hot tub down only reson we booked the hotel. Beds hard ,floor uneven and breakfast cold
Leisure Partner
10/10
Exceptional
07 Feb 2026
Dorothy
Nice room, comfortable bed
Leisure Family
10/10
Exceptional
06 Feb 2026
Elizabeth
Staff was friendly and room was good for the price
Business_and_leisure Partner
10/10
Exceptional
02 Feb 2026
michal
great place to stay, location, pool, breakfast, cleanliness
Leisure Family_with_children
6/10
Pleasant
26 Jan 2026
mike
Room was clean. Staff was helpful.
Leisure Partner
8/10
Excellent
25 Jan 2026
Alan
good breakfast clean room
6/10
Pleasant
11 Jan 2026
Jessica Lynn
If you need a clean room for a night, the price is right.
However, the rooms smell like cigarette smoke and the hotel could use many updates; peeling and cracks in the walls/ceilings, old doors and sinks. Hot tub was nice and warm, pool was nice, wasn't freezing but a lot of wear.
Beds were comfortable.
Breakfast was average.
Family_with_children
6/10
Pleasant
01 Jan 2026
Becky
Other guest were being extra loud last night . Coming and going slamming doors
Leisure Self
10/10
Exceptional
27 Dec 2025
Christen
Breakfast was good and everything was very clean. The young man that checked us in was super friendly!!!
Friends_and_family Family
2/10
Poor
14 Dec 2025
Kennedy
There was a roach
8/10
Excellent
12 Dec 2025
Lora
The room was clean. The pool and Hot tub were dirty staff was pleasant
Friends_and_family Family
8/10
Excellent
12 Dec 2025
Michael
Great choice of hotel.
Partner
2/10
Poor
06 Dec 2025
Stephan
Everything was nice about the hotel except the bed was hard as a rock is not comfortable at all and the food quality for breakfast was horrible. It was cooked terribly.
8/10
Excellent
25 Nov 2025
Thamara
The bed not comfortable they need new mattress but everything else good breakfast it’s good.
2/10
Poor
20 Nov 2025
Sandeep
Every think was Bad
2/10
Poor
16 Nov 2025
Julie
Room felt used and unsafe. Dirty blanket, pink corners on the bed. Felt as though our car and our room would both be broken into. Sliver of soap in shower, shampoo empty.
Friends_and_family Family
10/10
Exceptional
12 Nov 2025
Lisa
Staff was super nice!
Leisure Self
8/10
Excellent
07 Nov 2025
Kennedy
It was good for the price, the only reason it wasn’t 5 stars is because we had to pay for water? Came down for breakfast and didn’t have any available
10/10
Exceptional
06 Nov 2025
Robert
Very nice overall
6/10
Pleasant
31 Oct 2025
shawn
Not the best location we’ve stayed at
Leisure Partner
10/10
Exceptional
27 Oct 2025
John
Adequate breakfast with good variety. Clean and quiet.
Partner
10/10
Exceptional
21 Oct 2025
Phil
All arpund decent place. The hot tub is nice.
4/10
Poor
11 Oct 2025
Christopher
The floor around the tub was rotting and falling through. The drain wouldn't stay open. The pool has numerous missing tiles.
Business_and_leisure Family
6/10
Pleasant
08 Oct 2025
Kate
Just not as clean as I would like, needs to be updated.
10/10
Exceptional
04 Oct 2025
Megan

Great place to stay!

Comfy beds!! Awesome pool, and very friendly staff. Breakfast was great too!
Friends_and_family Friends
10/10
Exceptional
28 Sep 2025
Jesse
Very comfortable
Leisure Self
2/10
Poor
27 Sep 2025
Craig
W
Leisure Friends
2/10
Poor
22 Sep 2025
Raymond
Poorly maintained property. Threir focus isnt the hotel
8/10
Excellent
20 Sep 2025
Patrick
Clean room and comfortable bed.
Leisure Partner
8/10
Excellent
20 Sep 2025
Judith
The room was clean and comfortable. However, the tub was very slippery when I was taking a shower was scared I was going to fall. The toilet is way to close to the wall and to short. The toilet felt like a little kids toilet we used to have in school. It was very hard to reach the toilet paper while sitting on the toilet. The door to the bathroom looked like it had been kicked in and a piece of wood was just placed over the hole. We stayed there because it was close to where I had to be for surgery and had stayed there before and was very pleased but I was a bit disappointed with the bathroom. It was very difficult for me to you the toilet after my surgery as I couldn't been my leg very well. Maybe you should swap out some of the toilets with a handicap toilet as the older generation does have trouble with mobility and with a higher toilet it would be helpful. I could have requested a handicap room but I really don't need the lower bed and such. I just appreciate the taller toiler as I am tall as is my husband. The rest of the room and everything else was just fine. The breakfast was great. Like I said everything was good except for the bathroom.
Partner
10/10
Exceptional
06 Sep 2025
Kathy
Quality rooms -everything is in working order
Leisure Partner
10/10
Exceptional
25 Aug 2025
Jesse
Always stay here
Business_and_leisure Self
4/10
Poor
25 Aug 2025
Christian
Our stay was okay but we were disappointed with how they cleaned up our room and the breakfast was not so good, could have been a lot better.
8/10
Excellent
25 Aug 2025
Sharon
I liked everything minus the bed linens. They were clean. But not a fan of thick cold percale sheets
Business_and_leisure Family
4/10
Poor
20 Aug 2025
Ayla
Our room smelled like smoke, and when given a new room, that also smelled like smoke. The hallways also had a strong odor.
8/10
Excellent
17 Aug 2025
Philip
Excellent value. Clean and pleasant
10/10
Exceptional
16 Aug 2025
Candy
Love the pool and the hot tube. Only a few miles from restaurants and stores
Leisure Family
10/10
Exceptional
15 Aug 2025
Oralia
Great people awesome breakfast
Business
4/10
Poor
05 Aug 2025
Velton
many stragglers in the area, lurking about in the parking lot and surrounding area.
8/10
Excellent
29 Jul 2025
Lindsay
I really liked the pool and hot tub area. It was nice and big. It had a unique look and felt like a lodge with skylights. It also had a nice outdoor area where people are playing cards. The rooms were very clean. The only thing I marked down was because it smelled like people had been smoking in there. However, it says it’s non-smoking so I’m not sure why.
Leisure Family
6/10
Pleasant
26 Jul 2025
Kristyl
Hotel was very outdated and our toilet was broken and very noisy! But breakfast was delicious and the staff was very nice.
Friends_and_family Family
4/10
Poor
20 Jul 2025
Verified traveler

Disappointed customer

Everything about the hotel was old and cheap other than the cost of the room. Definitely was not worth the price. Will not stay there again.
8/10
Excellent
20 Jul 2025
Martha
The pool made the visit worthwhile. Just wish the pool hours were longer.
Leisure Family
4/10
Poor
20 Jul 2025
Marie
This is our third time staying here and it seems that the rooms is in dire need off updates.
Leisure Family
2/10
Poor
19 Jul 2025
Amanda
I asked for a quiet room and she ended up giving me a room that was extremely noisy. This couple and kids were making a lot of noise on top of that. The room was extremely dirty. There was mold in the garbage. I wasn’t very happy with my stay at all, and they did nothing to accommodate me will not be back and would like my money back
Leisure Family
8/10
Excellent
13 Jul 2025
Ashleigh
Good enough for a one night place while staying in GR. Price was right.
Family
8/10
Excellent
11 Jul 2025
Russel
Did not need anything in the area. This location was great for our needs. get off the road, sleep and leave.
Business_and_leisure Partner
8/10
Excellent
07 Jul 2025
Jaime
We had a great stay
Friends_and_family Family
4/10
Poor
06 Jul 2025
Gina
Not what I had expected.
Leisure
6/10
Pleasant
30 Jun 2025
Cheryl
Construction right beside hotel on highway was very loud.
Leisure Partner
8/10
Excellent
23 Jun 2025
Teresa
It was a alright room for the price just needs to be updated
Business Family_with_children
10/10
Exceptional
22 Jun 2025
Roberta
Wonderful stay
8/10
Excellent
20 Jun 2025
Rhonda
This property is pretty good. Nice pool and hot tub. The beds are comfy. The rooms are pretty updated, but some workmanship is kind of shabby. Our fridge had leaked on the floor prior to our arrival and the carpet was left damp. The hallways need better cleaning. Our room key deactivated every 24 hours so for our three day stay we had to go to the desk twice at 1am when we got back. The breakfast is typcial hotel food but was kept stocked. Staff was very friendly and helpful. Overall it's well worth the price.
Friends_and_family Friends
8/10
Excellent
18 Jun 2025
Jack
Good breakfast! Pool was nice but small. Beds were very comfortable! Had a smell of smoke through out the hallways. Room had a musty smell. They allow dogs and one was in the pool area?? For an overnight it was ok.
Friends_and_family Family
6/10
Pleasant
16 Jun 2025
Josh
For a place to stay on a short trip, it’s perfect. The kids enjoyed the pool, which was visibly in need of a makeover. The continental breakfast was mediocre at best
Friends_and_family Family
10/10
Exceptional
12 Jun 2025
james
Older but very well maintained. Very nice for the price.

Location & surroundings

Quality Inn Grand Rapids South-Byron Center
7625 Caterpillar Court SW, Grand Rapids, United States

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Quality Inn Grand Rapids South-Byron Center

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