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Springhill Suites Grand Rapids West

Grand Rapids - MI · United States

4274 Parkway PlaceView location

9.2/10Excellent932 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood9.4/109.4
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Springhill Suites Grand Rapids West

Located in the Grandville suburbs of Grand Rapids, Springhill Suites Grand Rapids West offers a convenient base for exploring the area. Enjoy a complimentary continental breakfast each morning and on-site amenities including an indoor pool, health club, and business center.

Each of the 100 air-conditioned guest rooms features a microwave, smart TV with satellite channels, and a coffee/tea maker. Free Wi-Fi and self-parking are also available. RiverTown Crossings Mall is a short drive away, while Millennium Park and the Public Museum of Grand Rapids are within a 15-minute drive.

Gerald R. Ford International Airport is approximately 22 miles from the hotel.

Read more about this hotelShow less

Located in Grandville, Springhill Suites Grand Rapids West is in the suburbs, within a 15-minute drive of Millennium Park and Van Andel Arena. This hotel is 9.1 mi (14.6 km) from Downtown Market and 9.2 mi (14.8 km) from John Ball Zoo.

Make yourself at home in one of the 100 air-conditioned rooms featuring microwaves and Smart televisions. Satellite television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:00 AM to 11:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 100 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Greek

    English

    Spanish

Nearby attractions

RiverTown Crossings Mall 1.5 km / 0.9 mi
Millennium Park 6.5 km / 4.1 mi
Vander Veen's Dutch Store 7.1 km / 4.4 mi
Grand Valley Medical Specialists 8 km / 5 mi
Frog Hollow Playground 8.4 km / 5.2 mi
Hudsonville Nature Center 8.9 km / 5.5 mi
Lamar Park 9.2 km / 5.7 mi
Mercy Health Southwest Campus 9.6 km / 6 mi
Hudsonville Winery 10.2 km / 6.3 mi
Spectrum Entertainment Complex 10.8 km / 6.7 mi
Craig's Cruisers 10.9 km / 6.8 mi
Steelcase Furniture Headquarters 11 km / 6.9 mi
Metro Health Community Clinic 12.3 km / 7.6 mi
Grand Ravines Dog Park 13.3 km / 8.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 100
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Laundry service
  • Babysitting service
Show 20 more facilities & services
  • FireplaceExtra charge
  • Smoke detector
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Newspapers
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Smoking areaExtra charge
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Breakfast
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 35 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable24 photos

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Microwave
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub or Shower allocation on arrival: 31
    • Shower: 20
    • Bathroom: 10
    • Mini fridge
    Show all 14 amenities
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Desk
    • Satellite TV
    • Soundproof room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Grand Rapids West

    SUITE KING SIZE BED

    Room photos

    24 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Microwave
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub or Shower allocation on arrival: 31
    • Shower: 20
    • Bathroom: 10
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Desk
    • Satellite TV
    • Soundproof room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Grand Rapids West

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 35 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable24 photos

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Microwave
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub or Shower allocation on arrival: 31
    • Shower: 20
    • Bathroom: 10
    Show all 14 amenities
    • Ironing set
    • Individually adjustable air conditioning
    • Desk
    • Tea and coffee making facilities
    • Soundproof room
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Grand Rapids West

    SUITE TWO QUEEN BEDS

    Room photos

    24 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Microwave
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub or Shower allocation on arrival: 31
    • Shower: 20
    • Bathroom: 10
    • Ironing set
    • Individually adjustable air conditioning
    • Desk
    • Tea and coffee making facilities
    • Soundproof room
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Grand Rapids West

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Grand Rapids West

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Grand Rapids West

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Grand Rapids West

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Grand Rapids West

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Grand Rapids West

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Grand Rapids West

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Springhill Suites Grand Rapids West

9.2
Excellent
932 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
9.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Joanna
The room was very clean. The bathroom was spotless. The air conditioning was amazing!
Family
8/10
Excellent
18 Jul 2026
Charles
Overall it was a pleasant stay.
6/10
Pleasant
16 Jul 2026
Sara
The room was clean, and the woman who works mornings is great. However, although check-out is at noon, a man from housekeeping knocked on my door and immediately let himself in at 9:55am to see when I would be leaving. I was standing fairly close to the door and didn't even have time to get to the doorknob before he opened it.
Self
10/10
Exceptional
06 Jul 2026
Sarah
Enjoyed our stay here. Pool was open late. Room was spacious and clean. There was an area to purchase late night snacks.
Family_with_children
6/10
Pleasant
05 Jul 2026
Jonatas
EV drivers stay away. While the hotel claims it has charging stations, only one was operational and has a 7-hr charging limit. Charging then stops and a $10 idle fee per hour kicks in, even if your car isn’t fully charged. If you don’t have an EV, this property is new, clean and comfortable- no complains there. If you need charging, choose another hotel.
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
Dorothy
Breakfast was limited
No fruit, oatmeal cold
10/10
Exceptional
22 Jun 2026
Michael
The rooms were big but also cozy. Really liked the layout of the bathroom. It was also in a very nice location in Grand Rapids.
10/10
Exceptional
21 Jun 2026
Erica
Bring a sweater or blanket to stay extra cozy because the air conditioner is very cold but otherwise this hotel is exceptionally comfortable!
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
Kelly
The day was fine
Family_with_children
2/10
Poor
13 Jun 2026
Debra
They cancelled my reservation because I wasn’t there at 3pm!!!!!!!!! Unreal!!! No joke said we were suppose to be there on the dot when you CAN get your room! Left us stranded as we have an EV and planned our trip to charge there upon arrival. Front desk lady was HORRID and hateful.
Family
10/10
Exceptional
12 Jun 2026
Ranjodh. Singh
Everything thing from check in to checl out was good, no complaints
Family_with_children
6/10
Pleasant
07 Jun 2026
Nicholas
Property was clean. It appears to be updated. Problem was the pipe in the bathroom knocked very loudly at 6 am when the person in the neighboring room took a shower. Woke us up and continued for 5 minutes. It also knocked when we took showers. I mentioned this to the manager when checking out and she indicated she was aware of the problem but nothing could be done about it. Poor answer. I suggested they could cut through the drywall, secure the banging pipe, and repair the drywall.
Also, the free breakfast selections were terrible.
Will look for another place next time we travel there.
Partner
8/10
Excellent
07 Jun 2026
Alyssa
Other than a weird burn hole in the couch, the room was immaculate. Breakfast didn’t appear to have a lot of options so we just checked out and headed on our way. Pool was smaller and crowded so other than sleeping in the room, we didn’t get much out of the amenities.
Partner
10/10
Exceptional
02 Jun 2026
Kevin
Clean and quiet.very close to restaurants. i wish they would change towels daily.great pricing, quick nice breakfast
Disappointed they ran out of ham at the breakfast bar. The lady before me asked for refills and then proceeded to take all but one piece. Seriously? Who does that? I asked for more and was told they were out.
Family
8/10
Excellent
31 May 2026
Tina
Great breakfast!!! Best we’ve had at hotels in a while. Checkout wasn’t until noon - which was fantastic! We were very happy. It was a crowded weekend, so the trash cans on the property were overflowing and a bit more cleanup was needed but, understandable with a fully booked hotel.
Friends_and_family Family
10/10
Exceptional
25 May 2026
Sankari
-
10/10
Exceptional
24 May 2026
Diane
Clean room and very nice staff. Would stay again. Didn’t use the pool or fitness room so cannot rate those.
Friends_and_family Family
10/10
Exceptional
24 May 2026
Pam
The staff was courteous and friendly. The room was. Clean and comfortable. The breakfast was good!! I would definitely stay here again, when I am in the area.
Family
8/10
Excellent
21 May 2026
Sandra
Reported to staff at check out that the reading light on the bed was out. Also, the curtains could not close all the way, letting in light when trying to sleep.
Family
10/10
Exceptional
18 May 2026
Lucia
Nice clean new building and good breakfast
4/10
Poor
16 May 2026
Clarke
I was there 3 nights, and my room was not made up a single time. I didn't even get fresh towels
10/10
Exceptional
15 May 2026
Christopher
The room was clean and smelling lovely, the Air conditioning was very effective, which is good for me! All the staff I interacted with was friendly and helpful.
Partner
8/10
Excellent
12 May 2026
Dan
There are multiple configurations for the bathroom so you may not end up with what you are expecting after booking your room.
6/10
Pleasant
11 May 2026
nimesh
Breakfast
OJ was not there on 1st day.
Some items were out.
10/10
Exceptional
10 May 2026
JD
Great value
Family
10/10
Exceptional
09 May 2026
David
Breakfast was very good. Ac great.
10/10
Exceptional
06 May 2026
Roberta
Excellent spacious suite, nice breakfast, friendly staff.
I was having problems with my room key though. Each day the staff would have to fix it so I could enter my room. It was a pain having to go back down stairs each day especially after being tired after a long day out.
We stayed 3 nights and clean fresh towels would have also been nice. The maids never showed during our stay.
I loved the location and would return.
Family
10/10
Exceptional
02 May 2026
Sherri
The renovation is nice. The layout was done well and the finishes were nice.
Partner
10/10
Exceptional
01 May 2026
Emily
Only comment for improvement would be for the quality of the hotel( which was excellent ) and the amount of guests … breakfast food and coffee was not well stocked either day we stayed
Family
10/10
Exceptional
20 Apr 2026
Andy
Room was clean staff was great
Family_with_children
10/10
Exceptional
18 Apr 2026
Scott
Great spot. Nice and new. Friendly staff.
Family_with_children
10/10
Exceptional
14 Apr 2026
Nicole
Yes
Family
10/10
Exceptional
12 Apr 2026
torrey
Great stay!!!
Partner
8/10
Excellent
12 Apr 2026
Amy
Everything was great except cleanliness of room. Family members that checked in separate than us had to come back to the desk and get a different room than assigned because the pull out bed was still left used and dirty. I discovered hours later that our room needed a vacuuming as we were finding nail clipping all around the bedding area. We had already been in it a couple of hours before discovering so we just stayed in that room.
10/10
Exceptional
12 Apr 2026
Tarashema
Staff were excellent. Your front desk employee, Mohammed was exceptionally kind and welcoming.
Partner
6/10
Pleasant
28 Feb 2026
Timothy
Other guests were really loud. There was also some sort of kids party.
10/10
Exceptional
22 Feb 2026
Joshua
Clean room. Great amenities. Wonderful staff. 10 outta 10 will stay again.
Friends_and_family Family
10/10
Exceptional
09 Feb 2026
Margaret
I have stayed here a number of times and have been impressed every single time! - prompt, friendly staff. clean, cozy, spacious rooms, with the best check-in/check-out times without having to ask. pool, hot tub, work out room, all in working order and clean. tasty breakfast staples to get you on your way. you will be happy you stayed here!
Friends_and_family Friends
10/10
Exceptional
22 Jan 2026
Kim
Wonderful and friendly staff
Friends_and_family Family
6/10
Pleasant
20 Jan 2026
Eric
Check in staff not always there
Partner
2/10
Poor
19 Jan 2026
Kari
This is a beautiful, updated, clean hotel with the friendliest staff, and its in the perfect location for my stays in GR (and I love the breakfasts!). Unfortunately, there is a loud, random whacking sound that happens throughout the night. I had a pleasant chat with the front desk attendant, and was told that they are aware, but it is in the air unit and it is unfixable. How unfortunate - I won’t stay at this hotel again because I laid awake all night hearing the banging.
6/10
Pleasant
14 Jan 2026
Eric
Clean rooms friendly staff beautiful place
Friends_and_family Friends
10/10
Exceptional
14 Jan 2026
Brian
I stay here often when I’m Grand Rapids - never a bad experience
Business Self
10/10
Exceptional
12 Jan 2026
linda
Hotel and room were very clean and Dee at the desk was very helpful and accomodating with our large party!
Leisure Family
10/10
Exceptional
30 Dec 2025
Kari
Very clean. Nice staff. Convenient location. I will choose this hotel if I travel here again.
Leisure Family
10/10
Exceptional
28 Dec 2025
Sheana
The front desk attendant when I arrived on Saturday 12/27 was exceptional…so friendly and kind! The room was clean and comfortable.
Business_and_leisure Family
10/10
Exceptional
21 Dec 2025
Nicole
Everything
Leisure Family
10/10
Exceptional
29 Nov 2025
Dena
Staff were friendly. Room is very nice, clean and quiet. Will stay here again.
Friends_and_family Family
10/10
Exceptional
12 Nov 2025
Nickolas
Nice clean room and convenient location
Friends_and_family Friends
10/10
Exceptional
03 Nov 2025
Stephen
Breakfast needed a wider variety of options for folks who stayed beyond 1-night. Thanks.

Very clean room and quiet.
Leisure Partner
10/10
Exceptional
18 Oct 2025
Cheryl
Good
Leisure Self
10/10
Exceptional
07 Oct 2025
Brook
Great stay
10/10
Exceptional
24 Sep 2025
Kristie
Always love the springhill suites. Large rooms, nice beds.
Friends_and_family Family
10/10
Exceptional
15 Sep 2025
Myles
The property itself was away from the main traffic
Leisure Self
10/10
Exceptional
14 Sep 2025
Donna
We stayed here traveling on a road trip. The hotel is very nice and clean. Beds were comfortable! We did have an issue with noise in the wall from plumbing above us which woke me up at 3am, so that was annoying, but overall a very nice and clean hotel. Breakfast was average. We would stay here again.
Leisure Family
10/10
Exceptional
01 Sep 2025
Kefei
The most comfortable sofa bed i have ever been in. Just like a regular bed once set up.
Business_and_leisure Family
6/10
Pleasant
28 Aug 2025
Verified traveler

Bring your own snacks and water

The pricing for the items available for purchase in the lobby are insanely high, we’re already paying for the room, they don’t need to price gouge us for items from the lobby, water isn’t provided so you need to get your own unless you want to pay 20x the regular cost
Partner
10/10
Exceptional
25 Aug 2025
Deborah

soccer tournament

Traveling for our grandchildren’s soccer tournament. The team stayed together at the hotel. The rooms were large enough to accommodate families traveling together.
Friends_and_family Family
6/10
Pleasant
13 Aug 2025
Verified traveler
Our room was very clean, but had a very strong soap smell and we had to air out the room. Also, the shower door in the bathroom was not the right size so it did not seal and the first night the bathroom flooded. They were kind enough to give us towels to clean up the mess And offered us to move to another room, but we decided to stay and work around the problem. Because of this, I gave the room less of a rating than I would have otherwise.
10/10
Exceptional
09 Aug 2025
Claudiu
Overall great place to stay, and very inexpensive.
Leisure Family
10/10
Exceptional
04 Aug 2025
Monte
Friendly staff!
Leisure Family
10/10
Exceptional
04 Aug 2025
Juanita
Beds very comfortable and clean
Leisure Pet
10/10
Exceptional
02 Aug 2025
Juan

Trip to Grand Rapids

Great hotel - comfortable and clean.
Partner
10/10
Exceptional
27 Jul 2025
Tanna
We stay at this hotel every year during our annual trip, and it’s never a question—this is always our go-to spot. The rooms are consistently clean, peaceful, and inviting, and the staff’s hospitality is second to none. We’ve never had a single complaint; they go out of their way to make every stay seamless. The beds are incredibly comfortable, and the shower is pure bliss after a long day. Even the toiletries are a treat—infused with tea tree, they smell amazing and leave you feeling refreshed. Coming here feels like stepping into relaxation, and we genuinely look forward to it every time.
Leisure Partner
10/10
Exceptional
25 Jul 2025
Michelle
This is my favorite place to stay when I come to Grand Rapids! Clean, comfortable stay with friendly, helpful staff. It is a convenient drive from the airport in a quiet part of town.
Business Self
10/10
Exceptional
25 Jul 2025
Cameron
Liked everything about it
Leisure Family
8/10
Excellent
06 Jul 2025
Kara
This property worked as a place to stay for our family of five for one night. We did wish it was a bit cleaner.
Leisure Family_with_children
10/10
Exceptional
05 Jul 2025
Verified traveler

4th of July

Visiting family for 4th of July weekend.
Partner
8/10
Excellent
05 Jul 2025
Verified traveler
Property was good and stay experience was great. Only concern was with breakfast..the options were very limited and most of the items were gone before closing time.
Friends_and_family Family
10/10
Exceptional
04 Jul 2025
Kelly
Everything was great!
Leisure Self
10/10
Exceptional
29 Jun 2025
Susan

Great stay

Very spacious, clean rooms. Would definitely stay here again.
Friends_and_family Family
10/10
Exceptional
29 Jun 2025
Michael
The trundle bed couch design was excellent for two older children. Fitness center was well done with lots of options for a smaller hotel. Continental breakfast was good with lots of options though the powdered eggs and paté like sausage was meh.
Leisure Family
10/10
Exceptional
23 Jun 2025
Verified traveler

Perfect

100%
8/10
Excellent
23 Jun 2025
Mark
Room was clean and comfortable, halls and the rest of the facility were also clean. Would stay here again if in the area.
Leisure Family
10/10
Exceptional
15 Jun 2025
chelsea
It was super friendly and very nice. I loved every min there. Will be back soon. My kids had a blast
10/10
Exceptional
15 Jun 2025
Celeste
In town for a cheer competition and it was a great stay. Breakfast included and a pool. Late check out. Everything was great!
Leisure Family_with_children
4/10
Poor
15 Jun 2025
Julian
Hotel and room was clean and comfortable. We chose this hotel for our trip as it had an EV charging station on site. Our first long trip out in our EV car. Arrived and plugged in the car. Struggled with it to get it to charge. Asked in side and the receptionist just said it’s broken!!! No I’m sorry or anything! So time was now taken out of our trip looking for another charging station elsewhere. At least put a sign on the charger to say it is Out of order!!! Disappointing!
Partner
10/10
Exceptional
06 Jun 2025
Dora
Nice
10/10
Exceptional
01 Jun 2025
Charlotte
Nice stay
8/10
Excellent
26 May 2025
Stephen
Broken elevator. No fresh fruit at breakfast other than bananas. Other than that, it was a good stay.
Leisure Partner
10/10
Exceptional
10 May 2025
Shelia
Very clean , nice place. One of nicest i have ever stayed in
Leisure Family
6/10
Pleasant
07 May 2025
Angela
🙂
Leisure Family
10/10
Exceptional
04 May 2025
Ronn
The ceiling / floors are not well insulated. You can here people above you walking heavy.
Leisure
2/10
Poor
30 Apr 2025
Verified traveler

DO NOT STAY AT THIS HOTEL!!!

We had two reservations. One of our guests arrived with his wife and children. The front desk could not find the reservation even though we clearly showed them the email with confirmation. They FORCED them to purchase another room.
Business
8/10
Excellent
20 Apr 2025
Nicole
The pool floor is so so so slippery. Had our little guy fall and slip so many times. Needs floor mat or different flooring. Wild that there wasn’t a bigger injury.
Leisure Family_with_children
6/10
Pleasant
18 Apr 2025
Stephanie
We had a first floor room by the lobby. There were several people drinking and being super loud in the lobby. I could hear them from our room at almost midnight before I finally fell sleep.
Leisure Family
10/10
Exceptional
16 Apr 2025
Stacy
I have stayed at this hotel several times for work and it’s always clean and the staff is great
Business Partner
10/10
Exceptional
14 Apr 2025
DeAnndra
Nice room for the price. Comfortable for my family!!
Business Family_with_children
2/10
Poor
14 Apr 2025
Todd

DON'T STAY HERE

The pool was unbelievably small with the most disrespectful kids. I will put it this way 10 kids in the pool made it feel extremely small. The staff was very un helpful and disrespectful. We called down to get a few more pillows plus a blanket. The lady at the front desk said ( you should already have what you need in your room housekeeping makes sure so i cant give you anything else). We cranked up the heat so my other daughter didnt freeze which made sleeping uncomfortable for everyone. Good luck on the tv situation as there is one tv to share between the pull out sofa area and the 2 queen beds. The position of the tv is in the worst possible spot. Last but not least be careful using the bathroom its a see through door. My daughter went to take a shower and we all ended up standing out in the hallway until she was done once we realized it was pretty much a see through door.
Friends_and_family Family
10/10
Exceptional
13 Apr 2025
Erica
It was nice and close to location
Leisure Family
10/10
Exceptional
03 Apr 2025
Mark
It was great
10/10
Exceptional
24 Mar 2025
Angel

Great stay

Great service - breakfast was nice - very clean and quiet
Business Family
8/10
Excellent
21 Mar 2025
Jose
Had a great stay with my girlfriend
Leisure Partner
10/10
Exceptional
02 Mar 2025
Heather
Our room was big and beautiful!!
Leisure Family
8/10
Excellent
20 Feb 2025
Stephanie
Nice quiet location.
Leisure Family
10/10
Exceptional
17 Feb 2025
Yvette
Hotel was clean, good breakfast options and safe area! My family and I will stay there again!
Leisure Family_with_children
6/10
Pleasant
16 Feb 2025
Sarah
Sidewalks were not shoveled.
Leisure Partner
8/10
Excellent
26 Jan 2025
Zachary
Staff was great. Hotel was very clean and well kept. Beds a little firm for our liking. Breakfast was good for a continental. Good value overall.
Friends_and_family Family
10/10
Exceptional
07 Jan 2025
Kyle
Room was nice and a good location.
Leisure Family_with_children
6/10
Pleasant
31 Dec 2024
KATHERINE
The facility as clean and new and well maintained but we were frustrated. First we were never told that we needed to request maid service so the first problem was that our room wasn’t getting cleaned. We asked 3 times before it got cleaned. The first time we asked they gave us new towels (but didn’t send anyone to clean or empty trash) the second time they told us we had to request service so we did. The next day nothing had been done again. (We were told the housekeeper for our area didn’t come in) The third time we asked they finally got it cleaned. It was a whole week and we finally got it cleaned the last night.
Leisure Partner

Location & surroundings

Springhill Suites Grand Rapids West
4274 Parkway Place, Grandville, United States

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Springhill Suites Grand Rapids West

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