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Comfort Suites Grand Rapids South

Grand Rapids - MI · United States

7644 Caterpillar CourtView location

8.2/10Excellent1,003 Reviews
Cleanliness8.4/108.4
Service8.8/108.8
Comfort8.8/108.8
Condition8.2/108.2
Location10.0/1010.0
Neighborhood8.6/108.6
Amenities7.6/107.6
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Suites Grand Rapids South

Get ready for anything when you stay at the smoke-free Comfort Suites South hotel in Grand Rapids, MI near John Ball Zoo. We are located on Highway 131 near Gerald R. Ford Museum, DeVos Place Convention Center, Grand Valley State University, Gerald R. Ford International Airport and Frederick Meijer Garden.

Business travelers enjoy access to copy and fax services and use our meeting space for events and functions. Additional hotel amenities include free breakfast, free WiFi, an indoor heated pool and a fitness center. Your inviting guest room includes refrigerators, microwaves, TVs, coffee makers and recharge devices.

Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

With a stay at Comfort Suites Grand Rapids South in Grand Rapids, you'll be within a 15-minute drive of Downtown Market and Van Andel Arena. This hotel is 16.2 mi (26 km) from Frederik Meijer Gardens and Sculpture Park and 0.6 mi (1 km) from Master Arts Theatre.

Make yourself at home in one of the 78 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:30 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of USD 100 will be collected before check-in.
    • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 25 per night
    • Pet fee: USD 25 per accommodation, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Master Arts Theatre 1 km / 0.6 mi
Tanger Outlets Grand Rapids 3.2 km / 2 mi
Craig's Cruisers 4.7 km / 2.9 mi
Spectrum Entertainment Complex 6.2 km / 3.8 mi
Mercy Health Southwest Campus 7.3 km / 4.5 mi
Frog Hollow Playground 8.4 km / 5.2 mi
Grand Valley Medical Specialists 8.4 km / 5.2 mi
Steelcase Furniture Headquarters 10 km / 6.2 mi
Metro Health Community Clinic 11.3 km / 7 mi
RiverTown Crossings Mall 13.5 km / 8.4 mi
Vander Veen's Dutch Store 14.9 km / 9.2 mi
Lamar Park 15.1 km / 9.4 mi
Davenport University 15.3 km / 9.5 mi
Methadone Clinic 15.4 km / 9.6 mi
Downtown Market 15.8 km / 9.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • MasterCard
  • Visa
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry service
  • Hotel safe
  • Lift access
  • GymExtra charge
  • Newspapers
Show 16 more facilities & services
  • Clothes dryer
  • BarExtra charge
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Sauna
  • Hot tub
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 28 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable5 photos

    Comfort Suites Grand Rapids South

    SUITE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Hairdryer
    • Housekeeping
    • Bathroom
    • Cable TV
    • Satellite TV
    • Desk
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Fridge
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Comfort Suites Grand Rapids South

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Comfort Suites Grand Rapids South

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Comfort Suites Grand Rapids South

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 12 m²DBL.NM-6
    DOUBLE NON SMOKINGPhoto unavailable4 photos

    Comfort Suites Grand Rapids South

    DOUBLE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-6

    Room amenities

    • Bathroom
    • Cable TV
    • Satellite TV
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Microwave
    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Comfort Suites Grand Rapids South

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Comfort Suites Grand Rapids South

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-1

    Photos are not available for this room type.

    Comfort Suites Grand Rapids South

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Comfort Suites Grand Rapids South

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Comfort Suites Grand Rapids South

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Comfort Suites Grand Rapids South

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE TWO QUEEN BEDSSUITE • DELUXE TWO QUEEN BEDSSUI.2Q-DX

    Photos are not available for this room type.

    Comfort Suites Grand Rapids South

    SUITE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 28 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable8 photos

    Comfort Suites Grand Rapids South

    SUITE TWO QUEEN BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Bathroom
    • Hairdryer
    • Cable TV
    • Satellite TV
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Microwave
    • Fridge
    • TV
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 28 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable9 photos

    Comfort Suites Grand Rapids South

    SUITE NON SMOKING

    Room photos

    9 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Satellite TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Desk
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable6 photos

    Comfort Suites Grand Rapids South

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Microwave
    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Desk
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Comfort Suites Grand Rapids South

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Comfort Suites Grand Rapids South

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Comfort Suites Grand Rapids South

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable4 photos

    Comfort Suites Grand Rapids South

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Cable TV
    • Bathroom
    • Direct dial telephone
    • TV
    • Housekeeping
    • Smoke detector
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Satellite TV

    Facilities with extra charge

    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Wi-fi
    • Wake-up service
    • Pay movies
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Comfort Suites Grand Rapids South

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 28 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable14 photos

    Comfort Suites Grand Rapids South

    DOUBLE KING BED NON SMOKING

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Satellite TV
    • Cable TV
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Suites Grand Rapids South

8.2
Excellent
1,003 Reviews
Cleanliness
8.4 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.2 /10
Location
10.0 /10
Neighborhood
8.6 /10
Amenities
7.6 /10
100 reviews shown
6/10
Pleasant
14 Jul 2026
Shannon
This hotel would definitely benefit from some updates and renovations. The check in process was slow, but the staff was nice. The hotel room wasn't dirty but it looked old and worn. The bathroom sink faucet wasn't working properly, which made it difficult to turn off the water. The bed was clean and comfortable. The pool was closed for maintenance. Overall, the experience was just okay. We selected this property due to it's close proximity to our friends' house whom we were visiting.
Partner
2/10
Poor
13 Jul 2026
Christine
Receptionist, young male was very rude and FYI the pool is under reconstruction.
Partner
4/10
Poor
12 Jul 2026
Lisa
The beds were great. The room carpet was filthy. Breakfast was poorly attended as in they were out of scrambled eggs for an hour and on the first day coffee, orange juice and lemonade were all empty. The shower shampoo was empty. However, the facility appeared tidy, and clean, except for the floors. It was very nice to have the refrigerator and microwave. Ice machine on our floor didn’t work, but you could go to the other floors. I honestly wouldn’t stay there again unless I had to just because I think it must not be managed well. The pool was down for renovation and I don’t believe that was on the website. Thank God for the wonderful beds!
Friends
8/10
Excellent
10 Jul 2026
Johntia
Pool was being renovated and the microwave in our room didn’t work but overall was good. Friendly staff, room was cleaned and no bugs.
Pet
2/10
Poor
05 Jul 2026
Janith
Extremely disappointed with this hotel and the way our stay was handled. The room was way overpriced for the condition and amenities. There was no pool, and our first room didn't even have a working TV, so we had to switch rooms. The second room wasn't any better—the toilet ran constantly and the TV wouldn't even shut off.

When we brought up the issues and asked for some type of credit for the expensive room and all the inconveniences, no one was willing to do anything. Instead, we were told that if we booked AGAIN, they would give us 10% off. Why would I want to book another stay after this experience?

For the amount we paid, I expected basic things in the room to actually work and much better customer service when they didn't. Definitely not worth the price, and I would not recommend staying here.
10/10
Exceptional
04 Jul 2026
Mckenna
Check in was easy, the staff were very friendly too. The room we were assigned was clean, and we liked the fact that breakfast was complimentary
Partner
4/10
Poor
29 Jun 2026
Denise
This Comfort Inn needs a lot of work. The beds were horrible and the pillows stink.
4/10
Poor
29 Jun 2026
Allison
When we arrived we discovered that the hotel was having issues with the electronic keys for the doors. Initially we were told it had just occurred but later learned it had been several weeks. We never had a key that worked. We had to ask to be let into our room every time. Finally they gave us a “master key “ to open the door but that one was for the pool so we couldn’t get in again. They did finally give us a master key that worked for the final 12 hours of our stay.
There was something stuck to the bathroom floor that looked like dried lettuce right in front of the toilet. I scrubbed that off myself. The wall by the bed had several stains that looked like coffee stains. Dripped down the wall.
Breakfast was average. Parking was easy. Staff was not knowledgeable about things like where the mall was.
It was very disappointing.
Partner
10/10
Exceptional
26 Jun 2026
Matthew
Great experience!
Family_with_children
2/10
Poor
21 Jun 2026
Sean
Hotel was dirty, room was dirty. Clumps of hair in the sink. Dirty pillows and dirty sheets. They also put us in the wrong room, different from what we reserved.
Friends_and_family Family
10/10
Exceptional
17 Jun 2026
Robert
The staff were kind and helpful. The room was modern and clean. The breakfast was good. Our three night stay was very affordable.
Partner
6/10
Pleasant
15 Jun 2026
Jaydlyn
The pool has been shut down for a long time I was told but they did not inform us of this when we had called before booking through Expedia . Front desk was always sitting in corner in wheelchair . Tub was not clean , beds were horrible to sleep on and the elevator was making awful noises
Family_with_children
10/10
Exceptional
08 Jun 2026
SO
GREAT
Friends
4/10
Poor
07 Jun 2026
Kelly
Staff was rude, breakfast was cold, the carpet in the second floor smelled like cat pee, the ice machine on the second floor was full of mold and leaking. The pillows were small and felt like little balls were
Balled up in them. Remotes did not work, room was clean enough but if you looked it was not cleaned good in a long time. Bathroom floor was dirty. Would not visit here again
Friends_and_family Friends
6/10
Pleasant
07 Jun 2026
Steven
I was there on a long weekend. There was plumbing issues in room 1 and television issues in room 2. While they transferred us to a new room after the plumbing issue the response was \"we do not have maintenance assistance on the weekend\". Staffing was the biggest issue. We never got satisfaction on the TV issue.
Partner
8/10
Excellent
28 May 2026
Eric
All good but not quite excellent
Partner
8/10
Excellent
27 May 2026
Monika
Staff was very helpful and courteous.
Friends_and_family Family
8/10
Excellent
25 May 2026
Craig
I liked the people at the front desk coming and going. they were very helpful and made the stay nicer. The TV remote and system was terrible. Replaced remote 3 times and never fully worked. Had to get up to turn on and off, volume. Need to work on that. Pool closed but didn't bother us. Overall, we had a great time.
10/10
Exceptional
24 May 2026
Rachelle
Good experience, the only downfall was the pool was not available due to maintenance.
Self
4/10
Poor
15 May 2026
Kane
The property i RIGHT NEXT to the highway. Its VERY VERY loud.
Partner
6/10
Pleasant
10 May 2026
John
Pool was under construction and sauna removed and no hot tub. No EV charging. Otherwise was good.
Family_with_children
10/10
Exceptional
07 May 2026
Holly
Ample parking on site with a well lit parking lot. Room was very clean and very spacious. Bed was comfortable but pillows sucked. The staff was friendly both when we checked in (at 9pm) and out and when I ran down to the desk at 11pm because I forgot my tooth brush. Breakfast was great. Hot and constantly restocked. Great location for the city and to holland for the tulip festival.
Friends
10/10
Exceptional
05 May 2026
Ross
Room and hotel overall were clean. Bed was comfortable. The staff were very friendly. The breakfast was pretty good.
Self
6/10
Pleasant
04 May 2026
Jessica
The bathroom had small hair all over it and there were black beans scattered on the carpet. I think the blankets were clean but were stained. It smelled like weed and cigarettes on our floor
Friends_and_family Family
2/10
Poor
03 May 2026
Corey
Our bedding was filthy, with visible chunks of gunk. The place smelled of all the smokes. Our friends room had black beans from takeout on the floor. Staff was helpful at getting us new bedding but that’s as far as their care went.
Family_with_children
2/10
Poor
29 Apr 2026
Peter
Dirty.
10/10
Exceptional
28 Apr 2026
Kheir
All good, nice room.
2/10
Poor
26 Apr 2026
Yesenia
Pool has been under maintenance for more than a year. When I booked it was never mentioned at all, I booked for the amenity and I had one unhappy kid during my stay. The room smelled i don’t know to what but it was a terrible smell.
Friends_and_family Family
10/10
Exceptional
19 Apr 2026
Nicole
Wonderful staff, clean and spacious rooms. Would definitely recommend
Friends_and_family Family
2/10
Poor
13 Apr 2026
Teyonye
The hotel was nice but I had ticks in my room that biy me bit me. The hotel was dog friendly
2/10
Poor
06 Apr 2026
Shari
The place felt like it could’ve been good, but was poorly maintained. Lots of little things added up, from a pool under maintenance, some issues with the elevator, missing lightbulbs in fixtures, keycards that decided to stop working each night, etc.
Partner
10/10
Exceptional
01 Apr 2026
James
good value
Pet
10/10
Exceptional
30 Mar 2026
Brooks
Breakfast was very good. Attendant was keeping everything filled and was very friendly and helpful. Bed was comfortable and room was very clean
Partner
8/10
Excellent
27 Mar 2026
Jill
Was ok older location that needs some work but was clean
10/10
Exceptional
17 Mar 2026
Elevate
Nice place
10/10
Exceptional
12 Mar 2026
Jocelyne
Did not have time for breakfast but the room was very nice and clean. Reasonable pet fee and was not made to feel we get the worst room because of the pet. The room was beautiful and large. The young lady at the front desk was extremely helpful and welcoming
Friends_and_family Family
4/10
Poor
06 Mar 2026
Tahylor
The heat was off when entering the room making it very cold for the middle of February. There were stains on the couch and bed that made for an uneasy feeling.

The parking was okay and the staff were kind, the property itself was just dirty.
Partner
2/10
Poor
21 Feb 2026
Gary
pool was down
10/10
Exceptional
19 Feb 2026
Timothy
Clean and comfortable
Self
10/10
Exceptional
17 Feb 2026
Ruth
Location was great, wonderful staff, clean rooms, great breakfast choices.
Family
4/10
Poor
15 Feb 2026
Michael
At check in I noticed a sign that said pool closed. This was the case last time o stayed about six months ago. The desk person was rude about and said it’s on the website. To which I said I didn’t see it on the Expedia site. I was simply trying to help them prevent having another disappointed customer. Room was clean however hallway had a terrible foul odor. I will not be staying there again.
Leisure Partner
8/10
Excellent
08 Feb 2026
Daniel
The room was in good condition and the staff was pleasant
2/10
Poor
02 Feb 2026
Amy
DO NOT STAY HERE IF YOU ARE LOOKING FOR A CLEAN PLACE TO STAY. The hotel has so much potential- the 2 rooms we reserved were big with 2 queen beds plus a queen pull out couch for a decent price. However, upon closer inspection we found one too many red flags & had to sleep in our car!!

First of all, the rooms were just plain dirty. Dust, stains, old spills never cleaned up, crumbs & particles in every drawer, holes in carpet, stains, lint, & old food crumbs on the comforters, very stained curtains & so much more. But that’s just the beginning.

There were 3 things that were actual DEAL BREAKERS for us & caused us to sleep in the car.

1. The bathrooms of both rooms appeared to have BLACK MOLD growing on the walls near the ceiling ‘k quite a bit of it too.

2. As I was looking for the remote, I saw something just barely under the nightstand & went to grab it to see if it was the remote & got my hand stuck on a GLUE MOUSE TRAP THAT HAD SOME NASTY INSECT & LINT STUCK ON IT.! Took me at least 3-4 handwashing’s to get the glue off. Why would they put it somewhere so easy for guests, especially toddlers & young children, to find!!

3. As I was checking the beds for bed bugs, I noticed several water & possible urine stains/ rings, in addition to quite a few pink- ish circular stains & old crumbs/ lint/ who knows what on the mattress pad. So I went to pull it off the bed & THERE IT WAS on the back of the pad- a LARGE PERIOD STAIN that had not been washed.
Friends_and_family Family
8/10
Excellent
26 Jan 2026
Matt
Good
Partner
4/10
Poor
25 Jan 2026
Tim
Checked in… tv wouldn’t turn on. Got a new room… tv didn’t work. Got a 3rd room.. smelled like a cigaret, got a 4th room. Didn’t smell like cigs and the tv worked… but not for long. I gave up.
Partner
10/10
Exceptional
18 Jan 2026
Michelle
Room was clean, but staff was outstanding. Friendly, welcoming, and helpful.
Friends_and_family Family
8/10
Excellent
11 Jan 2026
Ryan
Breakfast was good; gentleman who commands it is efficient and keeps items full. Parking is great.
Self
8/10
Excellent
08 Jan 2026
Ryan
It was overall good. I enjoyed the cleanliness, breakfast, friendly employees
8/10
Excellent
08 Jan 2026
Ryan
Great breakfast, clean, hot shower, great temperature control
8/10
Excellent
07 Jan 2026
Ryan
Great breakfast, clean surroundings, friendly staff. They probably got tired of me after nearly two weeks.
Self
8/10
Excellent
06 Jan 2026
Ryan
Clean room, friendly employees (except for one), great breakfast w/great cook, quiet for the most part
Self
6/10
Pleasant
05 Jan 2026
Candace
The room was spacious and comfortable. I would stay here again if I am traveling through this area.
Leisure Partner
10/10
Exceptional
05 Jan 2026
James
Clean room, friendly staff
10/10
Exceptional
04 Jan 2026
Allen
Clean hotel i definitely will visit that hotel again. I was impressed with the breakfast setup. Frontdesk was very professional all positive.
Self
8/10
Excellent
04 Jan 2026
Ryan
Clean room, good breakfast. One front desk associate was exceedingly rude.
Business
2/10
Poor
01 Jan 2026
Nicole
The room was bad, the bed had clearly been used and not cleaned since last stay we came in and the blankets were pulled back with bugs on sheets and pillows propped up like someone had been using them to sit up in the bed
Leisure Partner
10/10
Exceptional
16 Dec 2025
Regina
Clean, spacious, great location
Leisure Family
10/10
Exceptional
14 Dec 2025
Mark D
very pleasant
8/10
Excellent
10 Dec 2025
James
Comfortable accomodations. Responsive staff.
Leisure Family
10/10
Exceptional
10 Dec 2025
Stephen
Friendly staff & clean rooms
Leisure Family
10/10
Exceptional
09 Dec 2025
Betsy
Vrry clean
Self
10/10
Exceptional
06 Dec 2025
John
Very nice people
Self
8/10
Excellent
05 Dec 2025
Michael
Pool was closed and don’t realize un
10/10
Exceptional
04 Dec 2025
Raytheon
Awesome
Friends_and_family Family
10/10
Exceptional
02 Dec 2025
Everlena
Yes
Friends_and_family Friends
4/10
Poor
02 Dec 2025
Ginni
Internet intermittent, elevator not working 60% of the time, had to ask for the showerhead to be repaired
Friends_and_family Family
4/10
Poor
30 Nov 2025
Pegina
Changed rooms 4 times, 1. No cable hooked up. 2 tv did not work. 3 heat did not work 5 kept but the bathroom was not clean and shower curtain was moldy
Partner
10/10
Exceptional
22 Nov 2025
Ana
Clean room nice staff
Friends_and_family Family
10/10
Exceptional
19 Nov 2025
Jonathan
Best breakfast in town
Business_and_leisure Self
10/10
Exceptional
18 Nov 2025
William
I have stayed here previously and returned. I was pleased with my clean and very quiet room. Bed was comfortable. All in all, excellent two night stay. I had requested a top floor away from elevator and other noise. Elenore (sp?) at check-in was absolutely super gracious. Erika was also super. The staff here couldn't be better!
Business
10/10
Exceptional
13 Nov 2025
Trudy
Great service and room. Breakfast was buffet style, buta very good selection of hot and tasty food. Free coffee, tea, or hot chocolate available 24 hours a day. Will dtay again for either business or leisure.
8/10
Excellent
12 Nov 2025
Trudy
The room was very nice and comfy. The staff as all extremely helpful and friendly. We extended our stay and stayed at this hotel since they were so welcoming and friendly. The daily buffet breakfast and free (all day) coffee didn't hurt either ☺️
Leisure Partner
10/10
Exceptional
07 Nov 2025
Melissa
Great breakfast
Partner
10/10
Exceptional
05 Nov 2025
Jessica
Great service
10/10
Exceptional
05 Nov 2025
Trudy
Room was spacious and clean
10/10
Exceptional
01 Nov 2025
Trudy
Staff were friendly and helpful. Room was comfy and priced reasonably.
8/10
Excellent
27 Oct 2025
Jamie
The staff was friendly. The bed wasn’t very comfortable, but overall a great stay
Self
6/10
Pleasant
27 Oct 2025
Michael
Very disappointed that the pool was closed for renovation. Smelled Very much like Marijuana throughout the hall by our room.
Disrepair throughout.
Excellent breakfast
10/10
Exceptional
26 Oct 2025
Ilene
Breakfast attendant Jeff did a great job! He kept things stocked and kept things clean. A great worker!
Partner
10/10
Exceptional
24 Oct 2025
Ang
Clean
10/10
Exceptional
24 Oct 2025
Judy
It was quite and the bed was extremely comfortable 🤗👍
Leisure Self
10/10
Exceptional
24 Oct 2025
John
Nice stay.
Partner
6/10
Pleasant
24 Oct 2025
Nicole
Nice person at the desk for check-in, clean room but terrible pillows and very warm room even with messing with thermostat.
Business
10/10
Exceptional
21 Oct 2025
bella
Very friendly staff spacious bedrooms, good amenities, and honestly no complaints. Exceeded my expectations genuinely speaking.
Leisure Pet
2/10
Poor
20 Oct 2025
Norann
Breakfast ok. Parking safe
Friends_and_family Family
10/10
Exceptional
17 Oct 2025
John
Great location
Partner
8/10
Excellent
16 Oct 2025
William Earl
Goox
Leisure Self
10/10
Exceptional
12 Oct 2025
Mike
The bed was extremely comfortable. The service was great.
Partner
8/10
Excellent
07 Oct 2025
Sheryl
The air didn’t work too well in our room. I ended up opening the window to cool off. The toilet also kept running until you shook the handle. Otherwise it was a nice stay. Staff was very friendly.
Leisure Family
10/10
Exceptional
07 Oct 2025
Larry
Good location, great breakfast with a very nice breakfast host.
Partner
8/10
Excellent
04 Oct 2025
Richard
Nice staff
Business
8/10
Excellent
03 Oct 2025
Lynn
Clean room. Tanger Mall nearby.
Leisure Partner
10/10
Exceptional
03 Oct 2025
John
Very nice check in was quick
Partner
10/10
Exceptional
01 Oct 2025
Justin

Clean and great value.

Good spot! Great value.
Friends_and_family Family
2/10
Poor
28 Sep 2025
Tevice
Staff “magically found my items in sheets after they said they never entered my room & items came up missing” front desk staff was fine.
10/10
Exceptional
24 Sep 2025
Tim
The man running the breakfast cafeteria was great!
2/10
Poor
20 Sep 2025
Katie
Outlets not working, pool not working, cobwebs in room.
Business Family
10/10
Exceptional
14 Sep 2025
Rebecca
Very comfortable, excellent customer service, wonderful breakfast.
Friends_and_family Friends
10/10
Exceptional
12 Sep 2025
Keith
This hotel was the cleanest we've ever stayed at! When we arrived the lady at the front desk was very nice and the lobby smelled wonderful. Our room was the same. Everything was clean. The bedding was clean. Bathroom clean. Breakfast was awesome! We stayed a few days. I would take the stairs down to go out the side door to smoke and each morning someone was mopping the stairs. They sure go above and beyond when it comes to cleaning. All of the staff were very nice. We highly recommend this hotel!
Leisure Family
10/10
Exceptional
09 Sep 2025
Manphool
I love this hotel
Business_and_leisure Self

Location & surroundings

Comfort Suites Grand Rapids South
7644 Caterpillar Court, Grand Rapids, United States

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Comfort Suites Grand Rapids South

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