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City Residence Chelles

Paris · France

55 Avenue Francois MitterrandView location

6.4/10Good741 Reviews
Cleanliness6.4/106.4
Service6.4/106.4
Comfort6.4/106.4
Condition5.8/105.8
Location5.8/105.8
Neighborhood6.4/106.4
Value8.0/108.0
Amenities6.2/106.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Residence Chelles

Tailor your stay just steps from Paris! Whether for a night or several months, our aparthotel offers 156 fully equipped apartments, accommodating 1 to 4 people, ideal for both business and leisure trips.

Perfectly situated near prestigious universities (such as the INFIP Nursing School and the University of Marne-la-Vallée) and the Villepinte Exhibition Centre, our residence provides comfortable living spaces where you can work or unwind.

Enjoy leisurely strolls along the Marne River and explore the charming nearby village, Val d'Europe, and Disneyland Paris. The large shopping centre and numerous restaurants within easy reach further enhance your stay.

Read more about this hotelShow less

With a stay at City Residence Chelles, you'll be centrally located in Chelles, within a 15-minute drive of Centrex and Bois de Vincennes. This aparthotel is 10.7 mi (17.2 km) from Disneyland® Paris and 13.9 mi (22.4 km) from Stade de France.

Make yourself at home in one of the 55 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions are provided for your entertainment. Conveniences include microwaves and electric kettles, and you can also request irons/ironing boards. Featured amenities include multilingual staff, laundry facilities, and an elevator.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: EUR 85 per accommodation, per stay
    • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Saturday: 8:00 AM - noon
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Reception hours are 7 AM to noon and 3-9 PM on Monday, 7 AM to noon and 3 PM-4:30 AM Tuesday-Friday, 8 AM to noon and 3 PM-4:30 AM on Saturday, and 8 AM to noon and 2-4 PM on Sunday.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • This property accepts credit cards, ANCV Chèques-vacances, and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 9 per person
    • Self parking fee: EUR 5 per day
    • Extended parking fee: EUR 5 per day
    • Pet fee: EUR 6 per pet, per day
    • Service animals are exempt from fees
    • Late check-out fee: EUR 15 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    French

    Spanish

Nearby attractions

Centrex 9.7 km / 6 mi
Bois de Vincennes 11.3 km / 7 mi
Parc Floral de Paris 13.3 km / 8.3 mi
Château de Vincennes 14.8 km / 9.2 mi
O'Parinor 15.1 km / 9.4 mi
Hippodrome de Vincennes 15.9 km / 9.9 mi
Aquatonic Paris Val d'Europe 16.2 km / 10 mi
Val d'Europe Shopping Center 16.6 km / 10.3 mi
Disneyland® Paris 17.2 km / 10.7 mi
La Vallée Village 17.4 km / 10.8 mi
SEA LIFE Val d'Europe 17.6 km / 10.9 mi
Disney Village 17.8 km / 11.1 mi
Zenith de Paris 17.8 km / 11.1 mi
Grande halle de la Villette 17.9 km / 11.1 mi
Le Bourget Exhibition Center 18 km / 11.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2005
  • Total number of rooms: 67
  • Number of floors (main building): 3
  • Apartments: 37
  • Studios: 30
  • aparthotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • Wheelchair-accessible
Show 20 more facilities & services
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Launderette
  • Babysitting service
  • Multilingual staff
  • Lift access
  • Clothes dryer
  • Electric kettle
  • Towels and bed linen
  • Breakfast room
  • Breakfast buffet
  • Deposit on arrival
  • Identification card at arrival
  • No hen/stag or any other parties allowed
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is acceptedExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    City Residence Chelles

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    City Residence Chelles

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    City Residence Chelles

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    City Residence Chelles

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 30 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable5 photos

    City Residence Chelles

    QUADRUPLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Bathroom: 1
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    City Residence Chelles

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    City Residence Chelles

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CAPACITY 2STUDIO • CAPACITY 2STU.C2

    Photos are not available for this room type.

    City Residence Chelles

    STUDIO CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    City Residence Chelles

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Residence Chelles

6.4
Good
741 Reviews
Cleanliness
6.4 /10
Service
6.4 /10
Comfort
6.4 /10
Condition
5.8 /10
Location
5.8 /10
Neighborhood
6.4 /10
Value
8.0 /10
Amenities
6.2 /10
100 reviews shown
8/10
Excellent
25 Jun 2026
Neil Steven
Fantastic staff, good location & handy for local shopping mall.
Clean room & bathroom, has a two ring cooktop, microwave & fridge with a small freezer compartment. Kitchen/dining utensils provided. The kitchen knife was about as sharp as a blancmange, but not a problem, as I just bought a cheap one at the grocery store.
Very handy for local attractions & would definitely stay here again
Self
4/10
Poor
09 Apr 2026
Luiz Antonio
The parking is secure and the area close to drive to Disney, but the apartment needs some maintenance, very poor in condition, but for the price we paid we cannot complain too much, not enough toilet paper or bathroom amenities for 4, cleaning was great, very comfortable bed and sofa bed, it is 2 star hotel with some comfort, for one or two nights is great. But longer stay, i would suggest paying a little more and have some more comfortable areas.
Family_with_children
8/10
Excellent
02 Apr 2026
Ornella
Staff was friendly and understanding despite the language barrier. Very good value for money if you would just be in and out.
Family_with_children
4/10
Poor
09 Mar 2026
James
You get what you pay for at this hotel: it's not the most pleasant or comfortable, but it was quite cheap. The good things wrte a decent kitchenette, saving on meals out, and a tasty breakfast, even if it was a touch limited in range. The bad things partly stemmed from reception only being open until 4pm on a Sunday, which was the day we checked in for our one night stay. We did arrive before the close of reception, so didn't need the late check-in process. However, by rhe time we'd unloaded the car, the receptionist had left, so we had nobody to report the lack of a travel cot to (I'm fairly confident we requested this on our booking), nor could we request additional pillows (the provided ones were too thin on their own). Also, the sofa bed was particularly uncomfortable to sleep on and our main double bed was quite small. Furthermore, the shutter for the main room qas missing the attachment to close it, so we had to have it open overnight. Finally, the heating had been turned up to full blast before we arrived, meaning the room was excessively hot, even with the window open, despite it not being all that warm outside. Overall, I wouldn't recommend the hotel, though if price is all you're really bothered by, then go for it!
Friends_and_family Family
8/10
Excellent
31 Dec 2025
mark
Check in was very easy and the guy on reception was very helpful and friendly
Just be aware of check in time before arrival especiy on the weekend Sunday in particular like us
Our room was on the second floor.. but the hotel has a lift so not a problem
Our room was very comfortable and had everything we needed for our three night stay
Although very similar to the picture in the app
It has aged since..
The kitchenette has.. microwave.cooker..fridge and utensils

Bathroom.. shower and basin.. large mirror
Towels but wasn't changed daily on our stay unfortunately
Bed was comfortable and had no trouble sleeping
TV on the way.. only french channels but again not an issue for us after all we are in France
We stayed December and although very cold outside our room was adequately heated and we were very comfortable

I advise paying for parking although street parking is available it's not easy to find a space later in the day/evening
Still great value for money and for me great location for Disney and Paris both approximately 30 minutes drive..
The hotel is ideally situated for eating and shopping..
Some within walking distance and some a short drive away
McDonalds five minutes walk.. local shop for bits and pieces just up the road
Supermarket and restaurant again close by...







Friends_and_family Family
6/10
Pleasant
17 Oct 2025
GRACE
The bathtub needs to be fixed it’s leaking.
2/10
Poor
07 Oct 2025
Waqas
0 ability to communicate never will recommend
Leisure Family
4/10
Poor
28 Aug 2025
Emmanuel

The hotel has parking, but I find it unreasonable to pay for parking inside the premises.

A troubling incident occurred: I accidentally forgot my laptop bag, which contained two laptops. When I contacted the hotel to report it, I was informed that nobody had found the bag. The hotel further claimed they had reviewed the CCTV footage and saw no one taking it.

This response is a red flag for me, as the matter remains unresolved.

I rest my case.
6/10
Pleasant
15 Aug 2025
abiodun
Customer service is okay
Leisure Family
8/10
Excellent
12 Aug 2025
Helen
The beds were comfy and everything we needed was provided (bedding, towels, washing up equipment, soap etc.). It is a 20 min walk to the train station but the walk is a nice one and the train to Gare de l’Est is direct and quick. There is a shop and a McDonalds nearby.
Leisure Family
10/10
Exceptional
03 Jul 2025
Moussa
Great staff
6/10
Pleasant
30 Jun 2025
Christian
This is a nice place with large enough apartments. When we booked it, we were looking for something with easy access to Paris’ RER/trams. The closest station is a 30 minute walk. One unit we rented was renovated, the other wasn’t. The non-renovated one had issues with the fan above the cooking surface and was really warm. Had it had A/C, it wouldn’t have been a problem. There isn’t much nearby in the way of restaurants, so being able to get around is important. The staff were very nice and helpful, which was a plus.
Leisure Family_with_children
2/10
Poor
03 Jan 2025
zoe
lack of communication locked out room faulty key takes3hours some to answer
Leisure
8/10
Excellent
18 Jun 2024
Suresh Babu
They could improve lot of things and check in is challenging after hours
10/10
Exceptional
07 Apr 2024
Jahanzeb
It was our first trip to Paris, and the hotel management was incredibly helpful. They assisted us with local bus timings, provided information about the area, shops, and everything we needed. The hotel was impeccably clean and tidy, and the elevator was very efficient. Parking facilities were excellent, and our apartment was spotless. The view from the window, especially in the morning, was delightful. Overall, we highly recommend this hotel.
Leisure Family_with_children
6/10
Pleasant
31 Oct 2023
Verified traveler

Cheap and not so cheerful

One started roll of toilet paper was all that was provided.
Lumpiest pillow I have ever seen.
Secure car park gates were left open on many occasions during my stay.
Cheap and convenient for where I needed to be.
Self
2/10
Poor
01 Oct 2023
Christopher

WORST HOTEL IN EUROPE - DO NOT USE

Awful stay , worst hotel I have ever used

UNSAFE UNCLEAN - DO NOT USE - STAY AWAY
Friends_and_family Family
4/10
Poor
21 Sep 2023
Asia
The price of the hotel and the proximity from Disney was reasonable. The hotel was 20-25 mins away from Disneyland Paris. The hotel attendant was super helpful and friendly however I did not expect to pay for parking or city tax. Additionally, you will be charged for a 30 Euro fee if the room is not properly cleaned or the trash is not taken out. The hotel’s property outside and inside was not clean. I was disappointed to find that this hotel did not have AC, the shower is extremely small and dangerously high to step in and out of. However, the kitchen was really convenient and useful.
Leisure Partner
6/10
Pleasant
01 Aug 2023
Kellie
Nothing particular bad to say about the property however also nothing great to say, the only issue we had was that their room key machine wasn’t working so we had to be let into our room each time we went back to the hotel.
Leisure Family_with_children
6/10
Pleasant
19 Feb 2023
marcus

Ok for a place to put your head

Arrived late evening and took a few minutes to find the accommodation.
Pleasant greeting when we arrived. Was not aware of the €85 deposit.
Also not offered parking
Nicely sized appt, but sofa bed was not pulled out.
Room smelt of cigarette but too late at night to change and presume other rooms may have been the same.
Biggest issue was that the bathroom was off the main bedroom which meant the person staying in the main room did not have easy access during the night.
We only used the room as a base for Disney, which is only 25 minutes away so not too far to go, and food value
Friends_and_family Family
2/10
Poor
04 Jun 2022
Adnan
Avoid if possible. We experienced a number of terrible things as below,

- urine in the hallway
- water leaking from toilet
- sewage smell in the room
- broken window blinds
Leisure Family
6/10
Pleasant
31 Aug 2020
Rahul
Fridge was broken and kept me awake all night. The shower was broken.
Everything else was good.
Leisure Self
2/10
Poor
18 Jan 2020
Verified traveler
The hotel states its near Disneyland Parks. It is a €50-€60 trip away in a taxi. The hotel is very run down, only one out of the three receptionists were helpful. Our shower was broken but was not pointed out it was broken and fell on my young son as it was left balanced looking like it was ok to use. There was no plug for the bath and the sink plug was broken (had to use a knife to let the water out) and when we asked about this were asked 'Have you spoken to the cleaners?' who we never saw. The kitchen was old and cupboard doors nearly falling off. Breakfast advertised between 7-10, but when we went to go down just after 8 before heading out we were told nothing would be ready for 20 minutes. No English TV and no option to change language. Free wi-fi advertised but it was not working and was told it hadnt worked for a few months.
Leisure Family_with_children
2/10
Poor
23 Sep 2019
R.bakkar
Previous stay was good and this is the worst experience this time receptionist is so dumb room is dusty and would never return to this place please avoid
Leisure Partner
2/10
Poor
23 Sep 2019
r.bakkar
Previous stay was good and this is the worst experience this time receptionist is so dumb room is dusty and would never return to this place please avoid
Leisure Partner
10/10
Exceptional
23 Sep 2019
Verified traveler
Great place. Good location for Disneyland paris. Mac Donald’s opposite. Quiet area
Leisure Partner
6/10
Pleasant
20 Aug 2019
Laura

It’s ok 👌

Swapped rooms due to something not working. Next room had a blocked sink. We informed the front desk who said it couldn’t be fixed that night and they’d send a technician the day after. Nobody came. The room was sufficient and relatively clean. It was all so so. It is significantly cheaper than staying in Paris. It’s ok - I don’t really feel I can sell it more than that!
Family
2/10
Poor
18 Aug 2019
Verified traveler
Stayed for 3 nights but no housekeeping done once also did not provide with clean towels. As the weather was hot very suffocating. No AC or fan
Leisure Family_with_children
4/10
Poor
17 Jul 2019
Verified traveler
I did not like anything about this property. It's in the bush. The steps and elevator smell horrible, ( like fresh air never pass through the building for years) The room have no air condition. The room have no curtains or drapes, we had to sleep with the windows open. The bedding and towels are old and wash out. The receptionist need training. She does not have a customer relations. I ask her how to connect to the WIFI. She sitting on her chair and pointing. I did not understand her. After she finish help me. I saw her shaking her head in negativity. We book 4 nights. We only stay 1 night. I already told my credit company I am not paying for the nights I did not utilize.
Leisure Family
8/10
Excellent
02 Apr 2019
William

Apartment life.

This place was a great place to stay. Convenient to Paris. Make sure you understand the city tax, and housekeeping schedule.
Family
8/10
Excellent
13 Mar 2019
R
Its very good for couples very good kitchen facility for cooking.
Friends_and_family Partner
10/10
Exceptional
02 Dec 2018
Verified traveler
The property was perfect for my family. It had everything I needed and the staff was excellent.
Leisure Family
6/10
Pleasant
27 Oct 2018
Verified traveler
Was fine , little bit old . The people on the reception was very, very smile person.
8/10
Excellent
12 Oct 2018
Verified traveler
It's was correct. Hot water. We not need more for few days.
2/10
Poor
14 Sep 2018
Paul
Very poor service the worse of the worse never again
2/10
Poor
29 Aug 2018
Rachelle
This place is a dump, neighborhood is not safe. Everything looks dirty and super old. It looks like something out of an horror movie
2/10
Poor
07 Aug 2018
Verified traveler

Very bad customer service.

Cooker hood not working, cooker hood light not working, did not provide the iron board which promises before arrival. Reception treat me very bad When I ask the iron board.
6/10
Pleasant
23 Jul 2018
Stephen

Spacious but a little shabby

I took a large party here 6 years ago and the hotel was not as I remembered it! Street parking was good, reception ok but at 4pm later than usual. The excellent inexpensive Italian restaurant opposite that influenced my original decision was boarded up and for sale! Spacious rooms with large double bed, kitchen was reasonably equipped. No air con so hot in July. TV didn’t work. No kettle. Shops about 10 mins away. Price reflected the standard.
2/10
Poor
15 Jul 2018
SW

Dirty, too many of bugs as bes bug

I can not seelp there apartment cos of insects as bed bug and dirty room condistion! Never book this apartment!!
8/10
Excellent
16 Apr 2018
Johnson

Convenient accomodation

City Residence Apartment is very convenient for travellors who are on budget travel. It is located in a very peaceful neighbourhood. The downside of it is that cleanliness in the rooms is only done to those staying more than 6 nights. We had to demand for bedsheets to be cleaned on the 3rd day. Apart from that..it is a very nice place ti stay. Improve on the frequency of cleaning the rooms.
8/10
Excellent
21 Mar 2018
Verified traveler
Hôtel in an isolated area but very confortable. It si an appartment with room, living with kitchen included and nice. Toilet.
6/10
Pleasant
30 Nov 2017
Md Miraj

Very quiet and far from Paris.

A very peaceful place.Not much happenings as its a suburban place.But we,my wife,me and my 2 grandchildren love the place and people.We came across caring and helpful people.

A little disappointed because the waterpipe burst at 6am and our sleep were disrupted.Our room were flooded.Of course not the fault of the management.


2/10
Poor
26 Jul 2017
Stuart Whitten

Hideous.

Avoid! Rough area, room stank of smoke, bugs under bed, cigarette holes in blanket, nails hanging out of cabinets, red stains all over the carpet and the duvet.
Family
2/10
Poor
25 Jul 2017
Edinburgh guest

Average hotel but horrific stay

Initial room allocated was filthy so had to beg for a replacement. 20 mins after check in, a water pipe burst in the hotel. No water through out entire hotel for the whole day I stayed. I need not explain the impact on toilet conditions.
4/10
Poor
12 Apr 2017
Ahmed
There is no access for the disabled people at all ,you have to do your own cleaning.
Family
8/10
Excellent
28 May 2016
Verified traveler

Good for family

Good for family.
Family
4/10
Poor
13 Mar 2015
dixie

It was an okay hotel

We stayed for one night, it smelt like old fish in the room we stayed in. The staff seemed nice. The room wasnt anything special and the bed wasn't comfortable at all.
10/10
Exceptional
14 Sep 2014
Cintya

Very unexpensive and close to everything !!

Nice and clean!!!
4/10
Poor
27 Aug 2014
nh006

Fine, but not great.

I stayed as part of a three. Initial impressions were ok- but inside the lift was broken and the stairwells were more than worse for wear.

Rooms were a good size and clean, although in need of tlc. Well equipped and nice bathroom- although one toilet roll for three of us for three days wasn't enough!
Beds were ok comfort wise.

Parking was difficult- even though it says it's included we couldn't always get a space. Again, says wifi is included but only in reception!

Close to rer and supermarket.

Overall, fine - wouldn't not stay again, but only as an alternative option, not a first choice.
6/10
Pleasant
13 Jul 2014
City Residence

Too far from main attractions

Hotel was located further outside of Paris than I expected. Also the City shuts down as far as using the public transportation after 9 pm. When we arrived we were told that there wasn't any Taxi service available and the buses had stopped running for the evening. We arrived around 9 pm and we had to walk to hotel but quickly realized with our suit cases in tow we ended up getting a ride from a business that served Pizza. One of the workers felt sorry for us and he allowed one of his workers to go get his car to take us to our hotel. We paid the driver because he had to make two trips with our luggage. Also we didn't realize that the rooms are only cleaned once a week and because we were only staying two days the manager allowed our room to be cleaned. Lastly, I don't know if this is something new or not but problem was encountered in two different hotels that we stayed in in different countries. The showers are only covered by half glass so it is easy for water to get all over the floors as you are showering because the glass only covers half the showers? The manager was friendly and spoke English but the hotel staff didn't speak very much English. Also when we arrived the front lobby was closed (1900 hours) so we had to ask someone who spoke French to contact the management so we could get a key to get into our hotel room. I wouldn't stay here again because of transportation issue and hotel being located too far outside from Paris.
2/10
Poor
28 Mar 2014
A traveler

A Disappointed Traveler

This hotel is located in Chelles which is about 15 miles away from Paris but travel isn't pleasing when you want to visit Paris by Taxi or even train (quite expensive and nearest train station named Chelles Gournay is about 2 miles from hotel). Rooms weren't clean and even for clean towels we had to ask from staff to deliver. Room cleaning was done once a week (my stay was 12 days and room was cleaned once during my stay). Hotel staff only available during certain hours and don't expect them to answer your calls 24/7 which I was expecting because of my previous hotel experiences. I won't recommend this hotel to anyone if you want to enjoy your trip to Paris.
2/10
Poor
22 Aug 2013
Verified traveler

Was 12.5 miles from Disneyland not 8.5 miles

The second worst Hotel I have ever booked.
2/10
Poor
03 Mar 2013
Manu

Not recommended

The pictures of this apart-hotel are not a true reelection of the actual rooms u get. It feels like an old UK council estate. There's no reception or night porter to let you in if you arrive late in the evening, even though I had called ahead and asked if we needed any entry code to get through the front door of the building. Luckily another resident happened to be passing through who let us in, otherwise we would have been truly stuck. The kitchen and bathroom were indoor condition and the bedding just barely acceptable.
Family
8/10
Excellent
25 Aug 2012
Mohonhq

Budget accom

Budget accom, so dont expect too much, staff great but hotel rather worn and seems to be used for long term residents. Front rooms noisy, go for the back rooms with balconies.
2/10
Poor
14 Aug 2012
joanne

unsatisfactory

would not recommend this place to any one.There was no way of booking in and the phone numbers given did work, but rang through to a closed office. Ending up staying in a hotel round the corner which was much nicer.
2/10
Poor
14 Jun 2012
Jan

Never again...

Easy to book, easy to find. Room smelly, far from clean, not lit well...
4/10
Poor
30 Apr 2012
Angela

WHAT A NIGHTMARE!!!!!!!!

Please look at the pictures above, I must have not done this or I wouldn't have booked this room. I searched on Expedia for a hotel near Disney thinking it would save us time getting there on our first day in the park. It was a nightmare to find it, we were very lucky to have had people help us find it. These two teenage boys from Sri-Lanka saw that we had our 7-year old twins with us and didn't want us to walk there alone, because it was a very bad neighborhood...

The place was very run down, grimy, and smelled like mold. The refrigerator was broken. There was an old dirty sponge left by the sink to wash dishes. The couch was covered in stains. Really gross. My kids did not want to stay (neither did I).

The next morning when I asked how to get to Disney, the front desk person didn't know how to do it by train or bus. We had to call a taxi, which cost us plenty. It would have been more sensible and cost-effective to book another night at the Disney hotel.
4/10
Poor
05 Apr 2012
Claire

Overall a disappointment!

To call this accommodation a hotel is extremely misleading. If you are considering this accommodation you should be aware that it is more of a hostel than a hotel with people living and smoking alongside your accommodation. There is a receptionist but only during certain hours- if you intend to arrive outside of these hours you are asked to phone 48 hours before to gain an access code- after many attempts I discovered that 1) you had to phone within the receptionists hours and 2) the receptionist speaks limited English so 3) get your travel agent to phone for you unless you speak fluent French! We finally got the code which it turned out was for a safe in the reception which had our key card in so phew we had access. The lift was a little undesirable- empty beer can and rubbish- so we opted for the stairs. The apartment itself was reasonably clean and reasonably modern the linen was clean, bathroom was reasonably modern bit again frayed around the edges. The block was well situated for Disney and only a 10 minute walk to the train station which took us into Paris centre in 15 minutes. Overall disappointing- you get what you pay for!
8/10
Excellent
29 Nov 2011
Verified traveler

Can't wait to go back

Very affordable and nice hostel with good, friendly staff in the suburb of Paris. I can't wait to go back when next I visit France.
8/10
Excellent
09 Jun 2011
Rosie

Nice Hotel

A pleasant hotel with nice neighbourhood and neighbour. Quiet and descent place. I did enjoyed myself very well.
8/10
Excellent
11 Jul 2026
Romana
C'est très bien agréable l'environnement. Merci
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
CAROLE
Je recommande vivement nous venons régulièrement et tjrs satisfait
Partner
6/10
Pleasant
23 Jun 2026
SUNBIN
에어컨이 없어 더운게 아쉽긴 했지만 가격에 비하면 훌류했습니다.
Business
2/10
Poor
21 Jun 2026
Aliasghar
At the third night of our stay in this residence, we came at late night and saw thad the electronic key (card key) didn't work and we were behind the door of our room and couldn't get in at 24 o'clock and there was nobody to help us.I called the police and they also didn't help me and couldn't speak English.finally after one hour behind the door I found a Number found behind the main door of the residence. I called that number and explained our situation. He said ther is another key in the safe box of residence for another room! And we forced to sleep in another room till the morning. I went morning to the reception and she couldn't also speak English!I explained to her hardly my last nights problems and gave him the card to checking. And she said very relax that yes the kard was blocked and now it's ok and you can use your room!!!! This was a catastrophe!!! I don't ever suggest this residence 👎
Family
6/10
Pleasant
19 Jun 2026
michel
Le ménage laisse à désirer surtout sous les lits. Trace de rouille dans la douche. Bruyant la nuit avec le garage à proximité. VMC poussiéreuse.
Self
8/10
Excellent
13 Jun 2026
Foulemata
Top
2/10
Poor
13 Jun 2026
Dumur
DÉCONSEILLE VRAIMENT!!!!
Surtout si vous arrivez après 21h!!
Niveau propreté vraiment pas top!!! Du coup on sait même pas servie de la cuisine.
Personnel pas agréable.
Et on a très mal dormi!!!!
Friends_and_family Family
4/10
Poor
23 May 2026
samir
Parking payant pourtant sur l’annonce c’est bien marquer gratuit,caution de 80 euro c’est noter nul part pendant la réservation
Self
8/10
Excellent
20 Apr 2026
ASPTT blois
Séjour d’une nuit pour une compétition sportive
Très calme et propre
Friends_and_family Friends
10/10
Exceptional
12 Mar 2026
Quentin
La cuisine était bien équipé pour 2 personnes, à l’accueil il sont toujours à votre écoute suivant nos besoins, séjour d’une semaine qui c’est très bien passé.
Friends_and_family Family
8/10
Excellent
27 Feb 2026
vincent
Un bon rapport qualité prix emplacement….propreté bonne …le bâtiment les communs et la literie mériterait une rénovation et ou un remplacement…
Friends_and_family Family
8/10
Excellent
21 Feb 2026
Stéphanie
Chambre propre avec petite kitchenette, top pour petit séjour en famille à proximité de Disneyland.
Rapport qualité-prix super 👍
Friends_and_family Family
4/10
Poor
12 Feb 2026
Anais
des lumières qui ne fonctionnaient pas . Un petit déjeuner qui a était prélever / payer, et pas rembourser alors qu’on a pas prit le petit déjeuner car le réceptionniste nous dit les horaire (8h30) alors qu’on avait rdv à l hôtel de Disney à 8h donc compliquer de prendre le petit dej à 8h30 étant à l hôtel Disney à 8h …….:.. le réceptionniste nous a dit que cela sera remit sur le compte debitaire mais c pas le cas et quand j ai appeler le monsieur ne me croyez pas ! Franchement pas top
Friends_and_family Family
10/10
Exceptional
01 Feb 2026
DEBORAH
Chambre agréable
Friends_and_family Friends
8/10
Excellent
12 Jan 2026
alexis
Sava dans l'ensemble très bon rapport qualité prix
2/10
Poor
30 Dec 2025
Vinuja
chambre très salle, pas de couverture de lit, canapé salle est collant, sol collant, je suis juste resté 5mins dans la chambre puis sortie, j'ai pas passée la nuit tellement que c'est salle et odeur horrible.
8/10
Excellent
26 Dec 2025
THIERRY
Oui propre et pratique
8/10
Excellent
24 Dec 2025
SIDY
Chambre sympa... personnel courtois..
10/10
Exceptional
21 Dec 2025
Orlando
Bom
Self
8/10
Excellent
18 Dec 2025
Mickael
Parfait
6/10
Pleasant
12 Dec 2025
Romuald
Le sol de la chambre
8/10
Excellent
06 Dec 2025
Youssef
Personnel sympathique et à l'écoute.
Business
8/10
Excellent
30 Nov 2025
Edith
Chambre correcte.
Friends_and_family Family
6/10
Pleasant
30 Nov 2025
Jacky
L'état de la chambre demande un rafraîchissement général, j'estime que l'état de la chambre ne justifie plus une caution de 85€00. De plus la cuisine n'est pas trop équipée
Business
8/10
Excellent
27 Nov 2025
Saad
Très bon appartement hôtel. Vraiment top. A conseiller.
Friends_and_family Friends
10/10
Exceptional
25 Nov 2025
stephanie
Chambre agreable
Friends_and_family Friends
8/10
Excellent
24 Nov 2025
Pascal
La chambre est grande et fonctionnelle. La literie est bien aussi. J'avais peur qu'il y ai du bruit mais c'est très calme et bien isolé. Parfait pour le prix !
Friends_and_family Family
8/10
Excellent
23 Nov 2025
stephanie
Chambre équipé
Friends_and_family Friends
8/10
Excellent
18 Nov 2025
Paul
Cest ete bien
2/10
Poor
12 Nov 2025
Mathieu
La chambre n’était pas du tout comme sur les photos.
Les matelas n’avais aucun confort bien au contraire sont sommes sortis de la avec des maux de dos !
Le petit déjeuner aucun choix 1 tout petit morceaux de pain coupé en 4 morceaux !!!
Vraiment très déçu je ne conseille pas du tout
Friends_and_family Family
8/10
Excellent
02 Nov 2025
Marie-prysca
Chambre impeccable.
Personnel accueillant.
Friends_and_family Family
6/10
Pleasant
29 Oct 2025
Christina
Das Frühstück war für den Preis okay. Leider hat immer wieder die Kaffeemaschine nicht funktioniert. Aufschnitt wurden nur selten nachgelegt. Kam aber auch auf die Servicekraft an. Einige waren schneller, einige weniger schnell.
Friends_and_family Family
8/10
Excellent
29 Oct 2025
Arnaud
En transit, ça va
6/10
Pleasant
23 Oct 2025
Brenda
Durante toda mi estancia, nunca tuve acceso a internet. El desayuno era puro pan y café,
Leisure Family
2/10
Poor
16 Oct 2025
Laurent
Pas top
Business
10/10
Exceptional
05 Oct 2025
Philippe
Bien
Business Self
10/10
Exceptional
05 Oct 2025
Philippe
Bien
Business Self
2/10
Poor
26 Sep 2025
Benyahia
Acceuil désagréable pas trop d'information ni collaboration. Jai laisser un acomptes de 85€ le lundi qui devrais etre deja remboursé j'attends toujours et impossible de les joindre par téléphone
Business
6/10
Pleasant
20 Sep 2025
Nicolas
Parfait,rien a dire.
Friends_and_family Family
10/10
Exceptional
03 Sep 2025
Aurore

Sejours parfait a tout niveau.

Acceuil et chambre parfaite.
Félicitations aux femmes de menage cetait dune propriété vraiment impeccablet impressionnante.
Friends_and_family Family

Location & surroundings

City Residence Chelles
55 Avenue Francois Mitterrand, Chelles, France

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City Residence Chelles

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