Name: Apparthotel Torcy
Address: Rue Charlie Chaplin, 6, Torcy (marne La Vallee), 77200, FR

10/10

Exceptional

22 Jul 2026

Balaji

Clean stay. Staff was good.

10/10

Exceptional

21 Jul 2026

Sundar

Good

8/10

Excellent

17 Jul 2026

Lazhar

The lights in the room not clear enough and the kitchenette needs more things.the rest everything else is fine.

Partner

4/10

Poor

05 Jul 2026

Steven

Room was ok and got some good sleep but sure needs more light in the bathroom. When my wife comes out with mascara on her nose, something isn’t right! Haha. And the vibe around the hotel is unattractive. Eek!

Partner

8/10

Excellent

29 Jun 2026

Kristian

Lovely cheap hotel.
Perfect for Disney

Partner

10/10

Exceptional

11 Jun 2026

Darren

Location is 5/10 minute walk to RER station. Allocated a second floor room which was quiet. Clean, efficient space, for the price it’s good value for a place to sleep. 12 minutes by RER to Disney

Self

6/10

Pleasant

03 Jun 2026

Wein Cie

Loved the fact the hotel room was spacious and air conditioned. It was a real relief to go back to a nice cool room for some well deserved rest after Disneyland in a heatwave! Room itself is fine, as described, with fridge and some equipment for serving a light meal. No tea towels though so bring your own, or can request extra towel from reception.

My wallet got stolen on the train, but the receptionist on duty at 11:30pm was not very knowledgeable or in any way inclined to help apart from issuing a new key card, so I spent 2 hours trying to file a French police report with google translate, when I could have gone to the train station ticket office to report it, which would have been much quicker. The host is the source of local knowledge for travellers, and this attitude contravenes expectations, hence I did not give higher rating.

Family_with_children

8/10

Excellent

01 Jun 2026

Marion

We have stayed several times. The cleanliness of rooms is generally excellent. The beds are very comfortable. It is very close to the RER and bus station. The people who work here are friendly and helpful.
There were minor inconveniences this time including:
We had an adjoining room and some of the people next door were very noisy. I also woke up in the night to a strong smell of cigarette smoke. This could have come via the air con or under the door to the next room.
This is supposed to be a non-smoking establishment and you are asked to pay a E90 deposit to prevent it. The deposit is returned within a day or so.
The room was too hot even with air conditioning but this is down to eco laws.
I would recommend this for a solo traveller as the building is secure and the area is well lit.

Friends_and_family Family

10/10

Exceptional

31 May 2026

David

Great location, refurbished rooms & lots of space in the rooms.

Family_with_children

10/10

Exceptional

26 May 2026

Kouider

Perfect for a family stay.

Partner

8/10

Excellent

24 May 2026

Christine

Very minimal. Beds were comfortable. Convenient

Friends

8/10

Excellent

06 May 2026

Victoria

A reasonable budget choice with pro & cons;

The good: close to the RER, close to several restaurants, really friendly check in, room well equipped with kitchen bits, bathroom & shower a great size, wifi good

The not so good: the corridors are very run down & give poor first impression, the noise outside at night is horrendous - people leaving restaurants drunk etc, the security deposit is actually charged to your card (not just a hold)

Would I return? Hard to say, but you can’t dispute the excellent price, just bring earplugs.

Self

8/10

Excellent

20 Apr 2026

Ana

Nice and handy, close to the RER station.

8/10

Excellent

08 Apr 2026

Marion

Rooms compact and very clean. No hairdryer. USB and C charging ports. Sponge and washing up liquid provided. Breakfast available. €90 Euro deposit returned within a few days.

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

Donna

Breakfast limited choices, property a little run down, room clean

Family

8/10

Excellent

01 Apr 2026

Jenny

Check in was simple, €90 hold on the room.
Room was clean and spacious, basic utensils etc but enough, no issues.
Stayed here for a trip to Disneyland (3 stips away on RER) as well as a trip into Paris, train station is literally a 3-4 min walk, places around you to eat and a spar.
Great spot at a great price for what i needed

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Natasha

The room was clean and perfect for a 1 night stay (does have cooking facilities if required). The rooms are quite modren looking but the coridoors are a bit dated but was not bothered by that personally. All the staff I spoke to were really nice and helpfull. Didnt try breakfast as was in a rush in the morning. Super near torcy train station and lots of shops and restaurants nearby. Also really easy to get to disney from the hotel using the train. Would definitely stay here again if I found myself needing somewhere to stay in that area. Staff did speak some english and between my little french and their english we were able to communicate what was needed. Also ordered uber eats to hotel and picked up infront of reception.

Self

8/10

Excellent

02 Feb 2026

Marion

Excellent service on the whole. Clean apartments and helpful staff. Apartments have USB and C charging points which is very useful.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

vanitha

The stay was good and the staff was really polite and respectful.we stayed for 3 nights and it was so good.

Leisure Family_with_children

10/10

Exceptional

29 Dec 2025

Lee

Room was clean, only really used it for sleeping as spent most of the time in disney, couple minutes from the train station which was the appeal, also had a good selection of ammenties close by includnig a huge supermarket which was a plus. Everything worked in the room and the wifi was decent too. Will 100% be going back as were annual pass holders and its cheap and easy to use. Stayed in quite a few places but this seems to be our new choice

Self

10/10

Exceptional

26 Dec 2025

Kerry

Lovely spacious rooms with good amenities. Location great for RER links

6/10

Pleasant

23 Nov 2025

Mustapha

Was ok but quite squalid

10/10

Exceptional

14 Nov 2025

Marcelo

Everything was wonderful, they were very attentive and helpful, everything was very clean and organized, we will definitely be back.

Partner

6/10

Pleasant

11 Nov 2025

Zhun Lucy

The room was clean, and the kitchenette was nice. It was also close to the subway. The only downsides were the smelly bathroom and the slow drainage.

Leisure Friends

10/10

Exceptional

02 Nov 2025

Mark James

Everything was as expected and location was great for getting public transportation and places to eat

Leisure Partner

10/10

Exceptional

23 Oct 2025

Alastair

Very good stay. Room felt brand new. Clean, comfortable, easy free parking. Very pleased.

Partner

8/10

Excellent

18 Oct 2025

DAGG GERDES

Room was cold even though i adjusted the temperature but the rest was ok and clean.

Self

8/10

Excellent

17 Oct 2025

Karlygash

It’s a simple very well situated property, relatively clean. The staff is very friendly. In my room there was an issue of water evacuation in the sink. The gentleman-receptionist fixed the problem immediately by himself.

Business Family

8/10

Excellent

11 Oct 2025

Jessica

The hotel is in a good location, just a couple of minutes walk from the train station with a number of restaurants around the corner and a few local shops including a bakery (huge selection and good prices). Its also only a 5 min walk to the local shopping centre with a large carrefour supermarket.
The receptionist was very friendly. We had a smaller ground floor, twin room, beds were very comfortable, but we had to ask for an additional towel as there was only one (had to ask again a few hours later as they were waiting for a delivery), we only had one chair for the dining table, there was only one small saucepan and there was no mirror in the bathroom, however there was a full length mirror next to the bathroom door. We were pleasantly surprised that they came in and made our beds daily
The room did have a decent sized fridge with a freezer section and a microwave with 2 electric hobs.
The hotel is a very good base, especially if visiting disney as its only 15/20 mins by train.

Leisure Family

4/10

Poor

21 Sep 2025

Balapitathees

Only liked the shops around the hotel

Leisure Family_with_children

10/10

Exceptional

14 Sep 2025

Lorna

Always clean ,and well maintained, helpful staff.

Partner

10/10

Exceptional

02 Sep 2025

AARON

We had a wonderful stay at this hotel. It was incredibly clean, and the location was perfect for our trip. We loved being so close to a variety of shops and restaurants, and it was so easy to get into Paris. The metro station was very convenient and made exploring the city effortless. We would definitely recommend this hotel!

Leisure Family_with_children

10/10

Exceptional

14 Aug 2025

Shania

Good place to stay

A nice little place, good value for money, clean with good size rooms and plenty of amenities nearby, and free parking was handy.

Friends_and_family Friends

10/10

Exceptional

14 Aug 2025

Shania

Lovely place

Staff were friendly, the room was great with lots of space and clean, plenty of facilities nearby for eating and drinking in an evening was perfect for a nights stay before heading to Disney.

Friends_and_family Friends

10/10

Exceptional

10 Aug 2025

dharini

Lovely spacious room with kitchenette

Leisure Family_with_children

8/10

Excellent

02 Aug 2025

valerie

Stupid room numbers

Numbering of rooms is stupid and key cards didn’t work. At 11 at night with young children this was frustrating. Everything else was fine.

Friends_and_family Family

2/10

Poor

02 Aug 2025

Paul

Smelt urine in room and room key was not working so reception had to let us in each time which was very odd

Leisure Family

10/10

Exceptional

06 Jul 2025

Victoria

Great location for Disneyland, parking directly outside. Room was a refurbished room. Spotless clean, comfy beds and every you need. We only used it to sleep in but excellent value.

Leisure Family_with_children

8/10

Excellent

23 Jun 2025

Daniel

While the hotel itself is clean and well located on the border of the Seine river (I had a river view), I was disappointed to find small ants in the room, and I was on the 5th floor (4e étage)! This made my life miserable. If you left a minute piece of bread or something sweet or foody anywhere in the room, those ants would invade it and so you have to basically always clean all surfaces and hide anything foody in the microwave or fridge. Unfortunately, even when you did this, there were the garbage cans, where you would soon find trails of small ants lining up to feast on your garbage. Your bed is not spared if you leave crumbs of food tin it. I signaled this to the hotel people on my second day of stay out of 5 nights, but nothing was done. I had wanted to renew my stay here for another 5 days, but I had to check out to find another hotel close to the CDG airport, as I wasn’t sure if this was just happening to my room or other rooms as well. Besides this issue, it is actually a nice clean hotel with an RER train station not too far away.

8/10

Excellent

29 May 2025

Liene

Low price hotel.
We didn't have towels so had to go back to reception.
Then the fridge was very loud - we switched it off.
Otherwise was good, 20min drive from Disneyland.

8/10

Excellent

30 Mar 2025

Daphne

The room was great and modern. But the building on the outside not so much. Also the neighbour didn’t feel save for a solo traveler. But kind staff and big clean room. Would recommend for couples and families.

Leisure Self

6/10

Pleasant

07 Jan 2025

Ceri

Ok

Comfortable, but very tired. Plugs hanging off the wall, sockets not working. But staff were friendly and beds were comfortable.

Friends_and_family Family

10/10

Exceptional

04 Jan 2025

Lee

Excellent service Excellent staff Excellent place

Leisure Partner

8/10

Excellent

04 Dec 2024

Petar

Perfect for Disney

Located 3 stops from Disney, the rooms are in very good condition, while the common areas could do with a bit of renovation

Partner

8/10

Excellent

14 Sep 2024

Kirsteen

Hotel itself was fine, had everything we needed and was clean and comfy. The area however was quite scary at night especially walking from the RER past the restaurant's. I genuinely felt very unsafe and actually grabbed my 5 year old and ran due to some unsavoury characters hanging around the alleyway between the restaurants and the hotel.

Friends_and_family Family

8/10

Excellent

01 Sep 2024

Sarah

Stopped here last night to break up the journey to Calais. Booked last min via hotels.com about an hour before arrival. We were a bit hesitant with what we had booked but it was absolutely fine. In a built up area. Free parking thats well lit with no height barrier. Greeted well by the man on reception who promptly allocated us our card key. Good size rooms and very clean. Comfy bed. Bathroom did smell a bit but no signs of mould. Good air con too. Would recommend for a stop over. Places to eat near by (we had already eaten).

Friends_and_family Family

8/10

Excellent

13 Apr 2024

Mary

This is a basic hotel thst offers a family suite with a kitchenette, so great for families, especially those going to Disney Paris. The RER A train station is about a 1-block walk, and costs $4 each way to go 3 stops to Disney. The Disney Parks are right outside the train station, so no extra bus, tram, or ferry rides required. Breakfast at the hotel is adequate with plentiful coffee. B'fast ends promptly at 10 so don't expect coffee after that. After having in-room laundry at another Apparthotel, I was disappointed there were no laundry facilities available on site. We packed light intending to do laundry every few days. There is a laundromat on the commercial street nearby. Most staff spoke English well and were helpful, especially when we needed to extend our stay. We also took the RER A train into the city to see the sights. There are numerous restsurants nearby. There is also a HUGE mall Val d'Europe one stop east on the train.

Leisure Family

10/10

Exceptional

22 Feb 2024

Nicola

Area is a little shady and not perhaps somewhere you'd walk alone at night. Don't be put off by the communal areas; yes they are a bit basic and tired, but the rooms are clean, comfortable and welcoming. Perfectly situated for public transport links. Bathrooms are large and well equipped. We would stay again.

Leisure Family

10/10

Exceptional

28 Dec 2023

kevin

Perfect great price hotel for DLP

Hotel was perfect not far from Disney so we was able to enjoy our last day right till close so perfect we’ve booked again seems it’s an ideal place to stay before we get to our on site hotel at Disneyland

Friends_and_family Family

8/10

Excellent

30 Oct 2023

Maja

Needs improvement

This is our go to hotel for stay before or after Disneyland. Positives - near to the RER station, shopping, restaurants.
Negatives - although it was refurbished not long ago - cracks are starting to appear - missing light bulbs, crumbling pieces of wall in the corridors, dirty window curtains and unfortunately dirty floor in the corners of the room and bathroom.
Also if you are parking just outside the hotel (advertised as free parking) make sure your ticket is validated by the reception. We had problem leaving car park at 7am - barrier didn't open and it said that we need to pay 62 euro for overnight parking.
Receptionist had to find a car park porter/security to open the barrier as no one responded to us pressing the contact button.
Which brings me to the hotel staff - as always wonderful and attending.

Friends_and_family Family

8/10

Excellent

21 Oct 2023

Yan Wing Lawrence

Near Disneyland and with shopping mall around. Some rooms on G floor.

Leisure Family

10/10

Exceptional

31 Aug 2023

Nuru

Very happy

Friends_and_family Family

10/10

Exceptional

20 Aug 2023

Paolo

We had a perfect stay at this apparthotel during our visit to Disneyland. Highly recomendable

Leisure Family_with_children

6/10

Pleasant

09 Aug 2023

Jessica

The room was excellent, very clean. However, exterior and corridors really need updating. As we left, the gentleman on the front desk tried to get us to pay for our stay again but we showed our proof of payment. Only when we asked to see the check out form did we point out that he didn’t have the correct form, it belonged to someone else.
Very close to station, great access to Disney but surrounding area isn’t as nice and we didn’t feel very safe.

Leisure Friends

10/10

Exceptional

12 Feb 2023

Olivia

Great room with nearby attractions

We had an amazing stay, the room was clean, comfortable and was bigger than we thought! There is no oven however there is a hob, microwave and plenty nearby including restaurants, bowling and other activities and also a cinema. Fast-food places aren’t too far to walk and the bakery around the corner was beautiful and affordable.

Would definitely recommend and come back!

Business Family

10/10

Exceptional

16 Aug 2022

Faiza

Excellent séjour, chambre spacieuse avec kitchenette.
Personnels très efficaces et arrangeants.

Leisure Family

10/10

Exceptional

10 Jun 2022

Verified traveler

Great hotel

Family room had a very good size with a small kitchen and big bathroom. Plenty of space for everybody.

The cleanliness was very good and personnel were polite.

The hotel is very close to RER A train station which gives you easy access to Paris.

It is located at the side of a mall with plenty restaurant options.

Friends_and_family Family

10/10

Exceptional

05 Jun 2022

Maja

Nice improvement

Well done refurbishment. Finally proper size bathrooms instead of claustrophobic built in cabins. Clean and comfy. Quick check-in and checkout. Friendly staff.

Friends_and_family Family

8/10

Excellent

03 May 2022

Rebecca

Great value, comfy, great location for Disney

Great value place, room was comfy with a well equipt kitchenette. Looked to be recently renovated.
Bathroom had a strange smell but wasn't too bad.
Staff were friendly and helpful.
15 minute drive to Disneyland Paris.

Self

10/10

Exceptional

14 Mar 2020

Lorna

Great room x close to shopping centre and a 15 minute drive to disneyland paris

Partner

8/10

Excellent

26 Feb 2020

Maja

great for short stay

stayed one night before and after disneyland trip...plenty of space in the rooms....free parking....supermarket around the corner...convenient kitchenette with fridge...comfy beds...friendly front desk staff
one negative---claustrophobic built-in plastic wet room instead of bathroom----for the amount of space that is there in the room there should be a proper bathroom with bath

Friends_and_family Family

8/10

Excellent

18 Feb 2020

Verified traveler

Very close to Disneyland park. Nice location. Train station is very near.

Leisure Family

6/10

Pleasant

15 Feb 2020

Ying Tai

Good price but fair only facilities

My family of 4 persons has booked the family room. The room size is ok but the facilities inside the room is quite simple. The shower gel is very difficult to pull out. By the way, you need to leave down the deposit to borrow the hair dryer. But the number of hair dryers are limited.

And there are plenty of restaurants behind the hotel. You can find a lot of food choices among the restaurants.

Friends_and_family Family

4/10

Poor

29 Dec 2019

Brett

Very small rooms very small bathroom and very old run down rooms. You definitely get what you pay for

Leisure Friends

4/10

Poor

31 Oct 2019

Tammi

The time it took to check in was crazy. Arrived at midnight got into our room at 1.45am..
The fridge didn't work in the room, side table to bed was broken.
Was clean and bed was super comfy :)

The 2nd day in the room the fuse blew and had to swap rooms which was pretty easy and no fuss just a mare due to having to pack everything up.
No issues with this room, except this bed was hard and I woke up with backache I didn't have when I went to sleep.

Leisure Family

8/10

Excellent

16 Sep 2019

Verified traveler

The property was located only a few stops away from Disney Land Paris and was near local amenities such as convenience stores, chains of restaurants, with a shopping centre roughly 10 minutes away.

Leisure Partner

6/10

Pleasant

24 Aug 2019

Verified traveler

We had a room facing full west. It was already a hot day and the radiator was on full when we got in the room. The beds were comfortable and the staff very attentive and helpful.

Leisure

8/10

Excellent

07 Aug 2019

Verified traveler

We liked The big area of toilet and the kindly communication with us from the reception

Leisure Family

6/10

Pleasant

25 Jul 2019

Verified traveler

Close to train station and Disneyland (by train). Short walking distance to a wonderful bakery and a little street with many restaurants to choose from with a great vibe and atmosphere at night time! On arrival, no towels in room. Went down to reception and after a long wait was given two towels, one of which was grubby and had clearly not been washed. Fortunately, another member of staff arrived at reception. intervened and apologised and we were promptly given two freshly washed towels. Snacks and drinks vending machine in reception area was out of order, but, no \"out of order sign\" to warn guests, so the machine was happily guzzling up the guests coins and reception staff appeared totally unfazed by this and did not offer any refunds. I was told that the machine would be fixed in about a month's time and I could then claim back my money which I found rather amusing. Rooms were clean and made up every morning. You have to arrive very early or very late for breakfast as not enough tables. It was pretty hot and we only had one tiny fan in our room.

8/10

Excellent

11 Jul 2019

Susan

Close to the train and simple

Felt they cleaned well, all the workers we friendly and helpful . The bathroom is very small but we just slept and then left again lol we went to Disneyland and it was cheap and close to the train to get to get into Paris and or Disneyland .

Family

8/10

Excellent

07 Jul 2019

Andrew

Good option on a limited budget

Not the easiest place to find despite being near the railway station. Front desk staff very nice and helpful. No air-conditioning but we asked for a fan and they gave us one. Maid service erratic as used towels taken away but twice not replaced, although a quick trip to the front desk fixed this. Surprisingly a hairdryer had to be requested. Plenty of places to eat in immediate area. Train and bus service both nearby so easy to get into Paris or to CDG. Hotel nice and quiet in the evenings. We didn't ry the breakfast service. WiFi pretty quick and free.

Partner

8/10

Excellent

24 Jun 2019

Verified traveler

Clean, very convenient , rooms are good size with small hob and microwave. There wasn't a saucepan in our room, just a frying pan, but I'm sure I could have asked for ne if I'd needed it.
Train station is 5 minutes, then 10 to Disneyland on RER train, though tickets are a bit pricey I paid €28 for a carnet of 10, and kids over 12 are classed as adults.

6/10

Pleasant

15 Jun 2019

Charlie

Okay to put your head down for the night.

It was okay... is the best way of summarizing this hotel. We had a number of broken things in our room here and there. The rooms are no where near sound proof, this was proven as one night we was kept awake by a french couple enjoying themselves way to much in bed until 3am.

When the lift operates the whole plastic bathroom shakes unbelievably and is very scary if you are using the toilet.

The hotel is very basic which is what you would expect for the price, however the broken items around the room didnt offset the price.

we stayed here to go too disney, so only wanted a bed for the night, the bed was big and comfortable so it was okay for that.

Partner

10/10

Exceptional

14 Jun 2019

Emma

Great value for budget Disneyland trip!

Had a great stay at Apparthotel Torcy! Great value for money and perfect spot for budget accommodation near to Disney. Only 3 stops away. Nice size double room with kitchenette and basic crockery/pans/utensils needed for 2. Serviced daily. Good shower pressure. Bed quite comfortable with nice bedding. Local area has restaurants, shopping centre, atm all in walking distance.

Family

10/10

Exceptional

26 May 2019

Angela

Review of Apparthotel Torcy May 2019

Clean & convenient for what we wanted. Very close to all amenities including shopping, supermarket & RER station. Had to ask for extra stuff ie pillow, cup etc & key card was a bit dodgy to use but overall comfortable & would definitely stay again

Friends

8/10

Excellent

21 May 2019

Verified traveler

Good location 5 mins to train station

The frontdesk is very nice. My room was missing hot water kettle. But they don't have a replacement for me . I stayed there for 3 days . Still no hot water kettle.That is only one thing that disappointed.

Partner

6/10

Pleasant

15 Apr 2019

Jill

Ideal location for Disneyland.

Family

4/10

Poor

23 Mar 2019

Verified traveler

First room had a broken shower, we were moved quickly by friendly staff. Second room had no smoke alarm.

Overall the hotel and rooms a very poor, bathrooms are plastic self contained units like student accomodation. The beds are ok but thin duvets and only one pillow. General condition isnt great, whole place just feels cheap and the price is a base rate of 130 euros, definitley not worth. Avoid

Leisure Partner

6/10

Pleasant

13 Mar 2019

Traveler

Good location, lots of parking, friendly check in, in area with lots of restaurants etc. Basically an efficiency unit that looks like it used to be a dorm or a student residence, along with several others in the same complex. Good for a night or two if you're passing through.

Leisure

6/10

Pleasant

26 Feb 2019

Verified traveler

They did not change the towels. The hot water did not work one day until 3:00 PM!

Leisure Friends

10/10

Exceptional

21 Nov 2018

Kumara

It is very close to Torcy station& plenty of restaurants in walkable distance, what else required to for the holiday.

We have checked in earlier than the actual time since we have reached early & they did not ask for additional money.

Overall i am very much delighted & recommend to others as well.

Leisure Family_with_children

2/10

Poor

27 Oct 2018

Verified traveler

So the room smelt like someone was smoking in the hallway almost all the time. The staff was rude and unaccomidating. I finally met a nice staff member when I was checking out. I even told him he was the only one nice to us.

8/10

Excellent

27 Oct 2018

AM

Staff was really friendly. Hotel was at nice location. I will come back and stay some time.

10/10

Exceptional

08 Oct 2018

rizwana

Great service

Location great it’s the second time visiting this hotel we love the new lay out must say a lot cleaner and organised

Family

8/10

Excellent

29 Aug 2018

Natasha

Holiday trip

A great little hotel. Great hospitality and a stones throw away from some fab restaurants.

Partner

10/10

Exceptional

26 Aug 2018

Tejman

First trip to France

Our first trip to France and the location was very close to Disneyland.Totally worth staying here!

Family

8/10

Excellent

25 Aug 2018

Verified traveler

Worth every penny! Staffs are pleasant and very nice neighborhood in Torcy.

8/10

Excellent

15 Aug 2018

Nabin

Easily accessible to all facilities.

Apart hotel is in the centre of Gare de Torcy very near to Restaurant, shopping complex and Transport facilities .Even though it is not the most luxurious hotel but due to its easily available facilities of food, shopping and transport facilities that bring cost down during holiday period, make the main attraction of this hotel.
All basic facilities are there including Wi-fi and TV.

2/10

Poor

04 Aug 2018

Juliana

Holidays ruinined by bed bugs

8 people from our group got bitten by bed bugs, contacted hotel due to this and no reply!!!!

There were never clean towels, we had to keep asking reception for them.

Beds were never touched for the 5 days.

Very nasty bites and it ruinined our holidays as very itchy and uncomfortable!

8/10

Excellent

21 Jul 2018

Verified traveler

Everything great! The only thing is the room a little bit uncomfortable smelly (vinegar smell)

8/10

Excellent

23 Jun 2018

Verified traveler

Surprised by Bad Reviews Elsewhere

We were a little apprehensive about staying here after seeing the bad reviews on the Internet. However, this place was not as bad as the other reviews on the net make it seem. The rooms are a good size and other than not having air conditioning, the room was not bad. The neighborhood is quite convenient; it's very easy to walk to the RER station in order to take the RER A into Paris. There is also a Carrefour nearby. Other than not replacing our toilet paper, we didn't have any problems with the staff.

Family

8/10

Excellent

02 Jun 2018

David

Everything was ok but beds were hard

Family

6/10

Pleasant

02 Jun 2018

Ian

The room was ok. Could do with some air conditioning as it only has one window done as very warm in the night. Good location for getting to Paris and Disneyland as the train station was a 5 minute walk. Plenty of local services as well. Would consider it again if we went back to this area. 3.5 out of 5 is a good score

Family

8/10

Excellent

16 May 2018

Verified traveler

It was a decent hotel. Rooms and bathrooms were good. There’s a nice shopping centre about 10 minute walk away. Halal restaurants right next to it

10/10

Exceptional

13 May 2018

Marie

Amazing!!

Partner

4/10

Poor

12 Apr 2018

Verified traveler

Iam not happy bocs lot dirty lift and walk area room not cleanings standard no good customer service

8/10

Excellent

11 Apr 2018

Verified traveler

excellent value for money

I was prepared for the worst when i booked this hotel because of the reviews online. I only booked it as it was the only hotel that has rooms available for the 5 nights I wanted to stay there. It is excellent value for money. The rooms were cleaned everyday during my stay. the bathroom is very small but big enough to have a shower. It is clean and I did not mind how small it was. The bed was clean.
I would use this hotel again as it is excellent value for money and very close to Disneyland. It is only three stops away on the train. It is close to the station. There are shops near by and also restaurants just at the back of the hotel. The hotel is located on line A near Disneyland in Torcy. The is a shopping mall two stops away from Torcy in Val de Europe. The hotel receptionists speak English.

8/10

Excellent

07 Apr 2018

RAMANA KUMAR

Completely satisfied

Very comfortable, spacious and convenient to station. Very happy with the hotel

Family

8/10

Excellent

02 Apr 2018

jaison

Apartment is good.. But few things were missing like kettle, toaster and TV remote. Overall its a good place to stay.

Family

2/10

Poor

31 Mar 2018

nick

Think twice before booking

Firstly let's get the good out the way.

Room i) fairly spacious ii) clean iii) fairly comfortable
Breakfast was pleasant

Now for the not so good:
On arrival we were informed that planned maintenance had not been completed, our family room had no electricity, no water . They offered us 2 separate rooms, close to each other which we thought was reasonable. On arrival to check the rooms out 1 of them had no lock on the door, we explained the snow unacceptable and completely unsafe. So we squeezed into 1 double room.

Parking was horrendous. Appeared to be groups of youths outside smoking, possibly illegal substances, whcih scared my children.

Not a great start to the week in Paris, fortunately we were only there 1 night.