CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
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9.0/10Excellent1,588 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.6/10 8.6
Amenities8.8/10 8.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About El Diplomatico
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a ballroom. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite. Make yourself at home in one of the 150 air-conditioned guestrooms.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and irons/ironing boards. Distances are displayed to the nearest 0. 1 mile and kilometer. Blue Stadium - 0. 6 km / 0.
4 mi- Plaza Mexico - 0. 6 km / 0. 4 mi- Manacar Tower - 1.
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With a stay at El Diplomatico Hotel in Mexico City (Benito Juarez), you'll be a 3-minute drive from World Trade Center Mexico City and 7 minutes from Angel of Independence Monument.
This hotel is 3.9 mi (6.3 km) from Paseo de la Reforma and 5.8 mi (9.3 km) from Palacio de Bellas Artes. Make yourself at home in one of the 150 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Bathrooms with showers are provided. Conveniences include phones, as well as safes and irons/ironing boards. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
7:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
-
Minimal age
18
-
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 150 to 200 for adults, and MXN 100 to 150 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Avenida Insurgentes
0.1 km / 0.1 mi
Plaza Mexico
0.6 km / 0.4 mi
World Trade Center Mexico City
1.6 km / 1 mi
Pepsi Center
1.8 km / 1.1 mi
Insurgentes Theater
1.9 km / 1.2 mi
Metropoli Patriotismo
2.1 km / 1.3 mi
Plaza Universidad Shopping Center
2.5 km / 1.5 mi
Hospital Angeles Mexico
2.7 km / 1.7 mi
Blackberry Auditorium
3.2 km / 2 mi
Mitikah Shopping Center
3.3 km / 2 mi
Metropolitan Hospital Angeles
3.6 km / 2.2 mi
Mexico Park
3.7 km / 2.3 mi
Spain Park
4.1 km / 2.6 mi
Parque Delta
4.3 km / 2.6 mi
Frida Kahlo Museum
4.3 km / 2.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2000
- Total number of rooms: 150
- Number of floors (main building): 8
- Number of floors (annexe): 1
- Single rooms: 41
- Double rooms: 109
- hotel
- American Express
- MasterCard
- Visa
- Bus/Train station
- Airport
Show 37 more facilities & services
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Valet parkingExtra charge
- Room service
- Laundry service
- Medical serviceExtra charge
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- GymExtra charge
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Banquet hall
- Air conditioning in Restaurant
- Conference room: 1
- Meeting room
- Business centre
- Breakfast
- Continental breakfast
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
JUNIOR SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room ECONOMYRoom • ECONOMYROO.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 27 m²ROO.2D
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Housekeeping
- Desk
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
Show all 12 amenities
- TV
- Direct dial telephone
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
Room TWO DOUBLE BEDS
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2D
Room amenities
- Cable TV
- Housekeeping
- Desk
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- TV
- Direct dial telephone
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room GARDEN VIEWRoom • GARDEN VIEWROO.GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
Room GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
DOUBLE SINGLE USE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Diplomatico
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about El Diplomatico
100
reviews shown
Marvin
El desayuno no estaba incluido.
Entendí que si. Parece que entendí mal o no recibí esa amenidad.
Entendí que si. Parece que entendí mal o no recibí esa amenidad.
Luc
Everything was perfect!!
alfonso
Very nice hotel and good service..!!
Claudia
Buen lugar
Alfonso
Clean good place..!!
Maria
Everything was perfect.
Clean great staff and service.
I recommend
Clean great staff and service.
I recommend
Sharon
The staff was polite and responsive although limited English. I was glad my bilingual daughter was with me as there were issues we needed to get fixed.
Maria
The staff members were great.
There was a buffet for breakfast, and it was superb. Everything was fresh and delicious.
Prompt service, very polite and friendly.
I was not eating there often. Mexico tends to have TV sets everywhere while people dine, and because of the Football game world cup, it was pretty unplesant all the volume was very high. Ideally, eating should be a pleasant and relaxing experience, but that smy opinion, I don't dine in a envirmet like that.
Other than that, the hotel is very good, I will say top-notch.
I do recommend it.
There was a buffet for breakfast, and it was superb. Everything was fresh and delicious.
Prompt service, very polite and friendly.
I was not eating there often. Mexico tends to have TV sets everywhere while people dine, and because of the Football game world cup, it was pretty unplesant all the volume was very high. Ideally, eating should be a pleasant and relaxing experience, but that smy opinion, I don't dine in a envirmet like that.
Other than that, the hotel is very good, I will say top-notch.
I do recommend it.
Henry
Great staff, very helpful. Restaurant was superb. One negative was that we were shifted to 3 different rooms none of which had hot water for showers
Lilian
If I were to stay again I’d chose El Diplomático … I liked everything about it
Cleanliness, staff very welcoming , great location and the amenities
Great experience
Cleanliness, staff very welcoming , great location and the amenities
Great experience
Rossi
Todo muy limpio y muy buena ubicación pero el colchón demasiado duro, parecía que estaba durmiendo en el piso. No pude dormir bien.
John
The property was clean and well maintained. Staff was friendly and helpful. Conveniently situated on Avenida Insurgentes with access to major stores, and public transportation. Didn't have opportunity to eat at the hotel, but had a major dining room
gonzalo
He llegado muchas veces a este hotel, y todo muy bien, pero esta vez el colchón de la cama era muy duro, de hecho no era acolchonado, era como dormir en el piso. La pasé fatal.
John
Location, clean , comfortable
ABELARDO ARCADIO
Room and property are in very good condition. Walkable area, many restaurants and transportation. Good location. I recommend it.
German Garcia
Great stay….
alfonso
That place is very comfortable and very good location..!!
Alicia
Excelente ubicación
Samantha
Hacia mucho calor en el cuarto
Brenda
During check in the rep saw me with the ID on my hand after I put it back into my purse
She asked me for the ID
The Air Conditioner was terrible, was noisy, according with the staff there is a control remote but never gave me one
Had to wait 1 hour for maintenance to go fix it
I needed to use the safety deposit box but the excuse they gave me was that the previous guest took the key. And that’s it no a solution to that problem
Room was facing the street, really noisy until 11pm and start at 6am
I left that hotel for a better one. stayed only one night
She asked me for the ID
The Air Conditioner was terrible, was noisy, according with the staff there is a control remote but never gave me one
Had to wait 1 hour for maintenance to go fix it
I needed to use the safety deposit box but the excuse they gave me was that the previous guest took the key. And that’s it no a solution to that problem
Room was facing the street, really noisy until 11pm and start at 6am
I left that hotel for a better one. stayed only one night
Rex
Well located south of the city
Jose
Excellent for business trip. Great food options around.
JOSE
a bit dissapointing, sheets was tear and stained, no soap or shampoo in bathroom, towels felt scratchy, floor wasn't clean
Robert
Room was clean, staff did a nice job keeping it so. Building and rooms were rather dated, with virtually zero sound insulation; everything going on in surrounding rooms as well as outside noise was clearly heard and sometimes obtrusive while trying to sleep. Hotel is however very conveniently located and seemed a fairly safe area.
Patricio
Hard beds, ripped bed sheets and blanket, smelly towels, sewage smell in the elevator.
Norma
Great value, room was spacious and bed was very comfortable . Staff were very helpful and courteous. Great central location. I will surely return to this hotel.
Alejandro
A decent hotel that for the price point offers the minimum basic accommodations!
Carlos
Hotel was in excellent condition very close to restaurants felt very safe walked at night
anna k
No clean bathroom
Gloria
Sí muy bien limpia, y el personal muy atentos y serviciales, lo hacen sentir a uno muy a gusto
Marce
Excelente staff, buenas amenidades, lo malo es que las instalaciones son viejas y las camas no tan cómodas.
Tanner
Location is great for the concert at the bull ring
Zovek
Noisy unit, the room was smelling weird
Lupe
The room was clean but some things need to be upgraded - chair at the desk, blinds not working and towels are a bit old.
Staff was very courteous but did rest a room towards the back for quietness but they couldn't accommodate me.
And it is located in a very nice area with Parque Hunidido right next door for eary walks and great small business for coffee and food.
Staff was very courteous but did rest a room towards the back for quietness but they couldn't accommodate me.
And it is located in a very nice area with Parque Hunidido right next door for eary walks and great small business for coffee and food.
WALTER
Well located need renovations
Karla
Wonderful customer service
Araceli
Good location, safe and friendly staff
Chrystal
Good
TOMAS
Great location
Carlos Francisco
The rooms facing the street are too Noisy, other than that it is a good value
Ana Paulina
todo bien y buen servicio; a pesar de ser un hotel viejo, está en excelentes condiciones y ubicación.
Andres
Staff bell boys, restaurant employees great. Front desk staff, terrible. Our airplane was programmed to depart at 01:00 am, I requested if we could stay in our room until 9;00 pm, understanding that we have to pay perhaps 50 % of the daily rate. They said to me that from 1:00 pm to 6:00 you pay half day rate, if you stay until 9;00 pm you have to pay one more night. I asked if I could be assisted in any way base on the circumstances, the reception manager said that she could not assist us and that was the policy and period. After 6 nights in the hotel, I didn’t expect such an answer. We were ready to pay some fee but another night fur few hours. Before moving out from Mexico, I was a sales director in Royal Zona Rosa, these days different name but, we always were looking how to assist our guests. Very disappointed end of our trip.
alfonso
Yes
Victor
One of favorites. A classic.
Great cost / quality balance. Clean rooms.
Buffet breakfast with good taste and price.
The atmosphere and furniture make you feel you're in the 70's. Pure longing for older people.
Easy transport access.
Definitely 100% recommended.
Great cost / quality balance. Clean rooms.
Buffet breakfast with good taste and price.
The atmosphere and furniture make you feel you're in the 70's. Pure longing for older people.
Easy transport access.
Definitely 100% recommended.
Juan Carlos
Convenient
Samuel
Hotel de confianza, limpio, con estacionamiento sin costo incluido, desayuno comodo y util.
El hotel tiene sus años, pero esta cuidado a su medida y es justo en el precio que oferta.
La zona es extremadamente conveniente en auto propio y transporte publico, asi como en restaurantes en los alrededores.
El hotel tiene sus años, pero esta cuidado a su medida y es justo en el precio que oferta.
La zona es extremadamente conveniente en auto propio y transporte publico, asi como en restaurantes en los alrededores.
Leilani
The room was dusty, the air conditioner worsened allergies because it isn’t properly cleaned, the bathroom wouldn’t flush, the bed was as hard as plywood, the iron was leaky and barely ironed clothes. Overall not worth the price, the only upside is that the area is very centric and walkable.
Carlos Alberto
Clean room, great staff, just a bit on the older side and somewhat noisy
Raquel
Great service and excellent location
Mayra
!
Ana Margarita
The room was clean, the food was delicious, about the staff, the reception service and some waiters could improve their attitude and service. Thank you.
Ana
NA
MAURICIO
Excelente y muy buen servicio!!!
Juan Manuel
Todo Bien
Martha
Good restaurant
Margarita
Excelente Hotel cerca del Estadio de Las Águilas
Excelente opción cerca de todo insurgentes de las mejores avenidas de CDMX
Karina
Good
Ernesto
Great place to stay near the soccer stadium and transportation to many city monuments.
Rudy
Great service
Efren
Great hotel and great food
Verified traveler
Buena relación calidad precio
Hotel bien ubicado con restaurantes cerca y buena relación calidad precio. El hotel tiene sus años pero está bien mantenido.
Manuel
Good experience
Carlos
Only one night but good service and affordable
Zack
El metrobus esta a la puerta del hotel!
David
The hotel is in reasonable shape. Breakfast buffet is very good. The location is excellent. Staff are friendly and helpful.
The main concern I have is safety. Accidentally we became aware of a security issue at the hotel, which we tested four times with different employees, and we had the same problem.
We had been travelling all over Mexico for 2 weeks and changing hotels many times. We went out for a walk and upon returning we could not enter our room. We went to reception to tell them our keys were not working. They immediately reprogrammed our keys. They never asked for our name, id, or anything. It turns out, we had mistaken the floor and we ended up in a room that was not ours. We walked in and noticed it was not our room, immediately walked out and went back to reception. Explaining what had happened. Again, they did not ask for our names or id, they simply issued new keys to the new room number we provided.
The following day I tested their security again. I went to reception and told them I needed an additional key. I provided a wrong room number (this time on purpose) and I was issued an additional kep to a room that was not mine without asking for an id or my name. This time I sumply walked out of the hotel an distroyed the key that was given to me.
All of this happened with different employees. It seems this is the hotel policy is to provide keys to any person without asking for any id or verifying if that person is even a guest.
The main concern I have is safety. Accidentally we became aware of a security issue at the hotel, which we tested four times with different employees, and we had the same problem.
We had been travelling all over Mexico for 2 weeks and changing hotels many times. We went out for a walk and upon returning we could not enter our room. We went to reception to tell them our keys were not working. They immediately reprogrammed our keys. They never asked for our name, id, or anything. It turns out, we had mistaken the floor and we ended up in a room that was not ours. We walked in and noticed it was not our room, immediately walked out and went back to reception. Explaining what had happened. Again, they did not ask for our names or id, they simply issued new keys to the new room number we provided.
The following day I tested their security again. I went to reception and told them I needed an additional key. I provided a wrong room number (this time on purpose) and I was issued an additional kep to a room that was not mine without asking for an id or my name. This time I sumply walked out of the hotel an distroyed the key that was given to me.
All of this happened with different employees. It seems this is the hotel policy is to provide keys to any person without asking for any id or verifying if that person is even a guest.
Gibran
Excellent service. Everything is walking distance.
Barry
My room didn't have a fridge. The receptionist just shrugged her shoulders when I mentioned it. Apart from that, it was exactly what I thought it would be.
jaime
The hotel was clean and comfortable is not a modern hotel but not that old either. It has a lockbox, iron and ironing board, coffe maker and hairdryer. The only thingh I didn't about the hotel is that It doesn't have a frige in the room and there is no icemaker in the hotel. The area felt safe and the hotel is located about 10min walk from Estadio Azul, there's a starbucks next to the hotel and a few other restaurants including taco places within walkin distance. The area felt safe
Katherine
Great location within walking distance of restaurants and shopping centers. Great staff. The beds are not too confortable.
EMMANUEL
Hermoso, silencioso y muy bien ubicado…
Francisco
Recepción
Personal de recepción muy poco amigables a la hora de hacer el check in y para hacer el check out. Durante mi estancia llame a recepción para pedir la clave de wifii, la primera vez levantaron la bocina y me colgaron después de 1 minuto (escuchaba que antendian a alguien mas) volví a marcar, me dieron lo que necesitaba de una manera no amigable y me colgaron sin siquiera despedir. Creo que independientemente cual sea el hotel o que tipo de clase sea el hotel, hay cosas como la ética, el profesionalismo hacia el cliente que hacen la diferencia. No soy de dejar reviews pero tenía que decirlo para prevenir a futuros clientes
Cecilia
Le falta mucha remodelacion todo
Es muy viejo
Es muy viejo
Esther
I like the staff the food and the restaurant was good only thing they make me wait but was fine
Guadalupe
The people working there, especially in the restaurant was very kind and helpful
jose
Location, needs remodeling
Alonso
Excersise equipment was broken/poor condition - needs to be repaired/modernized
Enrique
Good
MARCO
I forgot two shirts and have been trying for two days to contact Hotel and always call gets disconnected when I ask for my forgotten items. They avoid my calls and Receptionist hangs up the phone
Martha Catalina
Loved the location
DULCE
Great location to restaurants and local transportation
Ruth
El Diplomatico Hotel was very nice. Convenient location close to shopping and dining options. The rooms are nice and clean. Hotel restaurant has a very good breakfast buffet and lunch and dinner a la carte was also very good. The restaurant staff is very friendly and attentive. Front desk staff was also helpful. Hotel manages transportation service to airport and several attractions which was very helpful to us. A very good choice if you are traveling for business or pleasure.
Karla
The hotel is not clean. The carpets in the general areas are visibly dirty and super dusty. The floors in the rooms are not moped and had dirt spots. One of the rooms they gave me had a broken window and was really noisy. I had to ask to move to a different room. They need to improve cleanness and do general maintenance in the rooms. The staff was friendly.
MARTHA
great
MARTHA
very convenient
maria-guadalupe
I really enjoyed the strategic location as it is next to a park to walk in the morning and plenty of places to eat. Also, access to transportation was excellent. I would definitely stay hear again.
Esther
Clean very nice staff and good customer service
ABDULKAREEM
Worst hotel I’ve encountered. Somehow the hot water runs out frequently in the shower to the point of not being able to take a warm/hot shower (ice cold). Unusable WiFi (when brought up to hotel management, they just shrugged it off and told us to figure it out by connecting somewhere nearby). Hotel management gave us one towel and one toilet paper roll when asked for multiple of each due to missed room service. Some rooms are renovated while others are not, initially we got the non renovated rooms despite booking the renovated ones. They do not provide coffee in the cafeteria unless you buy the full breakfast. Cafeteria food is the absolute worst to the point of feeling sick afterwards. Waitress gave the wrong order multiple times and acted annoyed when told to give the correct one (apparently we were supposed to just accept whatever they decided to give us at their mercy). We chose this hotel due to location but didn’t imagine our experience would be this terrible. Never again.
Lourdes
El Diplomático es una excelente opción para hospedarse en CDMX, excelente ubicación y el servicio de botones y recepción es exclente. Las instalaciones muy bien cuidadas y preservadas. Definitivamente repitiría mi estancia en este hotel.
Rosa Isela
Staff was accommodating to special needs
Miguel
Ok
Jaime
it's a good hotel. The area is very quiet and safe
Miguel
Keep up the good work!
Joe
Great stay. Would stay here again.
jose
The a/c was not working the room was a bit on the warm side. Other than that everything else was good.
Ronald
Great price
Timothy
Room was not setup found trash the Wifi oassword not readily accessible and there was no remote to access A/C(maintenance came later and the unit didnt without one)
Marco Antonio
Walking around
Alejandro
Good value. Friendly staff. Property looks like it has been renovated. Restaurant was just ok. There was noise at night form other rooms/aisle.
MARIA
Inadvertently, I left a sweater in R 1107 where is stayed. I sent an email and friends called the reception 3 times willing to pick it up. The sweater was never found, which I find hard to believe. Most annoying and disrespectful was the absence of a response. My friend calls were not answered properly. It is only a matter of due courtesy. I will not recommend the service of this hotel that disregards costumers.
Gabriela
The bed was terrible, the bathroom floor was very dirty. Breakfast was the same everyday. I’ll will never go back to the Diplomatico Hotel
Location & surroundings
El Diplomatico
Insurgentes Sur 1105, Ciudad De Mexico, Mexico
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El Diplomatico
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