Name: Guam Reef Hotel
Address: 1317 Pale San Vitores Rd.,Tamuning, Guam, 18, Guam, 96913, GU

8/10

Excellent

14 Jul 2026

Normie

If it weren’t for the island having power issues due to the storm, I would have given this hotel 5 stars. Room was nice and clean. Our AC was nice and cold! And I had a beautiful ocean view! I don’t notice any laundry bags, but it’s ok. Everything else was nice. Was kind of bummed that breakfast was an additional fee. Location was perfect! Enjoyed walking the strip! Staff was very welcoming!

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Lester

Great price, clean room…the staff was very helpful.

Self

2/10

Poor

14 Jul 2026

Loreen

Don’t stay here!

Family_with_children

8/10

Excellent

12 Jul 2026

Annie

Clean room

Family

10/10

Exceptional

11 Jul 2026

Zelain

Our room was clean. Staff were nice. Pool closing at 10pm a plus.

Partner

8/10

Excellent

11 Jul 2026

Edna

The bedsheets had rust stain on them and it smelled moldy. It might be due to the super typhoon Bavi that passed through the islands. Outdoor pool was nice, amazing view of the beach from the balcony. The room was clean besides the rust stains and moldy smells on the sheets and the faucets.

Friends_and_family Family

4/10

Poor

26 Jun 2026

Chyzaeya

Check in process was a little slow as check in was at 3pm & my room wasn’t ready until almost 5pm. I stayed in the infinity tower. (The side that looks more dated.) There was a musky type of feel in the room as the AC was leaking. There were several small roaches in my room. Overall , staff was nice & lobby was clean! But I do believe the more dated tower should be renovated so the price could match the quality . I probably wouldn’t stay there again but it’s there if you’re just trying to find somewhere to lay your head .

Self

10/10

Exceptional

25 Jun 2026

Kiefer

First of all, the good. The hotel is in an excellent location! Right where you want to be in town. The staff were so friendly and helpful! The hotel is very clean (read below though) and the room was well appointed. The breakfast buffet was good and had a large selection to choose from! Bed was very comfy, the linens soft, and the towels were fluffy!! I had dinner at the bar area and it was really good - i had pork katsu and it was a big portion, well presented in traditional Japanese style and was only $18, including unlimited ice tea!! Oh and the pool was great as well, big, crystal clear.

The not so good; the property is feeling the effects of decreased tourism and or needs a good refurbishment. While it is very clean, there is chipping paint in lots of places, etc. like on exterior walls, the pool bottom, and other places. Despite that, the hotel is well appointed and clean amd friendly.

I will stay here again!

Self

6/10

Pleasant

23 Jun 2026

Stephen

The staff was helpful and friendly. The laundry was convenient and all machines worked (best available early AM). Property is old, faucets rust stained. AC locked at 70f which was too warm.

Partner

10/10

Exceptional

22 Jun 2026

Michael

The location is excellent and the price is fair. The parking is also good.

Self

2/10

Poor

22 Jun 2026

Jerome

Property is old

Self

10/10

Exceptional

19 Jun 2026

Yoshimi

Stayed 10 nights. You read that right. If you are diving it’s a good amount of time if not 3 nights would be good. It’s a dated hotel but the price is right! The pool and view and reef totally rocks and the location to restaurants and shops is awesome. The hotel is dated but we factored in a week of car rental and it’s a much better value than any hotel. Basically you can get hotel and car rental ( free covered parking) for the price of just the room for another hotel. If you are looking to impress go to the dusit next door. But you basically have all the restaurants and bars of the dusit for a hundred bucks less. Again rooms are dated but clean rooms. Went with infinity tower and full ocean view, buddy got the corner suite and that was more impressive. The view from our room was incredible. It’s so hot here you’ll want to got out early to the sights and spend the day in the room (hence the value of a good view) and head out in the afternoon. Remember I said the hotel is dated but the view fantastic. The beautiful reef is below and the infinity pool view is spectacular. I wouldn’t bother with hotels past the dusit as it’s a long hot walk to get to the restaurants. As for hotel restaurant and bars it’s really lacking but the mall is next door and an awesome breaky joint step from the hotel. The staff are super nice and they are very responsive to emails. Really appreciated the 5 gallon hot/cold water coolers in each room. Great value.will return.

10/10

Exceptional

18 Jun 2026

Rikka

Hardworking staff. Excellent customer service. Beautiful infinity pool

Friends

2/10

Poor

17 Jun 2026

Nathalie

The staff was very pleasant to deal with but unfortunately the property was not like the pictures on line. We had to change our room as soon as we arrived as the electrical sockets were not working. The bathroom faucets were rusted and in poor condition. The AC in the lobby was not working for several days and the restaurant food was not edible. The building is in need of a serious maintenance as the balconies are falling appart and there are leaks near the elevators. The bottom of the pool needs to be repainted. Very disappointing.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Angela

My room is always the best - plenty of space, clean, well stocked with coffee & such, and a beautiful view.

Self

10/10

Exceptional

19 May 2026

Haruki

One small issue I noticed was with the body wash in the bathroom. It seemed to be almost empty, and it took quite a few pumps before anything came out. I was able to use the soap instead, so it wasn’t a big problem, but I was wondering if the bottles are usually refilled between guests. Other than that, the beach access from the hotel and the oceanfront view were absolutely amazing.

Self

8/10

Excellent

17 May 2026

Jennifer

Clean rooms. Has water dispenser hot and cold, fridge, shared microwave, etc. Beautiful infinity pool by the restaurant. Good food.

Self

10/10

Exceptional

13 May 2026

yuko

スタッフがすごく親切。　立地最高。　インフィニティプールもナイス👍

Self

8/10

Excellent

04 May 2026

Nichole

It is an older property, and it shows. But it was a decent price and centrally located. The beds were ok, the bathroom was good. The cafe in the lobby seemed to never be open. The restaurant downstairs was open but i didnt eat there. The bar seemed nice but was empty. The pool is really nice. The garage elevator is far from the lobby and is kind of creepy. The TV doesnt have many channels. The hallway from that elevator to the pool area smells like a liter box. Lastly, they should really add lights to the area going to the beach like other resorts have. It felt unsafe.

10/10

Exceptional

03 May 2026

Tanveer

It was perfect

6/10

Pleasant

21 Apr 2026

Gary

The staff was wonderful. Very professional, very friendly and always helpful.

The property itself was disappointing. The hotel is listed as a four star, nothing that I saw warranted such a rating. How much of that had to do with the recent typhoon gives me pause in judging too harshly.

The hotel was clean and provided a comfortable place to stay for a couple of days.

Self

6/10

Pleasant

20 Apr 2026

Loretta

There was a typhoon when my son checked in. Staff did not provide extra towels knowing the rooms would be wet due to heavy right across from heavy rain and wind. I don’t. Hotel staff is dis not call the room to check if they needed water or any amenities. No announcements when checking in about the tropical storm

Family

8/10

Excellent

06 Apr 2026

Cheng Cheng

Good

8/10

Excellent

03 Apr 2026

Gal

yes

Self

10/10

Exceptional

31 Mar 2026

denise

Loved the property

Partner

10/10

Exceptional

22 Mar 2026

Kwangyeol

Good price with a location but poor of facilities.

8/10

Excellent

20 Mar 2026

Ayumi

The view from the room was beautiful and far exceeded my expectations. The pool was also amazing and very enjoyable.

Unfortunately, the in-room water dispenser did not provide hot water due to a technical issue—it was very slow and never got hot. However, when I requested a kettle, the housekeeper brought one immediately, which I really appreciated.

I did feel somewhat uncomfortable due to noise inside the building at night. Additionally, I found it difficult to use the staircases leading down to the beach, and I wish access to the beach were easier.

But overall, it was very nice and I had a great time.

Self

6/10

Pleasant

28 Feb 2026

ELIZABETH

Fine hotel

8/10

Excellent

16 Feb 2026

Ivan Limsingian

Staff was very accommodating. They are trying their best with what resources they’re given. I wish ownership will put more resources to improve an aging structure. The room was very clean and comfortable.

8/10

Excellent

14 Feb 2026

DONG HWAN

yes

Self

8/10

Excellent

12 Feb 2026

Mark

Great location for beach, shopping and eating out

Leisure Family

8/10

Excellent

06 Feb 2026

Se Young

The room was a bit old but the outside ocean view was excellent.

Self

10/10

Exceptional

29 Jan 2026

Angela

Check in was seamless with superb customer service! So grateful!

Business Self

10/10

Exceptional

26 Jan 2026

Francisco

nice room and service and room clerk are more friendly

Friends_and_family Friends

2/10

Poor

14 Jan 2026

Gumin

Poor service, poor facilities

Friends_and_family Family

6/10

Pleasant

13 Jan 2026

Toyohiko

設備と清掃状況は概ね問題なく良好。
問題点は次のとおり。
・デスクライトが点灯しない（交換実施）
・室内金庫の番号が設定し難く、番号忘れによるロック解除不可（すぐ対応実施）
・室内清掃されない日がある、また清掃時間が夕刻（不在時間の日中にすべき）
・室内照明が暗めで本を読めない（明るくできると良い）

Leisure Family

4/10

Poor

13 Jan 2026

Tymira

The towels had stains on them so did the bed sheets

Partner

2/10

Poor

10 Jan 2026

Michele

We were disappointed at the musty smell of the hallway when we first exited the elevator on the 4th floor. Unfortunately our room smelled the same, and it looked like the room had not been cleaned nor renovated. Water bubbles in the bathroom paint, warped bathroom door, non-functional safe, 2 inch gap between floor and hallway door. We requested another room, but were told they were full due to the holiday. We accepted the room and repairs were made to the door and the safe. After New Years Day, we found a huge roach in our bathroom. Luckily the hotel now had an available room. We realized how bad our initial room was when we entered our new room. Hallway smelled clean, room did, too. Freshly painted bathroom, functional safe, space under the bed was clean. If you choose to stay at this hotel, insist on an upper level, renovated floor.

Leisure Family

10/10

Exceptional

05 Jan 2026

Wally

We love Guam Reef Hotel ❤️

Friends_and_family Family

2/10

Poor

03 Jan 2026

YASUNORI

12/26から12/29の3泊4日宿泊しました。素晴らしいホテルなのに残念です。ハウスキーパーが来ず、電話で依頼しても来ず。直接フロントに足を運び長蛇の苦情の列であり、ハウスキーピングの依頼をしても来なかった。20時頃、我々が部屋で夕食中、やっと来て作業始めるが、夕食後のテーブル周りを依頼すると、舌打ちで明らかに不平不満の態度をとったので、口頭で注意せざる得なかった。日本だけで無く世界中で、良好な人材確保の難しい問題は理解できますが、グアムでの素晴らしい1日の後に、毎日ホテルに帰るのが部屋が汚いままと思うと憂鬱でした。ハウスキーパー以外は高評価なのに残念です。

Friends_and_family Family

8/10

Excellent

26 Dec 2025

Jacob

Clean rooms, nice view just was starting to show its age.

Business

10/10

Exceptional

18 Dec 2025

Lourdes

From the reception, food & beverage, housekeeping, and management, they were attentive, welcoming, helpful, accommodating, and joyful & pleasant! We look forward to returning for many more years. The rooms and the oceanfront views were spectacular, impressive, and impeccable! viewsand

Leisure Partner

10/10

Exceptional

16 Dec 2025

Angela

Clean room, great friendly & helpful staff, the ocean view from balcony is beautiful, & I had my favorite breakfast-Arrozcaldo.

Business Self

10/10

Exceptional

16 Dec 2025

Angela

Liked: covered parking, loved the upgraded room choice, staff are very courteous, helpful, warm, & friendly. Also liked Bon Voyage Shop & the Cafe.

Business Self

10/10

Exceptional

15 Dec 2025

Vladimir

Everything was fine !

Leisure Family

10/10

Exceptional

15 Dec 2025

Jungju

좋았습니다

Business

4/10

Poor

14 Dec 2025

Yayun

Probably the worst hotel I ever stayed at. Nice location - easy access to beach and restaurants. However, the hotel is very dated. The rooms looked like motel rooms from 90’s. Very damp. The AC unit in our room drips waters on the floor all the time. Would not recommend.

Leisure Partner

2/10

Poor

06 Dec 2025

Damon

The room wasn’t ready until 9 pm, and I had to check out at 5:30 am; so I paid $155 for 8.5 hours — effectively $450/night. Epic fail.

Business

6/10

Pleasant

30 Nov 2025

Julie

The room that I stayed in could use an upgrade. The shower curtain had stains or mold on it. The flooring was starting to come apart (near the sliding door). The bed was old.
For what I paid per night, I expected better.

Leisure Self

8/10

Excellent

23 Nov 2025

Hannah

The room was clean, the bath was big enough, and I got to be alone, and the view was excellent! Thank you so much!

Business_and_leisure Self

2/10

Poor

21 Nov 2025

Juyoung

Bed hotel in my life

Partner

8/10

Excellent

17 Nov 2025

VLADIMIR

Situated right on the beach, this hotel is obviously on the older side, but still offers great value for money. Its outdoor pool actually looks and feels very new and fresh, and the sunset view is second to none. Great shopping and dining areas are well within walking distance.

Leisure Self

8/10

Excellent

12 Oct 2025

KYOUNGCHUL

Good & convenient for all things

Friends_and_family Family

4/10

Poor

08 Oct 2025

BRIAN

Tried this place out for one night since location is on the water but wary since reviews were mixed. Place is old with moldy smell. room AC did not work and tech shows up and tells me I am wrong, the AC is woking fine when clearly it is not. furniture in room is old from the 70s or 80s tiny TV. Water dispenser but no way to boil water for coffee or tea. Building is need of exterior power wash, painting and interior refurbish.
I would not stay again

8/10

Excellent

03 Oct 2025

Angela

Clean room, most staff were great & friendly.
One front desk staff was unfriendly & unhelpful.

10/10

Exceptional

02 Oct 2025

Jonathan

Great hotel with great value. Property could use some “freshening up”, but other than that great. Let me check in at 6 AM also for an extra $75.

Leisure Self

10/10

Exceptional

10 Sep 2025

Tracie

The pool and views were beautiful. It was nice that the beach access and pool were open til 10 pm.

Business_and_leisure Self

4/10

Poor

03 Sep 2025

Cherlyn

I have stayed in many hotels around the world. I’m gonna

Friends_and_family Family

4/10

Poor

31 Aug 2025

Haley

They gave me a room where they knew the key didn't work, I hadvto go all the way back to the desk. The ceiling was also leaking everywhere in the lobby

10/10

Exceptional

24 Aug 2025

Naveed

Nice stuff good location rooms are good

Business Self

2/10

Poor

19 Aug 2025

Lishelle

The shower was not sealed on the edges and leaked into the whole bathroom almost flooding. Shower drain was so dirty that it did not drain properly. WiFi speed was terrible. Rooms were dirty as were the hallways. Took forever to check in.

Self

10/10

Exceptional

08 Aug 2025

Wally

Always good 👍

Friends_and_family Family

8/10

Excellent

05 Aug 2025

Yuki

good

Good.
But shawer water pressure
is so bad and need time to wash bady.

Partner

6/10

Pleasant

04 Aug 2025

Jason

Is pretty old

Business_and_leisure Self

10/10

Exceptional

30 Jul 2025

Verified traveler

Very excellent! I will stay again. Thanks.

Partner

10/10

Exceptional

29 Jul 2025

YONG SEOK

I booked it on short notice, but it was a great trip. Everything was perfect.

Friends_and_family Family

8/10

Excellent

27 Jul 2025

Angelica

9 days stay

This is an older hotel which was built back in the early 70’s but it just needs touch ups here and there. Staff was great and helpful throughout our stay. We even extended another 9 more days under the military rate directly with the hotel. View was amazing and the fact that I can go onto the balcony and sit on the patio furniture was completely worth it. We did not like the beds at all. Very uncomfortable and pillows are very worn down.

Partner

8/10

Excellent

16 Jul 2025

Verified traveler

Stayed in room 1414

Room ac did not get cold. Called maintenance but didnt fix the issue. Room 1414

Friends_and_family Family

6/10

Pleasant

12 Jul 2025

Hilary

Hotel clean and good value. quiet and clean. disappointed of few food options such as buffet

Leisure Family

10/10

Exceptional

08 Jul 2025

Verified traveler

Affordable and great location

Stayed here during a port visit in Guam. Wonderful location. Pool overlooking the beach below. Good location on the high street and walkable to ABC stores, restaurants, and other spots of interest. Room was quiet and comfortable with a great view. The outside of the hotel looks a bit rough (storm damage), but the inside was impressive.

Business Self

8/10

Excellent

01 Jul 2025

Verified traveler

Excellent pool, but

It's so hard to open that there's a separate \"video on how to open the balcony of the Leaf Hotel.\" I asked the front for help regarding it, but it didn't come even if it took 20 minutes.
Found crumbs of cookies left by someone under the shelf, macadamia.
The swimming pool and location are excellent

Friends_and_family Family

8/10

Excellent

30 Jun 2025

Pietro

N\A

Leisure Partner

8/10

Excellent

29 Jun 2025

MASAYUKI

Faulty equipment

I booked 3 rooms, but in one the toilet didn't flush properly, in another the sink was so weak it was unusable, and the last room had such poor drainage that the bathroom was backing up.

Friends_and_family Family

10/10

Exceptional

27 Jun 2025

Emily Dale Guerrero

Needs complete renovation. Everything is old. TV is tiny. Service is outstanding, friendly and professional staff. Pool is beautiful, rooms are to be desired.

2/10

Poor

22 Jun 2025

Michael

No Restaurant, no bar, but clearly stated on Expedia, but you can buy a pack of noodles and put some hot water on them in your room - old rooms, small bathroom, and the Air Conditioning is useless.... balconies not cleaned, if you go outside, you need to wash your feet before getting in bed. you pay for breakfast in advance, they then give you coupons to go to a local cafe, like a welfare case, as you cant even use them on the normal menu.

Business_and_leisure Partner

6/10

Pleasant

18 Jun 2025

Maricris

Hotel is really accessible with lots of shops and restaurants around the area. The beach view is really awesome. Overall it is dated. You can always see the cleaning staff hard at work. Floors and surroundings are clean. The hotel needs renovations though. The room cleaning service staff do not replenish toiletries. Bed is springy and pillows need to be fluffed. Other than some details, you get what you pay for.

Friends_and_family Family

2/10

Poor

09 Jun 2025

JIN YOUNG

3박 했는데 청소를 한번도 제대로 하지 않았음 손님 있을때 와서 타월이나 쓰레기통갈아줄까 묻고 갈아주는 게 다였음 처음엔 청소시간에 객실에 있어서 였겠지 했는데 아니었음 손님이 객실에 없을땐 청소를 안 하고 들어오지도 않음 슬리퍼가 없는 호텔 처음이었고 테이블이 없는 객실도 처음이었음 첫날 항의를 했어야 했다고 후회 중임 이런 호텔은 망해야 힌ㅁ

Friends_and_family Family

6/10

Pleasant

29 May 2025

William

Pros:
Cheap
Friendly Staff
Good Location
Pool/view is amazing

Cons:
Rooms smell heavily of mildew
Hotel in is generally not in great condition
They charged me for a plastic utensil set. Never had this done at a hotel before.

Business_and_leisure Friends

10/10

Exceptional

12 May 2025

James

all the staff were helpful and professional, thanks

10/10

Exceptional

05 May 2025

michelle

Quiet place

Leisure Family

8/10

Excellent

01 May 2025

KIYOE

毎年この時期に利用させて頂いてます。
街が少し寂しい感じはありますが、日頃の疲れをグアムは癒してくれます。
リーフは古いですが、1番アクセス良く気に入ってます。
ビーチタワーに泊まって5泊しましたがベランダに椅子が無い為、ダイソーで椅子を買い持参してます。
ベランダで何時間もゆっくりできます。

Partner

4/10

Poor

28 Apr 2025

michael

This property is old and needs a major renovation to stay competitive.

Leisure Self

8/10

Excellent

23 Apr 2025

Lizabeth Ann

The staff was friendly and helpful.

6/10

Pleasant

22 Apr 2025

Leslie

The property is dated.

2/10

Poor

18 Apr 2025

Zachary

AC, and WiFi in the rooms are horrible. the rooms only get cool after sundown and cool is a bit of a stretch. betting is super uncomfortab pillows were flat and useless.

10/10

Exceptional

18 Apr 2025

CHIEKO

泊まって良かった

ビーチタワーのオーシャンビューツインに泊まりました。古いけどそれが逆に雰囲気が良く、部屋から見えるビーチも最高でした。夜のインフィニティプール、ランドリー使い放題、ウォーターサーバーがとても良かったです。スタッフの人も日本語も理解してくれてとても優しかったです。
良いホテルでした。

Friends_and_family Family

6/10

Pleasant

15 Apr 2025

MaryAnn

There was some staff questionable, but other staff made up for it,.

Leisure Family

10/10

Exceptional

31 Mar 2025

Curtis

Great views

Business_and_leisure Self

10/10

Exceptional

23 Mar 2025

Lourdes

The entire staff was pleasant, informative, helpful, and accommodating. Looking forward to future visits with Guam Reef.

Business_and_leisure Family

10/10

Exceptional

14 Mar 2025

Scott

The hotel is a bit dated, but the rooms are comfortable and the pool and beach are amazing.

Leisure Self

10/10

Exceptional

12 Mar 2025

Scott

The hotel is a bit dated, but the rooms are comfortable.

Leisure Self

10/10

Exceptional

06 Feb 2025

Zachary

Guam reefiew!

Stayed at the Reef for 3 months! No complaints, has a super friendly staff, and the location is perfect for beach access and right in the middle of all the street front shopping. Best bang for your buck you can find.

Business

10/10

Exceptional

02 Feb 2025

Antwan

The service and hospitality of the people. I would recommend others to stay if they visiting

Business Self

4/10

Poor

01 Feb 2025

Annette

I like the 5 gallon water dispenser in the room. However, the windows in all areas of the building was so dirty and sad that we couldn't take pictures through the windows. There was no wash cloth available, only hand and bath towels. We stayed in a room for handicap, however, the set up was very inconvenient such as the sink to wash hands was outside of the actual bathroom and it was near a bed. There was no iron or hairdryer readily availble in the room so we had to call for it. We also had to get toilet paper from a supply table located in the hallway because no extras were provided in the room. There was not enough lighting near the sink. An outlet or charging station near the beds would have been nice. I had to unplug a lamp to use an outlet. No parking tickets were given to identify guest vehicles using the property parking stalls so basically anyone could park there. The front desk staff were the only ones who were super friendly.

8/10

Excellent

26 Jan 2025

Elizabeth

a little dampish smelling but ok for overnight

Business_and_leisure

10/10

Exceptional

24 Jan 2025

Eiko

3世代旅行

バルコニーの窓の開閉にコツと力が必要だったが、素晴らしいロケーションと部屋でした。

Friends_and_family Family

10/10

Exceptional

21 Jan 2025

jarmo

..Nice, clean and good location..Highly recommend..!

Leisure Partner

4/10

Poor

18 Jan 2025

Yuncheng

😞

6/10

Pleasant

07 Jan 2025

michael

ご参考までに

こちらのホテルに初めて３泊しました。
立地は中心部で大変便利
ベランダからの景色も最高でした。
トイレはウッシュレットです。

★掃除について
清掃カードを掛けていたにも関わらす、清掃がされませんでした。

フロントに伝えて、急遽掃除をしてもらいました。
驚いたのが、翌日です。
夜にホテルに戻りましたが
同じように清掃がされていませんでした。

フロントに確認したところ
清掃員が見逃したらしく？ソーリーの一点張り
ホテルで2日も見逃すことがあるのかと疑問でした。

結局タオルだけ交換してもらいました。

それ以前に、床はホコリだらけでしっかりと掃除がされてないことが分かります。

★バスルームに極小の虫が多くいます。
南国ですのであるあるかと思いましたが、
虫嫌いな方は無理かもしれません。

★夜は謎のフラッシュ現象がおこります。
その度に起こされます。
他の部屋の方に聞いたところ、同じように起こるそうです。。。

Friends_and_family Family

8/10

Excellent

04 Jan 2025

Daisuke

view and location was good but facility is old and not renovated.

Friends_and_family Family