Tumon Bay Capital Hotel

6/10

Pleasant

27 Jun 2026

jessell

It's affordable but didn't mentioned no water in the pool.

Family_with_children

8/10

Excellent

12 May 2026

Thomas

Had a taxi.

Partner

6/10

Pleasant

13 Nov 2025

Elaine QUITUGUA

The room failed to provide a comfortable stay. The room was outdated and did not offer the necessary comfort for a restful visit.

The A/C turns off when you leave the room, unable to maintain a consistent temperature.

The bathtub consistently clogged during showers. This made the shower experience unpleasant and unhygienic.

While the room itself may have been clean, unsuitable for a paying guest.

Business_and_leisure Family

2/10

Poor

21 Oct 2025

Ka Chun

I was unable to go to Guam due to visa issue. I emailed the hotel and cancel my trip. I didn't get any reply and no refund at all.

Self

6/10

Pleasant

20 Sep 2025

christopher

location is in the heart of tumon. the view of tumon bay's major hotels on coast beautiful at night...friends who live in guam tokd me do not use tap water unless you know it's filtered except for showering or brishing teeth. room didn't have drinking water so we had to purchase bottled water for drinking. seems 2 elevators were constantly under repair because they alternated using 1 or the other while other was marked inoperable. parking easy on property but it didn't seem like there were many guests staying there. my wife and i walked to immediate area below property but street lighting non-existent until we were in main street below. too many unlit areas where criminal element could lay in wait targeting unsuspecting tourists or visitors transiting by foot...lobby area very dark but front desk always has a rep

Business_and_leisure

10/10

Exceptional

26 Aug 2025

James

This is a great place with great staff and service.

2/10

Poor

05 Aug 2025

mr joseph

The reason I will never ever ever goto this hotel ever again is all I asked for was a parsel refund for the last 2 days my frend was not had i known this i would have never booked it and i will tell all my fellow airline buds never to stay there as thay are not gest frendlythere and thay would not helpi

4/10

Poor

20 Jul 2025

Marisha

As soon as I walked into the room, the floor by bathroom was wet. Sinks in bathroom look like they could use fixing. There was dust from termites under the bed.

Leisure Partner

2/10

Poor

19 Jul 2025

Carlos

Did not made my flight to Guam, so could not stay at the hotel.
I requested to cancel my reservation on July 15, 2025 and
expedia did not respond to my request. Made serveral
attempt to expedia but no answer. So went will I get my money back.

Business_and_leisure Family

4/10

Poor

10 Jul 2025

Michael

Tumon Bay Capital - My Opinion!

Staff was helpful and friendly however facility is old, dirty and in tough shape. Ocean view in each room with a small balcony. Bathroom is scary. Indoor parking was a plus but elevators are hit and miss. Location is great for walk for dining and site seeing. No micro in room that would have been a plus. Frig was old and the freezer section had no door on it so trying to freeze anything was a waste of time. No kitchen, no room service so eating out was mandatory and the area is overwhelmed with good restaurants' choices but expensive. Many Japanese vacationers so that is why the prices are high in my opinion...food is great but so expensive - be prepared for that. The facility has a nice looking bar/restaurant but has been closed for years...the staff told me that it is only used when Korean students are there and they do their own cooking. Looks like they are staying open hoping for a good buyer who will rehab the whole hotel because of the competition in the area...the location is special. Overall we were able to work around the defects but the was a one in done for us despite the lower price. Our stay was 1 week.

Partner

4/10

Poor

07 Jul 2025

Kellie

Has potential!

The island flair was great at check in- the rooms are outdated and doors are breaking.
Stay away from the pool!
Staff is great- property has high potential. The balcony was a highlight.

Friends_and_family Family

4/10

Poor

27 Jun 2025

Jonny

Ok

10/10

Exceptional

02 Jun 2025

Richard

Has such an amazing aura to the property. Although its glory days have passed, it remains to stand the test of time. I remember this hotel when I used to come home from the mainland throughout my teenage years. Maybe that’s why I love the property so much. Although it doesn’t have the huge corporate financial backing as its competitors, it’s still manages to keep its charm. Norwin was our agent who checked us in and he was AWESOME! Super friendly, accommodating and helpful, a true asset to the company. The location of the hotel was a HUGE plus for us as well! Right next to the malls and dining! We barely had to use our car rental. I definitely plan on coming back!

Friends_and_family Family

6/10

Pleasant

30 Mar 2025

Yubert

Strongly recommend that property management do a minor interior renovation to the rooms. Staff accommodation was great!

Leisure Family

10/10

Exceptional

25 Mar 2025

Chamar

It was in a nice area.

Friends

10/10

Exceptional

05 Mar 2025

Remedios

The quietness . Most especially the satff who provided excellent service. They really took good care of their guest.

8/10

Excellent

14 Feb 2025

Kimberly

The first room I had the shower was broken so went down to change rooms and second was much better but property is pretty old & the ac takes forever to get cold. Good if you’re on a budget.

Business_and_leisure Self

6/10

Pleasant

07 Feb 2025

Casper

Was great for my stay. Would rate higher but the truth is that it is just wear and tear from the years of economic challenges and competition in the area.
Great location, great staff, great parking, walkable to shops, next to water park.

Business_and_leisure Self

2/10

Poor

04 Feb 2025

Joseph

Worst hotel ha e ever stayed in. Will never go back. Bugs, no internet, no TV, bed springs poking through mattress, etc. Do not waste your time or money staying here.

Business Family

2/10

Poor

02 Jan 2025

Efren

Hotel should be closed. It should be condemed

6/10

Pleasant

06 Dec 2024

Manuel

Older building

6/10

Pleasant

10 Jul 2024

RUBY

Need to renovate the place. Kind a hard to find the location best if they put the signage on the entrance corner for easy access. The place is all the way in so hard to find. The staff are very accommodating. Basically I like the place is just that need to upgrade the facility. Thank you and we enjoy our stay in Guam.

Leisure Family

8/10

Excellent

09 Jul 2024

Frank

My biggest issue was the shower. Turn it on and in 10-15 seconds the water would be about my ankle deep. It took almost the same amount of time in minutes to drain and liquid soap in dispenser.

Business_and_leisure Self

4/10

Poor

29 Jun 2024

Felix

This hotel needs to be updated and renovated.

Business_and_leisure Family

2/10

Poor

21 Jun 2024

Loida

No TV - no drinking water- no ice. Worst place

Business Self

2/10

Poor

20 Jun 2024

sonagnon

Worst place ever to stay . The room is dirty with the wall peeled of paint. The bathroom is dirty and stinky.all the wall are covered with spider nets . The wifi was terrible . They have to move me from 802 to 604 the same day. Very very dirty place . No water served every morning like others hotels .dont ever go there . It’s waisted of money and time .

Self

6/10

Pleasant

29 Apr 2024

Dale

Property is run down, staff are dour. Lighting is dark. Rooms were nice.

6/10

Pleasant

24 Mar 2024

Ruth

It's got a good location, a walking distance to the beach and major shopping centers in a tourist area. It as a nice view of the ocean. The hotel is outdated and maybe some damage from the last storm probably still being worked on.

Leisure Self

4/10

Poor

14 Jan 2024

alice

Front desk \"Lulu\" is very nice and helpful.

2/10

Poor

31 Dec 2023

Shane

Horrible property, but if there was anything good was the front desk lady! She was excellent.

Leisure Self

8/10

Excellent

02 Nov 2023

Michael

It was on a hill overlooking tumon bay ,, nice view

Leisure Self

8/10

Excellent

29 Sep 2023

Amy

Its a good place to go if you're just there for a short time layover . I would recommend

Business_and_leisure Partner

8/10

Excellent

08 Sep 2023

Verified traveler

The staff was amazing.

Friends_and_family Family

10/10

Exceptional

26 Aug 2023

Dena

Hotel is quiet, clean and friendly staff. The beds are firm, no restaurant, free parking, and walking distance to shops and beach. The hotel room occurred damage from most recent typhoon, but overall decent. My favorite part is sitting on the balcony to watch the sunrise or sunset or take in the view of Tumon Bay.

Friends_and_family Family

10/10

Exceptional

24 Aug 2023

Verified traveler

Amazing front desk & housekeeping staff. Typhoon destroyed

2/10

Poor

01 Aug 2023

Bryce

Need renovation,get red stains out of sheets, better mattresses, amenities in room, mold in the fountain area, broken toliets, shower doesnt get warm, balcony door broken etc

Leisure

2/10

Poor

04 May 2023

Triple Js

Filthy I would never waste money booking here. I paid this month for nothing leaving this dumb after 30mins coz my family would get sick spending the night here

Leisure Family_with_children

4/10

Poor

03 May 2023

Edgardo

Shower is weak.

Leisure Self

10/10

Exceptional

12 Apr 2023

Cheng

Cheap and quiet.

2/10

Poor

22 Mar 2023

James

We checked in but when we saw the condition of the room, we checked out. The front desk and housekeeping staff were however very cordial and accommodating

Leisure Family

8/10

Excellent

22 Jan 2023

William

The cable is not working for the television. Staff claimed the tv is smart, no it is not smart. They need to inspect the room, I told the staff I found a large knife handle broken off inside a shelf.
The sink did not drain well.
Positive side;
Bed is comfortable, decent internet, air con works, quiet, hot water

Business Self

6/10

Pleasant

04 Dec 2022

German

It was a nice staying, quiet, just an outdated building

Leisure Partner

10/10

Exceptional

15 Oct 2021

James

The location was really good,close to many restaurants and shops and malls.

Leisure

2/10

Poor

27 Aug 2020

DennisHarper

Guam Gov would not allow me to stay there, due to change in Covid 19 quarantine restrictions. Hotel called me a \"no show\" and kept my money, I had to pay for accommodations at a Gov approved facility..
I'm not happy, nor would anyone be.

Business Self

4/10

Poor

12 Feb 2020

Ken

Property is in need of updating and some heavy maintenance the staff are nice enough, but do not seem to care about the state of the hotel. They are need to invest in their book keeping. I checked out less then a week ago and they are unable to provide me with a receipt or invoice for my stay.

Business Self

4/10

Poor

01 Feb 2020

Verified traveler

The general location, which is fairly close to the center of town if you don’t mind the steep climb, is what this hotel has going for it. Everything else is old and stuck in the 70’s or early 80’s when it was likely built. It looks like the owners have put extremely little or no money into the property since it was built. I would try to say something else nice, but the front desk and the rest of the staff lacks any kind of friendliness. Come on, this is a resort area! Lighten up! The cockroach in my room was the kicker.

Leisure Self

4/10

Poor

28 Jan 2020

jeewon

The location is okay but the hotel needs serious upgrade. I did not want to lay on the bed sheets and the mattress was horrible. Was not worth the money I spent.

Friends_and_family Family

6/10

Pleasant

24 Jan 2020

Steve

It is all about expectations. I got this place for significantly less than surrounding hotels. Most of the others are big, full-service, modern resorts, and this is a simple older hotel which is what I was looking for.
Biggest things for me are clean and comfortable bed. There were minor signs of mold in the shower (nothing serious) but otherwise was clean. Was a comfortable bed (most hotels have hard beds which I do not like).
It is a bit older, and maintenance could be better. I made two minor maintenance adjustments in my first hour there. 1) flush level nut had fallen off in the toilet tank and 2) one of the front feet on the fridge was 1/2\" short, making it rock every time I opened the door. These were simple fixes I did not mind making, but indicate a lack of facility maintenance.
Overall, I would stay here again because of the location and cheap price!

Leisure Self

6/10

Pleasant

27 Dec 2019

Nate

I didn't like that the bathroom tub was repainted, shower head broken, bed springs worn out, seal on the mini refrigerator was tearing off, and the coffee table had different stains. Also the wifi didn't work. I did like the quick check in, the pool,, free parking, and the pool.

Leisure

6/10

Pleasant

09 Dec 2019

Verified traveler

Parking is great...staff are friendly and nice....

Leisure Family

6/10

Pleasant

17 Nov 2019

Innocente

On checking in I had to convince them that I had a reservation made online. Couln't go barefoot in the room as it had this sticky and slimy feeling under your feet. There's a pot to heat water but no coffee, sugar, and cream. Maid only picked up trash but did not clean room.

Business

8/10

Excellent

25 Sep 2019

Verified traveler

This was by far the least expensive place to stay that I could find. So of course its older and not fancy. You pay more for that. The view is nice, though back from the ocean a block, but up on the hill so you have a good view of the hotels and ocean. The room has a small fridge and a blow dryer, which is nice. The Internet is fine for texting, emails, web surfing, and downloading movies , but not for calling someone on Skype or Line. A great low cost option if you are on a budget.

Leisure Self

4/10

Poor

18 Aug 2019

Verified traveler

Request for closets n sliding door to be fixed was half done. Laundry service was not available even after days of being there. 95% of the staff don’t even smile😔

Friends_and_family Family

2/10

Poor

10 Aug 2019

Verified traveler

it was filthy. Remedies were not provided. we left because of the unresolved issues. terrible service, filthy rooms, unsafe.

Leisure Family_with_children

6/10

Pleasant

23 Jul 2019

Daniel

The service was okay, it wasn’t that clean, the ac was pretty bad, and one bed was broken, and the other felt like a laying on a rock. It’s not on my list of hotels to stay at again.

Partner

8/10

Excellent

27 Jun 2019

Verified traveler

Affordable. Good view.
Close to tourist center.
Good staff.
Nice pool

Friends_and_family Family

8/10

Excellent

10 May 2019

Barns

Simplicity. Meet basic need for accommodation. Nice view.

Leisure Family

10/10

Exceptional

05 May 2019

Ty

I loved the location. It was really close to everything

Leisure Partner

2/10

Poor

24 Mar 2019

Verified traveler

The guy there was very unattendative and hes the only guy running the whole hotel..and i didnt even get my refund when i told them that i made a wrong book...i booked it on 19th and somehow it switched to 23rd..and i told them and walk up to them..call orbitz less than 1 hr before the wrong order...and they didnt refund me..

Business_and_leisure Friends

4/10

Poor

10 Mar 2019

JE

The property is aged, nothing renewed and in poor condition.

Business Self

10/10

Exceptional

07 Feb 2019

CrazyNomad

The property needs an good makeover. Idea location and walking distance.

Leisure Self

4/10

Poor

05 Feb 2019

Verified traveler

Location was great, couldn't ask for better.
Condition of building was disappointing. Cleanliness was disappointing. WiFi was really weak.

If was cheaper then probably could've overlooked building conditions.

Friends_and_family Friends

4/10

Poor

28 Jan 2019

Verified traveler

This aging hotel has outlived its usefulness. Decrepit might best describe this crumbling dinosaur.

Business_and_leisure Self

6/10

Pleasant

09 Jan 2019

3lord3

Good location but not expensive. Close to shopping mall and beach

Business Self

8/10

Excellent

05 Jan 2019

Verified traveler

Fun shopping and swimming

4/10

Poor

01 Jan 2019

Verified traveler

It was a nice quiet area, away from the busy street.
Located next to a waterpark, walking distance. The facility is really old and could use some major upgrades and maintenance. I wanted to take the stairs to our room but the staff told me to take the elevator because the stairs may be closed off. This was insane because its a fire hazard, the stairs should always be accessible in case of emergency. When I exited the elevator, there were several bags of trash that were left in the hallway, disgusting. There were also old matresses and drawers. Perhaps maintenance staff were on lunch break that they didn't dispose it. The beds seemed old and it is stiff, might as well sleep on the floor. The staff could improve in customer service as well. The hotel in general was ok, I wouldn't go back though.

Leisure Partner

4/10

Poor

07 Nov 2018

Verified traveler

The room needs to be updated. The biggest disappointing was, they don't serve breakfast in the morning. No water, tea or coffee on the hallway for the customers. You have to walk to the restaurants nearby, to get some coffee in the morning. This place it's very inconvenient first thing in the morning.
Good thing about this Hotel is near the Beach.
Most front desks staff are very nice to the customers.

6/10

Pleasant

04 Nov 2018

Ray

The one problem with the Hotel is,that there are 64 rooms or there abouts.Now as of these rooms,they have a dividing door with the room next door.We had in the next room people who talked loud all night and left their Television on just about the whole night.So the noise in our room was so loud,which left to almost no sleep.The plus side was that when i asked the Hotel staff if we could transfer to another room with no people next to us,it was not a problem for them.

6/10

Pleasant

23 Oct 2018

Verified traveler

This hotel is ok to stay at, its more like motel. You need to leave the key near the door to have power to the room. The ac took a long time to get the room cold.

6/10

Pleasant

09 Oct 2018

Verified traveler

Its affordable for Guam.
Good view from high rooms.

6/10

Pleasant

25 Sep 2018

Miguel

In dire needs of improvements. Bed comfort. Building interiors. Needs a makeover.

8/10

Excellent

23 Sep 2018

Verified traveler

Close to everywhere i want to go & convenient. For sure i will be back & choose these place again.

6/10

Pleasant

20 Sep 2018

Yuichi

old hotel

just over night. but not clean. front desk was very good job.

Family

2/10

Poor

14 Sep 2018

Verified traveler

Rather drink Leper spit

This place, was the cheapest available, so my bad. I guess you get what you pay for. Pillows were like bricks, bed was marginally better. TV channels, all bad. No restaurant, no communication, no coffee, no ice, we even had the power run out and in Guam makes for a bad nites sleep. It short I would rather drink leper spit than stay at that place ever again. I stayed 7 nites and had words from hotel staff, Credit card please.

If your looking for budget accommodation, maybe. I have since moved to another Hotel around $20.00 more per nite. SO worth it. Guam is an awesome place to visit but dodge this place. it was the worst hotel I have ever stayed in.

8/10

Excellent

06 Sep 2018

William

Good enough lodging

Adequate quarters for the better price than competitors in the area

8/10

Excellent

04 Sep 2018

Pedro

A Place on the Hill

Great place to stay for a reasonable price

Partner

4/10

Poor

19 Aug 2018

Norma

Change room twice...alarm keeps going on and off early in the morning

8/10

Excellent

21 Mar 2018

Verified traveler

Quiet hotel but close to beach and shops

Quiet hotel without the usual tourist noise but close enough to shops and beaches.
If you don't mind walking up hill but able to kick back without the congestion, this is the place.
For the price they have the basics but don't expect anything more. Friendly staff too.

2/10

Poor

07 Mar 2018

Verified traveler

Dirty hotel and room\n

The room itself was very dirty, mold in the bathroom, stained sheets, rust, etc. there was a bug in my sheets and the WiFi doesn’t work in the rooms. A friend had similar problems and found sand in the bed.

4/10

Poor

02 Jan 2018

Jooch

BIGGEST COCKROACH!! (No Joke!)

We stayed on the 7th floor, and on our first night there, we were given a warm welcome to the island by the biggest cockroach I've ever seen! It was at least 3 inches long... just chillin on the wall above the lamp stand. I called the front desk and asked them to come and kill it. The lady said she's the only person working at night, so she just offered to give me Raid (we have a toddler and a preschooler -- not a good idea to spraying Raid in a small room with them). Maintaining my composure, I asked her whether seeing a humongous roach in this hotel room was normal, to which she said ever-so-casually \"sometimes\"... which was followed by \"I'll let the manager know in the morning\". I asked to be moved to a different room, which we did... only to arrive every evening with a fear of what may lurk inside. While the island of Guam is absolutely beautiful, our stay at Tumon Bay Capital Hotel was a disaster! Period. If you don't believe me, feel free to find out yourself... at your own risk. Bon voyage!

6/10

Pleasant

25 Nov 2017

Helen

It’s located way into d jungle

No air condition in d lobby. No entrance sign. No ammenities, just a tiny toothpaste and toothbrush beside towel and a very small soap and tissue. No coffee maker, only fridge

6/10

Pleasant

24 Sep 2017

Michael

Location, location, location!

Location is the best thing about this hotel. If you’re looking for a practical place to sleep at night, then this is the place for you! It’s located just up the hill on the main strip in Tumon. Good ocean views if you’re on the upper floors. It’s not the cheapest, it’s not the nicest, but it is the cheapest for its location and serves its purpose. The staff is very friendly and always helpful.

2/10

Poor

23 Sep 2017

Henry

Moldy experience

Find another place to stay! Unless you want to get a mold infection.

8/10

Excellent

02 Jul 2017

Michael

Affordable

Affordable hotel near the hot spots. Fine hotel for basic accommodation. Nice view of the ocean.

8/10

Excellent

20 Apr 2017

Verified traveler

Very afordable it should have more promo prices an

Travel and hotel was great jad a good experience
Hotel is great, very clean and nice, atmosphere is great

6/10

Pleasant

15 Mar 2017

Liz

Our stay at the hotel was good, I have no problem

My experience was to suggest if drinking water is provided in the rooms for the guest of the hotel. Other than that the rooms is good

6/10

Pleasant

10 Mar 2017

St. Jo

Convenient to th everything

Nice location but the room requires an upgrade. A lot of broken equipments and fixtures

6/10

Pleasant

08 Mar 2017

Spencer

Older building, decor, yet still pleasant

I have stayed here before, so I knew what to expect. The building, decor, could use an update, yet it was still simple, clean, and pleasant to stay in. Close to the beach and shopping. I would stay again.

4/10

Poor

13 Feb 2017

Chris

Not good

This is in a bad location. Have to climb uphill. Very old school. Only one key. Room smelled terrible, smoking and non smoking. Uncomfortable bed. Weak wifi.

6/10

Pleasant

09 Feb 2017

Mike

Good value for price.

If you just need a place to sleep and shower, then this is the place. Don't expect a luxury experience . . just set your expectations for just the basics.

4/10

Poor

30 Jan 2017

pilar

Loook good but Its Not.

Pictures was deceiving, showing 2 beds with cover and a type of building if you view from outside.Booking in a internet is a bit more expensive,to think you stayed in a dirty,smokey,old and lousy hotel. It would have been forgivable if its a little cheaper but its not, among all the hotels there this is the odest, so i hope the management shall improve cleanliness, appearance, staff courtesy and other amenities.All floors are filled of bad cigarette smoke.Its very unhealthy for the children.. Thats I see the reason why Booking.com debited our credit card so fast. A thing that I couldnt back out.and cancelled my reservations.Please be fair with your hotel paying guest... Please Clean Walls, Change old hangers, Paste worn out wall papers, fixed toilet door locks.Pull out old plastic in your beds. and buy cotton bed sheets.Tell your staff to at least greet hotel guest, good morning or good day, There are lot of adhesive tapes marks all over.Even at the front desk.I will never ever stay again in that hotel. They need not to spend big money for improvement, just a rag and a soap to clean walls., pull out broken locks.Please have chairs upholstery change on hotel room chairs, if not just cover it.I am not too clean, but just enough things for a paying hotel guests.If not of the view, and not being paid and collected, no choice at all, guest would have a choice to check out and leave and find another hotel better.than Tumon Bay Capital.Hope the hotel improve with this comment.Thanks

Family

6/10

Pleasant

12 Jan 2017

Rolando

Great place to stay and close to all malls and rest. Will stay again on my next visit.

4/10

Poor

17 Oct 2016

Harley

Location is good, but the hotel itself is old.

The past review about finding hair on the bed was correct-I found lots of hair on the bed after taking out the covers. There's a smell in the room and the air conditioner is super old, so the air coming out also smells. We asked to be moved because of that smell and the next door room is better and the front desk person was nice about that, but the water in the bath tub stays, so you have to wait a few minutes before the next person can take his/her shower. The main reason why I would still recommend is because of location. It is actually in a very central location and that is had to find. You wouldn't want to stay here long, only like a weekend.

4/10

Poor

12 Oct 2016

Verified traveler

Had to leave hotel early!

Durung our stay there was construction going on and we could not sleep. Plus this hotel does not allow visitors therefore we could not conduct business. Has to leave 2 nights earlier to move to a better hotel! Worse, soaps and shampoos were not provided! It was a terrible experience.

2/10

Poor

20 Sep 2016

Verified traveler

Very disappoointed

Bed is so old. You can feel the bed coil. Bath tub broken. Bring your own hair dryer they charge $5 rental. Room is so old needs good cleaning and renovation. They did not makeup my room. I requested for toilet tissue and i told to come down to the front desk and pick it up since there is no house keeping at night. Aircon vent missing, fridge not clean

6/10

Pleasant

11 Sep 2016

Dwight

Good

Great location, very good view, terrain is good for an exercise walk, close to nice restaurants etc. The rooms need a little better bed as they are too soft and makes it hard for the back. Also need good maintenance to make sure no leaks (our room had a leaking toilet) But staff are very good and made sure we were comfortable and enjoyed our stay.

4/10

Poor

26 Aug 2016

Spencer

This Hotel does not honor early checkout! I booked for 4 nights but had to leave immediately due to military assignment only staying 1 night and was told by the front desk employee that I had to contact Hotels.Com for my refund. I just received a email from Hitels.Com stating that I will not be getting my refund. My plans are to inform my command that this particular Hotel should be black listed!!!

6/10

Pleasant

31 Jul 2016

harry

Average hotel with good location

Good points: big rooms, great view of guam, central location close to shops, restaurants, malls and pale san vitores road which is the major commercial/tourist area in guam, wi fi connection is good, good parking area, budget friendly

Bad points: poor customer service, old hotel, uphill walk to the hotel, lobby has no aircon

6/10

Pleasant

26 May 2016

Keith

Close to everything, But less than youd expect

A short walk away from the Tumon strip. Considering its location, I expected a cleaner and updated hotel. For the price it wasnt bad but its arguably my least favorite hotel ive ever stayed in. Room was big although technically dirty. If you really dont care what your hotel looks like and youd just be using it to sleep, this place is acceptable. If youre expecting room service and down comforters, this isnt that hotel.

6/10

Pleasant

24 May 2016

Yuichi

Great value for price

Room is OK by price. Quite at room. But towel had stain. It was washed but keep using stained towel. Shower was a little low pressure. Toilet is not flush out at once.

Partner