Garden Villa Hotel

10/10

Exceptional

29 Jun 2026

jaynace

I asked for my room to be cleaned with new sheets in the morning. I came back after 5pm and nothing was done. Wifi was down

Friends

6/10

Pleasant

19 Jun 2026

Joferd

The staff are nice and friendly but the property is dirty. There’s dead worm on the pool and it was dirty. The hallways have a bird poo, dead insects, and worm.

Self

8/10

Excellent

19 May 2026

Barbara Teresa

We like the proximity of the property to the beach but the internet is terrible

Family

8/10

Excellent

31 Mar 2026

Eui Suk

good

Friends_and_family Friends

6/10

Pleasant

19 Mar 2026

Troe

Clean bedroom sheets but too strict on extra chargers if you get any stains on sheets or towels. There is a $200 dollar holding fee for room returned apon departure and room inspection before you leave. Also observed a roach crawl access the bed pillow. Floor and furniture dated. Had kitchenette refrigerator microwave hot water kettle 20 bath rooms and 4 beds. Over all ok if you need a place to sleep.

Family_with_children

10/10

Exceptional

16 Mar 2026

Barbara Teresa

Room is spacious and staff are friendly. Lots of parking space.

Family

10/10

Exceptional

07 Feb 2026

Maria

The room was clean and spotless. Convenient and close to everything. A lot parking and very quiet.

Leisure Self

6/10

Pleasant

01 Feb 2026

sarah

Yes

Partner

6/10

Pleasant

08 Jan 2026

Lee

Courteous staff, dated room and bathrooms

Friends_and_family Family

2/10

Poor

17 Dec 2025

Konstantin

This used to be a good hotel. Now it is just a workers’ dormitory. Everything in the rooms is old and heavily worn. I won’t even mention the crawling insects in the room.
Workers live in the rooms. They make a lot of noise when they return from work, and in the morning they leave early and are noisy again.
I have stayed at this hotel three times, but I will never do so again.
It does not deserve to be called a hotel or advertised as such — it is a dormitory.

Business

8/10

Excellent

22 Oct 2025

kenneth

Very clean room, close to

6/10

Pleasant

19 Oct 2025

Jannika

The staff was incredible, but the room had cockroaches and the blankets did not smell clean. It was OK for what it was which for me was just a quick layover.

Leisure Family_with_children

10/10

Exceptional

08 Oct 2025

ENFENG

Very good.nice place for long stay.

Clean,Family-friendly,shops and beach are nearby.

Partner

8/10

Excellent

15 Sep 2025

Rochelle

We enjoy getting the villa near the pool , easy access to the pool especially with kids and the store is just right there as well .

6/10

Pleasant

19 Jul 2025

Margarita

Comfortable

Business_and_leisure Self

10/10

Exceptional

06 Jun 2025

Mercedes

The hotel and the employees are excellent.

Leisure

10/10

Exceptional

14 May 2025

Mercedes

The rooms, the rate, the excellent customer service, the buildings, and the location.

Leisure

10/10

Exceptional

05 May 2025

Dora

safe&quiet

Leisure

8/10

Excellent

20 Apr 2025

Christine Keolani

Great price and space convenient for our family. Wasn't the first time we stayed there. We enjoyed our stay, need some touch up renovations. And even though tiles need to be replaced atleast clean floors would be nice! Also under beds and tables too. Some staff were nice and some moody. It's nice to have welcoming professional staffs especially when traveling away from home and with your family.

Leisure Family_with_children

6/10

Pleasant

18 Apr 2025

Joy Malsol

It’s more of what we didn’t like. Room was not what request on line during reservation it was not so clean, no conditioner room door knob was broken 😦

4/10

Poor

10 Apr 2025

Kairah

Aircon not working, there was a pair of clothing outside of my room, Room had a dirty scent. Light not working in one room, neighbors noisy.

Leisure Friends

8/10

Excellent

07 Mar 2025

Joeleen

A studio

Leisure Partner

8/10

Excellent

01 Feb 2025

Deanna

Good accommodation for large group

Business

10/10

Exceptional

07 Jan 2025

baily

Security is excellent

Leisure Family_with_children

4/10

Poor

05 Jan 2025

Chad

Pool is nice for kids, but too many noisey people and smell of weed.

Business_and_leisure Family_with_children

8/10

Excellent

08 Dec 2024

Hester

Pool

2/10

Poor

05 Nov 2024

James

Staffs are not friendly and their deposit for each room is ridiculously overwhelming at $300 each room. That’s too much ! I will never go back .

Business_and_leisure Family

2/10

Poor

09 Oct 2024

Thomas

Baby Cockroaches Rule the Room

Baby cockroaches all over the floor when the lights go out at night. Nobaccessible plugs where the table is, but you don’t dare move the table as the legs are barely on. Floor is bleached before arrival, but that has faded parts of the floor. The place is adequate for bare minimum survival if you don’t mind hundreds of baby cockroaches. Looks like a gulag type prison room, but with a fridge 👍

Business

6/10

Pleasant

07 Sep 2024

Verified traveler

Antiquated

10/10

Exceptional

24 Aug 2024

Corazon

We enjoyed our stay and the front desk are very approachable and helpful. We recommend to anyone looking for a place this is very good.

Friends_and_family Family

10/10

Exceptional

19 Aug 2024

Irene

It was spacious and having a kitchen with utensils/appliances is a big plus! I will stay there again.

Business_and_leisure Friends

8/10

Excellent

30 Jul 2024

Verified traveler

Good stay

4泊の滞在中、2回洗濯したかったが、1回目はフロントで5ドルを25セントに両替してくれたが、2回目は断られた。プールの水があまりきれいではない。お部屋は広くてバストイレは2つあるので、便利で良かった。掃除は2日に1回と事前にお知らせがあった方がいいと思う。シャワーの水圧や排水は良かった。自炊できるのでまた再訪したい。

Friends_and_family Family

10/10

Exceptional

30 Jun 2024

Engracia Sophia

..

10/10

Exceptional

21 Jun 2024

Verified traveler

One night in guam

It was an only one night stay.
But I enjoyed it very much.
Good weather, good food!

Friends_and_family Friends

10/10

Exceptional

19 Jun 2024

Kim

The staff was very helpful accommodating our needs especially the front office. We extended our stay and there were no issues.

Leisure

10/10

Exceptional

13 Jun 2024

Francisco

It was great being right in the middle of everything! Restaurants,shopping and the beach.

Business_and_leisure Family

10/10

Exceptional

05 Jun 2024

Mercedes

I like the space and set up in the unit, or room.

Leisure Family

8/10

Excellent

23 May 2024

Mike

Good place. A bit dated but clean.

Business

10/10

Exceptional

21 May 2024

Kim

Pet friendly.

Leisure Pet

8/10

Excellent

15 May 2024

Kim

Pet friendly

10/10

Exceptional

14 Apr 2024

Johanna

comfortable living areas, friendly staff.

Leisure Family_with_children

6/10

Pleasant

25 Mar 2024

Verified traveler

Outdated facilities or fixtures

Friends_and_family Family

6/10

Pleasant

06 Mar 2024

Naomi

Pleasant stay overall! The place is a bit tired and outdated but it’s really not too bad. Front desk and housekeeping staff members are great! I had an issue with my room location and Ms. Deandra Flores truly went above and beyond to accommodate me and ensure my stay was as comfortable as possible. Ms. Tracey also helped provide timely and professional customer service regarding a separate issue that occurred during the visit. The hotel is in a prime location, as it’s close proximity of a local gym, stores, restaurants, and multiple shopping stores (K-Mart is right up the hill). I would come back!

Business Self

8/10

Excellent

01 Mar 2024

Verified traveler

굳굳

외관은 생각했던것보가 훌륭하고 새벽체크인이었는데 직원이 친절함
시설은 노후하긴 했지만 깨끗하고
방도 넓어서 친구 여럿이서 같이 왔을 때 묵기 좋은 숙소라고 생각함
조식은 안먹어서 모름

Friends_and_family Family

10/10

Exceptional

07 Jan 2024

Scott

It was peaceful

Leisure Family

10/10

Exceptional

25 Nov 2023

Drake

Excellent customer service Michael Y. The front office agent super friendly, Ethaniel E. The front office assistant manager super friendly and knowledgeable, both had all the answers and inquiries I had during my stay. For sure to recommend and book again at Garden Villa Hotel!

Business_and_leisure

10/10

Exceptional

19 Nov 2023

Clinton

Good hookup place

Leisure Friends

6/10

Pleasant

10 Nov 2023

Edward White

Room and property were nice BUT they say Pet Friendly then ask for $ 200.00 deposit for my son's Service Dog. Nope did not pay and were not happy with the desk staff. If you are wanting to charge for service animals, say it in the ad, Don't say Pet Friendly.

Business_and_leisure Pet

8/10

Excellent

28 Oct 2023

Takeru

Enjoyed our stay.

Leisure Family

10/10

Exceptional

28 Sep 2023

Verified traveler

My first family sightseeing in guam!

Very nice and clean room! My parants was so happy to here! Thank you~

Friends_and_family Family

8/10

Excellent

25 Sep 2023

Amber

Great room! Great Price! 2 twin size bed and 1 king bed 2 bathrooms with dining table, tall fridge, kitchen if you want to cook, utensils, pot, pan, cups, toothbrush in case you didnt bring yours, and couch with tv and small patio.
Staff was great service although we checked in at recommended time. Room wasnt ready until 2 hours later which sucked but they accommodated us with late check out. Also the tv remote wasnt working and we only had one aircon remote for both aircons. It was ok because the aircon remote worked for both ac units. We called front desk but service was slow to come check our tv remote and give us another ac remote so we just canceled our request to get one and just informed them of the situation so we dont get charged. Also the fridge didnt close good but still kept drinks cold. Besides that everything was great and we would stay here again! Thank you!

Friends

4/10

Poor

03 Sep 2023

Edgar L

Stayed there for 2 nights, we we came to the room there was a strong smell of mold, linoleum floors where all scratched, rooms and the hotel grounds do not look like the pictures, it really needs remodeling, second day they didn’t came to clean the room or take trash out even when requested, also the second night was a Saturday and was really noisy, could heard people yelling by the pool, and slamming doors and being loud on the hallway late at night

Business_and_leisure Family_with_children

10/10

Exceptional

03 Jul 2023

Verified traveler

Not enough parking. EXTREMELY slow elevator.

Self

2/10

Poor

21 Jun 2023

Aaron

Scary people

Business_and_leisure Family_with_children

10/10

Exceptional

20 Jun 2023

Margie

I love everything about the property! Our room was great.

Family

10/10

Exceptional

18 Jun 2023

Carisa

Other than it being fully booked the stay was nice and loved that the little convenient had just about everything that we needed at least for what we had forgotten to bring from home 👍

4/10

Poor

17 Jun 2023

Mark

The outside was clean and nice. Parking was terrible. Staff was very courteous. Hallway had trash and floor was sticky when walking on it. Room was nice could use a little cleaning. No towels due to vendor. Should have stated that on booking site.

Leisure Self

8/10

Excellent

17 Jun 2023

Elvie

Price was reasonable however when we were walking to our room the hallway smelled like smoke, people hanging around the staircase but overall our stay was amazing.

Leisure Partner

8/10

Excellent

09 Jun 2023

Neil

Great price for a big room.

Leisure Family

4/10

Poor

07 Jun 2023

Ramona

What I liked about the place was they allowed pets, I stayed with my pitbull, but problem was I kept calling front desk for house keeping to clean my room and pick up trash, clean floors it was so dirty with hair and dust on floor, I had to clean it myself since no one showed up to assist and on top of it all no towels.

Business_and_leisure Pet

8/10

Excellent

05 Jun 2023

Scott

Parking is limited. Staff is friendly.

Business

2/10

Poor

15 May 2023

Debra

We found chip bags under the bed & clothes left frm guest before us

Leisure Family_with_children

10/10

Exceptional

11 May 2023

Warren

Awesome

Business Self

8/10

Excellent

05 May 2023

Chiaki

Very convenience. We will stay again.

Leisure Partner

6/10

Pleasant

19 Apr 2023

Verified traveler

They gave me a choice room and ensured I could wash my clothes. They generally were quiet when I needed quiet.

I lost most of one night's sleep because of neighbors (or the hotel) out of seven. When I complained, an employee yelped into the phone.

I did not sleep well because of noises originating from the flooring under my bed.

Self

10/10

Exceptional

16 Apr 2023

Mayan

For the first time renting at a hotel i can say that all the staff was friendly and they made it easy for me to check in and out.

Leisure Family

8/10

Excellent

12 Apr 2023

Pedro

Great location, need some love, the beds need new mattress

Business_and_leisure Friends

4/10

Poor

05 Apr 2023

Frankie

.

Leisure Family

6/10

Pleasant

04 Mar 2023

Joanna

The bed is very hard and springy and it smelled pretty old. It’s good for economy and families for saving money

Self

10/10

Exceptional

03 Mar 2023

Reynaldo

For the price you pay and the scenery around it I definitely recommend it to anyone looking for a hotel. This will definitely be my go to spot from now on

Business Friends

8/10

Excellent

03 Mar 2023

Terrance

It was overall a good stay. Sometimes I would hear kids in the hallway, but overall it was pleasant.

Business Self

6/10

Pleasant

02 Mar 2023

John Aaron

They require a $200 deposit upon check in. You will need to wait for them to inspect the room after checking out to receive the $200 deposit back.

Business_and_leisure Friends

8/10

Excellent

14 Dec 2022

HUI

Room was slightly dated and some furniture was old. The pool was the most popular feature. Felt like a chalet. Sufficient parking around property area. Clean and fresh linen provided daily. Staff were bright and friendly.

Leisure Family

4/10

Poor

08 Dec 2022

PHILLIP

Nice location and property but rooms and furniture were dirty and run-down.

Leisure Family

2/10

Poor

18 Nov 2022

Chi Yin

Dirty and many insects…

Leisure

8/10

Excellent

17 Nov 2022

Bryan

This is a good location for the hotel. But can use some updates everything is really outdated

Leisure Self

4/10

Poor

06 Nov 2022

Francine

The staff was amazing and very accommodating. They tried very hard to make our experience amazing. The property was in a nice area but the hotel rooms were very out dated, dirty, and some even had bugs. I moved to 4 different rooms within 3 hours and each room had its own issue. But each room including the hallways smelled very dirty and dingy. I totally understand that we were on an island but this property was not to hotel standard. I will not be returning to this property even if I was offered an amazing rate. I can say that they do have an amazing team! Every single staff member that I encountered was so friendly, professional and amazing. They were understanding, accommodating and did their very best to change my experience for the best.

Leisure Family_with_children

6/10

Pleasant

20 Oct 2022

Michelle

What happened to the rules of the property, people were partying loud and late in the early morning yelling, and banging. But no one did anything about it😳

Family

10/10

Exceptional

12 Oct 2022

John

Property was safe and there was nothing that i didn't like

8/10

Excellent

10 Oct 2022

Le'ah

The rooms just need minor upgrades.

Business_and_leisure Self

6/10

Pleasant

26 Sep 2022

Stephanie

Our stay was okay.

Leisure Family

8/10

Excellent

24 Aug 2022

Kevin

Good location. Friendly and helpful staff.

Leisure Family_with_children

10/10

Exceptional

24 Jul 2022

Le'ah

It's a great location, close to all the major shopping areas. The staff were friendly and were accommodating. The space in the room was awesome and the cleanliness was amazing.

Business_and_leisure Family

8/10

Excellent

16 Jul 2022

Chiaki

Like size of the room, convenient for the airport, shopping malls.

Business_and_leisure Family

6/10

Pleasant

09 Jul 2022

Pamela

The property is kept clean. It’s well groomed. The rooms are clean also. Just not much comforts. If you stay past a week, you can’t wash clothes there. None of their washers worked. I had to take my clothes out of the washer and ring them out then go to a laundromat. It was a hassle. ***I think people live there so sometime the hallways were loud speaker with music or just their children in the hallway.

Business Self

4/10

Poor

02 Jul 2022

Willam

The room was not clean and we were concerned about COVID, otherwise a positive experience.

Business Friends

8/10

Excellent

30 Jun 2022

Nathan

Not too bad

Overall the Guam Garden Villa was a pretty good stay. The service was good and responsive. Always plenty of parking and not far from the beach. I’ll be back next year.

Business

8/10

Excellent

25 Jun 2022

Jonathan

The location is good.

Leisure Family_with_children

8/10

Excellent

21 Jun 2022

Inez

My personal experience

Overall, I enjoyed staying there, the staff was friendly and accommodating, however, in the room, carpet was filthy and I had to ask the cleaning people to clean the kitchen floor because it was dirty! The refrigerator was freezing all our food, even the rice was turning into a block of ice?
I would come back again if they can guarantee a clean floor. It has everything I need.

Partner

8/10

Excellent

15 Jun 2022

Queayla Samantha

The place is great for those traveling in groups. I stayed in a studio type. It was nice.

Leisure Self

8/10

Excellent

12 Jun 2022

Frederick

Affordable and family friendly facility

Business_and_leisure Family

2/10

Poor

11 Jun 2022

Chisung

Gross! Cockroach crawled on to thee bed while I was laying there. When i got out of the shower, found another on by the door. And this was third floor. No plug by the bed so I moved the night stand a bit to look for one and two roaches came out. DISGUSTING!! worst hotel experience ever. And smells really bad

Self

4/10

Poor

06 Jun 2022

Johnny

Spend a few extra bucks to go somewhere else

It had a lot of bed, but the room was overall warm and there was no adjusting the AC. There was no hand towels to use and only a single small bar of soap. I had forgotten an item, and when I called to ask if they had found it they said room service didn’t see anything. So it was either kept or thrown away. Would not recommend the stay, the floors aren’t that clean and I felt gross walking barefoot. Spend the extra $20 for hotel that’s nicer.

Self

2/10

Poor

05 Jun 2022

JOSELITO

The 1st front desk employee who initiated my chk in was horrible. It was corrected by the 2nd employee who came on her shift at 1520hrs

Leisure Family

6/10

Pleasant

30 May 2022

Stefanie

Great central location and pricing was fairly reasonable.

However, property needs to improve room cleanliness because we arrived at our room on the first day and identified strands of hair on the floor and the bathtub was not scrubbed thoroughly. Dining table felt sticky too.

Business

8/10

Excellent

17 Apr 2022

Katie

A very clean and straightforward accommodation. However, it's not a quiet spot to stay - at least not on the weekend. I stayed on a Saturday night layover to the Marianas and was awakened by young people yelling in the hallways almost hourly - probably returning from the bars.

Business Self

6/10

Pleasant

06 Apr 2022

Peter

Location to beach quite good, add tea and coffee service in room, no food and beverage? furniture needs update, beds need a bed cover, looks so cheap, shower direction useless, security at 5am could help customer with alot of bags

Leisure Self

8/10

Excellent

04 Apr 2022

Frederick

Great hotel and great staff. I thoroughly enjoyed my stay.

Business_and_leisure Family

8/10

Excellent

13 Mar 2022

Jefferson

Good customer service

Leisure Family

10/10

Exceptional

08 Mar 2022

Victoria

It was an good nights stay just with my family to relax.

Friends_and_family Family