Name: Hoshino Resorts RISONARE Guam
Address: 445 Governor Carlos G. Camacho Rd Tamuning, Guam, Guam, GU

10/10

Exceptional

19 Jul 2026

Mika

Enjoyed Our 2 Weeks Back Home. We Did Not Have Any Major Issues Other Than The Fridge However Not Big Of A Deal. Beds Are Hard Could Use Somewhat Of A Padding And Thicker Pillows. Overall Great Experience Friendly Staff Was Greeted Every Time Throughout The Whole Hotel. Si Yu’us Ma’åse

Family_with_children

8/10

Excellent

05 Jul 2026

Kohei

Quiet place, amazing view

Self

6/10

Pleasant

29 Jun 2026

Kevin

Had a quick little stay.
Property is in rough shape due to storms. So lots of repairs going on and very loud. The layout for driving in and getting parking is confusing. Need better signage for people coming in and out.
Also the parking garage doesn't have elevators. Would be difficult for older guests.
No access to the beach during repairs was kind of a downer.
Overall it could be a great hotel. Just needs a lot of work as long as they put the money into it. But unfortunately tourism is way down on island. So I give them credit for what they are doing.
Room was comfortable but couldn't see out of the window over the big tub.
Its a great hotel and location but needs a lot of work.

Self

10/10

Exceptional

22 Jun 2026

Janice

Great space to stay. My kids love the kids buffet during the breakfast buffet.

Family_with_children

10/10

Exceptional

07 Jun 2026

Almirah

I like how the

10/10

Exceptional

31 May 2026

jessell

Great place! Great Waterpark! Great Breakfast Buffet! Housekeeping helped out when we called late in the night!

Family_with_children

6/10

Pleasant

21 Feb 2026

Elke

The hotel is going through a refurbishment. Once finished, no doubt this would be a proper 4 star (or more) again. Now, it was clean enough and staff is very friendly. We spent most of our time exploring the island by rental car.

Family_with_children

8/10

Excellent

04 Dec 2025

SHIN

客室が大きく、娘も喜んでいました。

6/10

Pleasant

10 Nov 2025

Courtney

The room was subpar. It did the job of somewhere to sleep. The tub felt as if you were going to fall through and was not attached to the wall. There was a trundle bed under the bed that you could not use otherwise a charge of $55 would be added even though the bed was already there. The private beach was not usable due to being under construction. The waterpark was decent.The staff was fantastic, along with the morning buffet breakfast. I would chose somewhere else next time.

Friends_and_family Family

8/10

Excellent

04 Nov 2025

Josephine

Beautiful ocean front balcony room. Just outdated. The water pressure keeps on changing and you hear a noise when changing water temperature. The balcony and outside building needs pressure wash.

Business Partner

6/10

Pleasant

28 Oct 2025

Gabriel Baez

Not up to date the building

10/10

Exceptional

03 Aug 2025

Norbert

Overall we had a perfect stay. The hotel's own pool and beach area are undergoing maintenance at the moment. The hotel is off the main drag but provides transport to Guam Premier Outlets. I would look into adding a Tumor shuttle if I was management.

Leisure Family

10/10

Exceptional

18 Jul 2025

Verified traveler

Good stay

Breakfast was amazing. Bed were a little.to hard.

Friends_and_family Family

6/10

Pleasant

06 Jul 2025

Seo Hee

It’s close to the outlet but nothing else nearby. Breakfast is average, the place is running down and some part of waterpark was closed.

Leisure Family

10/10

Exceptional

31 May 2025

Jesse

The deluxe ocean view room was rly spacious and we had a quiet corner all to ourselves. Only thing was that the outlet next to the TV was not working but other than that we had a great experience

Leisure Friends

10/10

Exceptional

24 Apr 2025

Adrian

It was good ,I can’t wait to come back.Thank You

Family

6/10

Pleasant

17 Apr 2025

Dominic

The room was fine. The bed, bathroom and balcony were all good. It was the cleanliness of the carpets in the room that were questionable. I instantly felt something was off when I put my bare foot on it. I had my 1yo son, and I did not want him crawl on that carpet.

Leisure Family

6/10

Pleasant

04 Mar 2025

Munkhsaran

Fine

4/10

Poor

01 Feb 2025

Adelaida Balansay

Water parks, beach-nice

Staff, not helpful, not friendly, will favor n select others when checking in, even though we were first that came, Not being helpful in explaining the amenities, English language barrier.

Leisure Family

10/10

Exceptional

29 Dec 2024

INSU

너무 좋았습니다

정말 좋았습니다!
워터파크와 음식 및 파티!
다음에 또 가고 싶네요

Friends_and_family Family

10/10

Exceptional

28 Dec 2024

Aya

Water park was nice and kids absolutely loved it! Breakfast was amazing and very kid friendly. Staff were friendly and chill.

Leisure Family_with_children

10/10

Exceptional

27 Dec 2024

M

Great for family. Water park is great way to spend the whole day. wave pool’s body board/ surf board was the highlight of our stay. Staffs were friendly the night events were a nice touch to enjoy the Guam atmosphere.

Leisure Family_with_children

10/10

Exceptional

22 Dec 2024

Sunny

It was my second vusit at Hoshino. Room is big, beds are bigger than usual other hotels :-) if you are traveling with kids, I highly suggest this place.

Leisure Family_with_children

4/10

Poor

15 Oct 2024

Yuichiro

We thought HOSHINO is of the best hotel.
But this one is not!
We really disappointed.

Leisure Friends

2/10

Poor

19 Aug 2024

FrankieJane

Uncomfortable, unpleasant

There were bed bugs in the beds, the sheets were not clean, the bed was hard. There were no amenities in the room. The front desk told us there was a basket of amenities in the lobby. $30 additional for extra towels. The breakfast was loud and disorderly. We requested a refund for the additional two nights following our unpleasant one night, but they refused.

Friends_and_family Family

6/10

Pleasant

11 Aug 2024

Maria

The stay was nice and the staff was wonderful! Loved the water park, but the river was down for maintenance and we enjoyed watching the construction they had going on outside of the hotel. We had to check out on a Tuesday to be closer to my husband who we went to see for personal reasons, and they gave us a refund for two days but charged us for the reminder of the week even though we didn’t stay there. I was disappointed so we won’t be staying there next time.

Friends_and_family Family

6/10

Pleasant

31 May 2024

Eyal

I was at a room on the 16th floor which was close to the roof. The AC was not strong enough and the temperature in the the room was constantly between 25-26 degrees Celsius despite AC working at full strength. Exchange rooms were even worse.
There is no elevator from the covered parking to the hotel.

Business Self

4/10

Poor

27 May 2024

Takako

This hotel facility is off dated. The area is far from the town center. Very limited the places to eat. Only one restaurant is in the property & a coffee shop is next door. I had camera like device under the TV towards to the bed. I forgot to mention to the front desk. I should have made it a big deal. I stayed there because of name of Hoshino, and I was expecting the condition of the facility is better than last year. Actually it is deteriorating. Beef stew at breakfast smelled rotten meat that wasn’t smelled from red wine…. It wasn’t edible. I probably won’t stay there again.

Leisure Self

6/10

Pleasant

26 May 2024

Denisha

Most of the Waterpark was closed due to construction & maintenance. Noise I assumed was also due to construction but could be more understanding if these issues were made known to guest upon booking.

Leisure Partner

6/10

Pleasant

16 May 2024

Kim

다 좋은데 수영장 관리가 너무 엉망이네요

룸 컨디션은 상당히 괜찮았으나
수영장 바닥에 이끼가 둥둥떠다니고.
워터파크도 청결도가 너무 낮음

Business

10/10

Exceptional

20 Mar 2024

Anthony and Delaisa

I called ahead of time to see if I could try to check in early and they said the earliest is 2:30pm. I got there at 2:45 and the room wasn’t ready even after the 3:00 check in time. So that was bust since I was already late to set up the room.
Then on the first room the carpet felt wet and it seemed like the air condition wasn’t working properly.
The maintenance came and tried to adjust it. But it still wasn’t cold. We didn’t get to switch rooms until after 9pm and idk why they keep giving us a broken bellcart to move our belongings. It’s an inconvenient to keep giving our id to use the cart.
The breakfast was alright and the waterpark was great. The gym was hot (But convenient).
All in all it’s a nice family experience. Family friendly.

Leisure Family_with_children

6/10

Pleasant

02 Mar 2024

Paul

It was fine and staff were nice but getting quite old and feels a bit basic. On some days there was a huge line and long wait to get breakfast, which was quite mediocre and not worth waiting for. We stayed in the tower so it was a long walk to reception and lobby areas. Pool and beach area and also water park were great for kids and nice to have. Overall has a feeling of being quite faded and past its prime. If the price is right it would be fine to stay at but there are far nicer and better hotels in the Tamung area.

Leisure Family

10/10

Exceptional

22 Feb 2024

soomin

Water park and the chicken

The water park was awesome. The water slides were awesome. Everything was awesome. But the chicken was lousy.

Friends_and_family Family

6/10

Pleasant

17 Feb 2024

Verified traveler

From checking in to checking out

let’s start at the beginning
I used hotels.com to book.
They (hotel) asked for all the names. Submitted via the app- twice. Still had to do at checkin.
Day of check in: lady (Jamaica) was RUDE. She asked me for the names again. I was like ma’am, I submitted this twice. WTH. Claims hotel didn’t get it. So I resubmitted. The attitude stopped when another customer came down demanding to speak to a supervisor because she was there for 7+ days and she had issues with room service, cleanliness and some other issues.

In the room: we stayed in the tower side. Rooms are old. Beds are as hard as rocks. Idk who gave them the shower layout, but expect the entire floor to be flooded & wet.

Waterpark: I advise you go under the water with goggles. Especially at the little steps in the lazy river. I observed broken concrete, paint, & so many other things just at 1 step. Can’t imagine the other steps.
The waterpark cafe/Resturant was completely opposite. Very very friendly, very polite & clean. Overall they made the waterpark enjoyable- in addition to the games they play.
Lifeguards? They’re all right. Did the job. That’s a good thing.

Buffet: our reservation came with the breakfast buffet. This was a positive experience I had. Staff were courteous, friendly, nice and helpful. It was weird because after breakfast, we saw the breakfast server at the poolside bar. Still nice friendly!

Checkout was smooth. No issues. Quick & easy.

Friends_and_family Family

8/10

Excellent

16 Feb 2024

Christy

The staff was so kind and friendly the entire stay. What a wonderful group of people!

Leisure Family

8/10

Excellent

08 Feb 2024

Matthew

It was a great experience.

Leisure Family

10/10

Exceptional

07 Feb 2024

Olga

Excellent place to stay. Amazing breakfast and beautiful view to the water! Very clean and well maintained.

Business Family

6/10

Pleasant

25 Dec 2023

Nancy Lynn

Someday, have the door keys open the elevators, so that no outsiders can come in uninvited.

Leisure Family_with_children

10/10

Exceptional

23 Dec 2023

Verified traveler

friendly crew made our trip amazing

두번째 괌입니다. 투몬베이에 위치한 호텔과 비교했을때 외곽인 위치가 고민 되었지만 초등 아이와 함께 하는 여행이기에 워터파크 메리트가 커 머물게 되었습니다. 리조트 컨디션은 괌에 있는 대다수의 숙박시설이 그렇듯 연식이 있지만 비교적 깨끗하게 매니징 되어 있었고, 워터파크와 수영장 역시 초등아이와 어른 모두 즐거운 시간을 보내기에 적절했습니다. 조식은 매일 조금씩 바뀌며 5일동안 지루하지 않게 먹을 수 있었습니다. 가장 감명 깊었던 것은 리조트에 근무하는 직원들 이였습니다. 대부분의 직원들이 친절하였으나, 특별한 크루에게 잊을 수 없는 행복한 시간을 선물 받을 수 있었습니다. 이 경험을 통해 다음 방문에도 이 리조트를 선택하고 싶습니다. thank you kiki! you made our time special!

Friends_and_family Family

8/10

Excellent

08 Dec 2023

Sherileen

Staff was courteous. It would have been better if the elevator was working and there was a refrigerator to keep a birthday cake.

Leisure Family

10/10

Exceptional

07 Dec 2023

David

Was very nice

Business Self

8/10

Excellent

03 Dec 2023

Bill's

Nice hotel but in need of some renovations. Room AC controls are very outdated and hard to maintain a constant temp. Almost half of the laundry machines were out of order.

Leisure Self

6/10

Pleasant

30 Nov 2023

Takako

I was looking forward to stay a Hoshino Group Facility at first time due to the great reputation. It was a little disappointed. The facility is old & seems unclean. My room was on 11 th floor at ocean front. It’s roomy, quiet, & great view of ocean. However, the Capet was with stained & 2/3 of it damped so I wasn’t able to walk on the floor without the slippers. The bed was comfortable. The facility wise, 2/3 elevators are unavailable.only one restaurant opened in evening. Thankfully small amount of local food is offered for free of charge at 3/w. No spa either. I heard this hotel will be under renovation next year. I’m looking forward to stay updated this hotel. Staff is very friendly & helpful.

Leisure Self

8/10

Excellent

26 Nov 2023

BOEUN

룸은 넓고 깨끗하다. 직원들은 친절하고 웃으며 반겨주었다. 하지만 E/V 이용을 하나밖에 하지못해 매우 불편했다. 그래도 아이들과의 수영장 이용은 좋았다.

Leisure Family

6/10

Pleasant

20 Jul 2026

Wataru

Good

6/10

Pleasant

18 Jul 2026

Takamasa

施設全体に老朽化の感は否めず。
またレストランは和食以外は軽食とプールバーのみなので、今後オープンするレストランに期待。現時点では近くにファミレスがあるだけで、食事は他エリアで食べてから帰ってくるしかない。海やプールで疲れた後、また食事に出ないといけないのがちょっとキツイ。

8/10

Excellent

18 Jul 2026

Shih Min

床翻身的時候會晃動和發出聲響，廁所的門有時候會把自己鎖起來無法打開，看來有時候是會故障，還有插座少了一些，除此之外一切都很完美。不過我們拿到10分優惠的價格，所以也沒什麼好抱怨了

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Hirohisa

シャワールームの配管から悪臭がしたのは残念。それ意外は満足。

Family

8/10

Excellent

11 Jul 2026

TOSHIYUKI

特になし

Family_with_children

8/10

Excellent

07 Jul 2026

Hyunsuk

숙소는 조금 낡았으나 방이 넓고 욕조가 있어서 좋음. 어린아이 동반시 워터 파크가 있고 조식이 깔끔. 가성비 숙소. 타워동이 리모델링 되어 더 비싸고 오션뷰 욕조가 았다고 함. 윙동은 가성비.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Tomohiro

スタッフは皆さん良かったです。部屋も清潔で温かいお湯も一定の圧力で出ており、問題なかったです。
一方、一部施設が改装中のため、ホテルの外側を通ってしか海に出れなかったのは残念でした。
中心部から離れていますが、バスで行けるので、あまり不自由は感じませんでした。
近くにスーパーマーケットがあるので便利です。

Self

10/10

Exceptional

21 Jun 2026

Dae Won

아이들과 머물고 워터파크에서 놀기 좋아요. 강추합니다.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

See Young

아이들이 놀 수 있는 수영장과 놀이기구가 있어서 좋아요.

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Mami

ホテル近辺にショップがもう少しあると良いなと思いましたが、朝食は美味しく高齢の母も満足してました？

Family

6/10

Pleasant

09 Jun 2026

Sungyun

시설이 노후화되어 있지만 워터파크가 재밌어요.

Friends_and_family Family

8/10

Excellent

09 Jun 2026

KUMIKO

夫婦で６泊しました。
ホテルは、古いですが　常識的な清掃はされており特に不満は、ありませんでした。
お部屋は、エコノミークラスの予約でしたが
広くて明るくて居心地が良かったです。
朝食は、バイキングで日本食もあり
毎日少しずつメニューが違いました。
このくらいで充分だよね〜という感じです。
ご飯は、美味しかったです。
プールも楽しめました。
近くにペイレスというスーパーもあります。
立地がいいとは言えませんが、私達はレンタカーを借りていたので問題なしでした。
また泊まるのもありなホテル🏨でした。

Partner

8/10

Excellent

08 Jun 2026

MOTOHIRO

送迎バスの運転手の態度が悪い

Family_with_children

8/10

Excellent

07 Jun 2026

伊織

とても良いホテルです。ビーチ側の工事が完了したらさらに良いホテルになると思います。

Family_with_children

10/10

Exceptional

05 Jun 2026

Keisuke

スタッフの対応が素晴らしかった

Family_with_children

6/10

Pleasant

03 Jun 2026

Homma

タモンの中心部から少し離れていて若干不便。オフシーズンのため、混雑して無くてリラックスできた。

Family

4/10

Poor

01 Jun 2026

jinhui

직원 한분이 너무 불친절 했어요 . 한국 사람을 무시하는듯한 말투와 표정 기분이 안좋았습니다.

Friends_and_family Family

2/10

Poor

30 May 2026

jinhui

직원 한명이 너무 불친절 했어요~ 확인도 늦고 처리하면서도 퉁명스럽게 했어요

Friends_and_family Family

10/10

Exceptional

28 May 2026

Kenichiro

部屋はとても清潔で、シャワーの水圧も充分。
スタッフの対応も丁寧で大満足。
朝食ビュッフェも美味しく、キッズメニューも豊富で子供連れには有難い。
宿泊者は無料で使えるプールも、流れるプールやウォータースライダー、波の出るプール、キッズプールとすごく充実してて、大人も子供も楽しめた。

Family_with_children

8/10

Excellent

26 May 2026

HIROYUKI

特になし

Family_with_children

2/10

Poor

16 May 2026

REIKO

星野リゾートと名に惹かれて今回宿泊しましたが20年前にオンワードホテルの頃に泊まったことがありましたがプールも含め何も変わっていなく
て⋯
それどころかビーチは工事中でジェットスキーが走っていて泳ぐには危なかったです。
夜のプールサイドでの無料のパーティーもポームページで見たものとは程遠い残念な感じでした。
子供さんがいるとこのホテルは良いかもですが大人（老夫婦）向けではないかもです。
唯一良かったのはプレミアムアウトレットまでの無料送迎バスがあったことです。これは毎日使いました。
それとロッテホテルのプールが利用できたことも良かったです。こちらはビーチもきれいでした。送迎があればもっと良かったのにと思いました。

Partner

2/10

Poor

16 May 2026

TAKEYA

3泊目の客室の清掃が、不十分で、フル清掃に入ってもらっているはず、なのに、シーツの交換がされていなかった。
アメニティの補充もされていない。
掃除機による清掃もされていなかった。
のて、フロントに言って清掃に再度入ってもらった。
波のでるプールは稼働していなかったし、稼働させる予定はないといわれた。

Friends_and_family Family

8/10

Excellent

10 May 2026

shuhei

かつてのオンワードホテルですが、全く改修進んでおらず、日本の「星野リゾート」をイメージしない方が良いです。オンワードホテルそのまま名前だけ引き継いでいるだけです。

Family_with_children

6/10

Pleasant

05 May 2026

TAKUJI

プールを子どもが喜んでいました。ありがとうございました。

6/10

Pleasant

01 May 2026

TAKAHIKO

スタッフはとてもフレンドリーで、小さな子供たちとも仲良く接してくれました。
流れるプールやスリルのあるマンタも素晴らしく、親子連れなら皆が楽しめると思います。
ただお風呂の排水溝が詰まったり、ハウスキーパーが四時過ぎてもこないなど気になるところはありましたが、設備の豊富さや値段を考えたら納得できる水準でした。

Family_with_children

4/10

Poor

21 Apr 2026

NAOMI

台風の影響でプールに入って楽しめなかった。いつもは、素晴らしいプールです。早く元どうりになってほしいです。

Family

2/10

Poor

11 Apr 2026

NOBUYASU

ホテル前エリアと一部のプールが工事中で
リゾート感は感じられませんでした。
地下1階のアクティビティルームも工事の倉庫になっていて残念でした。
運営が星野リゾートに変わりましたが、
名前が変わっただけどいう感じです。
日本の星野リゾートとクオリティーが同質だと思うとギャップを感じるのでご注意してください。
グアムのノーマルな普通のホテルです。
客室1.0サービス1.0地図1.0
ホテルのおすすめポイントお子様連れ向き
客室穴の空いたタオルを使用されているので評価は低いです。エアコンがかなり古いので喉が痛くなり喉が痛く日本に帰国してから病気で通院しました。バスタブのお湯が排水できなく自分で掃除して処理したので最悪でした。
近くのアクティビティホテル隣接のウォーターパークがあり、子供連れには向いています。
歩きやすさ工事中で不便でした。
フード、ドリンクレストランは他のお客さんの評判が良くなかったので利用しませんでした。

Family_with_children

4/10

Poor

11 Apr 2026

Shinjiro

変わり映えしないメニュが連日続いた。品数、内容、味
など平均以下。

Self

6/10

Pleasant

09 Apr 2026

Nobuhide

館内は清潔感が保たれていてとても過ごしやすかった。
一方、トレーニングルームの機械が一部故障中のままであったり、プールも波のプールがメンテナンス中で使用できない、製氷機は壊れたままなど、
使用出来ない状態となっている設備等が散見された。

オフシーズンのなのか、全体的に人は少なめで静かな感じでした。

6/10

Pleasant

06 Apr 2026

SHINYA

建物自体は古く、ドアが開けにくかったり、バスルームが臭ったりしました。
一度ハウスキーパーが入らない日がありました。
ゲームコーナーは物置になっていて、ビーチと建物の間は工事中てした。
プールはさすがのデカさでしたが、なぜか波は出てませんでした。
スタッフの、皆さんは全体的に良かったです。

Family_with_children

10/10

Exceptional

04 Apr 2026

Keisuke

グアムに来たら何時もここに宿泊してます。
料金のせいか今回は低い階でした。

Friends_and_family Family

2/10

Poor

31 Mar 2026

DAISUKE

ホスピタリティを微塵も感じない。

Family_with_children

10/10

Exceptional

31 Mar 2026

Susumu

星野の名前ですが、完全にファミリーホテルなので、それ目当てであれば十分かと。レンタカーはそこまで高くないので、あったほうがいいです。とにかく小さい子供がいるなら空港から近いし何と言ってもプールはグアムで間違いなくNo.1です。施設の古さはしょうがないとして、あとはレンタカーがあれば他のホテルに劣る部分はないかと。

Family_with_children

8/10

Excellent

29 Mar 2026

KAWAMURA

清掃について、２泊の場合入らない事を予約時点で知りたかった。清掃は３日目からで、その前にタオル、アメニティを交換したい場合連絡しないと来ない。注意が必要。
あと、公式サイト以外はホテルの無料送迎バスが使えないのも注意が必要。

Family_with_children

8/10

Excellent

25 Mar 2026

Utano

スタッフが親切に対応してくださった。

Friends

8/10

Excellent

15 Mar 2026

Keisuke

建物自体は新しくないが、総合的に満足。スタッフの対応や料理、施設のプールが良かった。

Family_with_children

8/10

Excellent

06 Mar 2026

RIHO

プールや

10/10

Exceptional

25 Feb 2026

Haruka

ウォーターパークが楽しかった！

Friends

4/10

Poor

24 Feb 2026

RYOTA

部屋汚い

8/10

Excellent

22 Feb 2026

joonhwan

해변 공사중이고 조식 그냥그렇고 시설 노후됐지만..
숙박금액이 너무 저렴해서 모든게 이해되는...

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

RIMPEI

スタッフの対応がとても良い

Family_with_children

8/10

Excellent

19 Feb 2026

TAKAHIRO

工事中で完成が見たかった

Family

10/10

Exceptional

18 Feb 2026

eunkyong

넓고 깨끗함 가족이 지내며 워터파크 가기도 좋음

Family

8/10

Excellent

18 Feb 2026

Shinji

チェックイン時や子どもに対する優しい対応がよかったです。

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Miran

침대도 넓고 방도 커서 편하게 지내다왔어요. 시티뷰도 뻥뷰라 만족했어요. 조식 무료포함되어있어서 잘 먹었는데 아침을 안먹다 먹으니 일정이 좀 늘어지는 부분이 있었어요. 다만 윙동 머물렀는데 다음엔 돈 좀 더 내고 타워동 머무는게 좋겠다 싶었어요. 윙동은 로비 가깝고 조식먹기는 편한데.. 수영장 이용, 지하주차장이용, 외부로 나갈때는 계속 타워동쪽까지 나가아해서 불편하더라고요. 전반적으로 매우 만족했습니다.

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

AHRAM

룸 컨디션 좋아요 깨끗했고 조식은 쏘쏘 직원분들은 매우 친절해요♡

Leisure Family_with_children

10/10

Exceptional

13 Feb 2026

YUJI

客室も綺麗だったしスタッフも日本語対応できる方がいて助かりました

設備は少し古いのでトイレのウォシュレットがあると尚良かったです。

あと、借りた体温計が壊れていて正確な体温が計れませんでした。

Leisure Family_with_children

8/10

Excellent

13 Feb 2026

Jeong Wook

직원은 굉장히 친절, 워터파크도 좋았습니다.
그리구, 워터파크 야간 파티도 굉장히 좋았습니다.
투숙객을 위한 서비스와 조식은 굉장히 만족 합니다.
다만 객실 내 환기구와 에어컨 환기구에 먼지가 너무 많아 불쾌 했습니다.

Friends_and_family Family

4/10

Poor

12 Feb 2026

Heekyung

화장실에서 물이 떨어져 방을 옮겨야 했음. 전체적으로 호텔이 많이 낙후되었고, 바닥 카페트도 깨끗하지 않음. 조식 메뉴도 거의 바뀌지 않고, 몇 일 동안 같은 메뉴만 반복되어서 나옴. 호텔 앞은 공사중이고, 수영장도 사진과 같이 않고, 낙후되어있다.

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

TAEHOON

워터파크 재밌고 친절하고 좋았어요

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

HITOMI

フロントスタッフのみきさんが本当に良い方でした。ありがとうございます。

Leisure Family_with_children

6/10

Pleasant

07 Feb 2026

NAKAJIMA

設備古く立地もいまいちですが、朝食プール付き

10/10

Exceptional

07 Feb 2026

TATSUYA

今回二回目。
最終日にフライトのキャンセルが入り6泊の利用。

なんと言ってもプールがグアムで1番だと思う。
流れるプール、ウォータースライダーは四種類あって豊富。
人工のウェーブでボディボードが楽しめる。
サイズは膝程度なので子供には適したサイズ（大人はボディボードなら慣れるが、サーフボードはなかなか厳しい）。

タモン中心部と異なり静かで、ゆったりとした時間が過ごせるのが魅力。

また次回も宿泊したいと思う。

Leisure Family

10/10

Exceptional

04 Feb 2026

Makoto

客室の外に出る窓が重くて空きにくい。
あとは、アウトレットに行くシャトルバスが１４人しか乗れないので、もっと座席数を増やすか、便を増やしてほしい。

Leisure Family_with_children

8/10

Excellent

02 Feb 2026

hyerhim

노후 되었고 카펫 청소가 깨끗게 되어있지 않았습니다.
하지만 넓은 객실과 오션뷰는 무엇과도 바꿀 수 없는 최고였습니다. 해변을 갈 수 없게 통제되어있어서 옆 건물 쪽으로 돌아갔지만 물이 너무 더러워서 바다에 들어 갈 수는 없었습니다. 수영장은 넓고 선베드도 여유로웠습니다. 조식은 먹을 것이 별로 없었지만 가격되비 훌륭했다고 생각됩니다. 리모델링된 타워 건물의 상태는 보지 않았지만 좋을 것 같습니다. 무엇보다도 저희는 방 청소를 원치 않았었는데 매번 넉넉한 수건과 물을 문고리에 매달아 두어서 따로 연락할 필요가 없었으며 다 쓴 수건과 꽉 찬 휴지통을 밖에 놓아두면 잘 치워주셨습니다.
머무르는 동안 주차도 편했고 GPO와 가까워서 쇼핑도 편했습니다. 다시가게 된다면 가격대비 최고의 호텔이라 생각되어 다시 갈 것 같습니다. 별 하나 뺀 것은 에어컨을 끄고 잤지만 그럼에도 너무 추웠고 처음 카펫 상태가 지저분 했기 때문입니다. 그러나 이것은 노후되었기 때문이라 생각합니다.

Friends_and_family Family

8/10

Excellent

02 Feb 2026

SEOKHYUN

조식이 괜찮았어요

Leisure Family_with_children