Name: Next Savoy Signature
Address: Rua Carvalho Araujo 8, Funchal, PT

8/10

Excellent

15 Jul 2026

Efstratios

It was a great place to stay!

Partner

10/10

Exceptional

05 Jul 2026

Alex

I had a fantastic stay at NEXT – Savoy Signature. From check-in to check-out, everything was smooth and enjoyable.

The room was modern, comfortable and spotless, with a lovely view that made the stay even more enjoyable. The food was excellent throughout my visit, with plenty of choice and consistently high quality.

The staff were friendly and welcoming throughout my stay, and I had no issues at all during my visit.

Overall, it was a great experience and I wouldn’t hesitate to stay here again. I’d happily recommend NEXT – Savoy Signature to anyone visiting Madeira.

Self

8/10

Excellent

24 Jun 2026

Sandra

The hotel was nice, I wish the showers had doors because I accidentally stepped on the wet floor and I fell. The hotel is clean and well kept but when you walk outside smells like a septic tank. I think is the street sewer nothing to do with the hotel but around noon the smell is pretty strong.
I think the pool downstairs could be a bit better it looked green not blue the water was probably clean but it made it look dirty from the top balconies down in comparison to the hotels next door. The breakfast was very good, lots of options and changed very day, it was clean and organized . The room was done every day sometimes they would forget the towels but they would replace them right away. I had a two bed room and the beds were a bit small for a large or tall person . The bar drinks were great they had everything.

10/10

Exceptional

23 Jun 2026

Shanice

Room was really clean and the gym and sauna facilities were great. Also great options for food and drink at the hotel.

Partner

10/10

Exceptional

20 Jun 2026

Louise

Lovely hotel. Ample breakfast. Pool and lounge area relaxed. Nice views from room. Relaxed roof top bar. Easy walk to bars and restaurants.

Friends_and_family Friends

6/10

Pleasant

08 Jun 2026

Thomas

Positives
- Our room was on the 6th floor which has an amazing view out to the Atlantic!
- The bed was comfortable
- The air con was good.
- Shower was good.
- Enjoyed our time at the lower level sea water pool and great to have sea access.
- Nice bar staff at the lower level pool.

Negatives
- Really poor soundproofing in the room, we heard stomping around from upstairs at all different hours of the day, you can hear people using the bathroom taps/showers. You can hear next door TV. This was probably the main bug bear of this stay.
- Myself and my wife had spoken to the hotel about it being my birthday and if they could do anything special for us, even if it required as to pay, they said they were going to put a bottle of sparkling in the room but it never happened. This is quite poor customer service to be honest.
- We tried calling the reception nearly everyday early in the evening to get an iron and ironing board, no-one ever answered the phone.
- Unattentive bar staff at the rooftop bar.
- Highly annoying and repetitive promo video/music in the lifts.

In summary, we absolutely loved Madeira, but unfortunately when we visit again, it won't be to the NEXT hotel.

Partner

10/10

Exceptional

07 Jun 2026

Anthony

Everything about this property was excellent. Very clean, friendly, helpful staff, lots of amenities, and a great selection of places to relax including a rooftop terrace and a spa.

Partner

8/10

Excellent

02 Jun 2026

Robert

The staff was very helpful, especially Rodrigue and Rachel also, the property was well maintained and very clean. I enjoyed the breakfast very much. It had a lot of variety.The only thing I disliked was the pool deck was under construction, and there was a sewer smell on the property other than that I enjoyed my stay.

Partner

10/10

Exceptional

28 May 2026

MATTHEW

The Hotel was excellent with an excellent location. I enjoyed the pool. Many good restaurants conveniently located just behind the hotel. The buffet breakfast offered an excellent selection and was so helpful to have especially before touring. I highly recommend this hotel.

Family

10/10

Exceptional

27 May 2026

Michael

This hotel is amazing!
Staff were friendly and helpful.
Both pool areas are fantastic.
We did not eat at the hotel, so cannot comment on this.

Room was lovely. Comfortable and luxurious.
The hotel is only a 5 minute walk onto the promende (downhill), and 5 min walk (uphill) to get to a small selection of cafes and restaurants.

Would most definately return in future. Highly recommend!

Partner

10/10

Exceptional

14 May 2026

Josh

Stunning stay in Next by Savoy. The rooftop is very cool and the food/drink was reasonably priced. Room very big and clean, would highly recommend.

Partner

10/10

Exceptional

11 May 2026

Donna

Great location easy walk into downtown Funchal. Lots of restaurants within walking distance. Ocean view recommended!! Weekend techno music wasn't my cup of tea. Weekend cleaning the room not great

Friends

10/10

Exceptional

10 May 2026

Susan Jean

A lovely friendly hotel with plenty of facilities and helpful and friendly staff. The room was clean and had every thing we needed. We had a couple of meals in the pool bar which were very nice. The hotel is situated very close to Funchal centre and there were plenty of eating and drinking places.

Partner

10/10

Exceptional

09 May 2026

Andrew

HIGHLY HIGHLY recommend this hotel for several reasons.

First and foremost, the hotel is extremely clean and modern. I loved everything about the room and hotel amenities.

Second, they have the best staff. DIEGO and NANCY were incredibly kind. They were amazing and went out of their way to help me when I lost my US passport.

The hotel is in an amazing location and had THE BEST breakfast buffet. Cannot wait to visit again!

Partner

10/10

Exceptional

05 May 2026

Jean

Loved the location, enjoyed the large garden rooms, breakfast was abundant and amenities were good. Parking is available on hotel grounds. The lobby needs an update to match the rest of the hotel. The room service menu could do with better options other than sandwiches.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Teresa

Had a lovely time and wished we could have stayed longer.

Partner

10/10

Exceptional

04 Apr 2026

Maria

Beautiful design hotel in a nice area. All facilities are great. We had a bottle of wine and water in our room as a lovely compliment.

There was also a nice empty fridge for our things and plenty of space. The lighting was bright enough and very stylish.

I loved that the area was relatively quiet despite the city location, so we could sleep with the balcony door open.

Some feedback for the management:

1. Having two bags of black tea instead of one and a couple of milk capsules in the tea/coffee station would make it even better.

2. Staff is a bit indifferent, and they made a mistake that left us with no parking spot despite confirming upon check in that we will have it. Kinda felt like they don’t care about guests much.

3. The hotel chain promotes its app but it’s super buggy, leads to another app for this specific hotel that doesn’t work too. When I tried to use it in the first evening, it said I was checked out 😅

But everything else is really nice.

Partner

8/10

Excellent

24 Mar 2026

Claudia

The ocean's view was incredible and everything was clean. Except for the price for the breakfast and the food, everything was nice!

Partner

8/10

Excellent

21 Mar 2026

Steve

Fortunately could afford an upgrade to suite, initial room look small from balcony size. Breakfast buffet a bit same every day. But our room was lovely, nice feel to hotel, interacted with few staff but friendly enough. No hotel airport shuttle, they just call an expensive taxi. Uber cheaper.

Partner

4/10

Poor

15 Mar 2026

Cyrille

Overall experience was mixed with a few irritations. The hotel is below 4 star standard. The decor, with a contrived party theme is incredibly ugly, with stupid neon quotes, garish colours, plastic ducks and non stop video of parties. When we were there, average customer age was at best in the 40s. Clearly not appropriate. Rooms are of a good size and comfortable with, for us, very nice sea view. But, again, a number of small things not right, ie no cupboard for clothes, shower overflowing easily and, for us, audible noise from the party music on the top floor bar. Breakfast could be nice but juices are artificial and vile. The only coffee available is awful instant coffee. Finally, most of the time, lobby was empty of staff. It could be much better but, for what it is, it was mediocre value for money.

Partner

10/10

Exceptional

24 Feb 2026

David

Had a

10/10

Exceptional

26 Jan 2026

Lyndon

Staff were great very helpful. Location of hotel was perfect to explore all surrounding areas great roof top bar etc. highly recommend this hotel

Partner

10/10

Exceptional

26 Jan 2026

Wendy

The staff, The hotel, The location was perfect.
We would certainly return to this amazing hotel.
Our only complaint is .. We so wished we could have stayed longer .

Partner

10/10

Exceptional

24 Jan 2026

Billy

Clean room, friendly staff and an excellent location. This is a great value!

Leisure Partner

10/10

Exceptional

27 Dec 2025

Amanda

The hotel was fantastic, room clean and the whole place was spotless . The food was always freshly prepared.

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Roger

What stood out most during the stay was the exceptional service and attention to detail from the staff. The rooms were clean and comfortable, the amenities well maintained, and the overall atmosphere welcoming.

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Hazel

Lovely atmosphere. Incredible food. Really friendly staff

Leisure Partner

8/10

Excellent

09 Nov 2025

Pete

Very modern hotel, spotlessly clean. Some clever tech. Builds for the hotel, at park was small, can’t change that, but lift wasn’t built yet so had to walk heavy luggage into front of hotel. We did pre check in on phone, didn’t state needed expiry date from passport yet when went into lobby had to re check and enter so wasn’t quick. Had to load a key card pay tax on arrival. So wasn’t quick at all. Room really nice. However why put a sink in the bedroom next to a shower. When you use the toilet, you can’t wash your hands until you open the toilet door (bad design and not very hygienic) App was ok, but had to keep entering the key code which was frustrating. Asked for robes twice, said the service was completed yet still never arrived. Don’t get me wrong, beautiful hotel, stunning roof too bar (most expensive drinks we found on the island) . Staff really friendly. Maintenance fixed the fridge in room very quickly.

Partner

8/10

Excellent

07 Nov 2025

PETER

Clean / location

Leisure Partner

10/10

Exceptional

25 Oct 2025

Darius Jerome

The staff was nice, the room was clean and as shown online, and the location had a beautiful view.

Leisure Partner

8/10

Excellent

23 Oct 2025

Christopher

Breakfast was delicious, however, they need felt on the bottom of the chairs. Room was very dark and lacked drawers for tourists staying a week. Nice location to the harbor, shopping and dining options. The rooftop bar had great music and drinks. The view from our ocean front room was fabulous. I can’t state more strongly the lighting at the property is very low. We used the gym but it lacked a Smith Machine which was disappointing since they have the room.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Nicholas

Leisure Family

8/10

Excellent

26 Sep 2025

Erin

Great hotel. Rooftop pool and staff amazing. Great location - walking distance to everything.

Leisure Friends

10/10

Exceptional

20 Sep 2025

Rosana

Beautiful hotel and friendly staff

Leisure Friends

8/10

Excellent

19 Sep 2025

Joshua

We had a great time on our honeymoon. It’s a bit noisy, but beautiful. Staff are lovely

Leisure Partner

8/10

Excellent

19 Sep 2025

Doris

Lovely hotel, friendly staff and very clean.
The reception team are excellent! Really friendly and helpful.
Situated Within walking distance to the centre of town and with lots of excellent restaurants around the area.
It would’ve been nice if our coffee & tea was replenished everyday without been charged, I think that is part of the service in my opinion. The alcohol prices at the top bar are astronomical and there’s no prices available so when we got the bill were shocked by it.
All in all a good experience

Leisure Partner

10/10

Exceptional

11 Sep 2025

Sam

Absolutely amazing hotel . Smell in the lobby , attentive stuff , quiet music , facilities - everything was the highest level

10/10

Exceptional

11 Sep 2025

Lorna Melissa

Just back from a week staying at Next Savoy Signature. We booked a studio room with sea view and were not disappointed. The room was large & bed very comfortable. It had a large balcony overlooking the pool & sea. Staff all very friendly & helpful. Breakfast buffet was amazing, huge choice of hot & cold food. We also had an evening meal in the restaurant by the pool, food & staff there were excellent also. I would highly recommend & would stay there again if returning to Madeira.

Leisure Partner

6/10

Pleasant

08 Sep 2025

Yugal

Room was very cold and AC was defective, no coffee provided, room service was unavailable, no water, shampoo, body lotion, robes, or slippers provided. Stay was mediocre for the pric.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Abderrahmane

perfect staycation !

Leisure Friends

8/10

Excellent

22 Aug 2025

Verified traveler

Good quality price ratio

The room was clean, we had great service for the time we were there. The only negative point was the smell in hallway during the day. It smelled like sewer those Times but when we entered the room it was ok. We had a room in the second building next to the pool with a kitchen Which was useful and well equiped. The location is perfect, not too close but not too far from the city, a 15-20 minutes walk.

Friends_and_family Friends

10/10

Exceptional

20 Aug 2025

william robert

Excellent

Leisure Family

10/10

Exceptional

10 Aug 2025

Divine

Tidy rooms, amazing facilities and great hotel all round

Leisure Partner

6/10

Pleasant

29 Jul 2025

Andrew

Good= location next to the beach, close to many restaurants, good value. Bad= queen bed was 2 singles pushed together, mattress was hard& uncomfortable , coffee at breakfast buffet was disgusting.

4/10

Poor

08 Jul 2025

Michele

Property was very noisy and the staff seemed non existent

Leisure Family

6/10

Pleasant

03 Jul 2025

Alana

Good hotel with great location, lacking in service

The hotel is ideally located and short walk to the town and local restaurants. The pools are great with beach/sea access. We did find it disappointing that on several occasions when trying to get a sun lounger, it was impossible due to people taking them for the full day. Service was very hit and miss with waits at the bar as well as reception for any assistance. We had been promised a welcome drink due to a sepcial occasion which never arised, even when we asked about it. Overall, service levels can certainly be improved.

Partner

10/10

Exceptional

03 Jul 2025

Abhishek

Great property and service

Leisure Family_with_children

10/10

Exceptional

01 Jul 2025

Mansour

10/10

Amazing stay, staff went out of their way to make sure we were looked after and that seemed to be the norm.

Partner

10/10

Exceptional

07 Jun 2025

Robert

Very happy with our stay

Partner

10/10

Exceptional

06 Jun 2025

lucretia

The hotel is beautiful with great service very clean and in a great location

10/10

Exceptional

24 Apr 2025

Debra Jane

Lovely modern, clean hotel with very helpful and friendly staff. Great breakfasts and great pools, very relaxing break.

Leisure Family

10/10

Exceptional

21 Apr 2025

Verified traveler

Amazing hotel, shame about the staff

Stunning hotel, very comfortable and quiet room with a beautiful view of the sea. Lovely pool, gym and sauna. Great location, 25 mins walk to the old town and 5 mins to some lovely bars and restaurants. The only let down was the staff really…they were the least friendly we came across in Madeira. We were not impressed with the service fee that was automatically added to every bill considering the poor level of service. The friendliest member of staff we came across was the guy that was on reception when we checked out at 3am!
Also the drinks weren’t very nice and were very expensive.

Partner

10/10

Exceptional

21 Apr 2025

orimar

Very nice experience I would recommend it to anybody!

Leisure Family

4/10

Poor

17 Apr 2025

Harrison

**Unacceptable Experience with Ant Infestation and Staff Attitude**

I recently stayed at the Next Savoy Hotel and was deeply disappointed by the experience. Over the course of three days, I repeatedly informed the hotel staff about an ant infestation in my room. Ants were crawling on the bed, floor, kitchen table, and kitchen area. Despite notifying them multiple times, the response I received was shockingly dismissive. One staff member openly admitted, \"We get this complaint a lot, I’ll be honest there’s nothing we can do but clean your room again.\" This is unacceptable—repeated cleaning without addressing the root of the problem does not resolve the issue.

To make matters worse, another staff member implied that we also have ants in our home. This insinuation was both offensive and unprofessional. As paying guests, we expect a clean and comfortable environment, not judgment or excuses.

At a Marriott or Hyatt property we would atleast be offered a new room.

Leisure Partner

6/10

Pleasant

10 Apr 2025

maureen

Most of the staff here were disinterested and unfriendly

Leisure

10/10

Exceptional

25 Mar 2025

Kathy

The Hotel was excellent, the staff at Reception were very helpful as were the Cleaning Staff.

Friends_and_family Family

10/10

Exceptional

24 Mar 2025

Diane

Beautiful hotel in gorgeous surroundings. Loved having pools, gyms, sev. restaurants & bars, garden across the street. If I return to Funchal I would choose to stay here again.

Leisure Partner

6/10

Pleasant

17 Mar 2025

Maria Camila

recently stayed at this hotel and appreciated its excellent location—very convenient to nearby restaurants, shopping areas, and key attractions. However, I was disappointed by the overall atmosphere. The staff did not come across as warm or welcoming, which affected the overall experience. Additionally, the pool appeared green, likely due to the yellow tiling, which was a bit off-putting. While the convenience of the location was a definite plus, the hospitality and maintenance could use improvement.

Leisure Family_with_children

10/10

Exceptional

01 Feb 2025

Puneet

Amazing rooms and staff! Nice pool area!

Leisure Partner

10/10

Exceptional

23 Jan 2025

Emma

Fly through.

Only stayed 1 night, but a very nice hotel

Friends_and_family Family

10/10

Exceptional

19 Jan 2025

Ron

Beautiful site in a glorious area. Great breakfast buffet, and scenery.

10/10

Exceptional

06 Jan 2025

Helen

Great hotel - breakfast is excellent and rooms very comfortable. Pool area also lovely and a treat to have sea access.

Leisure Family

10/10

Exceptional

03 Dec 2024

Lindsay

Fabulous location, with steps straight in to the sea. The views are amazing and the rooms were spacious, stylish and comfortable. The Pool side restaurant is excellent, with really friendly staff and great service. We will be back!

Leisure Partner

10/10

Exceptional

30 Nov 2024

Ronald

Staff very helpful, walkable to down town,would stay there again.

Leisure Self

10/10

Exceptional

21 Nov 2024

Kathy

It was beautiful! A huge suite with 3 balconies! A separate large bedroom. Very eclectic. Cool!

Leisure Family

8/10

Excellent

13 Oct 2024

Brinda

Enjoyed my etay

10/10

Exceptional

05 Oct 2024

Steven

Excellent location with excellent quality food and cleanliness. Ocean access and multiple pools is great. Would stay again.

2/10

Poor

27 Sep 2024

Daniel

This hotel ended up being such a shame as my girlfriend and I were so excited to go after seeing lovely pictures online. What we found there was not anywhere near as nice as advertised.

The rooms were not cleaned properly and the kitchen area was incredibly dated. The main issue was that the air conditioning was awful which meant that I spent most nights sleeping on the sofa as it was the only area of the room which was not too hot to sleep. I complained to hotel management about this multiple times who did not resolve the issue. The lack of sleep seriously impacted our holiday.

10/10

Exceptional

25 Sep 2024

Susan

We absolutely loved our stay in the ocean suite! Room was spectacular! The only criticism I could give is that the staff at the bar in both pool areas were quite unfriendly, and weren’t very pleasant in the bar areas. It wouldn’t put me off from staying again though.

6/10

Pleasant

18 Sep 2024

Sharon

Room layout not well thought out. Nowhere to hang towels, no shelf in shower to put shower gel, shampoo etc . Lighting very poor. No dressing table.

10/10

Exceptional

14 Sep 2024

Lisa Michelle

I don't have a bad word to say! About 20mins drive from the airport costing about 40euros in a taxi. The hotel was spotlessly clean everywhere. Excellent high quality food choices for reasonable prices. Staff were friendly and polite. Facilities were excellent. Plenty of sunbed arounds the pool with an adults only section on the 11th floor with amazing panoramic views. We were abit hesitant about the access to the sea area as its not a 'traditional beach' but the sea was so clear and non polluted also life gaurd warning flags in action. Approx 20min walk into Funchal city. 2mins up the hill from the hotel plenty of bars and restaurants serving variety of excellent food. Will definitely be staying here again and will recommended!

Leisure Partner

10/10

Exceptional

13 Sep 2024

David

Super clean hotel, very pretty, friendly personnel and incredible terasse (and its access to the ocean) It feels safe and the view from our room (ocean room) was simply breath taking.

Leisure Partner

10/10

Exceptional

13 Sep 2024

Antonio

Wonderful accommodations. Clean, kind and super attentive. Highly recommend

10/10

Exceptional

12 Sep 2024

Richard

Great experience as always highly recommended

8/10

Excellent

08 Sep 2024

Nicola

The hotel is a little bland in design but the room was a good size. Breakfast was ok. The pool is a nice touch and the food in the restaurant by the pool was really good. Was nice to use the steam and sauna after a long hike. There isn’t loads of parking but we never had a trouble parking. Staff were friendly and helpful.

Partner

10/10

Exceptional

06 Sep 2024

Steven

Yeah nice. Can swim in sea every day and chill. Drink prices bit sharp

Leisure Partner

10/10

Exceptional

29 Aug 2024

Jennifer

Beautiful property, and great pool / resort area. Our room and balcony overlooking the pool area and ocean were phenomenal. We loved our stay here and proximity to bars/restaurants. Madeira is gorgeous.

Leisure Friends

8/10

Excellent

27 Aug 2024

George

Proximity to the ocean

Leisure Family

8/10

Excellent

19 Aug 2024

Johanna

Staff wasn’t very friendly but the hotel was nice and nice location

Leisure

10/10

Exceptional

09 Aug 2024

Ian

Lovely hotel in an excellent position with the sea accessible.

Leisure Partner

6/10

Pleasant

07 Aug 2024

Paula Cristina

Air conditioning didn’t work very good, very small pool

Leisure Partner

10/10

Exceptional

25 Jul 2024

Lauren

I would definitely stay here again! It was clean, modern and comfortable.

Leisure Family

8/10

Excellent

19 Jul 2024

Mark

Clean, airy but also quite cosy with the low light
Beautiful flowers welcome you in reception and staff were very helpful and welcoming
Bedroom retained a slight damp smell but this was due to the open shower in room and need to keep doors/windows shut for the air conditioning.

Leisure Partner

10/10

Exceptional

15 Jul 2024

Calum

Amazing!!!!!!

We stayed here for 5 nights but we definitely could have stayed longer! We stayed in the Ocean Suite which was more like a small apartment with a small kitchen and lounge/ dining area. We also had an incredible view of the ocean! The walk into Funchal was around 15 minutes but there are restaurants and pubs nearby which are easy to get to. The hotel is on a steep hill, so bare this in mind when booking!

The hotel itself was lovely. There are 2 pools, one with a bigger restaurant and more sun loungers. This also had its own pier so you could swim in the sea. The other is a rooftop pool with a bar and sushi restaurant (we had the sushi and can confirm, it is 10/10) with more incredible views of the sea. We would DEFINITELY stay again and highly recommend!!!

Leisure Partner

8/10

Excellent

08 Jul 2024

Caroline

Staff were possibly a bit to laid back but I guess that was the hotel ‘vibe’

Leisure

8/10

Excellent

05 Jul 2024

judith

The NEXT hotel is sleek, clean and walkable into Funchal. The vistas from the room are gorgeous and I love that you can also access the amenities at the Royal Savory from the hotel, as well.

The only thing that would make me not want to stay there is the bathroom privacy- there basically is none, just a clouded glass door that is so see through that you can see the color of people's skin and movement. This is both for the toilet room and the shower room. We actually took turns staying on the deck while others were in the shower to give them privacy. It was annoying. There was no place to hang a towel so afterwards, you had to walk out all wet and it just wasn't comfortable.

Leisure Family

10/10

Exceptional

29 Jun 2024

zachary

Exceptionally helpful and friendly staff. Very nice property that's walking distance to funchal centre.

Partner

10/10

Exceptional

27 Jun 2024

Meghan

Amazing property. Jessica at the front desk is beyond amazing at what she does! Five stars to her!

Leisure Partner

10/10

Exceptional

04 Jun 2024

Oleg

Great view

10/10

Exceptional

03 Jun 2024

christine

Great seaside room Turkish sauna pool with wonderful beds!!

Leisure Partner

10/10

Exceptional

23 May 2024

elena

Breakfast varieties are excellent. Fresh and healthy. Clean, beautiful view to the ocean. Good area around the pool and convenient steps for swimming in the ocean.

Leisure Family

10/10

Exceptional

13 May 2024

Paul John

Our room was so much greater than we could have imagined. The rest of the property was lovely and on days we needed a break from all of the site seeing we had such a relaxing day at the pool. I also loved the use of their app which made requesting anything from an ironing beard to a late night bottle of wine so simple and easy. I would be so happy to stay here again.

Leisure Partner

10/10

Exceptional

29 Apr 2024

Geoffrey

Slick reservation process

10/10

Exceptional

08 Apr 2024

Wesley

Great place. I'm coming again.

Leisure Friends

10/10

Exceptional

03 Apr 2024

ALEXANDER

Near to the diving school

8/10

Excellent

26 Mar 2024

Shilpa

We loved our stay!

Leisure Family

6/10

Pleasant

05 Mar 2024

Jukka

Nice hotel but stale air in the room

Nice location, good gym and pools.

For some reason my room had strange (bad) smell. I tried to get rid of it by keeping the balcony door open during the nights but still there remained some smell the whole visit (four nights).

I tried to change the room, but unfortunately the hotel was fully booked.

Self

10/10

Exceptional

15 Feb 2024

Deana

Really lovely hotel, conveniently located for an easy walk into the centre of Funchal. Staff were all very lovely. My only negative point was that unknown to us, we arrived when the carnival was on, and had difficulty both finding and the accessing the hotel due to road closures. After a long day of travelling and trying to navigate the roads at night in a hire car, we went round in circles trying to reach our hotel. After trying to phone the hotel for advice, no one answered our call. Eventually we managed to find a blocked road, that said access only and got to it. Answering the phone or an email to explain how to get there on carnival night might have saved a lot of first night stress. Overall though, we had a lovely stay, and reception even rang down to the kitchen to ask if we could get a meal late at night on arrival day. We would definitely stay there again.

Leisure Family

10/10

Exceptional

12 Feb 2024

Virginia

Wonderful location, excellent breakfast, friendly helpful staff, fantastic pool area, reasonably priced.

Leisure Partner

6/10

Pleasant

04 Jan 2024

Raymond

Having to cross a bridge to get to the room was not good; the app did not work for the whole week .