The Cliff Bay Resort

Portugal , Madeira
FUNCHAL, Estrada Monumental, 147
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75 reviews shown

10/10

Exceptional

12 Mar 2026

Nicholas

The rooms are beautiful and all have ocean views, very peaceful and beautiful

Self

2/10

Poor

09 Mar 2026

Shanice

Very disappointing stay. The resort looked nothing like the photos online and the condition of the place was really poor. It felt run down and not well maintained at all.
For the price we paid, the standard was far below what we expected. The whole experience was very underwhelming and I would not recommend staying here.
Should have stayed 1 night rather than 3nights.

Partner

10/10

Exceptional

18 Feb 2026

Kerah

I had a great stay. The room was very clean and well maintained, and the check-in process was seamless and efficient. The manager was especially helpful and accommodating, which really made the experience even better. I would definitely recommend this hotel and would stay here again.

Partner

10/10

Exceptional

16 Feb 2026

Kristina

We are so blessed on this Valentine's trip ❤️
Our stay in Portland is coming to an end and we don't want to leave! We stayed 7 nights in the Sea Vistas and loved it! The cabin was clean and had everything we needed plus a Jacuzzi on the balcony! The grounds are breathtakingly beautiful and kept immaculate.
We've had the resort almost fully to ourselves, only seeing our neighbours a few times and others only at meal times. The salt water pool area is our karaoke stage and our balcony a haven for cute lizards 🦎
Fresh coconuts every morning to drink, bread fruit and island fries chicken are a new obsession and the locals even invited us to a Valentine's party. Some places just feel like home, or like you're returning and Jamaica is that place for me 🇯🇲❤️
Bret, Jeff and all the other staff were top notch! This place knows service! The kitchen ran out of a few things but got on the phone and ordered it right away. We also got a few things on the house and some supplies delivered for us from Kingston! We can't rave enough about this place! We did have a power outage one day but the resort worked quickly to have everything back up and running with JPS - it left us some time to unplug and read some of the amazing books at the library on property! There are resort dogs and kitties to love and an amazing salt water pool pumped right from the ocean which we've never seen! Thebath robes were another nice touch but they are tiny - I'm 5ft 115lbs lol should have seen my man in one 🤣

Leisure Partner

10/10

Exceptional

15 Feb 2026

Courtney

The staff

Leisure Friends

6/10

Pleasant

04 Feb 2026

Simone

Amazing views, perfect for a weekend getaway.

Leisure Partner

2/10

Poor

12 Jan 2026

Nardea

Roaches in our rooms, towels were dirty, fly in our tea, poolside & pool dirty. Monique at the front desk was the best part of our experience. Woke up with bumps that looks like something bit us while we were sleeping. Place is clearly not managed properly. The absolute worst stay experience I’ve ever had. Absolutely would not recommend.

Leisure Friends

4/10

Poor

10 Jan 2026

Rene

The accommodations were below expectat

10/10

Exceptional

09 Dec 2025

Glenise

My family and I had a wonderful stay at Sea Cliff Resort. From the moment we arrived, the manager, owner, and his son were warm, hospitable, and assisted us with everything we needed. Their kindness really made our stay feel special.Thank you were we all amazing, The ambiance is peaceful, and the scenic ocean views are absolutely stunning! the perfect getaway if you want to relax. The property is beautiful and very well kept, and every corner feels like a photo moment. The breakfast and cocktails were very good, and added perfectly to the overall experience. This place is truly a Portland gem, and my family and I can’t wait to go back. Highly recommended!

Leisure Family

4/10

Poor

07 Dec 2025

Latania

You receive what you pay for as cost is cheap. It’s very outdated and needs some modern amenities. The staff is nice though and scenery is great.

Leisure Family

10/10

Exceptional

24 Nov 2025

Dennis

The best hotel that l've ever stayed at in my whole life,the staff were exceptional shout out to Monoque and the owner Errol went above and beyond to make it a personal interest in our well being,can't praise everyone enough loved it so much l've already reserved my room for next year

Leisure Partner

10/10

Exceptional

15 Nov 2025

Jolleen

It was lovely there.

10/10

Exceptional

15 Oct 2025

kerry

Bathroom was small
If your a tall person using the toilet could feel uncomfortable overall property was quiet and nice

10/10

Exceptional

08 Oct 2025

Magdalena

Absolutely magical the view , room , staff very very friendly management so professional, Everyone I couldn’t recommend it enough, food nice, local people so nice in love with this place definitely will be back , so clean place !

Partner

10/10

Exceptional

06 Oct 2025

Leanne

Sea Cliff is the ideal escape. It’s me second stay here and I’ll definitely be back again. The view from the room is to die for.

Leisure Family

8/10

Excellent

25 Sep 2025

Renee

The location is beautiful and quite serene

Leisure Partner

10/10

Exceptional

11 Sep 2025

Michelle

Really enjoy stay- scene and hospitality. Definitely a redo. Close to nice excursions

Friends_and_family Family

8/10

Excellent

08 Sep 2025

Sonia

The pool was under construction but overall my stay was ok.

Leisure Partner

4/10

Poor

24 Aug 2025

Keleshia

Limited breakfast options

Leisure Partner

10/10

Exceptional

20 Aug 2025

Talisha

The views at the property are exceptional. It’s gives a cabin vibe. It’s a great choice if you want to unplug and relax. I went alone and I felt very peaceful. It’s a small property and the only thing to do onsite is really eat, relax and take in the views. I definitely also recommend that you only select this property if you’re driving. There’s nothing in walking distant. Frenchman cove, Reach Falls and blue lagoon is about a 25 mins drive. I did both Frenchman cove and Blue lagoon the same day as they’re 5 mins away from each other. I did Reach Fall separate as it’s the opposite direction. I would definitely stay here again.

Leisure Self

10/10

Exceptional

10 Aug 2025

Julieann

My stay at Sea Cliff was relaxing. It's a beautiful property with relaxing views of the ocean from almost all the rooms. The bed was large and comfortable. The food was good we had breakfast included with our stay. The staff was warm and friendly. I felt like I was staying at a friend's house instead of a resort.

8/10

Excellent

08 Aug 2025

Michael

Great stay good food

6/10

Pleasant

27 Jul 2025

Verified traveler

Rustic charm in serious decline

Charmingly rustic experience and fabulous cliffside views from everywhere on the property--
but with virtually no operational services or amenities such as the pool or an open bar I'm not sure what I got for the cost

Friends_and_family Family

6/10

Pleasant

23 Jul 2025

kacy

Terrence is horrible… and the fact 2 people stopped me to tell me to leave the property to eat food was disturbing.

10/10

Exceptional

22 Jul 2025

Samantha

I recently booked several rooms over the past weekend as my family traveled to Jamaica for a funeral. We had a few mishaps on our part, but the staff was incredibly understanding and accommodating throughout.

The rooms were clean, the staff was friendly, and Terrence went above and beyond to make sure we were taken care of. The food was delicious, and even though the pool was a little low on water, my kids still had a great time.

The view was absolutely breathtaking. Overall, this was a wonderful experience during a difficult time, and we truly appreciate the hospitality. We’ll definitely be back.

Business_and_leisure Family_with_children

4/10

Poor

02 Jul 2025

Petrina Francis

Never going back! The owner was very rude and their policies are ridiculous. Breakfast doesn't start until 8:30 a.m. and the office doesn't open until 9:00 a.m. They take their last order at the restaurant at 6:30 p.m. and the restaurant closes at 8. If you mess up their towels with make up, you are charged for it!

Leisure Family_with_children

10/10

Exceptional

02 Jul 2025

warren

The view is right on the ocean with an amazing panoramic view of the coastline

Leisure Partner

10/10

Exceptional

25 Jun 2025

Damian

Clean and tidy room with breathtaking views 😍😍😍

Leisure Self

10/10

Exceptional

24 Jun 2025

Delano

Sea cliff is an excellent get away spot for persons who want to explore Portland and its surrounding areas. Our room was excellent and the dining options were great and delicious. We have no complaints whatsoever. Shout out to the manager Ms Ricketts she was truly attentive to our needs

Leisure Partner

6/10

Pleasant

10 Jun 2025

Keisha-Lou

The Resort, nestled right above the cliffs overlooking the sea. The breeze was so nice and relaxing. We drove in the resort and could picture the glory of it, but that was about it. Our room’s location was awesome. We had a triple doors that can open up to the balcony that house a jacuzzi tub. But we couldn’t open all the way as curtains were fixed so they couldn’t be pulled all the way back to get full access. Bomber. Our view of the sea wand coast was awesome. Just breath taking. The room could have been awesome but it as well as the property is old and in need of some well needed good renovations Things were just not giving resorts. It is stayable, we made the most of it and enjoyed ourselves because of who we are. They offered breakfast with only one Jamaican per day. After breakfast there is nothing to do. If you don’t have a car to explore outside you are cooked. The pool don’t even seem inviting as the water is way below the tiled level to hold on to the edge. They have outside seated area but that’s it. U will just be sitting with nothing to do. There isn’t even a bar to get some drinks. There offer dinner which ends by 8 and def that’s it for the rest of the day. It’s in a remote part where there’s much driving it do to get to anything and to make it a little more difficult there was road work going on and made the drive much longer. The staff is great they did what was expected

6/10

Pleasant

02 Jun 2025

Juven

We stayed for one night. Arrived at 7pm. Restaurant closes at 8 and stops taking orders by 7pm. The views are amazing and the sound of the Caribbean Sea is ceaseless and primordial. That’s the best thing this hotel has going on for it. It’s rustic which is by design but also is in need of updating ( paint chipping , cracks etc). The beds were comfortable and there is ac in rooms. The breakfast is limited but what we had ( Salish rundown and cooked “food” was good. I did yoga and exercises on the balcony in the morning. Overall I would stay again mostly because of the Caribbean Sea

Partner

6/10

Pleasant

01 Jun 2025

Georgette

Disappointing Experience Despite the Beautiful View

The view from the room at sea cliff resort in Portland, Jamaica was undeniably stunning — the natural scenery is the property's strongest asset. Unfortunately, my overall experience did not reflect the level of hospitality one would expect from a destination known for warm service and relaxation.

Upon arrival, I was unexpectedly required to pay a security deposit that was not disclosed prior to check-in. The front desk insisted this was included in my Expedia confirmation email, but despite checking thoroughly, I could not find any such mention. While I ultimately agreed to pay—understanding the need to protect linens from potential damage—it was frustrating and felt poorly handled.

The real disappointment came at check-out, when I was made to wait for a housekeeper to retrieve a sheet and point out a minor dirt mark, apparently in an attempt to withhold part or all of my deposit. This experience was uncomfortable and quite frankly insulting. Are linens no longer washed between guests? This approach is not in line with standard hospitality practices, and it left a very negative final impression.

It's unfortunate that such a beautiful property is undermined by unclear policies and poor guest relations. I hope management takes this feedback seriously and improves communication and checkout procedures going forward.

Leisure Partner

8/10

Excellent

24 May 2025

Candice

Friendly staff, clean property but most of all the location is just beautiful and breathtaking

Leisure Friends

2/10

Poor

16 Jan 2025

Latoya

Omg! This place is terrible! It needs to shut down and get renovated and exterminated, those cockroaches are like an extra man inside the bedroom, then the curtains are filled with morass from the water on the ground from the rain that blew inside the closed bedroom while rain fall.

Leisure Partner

10/10

Exceptional

12 Oct 2024

Jade

Great property

8/10

Excellent

07 Oct 2024

Diane

The property is very unique. Most of the rooms are ocean view and the views are breathtaking. I liked the special touches like the hammock on the balcony. the room was very large. There were some housekeeping items that could use a little attention, but overall, lovely property. Having a nice restaurant with outdoor seating was great as well.

Leisure Partner

6/10

Pleasant

07 Oct 2024

Bryan

Someone try to enter my room

10/10

Exceptional

23 Aug 2024

RORY

Views n service was on point

Business_and_leisure Partner

8/10

Excellent

17 Jul 2024

shanicka

Property was beautiful just needs a little work. I love the flinstone look interior 😊

10/10

Exceptional

27 Jun 2024

Tamara

The views were breath taking and the staff was fantastic. Monique is very professional, charming, helpful and accommodating. Tiffany and \"TT\" provided excellent service. We can't wait to visit again..

Leisure Friends

10/10

Exceptional

22 Jun 2024

Tamika

The view from any room is breathtaking. You also hear the Caribbean sea no matter where on property you are. It was soooo relaxing. I enjoyed every moment of this trip.

Leisure Family

10/10

Exceptional

10 Jun 2024

Verified traveler

Beautiful Views

Lovely hotel and the view from our room was just perfect and offered great views of sunrise from everywhere in the room, even in bed! The hammock was great too! Lovely, comfy bed. The space around the bathroom sink was quite small but the shelves just outside the door were very usefully positioned.

Friends_and_family Family

8/10

Excellent

08 Jun 2024

Sabrina

Nice friendly staff. Very helpful.

Business_and_leisure Family

8/10

Excellent

28 May 2024

Shanie

I didn’t give full stars for the property because there are a few details that would make this place phenomenal. Resurfacing the pool and cleaning the pool equipment. I would have liked to swim but the condition of the pool was not inviting. Also the bathroom sink has mold and you can see the wood rotting. The tube doesn’t look like it’s really cleaned (even though it’s made from beach stones). I took a shower in my crocs.. felt cleaner that way.

Leisure Friends

10/10

Exceptional

12 May 2024

RICHARD

The location is a perfect getaway from the typical tourist spots. The view of the sea and the natural scenery will make you wanting to come back every chance you get. There’s a great Jamaican chef on location and you will enjoy the foods.

Leisure

10/10

Exceptional

01 May 2024

Javain

As a Jamaican national and native from Portland I was truly impressed with the property and my stay for the two nights. This trip was the pre celebration for my wifey birthday. The property is authentic and rustic and very secluded. Terrance helped to check us in and showed us great hospitality while on property. Breakfast is included and was delicious. We also ate dinner one night which was delightful as well. The views from the room overlooking the ocean is priceless. The pictures online don’t do justice to the property.

Leisure Partner

10/10

Exceptional

29 Apr 2024

shelmela

Quiet relaxing ocean view love it

Leisure

10/10

Exceptional

15 Apr 2024

Kelroy

The place was nice and clean, the lounge could open a bit later, that would be nice. Make sure you don’t use their towels to wipe off your makeup. They check this at checkout.

Leisure Family

10/10

Exceptional

14 Apr 2024

Gavin

The team at Seacliff Resort is professionally trained and pleasant. Will definitely be returning.

Leisure Partner

8/10

Excellent

26 Mar 2024

Teddy

The view was amazing, more choices on food would be nice

Leisure

10/10

Exceptional

20 Mar 2024

Sashoy

View was breathtaking

Leisure Partner

10/10

Exceptional

17 Mar 2024

ACKEEM

The view was exquisite. It was a very relaxing stay

Leisure Partner

10/10

Exceptional

14 Mar 2024

Floanna

The property is beautiful and spacious. This is definitely worth the hype in regards to the accommodations.

Leisure Family

10/10

Exceptional

12 Mar 2024

Jennifer

We checked in at the end of February 2024 and enjoyed our stay here. Terence coordinated a beautiful candlelight dinner by the water (tip: book ahead). There is an extra associated cost but worth it in our minds and was offered to us as an option. Monique (who checked us in) was very attentive/accommodating and when asked about different (more comfortable) balcony chairs, she said she would check and before we knew it, there was someone at our door with the new chairs! The master grand suite provided a beautiful view of the ocean and lulled us to sleep each night. Some of the property is worn down, but to be expected due to repeated contact with salt water. This is normal! If you are comfortable to take a local taxi, do it and take a trip to the Boston Jerk Centre and Boston Beach. Locals tend to dine at the resort restaurant as the food is incredible. Breakfast was included with our stay and we always chose the traditional Jamaican cuisine and it always so well presented and extremely delicious! We would definitely go back and will request the Inn Seclusion or Private Chalet next time! Just based on what we could see from the outside. Enjoy yourself at the Sea Cliff Resort!! We certainly did (celebrating 25 years of marriage here).

Leisure Partner

6/10

Pleasant

07 Mar 2024

Nicklett

It was my second visit. The view is very scenic and peaceful. The dining options are limited with few other off property options and the property needs upkeep. On both visits the pool was dirty and the pool area unkempt and so the pool is not utilized. Property just needs to be properly maintained as otherwise it has great potential.

Leisure Family

6/10

Pleasant

15 Feb 2024

Garnet

I did not find the staff pleasant or helpful. Heater wasmt working, AC remote needed batteries.

Leisure

10/10

Exceptional

14 Feb 2024

yalverton

Nice hotel

Leisure Partner

10/10

Exceptional

08 Feb 2024

Erika

Beautiful sea view, wonderful staff, lovely property

Leisure

6/10

Pleasant

01 Dec 2023

Glenda

The rooms were rustic and the views were amazing. The dinner service was lacking. The staff acted as if our presence was an inconvenience.

Leisure Friends

10/10

Exceptional

20 Nov 2023

Elizabeth

The views and sounds of the ocean were beyond spectacular! Our room was very spacious and was elegant yet rustic. The bed was very comfortable. My only complaint is that we never had very hot water...it was more lukewarm. It wasnt a big issue as the outside temperature was so hot. The air conditioning was very comfortable and Terrence the manager was kind, friendly and very helpful. He arranged a ride for us to get back to Montego Bay. We very much enjoyed our dinners while overlooking the beautiful sea.

Leisure Partner

8/10

Excellent

22 Oct 2023

Verified traveler

Rustic hotel with beautiful ocean cliffside views. Parking is free of charge

Partner

4/10

Poor

10 Jul 2023

Barbara

The honeymoon stay was a disaster. Hotel is not as advertised online. Only thing great about it was the sea view. The road leading to the hotel was a disgrace. Hotel and fixtures run down and dated.

Leisure

10/10

Exceptional

09 Jul 2023

Renay

I love the views

Leisure Family

10/10

Exceptional

17 Jun 2023

Damian

This resort is like a rare gem. If you want to be in touch with nature, this is place to be. The hotel was clean, staff were extremely professional and attentive to our needs. T.J served us a couple of time in the dining room and was wonderful. Monique was very professional and communicated very well to us. Nothing we requested for was a big deal. You must get a massage from the lovely and professional Antoinette, it’s definitely worth it. We stayed in the hotel for 3 days and had a wonderful time. Thank you to the staff at Sea Cliff resort and see you again soon.

Leisure Family_with_children

10/10

Exceptional

26 Apr 2023

Verified traveler

Terrance and staff were friendly and accommodating. Beautiful scenery. Delicious breakfast. Would definitely stay there again. Wonderful stay.

Friends_and_family Family

10/10

Exceptional

21 Mar 2023

John

The sea views are spectacular

Leisure Partner

10/10

Exceptional

14 Mar 2023

Brittany

The views from our room were stunning! This is the perfect hotel for relaxation, if you're looking for anything besides that I would say stay elsewhere. We throughly our relaxing stay and will be back again!

Leisure Family

10/10

Exceptional

26 Feb 2023

Shanique

It was the view and the staff for us. The view was absolutely amazing. The rooms were clean. The staff went above and beyond, and very accommodating. The property was also very central to mutiple attraction areas in Portland so lots to do.

10/10

Exceptional

21 Feb 2023

Monique

The view, the food and the staff were amazing.
Thanks to Mrs Ricketts for taking such good care of us

Leisure Partner

6/10

Pleasant

06 Feb 2023

Christine

It’s a beautiful place. But it needs to be kept better. I couldn’t eat my complimentary breakfast after spending $700 for 1 night because my eggs were full of shells. Clean up the property and hire more staff. Not worth my $700 the view is the best thing there.

Leisure Partner

6/10

Pleasant

31 Jan 2023

pete

A spectacular location will difficult road access makes this a bit of a get away from it all experience. In January it did have the feel of a place which was very out of season, quiet, not many guests, restaurant quite empty. We had a one night stop to visit Reach Falls which worked fine. Rooms are fairly basic but clean and comfortable.

Leisure Friends

10/10

Exceptional

11 Oct 2022

Shushanna

Excellent place if you want a getaway to rest and reset. I always enjoy my stay here.

Leisure Family_with_children

6/10

Pleasant

07 Oct 2022

Verified traveler

Beautiful Views

The hotel room and property were very clean. The property itself is beautiful. The air conditioning worked. They are gradually replacing the nylon ropes on the hammocks. Please be sure to get a room that has the black nylon. The yellow nylon ropes are old and fraying. The rope broke to the hammock for my room. Also, the door to the veranda came partly off the hinge, so opening an closing it was a challenge. The hinges on the door were a bit rusty, probably from sea salt.The light switch to the ceiling fan didn't stay, so we used a rubber and secured it to the light switch behind it. The menu was a bit more expensive then other hotels in Jamaica. I only stayed one night. However, the dinner we had was not edible. The cook used too much salt in meals. We didn't eat our meals. The waitress didn't take anything off of the bill either. Maybe she wasn't allowed to make that decision. I talked to the other guests they had the same complaint. Now with that being said, I spoke to the owner of the next morning before i checked out. He refunded me my dinner. We told him about the couple of things wrong with the room. He was grateful to be made aware of the issues and will be taken. The staff was very pleasant. The drive was about 2 hours from the town of Portland due to road construction. This a serene atmosphere. I would stay again once road is complete. I would give them a second chance. I think the nightly rate is pricey for what you get.

Friends_and_family Friends

6/10

Pleasant

29 Sep 2022

Rebecca

Quiet retreat

The road to the hotel is dreadful..either from st thomas or port antonio..Bar was not open..limited menu in restaurant...GREAT views from the room..nice pool, but it needed cleaning..

Friends_and_family Friends

10/10

Exceptional

12 Sep 2022

Aisha

The area was quiet and the rooms comfortable. The balcony was a good size for relaxing on. Staff was very helpful.

Leisure Friends