Name: Reid's Palace, A Belmond Hotel, Madeira
Address: Estrada Monumental, 139, Funchal Madeira, 9000-098, PT

10/10

Exceptional

24 Jul 2026

Daniel

Bea

10/10

Exceptional

10 Jul 2026

Chien

Such a beautiful experience at Reid’s. The staff was a delight and super helpful. Everything was taken care of. We needed a bandaid and the front desk had it in his jacket pocket! They think of everything! We booked several experiences with them and they all were done amazingly well. There were some hiccups in our transfers but very minor. We’ll be back!

Partner

10/10

Exceptional

05 Jul 2026

Ajit

Outstanding stay. Service was top of the line and the hotel is fantastic in every way.

Self

10/10

Exceptional

30 Jun 2026

Holly

Absolutely loved this hotel. Will absolutely return again.

Partner

10/10

Exceptional

29 Jun 2026

Emily

We cannot say enough about how much we loved our stay. The breakfast and spa were exceptional. Every staff member was friendly and helpful. We loved our turn down service with the little surprises- really was a nice touch! Staff at Briso do Mar and Villia Cipriani were both great and gave us good suggestions.

We will be back in the future!

10/10

Exceptional

21 Jun 2026

Derek

Excellent

Partner

8/10

Excellent

07 Jun 2026

Andrew

The hotel and facilities are excellent and the staff very friendly. The only problem was that the service was very slow. There seemed a lack of urgency in attending to the guests.

Partner

10/10

Exceptional

01 Jun 2026

Steve

Total luxury …views … beautiful gardens and amazing breakfast ….

Partner

10/10

Exceptional

31 May 2026

Shelagh

Truly a lovely property. The staff was wonderful and there was always something fun to do. The restaurants on site were outstanding.

Family

10/10

Exceptional

29 May 2026

Sharon

The staff was very helpful and gave us the best feeling. The hotel is beautiful and the spa was very good

Friends_and_family Friends

10/10

Exceptional

22 May 2026

Andrew

Beautiful historic hotel. Lovely grounds, pool & sea access. The staff throughout were amazing. Returning in November

Partner

10/10

Exceptional

21 May 2026

Aaron

My favourite hotel in the world

Partner

10/10

Exceptional

18 Mar 2026

Bethany

We had a wonderful stay at Reid's Palace. The staff went above and beyond, the hotel is stunning and we couldn't have asked for a better experience.

10/10

Exceptional

06 Mar 2026

Anastasia

Amazing experience

10/10

Exceptional

22 Feb 2026

Ian

One word that sums up Reids is ‘Classy’. From check in to check out the attention to detail is impressive. The facilities are top notch - we enjoyed the tennis courts and the salt water pool. The breakfast was delicious - and the daily ‘special’ adds to the experience. The room was very clean and comfortable too - what a view! Overall very very ‘Classy’. Loved it.

10/10

Exceptional

12 Feb 2026

Elaine Mariano Da

Amazing place to stay! Great service too! 10/10

10/10

Exceptional

27 Jan 2026

Allan

Beautiful hotel in a great setting with great staff.

Partner

10/10

Exceptional

24 Jan 2026

David

Our. Short stay at Reid’s has been an excellent experience
All the staff have been friendly, helpful, polite and hospitable
The hotel has a beautiful aspect overlooking the Atlantic
The gardens are tranquil, the swimming pools immaculate
We would come back without hesitation

10/10

Exceptional

03 Jan 2026

James

We were welcomed and given a tour of the historic hotel by the front desk upon arrival. The room upgrade was to a suite overlooking the bay. The room, bed, and bath were clean and comfortable. A small gift arrived each day of our stay. The 1891 Bar proved to be an excellent alternative as we preferred early and smaller dinners. The Christmas brunch had excellent food options; it was a buffet next to the pools. The staff were most helpful on check out, holding our luggage until our rental car had been secured and we were ready for the next leg of our journey.

Partner

10/10

Exceptional

12 Dec 2025

Sarah

The amenities were lovely. The staff was impeccable - such thoughtfulness and care.

Leisure Self

10/10

Exceptional

26 Nov 2025

michael

perfection personified!

10/10

Exceptional

28 Oct 2025

Nina

Loved it all.

10/10

Exceptional

26 Sep 2025

David

Magnificent place. Magnificent staff magnificent breakfast. Magnificent. Nothing else to say

Leisure Friends

10/10

Exceptional

25 Sep 2025

Lisa-Jo

Beautiful place to stay when in Madeira. Very attentive staff. Caesar salad by the pool was a highlight after an adventure in the morning. Very relaxing and convenient location.

Leisure Family

10/10

Exceptional

25 Aug 2025

Kayleigh

Incredible hotel! The staff is amazing. So friendly, helpful, and accommodating. The grounds, rooms, and views are stunning. The sea pool is beyond and the diving boards are so much fun. We brought our 8 month old and they provided a crib, stuffed animal, and adorable backpack. The staff was also very sweet with the baby and offered a high chair at every meal. We also really enjoyed the thoughtful nightly gifts during turndown service. Spa also very nice.

Would highly recommend. Close to the airport. Incredible experience.

Leisure Family_with_children

10/10

Exceptional

17 Aug 2025

Jessie

Beautiful classic and historical. Old school luxury. Amazing

Leisure Partner

10/10

Exceptional

11 Aug 2025

Patricia

Wonderful place to stay. The terrace is delightful at any time of day. To be honest, I didn't want to leave the hotel for any reason except to hike. The service was amazing and there are many excellent dining options. Highly recommend!!

Leisure Family_with_children

10/10

Exceptional

11 Aug 2025

Laura

Wonderful stay in the wonderful Reid's Palace! Beautiful, tranquil surroundings a mere 15-20 min walk from Funchal. We stayed in a Superior Room which was spacious and comfortable. Food choices are varied in the hotel with 4 restaurant options in high season, great room service options and an excellent breakfast buffet. We didn't do the afternoon tea or eat in The William but would consider on a return visit. We couldn't fault the delicious seafood in Brisa do Mare or Italian options in Villa Cipriani, also the new Gelateria is a fun and delicious addition. All served up with a fabulous Madeiran welcome!

Leisure Partner

10/10

Exceptional

23 Jun 2025

David

-

10/10

Exceptional

14 Jun 2025

Helen

Outstanding hotel in every way. Can't wait to go back!

Leisure Friends

10/10

Exceptional

06 Jun 2025

Marta

This was the absolute best experience we’ve ever had. From start to finish, everyone was friendly, helpful and warm. The hotel and facilities are top tier. The breakfast is amazing. And the rooms and accommodations are the best you could ask for. If you go to Madeira, this is an absolute must stay!

Partner

10/10

Exceptional

28 May 2025

William

Style personified. A place steeped in history, full of character with exemplary staff and service. Highly recommended.

Leisure Partner

10/10

Exceptional

12 May 2025

Amy

This hotel is the only Hotel to stay at when you’re in Madeira

10/10

Exceptional

15 Apr 2025

Barry

The property is one of the best in Madeira. The history of the property is amazing and

8/10

Excellent

15 Apr 2025

Robin

Staff superb as expected for the Belmond group. Beautiful location but we knew this as we frequent Madeira each year. Very grown up hotel but unfortunately the Easter crowd started arriving with their children and the whole place changed to a very noisy uncontrollable place. Children running through the breakfast room as though it was a play centre and nothing seemed to be said. We were pleased to be leaving and would definitely suggest you do not book for this time of the year if you want peace and quiet.

Leisure Partner

10/10

Exceptional

26 Mar 2025

Ruth

Unique experience

Leisure Family

10/10

Exceptional

10 Mar 2025

Christopher

2nd stay here, always a real pleasure to stay at Reid’s. The quality of service, and everything else was perfect. We will return.

Leisure Partner

10/10

Exceptional

17 Feb 2025

Hywel

Lovely historical hotel, wonderful friendly staff, great food and magical gardens/views. Couldn’t be faulted

Leisure Partner

6/10

Pleasant

03 Jan 2025

Seán

For a Belmont property, it really needs a refresh.

Leisure

10/10

Exceptional

16 Dec 2024

Simone

The staff is very polite
Perfect service

Leisure Family

10/10

Exceptional

28 Nov 2024

Janine

Our stay at Reid 's Palace was nothing short of exquisite! From the moment we stepped onto the property, until we departed, we experienced only the finest of service and accommodation. We were on the first 3 days of our honeymoon and every moment was memorable. The views - the twinkling lights at dusk, the lovely breakfasts ... I could go on and on. We received lovely handwritten notes of congratulations on beautiful stationery, and a bottle of champagne beautifully presented in an ice bucket. Turndown service each evening was thorough and meticulous. These are wonderful \"throw-back\" touches from another era, yet everything felt authrntic and genuine! We can't wait to return for an anniversary! Thank you, from the bottom of our hearts for making the first days of our lives together so memorable! 💝

Leisure Partner

10/10

Exceptional

17 Nov 2024

Maureen Gibbons

Beautiful property, exceptional staff, lovely accommodations and service.

10/10

Exceptional

10 Nov 2024

Andrew Maxwell

Wonderful staff who couldn't do enough, excellent breakfast and amazing accommodation. I real treat. Thanks to everyone for making our stay so special

Leisure

10/10

Exceptional

07 Oct 2024

Lisa

If you're a fan of Belmond Hotels, Reid's Palace will become an instant favorite of yours. Exceptional attention to detail, stunning views, delicious food and overall, outstanding hotel experience. Reid's Palace is the type of place that once you check-in, you don't want to leave. Truly grateful to have stayed here and indulged in the beauty and hospitality of this hotel and staff. Thank you for such a memorable experience.

Leisure

10/10

Exceptional

16 Sep 2024

Judith

Delightful property with warm and friendly staff. The amenities are top notch.

Leisure Partner

6/10

Pleasant

04 Aug 2024

Ayesha

The room I purchased was not available per property manager. I need a credit back Expedia

Leisure

10/10

Exceptional

20 Jul 2024

Evie

amazing stay, would visit again!

Leisure Partner

10/10

Exceptional

17 Jul 2024

Michaela

Truly one of the best hotels I've ever stayed at. Beautiful grounds, the staff was top tier. Every little detail was thought of. They really made you feel welcomed and taken care of. Can't wait to return.

Leisure Partner

10/10

Exceptional

10 Jun 2024

Alexander

Management and food are amazing!

8/10

Excellent

01 Jun 2024

M

The Reid is fabulous - it would get a five star except that the “shower” in our room was in an extremely slippery bathtub with no rubber mat. Almost fell several times.

Leisure Family

10/10

Exceptional

25 May 2024

Jason

Super stay, would highly recommend

We absolutely loved our stay at Reid’s. The staff were lovely, nothing was too much trouble. It really felt like a legendary world ❤️

Partner

10/10

Exceptional

09 May 2024

Verified traveler

Iconic stay at this beautiful resort. The staff and food were magnificent. Saddest part was leaving. Already planning another trip! Next time it will be longer and with family.

Partner

10/10

Exceptional

25 Apr 2024

Faheera

Absolutely amazing . This was our second time at Reid’s love every moment of it. Staff was amazing and property is breathtaking .

Leisure Partner

10/10

Exceptional

02 Dec 2023

William

A wonderful property. Elegant and luxurious. Full of the charm of an older era but with every modern convenience and comfort of a true 5 star hotel of today. The management and staff were outstanding . Beautiful setting overlooking Funchal and the sea, surrounded by very pretty gardens. A perfect holiday

Leisure Partner

10/10

Exceptional

09 Sep 2023

Janet

Reid's Palace is the perfect mix of history and luxury. Loved our stay here, right from the moment we arrived to the time we left, all the staff were fantastic, so friendly and helpful. Attention to detail is incredible and there were so many unexpected lovely touches - welcome cakes and drinks in the room, small gifts with the evening turndown service, water bottles at the front door to take when going out for the day to name but a few.
The hotel building is amazing both inside and out, there are so many places to explore, the gardens are a must - we found our perfect shaded spot, away from the pools on our last day!
The views from the terrace are spectacular and combined with Afternoon Tea it's an unforgettable experience!

Leisure Partner

10/10

Exceptional

27 Aug 2023

MARCIA

Our stay was just wonderful. The staff were all fantastic. Room was gorgeous and the breakfast was beyond delicious, with a massive choice of what you could eat. The pool and surrounding sunbeds were beautiful - we didn't want to leave!

Leisure Partner

10/10

Exceptional

10 Aug 2023

Michael

We had a great time at Reid's Palace

We had an amazing stay at Reid's Palace last month. The facility and surrounding areas are beautiful and the people are extremely friendly and helpful. We are looking forward to returning!

Partner

10/10

Exceptional

03 Aug 2023

Andrey

An amazing “classic” hotel perched on a cliff overlooking Atlantic Ocean. Staff was extremely friendly and helpful in any way possible. Rooms are large and the views are amazing. Will definitely come back.

Leisure Family_with_children

10/10

Exceptional

25 Jul 2023

Deborah

Only a few rooms have walk in showers. My husband is not able to stand in a bath but they moved us when availability came.

Leisure Partner

10/10

Exceptional

05 Jul 2023

Anibal

Superb room with a magnificent view. Incredible service and quality of experience.

Leisure Partner

10/10

Exceptional

22 Jun 2023

Chris

An incredibly attentive staff, with impeccable grounds, amazing views, and exceptional accommodations.

Leisure Family

10/10

Exceptional

14 Jun 2023

John

Ticked every box. Lived up to expectations and reputation

Leisure Partner

10/10

Exceptional

16 May 2023

Jody

Want to go back!

Best service ever! Beautiful setting! Delicious good! Quiet rooms!

Partner

10/10

Exceptional

23 Apr 2023

Denise

.

10/10

Exceptional

07 Apr 2023

Beverley Ann

Always a warm welcome.
Very relaxing hotel with great bedrooms and other indoor and outdoor areas being very well kept and maintained. Selection of swimming pools which have good changing facilities.
Everyone goes out of their way to greet you and to assist you in anyway they can.
Extensive breakfast on offer both hot and cold. Noticed this visit that more allergies and food preferences were catered for.
A few changes since our last visit in 2019, mostly positive like being able to make coffee in the room, not sure the scales in the bathroom are a plus with all the amazing food but for others I am sure this might not be a negative.
Always a pleasure to stay here.

Leisure Partner

10/10

Exceptional

28 Mar 2023

Thomas

You want for nothing. The garden is special.

Leisure Partner

10/10

Exceptional

18 Jan 2023

Marina

Excellent service, food, atmosphere everything was great!

Leisure Partner

10/10

Exceptional

15 Jan 2023

James Freeland

Spacious, relaxed and friendly.

Leisure Partner

10/10

Exceptional

09 Sep 2022

Jocelyn

I highly recommend this hotel, it lives up to its 5 star rating…

The staff are very accommodating.

The room was very spacious, the one we stayed in was overlooking the garden.

Breakfast buffet had a lot of choices.

Leisure Family

6/10

Pleasant

24 Jun 2022

Kassamali

Dated hotel
Needs renovation

Friends_and_family Family

10/10

Exceptional

22 Jun 2022

Derrick

Bedroom/Bathroom dated (the long slippery shower curtains in the bath are a bit of a hazard). This can be overlooked with having such a fabulous location and staff.

Partner

10/10

Exceptional

09 May 2022

Carolyn

Wonderful property and staff Would stay again

Leisure Partner

8/10

Excellent

13 Dec 2021

Farzan

Pros: lovely swimming pools, stunning view over the sea, fabulous breakfast, very helpful concierge.

Con: only one which is the room - a very small room with just a few inches between the desk and the bed which made the room feel very awkward and we almost asked for a new room entirely as this didn’t seem reasonable for EUR300 a night.

Leisure Partner

10/10

Exceptional

17 Oct 2021

James

Magnificent

I have always wanted to stay at this hotel, it's always looked so elegant in magazines and it stands up to every expectation. Staff were wonderful, the food out of this world, and the pool a joy to swim in....I will return.

Self

10/10

Exceptional

04 Oct 2021

Amanda

Single handedly the best service we have ever gotten in our life.

Leisure Partner

8/10

Excellent

02 Sep 2021

Radina

The property is beautiful- there’s so much history and charm, housekeeping is one of the best I have come across. The sea views and pool facilities are amazing.

The only downside to the property was sometimes services was very slow ( like over 30 min for a bottle of water on a few occasions) and more importantly smoking is allowed everywhere outside including on the terrace. Being heavily pregnant this made me feel highly uncomfortable as the bar terrace was also the only place you can grab dinner if you didn’t have a booking. Reception was polite when I shared feedback but pretty much said that’s normal and expected. I would have expected for at least some areas to be designated for non smokers so that everyone can enjoy their food and ocean views.

Leisure Family

10/10

Exceptional

29 Aug 2021

Umber

We stayed there for 4 days and 3 nights. Our first visit and we absolutely loved the overall property and services they offer. Very classy and elegant. We celebrated our daughters 18th birthday with an afternoon tea, a must do. They room was very large, with ocean and island view. It felt like we were in Greece or cost of Italy. We also had a balcony which slowed to have breakfast outdoors and enjoy the gorgeous sunrise. I would say pack some insect repellent. We got bitten soo much that it looked like we had a second ankle or a knee. Bathroom fixtures are so beautiful and marble makes the entire room very expensive and luxurious feel. We had breakfast deliveries 2 times and the hot chocolate is my favorite! I will be comparing that to everywhere I go. Over all pastry basket, eggs, waffles and pancakes very delish. It’s worth the money if you are looking for luxury and class. We had the room which had 1 king size bed and a single bed with large closet, vanity sitting chairs and still had a lot of room to move around. Loved the history and architecture.

Leisure Family

10/10

Exceptional

02 Aug 2021

Lisa

Wonderful!

It was really a fabulous trip and Reid’s is perfectly located to explore Funchal. The service was impeccable and the views are absolutely incredible. Highly recommend! My one comment would be that the rooms are quite dated in the style of a 1930s hotel but that is part of the hotel’s charm.

Partner

10/10

Exceptional

19 Jul 2021

Douglas

Amazing green list weekend!

Staff was great, and the food was amazing (do the Taste of Madeira evening on the patio if you can). The only complaint was that the mattress was a little lumpy.

Partner

10/10

Exceptional

28 Jun 2021

Andrew

Heaven on earth

We couldnt hve loved Reid's Palace and the island of Madeira anymore. We spent all our time down by the ocean and enjoying the unbelievable free breakfast. 10 out of 10 - will definitely be back.

Friends_and_family Friends

8/10

Excellent

05 Jan 2021

Verified traveler

Reid's is a stunning hotel steeped in history and elegance, perched on the cliff above Funchal. The welcome is warm and professional and staff are extremely polite, but for a five star hotel, there's just something not quite right.
Whether it's due to Covid or whether it's the fact that we've been spoiled elsewhere, there were a couple of things that stopped Reid's scoring 10 out of 10.
The lack of drinks on the terrace or in the Cocktail bar before 3pm... the fact that the waiter in the Cocktail bar didn't have any wine knowledge at all, the fact that the so-called \"hot\" buffet items at breakfast were always stone cold and our breakfast went completely AWOL one day were issues that niggled us.
On the plus side, the reception staff were amazing at printing off all my documents when my flights were cancelled, the room cleaners were exceptional and Cindy in William and at breakfast were superb! Cindy should be running the place! What a gem!

Leisure Partner

8/10

Excellent

29 Feb 2020

Verified traveler

Grounds and breakfast outstanding interior is dated

Leisure Partner

10/10

Exceptional

29 Feb 2020

Verified traveler

Good \"Old Fashioned\" hotel, the staff made you feel as though you were so important to them and the food and facilities we excellent.

Leisure Family

10/10

Exceptional

22 Feb 2020

Huw

What an amazing hotel to stay at. The staff cannot do enough for you. They are genuine and proud of the hotel they work in. The facilities are amazing as is the view. The food is also outstanding!

Leisure Partner

10/10

Exceptional

06 Feb 2020

Verified traveler

This is a wonderful historic hotel in a stunning cliff-top location with excellent facilities and set in beautiful and peaceful gardens.
My only small gripe is the playing of piped music in reception and the breakfast area which detracted a little from the magic of the setting.

Leisure Partner

10/10

Exceptional

02 Feb 2020

Mj

Loved our stay at this hotel. We booked 3 rooms. Myself and my husband, my son and his wife and my older son.
We were celebrating my big birthday.
We were treated as really special guests and had a fantastic time. The food was excellent at breakfast and lunch. We also dad afternoon cream teas. So generous and tasty.
The grounds are gorgeous.
The staff are so courteous and polite.
Nothing is any trouble.
We absolutely love our stay and will stay there again. Can’t wait to back again. 😍

Friends_and_family Family

10/10

Exceptional

31 Jan 2020

Verified traveler

The wonderful setting, the friendly staff, the timeless feel of elegance and the facilities

Leisure Friends

10/10

Exceptional

25 Jan 2020

Verified traveler

Attentive staff, beautiful hotel, one of the best ive ever stayed in

Leisure Family

10/10

Exceptional

18 Jan 2020

Mike

The staff provided excellent, friendly service with a high attention to detail. The property combines character and history with modern amenities. It is a unique and fun resort in close proximity to all Funchal has to offer. Our balcony provided scenic views of the ocean and lights of the hillside. If you visit during the holiday season the whole city is illuminated with arrays of white lights. I highly recommend a visit.

Leisure Partner

10/10

Exceptional

18 Jan 2020

Verified traveler

Great location , staff excellent and breakfast first class

Leisure Friends

10/10

Exceptional

15 Dec 2019

Verified traveler

The hotel is Excellent in all areas highly recommended

Leisure Partner

10/10

Exceptional

26 Nov 2019

Verified traveler

Wonderful 1st time trip to this hotel

e loved every minute of our short stay at the elegant Reid's Palace. The staff made us feel like royalty. It was my husband's birthday on our arrival date, and they delivered a bottle of champagne and a vase of flowers to our room to our room from the hotel manager to wish him a happy birthday!
All our dietary needs were well catered for (pescatarian, gluten-free) and without prompting, they brought to our table special gluten-free hotel-baked pastries for breakfast after the first morning. All the staff were extremely polite, friendly and efficient. The hotel was really magical, with amazing views from every window and balcony, and at every level. The botanical garden was a real treat to wander through, and the swimming pools were heated to just the right temperature, and were spotlessly clean. We had a fabulous meal at the William restaurant on the first evening, which was one of the best meals we had eaten in a hotel. The presentation was superb and the service was second to none. The gluten-free freshly baked rolls were delicious. I would highly recommend this hotel to anyone looking for a relaxing, pampering break with 5 star + service, as well as stunning setting, and fantastic amenities.

Partner

10/10

Exceptional

25 Nov 2019

Terry

Its a classic, iconic hotel in a great location on the rocky front at Funchal
that's managed to balance keeping the old and traditional with a modern, facility with impeccable levels of service and attention to detail.

Leisure Partner

10/10

Exceptional

27 Oct 2019

Verified traveler

Loved everything about the hotel, the view everything was so great and amazing.... The standard of service was beyond this world

10/10

Exceptional

24 Oct 2019

Verified traveler

Reid's Palace is a beautiful hotel, full of charm and character and with stunning views.

Leisure Partner

10/10

Exceptional

13 Oct 2019

Verified traveler

My wife an I stopped at Reid’s for 1 week In October 19 and found it to be an excellent hotel with genuinely helpful and friendly staff. Well located being about a 20 min walk from the centre of Funchal or 5min via the free transfer service by the hotel. The free soft drinks from the in room mini bar was an unexpected bonus. Nightly turndown Service with refreshed towels was also nice. The room would have benefited from tea and coffee making facilities but other than that it was excellent. As the hotel was fairly quiet we also received a free upgrade to a mini suite which was very welcome. We would highly recommend this hotel.

Leisure Family

8/10

Excellent

29 Sep 2019

Verified traveler

The building was beautiful and the staff were excellent

Leisure Family

10/10

Exceptional

14 Sep 2019

Verified traveler

Fabulous hotel with excellent staff who provide super service with a smile. Food and amenities are superb and there is absolutely nothing to complain about. Had a wonderful time and will definitely go back.

Leisure Partner

10/10

Exceptional

12 Sep 2019

Verified traveler

Nothing we didn't like. We can highly recommend the afternoon tea at Reid’s Palace that includes a free garden tour on Sundays.

Leisure Partner

10/10

Exceptional

31 Aug 2019

Verified traveler

Beautiful gardens, wonderful colonial feel to the hotel. Very pleasant staff