Name: Allegro Madeira - Adults Only, Member of Barcelo
Address: Rua Do Gorgulho, 1, Funchal, 9004-540, PT

10/10

Exceptional

12 Jul 2026

Jody

Great hotel, in a great location. Pool days were perfect! Nice being able to order food and drinks poolside. Nice being on the coast away from the busy city centre. Rooftop was amazing and an added bonus, a bit windy and chilly later in the evening.

Partner

10/10

Exceptional

11 Jul 2026

Lennard

All good - clean room, excellent location and great rooftop bar.

8/10

Excellent

14 Jun 2026

Shaun

Over all good hotel, couldnt book additional room via reception only online which wasn't ideal when we had a flight cancelled

Friends_and_family Friends

8/10

Excellent

08 Jun 2026

natalie

Good base,
Clean, modern very comfy bed.
Breakfast great choice sometimes very busy around 9am
Great roof top bar with fabtastic views across Funchal.
Friendly staff on reception.
Building work either side to the hotel.

Partner

8/10

Excellent

26 May 2026

Christine

The reception staff were excellent and always very helpful.
Loved the rooftop bar but unfortunately didn’t use it as often as would have liked, as the weather was not always kind.
The hotel is in a great location for The Lido and public transport.

Self

2/10

Poor

26 May 2026

Habibur

We stayed at Allegro Madeira from 24–30 April 2026, and unfortunately the experience was very disappointing.

The main issue was unreliable hot water and extremely weak shower pressure, starting on 25 April and continuing intermittently for most of the stay. We were repeatedly told the issue had been “fixed,” despite it clearly not being resolved. On one occasion I had to abandon a shower midway because the water turned cold. We were told this was due to “many guests showering at the same time,” which is difficult to accept for a hotel charging around £160 per night.

The handling of the issue made things worse. Updates only came when chased, there was little urgency, and despite repeated requests we were never able to speak with the General Manager.

The only solutions offered were:
A room change the following day after we had already unpacked
A dinner buffet that did not meet our Halal dietary requirements

Other issues included:
Two excursions booked via reception being cancelled without direct contact
Milk in the room being off on multiple occasions
A very loud room fridge that had to be unplugged
Audible construction noise
Staff generally being unwelcoming

The only standout positive was the bartender at the rooftop lounge, who provided genuinely excellent service.

Overall, the biggest disappointment was not just the problems themselves, but the hotel’s inability or unwillingness to properly resolve them. A formal complaint has been raised and further rejected!!!

Partner

10/10

Exceptional

09 May 2026

Marion

Pent godt vedlikeholdt hotell med en grei beliggenhet.
Veldig koselige og veldig hjelpsomt personale.
Praktisk spa avdelig (reserverer plass i resepsjonen)
Fin takterasse.

Partner

6/10

Pleasant

21 Apr 2026

Victoria

I wouldn’t give this hotel a 4-star rating and as a 3-star it was adequate but too expensive. We booked a junior suite and asked for a room on a higher floor but instead were assigned a cramped room on the 1st floor with a small shower for clients with mobility impairment. After some assertive persuasion we got a room on a 2nd floor which was more spatious and bright but with 2 twin beds instead of a queen bed. We also didn’t get a parking spot even though we arrived before noon and there were empty spots.

On a positive note breakfast buffet had plenty of fruits, eggs and cheese and a few versions of egg dishes. Pancakes were also tasty. The bed and pillows were very comfortable and blackout curtains were adequate.

Partner

10/10

Exceptional

20 Apr 2026

Susanne Lisa

Great feee breakfast

Partner

10/10

Exceptional

17 Apr 2026

Joy Angela

Room was clean and kettle etc available
Unfortunately a very noisy gusts in the next room one night - reception staff responded but were not allowed to enter the guest room. We think the guest had head phones on and was having a very noisy (shouting) conversation until 1am !!

Partner

10/10

Exceptional

13 Apr 2026

Emma

Helpful reception staff, good sized pool area, lovely cleaning and catering staff. Excellent buffet breakfast. Location is great and a superb central point for discovering the beautiful island of Madeira.

Partner

8/10

Excellent

07 Apr 2026

Gordon

Pleasant experience. As advertised.

6/10

Pleasant

07 Apr 2026

Jenna

Room wasn’t clean when we got there even though they said it was. Might seem like a small thing but really set up the rest of the stay in a less than positive way.

Family

6/10

Pleasant

02 Apr 2026

Sev

More of a managed appartment complex then a hotel. Location is great, ok stay, included breakfast is pretty good. Other than that, nothing special

10/10

Exceptional

17 Mar 2026

Terry

Great central location with lots of restaurants and ocean trails nearby. The breakfast buffet was excellent with lots to choose from and an egg and pancake cook.

Partner

8/10

Excellent

08 Mar 2026

Melanio Antor

This was a good place to stay. The pool looked clean, but it wasn't used. Breakfast was ok, but the staff lacked attentiveness and service.

Partner

6/10

Pleasant

23 Feb 2026

Simona

The room was below expectations, the staff was not very friendly.
I would not recommend and I will definitely not return.
The food at breakfast was very good and varied. I only ate once in the evening, also very good.

Partner

8/10

Excellent

15 Feb 2026

Vivek

Great staff at reception
Excellent location.

Leisure Partner

6/10

Pleasant

15 Feb 2026

Irena

The room was a lot smaller than expected, it was more like a box. No closet. I'll be returning to Madeira again but not to this hotel.

Leisure Partner

10/10

Exceptional

12 Feb 2026

Siarhei

Great location and caring staff, with a few small improvements needed

The location of the hotel is wonderful, and the island itself is absolutely beautiful. It would honestly be a shame to spend all your time just staying at the hotel — we explored the island, enjoyed the nature, watched the sunrises, and truly appreciated our time here.

The reception staff were very kind and caring, which made our stay even more pleasant. Overall, we really enjoyed our experience.

We especially appreciated the access to the sauna and the option to request a lunch box. Since we chose to wake up early to watch the sunrise and explore the island, we unfortunately never made it to breakfast (even though it was included in the price), so the lunch box option was very helpful for us.

However, there are a few things that could be improved.
There were no slippers in the room, which would have been a nice addition. Also, the lunch boxes were inconsistent: one morning it was prepared only for one person (even though there were two of us), the next day it was for two people, and on the third day again only for one. We were not sure why this happened.

Another issue was the strong smell in the room upon arrival. It smelled heavily of chlorine, almost like a hospital. It made the first night quite uncomfortable. Perhaps adding some light room fragrance or sachets could help create a more welcoming atmosphere.

Overall, we had a good stay and enjoyed our time on the island. With a few small improvemen

Leisure Family

10/10

Exceptional

03 Feb 2026

Erin

Right from check in to check out, everything was fantastic! The staff, especially, Nadia were friendly and very helpful. We had made a decision to arrive 3 days early to Madeira and when we arrived, our driver (booked by the hotel) was waiting at the airport, check in was seamless and we were able to upgrade our first 2 nights in order to stay in our room for the full 5 nights. Location was perfect, lots of dining/entertainment options within steps. And downtown Funchal is about a 40 min walk but well worth it. We used Uber as well a few times. Nadia went above and beyond - we were on our way out to dinner on Saturday evening and asked about renting a car the next day and when we got back, everything was arranged for us for the next morning. The breakfast buffet was great, usually busiest between 915-945 but they were still adding fresh and hot items each day just before 10am. Many options!
The rooftop bar was fabulous for a sunset cocktail - bartender was awesome! The pool area is lovely but it was too windy/chilly for us to use it. We also didn't take advantage of the spa. Top notch service and comfortable beds!

Leisure Partner

10/10

Exceptional

09 Dec 2025

Anh

Beautiful property, love the breakfast layout, and the staff there are so nice & wholesome! I’ll definitely stay there again if I come back. Thank you Allegro for an awesome accommodation!

Leisure Self

10/10

Exceptional

05 Dec 2025

John Thomas

Very clean room very friendly and efficient staff

10/10

Exceptional

28 Nov 2025

John

The hotel is ideally situated with some great views from the rooftop bar. It has a contemporary feel and there are plenty of shops and restaurants in comfortable walking distance. All the staff were extremely friendly and welcoming. I'd like to make a special mention to both Andre and Bruno, who were great conversation from behind the bar. If I come back to Madeira, this will be my first choice.

Leisure Self

8/10

Excellent

24 Nov 2025

James

Everything was good. Stay was great. Location nice. Not the most comfy of rooms.

Leisure Self

8/10

Excellent

23 Nov 2025

Steve

Room and hotel in general was very clean, breakfast was good and plentiful but could be excellent with the addition of ‘back bacon’. Staff were great with a special mention for Andre who looked after us on the excellent rooftop bar, serving great cocktails.

Partner

8/10

Excellent

21 Nov 2025

Jeffrey

The staff was great.

Leisure Self

8/10

Excellent

17 Nov 2025

rex

All front desk, restaurant and house keeping staff were helpful and friendly. The room was clean and comfortable. Breakfast had a wide variety of cooked dishes, cereal, fruit baked goods etc... Location is good - 10 minutes by bus to Old Funchal.

Leisure Partner

10/10

Exceptional

15 Nov 2025

Imogen

Lovely lovely stay!
Great location with lots of great restaurants around! Staff were all friendly and helpful, breakfast buffet was full of variety and even some fizz included. Really nice touches like sweets in the lobby and places to refill water bottle. Gym and sauna area also great and could make a tea in there after along with the rooftop bar to watch the sunset. Staff around cleaning all day - well maintained.
Would stay again and recommend!

Leisure Friends

8/10

Excellent

15 Nov 2025

David

Great location, super friendly staff, pleasant outdoor area.

Leisure Friends

10/10

Exceptional

09 Nov 2025

Maria del Mar

Great location, super nice staff, comfortable rooms and good varied buffet breakfast only down side was that the room with ocean view did not have much of a view at all. It was in a lateral at the back and you could only see a little patch in the distance. Not what I was expecting when I booked room with an ocean view.

Leisure Friends

8/10

Excellent

06 Nov 2025

Madison

We enjoyed our stay with Allegro Madeira. The location is a short walk to a beautiful view of the ocean. There is plenty of parking on-site and nearby. While there, our room was very well organized and clean. I loved the gym and wellness options! And the pool was so relaxing! We enjoyed the terrace on our room a lot!
Breakfast at Allegro Madeira was phenomenal - we loved the buffet set up and the grill for omelettes and eggs! The nespresso lattes were also a favorite! The value for price received was great!
The rooftop bar for a sunset drink is a must!

Leisure Family

10/10

Exceptional

01 Nov 2025

Jean-Noel

It was perfect
We even got free drinks at the hotel
Great staff, great room, best location
We will be back soon I hope

Partner

10/10

Exceptional

28 Oct 2025

Caitlyn

We had a great time. Everyone was so friendly

10/10

Exceptional

28 Oct 2025

Jean-Noel

We never got offered the free drinks that it says on hotels.com because we are hold members
It says one drink each per stay
But the hotel was very nice and good staff
It was a great location
We will be back next week

Partner

10/10

Exceptional

28 Oct 2025

Rona

Loved this hotel!

I loved this hotel! It had everything you needed and felt very relaxed and unpretentious. Everyone was so friendly and helpful and the pool area and rooftop bar were both great. I also had a relaxing facial and massage in the spa. The breakfast was plentiful and of good quality. The barman in the rooftop bar was hilarious - trying to be grumpy but making me his “special” cocktails which were delicious 😋. I will definitely return the next time I’m in Funchal!

Self

6/10

Pleasant

23 Oct 2025

Angela

Definitely not a 4 star hotel. Nothing special Bathroom not cleaned (hairs left in sink, glass shower tray could have been cleaned to a higher standard. Towels taken away and not replaced. Shower products adequate but not nice to use and appeared cheap quality. No bottles of water given after first day. Noisy ground floor room with patio next to car park. Mattress very ‘sunken’. Reception staff never acknowledged guests coming and going and did not appear professional laughing and joking noisily amongst themselves. Hotel was disappointing and I was expecting much more. I would not return as there are much better hotels for the money

Leisure Friends

8/10

Excellent

21 Oct 2025

Kristiana

Overall good stay, great location, very walkable and lots of shops and restaurants nearby. Great breakfast with a lot of options. The outdoor poor was quite nice, the spa area was a bit outdated. The rooms were quite small and very loud, every time someone on your floor opened or closed a door you would hear about it, so not the best for light sleepers.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Radka

Amazing location and services. Great breakfast and perfect pool.

Leisure Friends

10/10

Exceptional

15 Oct 2025

Claudia

Great hotel - kitchen staff not friendly

Kitchen manager was rude one night we arrived at 932 pm from a tour to ask if we could have some food. ( they stopped serving at 930 but it was a buffet). He was extremely rude and quickly ushered us out of the dining area.

Friends_and_family Friends

10/10

Exceptional

10 Oct 2025

Daniel

Clean, safe, and excellently located.

Leisure Family

10/10

Exceptional

04 Oct 2025

Malisa

Clean and comfortable room. Balcony to see the ocean is a plus.

8/10

Excellent

22 Sep 2025

Amber

Staff was friendly and helpful.

10/10

Exceptional

16 Sep 2025

PHILIP

The best hotel

Excellent stay the staff could not do enough to make your stay better they were all kind, polite and always greeted you with a smile the whole holiday was perfect so a big thankyou to all the staff members and hope to see you again in the future

Partner

8/10

Excellent

11 Sep 2025

Sandra

Very clean hotel with bus stop to Funchal Central close by. However if you are unfit, I would not recommend as there is a steep slope to the bus stop. Staff all very friendly. Optional dinner on the whole very good. Avoid 9 am for breakfast as it can be rather hectic.

6/10

Pleasant

10 Sep 2025

Derek

Property seemed a bit older. Waited a long time to place order at lunch. Very nice staff though. Safe location.

Leisure Partner

8/10

Excellent

31 Aug 2025

Stephen

Nice pool temperature and clean. Breakfast and staff

Leisure

10/10

Exceptional

16 Aug 2025

Beata

The hotel was very pleasant and comfortable. Each evening there was a different themed dinner menu, which made every meal unique and enjoyable. Breakfast offered a good variety of options to choose from. The location is excellent, making it easy to explore the area, and the rooms were spacious and comfortable. Overall, a great place to stay!

Leisure Partner

10/10

Exceptional

11 Aug 2025

Lewis

Modern hotel with everything you need. Close to the sea front with lovely views. Great pool and gym area and excellent breakfast. Would definitely stay again. Quite a walk into Funchal but worth it!

Leisure Family

10/10

Exceptional

09 Aug 2025

Justin

We loved our stay here.

Leisure Partner

10/10

Exceptional

02 Aug 2025

Geraldine

Lovely hotel with lovely staff

Leisure Partner

6/10

Pleasant

20 Jul 2025

Jessica

Had a fun DJ by the pool area.

Leisure Partner

10/10

Exceptional

17 Jul 2025

scott

Fantastic breakfast buffet. Staff were very accommodating when we asked for a room change. Very close to many great dining options.

Leisure Partner

10/10

Exceptional

12 Jul 2025

Laura

was excellent they surprise me with a cake on my birthday

Leisure

8/10

Excellent

20 Jun 2025

Zohreh

The cleanliness was astonishing. The floors were always kept impeccable. The shower, the room, and the towels and bedding were kept clean without too much damage to the environment.
The only thing we missed was a rack to dry towels and bathing suits.

10/10

Exceptional

07 Jun 2025

Kai

An amazing stay and lovely staff would come again

Leisure Self

10/10

Exceptional

21 May 2025

brian

Nice property. Spa and location!

Leisure Self

10/10

Exceptional

21 May 2025

Laura

I really enjoyed my stay. Rooftop bar is amazing, great views from my roll on the 11th floor, conveniently located.

Leisure Self

6/10

Pleasant

04 May 2025

Susan

The property had parking but had to pay 8€ a day. We liked that the property was quiet bed was comfortable and the room was clean. The cleaner, Sandra was excellent. We stayed half board and the food quality, choice was excellent.
We weren’t so impressed with the size of bedroom or bathroom. The junior suite was an odd shape and seemed dark and oppressive. Some staff were good but others had no idea of friendliness or good service.

Leisure Partner

10/10

Exceptional

19 Apr 2025

Helen

Close to amenities and local transport. Excellent roof terrace for fabulous panoramic views. Good choice of food and refreshments.

Leisure Partner

10/10

Exceptional

24 Mar 2025

Jill

Although our room was a little smaller than anticipated, the views from the balconies may up for it! The staff are friendly, and very accommodating. Stay here and enjoy a wonderful Madeira experience!

Leisure Partner

10/10

Exceptional

22 Mar 2025

Gayle

Great location. Excellent breakfast. Friendly staff

Leisure Friends

10/10

Exceptional

17 Mar 2025

Michael Paul

Great hotel

Leisure Friends

10/10

Exceptional

14 Mar 2025

Pedro

Lovely staff, very clean and modern, a bit expensive but overall good quality

Leisure Partner

10/10

Exceptional

05 Mar 2025

Sophie

Lovely hotel near the Lido promenade. Great breakfasts and friendly staff.

Leisure Self

10/10

Exceptional

18 Feb 2025

Verified traveler

We will stay again

We will stay again.

Partner

10/10

Exceptional

08 Feb 2025

David

Excellent place to stay

Leisure Partner

10/10

Exceptional

03 Feb 2025

Adair

I had a wonderful stay at this hotel, located in a peaceful area that's just a short walk from the oceanfront and not far from the town center. There are plenty of great restaurants, bars, and cafés nearby.

The breakfast selection was impressive, and the rooftop bar offered amazing views, along with expertly crafted drinks from the talented bartenders.

The service was top-notch, with the front desk team being exceptionally friendly, especially Luis who gave us a warm welcome at check-in.

Highly recommend and would definitely stay here again!

Leisure Partner

8/10

Excellent

29 Jan 2025

MARIA

Good stay in Lido 😀

1. The breakfast is excellent.
2. The hotel is nice, well mantained and in a good location.
3. It has a nice view, if you are in floor 8 and under you can't see the sunrise, but you can see the sunset which is superb.
4. the room was ok - perhaps adding an airfreshener or something to make the room fresher and smeeling nicer would be great.
Beds are alright, and the bedroom is well equipped.
The down side:
5. The parking: it said €5 per day in both leaftlet and website and we were charged €8.
6. The turkish bath wasnt working.

Partner

10/10

Exceptional

20 Jan 2025

Andrea

The staff were very accommodating. We had 2 early morning hikes and they had breakfast for us to go!

Leisure Friends

10/10

Exceptional

18 Jan 2025

Ian

Very nice hotel with friendly and helpful staff. Thank you

Leisure Partner

10/10

Exceptional

12 Jan 2025

Nathaniel

Great place. It would be nice if they got a hot tub

Leisure Partner

10/10

Exceptional

22 Dec 2024

Mary

Great location and kind staff.

Leisure Self

6/10

Pleasant

16 Dec 2024

Catherine

Certain staff members could do better in terms of customer service. Breakfast and coffee was a little disappointing but plenty of basic food there. The barman at the rooftop came across a little rude at times, could be cultural differences though. Parking was an issue every night, no spaces left and if you get there later on in the evening we really struggled finding parking anywhere around the hotel. Overall we were left a little disappointed. Rooms are not soundproofed.

Leisure Friends

10/10

Exceptional

01 Dec 2024

Donald

Good

Partner

8/10

Excellent

22 Nov 2024

galina

Staff are very friendly Food not fresh sometimes Location is very good

Leisure Self

10/10

Exceptional

01 Nov 2024

Verified traveler

The cherry on top!

After nearly a week of hiking in Madeira, I booked a stay at the Allegra as a treat to unwind and relax and it did not disappoint. The hotel is kept in impeccable condition, the staff are INCREDIBLY kind and helpful, breakfast was outstanding and the pool is beautiful. It is a little out of the way from the action in Funchal so I wouldn’t have wanted to stay the entire time here but if you’re looking for a place to get away and relax, this is for you.

Friends_and_family Friends

10/10

Exceptional

01 Nov 2024

Madison

We loved our stay at Allegro! The space was clean and modern. Amenities were great and the rooftop was awesome. Centrally located to all Madeira has to offer

Leisure Partner

10/10

Exceptional

01 Nov 2024

Eva

We had a wonderful stay! The double balconies were a nice feature. Shower was hot and water pressure strong and the bed was comfortable. Conveniently located within walking distance of everything Funchal has to offer. Would stay here again.

Leisure Friends

10/10

Exceptional

29 Oct 2024

Stephen

Closed to the beach and a lot of stores. We took bus 1, 2 and 4 to the center Funchal (€2). The bus stop is close by and also took the aerobus to and from the airport. Only €6 per person, which is way cheaper than a taxi fee. Breakfast was very nice. They have a omelette station, fruits, bread and hot food selection.

Leisure Partner

10/10

Exceptional

21 Oct 2024

WILLIAM

Everything was great, except the onsite half-board. it needs to improve the dinner.

Leisure Friends

10/10

Exceptional

18 Oct 2024

Carolyn Sylvia

Great location, a room with a sea view breathtaking, a variety of food offered for breakfast and the staff offered excellent customer service. Overall a great experience at the Allegro Medeira hotel.

10/10

Exceptional

02 Oct 2024

Michael

We stay for 5 nights and had a wonderful stay. Guest services, cleanliness and breakfast buffet were stellar. Proximity to the island’s must-see locations was great. We rented a car and had no problem getting to all sites we set out to visit. On-site parking wasn’t available but we used nearby parking lot with meters that didn’t break the budget. The Lido Beach Club was a quick walk and availed us an afternoon of swimming in the open water as well as pools and deck-lounging. Plenty of nice restaurants within walking distance. A definite value!

Leisure Partner

10/10

Exceptional

21 Sep 2024

Manuel

Outstanding staff

Leisure Family

10/10

Exceptional

19 Sep 2024

Valdo

Close to a gorgeous ocean promenade!

Leisure Partner

10/10

Exceptional

18 Sep 2024

Peter

Staff were very helpful, polite. Always willing to serve with a smile.

Leisure Friends

6/10

Pleasant

06 Sep 2024

Maria

Small rooms and bathrooms. needs a lot of upgrades the pool was dirty with black specs all around the pool area tile never cleaned.

10/10

Exceptional

27 Aug 2024

Brendan

10/10!

Leisure Partner

10/10

Exceptional

20 Jul 2024

Erin

Amazing

10/10

Exceptional

13 Jul 2024

Michael

Gem in the lido area of Funchal

Can’t fault this hotel from the easy check in till checking out. Staff were all superb from reception staff, cleaning, catering and bar staff. Every member we chatted to were very professional and polite and helpful.
The room was spotlessly clean, modern and had everything we needed during our stay. Room was cleaned when requested and I have to say the bed was the most comfortable I’ve ever slept on and pillows were top quality. I usually struggle to sleep whilst on holiday but every night I slept comfortably. The air con was great as well. In the room were various sized bath towels but also a pool towel which was an added bonus. Tea and coffee making facilities and also a hairdryer and a steam hand iron which we used plenty during our stay. We were on the 9th floor with a beautiful panoramic view of the Atlantic Ocean and the City. We used both the poolside bar and rooftop bar numerous times during our stay and service was exceptional and plenty of drinks to choose from. The view and setting from the sky is something else. We enjoyed a nightcap (cocktail each evening before bed) During our stay there was live music on a couple of occasions which was well recieved. The hotel is situated amongst many restaurants and bars and close to Lido pools and seafront. We walked into the centre/marina area of Funchal on a couple of times which took around 25-35 minutes however there are bus stops right outside the hotel. Use Bolt app to order taxis.

Partner

10/10

Exceptional

11 Jul 2024

Edna

The roof top and the DJ night!

Leisure Family

10/10

Exceptional

11 Jul 2024

Alexander

Amazing

Amazing

Self

8/10

Excellent

14 Jun 2024

steven

Hotel it’s self was excellent but our room was noisy from the outside area

Leisure Partner

10/10

Exceptional

01 Jun 2024

Philippa Anne

Such lovely, cheerful and helpful staff

Leisure Self

10/10

Exceptional

18 May 2024

ROSANA

Everything was wonderful. Excellent breakfast, all the staff extremely polite. We will certainly return.

Partner

10/10

Exceptional

14 May 2024

MARIA LIDIA

Muito bom serviço e infraestrutura

Instalações boas e modernas. Pessoal da recepção muito gentil e prestativo. Muito bom o café da manhã, com diversidade e qualidade. O pessoal do restaurante é mais brusco e muito barulhento no manejo dos materiais.
Aptos grandes, com saleta, varandas, cafeteira, café e chá.
Cama ampla e confortável.
Localização excelente - próximo a restaurantes e comércio. Dá para ir a pé ao Centro.

Partner

10/10

Exceptional

13 May 2024

Maria

Had a very nice stay! Hotel was clean, super convenient location and staff was great.

Leisure Family

10/10

Exceptional

28 Apr 2024

Giles

We had a fantastic stay! The staff were super friendly, attentive and helpful throughout our stay. The room was spacious and spotless, with views over the sea - beautiful! The hotel is located near lots of great restaurants and has a bus stop nearby to easily get around Funchal. The car park is fairly small but we had no issues finding a space for three nights. We'd definitely recommend the hotel.

Leisure Partner

10/10

Exceptional

17 Apr 2024

Verified traveler

Comfortable and friendly hotel

Clean, comfortable room with safe. Nice view from balcony. Excellent breakfast, lots of choices and plenty of everything. Super helpful and friendly staff. Our flight was cancelled and we had to book an extra day and they gave us a breakfast box as we had to leave early.

Airport bus stop nearby and area has plenty of dining and bar options. About 25 min walk to centre of Funchal.

Partner

6/10

Pleasant

26 Mar 2024

Verified traveler

Not As Advertised

Hotel was ok. The rooms were not sound proof as advertised. We heard coughing, the shower in the next room and talking every night.
There were ants in the room, we were on the 9th floor, I also understand it is an island.
There was hair in the bathroom under the sink on the ledge with the toilet paper. I understand bathrooms get the dirtiest, however long brown hair should he noticed and cleaned up.
Staff were great, great location. Pool and bars and breakfast were also great.

Friends_and_family Friends