Baia Azul

Portugal , Madeira
FUNCHAL, Quinta Calaca, 1
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42 reviews shown

10/10

Exceptional

06 Jan 2026

Mehmet Kaan

Spotless room and stunning view!

8/10

Excellent

09 Dec 2025

David

Nice pool area with good availability of lounge chairs and umbrellas. Breakfast buffet excellent with lots of food choices. Great location with many restaurants nearby.
Balcony nice and scenic but only downsides were the limited privacy due to the balcony layouts and noise from activities below in the bar area.

Leisure Partner

10/10

Exceptional

17 Aug 2025

Shahnee

This hotel was truly special. The decor was very chic. It catered to a more trendy, youthful traveler. Though, families found great pleasure here as well. Regret not staying here longer. Excellent stay.

Leisure Partner

2/10

Poor

30 Apr 2025

MARGARET

Don't stay at

Due to the power outage we couldn't get to Lisbon. They charged us anyway and have ignored my requests. Happy Honeymoon and DON'T STAY at Hotel Baia Azul

Partner

8/10

Excellent

05 Dec 2024

REZA

I recently stayed at Hotel Baía Azul in Madeira for four nights. Overall, the experience was pleasant, but there were a few aspects that could be improved.

Pros:
•Spacious and Clean Room: The room was large and maintained to a high standard of cleanliness.
•Excellent Location: The hotel’s location is ideal, offering easy access to local attractions and amenities.
•Friendly Staff: The hotel staff were courteous and exhibited a friendly demeanor throughout my stay.

Cons:
•Additional Charges for In-Room Safe: I was surprised to find that using the in-room safe incurred an extra fee of €15.
•Unexpected City Tax: Despite booking through Expedia and Agoda, both of which indicated that all fees and taxes were included, I was charged an additional €4 per night as a city tax upon arrival.
•Breakfast Beverages: The fruit juices served at breakfast did not taste fresh, and the quality of the coffee was disappointing.
•Tea Bag Replenishment: While a selection of tea bags was provided on the first day, they were not replenished on subsequent days.
•Balcony Access Issue: The room featured a beautiful terrace, but the reception did not activate our key card for terrace access until the last day, which was an inconvenience.

In summary, while Hotel Baía Azul offers comfortable accommodations in a prime location with attentive staff, attention to these details would enhance the overall guest experience.

Leisure Partner

10/10

Exceptional

04 Apr 2024

Verified traveler

Excellent hotel

Excellent hotel. Beautiful area and pool area was lovely and clean. The night porter that checked us in after a diverted flight was very friendly and offered us some food before the breakfast area even opened for thr morning. Staff throughout were very friendly. Only that the hotel was booked out we would have stayed at the

Partner

10/10

Exceptional

30 Sep 2023

Razvan Catalin

Everything

10/10

Exceptional

08 Mar 2023

YOUN KWAE

Everything is o.k.

Leisure Family

10/10

Exceptional

02 May 2022

Holly

Amazing views, clean hotel, helpful staff. Breakfast 10/10, evening meal 5/10

Leisure Family

6/10

Pleasant

15 Feb 2022

Laura

Stay here if you want:
- nice pools & views
- elegant hotel facilities
- quantity over quality breakfast
- unfriendly service (at reception, remaining employees are friendly)
- construction work in front of rooms that are 'mountain view'
- no spa access \"because of covid\" (surprisingly spa of all other hotels on Madeira are open)
- no free parking

Leisure Partner

10/10

Exceptional

11 Oct 2020

Ricardo

5-Star Luxury in a great 4-Star Hotel

Always wanted to stay at this hotel and I’ll certainly be going back. Beautiful cliff-side setting with gorgeous views, sun terrace, on-site spa and gym, great pools - loved it. Having to pre-book limited breakfast times and use of the gym was annoying but this was a Covid-secure measure as the hotel was fully booked during my stay. You wouldn’t regret staying here. Highly recommend!

Self

10/10

Exceptional

07 Jan 2020

Steven

What an amazing, well located, beautiful hotel. Every aspect was faultless and the staff friendly and helpful. The Christmas decorations were magnificent and the New Year Gala top class.

Partner

10/10

Exceptional

09 Oct 2019

Verified traveler

This is our second stay at the Baia Azul. The hotel is modern and clean with good facilities, friendly staff and great food. Nicely located and with a free shuttle bus into Funchal. Highly recommended.

Leisure Friends

10/10

Exceptional

07 Jun 2019

Verified traveler

The hotel was excellent , food, room , facilities and entertainment , I will stay again.

Leisure Family

8/10

Excellent

02 May 2019

Verified traveler

Loved just about everything. A fully remodeled hotel with an amazing interior design. Great views. Super clean. Great water pressure. Location and access to bus line and the West side of Funchal.

Beds a little on stiff side but linen was a good grade. AC stuck on \"heat\" and customer service was terrible with correcting the issue and accommodating. Their response was to turn it off and \"just open the window.\"

Leisure Self

8/10

Excellent

13 Feb 2019

Verified traveler

Likes. - lovely location with terrific sea views if you take the right room.
Efficient, friendly reception staff. Comfortable room with facilities provided clean and in working order.
Free shuttle bus 3 times a day to avoid the forty minute walk into Funchal. Convenient for some nice local restaurants and Supermarket.
Dislikes. - no information about hotel facilities or area in the room. No iron. Had to buy one locally. Charged 13 euros for the use of the safe in the room.
Breakfast was only 2/3 star. Coffee and juice from machines was completely undrinkable. Ended up just having fruit and toast and then going back to room to drink coffee bought locally.

Leisure Partner

8/10

Excellent

27 Dec 2017

Ade

Lovely hotel, great location, excellent service

We arrived into a large, light, airy reception with welcoming staff, a great start to our holiday. Our room was spacious, had ocean views and the bed was large and comfortable. It was also pleasing to see tea making facilities as these aren't always available outside the UK.

Breakfast was buffet style and excellent. I enjoyed using the gym although there could have been a few more weights and a couple of mats.

The regular complimentary shuttle bus into the city centre was a bonus

10/10

Exceptional

09 Oct 2017

Kevin

Great hotel in a good location

This is a great hotel, fairly recently refurbished and in a great location. It is close to lots of good restaurants, and a short bus ride to central Funchal. I would highly recommend it, and we will definitely go back.

10/10

Exceptional

10 Dec 2016

mike

lovely hotel location great

Hotel was very clean and staff where very friendly and helpful. The room we had was lovely on the 7th floor with a beautiful view of sea and sunrise. Would definitely go again.

8/10

Excellent

20 Nov 2016

Tai

Nice hotel with great sea views

Very pleasant. Was quiet, decent location and very comfortable. Lots of decent restaurants nearby with many more in Funchal (20 min walk or 5 mins on bus). Venture off the main street though. Lots of good place off side streets.
Not great deal to see in Funchal but recommend the cable car. The sightseeing tour is a bit of a waste of time and not too cheap- £15. Would highly recommend the island bus tour- various ones a valuable. I took the tour covering both sides of the island. Interesting guide and nice lunch included for £40. You see more than you would in a hire car- and the roads can be a nightmare !
Very restful and enjoyable week. But one week was enough.

10/10

Exceptional

07 Oct 2016

Ben

Modern Hotel

Excellent experience. Staff were good but not as helpful as they could be. Great shuttle service into the town centre. Breakfast was good but there was no fresh coffee.

10/10

Exceptional

24 Jul 2016

H&A

Fantastic hotel with stunning sea view

Beautiful setting, we chose a room with a balcony with sea view which was stunning and a real plus. Extremely friendly staff. Breakfast was rather average, coffee machines often had no milk and the air con in the room wasn't cold enough, other than that an amazing, idyllic place to stay. Would definitely go again!!!

10/10

Exceptional

16 Dec 2024

Alfonso

Muy buen hotel

Excelente hotel, limpio, confortable. Desayuno tipo bufet con mucha variedad de productos. Instalaciones modernas y en muy buen estado. Sin duda repetiría

Partner

10/10

Exceptional

18 Feb 2024

Fernanda

Exelente

So tenho a dizer que este hotel é extraordinário, tudo bom, comida, limpeza, os funcionarios, quartos, piscina, e ainda deixaram nos um miminho no quarto o meu marido fez anos e deixaram nos um bolo no quarto. Exelente recomento, com toda a certeza voltarei lá.

Friends_and_family Family

8/10

Excellent

19 Oct 2023

Henk

Mooi en verzorgd hotel , vriendelijk personeel.

Leisure Friends

8/10

Excellent

13 Dec 2022

Harri

Asiallinen hotelli

Leisure Partner

10/10

Exceptional

09 Nov 2021

Aline

Excelente.

Muito agradável é muito boa estrutura. Vista magnífica.. café da manhã variado..quartos confortáveis.

Partner

8/10

Excellent

27 May 2021

michel

Amelioration buffet

Concernant la prise du petit déjeuner en cette période de Covid, je suis d’accord pour respecter les mesures sanitaires mais la procédure mise en place est assez contraignante.
L’obligation faite d’être servi au buffet par un serveur entraine des ralentissement, pourquoi ne pas donner la possibilité aux clients la possibilité de se servir avec une pince unique tel que procède le serveur.
De cette façon le client ne touche pas les aliments,le serveur est dédié à la préparation, et la mise en place des différents produits.

Friends_and_family Friends

8/10

Excellent

06 Nov 2019

Ida

Prisvärt, trevligt och modernt ”charterhotell”

Nyrenoverat och fräscht, havsutsikt, trevlig personal. Stor frukostbuffé för dem som gillar det, bjöds även på mousserande vin. Dock kunde kvaliteten på kaffe och juice höjas. Ett stort hotell men under långsäsong (början av nov) inte så mycket gäster att man stördes. För övrigt endast små detaljer att klaga på: handdukar lite väl slitna, saknades kaffe på rummet (men fanns te), inget vin (förutom Madeiravin) i minibaren, utomhuspool ska vara uppvärmd men lite för kall för min smak.

Friends_and_family Family

6/10

Pleasant

11 Oct 2019

Verified traveler

When I book a room with sea view, it is to enjoy the sound of the sea and not to be disturbed till 22h30 by a loud \"music\" performed by third rate \"artists\". I do not see the purpose of all this noise or at least it should be in insulated.

Leisure Partner

10/10

Exceptional

07 May 2019

Asle

flere bra restaurant i nærheten

Ligger i et område men flere bra restaurant i nærheten. Bra med bussforbindelse. God frokost, ok beliggenhet. Hadde rom mot sjøen så mye sol fra morgen til ettermiddag. Ok trimrom, gode på masasje til grei pris

Partner

8/10

Excellent

30 Apr 2019

Verified traveler

Bien situé, belle vue mer, hotel bien tenu.
Personnel sympa dans l'ensemble (sauf 1 personne du petit déjeuner).
Etablissement bien remis à neuf, mais qui garde quand même un style un peu dépassé au nouveau des couloirs surtout.

Leisure Partner

10/10

Exceptional

07 Mar 2019

Patrik

A hotel that have that 5-star hotel atmosphere

I will remember may stay at Hotel Baia Azul. The interior of the lobby and view is stunning. Livemusic makes the atmosphere. You got luggage service and a glass of Madeira wine right when you arrived. I’d especially like to thank a woman in the spa that helped me printing the programme of the Madeira Carnival 2019. Also the happy optimistic guy at the pool bar that greeted you welcome and generally was very kind. The people in the reception also helped me looking at two diffrent rooms on different hights upon request to make me satisfied. Rooms was also more spacious than in general!

Overall - the Baia Azul hotel has very friendly staff, is beautifully renovated and ’Lost into the blue’ is really a proper tag line to what you experience!

10/10

Exceptional

20 Feb 2019

Verified traveler

Fabolous

Utrolig bra service, champagnefrokost med alt man kan ønske på frokostbordet, perfekt område og veldig bra standard i bassengområdet og rom!

Family

8/10

Excellent

15 Jan 2019

Verified traveler

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10/10

Exceptional

28 Dec 2018

Besmir

Vennlig og rolig hotell med god standard!

Veldig bra hotell, veldig fint og behjelpelig personale! Supergode fasiliteter i spa og treningssenter, her får du mye for pengene. Lokasjonen var utenfor sentrum, men spaserturen dit var veldig fin. Ellers går det også gratis shuttle bus til og fra hotellet hver dag.

Partner

10/10

Exceptional

23 Feb 2018

Jacek

rewelacyjne miejsce

wygodny hotel, miłą obsługa,dogodna lokalizacja

Family

8/10

Excellent

16 Jan 2018

vivette