Name: Golden Residence
Address: Rua do Cabrestante, 25, Funchal Madeira, 9000-105, PT

Golden Residence

Madeira · Portugal

Rua do Cabrestante, 25View location

100 reviews shown

8/10

Excellent

29 Jul 2026

Natalya

We liked the hotel. It is divided into 3 buildings, our was building C which is closest to the pool and breakfast room. The room was of a good size, the view from the balcony, even if it says “partial sea view”, was great. The bed was not comfortable in my opinion. The AC was adequate and water pressure in the shower was good. There is no hair conditioner, no iron in the room. One free bottle of water, but a super market is 5 min away. Breakfast was standard, good choice of food and pastries but the coffee was terrible. There was no coffee making machine, only filtered coffee of a bad quality. The staff was very friendly and pleasant. The pool is heated, some people found it too warm, but we liked it. Plenty of loungers. Gorgeous sea view from the pool terrace. I would stay again.

10/10

Exceptional

25 Jul 2026

Marie-Antonette

Night shift staff were so helpful in helping us make our plans they informed of us bus routes, events and site seeing things we should consider.

10/10

Exceptional

20 Jul 2026

Cristy

The room was very clean, comfortable and quiet. My highlight was the breakfast and the indoor and outdoor pool. Friendly staff and great location.

Partner

10/10

Exceptional

14 May 2026

Michael

Check in was smooth, room was spacious and clean. Hotel nicely located near boardwalk. Nice view from balcony. Supper buffet was Latin themed and very, very good, as was the breakfast buffet. Underground parking € was convenient. I would definitely stay again.

8/10

Excellent

30 Apr 2026

Jonathan

Amazing view, breakfast and outdoor pool. Friendly staff an ideal location.

Rooms were comfy and clean but modest and a bit dated.

Partner

8/10

Excellent

12 Apr 2026

Sandra

Breakfast was amazing every morning, great choice and all very fresh. Pool area very nicely kept. Rooms a little dated but had everything we needed.

Family

10/10

Exceptional

27 Mar 2026

Samuel

Got this room for my son and his friend and they loved it! Both are 20 years old.

10/10

Exceptional

19 Mar 2026

Zoran

Pool was great

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

evelyn

The room is modern and very spacious with a kitchenette. The bed is comfortable. The balcony is a big plus. Staff packed us a to go breakfast since our flight leaves early in the morning. I would come back again.

Leisure Family

10/10

Exceptional

09 Dec 2025

Hermes

Friendly staff, great breakfast and nice pools!

Leisure Partner

10/10

Exceptional

04 Dec 2025

Lynn

Excellent staff, lovely hotel

Leisure Partner

10/10

Exceptional

09 Nov 2025

MARY

Beautiful hotel. Perfectly situated. Excellent food and amenities. Fantastic staff.

Partner

8/10

Excellent

28 Oct 2025

Yevgenia

Amenities were good, staff was nice.

Leisure Friends

10/10

Exceptional

20 Oct 2025

ramesh

Very nice hotel we had garden view which was great hotel was spotless and breakfast was wonderful would definitely stay again if in the area

Partner

10/10

Exceptional

06 Oct 2025

Mahedi

Our stay was pleasant and relaxing, we really enjoyed the ocean view from the pool area

Leisure Partner

8/10

Excellent

04 Oct 2025

David

Resort was great and location was beautiful. The indoor pool area had a very strong aroma of chlorine and was poorly ventilated. As a result of spending only 15 minutes there, I had a terrible reaction causing strong cold symptoms (sneezing, running nose, etc) that lasted 3-4 days afterward. Not fun to deal with for the remainder of my vacation!

8/10

Excellent

26 Sep 2025

Amanda

Nice staff. Lovely room. Excellent view from my balcony.

Self

8/10

Excellent

26 Sep 2025

Rhea

The hotel was beautiful and food was great. Bartender didn't know how to make drinks and beds were very uncomfortable

Leisure Friends

6/10

Pleasant

03 Sep 2025

Lilibeth

They need to have welcome drink. Coz we have a delay flight and transport, when we got to hotel were late and Like needing water to drink.

Leisure Family

2/10

Poor

10 Jul 2025

Dylan

beware of listing

the listing said it was a Mountain View but the view was of a wall.

10/10

Exceptional

06 Jun 2025

Traci

Enjoyable stay. Beautiful view.

10/10

Exceptional

18 Feb 2025

Alan

The staff were first class, a special thank you to Liiiana in the restaurant who was always helpful and charming

10/10

Exceptional

30 Jan 2025

JESSICA

I loved it! I had a sea view and as expected the sunset was amazing from any angle of the hotel. I enjoyed the breakfast served here. The front desk staff were very professional & helpful. The location it's conveniently (15-minutes away from Funchal) if you decide not to rent a car since public transportation is reliable in the area, literally there is a bus stop right in front of the hotel.... Well recommended.

Leisure Family

10/10

Exceptional

30 Jan 2025

Dorothy

The whole exclusive was above and beyond my expectations. The staff was extrodinary, friendly and attentive. The whole environment was exceptional in every way. The setting was beautiful the room clean and the pools clear and inviting.

Leisure Family

10/10

Exceptional

12 Jan 2025

Janet

Property was clean, well kept.

Leisure Friends

10/10

Exceptional

21 Dec 2024

Barbara

Very clean, good sized room, beds comfortable, good selection of foods for breakfast, staff all friendly. Bus stops outside of hotel.

Leisure Partner

10/10

Exceptional

27 Nov 2024

Rory

The staff were so kind and friendly. It was such a warm and welcoming hotel.
The rooms were lovely and the location is beautiful. I definitely want to come back again!

Leisure Family_with_children

10/10

Exceptional

15 Nov 2024

Laureen

I’d like to thank the staff for making accommodations easier for my husband when he had an emergency surgery done on Madeira.

10/10

Exceptional

16 Sep 2024

Donald Frank

The room was well appointed and clean. While it was difficult becoming accustomed to the European electrical system within the rooms, we were able to educate ourselves within a short period of time. The hotel was very clean, the staff was very accommodating and the meals were very good. The parking was a bit difficult as the garage was tight but we managed. Overall, would recommend the hotel to others.

Leisure Partner

10/10

Exceptional

25 Aug 2024

Nelita

Enjoyed my stay, friendly staff, room very clean they would come every day, Good food lots to choose from. Cocktail amazing at reasonable prices. Good location. Parking available at the hotel at a charge, but also possible to park around the hotel. Would recommend

Business Family

10/10

Exceptional

25 Aug 2024

Michelle

Stayed there with my family and it was absolutely amazing! Staff were kind and caring. Will definitely be back!

Leisure Family

8/10

Excellent

24 Aug 2024

Ceara

Convenient for the Forum shopping centre. Good views over Praia Formosa. Room was very dark.

Leisure Self

10/10

Exceptional

09 Jul 2024

Adrian

👍

10/10

Exceptional

26 May 2024

eduardo

Great restaurants near by. Great breakfast everyday. Dinner at the restaurant was overpriced and mediocre but breakfast was good.

Leisure Family

8/10

Excellent

18 Apr 2024

Ajay

Fantastic Hotel

Golden residence is a very good hotel with good size rooms and facilities. Breakfast is very good. We had very good time.

Friends_and_family Family

10/10

Exceptional

11 Apr 2024

Gene

Excellent property for a family vacation. Great location, clean, large rooms with a great view

Leisure Family_with_children

10/10

Exceptional

10 Mar 2024

jean-françois

bus just at the door of this hotel.
large room with space.
indoor and outdoor pool.
breakfest perfect just starting a little bit late. Recommend to start more around 6h30-7h00

Leisure Family

10/10

Exceptional

10 Feb 2024

Peter

Had a great time view from balcony beautiful would recommend

Leisure Partner

10/10

Exceptional

02 Feb 2024

simon

Great place to be

Really nice hotel good loction recommend to everyone safe friendly cant complain

Partner

6/10

Pleasant

19 Jan 2024

Janine

Check -In was long. Didn't get the ocean view I booked because I had a dog. Hotel is a mix of apartment tenants and visitors between 3 different buildings. I had to stay in Building A and park in Building B. Had a maze to get from building A to B. Elevator did not go garage. Very tiring.

10/10

Exceptional

11 Dec 2023

Nicola

A weekend away

Staff were friendly and always helpful. Pillows could be improved and toaster added to the kitchen area. Food was delicious.

Partner

10/10

Exceptional

06 Sep 2023

Alvisio

Location was excellent.

Leisure Partner

10/10

Exceptional

29 Aug 2023

Stephen

The position the hotel so close to the spectacular coastline was great. We were in Block B on the sixth floor in a sea view apartment. It was really spacious and very clean and modern. Watch the sun go down was amazing.

Breakfast was varied and plentiful. Bring on holiday a 10 am slot was perfect for us.

The pool was clean and never too busy and we could always get the beds we needed.

Local restaurants were great and cocktails at the end of the night in the hotel bar were a great way to relax.

The staff were really friendly and helpful both at breakfast and reception.

It’s a good 40 min walk into Funchal centre which we found no problem as the views were fab. The regular buses - right outside the hotel were frequent and only a couple of euros.

The aero bus was only 5 euros and a lot cheaper than getting a cab. Also just outside hotel.

I would highly recommend the Golden residence.

Leisure Family

10/10

Exceptional

09 Aug 2023

Mark

In a great location if looking for somewhere a bit quieter but still with amenities in walking distance. Block C is the most convenient for the pool, bars and breakfast. Lovely stay and we wouldn't hesitate to return.

Leisure Family

4/10

Poor

09 Jul 2023

Verified traveler

4-star location + buffet, 3-star rooms + service

Pros:
1. Location allows for nice sunsets
2. Breakfast buffet is good

Cons:
1. Rooms are quite dated and not reflective of what a 4 star hotel should provide
2. Service can leave you feeling unappreciated
3. Shower randomly changes temperature from comfortable to scalding
4. The resistance training options in the gym are quite poor, even by hotel gym standards

Partner

8/10

Excellent

06 Jun 2023

Sutheshan

We enjoyed staying at golden residence. Location was great, breakfast bar with lots of different options available, housekeeping was excellent. Although recenption staff were friendly they wouldn’t provide any information unless you ask them and I think hotel is missing some kids entertainment when we had heavy rainy days.

Leisure Family

8/10

Excellent

03 Jun 2023

Gary

This place would be five stars, but had a couple of issues that knocked it down to four. The 11 days we were there the room air conditioner was not working. It was never mentioned at check in, but we were told about it after asking questions about how the AC works. The other issue is noise. With no A/C you have to leave the window open. There was a lot of construction noise from various properties that are being built around it. There was also a lot of noise from dogs barking in the building next door to the Golden Residence. Other than that, this would be a good place to stay.

Leisure Family

8/10

Excellent

18 Apr 2023

ailien

We love the location, breakfast can be better.

Partner

8/10

Excellent

08 Apr 2023

Yin Fong

Everything is good, staffs are helpful. My 1st room was at the top floor (sea view)and you can felt the heat like the sauna room but they gave me a small fan for my 1st night because they said they are still fixing their air conditioning. I couldn't sleep that night even though the balcony door and wundows were opened. My room just facing the main road and the traffic woke me up at 5am. They agreed to change a room for me which facing another side (partial sea view). I don't like the old lady receptionist said that the others who stsyed at the top floor like me have no complaint at all. It showed that i sm the only one who complaint to them. Excuse me, I am not them, I paid for my entitlement,your hotel clearly stated that with air conditioning and that'swhy i paid more for this. No air conditioning with 26*and sorry i can not sleep with this heat! She was \"trying\" to be nice to me but i can felt her \" rudeness\".I asked her where's how to go to the beach and she just said \"go up there and turn left and you'll see\"but my family and I had been walked for 15 mins still cant find the beach and i have to use my google maps to help (a small narrow way which you will not notice). But other staffs were very nice and friedly. The hotel is provided breakfast and i have read many reviews said their breakfast is nice,yes but almost every day are the same. I like this hotel a lot but I wont stay during the summer holidays until they have fix their air conditioning.

Leisure Family

10/10

Exceptional

02 Apr 2023

George

Great views of the ocean and the city. Walkable to malls and restaurants. Kid friendly - has an indoor and outdoor pool, gym, free breakfast option. Also dinner options.

Leisure Family

10/10

Exceptional

12 Mar 2023

Vera Ann

It was spacious, on good bus routes into town, friendly staff, clean, nice sea view. A little building noise from across the road but not too disruptive.

Leisure Partner

8/10

Excellent

03 Mar 2023

Mark

Overall very good, but disappointed we were knowingly put in a room where you couldn't close the bathroom door as it was broken.

Partner

6/10

Pleasant

25 Feb 2023

gala

I booked a 3 person apartment and then was made to pay £90 etc because there was three of us…

Leisure Friends

8/10

Excellent

16 Feb 2023

David

Great views, staff were v nice. Signage on outside of hotel poor. Checkin parking - no designated spaces. Restaurant evening buffet was not as its best if you arrive late

10/10

Exceptional

22 Nov 2022

Yevgen

Very good location,amazing views from room,helpful and friendly staff,breakfast was very rich and tasty with every day different home made cakes.When we travel with family we always choose 4 star hotels and we have something to compare them with,we think this place is worth more then 4 star.We will definitely go back again.

Friends_and_family Family

10/10

Exceptional

06 Nov 2022

Jacqueline

Staff is extraordinarily helpful, breakfast buffet has terrific variety, and spa service was very good. I lost a rental car key and the staff helped me call the car company and a tow truck service. Above and beyond! Highly recommend a visit to this hotel.

Leisure Friends

6/10

Pleasant

31 Oct 2022

Khimji

Great hotel but needs better management.

The hotel is ideally located to local amenities. The rooms were very clean and large. However, we had to remove a cockroach from the room once. The breakfast had limited hot food choices for vegetarians at times.
The only area where we were not please was that certain facilities were time based only. Steam, sauna and Jacuzzi were only switched on between 5pm - 9pm. Quite often they didn't work well either.
We also had to book a breakfast slot for each day.

Friends_and_family Family

10/10

Exceptional

25 Sep 2022

Taylor

We really enjoyed our stay here, as two young adults who wanted to get out and explore the nature of the island! We had a car, which was great considering this property is a little outside downtown Funchal. Underground parking for small fee. Grocery store near by, the fridge and small kitchen was a plus. We stayed in 2 different rooms and had beautiful views in each, building A and B. Breakfast was great, they even had made to order omelets a couple of the days! Highly recommend golden residence, great value for price too. Would definitely stay again.

Leisure Partner

4/10

Poor

13 Sep 2022

Conor Stephen

Our room was not what was described on our booking. We had paid for a balcony with an ocean view, but instead, it was overlooking a surrounding street. The staff were friendly and the area was very safe. Food also a significant letdown.

Leisure Friends

8/10

Excellent

14 Jun 2022

NEIL

We liked being in block A as quiet, convenient for bus stop and shops.

Leisure Partner

10/10

Exceptional

05 Jun 2022

Magdalena

Very nice stuff and great breakfast.

Leisure Family_with_children

10/10

Exceptional

06 Apr 2022

Simon-Marc de

We had a great stay at the Golden Residence. Breakfast buffet was very nice. The best part was the sunset out on the terrace. Shopping mall very close to the hotel was a bonus - lots of great shopping and it included a grocery store too.

Leisure Partner

8/10

Excellent

06 Feb 2022

Sarah

Amazing quiet hotel with superb location and views

This is a really nice hotel, this is the second time we have stayed here and with all the hotels to choose from that tells something. We were a bit nervous reading some other reviews, if covid restrictions would make it a less enjoyable, but this was not case. The hotel was nice and clean and we had to wear face masks around the hotel which was the only ‘inconvenience’ we encountered. The food at the hotel is still a fully stocked buffet, which at breakfast has an amazing selection of hot and cold items which varied from day to day. We only tried their evening buffet once which we felt was not worth the money due to the limited selection there was very little hot food (2-3 choices) and this was the same as last time we were there. The rooms are nice and big and suits must type of travel styles as it has a little kitchen, seating area, loads of wardrobe space, room to move and a balcony. The staff here is amazing and always helpful and friendly with whatever questions you may have. The hotel itself is nicely located it’s in a very quiet and peaceful area, but also has loads of restaurants within 15 min walking distance in almost any direction. And if you go up and take the number 1 bus you are in the marina part of Funchal in less than 20 min. The only little minus I would say this hotel has is that it needs a bit of paint we had a fair bit of scuff marks on the walls and rust is starting to show which makes it look more tired than it is. But overall I can only recommend.

Friends_and_family Family

10/10

Exceptional

13 Nov 2021

Robyn

Excellent stay, will be back!

We had an amazing visit at the a Golden Residence Hotel with excellent customer service. Our view was spectacular, the included breakfast was perfect and the staff went above and beyond to be helpful and accommodating. Will definitely stay there again next trip.

Friends_and_family Friends

10/10

Exceptional

21 Aug 2021

Verified traveler

Fab hotel - nice people, good location, plenty of stuff nearby. Good breakfast. Nice pool and outside area. Couple of issues (sticking bathroom door and failed aircon) both resolved within the hour. Would recommend

Leisure

10/10

Exceptional

01 Aug 2021

Olabode

Great hotel & even greater value

Had the pleasure of staying in this lovely hotel. It's very clean and modern, you won't be disappointed.

The small negatives, unusual layout with 3 blocks, means you'll have a fair amount of walking and a road to cross, single use plastic gloves (temporary due to covid) for meals impact eco-friendliness, small distance from main strip (7 euro cab), indoor pool was closed during our stay (refurbishment), gym equipment could do with updating and main sea views are in C block.

But these are tiny gripes, the staff were lovely and patient. views from the pool area gorgeous. Definately more of a family or group vibe, but quiet enough for a romantic getaway. Breakfasts were good, with varied choices, impeccably clean and modern throughout. There is a local shopping centre with most things you may need. I would definately recommend it and stay there again.

This hotel was awesome value and a great launch point.

Friends_and_family Friends

10/10

Exceptional

27 Jul 2021

Hannah

Lovely hotel on a lovely island

This hotel is simple, clean & modern. I'd stay here again! It is big so the walk to the pool & breakfast can take a little while from block A, we found the stairs though so no issues for us.
The gym is adequate, the range of dumbbell weights in particular allow for a fairly good workout.
The outdoor pool is a good size with a fair amount of loungers.
The breakfast is great!
Poolside drinks are pretty reasonable & the staff are friendly.
We had a few minor issues but the staff sorted these quickly.
The spa & indoor pool are currently closed, massages are still available but they are not in the spa, if you book massage make sure to ask where it will be!
Parking is 5 Euros per night but there is plenty of on street parking close to the hotel so we didn't pay for parking at all during our stay.
My husband and I did a mix of hiking & relaxing by the pool, it felt great being away in 2021 & I wish we'd stayed longer.

Partner

8/10

Excellent

18 Jul 2021

Verified traveler

Lovely hotel on the cliffs with beautiful swimming pool and views. Easy access down to the beach that has footpath that leeds all the way to Lobos (hour walk). Location is good, you can walk to Old Town (about an hour) or take the bus that stops right outside the hotel (15mins). Service was good. Staff was friendly and helpful. Overall no complaints.

Self

8/10

Excellent

29 Jun 2021

Helen

Nice family hotel

Nice hotel. Friendly, helpful staff. Good location.
Usual hotel breakfast, which could have been a bit hotter but otherwise good choice.
Didn't have any other food at the hotel so can't comment.
Went during Covid pandemic so probably not as much going on as might usually have been but staff definitely aware of covid procedures and protecting from transmission.

Partner

2/10

Poor

19 Nov 2020

Sura

Moved to the Melia Madeira Mare Hotel CLOSED!!!!

We were moved to The Melia Madeira Mare Hotel, the beds were like slabs of concrete as were the pillows. I left with my children at 2am as we could not sleep. It was their Birthday treat, an we are all so disappointed. There were no English TV channels for the children so we went to the games room which was in the dark. I had to then go and find someone to switch on the lights, and this hotel was meant to be an upgrade, it wasnt. I have stayed in the Golden residence before and there was no comparison. The hotel was depressing with no atmosphere. There was nothing around the location, I booked the Golden residence because the Shopping Centre is literally across the road and has a Cinema. We were approx 2.5 km away.

Friends_and_family Family

10/10

Exceptional

07 Oct 2020

Helena

Eu gostei muito, do quarto, da limpeza, da localizacao. Para repetir!

Leisure Family

10/10

Exceptional

08 Mar 2020

Verified traveler

Overall very good
Not a fan of single beds and the fact that the hotel is divided into 3 buildings

Leisure Friends

8/10

Excellent

27 Feb 2020

Deep

Clean, family friendly hotel. Accessible by bus that stops right outside, uber is cheap though. Mall and resturants near by. Spacious room - we had serviced apartment room, that was cleaned every day and beds made, had mini kitchenette with fridge. Good breakfast buffet. Although the resturant menu is useless and expensive. Staff are brilliant and friendly.
We went in Feb2020, weather was good but a light jacket is needed in evening.
No washing machine facility, only paid drycleaning.
Building can probably do with a cosmetic/redeco upgrade.
Indoor pool area is not big, one medium Jacuzzi probably 4 adults will fit. We didnt use outdoor pool, but it is good size and would be fun in summer.
A high 3+, not 4*.
BUT good for families with children, who would rather prefer a friendly hotel to a posh one.

Leisure Family

10/10

Exceptional

18 Feb 2020

Verified traveler

Unique views over the sea & towards Camara do Lobos.
Mature well maintained garden. Relaxing.

Leisure Partner

10/10

Exceptional

02 Jan 2020

Verified traveler

Location was the best thing, decoration is a bit tired, but nice and clean

Leisure Family

8/10

Excellent

20 Dec 2019

Verified traveler

Excellent location and facilities, beautiful views, very clean. Breakfast buffet was very good -- huge, loads of food on offer. We were disappointed with the dinner buffets -- they were only okay. Most of the staff were very nice and helpful. Impressed with all the facilities on site. Didn't get a chance to use them all, but it's nice to know they were there. Loved the sauna and Jacuzzi. Facilities were kept very clean and tidy. Rooms were massive! Loads of space! And we LOVED the huge walk-in showers! I'd be happy to stay here again!

Leisure Family

10/10

Exceptional

26 Oct 2019

Verified traveler

Hotel was kept at an amazing standard throughout . Good standard and variety of food. Bus stop outside with regular service to Funchal

Leisure Partner

8/10

Excellent

26 Oct 2019

Verified traveler

frendly staff, good location for central funchal. bus stops outside. shopping centre nearby. nice walking along the coast in both directions

Leisure Partner

10/10

Exceptional

29 Sep 2019

Magda

Great hotel,great breakfast,friendly staff,I would recommend spa services

Leisure Friends

10/10

Exceptional

23 Sep 2019

Verified traveler

Great services and friendly staff. Very helpful and kind.

Leisure Family

10/10

Exceptional

17 Sep 2019

Verified traveler

Loved location, nearby mall, ATM. also loved the balcony, firm beds, and the free morning breakfast was way more and higher quality than expected. The pool was great and the views from the oceanside of the property were spectacular. Front desk particularly helpful.

Leisure Family

10/10

Exceptional

08 Aug 2019

Verified traveler

Friendly and professional service from all staff, excellent grounds.

Leisure Family

10/10

Exceptional

06 Aug 2019

Verified traveler

The setting was lovely with views out along the coast.

Leisure Family

10/10

Exceptional

21 Jul 2019

Verified traveler

Excellent hotel with friendly helpful staff who were always willing to help when needed. Good facilities, very good buffet breakfasts and evening meals

Leisure Partner

10/10

Exceptional

15 Jun 2019

Verified traveler

The hotel is in nice location and everything is perfect, the room, food, staff are very nice and etc...we would like to go back and stay longer. The comfort is excellent. I would recommend this hotel to everyone.

Friends_and_family Family

10/10

Exceptional

03 Apr 2019

Verified traveler

The hotel has a good feel and the breakfasts we're good. The pools and gardens were immaculate. The room was looking a little tired furniture wise, sofa bed in living room kept on swallowing the cushions as something was not right underneath it. We only used it to site on, and the TV was rather small. The location of the hotel was great.

Leisure Partner

8/10

Excellent

03 Apr 2019

Verified traveler

Excellent service, great room. Quiet spot, but bus stop outsid...

Leisure Partner

6/10

Pleasant

28 Mar 2019

Verified traveler

The bed was terrible and a cold floor was not nice

Leisure

10/10

Exceptional

13 Mar 2019

Verified traveler

Very clean, great facilities, friendly staff, great location

Leisure Family

10/10

Exceptional

21 Feb 2019

Verified traveler

The quietness and an excellent choice at breakfast

10/10

Exceptional

16 Feb 2019

Verified traveler

The view is excellent, lovely well maintain garden. Beautiful indoor & outdoor pools, good facilities.

Leisure Family

10/10

Exceptional

14 Feb 2019

Verified traveler

The staff are extremely helpful and always greet and smile!! Even the room cleaners are friendly and happy!
The facilities were very clean and the breakfast was excellent! We didn't see any of the singers or bands because we were out exploring.
The only criticism we had was one evening, my husband went into the sauna and there was a German man in there naked and who shouted at him to use his towel, even though he (my husband) had a costume on. His wife also came in afterwards (also naked) and pointed at the sign gesturing that he was supposed to use a towel. I wasn't too happy about that because my children were swimming in the pool area which is right next to the sauna and steam room and could easily have seen them naked in there. Other than that ONE experience, every thing else was amazing!!
I hope this review wins us the free weekend back at the hotel as we would love to return!!!

Leisure Family

8/10

Excellent

12 Feb 2019

Michal

Good hotel but located about 50 minutes walk from downtown Funchal. For some it will be advantage ...

Leisure Family

10/10

Exceptional

16 Jan 2019

Verified traveler

Beautiful view with nice walking view path. Enjoy looking at sea while having breakfast or taking tea while sitting at the balcony.

10/10

Exceptional

09 Jan 2019

Verified traveler

Wonderful hotel located close to the Forum shopping centre.
The hotel is on the Route 1 / 2 bus routes which run every 15 minutes.
The airport bus also stopped right outside the hotel.
We had a pleasant sea view from our room.
Good selection of food for breakfast.
Peaceful location away from the main road.
Highly recommended.

6/10

Pleasant

31 Dec 2018

Verified traveler

Can’t go to the beach from the hotel! The hotel was far away from the Funchal town itself.

10/10

Exceptional

20 Nov 2018

Janice

A nice hotel within reasonable walking distance from the centre of Funchal also very convenient for the local bus service. The staff were very friendly and helpful.

10/10

Exceptional

09 Nov 2018

Monica

excellent location on a promontary by the sea. far enough away from the mass of hotels but near the shopping centre and restaurants.

10/10

Exceptional

26 Oct 2018

stuart

Funchal stopover

We only stayed the one night to take advantage of cheaper mid-week flights before our main stay,
The aero bus dropped us at the door.
Room and location were excellent, as was breakfast.
There was a queue for breakfast as the outside tables were unusable due to the rain

Partner

8/10

Excellent

03 Oct 2018

Yannick

Very happy with the location and residence !! Clean and friendly staff !!

Partner