Casa Caribe Cancún

10/10

Exceptional

04 Aug 2026

Juan david

Genial todo

10/10

Exceptional

22 Jul 2026

Peter

Perfect. Right next to the ferry to Islas Mujeres. Good food. Great staff

8/10

Excellent

21 Jul 2026

Gassan

Rain forest setting on the beach with an old Mexican building were nice.noce staff but building needs maintenance

Partner

10/10

Exceptional

17 Jul 2026

Bailey

The room was clean and AC worked great! We felt very at home and comfortable! Staff was waiting up for us as we arrived late in the evening. We would definitely return in the future!

Friends

10/10

Exceptional

14 Jul 2026

Raul

Muy buena ubicación

6/10

Pleasant

14 Jul 2026

David

We knew this was going to a bit rough, and we chose it despite knowing that, because we attended a wedding at a resort and did not want to stay overnight there, so we just looked for a less expensive option to crash for one night. The expectation was (based on photos) that the please was going to be worn and dated, but what we did not expect was the odor (sewage? Dead fish?) that surrounded the property and permeated the room. This could be out of the hotel's control, but the dirt on the top sheet (sand?) and the hair on the pillows and under the pillows and the yellow stains on the sheets were a bit much. Slept with our clothes on, did not use the shower....no soaps or other toiletries were provided. Pool was open \"24 hours\" but faces the ferry dock and the SMELL out there was uninviting, to say the least. TV worked fine, AC worked fine, no mini fridge, though. It did the trick but wouldn't stay here again.

Partner

6/10

Pleasant

08 Jul 2026

Vinay Vijay

Place is good for the price.
Sea facing.
Good decor in the home
The water is salty. This was big problem for us.
otherwise it was spaciousl
Old properly.

Family_with_children

2/10

Poor

01 Jul 2026

Karla

2 rooms. The first one with kitchen but nothing that you can use to prepare food, no air conditioner and dirty. 2nd room, no black curtains. All light from the outside even in the night come to the bedroom, the air conditioner old and not strong to cool off the room, the bathroom...old and cheap repairs. We request to leave after we past one night with no sleep.

Partner

2/10

Poor

01 Jul 2026

Makary

First of all there is no room service, during are stay no one cleaned are room. Second of all the room is full of bugs and lizards and when we told the manger on site he was like this is normal we can’t do anything about it. One of the worst places you could stay at it. There are cheap places near by with better service and hospitality.

Friends

6/10

Pleasant

20 Jun 2026

Tabby

Nice pool and bar and 7/11 next door. Could have been cleaner. Area didn’t feel safe at night

Partner

4/10

Poor

17 Jun 2026

sai chaitanya

Horrible tap water smell. Tap water is salty and smelly.

Saw this last minute and reserved the 1 bedroom with kitchen. Had 7 star rating at hotels.com and I booked it without second thought. The price is not cheaper and its par with almost other airbnbs. Comes around 55$ USD per night which is not cheap at all.

The staff are ok and changed my room to balcony with beach view and the bed and ac are comfortable. The manager is a girl who is not present most of the time and does not speak one word of english at all.

Also, one guy at the reception who is friendly provided couple old-worn out utensils for me to cook. Managed to cook by buying water from the near by 7-eleven. Fridge AC and TV fine

However, during my entire stay, I couldnt bath at all due to tap water smell. Which is very salty as well. Even brushing my teeth felt difficult everyday morning. Thought the tap water is same everywhere in Cancun but i was wrong. I stayed at other places and they are fine. I think the building is very old and the tap water pipes needs maintenance. Staff could not speak good english so I did not mention it to them.

However, the location is next to beach and they have small over-priced restaurant and tiny swimming pool at the back yard which is next to beach. Have stayed here for 5 days and have seen mostly other spanish local people from other parts of Mexico. Have seen one american family for a weekend.

Overall, I would not book this place again due to horrible tap water smell.

Self

6/10

Pleasant

13 Jun 2026

Robert

Great views , needs alot of upgrading to become 3 star status.

Partner

2/10

Poor

09 Jun 2026

Bonnie

First off I don't like to do review but I sure depend on them for my stays and that's why I have to write one. We had 2 of these plates,forks,knife there was no cutting knife no cutting board we had 1 glass 2 cups. No tea towel,of dish cloth. Are bath towel where ripped. The water smelt, no coffee maker, toaster. We got into our room just after the maid clean it and my feet were black (pictures to come) The light, fridge and bathroom door where filthy. Our bed fell in one one side RM103. At one time this place was I'm sure a cute boutigue hotel but I would never stay there again

Partner

10/10

Exceptional

30 May 2026

Jennifer

This hotel is clean and the staff were amazing! The property is beautiful and it’s in a perfect location with air conditioning. It’s directly on the beach, next to the ferry and 7-11 is across the street.
Highly recommended

Partner

10/10

Exceptional

28 May 2026

Geovanna Rocio

Amazing price, amazing place. Great price. Highly recommended for a budget friendly place. All you need for a comfortable stay

Family

10/10

Exceptional

16 May 2026

Eve

Excelente

Partner

10/10

Exceptional

15 May 2026

Christopher

The staff were superb and very knowledgeable and the hotel is near the beach and next to the ferry which it makes it convenient the room was very very nice the only thing that I wish that they had in the room was bottled water or a big jug of water to fill up my water bottles and the mattress was very very bad and the water was forever to get warm never hot just warm.
Other than small things the hotel is well worth it and across the street there is a man who cooks chicken and pork and steak on a charcoal grill right across from 7-Eleven to die for and write any of the ferry there is a small stand and the guy makes the best food .. housekeeping staff really knew how to make the room clean.

Self

10/10

Exceptional

04 May 2026

Hilda Reyes

Everything ok specially with mister Salvador his very helpful with us and very friendly I really appreciate their support he helped us at the last minute at the morning to buy my tickets for Xcaret park I really grateful with him and really recommend to him to buy tickets for parks 😍The worst was the room cleaning was so awful 😞

Family_with_children

10/10

Exceptional

03 May 2026

Nestor

Hotel is nice and location very close to Isla Mujeres ferry and some other areas. Maybe it was just me that for the pictures and map I thought it was on the beach or very close to. It is by the ocean but there is no beach, the closest beach it's a bit more than 1 mile walk. We had a good stay anyway and enjoyed the pool, balconies and plenty of outdoor areas. Hotel and rooms can use some upgrades but for the fair price we got I'm happy with our stay.

Partner

4/10

Poor

22 Apr 2026

Verified traveler

There is no beach view, but a nice view of the coast and a lighthouse is next door. The hotel is \"rustic\", which makes it interesting, but old and not that well maintained. We decided to changes hotels half way through and could not get any refund, but left anyway. By the way, no one speaks English.

Family

10/10

Exceptional

21 Apr 2026

Lupita

I love the view

Friends_and_family Friends

10/10

Exceptional

11 Apr 2026

Harmanpreet

Great hotel for the price. Aesthetic vibes. Hotel’s restaurant food was so good. Friendly staff.

Partner

10/10

Exceptional

04 Apr 2026

James Rondell

Local food

Partner

8/10

Excellent

29 Mar 2026

Patricia

The overall condition of this property was okay. I think some updates would improve the aesthetics of the hotel (wall repairs, paint job). The room was clean and spacious with a sliding door that overlooks the pool and sea which was nice to have. There was one staff member who checked us in and showed us to our room.

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Fernando

We had a great stay at Casa Caribe. Juarez Port is within walking distance and various places to eat as well. The room was cozy and the ac worked great. Place was not crowded. If you are looking for a place to just relax away from hotel zone this is the spot. Will stay again.

6/10

Pleasant

22 Mar 2026

Fredy Alberto

Just good.

Partner

2/10

Poor

15 Mar 2026

Raul

Las habitaciones tenían un olor muy desagradable, el baño tenía moho, el agua de la regadera estaba salada, el baño tenía mal olor, el último día nos quedamos sin luz toda la mañana

Partner

8/10

Excellent

10 Mar 2026

Jacquelynn

Everything was great, had a good stay. Quiet, clean, comfortable room.views of the ocean. Pool, breakfast onsite for a small fee but fresh to order. Had a really nice time. Only downside I had gotten this place because it had a kitchen. I wanted to cook for my husband since he was deported but the kitchen didn’t have pots and pans or cooking utensils. Other than that everything else was fine. Would go back

Partner

6/10

Pleasant

09 Mar 2026

Heather

We came for our last couple of nights after staying on Isla Mujeres, so the location is perfect, right next to the ferry at Puerto Juarez. The place, especially the courtyard, is absolutely beautiful and well-kept, except the pool was very dirty so we didn't use it. Amazing view from our room.
The \"superior apartment\" was listed to have a full kitchen, which it did, but there was not a single cooking pan or utensil available, even when we asked. We had food to cook, so we had to get extremely creative with aluminum foil and the gas cooktop. The bed was really firm and uncomfortable for me, but that wasn't a huge issue.
Overall we enjoyed it and knew we wouldn't be getting a luxury hotel for the price we paid, but I would definitely be giving it a higher rating if cooking utensils had been available as stated in their literature.

4/10

Poor

06 Mar 2026

Kellianne

Room was very dirty and only cleaned by request, half of the lights did not work- had to shower in the dark. Requested ocean view but received 7-11 view. Most importantly, room door did not lock! There is a pool that isn’t very big but it wasn’t terrible. Location is also very tucked away from everything except for the ferry to Isla Mujeres.
I will say that the staff were friendly and welcoming, and the food around the area is good, but do not recommend if you are a solo female traveller.

Self

10/10

Exceptional

05 Mar 2026

Jeremiah

Yes

8/10

Excellent

04 Mar 2026

David

Yes. It’s right on the water. Nice view

Self

10/10

Exceptional

28 Feb 2026

Cameron Duffy

Great place to stay for any adventure.

4/10

Poor

28 Feb 2026

Stephen

The room smelt badly from the toilet drain. There was no curtains on one window, which let in the light from outside. Very hard to sleep

Partner

6/10

Pleasant

22 Feb 2026

curt

there was no hand towels, no wash cloth, no cookware in the kitchen, only 1 glass , the fridge leaks water, the balconie door is very hard to open. the room and whole exterior needs a paintjob. the staff was nice but lady had no english skills. they did let me check in early though, that was helpful

Self

4/10

Poor

19 Feb 2026

Mary

I’m shocked how this place was rated so well on Expedia. Makes me not trust their ratings anymore. The room smelt incredibly musty when we entered. The fridge was so old and rusted. It appeared to be clean. Looked like it was once a resort that hasn’t been updated in 50 years. No soap in the bathroom or any towels. Only stayed there because of the proximity to the ferry but I won’t do that again.

8/10

Excellent

17 Feb 2026

christopher

Staff were super friendly and the little apartment had everything we needed!

Location is perfect and is right next door to the ferry port, where you can take a short boat ride over to Isla Mujeres!

I love that this place is family run and I much prefer this over an all inclusive! The views are beautiful, and being able to watch the sunrise each morning on the beachfront is an added bonus.

My only downside is that we paid for what we thought was breakfast included and it was only coffee. This is the only downside, otherwise, would give 5 stars :)

Partner

10/10

Exceptional

13 Feb 2026

Ismael

Amazing room, AC included, your own wifi, ocean view and a small seating area on the ocean. Quiet zone and lots of little local food spots and a 7/11 in the corner for your convenience.

Leisure Partner

2/10

Poor

09 Feb 2026

Pablo

The bed had bed bugs

2/10

Poor

03 Feb 2026

Patricia

We stayed two nights in the family apartment - two bedroom, two bathroom, kitchen, dining area and living room.
Bedrooms and bathrooms - bathrooms stunk from the brown water that came out of sink faucet. Black water in the other bathroom. No bath towels or bath mats. No need for any though as we didn’t risk taking a shower. One bedroom had a hand towel. Due to the dripping shower, there was a towel on the floor to sop up the water. No hair dryer in either bathroom. No positives about the bedrooms or bathrooms
Kitchen - no drinking water. We had to buy some from the corner store. Stove was disgusting. Totally wrapped in filthy aluminum foil, except for the gas elements, which i wouldn’t trust turning on! The glass on the oven door hung down when the door was opened. No pots, pans, coffee maker, no cooking implements at all. The table dad 4 plates, 4 coffee mugs, 4 forks, 4 knives set up.
Living room - very uncomfortable seating. Cushions were stained & torn. One back cushion on each of the two seater sofas and a chair. Good thing there was only three of us!
Pool - algae on the pool wall.
They have a restaurant that’s open 8am to 2pm. We didn’t trust eating there, after seeing the state of our kitchen!
One star that I had no choice but to put, is for the proximity to the Ultramar Ferry and decent restaurants.
After speaking to other guests, the comments were the rooms were disgusting and nothing like the photos, which were likely taken 20 years ago.

Leisure

6/10

Pleasant

28 Jan 2026

Tammy

Very old place. No wash cloths. No fridge. Thank goodness we only stayed 1 night. The place could be amazing if properly cared for. Run down

Leisure Partner

2/10

Poor

27 Jan 2026

Blake

First off …We Arrive to a room that smells like sewage , that does not lock nor has been updated or professionally taken care of .. This hotel gives the feel of what looks to be the rougher side of the Cancún Mexico experience ….After immediately checking in , we decided to immediately Check out….
If you want to feel like you will wake up missing a kidney this may be the place for you… We asked the front desk if this place was safe . As it was advertised by “Expedia” as a “Fantastic “ place to stay … and was met with “EHHh yeah it’s safe “ just be in by dark….

After requesting refund for this property due to having to book another hotel 45min south of Puerto Juarez …. Hotel refuses now to speak English with Expedia to refund . Expedia for over a month has said they would reach out to hotel with a bilingual agent . Which still has yet to be done…. I have pictures and days of texts with no only hotel but Expedia…. Mind you I am a loyal Expedia customer with bookings done nearly 5x a year through this site . Expedia gave me a very small one key credit . Book at your own discretion …

Leisure Partner

4/10

Poor

19 Jan 2026

Rachel

I paid for ocean view. Did not receive ocean view. Had to change rooms halfway thru because we were having problems with hot water. 2nd room was a little better. Bad shower head but atleast it was hot water. Still not ocean view. Not the cleanest place. Stained sheets. No beach access. Sunrise blocked by the ferry next door so couldn’t get a good view. Pool was pretty cold. The breakfast was decent and good price but took along time to get. And we were only 1 of 2 tables of 2 people sitting there. Staff was very friendly. Very few spoke any English but it’s Mexico so I can understand that. Don’t think I would choose this property again unfortunately.

Leisure Partner

8/10

Excellent

17 Jan 2026

THIEN

Room is spacious..kitchen. Property is very tranquil..relaxing.

Leisure Partner

8/10

Excellent

16 Jan 2026

Martha

Didn't have kitchen but I guess you get what you pay.

Friends_and_family Family

4/10

Poor

09 Jan 2026

Kenneth

Basic

Leisure Partner

2/10

Poor

08 Jan 2026

Thuy

This hotel is misleading and dishonest. It is not a 5-star hotel, even though it is advertised as one. The furniture in the room is very old, there was no hot water, no saucepans in the kitchen, and the Wi-Fi was very difficult to connect to. There were also many mosquitoes that bit me all night.

I stayed for one night and checked out early. I requested a refund for the remaining three nights, but Expedia was unable to contact the hotel for refund approval because the staff could not speak English and ignored emails. I spoke directly with the owner to request confirmation of my early checkout; he spoke English well, but the hotel had no option to provide written confirmation.

In the end, Expedia emailed me to say the refund was declined, and they were unable to issue a refund. I do not recommend staying at this hotel. I rate it zero stars.

Leisure Family

6/10

Pleasant

05 Jan 2026

Roxane

Endroit correct pour le prix manque un peu d amour…
nous avons réservé ocean view avec cuisine mais aucune poêle/chaudron et ustensiles de cuisine fournie et aucune vue sûr océan de la chambre

Leisure Partner

2/10

Poor

05 Jan 2026

Laura

The pictures don’t reflect the hotel’s current state. It was dirty, run down, the air conditioner did not work well and there was a brown mouse running around the kitchen. We booked a quick one night stay to help us get to the airport on time for an early flight. We were only there for 12 hours otherwise we would have booked elsewhere.

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Julie

So much space, gorgeous views. Walking distance to ferry. Highly reccomnend.

Leisure Family

6/10

Pleasant

02 Dec 2025

Andrew

It was a nice suite . A few things to know. The water is very salty. I don’t know why. Bring a towel they don’t provide any. There were no cooking utensils just silverware and playlets m/bowls to eat with but no pots or pans. A lot of loud construction nearby during the day but quiet at night mostly. I’m used to making things work out so it those things were only minor inconveniences.

Leisure Self

6/10

Pleasant

24 Nov 2025

betzabeth

I thought we would of had the pots and pans in the room and we had to ask for it. Then only the one towel between two people and not even a pool towel. Water was provided for us at all time i had tried ro call many times before arriving to seek some information and not expedia could get thru. The door didnt lock and took 45mins to get it fixed and would not change us rooms.

Leisure Partner

6/10

Pleasant

07 Nov 2025

Pedro

Location is nice, the property has charm but needs some attention. Is not super clean and needs an update.
Staff is very friendly!
Value/price ratio makes sense because it is an affordable place to stay next to the ocean.

Leisure Self

10/10

Exceptional

23 Oct 2025

Dieter

It’s a very simple but cozy and warm hotel. The breakfast is as small as it can be but it’s included. If you can rough it a bit, this might be the ideal place. Ferry to Isla Mujeres is 3 min away, plenty of food stands but the next beach is less than a mile away. We will be back.

Leisure Family

4/10

Poor

16 Oct 2025

Maryam

You cant lock the doors from inside and it was really stressing me out. I couldn't sleep properly at all.

Leisure Self

4/10

Poor

15 Oct 2025

David

Only there for a short time but the pool and surrounding areas were dirty and not well maintained

Leisure Friends

10/10

Exceptional

26 Sep 2025

Maria M.

10/10 it’s

6/10

Pleasant

23 Sep 2025

Jose

The property looks very rustic, but it could really improve on updating the rooms. The structure looks nice from the outside, but they should improve the rooms, and the stay would be much better.

Leisure Friends

8/10

Excellent

13 Sep 2025

Gautam

Water is salty to take shower

Self

2/10

Poor

07 Sep 2025

Valerie R

I was very disappointed the pictures are outdated the room was duaty, smelly, not hot water, no working lights in the living room and no one came to repair will never return to this hotel.

Leisure Self

8/10

Excellent

13 Aug 2025

Vicente

Clean

2/10

Poor

10 Aug 2025

Penny

Choose another hotel.

The hotel is run down . The room was damp and smelled terrible.No bath towels only pool towels for pool.The bed was hard . Defiantly would not stay there again. Just spent one night and couldn’t wait to leave.

Partner

10/10

Exceptional

03 Aug 2025

ELI

Necesita un poquito de mantenimiento .

Leisure Partner

2/10

Poor

16 Jul 2025

Richard

Not that clean and the pictures of the hotel is misleading. Also we stayed for 5 days in which they never change out towels or anything. Lastly the ac unit barley worked.

Leisure Partner

6/10

Pleasant

12 Jul 2025

Osama

Improve Beach and breakfast

The hotel had a private pool and a beach front, the beach can use a lot pf cleaning and weed removal.

The breakfast included in the booking was very poor and low quality.

Friends_and_family Family

6/10

Pleasant

26 Jun 2025

Mere

Roomwas perfect latge enough but the bad sheets are not very clean ac works very well not towls in the room tv works very well doors lock nicely

Partner

10/10

Exceptional

26 Jun 2025

Sean

Check in was really fast and easy. The location was good for walking. Lots of delicious restaurants in the area. The pool was refreshing. Our suite was spacious and comfortable. We will be staying again.

Partner

4/10

Poor

25 Jun 2025

Karen

The place has a nice view to the sea and my children enjoyed the pool, however, the interior of each room needs remodeling and maintenance. I rented 2 room and in one the water from the shower had a rotten egg smell and the other room didn’t have hot water. Humidity smell was in one of the rooms. Faucet was loose. I killed 2 roaches. Needs more cleaning and discard old silverware.

Leisure Family

2/10

Poor

18 Jun 2025

Nilanchal Bhagaban

The leaving room and bedrooms fans was too slow just like its not working. Thankfully bedroom has AC, leaving room was feeling like a hot furnace.
No one came to clean the room, no towels were changed, no hand wash, the water from kitchen wash basin and bathroom sink was always hot from which we cant even wash our hands.
The leaving room was dirty with dust in the floor and tables and kitchen top.

The only good thing is the hotel has pool facing sea side.

I dont recommend this hotel to anyone

Leisure Partner

2/10

Poor

17 May 2025

Ryan

staff not helpful at all and property was dirty, limited food options and the peer that goes into the sea is a health and safety hazard! great place to go if you want lizards walking around your feet at breakfast tho!

Leisure Partner

8/10

Excellent

14 May 2025

Yvette

This place had a nice authentic charm to it. Although it was in need of renovations I found the place to be comfortable and cozy. My only complaint is that I got this place because it had a kitchen with an oven and stove however they supplied zero cooking utensils!! No pots no pans, nothing which defeated the purpose of me getting this place! You get 2 plates, 2 glasses, two sets of silverware, and 2 mugs for coffee but no coffee maker! Who wants to go out and buy pots and pans while on vacation? Not me.

Leisure Partner

10/10

Exceptional

10 May 2025

Yanick

Shower temperature and shower head. Pkus looking forward to seeing what happens with the old dock. If they will renovate. Also they could have a better breakfast and better hours for food options.

Leisure Self

2/10

Poor

04 May 2025

Arun K

Faucets are rusted.
Bugs in room.

Leisure Partner

2/10

Poor

27 Apr 2025

nina

No hot water shower, asked staff, no english speaking, came up, did not fix, sort of said it's hot but did not get hot shower in 6 days. water smells, no dead bolt, it was there but broken. best thing was the bed was great & comfy. price cheap, now know why. don't stay there. upgrade. continental breakfast was watered down tang of sorts & small slices of white bread you could toast. coffee ok & tea selection ok. you could buy breakfast there but didn't want to

Leisure Friends

4/10

Poor

22 Apr 2025

Yan

The hotel it’s good for 1 or 2 nights . The staff is no friendly at all ! But the hotel sell the package with breakfast but they don’t give a breakfast they give one piece of bread and one drink.

Leisure Partner

10/10

Exceptional

21 Apr 2025

Jason

Great stay on the 4th floor room with a patio and kitchen. Wonderful view of the sea and Isla Mujeres.

Leisure Partner

4/10

Poor

20 Apr 2025

Varinder

Needs lot of repairs. In pictures it looks nice but in reality its different.

Leisure Family

2/10

Poor

17 Apr 2025

Olicar

We just checked out, terrible experience ,staff doesnt speak english, room/accommodation advertise expedia website that we rented is far from what the photos shows, dont get fooled by the picture very dirty, so much molds in the shower door , shower knob very dusty we got the ocean view , also the free breakfast theyve mentioned is a bland coffee, orange juice and a piece of bread . The breakfast you think it is thats not it you have to pay for eggs etc. Pool hasnt been cleaned probably for years you pay for the ocean view , convenient to ultramar ferry going to isla mujeres thats it. Youre on your own here nobody speak english staff lounges more than the tourist.theyve ruined my birthday vacation. Dont ever come here. For all the western country folks dont ever come here. Pay more to stay hotel zone area than here. Trust me. Im not a complainer i rarely do reviews. Only reviews either i have the best experience or worst. This one is the worst! If you dont speak spanish dont come here!

Partner

10/10

Exceptional

08 Apr 2025

Amy

Quiet and peaceful, unique place, felt like a tree house, clean, comfy, helpful staff.

Leisure Partner

8/10

Excellent

07 Apr 2025

Jason

Right next to the ferry port to Isla Mujeres. Rooms with a nice water view and pool

Leisure Partner

8/10

Excellent

06 Apr 2025

lisa

We stayed in the room with access from the third floor via circular stairs - beautiful view and private balcony.
Continental breakfast was only toast, coffee and tea.
Could have had some fruit...

8/10

Excellent

03 Apr 2025

Kevin

Small hotel, very calm and peaceful. Older place in need of some TLC, but overall nice place with good size apartment style rooms.

Leisure Friends

8/10

Excellent

01 Apr 2025

Joseph

This property is good for those wanting to stay away from the hustle and bustle of Cancun. It is super close (under 5 min walk) to the ferry port and it’s close a really good restaurant called San Remo, which was great!

Leisure Self

10/10

Exceptional

25 Mar 2025

Maria

We love this place

Spacious quiet apartment style rooms. Love this place.

Friends_and_family Family

8/10

Excellent

21 Mar 2025

Nadia

The hotel is well situated if you plan to take walks, it is near the ferry (water taxis) and locals.

Leisure Friends

10/10

Exceptional

16 Mar 2025

Katharine

This hotel is right around the corner from the ferry to Isla Mujeres. After a long flight, Casa Caribe was a perfect stop before heading to the island the next day. There was a lot of construction in the area due to hurricane damage. Be aware that \"breakfast included\" means toast, coffee and juice but the family will make you a more substantial breakfast for a very low cost.

Leisure Family

6/10

Pleasant

16 Mar 2025

APRIL

This place is perfect for those who don't want to be on a resort or in the busy hotel zone.
The place is old and showing signs of wear, but the outdoor area was beautiful, right on the water and next door to the Isla Mujeres ferry. Lots of excellent local places to eat that are very close and reasonably priced.
Room was clean and staff was friendly and helpful.
If you are looking for a more authentic mexico experience than the resort life, then this is the place for you.

Leisure

10/10

Exceptional

14 Mar 2025

Colton

Great hotel, beautiful ambience, large and well decorated rooms, great price.

Partner

10/10

Exceptional

14 Mar 2025

Sahiba

This is a great spot. Feels like it’s off the beaten pathway, but right next to the ferry! Walkable to amazing local food. Staff is very nice and our room was amazing. Love this little gem.

Leisure Partner

10/10

Exceptional

10 Mar 2025

Richard

Nice little spot, funky jungle vibe. Great deal and the place was huge, 2 bedrooms with king beds, dining and living room.

2/10

Poor

09 Mar 2025

Patricia

Our room was so bad we didn't even stay. Immediately booked hotel elsewhere. Chair and couch in sitting area appeared covered in years build up of dirt so no wonder there is no photo of it. Stains on walls. Mold. Yellow stain on mattress cover. I cant understand the 10/10 ratings. Perhaps those guests had better rooms.

Leisure Partner

8/10

Excellent

01 Mar 2025

Md.Nishanto Nahid

The room was beautiful. But from the outside you could never tell. Its right beside the ferry terminal so thats always noisy

Leisure Partner

10/10

Exceptional

01 Mar 2025

ZAYRA

What i liked was the proximity to ultramar (ferry) and we only spent one night, i wish it were more so i can give a more detailed review of the hotel! But very nice!!

Leisure Partner

10/10

Exceptional

15 Feb 2025

Yoko

Beautiful view, back yard, cozy small place to be in this price.

Leisure

10/10

Exceptional

13 Feb 2025

Carl

Comfortable hotel, near El Niño beach, staff is nice and helpful, well located in puerto Juarez.
Breakfast is poor, toasts and “coffee”, some sort of coffee.

Friends_and_family Family

10/10

Exceptional

10 Feb 2025

Carrie

Property was clean and convenient for the Ultramar ferry.

Leisure Self

4/10

Poor

04 Feb 2025

Jacqueline

Bring your own cream for your coffee

Check-in and check-out were seamless. The bed was comfortable. The AC dripped water from the wall onto our suitcases. What really upset us was the breakfast that was supposed to be included. Not only were there only two high carb breakfast item options, neither of which we were interested in eating but we were asked to pay for cream for our coffee! Seriously!?! A complimentary bottle of water on arrival would have been a nice touch ... and certainly a cup of coffee with cream in the morning!!

Partner

8/10

Excellent

29 Jan 2025

Renee

This place is beautiful and we're in love with the Nala, the onsite fur baby.

8/10

Excellent

28 Jan 2025

Maria

Don't tell everyone. We like it the way it is

We love this little hideaway, away from the hubub of the Hotel zone, but near to the Isla Mujeres ferry. Quiet, on the water, with apartment style rooms perfect for us since we were visiting with family. We've been 3 times, never disappointed.

Friends_and_family Family

2/10

Poor

28 Dec 2024

Prasad

recently stayed at this hotel, and unfortunately, my experience was far from satisfactory. The amenities were quite poor, and the breakfast offered was below average in terms of quality and variety. Additionally, there was no room service available, which was highly inconvenient. The cleanliness of the rooms left a lot to be desired.

The only positive aspect of this property is its location. It’s right on the seashore, providing beautiful views, and it’s just a 2-minute walk to the ferry, which is very convenient. However, the shortcomings in other areas made the overall stay disappointing. I wouldn’t recommend this hotel unless location is your only priority.