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Hotel Plaza Caribe

Cancun (and vicinity) · Mexico

Pino Supermanzana 23 Manzana 1 Lote 19View location

7.8/10Very good1,002 Reviews
Cleanliness7.8/107.8
Service8.2/108.2
Comfort7.2/107.2
Condition7.2/107.2
Neighborhood8.2/108.2
Amenities7.4/107.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Plaza Caribe

The 3-star Plaza Caribe Cancun Hotel, conveniently located in Cancun's city center, offers a comfortable stay for both business and leisure travelers. Our 134 rooms range from simple accommodations for overnight stays to luxurious suites equipped with premium amenities.

Guests can enjoy complimentary Wi-Fi, a year-round outdoor pool, and an à la carte Mexican restaurant. The hotel's prime location provides easy access to public transportation, shops, restaurants, and pharmacies.

Nearby beaches are just a 15-minute bus ride away, and popular destinations like Playa del Carmen and Puerto Juarez (ferry to Isla Mujeres) are easily accessible. We're situated directly across from the ADO bus terminal and only 30 minutes from the airport.

Read more about this hotelShow less

A stay at Hotel Plaza Caribe places you in the heart of Cancun, within a 5-minute walk of Cristo Rey Church and Las Palapas Park. This hotel is 0.6 mi (1 km) from Mercado 23 and 0.9 mi (1.5 km) from Benito Juarez Municipal Building.

Make yourself at home in one of the 134 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Cancun? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Noise-free rooms not guaranteed Events/parties not allowed Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MXN 85.40 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Onsite parties or group events are strictly prohibited
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately MXN 190 for adults and MXN 190 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Cristo Rey Church 0.4 km / 0.2 mi
Las Palapas Park 0.4 km / 0.2 mi
Mercado 23 0.5 km / 0.3 mi
Benito Juarez Municipal Building 0.5 km / 0.3 mi
Xbalamqué Theater 0.6 km / 0.4 mi
Mercado Ki Huic 0.8 km / 0.5 mi
PlayCity Casino 0.9 km / 0.6 mi
Ceviche Square 1.1 km / 0.7 mi
Mercado 28 1.1 km / 0.7 mi
Plaza 28 1.4 km / 0.9 mi
Puerto Cancun Golf Course 1.6 km / 1 mi
Cancun Cultural House 1.9 km / 1.2 mi
Puerto Cancun Marina Town Center 2 km / 1.2 mi
La Sagrada Familia Parish 2.1 km / 1.3 mi
Plaza Las Americas 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2015
  • Total number of rooms: 99
  • Number of floors (main building): 3
  • Executive rooms: 30
  • Superior rooms: 99
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Bus/Train station
Show 38 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
  • Golf course
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Secure parking
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour security
  • Smoke detector
  • Hotel safe
  • Restaurant
  • Conference room: 4
  • Meeting room: 4
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Children get free accommodation, meals payable on the spot
  • Identification card at arrival
  • No hen/stag or any other parties allowed
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

AB

American Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 15 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable3 photos

    Hotel Plaza Caribe

    DOUBLE SUPERIOR

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Without windows
    • Children share the bed with parents
    • Housekeeping
    • Cable TV
    • Desk
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI-1

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Hotel Plaza Caribe

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 15 m²DBL.ST

    Photos are not available for this room type.

    Hotel Plaza Caribe

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 0
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Centrally regulated air conditioning
    • Wake-up service
    • Toiletries
    • Desk
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
    • Bathroom
    • Shower
    • TV
    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Hotel Plaza Caribe

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room POOL VIEWRoom • POOL VIEWROO.VP

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Room POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Hotel Plaza Caribe

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Hotel Plaza Caribe

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUM WITH VIEWSQUADRUPLE • PREMIUM WITH VIEWSQUA.PI-WV

    Photos are not available for this room type.

    Hotel Plaza Caribe

    QUADRUPLE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUM • 1 Bedroom • 17 m²ROO.PI
    Room PREMIUMPhoto unavailable8 photos

    Hotel Plaza Caribe

    Room PREMIUM

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Room amenities

    • Balcony
    • Children share the bed with parents
    • Housekeeping
    • Cable TV
    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR WITH VIEWSRoom • SUPERIOR WITH VIEWSROO.SU-WV

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Room SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Hotel Plaza Caribe

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Hotel Plaza Caribe

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Hotel Plaza Caribe

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    Hotel Plaza Caribe

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Hotel Plaza Caribe

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Hotel Plaza Caribe

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU-1

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU-1

    Photos are not available for this room type.

    Hotel Plaza Caribe

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR GARDEN VIEWQUADRUPLE • SUPERIOR GARDEN VIEWQUA.GV-SU

    Photos are not available for this room type.

    Hotel Plaza Caribe

    QUADRUPLE SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 15 m²DBL.EJ
    DOUBLE EXECUTIVEPhoto unavailable8 photos

    Hotel Plaza Caribe

    DOUBLE EXECUTIVE

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Room amenities

    • Desk
    • Toiletries
    • Bathroom
    • Shower
    • TV
    • Internet access
    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Children share the bed with parents
    • Housekeeping
    • Smoke detector
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE ONE BEDQUADRUPLE • ONE BEDQUA.1B

    Photos are not available for this room type.

    Hotel Plaza Caribe

    QUADRUPLE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIOR • 1 Bedroom • 17 m²FAM.SU
    FAMILY ROOM SUPERIORPhoto unavailable3 photos

    Hotel Plaza Caribe

    FAMILY ROOM SUPERIOR

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    Single bed 80-130 width, 2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Room amenities

    • Desk
    • Wake-up service
    • Bathroom: 1
    • Shower: 1
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Wi-fi
    • Housekeeping
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVE NON SMOKINGQUADRUPLE • EXECUTIVE NON SMOKINGQUA.EJ-NM

    Photos are not available for this room type.

    Hotel Plaza Caribe

    QUADRUPLE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE POOL VIEWQUADRUPLE • POOL VIEWQUA.VP

    Photos are not available for this room type.

    Hotel Plaza Caribe

    QUADRUPLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIOR • 1 BedroomROO.SU-2

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-2

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNER-SUPERIORRoom • INNER-SUPERIORROO.IN-SU

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Room INNER-SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER-SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR GARDEN VIEWRoom • SUPERIOR GARDEN VIEWROO.GV-SU

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Room SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1

    Photos are not available for this room type.

    Hotel Plaza Caribe

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE 2 DOUBLE BEDSDOUBLE • EXECUTIVE 2 DOUBLE BEDSDBL.2D-EJ

    Photos are not available for this room type.

    Hotel Plaza Caribe

    DOUBLE EXECUTIVE 2 DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE 2 DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 20 m²ROO.ST
    Room STANDARDPhoto unavailable2 photos

    Hotel Plaza Caribe

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel Plaza Caribe

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR POOL VIEWRoom • SUPERIOR POOL VIEW • 1 Bedroom • 16 m²ROO.SU-VP
    Room SUPERIOR POOL VIEWPhoto unavailable2 photos

    Hotel Plaza Caribe

    Room SUPERIOR POOL VIEW

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-VP

    Room amenities

    • TV
    • Bathroom: 1
    • Internet access
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Cable TV
    • Desk
    • Wake-up service
    • Wi-fi
    • Housekeeping
    • Shower: 1
    • Children share the bed with parents

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    Hotel Plaza Caribe

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hotel Plaza Caribe

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEWDOUBLE • POOL VIEWDBL.VP

    Photos are not available for this room type.

    Hotel Plaza Caribe

    DOUBLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM WITH VIEWSRoom • PREMIUM WITH VIEWSROO.PI-WV

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Room PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM SUPERIORRoom • PREMIUM SUPERIORROO.PI-SU

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Room PREMIUM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 15 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable3 photos

    Hotel Plaza Caribe

    FAMILY ROOM STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 2–6 • Adults: max. 6 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 1 Bedroom • 20 m²DBL.EJ-KG
    DOUBLE EXECUTIVE KING BEDPhoto unavailable3 photos

    Hotel Plaza Caribe

    DOUBLE EXECUTIVE KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
    • Bathroom
    • Shower
    • TV
    • Internet access
    • Centrally regulated air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory POOL VIEWBed in dormitory • POOL VIEWBED.VP

    Photos are not available for this room type.

    Hotel Plaza Caribe

    Bed in dormitory POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Hotel Plaza Caribe

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH VIEWSQUADRUPLE • SUPERIOR WITH VIEWSQUA.SU-WV

    Photos are not available for this room type.

    Hotel Plaza Caribe

    QUADRUPLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Hotel Plaza Caribe

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Plaza Caribe

7.8
Very good
1,002 Reviews
Cleanliness
7.8 /10
Service
8.2 /10
Comfort
7.2 /10
Condition
7.2 /10
Neighborhood
8.2 /10
Amenities
7.4 /10
100 reviews shown
8/10
Excellent
08 Jul 2026
silvia
El recepcionista cesar de turno de mañana a las 4pm Miy bueno, turno después de esa hora no atenta
Family
6/10
Pleasant
22 Jun 2026
David
The restroom was see thru as we where staying in with our daughters in same room
Family_with_children
10/10
Exceptional
22 Jun 2026
Starlene
Perfect for the proximity to the ADO bus terminal. Easy to get to the airport with regularly scheduled ADO busses. The hotel is clean, great breakfast.
Partner
6/10
Pleasant
31 May 2026
Jason
Ok
Self
10/10
Exceptional
16 May 2026
Israel
Muy buen lugar todo centrico y la recepcionista muy buena o da ‘ todo tranquilo el area y afuera del lugar un carrito de tacos de barbacoa bien ricos’ calidad !!
8/10
Excellent
07 May 2026
Timothy
The property is older. It's fairly well kept. The staff was friendly. You could tell it was a higher end resort many years ago but it's dated. Good location for what we needed and the staff was very nice. The prices were reasonable for both food a accommodation.
Partner
6/10
Pleasant
07 May 2026
Linda
It was ok
Family
4/10
Poor
05 May 2026
Duane
This hotel is directly across from the Ado bus station. If you're looking for a quick stop off to catch a bus in the morning this is a good place to stay. That being said it is not very clean. The hotel could do a much better job with Pest Control. I don't like to find bugs crawling around in my room when I open the door.
Partner
10/10
Exceptional
11 Apr 2026
John
The ac was very good. The room was clean but starting to show wear. Didn’t have a car to park so unaware of that. The staff were extremely helpful, friendly and attentive.
Partner
10/10
Exceptional
28 Mar 2026
Shayra-Cree
This place was AMAZING. For what you pay, you really get yo enjoy so much. The pool was clean and we enjoyed it. My daughter also enjoyed the water park area very much, when kt was off they even turned it on and left it on later for her. The room was quiet and clean, warm water also. Great location for those bussing, right by a great square and great food. We would recommend!
10/10
Exceptional
19 Mar 2026
Philip
Did not need parking
Partner
8/10
Excellent
18 Mar 2026
Jayme
A nice hotel across the street from the ADO station. Has a cute pool and atmosphere. Several OXOs and a 711 for snacks and coffee.
Family_with_children
10/10
Exceptional
13 Mar 2026
Denita
Great
Partner
10/10
Exceptional
12 Mar 2026
Maria G
It was a great stay with an easy location to the ADO to take you to the airport. also walkable to Mercado 28
Partner
8/10
Excellent
04 Mar 2026
Kornel
.
6/10
Pleasant
16 Feb 2026
Hanz
Room was fine but the card key was always a problem.
8/10
Excellent
10 Feb 2026
Hans
Good spot for one night stay on arrival.
Leisure Partner
4/10
Poor
08 Feb 2026
Kemblie
The room is dated with water stain’s throughout. The chair was also full of rust.
Business_and_leisure
10/10
Exceptional
06 Feb 2026
yair
Despite being right across from the bus terminal the hotel was very quite. Great location. The room was a bit small but the gardens and pool made up for it. A great place for arrivals.
Leisure Family
6/10
Pleasant
05 Feb 2026
Harley
Room was old style but in good condition. Staff was friendly helpful. Breakfast was very good.
Partner
6/10
Pleasant
02 Feb 2026
Donnie
It was clean and in good shape. Love that it’s close to the ADO
Leisure Partner
8/10
Excellent
01 Feb 2026
Marilyn
We normally stay there as it is near bus station.
Leisure Partner
10/10
Exceptional
21 Jan 2026
James
We will come back.
4/10
Poor
18 Jan 2026
José Alfredo
Amenities are really in bad condition, rusty lamps, really bad towels, staff is not rude, but not nice either!
Friends_and_family Friends
8/10
Excellent
16 Jan 2026
Linghong
Great location. just cross the ado bus terminal, friendly staff. dislike the bathroom.
Leisure Family
2/10
Poor
16 Jan 2026
Yassine
Very bad service
2/10
Poor
16 Jan 2026
Nirvana
I got bed bug bites from the bed. Our room key was not working the entire trip and they told us their key card activator machine was not working so anytime we left the room we had to wait in line in the lobby then ask for us to be let into our room. Staff was friendly and restaurant food was great but the bed bug bites and room key were so inconvenient!
Leisure Family
8/10
Excellent
15 Jan 2026
Frances
Convenient to bus terminal..
Leisure Partner
8/10
Excellent
14 Jan 2026
Joyce
Not what a lot of Americans demand but we love it. Clean enough, great location.
Partner
10/10
Exceptional
11 Jan 2026
Sandra
Room was clean, but the hotel needs to be updated and repaired.
8/10
Excellent
11 Jan 2026
Zach
Cool hotel, was there on new years eve so it was quite busy but the room was nice enough, smart tv, comfy bed, fine for the price!
Leisure Partner
6/10
Pleasant
09 Jan 2026
Beverley
Right across from central bus station. Pleasant staff. Pool fairly clean and beautiful. Room just ok but there was a musty smell. Bathroom lacked privacy and the toilet leaked so the floor was wet.
Leisure Partner
6/10
Pleasant
09 Jan 2026
Kevin
Very close to the bus terminal, so the location was very convenient. The staff could have been a bit friendlier. Decent breakfast. Our rooms had a lot of black stains in the corners. Also, the bathrooms are only separated from the rooms by a sliding glass door, so there is not a lot of privacy from your travel companions.
8/10
Excellent
06 Jan 2026
Ernie
The room was clean. It was nice to get a room on the main floor for a change (no elevators). Staff were very nice as usual. Beautiful grounds around the pool. Comfortable beds, good food. The big thing is it's right across the street from the ADO bus station. Off to Merida we went!
Leisure Partner
6/10
Pleasant
05 Jan 2026
Patricia
Underwhelming hotel across a plaza from bus station. Served its purpose.
Leisure Partner
6/10
Pleasant
05 Jan 2026
Steve n Sandra
Well… for our purposes, the hotels proximity was perfect for catching a bus to Merida. Check-in was easy. Granted, we chose the basic room that you get booking 3rd party. Not anything like the rooms in the photos. Nonetheless, the assigned room was quiet enough and super basic. And despite the visual impression, the beds were very comfy. For the price, an acceptable choice. The breakfast options were different ethnic versions of the same thing BUT, we ordered different things and both were delicious. Service was friendly and pleasant. If you’r looking for 5-star for one night, stay in the hotel zone. If you need a reliable place to hang your hat, for a stopover, we recommend. As a side-note, if you are booking a bus, buy your tickets the night before to avoid the lines. AND make sure your door key and lock work the night before. No one’s fault, but we got locked out of our room when we went to check out and could have missed our bus. Staff stepped up and got us in. Thanks to them for that.
Leisure Family
6/10
Pleasant
04 Jan 2026
Cecelia
The room was clean and bed nice and comfy. Restaurant was good , just very simple food. The place was a convenient night stay next to the Central Ado bus station. The hotel is old and worn a bit but super quiet
Partner
6/10
Pleasant
04 Jan 2026
Darryl
The photos listed were not recent. The hotel was much older and startimg to show its age. The room didn't have a fridge, coffe maker, or microwave. The neighbourhood was very busy with a major bus stop across the street. The staff was friendly, but limited english
Partner
10/10
Exceptional
03 Jan 2026
Max
The room was clean. Staff was great. We checked in late and there were no issues
Leisure Partner
10/10
Exceptional
03 Jan 2026
Anne
Not applicable
Partner
6/10
Pleasant
29 Dec 2025
Valerie
No one came to take our order when we went for supper so we left and went down the street. Buffet was empty when we went for breakfast.
8/10
Excellent
26 Dec 2025
Maria
Todo.bien camas comodas y limpieza en general.bien. el lugar es muy práctico y cerca se todo. Y de las.principales rutas para trasladarse
Friends_and_family Family
10/10
Exceptional
15 Dec 2025
Judith Ann
Very clean room and the staff is very nice.
Leisure Self
10/10
Exceptional
26 Nov 2025
Mostafa
Very good location
10/10
Exceptional
09 Nov 2025
PATRICIA
Convenient location just across Ado.
We stayed only one night but all was great. Place was clean and the staff very kind. we arrived at almost midnight, we found a tacos stand outside that was great! We suggest the hotel bar to stay open later 😁
Leisure Partner
10/10
Exceptional
02 Nov 2025
Maria Araceli
S
Leisure Family
8/10
Excellent
02 Nov 2025
Ana Maria
La.habitacion muy limpia ,pero un poco vieja , el personal muy agradable en el restaurante y el cafe muy bueno
Leisure Family
6/10
Pleasant
23 Oct 2025
KENIA
Good services and Cleaning Rooms
6/10
Pleasant
17 Oct 2025
Georgette
Ramp for luggage to high
10/10
Exceptional
12 Oct 2025
Anna
😊
8/10
Excellent
04 Oct 2025
Itzel
Bueno por el precio
Leisure Friends
6/10
Pleasant
27 Aug 2025
Guillermina
Close to ADO
Business_and_leisure Self
8/10
Excellent
21 Aug 2025
JAMES
food was good and reasonable price
Leisure Family_with_children
10/10
Exceptional
01 Aug 2025
Jalal
Nice place
8/10
Excellent
26 Jul 2025
Ian

Great location

Comfortable restaurant in A1 location if needing the ADO bus station. Good restaurants close by and an excellent pool area.
Friends_and_family Family
10/10
Exceptional
17 Jul 2025
Lesley
Nice place!
2/10
Poor
23 Jun 2025
Cintia
They need a major update in all the rooms. They have open windows screens let’s all the mosquitoes in. mirror’s were all rusted. No coffee makers. Weather is humid and you have no ice machines to provide to guest. Service was bad not notified at anytime that we were going to have to pay additional charges per night for some random code was never advised. We paid for a whole week in just the 2nd night the light just flicked and just went off notified desk and security when passed by and didn’t replace until literally our last night there. We was next to security or some type of clock in station for works and person siting there working for hotel had music since 4 am and we told front desk and nothing was done about it. Overall it was just a bad experience. Major upgrade needed.
Leisure Family
6/10
Pleasant
22 Jun 2025
Gerardo
The humidity in the room was quite uncomfortable.
8/10
Excellent
17 Jun 2025
Erika
Quick check in and Check out. A lot of shops and places to eat around the property.
Leisure Family_with_children
6/10
Pleasant
09 Jun 2025
Araceli

Is ok

Not bad,the service is ok, they need to work on their customer service,the food is not bad.
Friends_and_family Family
8/10
Excellent
06 Jun 2025
John
This hotel is located in the downtown area of Cancun, just across the street from the ADO bus station, which was very convenient for our travelling needs. We will be using it again.
6/10
Pleasant
12 May 2025
Lene
If you need to go on the ADO bus you can’t beat the location - place is ok nothing to complain about, it is great for a one night stay
Partner
10/10
Exceptional
05 May 2025
james
Easy acess to the the aifrport and Tren Maya by shuttle from ADO station
Leisure Partner
6/10
Pleasant
28 Apr 2025
Monique
An oasis in an ugly part of town. Service slow at the restaurant and can use an elevator for us over 60 folks with canes.
Pools could be a little cleaner but not bad and the Pina coladas are excellent.
Leisure
10/10
Exceptional
27 Apr 2025
Daniel
Nice pool, friendly staff.
6/10
Pleasant
08 Apr 2025
Susanna
Room was ok for 1 night; clean but worn. next to ado bus terminal.
Big negative was extremely load machine somewhere outside the room 240 which made sleeping difficult.
Partner
10/10
Exceptional
03 Apr 2025
Gustavo

Gustavo Arranaga

It was great, small rooms but great I'll definitely be back
Friends_and_family Family
8/10
Excellent
01 Apr 2025
Yining
Good location in downtown, easy access to nearby place. The bed sheet is quite humid, feeling not that good. The hair dryer is not provided solely for each room, and it can be borrowed from front desk. Overall worth for the price.
Leisure Friends
10/10
Exceptional
27 Mar 2025
Alaa
It was OK
10/10
Exceptional
25 Mar 2025
Karen
Great for the kids. Lots to do in the splash pool, watching the peacocks, parrots and resident cats. Staff was very friendly and helpful. Place was very clean. Across from ADO bus station.
Leisure Family_with_children
10/10
Exceptional
23 Mar 2025
Melissa
Super convenient from the bus station.
Leisure Partner
6/10
Pleasant
23 Mar 2025
wendy
I always stay here but this last time the room needed to b updated and more care when replacing things door was broken keylock hardly worked and keycard had to b put in about ten times to unlock. The toilet seat was too small for toilet and the room could use refreshing. I hope the hotel does update all the rooms and not just some because I love this place it’s convenient and I appreciate the staff
Leisure Family
6/10
Pleasant
17 Mar 2025
Robert
Room damp, high prices for food and drinks, dirty pool, no fridge, no complementary coffee in the morning.

Close to ADO.
Business_and_leisure Self
10/10
Exceptional
12 Mar 2025
Elmer
Close to Ado. Restaurant good food. Nice pool area and splash pad for little kids.
Leisure Partner
2/10
Poor
09 Mar 2025
Martha
We walked into our room and it smelled - musty and the pillow cases were too small for king size pillows. The bed linen worn. There was a used towel on the floor near the door. It looked like a room that should be rented by the hour ! We left and returned to front desk and checked out - took a cab to other hotel. We should’ve known when the front desk clerk hands you the remote control, and the air conditioning control when you pay. We never received any funds back because we had entered the room even though we did not stay more than 10 minutes.
Leisure Partner
10/10
Exceptional
04 Mar 2025
Mary Lou
The gardens and the pool area are so relaxing. We noticed the sitting area above the restaurant, very relaxing. It shout be used more. This property has many relaxing area to enjoy. Ate at the restaurant on this trip, food was good, great ambience!
Leisure Partner
6/10
Pleasant
02 Mar 2025
Raphaël
Just in front of Ado Bus Station, but still a quiet place. Downtown center. Close to the beach and ferry. The pool was very nice. The room is OK but the bed sheets were always humid even with the air conditionning on. We tried the mode \"remove humidity\" but we started hearing water dripping within the walls, so we stoped that mode. Everyday, we had to go to the reception to reactivate the key after the maid passed... The breakfast was ok, the bacon and potatoes were uncooked, cold toast, but the eggs were good. The waitress was very nice.
Leisure Partner
8/10
Excellent
24 Feb 2025
wendy
Stay here frequently affordable and convenient to bus etc.
Leisure Family
10/10
Exceptional
21 Feb 2025
Monica
The location right across from the ADO bus station
Leisure Partner
10/10
Exceptional
12 Feb 2025
alfred
This is my go to place in Cancun. Nice rooms, pool and gardens. It' right by the bus station downtown but it is very quiet. It now has a waterpark for the kiddies which is new since I was last here as ell as the regular pool.
Self
6/10
Pleasant
07 Feb 2025
Christopher
Comfy bed slept well no safety box in room
6/10
Pleasant
04 Feb 2025
Denis
The hotel grounds and pool area are very nice , but the rooms are in pretty bad shape and I had picked one of the better rooms.
Leisure Partner
8/10
Excellent
25 Jan 2025
Diane
Great pool and kids splash pad. Food was okay at restaurant but pricey. Rooms in desperate need of Reno’s - clean but rundown
Leisure Partner
4/10
Poor
15 Jan 2025
marilyn
Room was very musty, could hardly open the shower door. Pool view was the big bird cage. What was advertised is not what we got.
Leisure Family
10/10
Exceptional
15 Jan 2025
Francisco
Buena ubicación para nuestras necesidades
8/10
Excellent
12 Jan 2025
Sandra
No ice machine, and the TV didn't work
6/10
Pleasant
07 Jan 2025
Gabriela
Very convinient location, however the property needs a lot of maintanance
Business_and_leisure Partner
10/10
Exceptional
07 Jan 2025
Dianna
Great accommodation. Very central across the street from the bus station in Cancun.
6/10
Pleasant
05 Jan 2025
Ulrike
Check in ok, but nobody showed me my room, the receptionist didn't seem to care at how I would find the room. Finally a Spanish speaking guest got help.
Leisure Self
4/10
Poor
01 Jan 2025
Alejandro
Bad smells throughout the room. Needs lots of updation,no elevators, pools are not heated. Food is good. Staff is good.
Leisure Family_with_children
10/10
Exceptional
31 Dec 2024
Donna
Property has a pool and restaurant is great from bus station
6/10
Pleasant
31 Dec 2024
Margaret
Location is great, ADO bus station right across, R1 bus to Hotel zone around the corner, convenience stores within the block. But room is shabby, towels may be clean but are dirty white in color already, sheets have tear, bathroom door doesn’t close properly, wall designs need a new look. Posted photos are enhanced to look nicer but the real thing needs a lot of improvement.
Leisure Family
8/10
Excellent
29 Dec 2024
Janice
We booked the property for a one night stay enroute to Merida. We chose it to be close to the ADO bus station. The location was perfect in this regard. Right across the street!
A modest, older hotel but suitable for our purpose. All staff were great!
Leisure Partner
10/10
Exceptional
26 Dec 2024
Guillermo
Hotel en buena ubicación, en frente del la Terminal del ADO.
Leisure Partner
8/10
Excellent
24 Dec 2024
silvia
Its fine good location
Business_and_leisure Family
10/10
Exceptional
20 Dec 2024
Nerina
The hotel is good no complaints at all. The staff is kind all the time.
Leisure Family
4/10
Poor
15 Dec 2024
Telma
Sheets and pillowcases two old. With holes
Towels too
Leisure Family
8/10
Excellent
14 Dec 2024
John

Close to bus

Very convenient. A bit old and needs work. The chain lock on my door was torn off. Not real comforting
Self
10/10
Exceptional
13 Dec 2024
Patricia
Super basic but clean, safe, and right across from the bus terminal. Decent restaurant (get the cantaloupe juice at breakfast).
Leisure Partner
4/10
Poor
03 Dec 2024
mary grace
There’s a molds inside the room and the air conditioner is leaking water inside the room, I ended up developing skin allergies due to the last molds inside the and staying a week with molds developed all the skin allergies I had, flew back to the US with all the allergies and itches
Partner

Location & surroundings

Hotel Plaza Caribe
Pino Supermanzana 23 Manzana 1 Lote 19, Cancún, Mexico

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Hotel Plaza Caribe

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