Name: Hotel Hacienda Cancun
Address: Av. Sunyaxchen Lote 39 y 40, Cancun, 77509, MX

8/10

Excellent

26 Oct 2025

Chiara Anna

I liked the position and the swimming pool even if it could be better cleaned...
I didn't like that even if I clearly asked for a towels changing they didn't change them. I had to ask for toilet paper at the reception.
Old but solid structure with A/C. There is no elevator but the building has a typical and welcoming structure.

Leisure Partner

2/10

Poor

29 Jul 2025

Bronagh

Truly grim

Wanted a place for a brief stay before an early morning flight. Welcome desk staff were very friendly but the hotel was not a nice place . Horrendous smell in the room & corridor, no hot water or WiFi and overall very very grimy feel. Earwigs in the bathroom.

Self

6/10

Pleasant

09 Jul 2025

Daniel E

Hotel centrico no es para vacaciones

Es un hotel viejo. Pero bien ubicado en la parte central de cancun. No es recomendable para vacaciones

Partner

6/10

Pleasant

27 Jun 2025

Margarita Guerra

No WiFi 😔 we only stayed 1night service was great at front desk. And lost of little spots to eat around. Our bed did have a couple of stains on it. But it was an easy quick and cheap stay.

Leisure Family

10/10

Exceptional

01 Apr 2025

Franck

Super hotel, if you want to go in Cancun and close to downtown it's the best one

6/10

Pleasant

11 Mar 2025

Shelline

Other customers was very noisy,slamming doors etc.Especially late at night when you are trying to rest.The rooms are not sound proof. If you are someone who has a low tolerance for noise while resting this is a definite no no.

Leisure Family_with_children

10/10

Exceptional

22 Aug 2024

Wayne

The staff were very helpful and polite even when i locked myself out of my a few times 😃

Leisure

10/10

Exceptional

19 Aug 2024

Wayne

Everything was really good and clean and tidy and were really helpful

Leisure

2/10

Poor

30 Jul 2024

Miguel

Hotel is very old needs lots of upgrades rooms are smelly just terrible overall

Friends_and_family Family

10/10

Exceptional

25 Jun 2024

Misa

It was good to stay for one night :)

Friends_and_family Friends

2/10

Poor

29 Mar 2023

Americo

Unfortunately the place is not what is on pictures, the rooms smell horrible. It's in a good location, but the property needs a very needed renovation, and clean up.

We were supposed to stay there for 4 nights, we couldn't stay one. Tried to cancel, but I haven't heard from the property nor Expedia and it's been more than a week.

Leisure Family

8/10

Excellent

19 Jan 2023

allan

Good value

Overall a good experience, staff is very helpful. The only problem are barking dogs in back yards on back side of building

Self

8/10

Excellent

15 Jan 2023

allan

Economy room is decent enough near Park

It's a decent enough room for the money except they don't really have any place to put your items except for one spot

Self

8/10

Excellent

09 Jan 2022

RAUL

Basic hotel with a pool

The hotel is very basic with a pool. there is not internet service in the rooms, you have to walk to the lobby to get connection. We stay in the hotel for a night.

Friends_and_family Family

6/10

Pleasant

25 Dec 2021

ROBERT

STEP TO ENTRANCE HIGHER THAN NORMAL AS A HANDICAPPED PERSON IT WAS DIFFICULT FOR ME TO GET UP THE FIRST STEP WITHOUT ASSISTANCE

Business_and_leisure Friends

8/10

Excellent

16 Sep 2021

ROBERT

FRONT DESK VERY PLEASANT AND HOUSEKEEPING VERY WELCOMING

Business_and_leisure Family

10/10

Exceptional

21 May 2021

Verified traveler

This hotel GG as always been a very

6/10

Pleasant

10 May 2021

Logan

Not bad if you like old cigarettes

The room smelled like cigarettes. I complained and no one cared. One night people were so loud i couln’t sleep at 2am. It was convient to walk to the ADO station 6-10 minutes and walmart and 2 grocery stores close by

Self

8/10

Excellent

28 Apr 2021

Martha C

Excelent option for travelers in transit, plenty options near for eating, markets.

Friends_and_family Family

10/10

Exceptional

11 Apr 2021

Verified traveler

Cleanliness superior to other properties, very kind staff, nice pool, and excellent local.

Leisure Self

2/10

Poor

05 Nov 2020

Maria

I did not like anything about this place. Horrible customer service, we did check in few minutes before 7pm and before hurricane Zeta. The window facing the street did not lock, we had water leaks one on the corner of the mattress and a huge leak in the bathroom. We did not have electricity all night long and could not get even water from the hotel, total disgrace and lack of good service. I will not go there since this place is falling apart

Friends_and_family Friends

8/10

Excellent

02 Sep 2020

lennart

Lean basic hotel

Great basic hotel no frills but overall clean

Partner

10/10

Exceptional

12 Mar 2020

DJ

English speaking Jesuri Medina at reception took care of all my concerns. And Salotiel greeted me every morning with my continental breakfast with a smile. Quiet hotel with cable tv & free water on a busy street with a pool. Beaches just a bus ride away & close to the Ado bus station. Loved my 2 week stay thanks.

Leisure Self

8/10

Excellent

29 Jan 2020

Verified traveler

Todo estuvo muy bien, solamente deben analizar la posibilidad de incorporar el desayuno bufet

Business_and_leisure Self

6/10

Pleasant

28 Jan 2020

PJ

Only one member of the staff communicated with us. The rest just said they didn't speak English and made no attempt to help us at all.

Leisure Partner

10/10

Exceptional

13 Jan 2020

Verified traveler

very convenient location and very tranquil, staff very friendly

Leisure Self

8/10

Excellent

04 Jan 2020

Wendong

Just good enough

Hotel staff is very friendly and helpful, but the hotel is old, so it is ok if you want to save some money. There is no WIFI in my room, just in the hallway or in the lobby. AC is good.

Friends_and_family Family

8/10

Excellent

08 Aug 2019

Verified traveler

Staff really helpful & friendly. Rooms are basic but clean & location downtown was good. We only stayed 1 night at short notice but it did the job.

Leisure Family

6/10

Pleasant

06 May 2019

Traveler

I was staying at an Air BnB for a few night and when my stay was extended in Cancun, I needed a place for I only one night. For one night, it was fine. The location was great, the staff was friendly and helpful!

For short stays like mine, I would recommend it. I would not recommend a stay for more than one or two days (at the most). The hotel only has wifi in the main lobby, not in the rooms.

Also, when I checked, there was a tiny gecko in the bathroom. The staff was very quick to remove and they were nice....but that was an unexpected guest.

Leisure Family

10/10

Exceptional

01 May 2019

Sarah

Great place for the money.

This is the third time we have stayed at this hotel. The front desk people are super friendly. The rooms are clean. The pool is wonderful. Their breakfast is toast but we are not big eaters in the morning. The location is excellent. The hotel is within walking distance of the ADO (bus station), a grocery store and some night life. We would highly recommend this place.

Partner

10/10

Exceptional

20 Apr 2019

Verified traveler

It was amazing very clean very friendly I highly recommended

Friends_and_family Family

10/10

Exceptional

08 Apr 2019

Alejandro

Hotel cleanliness.

Hotel overall was very nice for price paid clean and comfortable bed. I would stay in it again.

Partner

10/10

Exceptional

31 Mar 2019

Kimberly

Nice place!

The place was very nice and comfortable.

4/10

Poor

21 Mar 2019

Verified traveler

Clean, bad WiFi. Few old towels, no phone to call the receptionist, no water pressur. 6 parking spaces for the whole entire property!!

Leisure Family

8/10

Excellent

12 Mar 2019

Gris

What I like about this property is that the staff was very helpful with directions nd what I dislike was the facilities

Family

10/10

Exceptional

07 Mar 2019

Verified traveler

Everything was nice , We doesn’t have any complain

Leisure Family

8/10

Excellent

04 Feb 2019

Thomas

Hotel has large, air conditoned rooms with pleasing decor. There is a swimming pool and a covered area by the pool. Expedia price for this property was quite good but I decided to stay 2 extra nights and the price went up nearly 100%.

6/10

Pleasant

04 Feb 2019

Verified traveler

Quick check in
Shower to shallow to me im 6 foot so my head was at the shower.
Internet not working in room only in lobby so weird
Air conditioner window unit does not allowe you to regulate temperature since no bottons on machine
The closet has an extra wall on foot level that you can hit it with your naked foot and will cause lot on pain happens 4x to me
Bed was average and clean. Pillows were ok.
Shower temperature is cold at night than morning i think. They try to save money so the lower water temperature at night.
Drinking water available in lobby u can use to refill your own bottles
Cleaness is pretty good
Safe and secury inside and outside on main av.
You might to ask for a blanket since beds are only covered ny sheets.
Affordable you get what u paid average 7.2 hotel on 1 to 10 sacale.
You can survive here if y usibg just fir sleeping
Ado bus terminal is 3 blocks away good thing
Vce

8/10

Excellent

28 Jan 2019

Frank

Good would stay again. Close to the airport and not bad price.

6/10

Pleasant

22 Jan 2019

Verified traveler

Room didnt look like the photos...no toilet paper need to requested...and just 1 electrical outlet available...

Leisure Family

6/10

Pleasant

16 Nov 2018

Verified traveler

The management & staff at this hotel was super cordial & friendly & the place was clean at all times, but the premises were old & didn’t had enough appliances/furniture in the room & the plumbing was constantly leaking the bad smells from the septic tank.

Leisure Family

6/10

Pleasant

07 Nov 2018

John

Hotel met my basic needs, with a comfortable bed. somewhat weak wifi, and the hot water was a little tepid during morning.

2/10

Poor

15 Oct 2018

Nicky

Worst staff they called me names in Spanish (idiot American) thinking I couldn’t understand, I asked for facial towels 3 days straight couldn’t get any sent to my room, so I had to bath with my hands daily, small rooms, dirty showers, dirty pool, WILL NEVER RECOMMEND TO ANYBODY

6/10

Pleasant

14 Oct 2018

Verified traveler

The hotel has smell of humidity the other was okay for one night

2/10

Poor

02 Oct 2018

Chuck

It was the worse decision! Bought it with the expedia bundle, we arrived at 12nn, i understand their website says check in is at 3:00pm. But i booked a bundle, so i thought there will be some sort of arrangement since expedia knew the time of the flight. Anyways, i don’t mind waiting, what i can’t stand is that the whole lobby, waiting lounge is so hot like it felt like waiting inside a sauna room! Terrible! So we went out and ate, back at 3pm, and still waited 15mins! And then the room smells like somebody’s vomit! Gross!! And the window doesnt have a lock, does not feel safe at all! Plus the surrounding area is very ghetto!
After an hour, we can’t stand it, i talk to the guy at the reception, and ask if we could refund the other 2 nights (booked 3days) and we were told NO! The way they talked to us is very rude and worse customer service ever! We left right away and transfered to another hotel! Not recommended! Find something else guys!

2/10

Poor

16 Aug 2018

Verified traveler

Awful Place!! Someone entered to my room on the last day around midnight while I was out (I was leaving at 3 am) and stole many gifts and souvenirs I had bought earlier that week...stay away, no security at all in this place.

8/10

Excellent

07 Aug 2018

Rodolfo

We liked the location, nicely located off the main street of CanCun and lots of shopping.

8/10

Excellent

10 Jun 2018

Verified traveler

Nice, small and low key. Got the essentials covered at a good price

2/10

Poor

10 Jun 2018

Verified traveler

Just pay for resort near the main hotel zone by the time you pay for taxis and buses it ends up being the same just an inconvenience

2/10

Poor

19 May 2018

prince

Watched the hotel receptionist cursed a guest horribly running outside yelling at her for some sheet then she did almost the same to me after wine spill on the sheet in my room. I had to pay for the cleaning of the sheet which was $150 pesos. The breakfast is coffee n 1 or 2 slices of bread with butter depending on if you tip the 1st day u get 2 slices but if not it’s attitude and ask if you only want 1 slice. That place so uncomfortable. The parking which is for only 6 cars always full. Inside the pool wants to paint. The door keep making noise. Very noisy and uncomfortable hotel

6/10

Pleasant

18 May 2018

james

Hotel was close to the bus station and palapas parquet. This made it easy to get around and the food and entertainment in the parquet was good.

8/10

Excellent

14 Apr 2018

david r

Had a wonderful trip. Hotel Hacienda was a great place for me. Not to expensive. It was clean. The help was friendly. The area seemed safe and easy to walk around to Tulum St. Bus travel was easy. Would stay again. The pool was clean and fun. They did have some coffee and toast for breakfast. Again location is great, price reasonable, staff very nice and it was VERY clean. Getting to the playa was easy on Bus R-1. The large park near hotel (Tulum Ave) was family friendly for all ages especially for young children. The bed was a bit hard but I am used to my Verlo. They spoke some English and I speak some Spanish so we were able to communicate just fine. This is Mexico not USA. This Hotel Hacienda is a bargan for the frugel traveler.

10/10

Exceptional

24 Mar 2018

Amanda

very friendly staff! clean. pool was nice.
area was a lot more inexpensive than the actual hotel area, safe to wander around. really enjoyed it.

Partner

6/10

Pleasant

27 Feb 2018

Verified traveler

Close to bus station. Good for one night stay as room smells. wifi is available on lobby. Nothing special, but a place to rest your head for the night.

Family

6/10

Pleasant

07 Feb 2018

Big John

This hotel is in good location. The price is good for sleeping and showering. The hotel staff is friendly and knowledgeable. Taxi service is quickly available and bus stops are close by. If you plan to stay in hotel for most of your trip, this hotel is NOT for you. If you have your day planned outside hotel, this place is great.

8/10

Excellent

17 Jan 2018

Lex

Good and Affordable

There's cable TV, air conditioning, wifi in the common areas (can be slow at times), a small pool, and a small breakfast of coffee and toast with jam.
The location is just perfect. Affordable and delicious food everywhere around and an 100% Natural restaurant in front with the best pancakes and vegetarian options. There's a small plaza (i don't remember the name) like at a 10 minute walking distance and at night they sell all types of Mexican food, desserts, and some souvenirs.

The only complaint would be the mattresses and bed in general that can be uncomfortable, other than that it's a great place to stay. For the price it's great.

4/10

Poor

09 Jan 2018

Zeke

Never again

Hard old beds, wifi,only in lobby, breakfast is just toast,coffee, or juice

2/10

Poor

05 Jan 2018

Verified traveler

Terrible

Horrible room. Very noisy. Wifi didn’t work in room. Very run down. Creepy neighbourhood. Could wait to get out of there.

6/10

Pleasant

21 Dec 2017

Dena

Nice and enough

We booked this hotel due the flights canceled during the florida hurricanes. It simply met all of our basic needs. We refused to spend 150 a night at the marriot. The hotel was walking distance to a lot of attractions including a park the lit up every night. Or a short taxi. This hotel had us falling in love with cancun. It wasnt a big deal but it was more than we expected. We went to the pool but dint indulge as it was always busy. Although it wasnt a huge pool. Would revisist.

8/10

Excellent

21 Dec 2017

Al

The staff was super nice, the hotel is small and cozy at a perfect location with anything one might need available. The pool is small and pretty. I think for the price I can't complain, but if I could change anything it would be the mattresses which are a bit uncomfortable and the bathrooms that seemed dirty and old (this might have to do with the decoration, appearance and bad quality curtains).
Some nice blankets and curtains would improve the appearance so much.
Definitely wifi in the whole hotel would make it perfect, even though it's not that necessary for a vacation and the cable TV replaced perfectly.
I would stay there again but maybe bring my own towels and a blanket.

2/10

Poor

30 Nov 2017

Valerie

THINK TWICE BEFORE STAYING HERE!!!!!!!!

The room was not as advertised!! I was expecting the roo that was pictured/advertised on the site - one that at least had a refrigerator - but what i got was the opposite!! The beds were the most UNCOMFORTABLE things i have ever slept on - like rocks - would have been better off sleeping on the floor, as were the pillows - like rocks - no softness in them at all, the bathrooms had black mold on the walls, and for the first night i had no power outllets to charge any of my electrical devices, which in this day and age is just unheard of - even if it is MÉXICO!!!! The staff were trying to be nice about the whole situation, but honestly had not business running a hotel!!!!! There were no blankets in the room, i had to ask for them, and when asked why the internet in my room was not working (yet advertised there was internet there in room) was told, internet only available in the lobby and out by the pool. Also the CONTINENTAL breakfast they offered, was NOT a continental breakfast!!!!! It was toast and jam/jelly with coffee!!!! Nothing more, nothing less!!!!!!! I would have been better off staying in the hostel down the road for less getting MUCH MORE!!!!!!!!!!! COMPLETE WASTE OF MONEY STAYING HERE!!! TO TOP THINGS OFF, THE WHOLE PLACE ECHOES EXTREMELY BAD SO YOU CAN HEAR EVERY CONVERSATION BEING HAD FROM THE POOL AREA UP TO YOUR ROOM - I WAS ON THE 2ND FLOOR!!!!!

8/10

Excellent

23 Aug 2017

RB

Good location!

Pros: Safe area, directly across the Street from an excellent Organic Restaurant and within walking distance to many authentic Mexican ones.
Staff spoke a little English and were friendly & helpful. We had a room near the pool which was adequate in size with sm fridge, comfortable bed, cold a/c and cleaned daily with clean towels & toiletries. Complimentary coffee each morning and water in lobby. Busses close by for outside travel.

Cons: Rooms are not soundproofed and no in -room Safe. Spotty WIFI reception; best in Lobby. Bothersome Time Share hagglers in Lobby. Low water pressure but enough to shower. Dated furnishings but clean.
A 2-3 Star Hotel at best but if one wants to experience authentic Mexico, this is the Place Mexican families & Business Travelers stay.
We we're happy we didn't choose an all American or European Resort as we experienced a taste of the real Country here and along with their beautiful beaches, great food and sunny weather; that is one of the reasons we came.

6/10

Pleasant

05 Aug 2017

Verified traveler

The AC didn't work for have of my visit. The room was extremely hot.

10/10

Exceptional

05 Jul 2017

Dawn

A truly hidden gem

This hotel is fantastic for the price. Clean, friendly, helpful. I could not praise it enough. We were so sad we could not book it for longer. Great location 5 mins from bus station near good local restaurants.

Family

8/10

Excellent

21 Jun 2017

Daniel

Good hotel

It was good. You get what you paid for. For $27 a night I wasn't expecting much. Has a/c and the beds are comfortable.

Family

6/10

Pleasant

14 May 2017

andy

It's ah-ok hotel

Very simple hotel. Room service everyday. The area felt safe. Very close to everything. Staffs are nice and respectful.

4/10

Poor

11 Apr 2017

Vivianne

Hotel was in an okay area, the rooms were very small with small beds. We only had one sheet and there were roaches crawling on the walls and floors. It felt dirty, the toilets wouldn't flush, there was only 1 towel with 3 ppl staying in the room. No soap, shampoo, nothing!

Family

6/10

Pleasant

05 Apr 2017

Allan

Great for the price!

I stayed 6 days and 7 nights, ive had to admit i wasn't expecting the air conditioner, that was great!...for the price you pay and not going to be there all day it is pretty good, the breakfast is really simple, cereal &coffe or juice, WiFi is mostly in the pool and reception area, i would have given it a 5 if it wasnt for the lying clean up lady that lost 2 towels....but hey it happens! otherwise food can be found to just about each way you from the hotel...mercado 28 was the best for food!

2/10

Poor

21 Nov 2016

Rod

Time share sales in the lobby

We were met in the lobby by someone pushing time share. Very annoying.

The room was tiny and the bed rock hard.

We couln't find anywhere to have breakfast within walking distance. There was a bar open early Sunday morning but no food.

I guess you get what you pay for.

Partner

4/10

Poor

25 Mar 2016

Verified traveler

Stayed in better places there for half the price

Stayed in better places there for half the price. People working there were fine, but the place needs work, especially for what they charge.

8/10

Excellent

04 Mar 2016

simon

Ok for the price

The hotel is a bit out of the 'center' of Cancun but very close to the tourist market 28. Yhere are lots if places to eat around and the ADO bus station is about 6 min walk. The free continental breakfast is a bit naff and the hot water takes ages to come through but does eventually at a luke warm level. For the price it's okay

6/10

Pleasant

22 Feb 2016

Robert

Enjoyed our stay.

We were here for 2 weeks and enjoyed the hotel and especially the location very much. It is old, and basic, but that is what we paid for. The staff have been fantastic, very friendly and helpful. The whole neighborhood is friendly, helpful, with plenty of local restaurants to choose from, and we have felt safe living here. The beautiful beaches in the hotel zone are a short drive away. We would definitely return to this hotel as it was good value for the money. Those of you writing negative reviews should plan on spending more for your hotel as you get what you pay for.

Partner

8/10

Excellent

21 Feb 2016

del

A well centrally situated hotel.

Comfortably and close to many restaurants, with the ado central bus terminal close by, walkable,even with luggage. Walked to many places in the surrounding area. A 15 minute walk to the plaza des Americas and onroute many shops. I like very much mingling with the locals and found them very accommodating and helpful. I was never 100% sure of the local bus system, so on occasion took pot luck just to see where I would wind up and did discover new areas, aside from the low cost, minnie adventures, well worth the experience. Would I go back,yes!

6/10

Pleasant

18 Feb 2016

Hoi,

enjoy the stay

Front desk staff were very good in providing directions to many locations. Enjoy the breakfast.next door construction was causinhg some noise ossues yet not servious.and water got into the room floor area with unknown reason. Situation was resulted quickly.

Partner

6/10

Pleasant

28 Jan 2016

Alberto

convenient hotel close to the bus station

the hotel installations were ok, the cable tv does not work when i did ask to repair it they have no option to wait until when i check out, bed are not that confortable

4/10

Poor

29 Dec 2015

Alfio

Great location and stuff but some issues

Staff was great and always available. Location is very good, centrally located close to ADO bus station. wifi was excellent.
The building isn't in great conditions and in our room we had many insects (cockroaches, etc.) spending the vacation with us. Breakfast was really basic. Our room was very dark and humid.

6/10

Pleasant

29 Nov 2015

Ricardo

For the price that you pay is good. It's fair.

6/10

Pleasant

04 Nov 2015

Verified traveler

Good but basic hotel.

Hotel was good but basic. You get what you pay for. Very friendly staff.

6/10

Pleasant

19 Aug 2015

Verified traveler

OK for the price

Pool was nice. Room basic but OK. Bathroom seen slightly better days, but you get what you pay for.

Family

4/10

Poor

13 Aug 2015

Verified traveler

Receptionist on 8/5-8/7 was very rude, one day that the cook was making me breakfast she refused to give me a card that is required for them to give breakfast. She went and started arguing with the cook and didnt give her the card. The towels smell dirty. Parking is for 5 cars only

Family

4/10

Poor

26 Jul 2015

Daysi

The room smelled very humed.

Family

4/10

Poor

01 Apr 2015

Marco C

Nice from the outside

The pictures on the site are rather deceptive specially the bathroom ones considering the bathroom was horrible, the beds were not that great, but the location is pretty good in a safe neighborhood near everything. The breakfast was kind of a joke, you are better off having a real breakfast somewhere. The staff was very friendly and the place was clean

Family

2/10

Poor

27 Mar 2015

Paul

the photos shown on Internet are very different fr

officially it was the worst hotel I booked in my life. Rooms are super old and dirty. On 3rd day found a dead cockroach in the bathroom. The intercontinental breakfast is a bowl of cereal!!! Old noicy window type AC is supplied to all rooms, good luck trying to sleep. Wi-FI is terribly weak and almost useless. If you want to ruin your vacation, book with this awful terrible hotel.

4/10

Poor

21 Jul 2026

Yohanka

Hotel bien ubicado, pero ya muy \"trabajado\" los cuartos muy pequeños y oliendo a humedad, una pantalla un poco más grande que una tableta, NO tiene elevador y por el mismo precio es mejor hospedarse en el el Hotel, a un lado de éste de Caribe Internacional

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Giselle

Habitación limpia, A/A funcionó muy bien.

Friends

10/10

Exceptional

17 Jun 2026

Fernanda

Es un hotel muy sencillo pero el personal fue muy atento y amable

Family

4/10

Poor

21 Apr 2026

Cécile Charlotte

Le personnel est très agréable et serviable mais l’hôtel est vieillissant , pas d’eau chaude et odeur bizarre dans la chambre.
Il y a une petite piscine sympa en revanche

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Nicolás

Bastante céntrico

6/10

Pleasant

10 Mar 2026

erick

Tiendas cerca y restaurante

10/10

Exceptional

12 Jan 2026

Jacmony

la limpieza de la habitacion es buena, es austera pero funcional, no tenia ropero o closet, solo el espacio para uno pero abierto para colocar algunas cosas, el baño bien, igualmente austero pero funcional, el hotel no tiene elevador o al menos nosotros no vimos, asi que tuvimos que subir las maletas hasta el piso donde estaba nuestra habitacion, los empleados nos atendieron muy bien, incluso nos dieron recomendaciones para visitar y para comer, cuidado con el estacionamiento, hay pocos lugares, en general nuestra estancia fue muy buena, no es costoso y esta ubicado en una zona donde hay varios lugares para ir a comer, cerca del parque de las palapas, cerca del mercado de artesanias, sin duda volveria a hospedarme con ellos.

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

KEVIN

El aire no enfriaba tanto

Leisure Partner

4/10

Poor

11 Jan 2026

Isaac

El ruido todo el tiempo hay mucha gente en los pasillos, los controles no sirven, pusieron un solo rollo de papel de baño para tres dias y dos noches no hicieron jamás cambio de toallas y se fue la luz

Friends_and_family Friends

10/10

Exceptional

07 Dec 2025

Aldrin

Todo excelente

Business Family_with_children

6/10

Pleasant

09 Nov 2025

Samuel

Unas colchas para taparse xq con esas sabanas muy delgadas no me quita el frio.

Leisure Partner

4/10

Poor

31 Oct 2025

Eric

Torneira tanque sem agua, chuveiro pouca água. Barulho de bip estranho

6/10

Pleasant

12 Jun 2025

Jose Alfredo

Regular

Es un hotel bastante regular, no ofrece las mejores instalaciones o algo de lujo pero está muy bien para el precio, si lo que buscas es solo un lugar a donde llegar a dormir y ya este hotel es perfecto. Lo único negativo es que no tiene wifi en las habitaciones

Friends_and_family Family

10/10

Exceptional

25 Apr 2025

Eli

Exelente opción para hospedarse en cancun

6/10

Pleasant

11 Apr 2025

BENOIT

Personnel de la réception très sympathique mais la chambre très basique.

Self