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Kavia Plus
Cancun (and vicinity) · Mexico
Yaxchilan MzA 15 Lt 13 SM 22View location
8.4/10Excellent608 Reviews
Cleanliness9.0/10 9.0
Service8.4/10 8.4
Comfort8.6/10 8.6
Condition8.4/10 8.4
Amenities8.2/10 8.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Kavia Plus
Located in Cancun (Downtown Cancun), Hotel Kavia Plus is within a 10-minute drive of Puerto Cancun Marina Town Center and Plaza Las Americas. This hotel is 8. 7 mi (14 km) from La Isla Shopping Mall and 1. 8 mi (2. 9 km) from Las Plazas Outlet Cancun.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access and tour/ticket assistance. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.
At Hotel Kavia Plus, enjoy a satisfying meal at the restaurant. Make yourself at home in one of the 64 air-conditioned rooms featuring Smart televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.
Conveniences include safes and desks, and housekeeping is provided daily.
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With a stay at Hotel Kavia Plus Cancun in Cancun (Downtown Cancun), you'll be a 3-minute drive from Plaza Las Americas and 5 minutes from Ultramar Ferry Puerto Juárez. This hotel is 4.9 mi (7.9 km) from Langosta Beach and 8.7 mi (14.1 km) from La Isla Shopping Mall.
Make yourself at home in one of the 64 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and desks.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.
Popular amenities
Free WiFi
Concierge
Gym
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Noise-free rooms not guaranteed
No alcohol served onsite
No alcohol allowed onsite
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 85.40 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- No pets and no service animals are allowed at this property.
- Alcohol is not served or permitted at this property.
-
Special Instructions
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- Property Registration Number 002-025-001916/2026
-
Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Las Palapas Park
0.1 km / 0.1 mi
Cristo Rey Church
0.3 km / 0.2 mi
Mercado Ki Huic
0.6 km / 0.4 mi
Mercado 28
0.7 km / 0.5 mi
Ceviche Square
0.8 km / 0.5 mi
Benito Juarez Municipal Building
0.9 km / 0.5 mi
Plaza 28
0.9 km / 0.6 mi
Mercado 23
0.9 km / 0.6 mi
Cancun Cultural House
1.3 km / 0.8 mi
La Sagrada Familia Parish
1.5 km / 0.9 mi
Beto Avila Baseball Stadium
1.7 km / 1 mi
Andres Quintana Roo Stadium
1.9 km / 1.2 mi
Plaza Las Americas
2 km / 1.2 mi
Royal Yak Casino and Sports Book
2.2 km / 1.3 mi
Puerto Cancun Golf Course
2.2 km / 1.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2019
- Total number of rooms: 65
- hotel
- Wheelchair-accessible
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Smoke detector
- Hotel safe
Show 8 more facilities & services
- Lift access
- Terrace
- Sun terrace
- CaféExtra charge
- Restaurant: 1
- Outdoor freshwater pool: 1
- Breakfast
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room ONE BEDRoom • ONE BED • 20 m²ROO.1B
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKavia Plus
Room ONE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.1B
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING SIZE BEDRoom • KING SIZE BED • 20 m²ROO.KG
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKavia Plus
Room KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKavia Plus
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKavia Plus
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKavia Plus
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 20 m²DBL.ST
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKavia Plus
DOUBLE STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDS • 20 m²DBL.2D-DX
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKavia Plus
DOUBLE DELUXE TWO DOUBLE BEDS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-DX
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKavia Plus
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 20 m²DBL.2D-2
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKavia Plus
DOUBLE TWO DOUBLE BEDS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-2
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKavia Plus
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Kavia Plus
100
reviews shown
maria chinas
The room was clean and shops are nearby. The Kitchen staff was not very friendly. I included the Breakfast with the hotel. It was not good at all. There were only two tables to serve and the kitchen Manager had an attitude, it took over 45 min. to deliver my order because I order something things extra, even though, I let them know that I was going to pay for it.
Jacky
Dirty, small, no amenities
Noila
Jjj
Murtaza
Excellent Stay
Javier
I spend one night , it’s ok for a night or so … room very small not windows , no view nowhere, just like a hole in the wall …. Nice hole for one night ….
Frank
Close to ADO bus station and restaurants nice staff room as fridge good wifi nice shower.
Melany
Had and amazing stay and staff was amazing.
Patrick
Clean room
MEI YEE
Ok
Michael
Staff was friendly & professional, the room was INCREDIBLY clean. Good location for walking through the city and very close to the ADO terminal for cost effective travelling. Great spot if you're a backpacker looking for a quiet location to rest and head out from.
Min
Dog bark at night; machinery noise all the time,
Jan
Very small room,NO WINDOWS.
Jan
No windows.
Selina
I always stay at kavia plus .
Michael
Yes excellent check in and the room was fine
Fernando
I have a great time at Kavia Cancún!!! Great location downtown Cancún myself that I work near by. I love the location and all the amenities
Lini
Staffs are nice! Water drain is clogged, no hair dryer, one hand towel, two big shower towels, no small towels, no tissue paper, only toilet paper. Breakfast is free, but need to be ordered, not buffet.
Sandra
Limpio y un lugar tranquilo
Maylin
Buen lugar para estar en centro , cerca d tiendas, restaurantes. caminando
Stephanie
Perfect room for the price!
Monica
You just get one key per room. They wanted 200 pesos for another plastic key! What a rip off! Beds are hard. Pool was dirty. We won't stay again! One cup of coffee with breakfast....not worth paying the extra for breakfast.
Kristina
It is good spot to have 1 night if you land in the evening and need to go somewhere the next day. Good staff and good breakfast. Room and hotel looks a bit tired but still good. Very comfy bed!
Bryan
Great place to stay
Isselle
Friendly staff, super easy check in and check out. Clean rooms. Easy parking. We enjoyed our stay and would definitely stay again. The chilaquiles verdes on their 7th floor were delicious. We rented 4 rooms as we traveled together with family and they accommodated us all on the same floor.
Kimberly
Clean, affordable and secure. Close proximity to grocery store, restaurants and the shopping mall
Hélène
Very nice staff and very clean every where, but there is a bad smell in the room.
Al
Very noisy all night long. I checked out 5 days early. Hope there is a refund coming!
David
Trust, but verify 😂
This is a funny one because we were kind of on an adventure and off the beaten path. The hotel is an old building, which is fine. It was clean, the staff were great BUT the photo of dumbbells in the “gym” is a misrepresentation. There is a treadmill, an elliptical, a spin bike that wouldn’t adjust handlebars and some bench thing I didn’t want to figure out. Breakfast is NOT included, we paid for it but it was worth the few pesos. It was good food and the ladies were really great, we enjoyed that but it ain’t included as advertised. Overall, the taqueria 2 blocks down was awesome!
Monica
Great! Will stay there again!
XIAOPING
Room condition is ok.
They didn’t offer luggage storage service.
They didn’t offer luggage storage service.
Mimi
Location was central with restaurants nearby. Nice rooftop pool. No alcohol was allowed on the premises and not sure why.
David
very solid lodging for the price
solid lodging for the price. food at breakfast was good, and the view from the breakfast cafe and rooftop pool was nice. The internet was good, bed was comfortable. hotel tried to resolve an issue with the safe in my room, ultimately moving me to a different room with a working safe (which was right next door).
Frank
Very clean good wifi, fridge and very nice rooms.
the staff is also smiling and friendly
the staff is also smiling and friendly
Celine-Marie
Parfait pour l'arrivée.
Bel hôtel à 10min de marche du terminus d'autobus ADO. Ascenseur. Très propre, moderne. Près du parc Las Palapas. Restaurants et autres services à proximité.
Yousif
Safe, clean and nice
There’s hot water. I want to say that because I figured it was an issue in many places in Cancun. Service was provided. I didn’t give excellent because I was not lucky to get a window to the outside
cameron
New bed sheets constantly had hair on them. Shower and sink didn't drain very well. Other than that nice place.
Adrian
Negocios en Cancun
Muy bueno en calidad - precio,Buena ubicacion en el centro,muy limpia las habitaciones y muy bueno el desayuno..!!Solo solucionar el temas de los taxis que son bien mal educados y te obligan a montar con ellos y no agarrar Uber..!
Annette
Great!
MMario
The entire staff of this hotel was professional, knowledgeable and friendly! I especially want to commend the three women preparing and serving breakfast! Each morning, I looked forward to their smiles and conversations! I felt welcomed and appreciated! The rooftop pool was a great surprise as it offered lovely views of the city.
kevin
Great staff and clean accommodations and an overall stress free place to stay and the most friendliest security guard in Mexico !
RONALD
I was mad disappointed about the condition of the shower head and the drainage system of the shower and face basin. Also felt like one the receptionist was catching attitude.
The Pool was nice and the view from the rooftop was Lovely. Love the sounding restaurants and bars tho and the friendly nature of the ppl.
The Pool was nice and the view from the rooftop was Lovely. Love the sounding restaurants and bars tho and the friendly nature of the ppl.
Guillermina
I really liked the place, the service, just one problem with 2 days of cold water but everything else was very good.
Renee
Cold water low water pressure no wash rags breakfast was ok
alanna
toilet did not flush properly, kept backing up
shower is made for handicap with a seat just under the shower so there's no way to stand
keys didn't work at 11 since 12 is checkout
shower is made for handicap with a seat just under the shower so there's no way to stand
keys didn't work at 11 since 12 is checkout
Marisela
Great downtown Cancun location clean
Very clean . Friendly and safety . Great location
Eulalia
Walkable distance to markets
SUMEETPAL SINGH
The air conditioner was not working at all, not enough supplies in the room even for two people. We were sweating all night, no happy customer service at the recpetion, very rude
Christian
Everything was pretty good, but the room had a tobacco scent.
Rehana
Clean but smells not good
Fitzroy
It was nice.
Roberto
Is ok
Rommel
Good
Romario
Beautiful
Arden
It was clean. Needs plants. Restaurant service was very kind and attentive.
Kelly
Todo estuvo muy bien excepto que no permiten ningún tipo de bebidas alcohólicas en tu propia habitación, nunca antes había escuchado eso
Jose Alfonso
A little too noisy
Only one night, it's a noisy place. Other than that it's ok for the price
Carroll
The property is in the PERFECT location. Close to shops, the best food options, the park, grocery store. The staff wasn’t the friendliest, not very helpful. The ladies cooking at the restaurant- THE BEST! Our food was delicious, fast, and they were so friendly. The beds were so comfortable, slept so good! Very clean rooms.
Armin
The area around kavia is probably the best thing about the property. Genuinely love all the street food. The property it's self isn't the best or worst. Just a nice AC room with not much noise. Really, you are here for the area. Parking also available and a herts car rental right Infront of the place. I might come here again
Leticia
I loved the hotel! Very clean and nice people work here. It's walking distance to a lot of places to eat and shop. It's also very close to the bus station. The air conditioning worked really well and i loved the pool area, it had a great view of the city.
Walter Seniar
Thanks I love yall properties and staff is excellent
Casey
Nothing
Marlene
Pool was dirty, area around full of graffiti.
Angelic
This was my last stay on my 8 day solo trip and it helped me end it well, I originally booked an Airbnb but when I got there, it was horrible & in a rough neighborhood. I booked Kavia Plus for two nights, double bed room, it had a small balcony & a refrigerator. I took a star off because there's no chair in the room, there were flies in the sink area non stop & the shower head need to be replaced. The staff was helpful & very friendly. I had breakfast in their cafe, it was fresh & tasty, extremely affordable. The building is very clean, I stayed 3 nights at their other hotel LUMA by Kavia & it was nothing like Kavia Plus. LUMA needs a deep cleaning & redesign. I would definitely stay here again if I needed to.
Verified traveler
Great quick stay
Our stay was a quick one. We needed something close to the airport. The desk lady was super sweet. She informed us of places to eat and things to do close by. The hotel was immaculately cleaned. Close to the central Ado bus station.
Halimat
No hot water, crawlers/worms or whatever coming out of the sink
Julio
I like service
Mallikaarachchige
There was one nice lady, but the rest were incredibly rude and not even bothered to be understanding. So rude
Nicole
The wall that that separates the room from the hallway is made from single pane glass so every word and foot step is heard clearly. The reception team could be heard in our room from a floor away. No alcohol is aloud in the rooms.
JESSICA
In defense of the property did they did tell us ahead of time that the pool area would be closed. The biggest problem for us was the park that is also next to the hotel was undergoing renovations, and we did not know that either which was disappointing… Secondly, when you use the bathroom on the top floor where the restaurant is because they have the pool area closed off that is where the sink is to wash your hands so you have no area to wash your hands, which was not only inconvenient, but rather disgusting. All that said, I would give the hotel a second chance once everything is up and running, because I think it is a diamond in the rough for the area it is located.
John
Very clean
Todd
Old part of cancun
In old Cancun so not in bar scene part. If you want to see old part and markets, stores it’s ok. Mardi gras parade on Saturday nights 2 blocks over
brian
Doors to the rooms are thin and you can hear everything in the hallway and stairwell. Also can hear noise like dogs barking outside. The shower head was basically a stream
Nieashia
Overall the Hotel was good enough to enjoy our Vacation. The room was clean, the bed was combatable and the check-in and out process was fast. My only concerns about this Hotel was the amount of Gnats that appeared in the room and the nose levels, as everything is echoed though out and the fact that my room did not have a widow. But for the price it was worth it, however next time I would spend the extra money for a resort.
Joan
Ok for one night stop-over.
Restaurant only open for breakfast. Extremely limited menu. No chair in room. Very basic hotel.
mary
I do not recommend to anyone..
Ievgen
Great and clean hotel in a walking distance to many amenities! Highly recommended!
Li Wern
Good but can be better
Pro: clean room and everything looks new, safe deposit book included which is important, location near to Ado bus station and park
Cons: noisy (and shady) neighbours so I could not get quality sleep, which defeats the purpose of me booking the room.
There are constantly flies in the room which I have no idea how to get rid of.
Cons: noisy (and shady) neighbours so I could not get quality sleep, which defeats the purpose of me booking the room.
There are constantly flies in the room which I have no idea how to get rid of.
gilberto
Location
Joao Carlos
Front desk staff very nice
Nicolasa
Me gusta mucho la estancia en el hotel.
Yo volvería otra vez
Me sentí segura con mi hija ❤️
Yo volvería otra vez
Me sentí segura con mi hija ❤️
Janet
It was good! We stayed 1 night w our 2 year old.
The hotel was really clean and it had a convenient store right across the street and a block away from the park of las palapas
The hotel was really clean and it had a convenient store right across the street and a block away from the park of las palapas
Angel
Las camas está muy cómodas y la habitación súper limpia. Es una buena opción y excelente relación calidad - precio. Me hubiera gustado que el estacionamiento fuera más amplio pero me dieron solución para estacionarme cerca y seguro.
Frumencio
Great Location and Great Hotel!
marysol
Excellent
Lateef
Muy bien
Paula
Good points, friendly service, quick check in, comfortable bed, good TV with apps such as Netflix and Disney Plus.
Bad points, poor ventilation in interior rooms, no window to outside, poor noise insulation so can hear other loud hotel guests at night which disturbs sleep.
Overall don't feel it was worth the money paid, though appreciate Cancun as a whole is very expensive. Was an OK choice for a short layover between flights at the airport.
Bad points, poor ventilation in interior rooms, no window to outside, poor noise insulation so can hear other loud hotel guests at night which disturbs sleep.
Overall don't feel it was worth the money paid, though appreciate Cancun as a whole is very expensive. Was an OK choice for a short layover between flights at the airport.
Loyda
It was a nice room, clean. Good breakfast.
Alberto
Great hotel for the price
Medina
Friendly staff, clean rooms, nice area!!
Lydia and Pablo
OK in a pinch
You can bring in Alcohol, they hive zero discounts, clean, badic, high price for breakfast
Samuel
I will never use expedia. A room without windows that is bad. Check in personal rude and stupid.
Really bad hotel
Really bad hotel
Jeffry
This facility is new and modern. Room is sparkling clean and comfortable. Next time I will get room with balcony view. Pool, gym and restaurant on 7th floor. Spectacular view from top of building. Location is close to parque las palapas. I will be back!
B
Helpful staff, clean room
Precious
Great location, decent staff, great overall.
In the reviews I read people complaining about it being too loud but it honestly wasn’t that bad, like I had no issue with it. Also great location. I didn’t have to take any taxis while I was here. I will say I got the breakfast option and I felt cheated because I was only there 4 days. The first day I didn’t get breakfast because they didn’t allow me to check in until 3pm and then I was gone before breakfast started on the last day so I only got 2/4 even though I paid for 4. So unless you have a long stay, I don’t really recommend
In the reviews I read people complaining about it being too loud but it honestly wasn’t that bad, like I had no issue with it. Also great location. I didn’t have to take any taxis while I was here. I will say I got the breakfast option and I felt cheated because I was only there 4 days. The first day I didn’t get breakfast because they didn’t allow me to check in until 3pm and then I was gone before breakfast started on the last day so I only got 2/4 even though I paid for 4. So unless you have a long stay, I don’t really recommend
Maya
This property has no amenities. No hair dryer, iron, or even washcloths in the room. Didn’t have a refrigerator or microwave. Pool was small and the gym was three cardio machines and a weight bench with no weights. This is the loudest hotel I have ever stayed in. The open floor plan means you can hear every door slam, people taking in the hallways, and children screaming or crying on every floor at all hours of the night and day.
Kelly
This was okay because of the location- I needed to be near downtown. But I’ve gotten an air B and B on the water with a lot more amenities for the same price. It was vey, very loud. Not from the outside. The way the place is built, the acoustics, so every time a door opens I’d closes, kids crying etc. it is amplified. I had to be up fairly early, but was anyway, no alarm needed. Some coming in late and others up early- just was so noisy all the time I was there from 6 pm to 7 am. Bed also fairly hard. Was clean though, had one of these overhead showers, staff was friendly, and nice touch with the candy bowl. I just think it’s the way it’s structured - so bring earplugs and would work okay for a clean pretty inexpensive place to stay.
DANIEL
Centro Surprise
This is a great in town hotel. Close to La Plaza de Palapas and several decent restaurants. The staff is friendly and courteous. My cousin and I enjoyed the pool and the friends we made at the hotel. Recommended
Ember
The walls are so thin in this hotel!! You can hear people talking from down the hall. Non stop kids crying from other rooms, people shouting down the hall to each other constantly, you can hear every footstep walking past your room. There are no windows in your room. The rooms overall are clean and modern. The cleaning staff were friendly. The pool was nice. Elevator works. This is a NO ALCOHOL hotel which sucked having to listen to people talking down the hall and doors slamming constantly… I would have loved a drink in my room. This hotel is a good location and lots of taxis driving by. I felt safe as a solo female traveller in this area. The park behind the hotel is great at night with food trucks and music. Also walking distance to the ADO bus stop. ***on my last night there a car caught fire in the parking garage and the hotel was evacuated while fire trucks arrived. Excellent job to the front desk guy for keeping everything in order and getting people to their new rooms. There was no room available for me but they paid for my taxi to the airport since I was leaving that day anyway. Thank you again to him. Overall the hotel is ok to stay at but you can hear every noise in the hallway.
Damon
My wife stayed at this hotel for almost a month last year, and she raved about it. When we returned to Cancun this August I wanted to see for myself and i was overjoyed by this hotel. This is a brand new hotel and is immaculately clean. The air-conditioning in the lobby is very welcoming, and all the rooms have remote control air-conditioning. The rooms are a decent size, but the beds (we had a super king size and a king size) are amazing. They were so comfortably and the sheets were crisp and gleaming white. The room was spotless and the bathroom was sparkling. The pool on the roof is lovely. At night the city glimmers and you can relax and look over to the Parque Palapas, which is a popular local spot. We rented a car and were able to park it inside the hotel every night barr one. On that night the security guard told us the place to park on the street, and i felt very confident that he would keep an eye on it. There is excellent local food within 2 minutes walk but if you want US style fast food there is a Carl's Jr and a Dominos Pizza 3-4 minutes walk away. Then another minute and a Burger King. The hotel is excellent value and we felt safe and secure. I would definitely visit again.
Jibranth
It is a good and cheap place to just take a bath and sleep, the room was ok, it was clean and bed was comfortable.
You can find many places to eat near the hotel
You can find many places to eat near the hotel
Location & surroundings
Kavia Plus
Yaxchilan MzA 15 Lt 13 SM 22, Cancun, Mexico
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