Hotel Batab

10/10

Exceptional

05 Mar 2026

Mike

Breakfast very good. Staff excellent. Building is old but okay. Only complaint: they could maintain the outside cleanliness better, but hey, this is real
Cancun, not the hotel zone. In comparison to the general neighborhood it’s much better.

Partner

10/10

Exceptional

15 Feb 2026

Gerhard

Clean and comfortable room and good staff

Business_and_leisure Family_with_children

6/10

Pleasant

23 Jan 2026

Vinod

Yes. You get what you pay.

Business Self

8/10

Excellent

19 Oct 2025

Carolina

It was very convenient for the price. We only stayed one night and it was fine. It's a very basic accommodation, but it's ok for a short stay.

Leisure Family

6/10

Pleasant

28 Jul 2025

Annette

Excellent location, pero cuando llegamos había una persona rompiendo cristales de los autos la policía se hizo cargo.

Business_and_leisure Friends

10/10

Exceptional

12 Jun 2025

George

It was clean, comfortable and economical. The on-site restaurant is good, as well.

Business_and_leisure Self

10/10

Exceptional

10 Dec 2024

Ferita

It was very nice, cleaning every day, very friendly people,
Breakfast good, i like this hotel, thanks a lot

6/10

Pleasant

19 Aug 2024

Gladys

I was only at this hotel for few hours as I had an early flight. Has a good parking. It is old and for this reason I believe, has a particular smell. Good AC. Good price.

Leisure Family_with_children

10/10

Exceptional

15 Jun 2024

Antonio

The ac could have been better but overall great option

Leisure Family

10/10

Exceptional

29 Apr 2024

Diego

Like

4/10

Poor

02 Apr 2023

Gregory

Mar.31/23 room #206 had no internet access through the entire stay. That floor had a multiple room group of older kids very noisy to past 11PM! 4th floor previous stay on Feb.11/23 was great, quiet and with good internet.

Leisure Self

6/10

Pleasant

08 Mar 2023

Ricardo Mauricio Merazo

Every day we had a bad experience with the room, our toilet did not work well even when we reported

Leisure Partner

4/10

Poor

03 Mar 2023

Candace

The bed was comfortable and the staff was helpful and friendly. But the hotel is on a very busy, noisy street. It’s also very bare-bones for the price - $70/night - no bath mat, two towels, no coffee in room. Only 1 chair for the balcony. Water was easily accessible.

Leisure Partner

8/10

Excellent

03 Mar 2023

Ivanov

Breakfast included was a big plus, walking distance to market 23 and ADO central bus station and all Colectivos, R1 rides. Staff is very friendly, wish it had a pool but we traded that perk for the breakfast included.Its a good choice if you want to explore more real local lifestyle and not go for the all inclusive hotels. It's a 10 min ride to Playa El Nino and a 20-30 min ride to Playas in the hotel zone.

Leisure Family_with_children

10/10

Exceptional

13 Feb 2023

Gregory

Great value for Downtown Cancun
I have stayed at comparable hotels there costing twice as much.

Leisure Self

8/10

Excellent

03 Feb 2023

George Warren

Hotel Batab offers a clean, comfortable and cheap place to stay. The rooms are somewhat spartan - no mini fridge, no safe in room, no desk with chair, etc. However, you get a complimentary breakfast each morning and the on-site restaurant is really good and very affordable. Finally, the staff at Hotel Batab were friendly, helpful and really a pleasure to deal with. I would stay here again.

Leisure Self

10/10

Exceptional

02 Feb 2023

NAKETA

I like

10/10

Exceptional

14 Jan 2023

SHAWN

Really everything no complain

Self

10/10

Exceptional

18 Dec 2022

Olayida

The room is good but the internet is not strong enough 😕

Leisure Family_with_children

10/10

Exceptional

19 Nov 2022

Julia

Es cerca de donde pasan los autobuses

Leisure Friends

10/10

Exceptional

25 Apr 2022

Francisco

It’s 5 minutes from the ADO station and the price was super affordable I just needed a place to sleep. The staff was very helpful with covid testing and programming a taxi for when I left. I had to leave around 5 am back to the airport. If you don’t rent a car it’s very convenient to stay close to the ADO stop. This hotel Is about 20 minutes to zona hotelera

Leisure Self

10/10

Exceptional

06 Apr 2022

Vincente

Staff was great!

Leisure Self

10/10

Exceptional

31 Mar 2022

Verified traveler

Loved it!!

Very comfortable place with walkable things to do at a good rate

Partner

6/10

Pleasant

24 Feb 2022

Olha

No swimming pool. Limited dining.

Business_and_leisure Self

10/10

Exceptional

14 Jan 2022

Verified traveler

Hotel staff was delightful, helpful. Area is commercial, lots of paint stores!

Self

8/10

Excellent

09 Jan 2022

Sterling

Comfortable & convenient

Check in was 3pm, but the kind receptionist allowed entry at 12noon. The place was in good location and had a restaurant attached. The federal police were training at the location , so I felt very safe. Also, the room had nice balcony. Uber found our location easily.

Self

8/10

Excellent

08 Jan 2022

RAUL

Clean hotel

The hotel and room were very clean, the personal were very friendly and helpful. I stay for one night.

Friends_and_family Family

8/10

Excellent

05 Jan 2022

Mohammed

Nice hotel on very busy street

Nice hotel on a very busy street. The traffic noise is loud. Service is good. A/C worked great. Wifi was ok. Overall, good hotel for the price!

Self

10/10

Exceptional

30 Dec 2021

namber

I like everything

Leisure Family_with_children

10/10

Exceptional

03 Dec 2021

Malcolm

Buen hotel

Buen Hotel. Excellente lugar

Friends_and_family Friends

6/10

Pleasant

24 Aug 2021

Oscar

I was her for 4 days/3 nights, the hotel staff is very friendly and respectful, Julio was very helpful.
I did have an issue with the room key which was very inconvenient to me because every time I returned from an exhausted day I had to go back and fourth from the room to the front desk because the key would not work, so this happened every day while I was there and I asked why did this happened every day the receptionist was very friendly and respectful but did not give an explanation if they have an equipment issue I would of understand, everything else was ok and kind of what I expected for what I paid, I would stay there again.

Leisure Family

2/10

Poor

24 Jun 2021

Misael

Perdida de abjetos en mi habitacion

Muy mal servicio, se desaparecio algunos objetos en el primer dia de limpieza, depues se comprende que revisaron mi portafolio y de ahi desparecio dinero, se hablo con el gerentre pero al final de cuenta no hicieron nada al respecto, con ninguna confianza para dejar las cosas personales en ese lugar..
Piensen bien a donde se hospedad, de antemano yo no lo recomiendo que se hospeden aqui en este lugar

Friends_and_family Family

8/10

Excellent

24 Feb 2021

David

Good value

Very safe, good value property. Nice restaurant and close to local shops

Self

8/10

Excellent

31 May 2018

ROBERT

EXCELLENT STAFF, NICE RESTURANT LIMITED MENU

8/10

Excellent

21 Mar 2018

Tracy

Overall a decent hotel

Only 2 complaints about this hotel, 1 -the AC in the rooms was barely enough to cool it at night yet the lobby was super cold and 2 - the amenities says hotel drop off. When we asked we were told Hotels.ca would pay and that is clearly incorrect. Beds are typical mexican mattresses meaning hard :-)

Family

6/10

Pleasant

31 Jan 2018

Mr Vic

Down town hotel

If your looking for the best Cancun night life downtown is NOT place you want to stay, I was at the beach the majority of the time I was there. But it’s economical and check out is st 1pm so not bad.

10/10

Exceptional

25 Jan 2018

BOB

BASIC GOOD HOTEL RAN IN A FIRST CLASS MANNER

EVERYONE AND EVERYTHING WAS GREAT! THEY TOLD ME THAT THEY LIKE GUESTS TO FEEL LIKE FAMILY. THAT'S JUST HOW I FELT.
THEY HAD A STAFF BIRTHDAY GATHERING AND I TOLD A FRONT DESK PERSON THAT I DIDN'T RECEIVE ANY CAKE, THEY ASKED ME IF I WANTED A PIECE THEY WOULD GET IT FOR ME .
WILL DEFINITELY TRY TO STAY HERE AGAIN

6/10

Pleasant

04 Jan 2018

Greg

Not in the nicest of areas but staff was friendly

Hotel is very old. Not suggested to walk alone at night from Hotel. Hotel has a reasonably priced restaurant on property.

6/10

Pleasant

19 Oct 2017

Ab

Not bad for 1night that we stayed

We only stayed one night, not horrible but not good.

Cons: Beds are super hard, outdated, drinking water is sketchy, towels were crunchy/hard, blankets were very out dated, aling with everything else.

Pros: staff is super friendly, staff was very prompt to call us a taxi at 520am to the airport, AC units are super cold, rooms over all were clean, elevator to upper units were good, staff at frnt desk upgraded our other group to a 3 bed room no extra charge without us even askihg!

Overall dont think id stay again because its very inside of the city and not close to the beach, and hard beds just arent ok with my back, but it again wasnt horrible for a quick stay.

6/10

Pleasant

25 Aug 2017

Verified traveler

Good place for a short stay. No extras, just the basics.

2/10

Poor

26 Apr 2016

Jeanne

Nice reception, but disgustingly dirty beds.

My flight brought me very early. The reception desk staff was very pleasant and kindly allowed me to leave my luggage behind the desk for several hours and to check into the room more than an hour ahead of official check-in time. The room at first glance looked acceptable--plain, neat--but when I turned back the sheets of the first bed, I found hairs. When I turned back the sheets of the second bed, I found a smear of dried filth. Being too exhausted to look for another place, I found a housekeeper in the hall nearby and showed her dirty sheets. She apologized profusely and asked me to wait a few minutes while she changed the sheets. Fortunately, I did get clean sheets after that, but I decided to lay a towel over the bottom sheet, to sleep on. At least the towels were large and clean.

8/10

Excellent

23 Apr 2016

Verified traveler

close to transportationwould recomend 10 min walk to bus food close by

6/10

Pleasant

01 Mar 2016

Verified traveler

Hotel Staff at night was very rude and they don't respect the expedia reservations until next day that someone check the hotel's mail.

8/10

Excellent

19 Feb 2016

Hannah

Easy and convenient.

We stayed here because we had an early (8 am) flight out of Cancun and had to return a rental car. Place was fine and easy for that. We checked in by 9 pm, ate at a local restaurant and left by 5.30 am. Can't say we did much else but the place was convenient and clean and friendly. It was also walkable to one of the super cool local markets (Market 23) in Cancun but we checked in so late that it was all closed. It'd be a great base to explore that. It's not really a beach vacation hotel however so don't expect that! In addition, we stayed the same night that they were hosting a Gendarmaria convention. Place was FULL of armed police. 14 out of 16 cars parked out back were police so we felt safe :-)

4/10

Poor

05 Feb 2016

Verified traveler

Despite advertising an airport shuttle there was none to be had. Phone numbers on website were non-functioning. The email address was no good either. Oh yea, it was full to the brim with Federales. Nice staff, but...

6/10

Pleasant

30 Jan 2016

Kerry

Very basic and inexpensive hotel

Arrived at hotel with police everywhere--there was a convention in town and many federales were staying at hotel. Guess that made it safe heh. Basic hotel, inexpensive and close enough to walk to mall and many restuarants. Staff was friendly even though overtaxed by the influx of many police. Breakfast included was tasty. Hotel is old and dated but clean. We where just returned to Cancun to fly out next morning.

6/10

Pleasant

30 Dec 2015

Jonathan

Budget Cancun

Adequate and cost effective spot for the night before heading south.

Family

10/10

Exceptional

26 Nov 2015

Verified traveler

Nice hotel and staff

Nice experience for staying this hotel. This hotel is close to downtown of Cancun

10/10

Exceptional

27 May 2015

KURIAN

Very good

Good family run hotel. Very courteous and helpful people

Family

8/10

Excellent

17 Jan 2015

Nettie

Worth the price

Very affordable and great for the price

Family

6/10

Pleasant

03 Jan 2015

David

Cancun Centro

Not a great area and away from what little amenities Cancun Centro has to offer. The staff on the desk was very friendly and helpfull.

Partner

6/10

Pleasant

01 Jan 2015

Verified traveler

decent condition, but not outstanding for the pric

We booked very late for the hotel during holiday season. The descriptions sounded decent so we took the chance. The hotel is close to bus stop and stores so we could get the most. We enjoyed mingling with the local. The downside is the hotel needs upkeep. It is pretty outdated and the sounds from neighbors are distracting . It is bare-bone service. Do not expect much.

6/10

Pleasant

01 May 2014

Kyle

Good downtown stopover

We arrived extremely late, and were greeted with a smile. The rooms are clean, the air con was cold, and the staff was friendly. It is located near the center of town, far from the beach, which was great for our purposes.

2/10

Poor

04 Apr 2014

Verified traveler

Horrifying

Honestly, probably the worst place ever. The people at the front desk did not speak English and refuse to refund my hotel room when I said I wanted to cancel.
There was no air conditioning, toilet was clogged, and the shower hurts! It actually hurts!?
The area around the hotel is dangerous and creepy. The promise breakfast is not that good either.
All in all not where you want to stay period!

2/10

Poor

17 Feb 2014

ELIZABETH

Very bad area

Lock my self in the room with the door chain. Got stock, I need to remove the screws, with a key.

6/10

Pleasant

19 Nov 2013

Johnn

Cheap, and easily located hotel in downtown Cancun

Cheap and good value for money hotel in downtown Cancun.
Management did not have my booking made through Expedia and I did not get my 10% discount.
Internet connection was awful, but the concierge did ask if I wanted to move to a different room.

Not much to tell, cheap and easy.
Clean.

10/10

Exceptional

28 Dec 2025

Ivan

Todo exelente, muy rico los desayunos y la limpieza diaria a la habitacion

Leisure Family

10/10

Exceptional

24 Sep 2025

Denice

Lo usamos solo para pasar la noche lo cual lo que me gusto que si traes 3 niños no tuvimos problema en ser una familia de 5 ya que en otros hoteles no nos dejan solo quieren 4

Friends_and_family Family

6/10

Pleasant

09 Sep 2025

Elizabeth

Cucarachas en la habitación

4/10

Poor

19 Aug 2025

Katia

Notificamos nuestro late Check-in y recibimos confirmación por mensaje por parte de la recepción, pero al llegar les tomó 1 hora el proceso de check in, y ni siquiera pudieron encontrar la reservación, nos cobraron $800 MXN para dejarnos pasar al cuarto, adicional a lo pagado previamente a pesar de tener el recibo de reservación, tuvimos que esperar al staff de la mañana para que nos devolvieran el dinero.
Por el precio la habitación está muy bien y limpia, pero la recepción de la noche deja mucho que desear, no volveremos por lo mismo, es una lástima ya que el personal de la mañana es muy amable y atento.

Leisure Family

8/10

Excellent

28 Jan 2025

Fabrice

Hotel basique mais confortable à proximité de la gare routière.

Leisure

10/10

Exceptional

16 Jan 2025

Manon

Very good room and clean, people are nice.

Leisure Partner

8/10

Excellent

04 Jan 2025

Melisa

Muy bien el servicio y todo en general solo que me tocaron al lado unod con musica que no dejaban dormir lo demás muy bien

Leisure Family

10/10

Exceptional

01 Aug 2024

Arturo

buenas condiciones

Business Self

10/10

Exceptional

31 Jul 2024

Adara

El servicio es muy bueno

Leisure Friends

2/10

Poor

20 Jul 2024

Roxana

La habitación tenía un terrible olor a humedad. La zona muy alejada de todo e insegura.

8/10

Excellent

07 Jun 2024

William

Bom

Hotel bom, porém outros hóspedes do nosso anda fuma no corredor, ficavam falando no celular de madrugada várias horas.
Hotel ok mais pelo preço e que
oferece.
Mais não voltaria a hospeda la
Fica 15 minutos da rodoviária Ado a pé.

10/10

Exceptional

02 Apr 2024

EUSEBIO

Ya van 3 veces que me hospedo aquí, lo recomiendo.

Leisure Family

2/10

Poor

04 Mar 2024

Yeremi

Quiero mi reembolso

10/10