Colonial Cancun

10/10

Exceptional

04 Jul 2026

Lourdes Z

Clean, nice staff, affordable rates

10/10

Exceptional

29 Apr 2026

Margaret

Lovely clean hotel , staff so friendly on reception . Our double room had two beds and en suite bathroom . Added bonus of lovely smelling individual shampoo and skin lotion for use. There was air conditioning we used during the day but didn't need it overnight . Very close to \"El Parque de las Palapas \" that featured last night local children singing and dancing on the huge stage!
We will return here now each time we fly into and out of Cancun. 5 mins walk to Cancun bus station for onward travel

Partner

10/10

Exceptional

25 Apr 2026

Jesus

Excellent and beyond

Self

8/10

Excellent

21 Apr 2026

Daniel

After a while the air conditioning became overly efficient and had to ask for blankets. There is no hot water so showers were very brief. Overall a decent stay.

Friends_and_family Friends

2/10

Poor

16 Apr 2026

Jesus

This it was my third stay at his place, With the exception of your front desk personnel, that seem you replace them with the worst available in the Market ,your hotel in general for the price in the area is the best option, shame, because next time in Cancun I’ll be looking for another option , Gracia

Self

10/10

Exceptional

08 Apr 2026

John

I did not park

Self

6/10

Pleasant

08 Mar 2026

Kristopher

Affordable and convenient location. The only issue I had was no water pressure when flushing the toilet.

Self

8/10

Excellent

01 Mar 2026

Alexander Cornelius

The room was presentable, clean. The courtyard is lovely, the pool area is small, as is the pool, but great for sunbathin, relaxing, and a calm swim. Excellent privacy. There's a city park steps away, which becomes lively, every evening. Main street steps away as well, and both directions you walk, have plenty of restaurants, cafes, grocery store, tourism guide, pharmacy, banks, atm, etc. You get a real feel for the daily lives, and people, in Cancun. Also, plenty of parking spots available, if you rent, or own a vehicle.

The only downside is, the city park can habe loud music, past midnight. I usually have a hard time fallen a sleep to the slightest noise. But when you are on vacation, it's less stressful.

Friends_and_family Friends

10/10

Exceptional

23 Feb 2026

TAURINO

The staff was exceptional, very friendly and professional, very nice place to stay in Cancun, walkable, great location !!

Self

10/10

Exceptional

29 Jan 2026

Rafael

Excelente hotel, servicio, limpieza, ubicación,buen internet,plaza de comida a 50 metros.

Leisure Partner

8/10

Excellent

28 Jan 2026

Vinod

Good and clean room. Staff very nice

Business Self

4/10

Poor

21 Dec 2025

Alejandra

No blankets. No hair dryer, the room basic

Friends_and_family Family

6/10

Pleasant

21 Aug 2025

Edgardo

Just hard to get to it’s pretty hidden

Leisure Family

10/10

Exceptional

13 Aug 2025

Gabriel

Everything was excelent

8/10

Excellent

23 Jul 2025

Vincent

For the price you pay, this hotel is a satisfactory option for a single night’s stay.

Business_and_leisure Self

10/10

Exceptional

20 Jul 2025

Rosa

You get what you pay for

Leisure

10/10

Exceptional

19 Jul 2025

Rosa

Very friendly staff .. the place is safe and convenient to really get to know the real community and welcoming people of Cancun

Leisure Family

8/10

Excellent

18 Jul 2025

Hector Roman

Decent place considering the budget friendly prices, dont expect quiet on this place, they have music until 3 or 4 am and no parking alot available, must park outside and find your own spot, dont expect luxury but again is good for the price

Self

10/10

Exceptional

16 Jul 2025

Marcus

Great friendly staff

Friends

10/10

Exceptional

14 Jul 2025

Jace

Great area to be a local

10/10

Exceptional

11 Jul 2025

Marcus

Great value, friendly staff

Business_and_leisure Friends

2/10

Poor

28 Jun 2025

Ashoka

Front tiles slippy when wet bathroom tiles same .. extra fees

10/10

Exceptional

20 Jun 2025

Jesus

Quiet, convenient, affordable, good service. Clean

Leisure Self

6/10

Pleasant

29 May 2025

Richard

Everything about this place is adequate. Stayed only one night.

10/10

Exceptional

28 May 2025

Jesus

Great place

Leisure Partner

8/10

Excellent

22 May 2025

William

Good location.

Leisure Partner

8/10

Excellent

15 May 2025

Michael

Excellent location nice hotel very reasonably priced hot water for the shower good air conditioning allowed to bring alcohol but if you're looking for a very quiet area this is not the area for you

Business_and_leisure Self

6/10

Pleasant

08 May 2025

Daniel

Great location. Great customer service. Downside was the showers. The water smelled bad making it unpleasant to try to shower. Towels felt very rough and old. Air conditioning worked great. Bed was comfortable. Price was good. Just the smell of the water was a big con for me.

Business_and_leisure Partner

2/10

Poor

07 May 2025

YOUNG HAN

The Worst Hotel in my entire life.

Leisure Partner

10/10

Exceptional

04 May 2025

Miguel Ángel

Good place to stay

Good place, clean and close to many options, people very friendly

Self

10/10

Exceptional

01 May 2025

Lazaro

Very good property, the location is perfect.

Leisure Partner

6/10

Pleasant

20 Apr 2025

Miguel Angel Lozano

stinky room

Leisure Family

10/10

Exceptional

14 Apr 2025

Jesus

So noisy surroundings but the staff willing to help accommodate me in less noisy room, something that I highly appreciated it

Business Self

4/10

Poor

07 Apr 2025

Deborah

The only positive that can be said about this property is the location. The taxi dropped us off on the main highway and then carried our suitcases over the grass & sidewalks as he was unable to drive to the front of the hotel.

The room and courtyard did not match the pictures on the website. It felt as though I was in a dungeon. The two other rooms I checked out were equally disgusting, one smelled musty and the other was as old and run down as the first one.

It was difficult to manuever to the door of my room because of an abundance of patio furniture around the \"fountain\". The fountain appeared in disrepair although water was flowing. Many tiles were broken and the fountain was only half full.

The internet DID NOT work. The television worked but the resolution of the picture was very poor. There was hot water in the shower, but took about 4 minutes to come out. The 2 bath towels provided were old and well used. I asked the front desk for some glasses but they didn't have any.

The one positive was the room was extremely quiet and we did sleep well.

Leisure Partner

6/10

Pleasant

04 Feb 2025

Melissa

The price point is great for budget travel. The hotel is what we’d expect for the price point. There is rambunctious club music nearby that played from around 11am thru the night until 1:30am.

Leisure Partner

8/10

Excellent

03 Feb 2025

Charles

Central location.

Leisure Family_with_children

10/10

Exceptional

03 Feb 2025

jay

fine overall

6/10

Pleasant

01 Feb 2025

Mian Usama

Not too bad but also not the very best

6/10

Pleasant

21 Jan 2025

Maqsood

No fridge in room , no Amenities

Leisure Partner

8/10

Excellent

06 Jan 2025

jael

The internet was horrible doesn't work, also wasn't hot water

Leisure Family

8/10

Excellent

04 Jan 2025

Josue

I like that has many food options around in a very good walking distance. The staff was supper friendly and thats always a plus...

I dint like that the water on the shower took a while to have strength to go through the pipe . Other than that was ok.

Leisure Family

2/10

Poor

01 Jan 2025

Tannaz Shams

The room was smelly and very noisy.

10/10

Exceptional

28 Dec 2024

Samuel

Very friendly and comfortable

Leisure Friends

2/10

Poor

25 Dec 2024

Misael

Is this a 3 stars hotel? Unfortunately this hotel needs to spend some money and upgrade its infrastructure. NO HOT WATER available. After multiple complaints and let it run enough as I was told to do, the water just stopped running so NO WATER AT ALL. Internet drops a lot with limited capacity. Barely they supply soap and just two body towels, no hand or wash towels. The smell of the toilet cleaner it was so strong the door needs to be closed. YOU WILL HEAR LOUD MUSIC ALL NIGHT LONG as it is located next to a bar. WE JUST ABANDONED THE STAY to another hotel.

Leisure

10/10

Exceptional

13 Dec 2024

Julio

Great experience

Perfect location with eating places in front of property and or a few feet away , pharmacy around the corner , las palapas park about 300 meters away walking distance.
Noisy, a little bit BUT is Downtown Cancun

Friends_and_family Friends

2/10

Poor

03 Dec 2024

Cindy

They do not provide enough towels, the area is very noisy I could not sleep.

Leisure Family

6/10

Pleasant

02 Dec 2024

Miguel

Budget hotel-Loud neighborhood

Loud music literally outside the room. The restaurant/bars around the hotel are open to 3-4 am and it was extremely loud. I got little to no sleep.

Partner

8/10

Excellent

19 Nov 2024

Valdev

Everything is good Staff was friendly and
Professional excellent location close to all shops. But only thing was there is a night club opposite which was to loud 4am still to noisy could not sleep properly

Leisure Self

10/10

Exceptional

11 Nov 2024

Valdev

Staff are very Polite and Friendly too.
Excellent Security, close to all shops
Dinning, food places alot. Overall good
Price too.

Leisure Self

10/10

Exceptional

08 Nov 2024

Gabriel

Great hotel, not luxury but nice. Bars around it are loud but nothing too bad. Super walkable area and 6 minutes from the central bus station

Leisure Family

8/10

Excellent

07 Nov 2024

Abolfazl Ray

service

Leisure

6/10

Pleasant

30 Oct 2024

John M

Night time was loud due to the disco Tech across the road.

Business_and_leisure Self

8/10

Excellent

27 Oct 2024

Jeanette

The price is cheap and easy walk from Ado bus. Pool is not in operation. Room floor was not clean. No soap or shampoo. Very noisy with local bars. Music was still going when we left at 5:15 AM!

Leisure Partner

2/10

Poor

22 Oct 2024

Connie

Dirty hotel

Leisure Family

10/10

Exceptional

26 Sep 2024

Julio

All staff was very helpful and nice

Friends_and_family Family

6/10

Pleasant

02 Jun 2024

Maria Celeste

A/c leaking

8/10

Excellent

23 May 2024

Albertus H

Property was decent for the money, but it desperately needs some maintenance in many areas. Staff was very friendly and room was kept clean. Excellent water pressure and good working AC unit, unfortunately no fridge in the rooms. Bar across the street turns up the music very loud and is noticeable till 3 or 4am ….. definitely bring some earplugs 😂

Leisure Self

4/10

Poor

18 May 2024

James

Internet dropped every few minutes. There was a nightclub infront and behind hotel that blasted music till 4 am every night. In 5 ngts we had hot water 2 times, the rest of the time it was cold or luke warm.

Business_and_leisure Partner

6/10

Pleasant

23 Apr 2024

Oscar Enrique

Looks can be deceiving

The bed was not a real bed but a concrete slab with a mattress on it. The mattress was o.k The water pressure was non existent, hot water run out, the breakfast that they advertise in the room is a restaurant 2 blocks away, but what is offered in the room is not what you get when you go to the restaurant.

Partner

10/10

Exceptional

20 Apr 2024

Julio

Great

Very nice place to stay all eating places as close as 1 min walk

Friends_and_family Friends

8/10

Excellent

13 Apr 2024

Joel

Not bad for the price, near the bus station which is good if you take the bus to downtown from the airport and only have carryon it’s an easy walk. Clubs with loud music on either side but didn’t affect my sleep. Needs some minor renovations but all around decent for a cheap hotel in cancun.

Business_and_leisure Self

8/10

Excellent

24 Mar 2024

Catalina

Limpio y ordenado

Leisure Partner

6/10

Pleasant

17 Mar 2024

Jonathan

Beautiful hotel and upbeat staff members, but none of the staff spoke english.

Leisure Friends

6/10

Pleasant

08 Mar 2024

Norma

Hotel hard to get to no cab driver can get in to drop you so may as well walk to it from the ado bus station a short distance away . It was ok clean for a 2 to 3 star hotel nothing fancy a bed . No Wi-Fi even at front desk . Wi-Fi very vital to confirm airline .nite clerk watching video on phone ./WiFi ?

6/10

Pleasant

28 Feb 2024

Petru

Loud music until 5am

Leisure Partner

4/10

Poor

20 Feb 2024

Guadalupe

I don’t like

6/10

Pleasant

18 Feb 2024

sarah

You get what you pay for.
Its perfection adequate for a 1 night stay, but is tired and basic

2/10

Poor

18 Feb 2024

Alexandra

Dirty and old

Dirty, old, not maintained small hotel located very close to the ADO bus terminal. Sheets were stained, no blanket. Way too expensive for one night transit (paid 75CAN$).

Partner

4/10

Poor

26 Jan 2024

JAYESHKUMAR

No WIFI
NO ELEVATOR

Leisure Self

2/10

Poor

22 Jan 2024

james j

Convenient location, way too noisy

Hotel is conveniently located near main ADO bus terminal. However, condition of room was fair and wifi was slow. Biggest issue was non-stop noise from club across the street until 3am (on a Sunday night). Staff was unwilling to move us to a room further from street. Don't stay here. There are better, quieter hotels which are also close to the bus terminal in the same price range.

Partner

8/10

Excellent

18 Jan 2024

Stephanie

It did the job, I needed somewhere to sleep off sedation from a dentist appt. We only stayed a few hours but I was able to get some rest there.

Leisure Partner

8/10

Excellent

15 Jan 2024

Miguel

estan muy bien ubicados y sus tarifas accesibles y su personal de recepcion amable

Leisure Partner

4/10

Poor

30 Oct 2023

Rilda

terribles days

it was a party all time i can not sleep at all. The music was so strong i talked to the front desk in the morning.the air conditioning dose not work. i see everything was clean and personal work there was very good friendly

Self

4/10

Poor

02 Oct 2023

Aaron

Not the best

Location was good however the bathroom was dirty and mouldy.
Rooms looked better on the pictures.
Not very impressed.

Partner

6/10

Pleasant

15 Sep 2023

Norma

No soap inside or available for shower soap hand dispenser other side of room . Breakfast advertised but not open till 9:30 am at near by restaurant.

Business Family

8/10

Excellent

30 Jul 2023

Vianey Martín

I did have a nice stay. Its location is very convenient since dining options are everywhere nearby, as well.as banks and travel agencies. Other public services like transportation are also available within a walking distance.

Leisure Self

10/10

Exceptional

09 Jul 2023

Flor

Beautiful places and beaches

Leisure Friends

4/10

Poor

01 Jul 2023

Lukaz

Very noisy at night. Bring earplugs if you plan on sleeping

Leisure Self

2/10

Poor

30 Jun 2023

Gelda

Solo habia una sola empleada en recepción, no sab

Solo habia una sola empleada en recepción, no sabe como tratar a los huespedes, no pudo solucionar nanda y que esperara al siguiente empleado en turno a ver que podia hacer.
La caja de seguridad no funcionaba y no me podia dar otro cuarto. Me sali y ahora necesito solocitar mi reembolso

Friends_and_family Family

6/10

Pleasant

16 Jun 2023

Neys

Buy bug spray for the room

Pros: great location, good a/c
Cons: my room had no blanket (needed for the strong a/c), was full of mosquitoes, wifi didn't reach me because I had a corner unit. My brother's room did have a blanket, had strong wifi & he bought bug spray. His room was more comfortable than mine.

Friends_and_family Family

2/10

Poor

24 Apr 2023

Amit

I give 0 out of 5 stars to this property. Horrible WIFI, worn out towels, low quality bath soap, hallway smells like poop, swimming pool not maintained, not in a safe location. I stayed there for 4 days !! HORRIBLE EXPERIENCE!! Don't be fooled by the pictures and good reviews please.

Leisure Self

8/10

Excellent

29 Mar 2023

James

Decent hotel close to ADO bus station in downtown area. Room was small, but relatively clean. A fair amount of noise, however, from nightlife at surrounding places. Probably not the kind of place that you'd long to return to, but a nice hotel for the money if you need to spend a night or two in downtown Cancun.

Business Self

2/10

Poor

06 Mar 2023

Famous

Property was located near all the restaurants and shopping. Terrible dirty hotel. Bad beds. Dirty. Dirty. Dirty. Very dirty pool. Not cleaned. No pump. No filter. Bathroom dirty and small.

Leisure Partner

6/10

Pleasant

29 Nov 2022

Christopher

It's in the heart of the city, so the area is walkable to friendly restaurants. I would say it was not worth the money however, due to no air conditioning, cannot flush toilet paper, and poor wifi signal. It was fine, just not great.

Leisure

8/10

Excellent

17 May 2022

Verified traveler

Decent place

It was fine for the price, decent central location and an easy pickup for buses to the beach or walking. Just beware it's on a blocked off avenue which is why it is on tulipanes x tulum. You can easily get taxis on tulum, but the taxi cannot take you to the hotel door. The Avenida was always well lit and felt safe. The palapas park was like a mini carnival, which was cool and close by restaurants were convenient. There was hot water, which was also nice. The internet signal was sometimes strong and at times barely there. The password is taped to your door card.

When I got there my room didn't have toilet paper, which was odd. I never could figure out the light for the fan and the fan sounded like an airplane even at level one. Luckily there was ac that worked nicely. I wish they had a do not disturb sign because I didn't need daily maid services, and even though I hung up my towel to reuse I got new ones daily. Also, it says to bring your room controls on checkout, but the receptionist looked at me like I was crazy when I did.

My card kept deactivating, and the desk clerk said maybe from a cell phone, but that really annoyed me to go up three flights of stairs and have to get my card reset. Weirdly, it didn't happen after the secOnd time when I complained and asked why it was happening. Also, the lock, there was nothing, just the card to get in and close the door click. I did not like that although I didn't feel unsafe where I was, I do like a secondary lock.

Self

4/10

Poor

12 Apr 2022

Alan

No parking, unclean, pool without filter.

Leisure Family

2/10

Poor

23 Feb 2022

Juan Pablo Alba

Worse experience

2/10

Poor

20 Feb 2022

miguel

Staff is great except for the night boy, there’s no locks on door and too loud , tv cable sucks , you can Hear all conversations fights and people drinking in the patio …. I’m starting to believe guests from ORBITS always have the worst rooms ..

Business Self

4/10

Poor

02 Feb 2022

Verified traveler

Terrible

The pics are nothing like the real thing. You walk in it smells horrible and the room is old and dingy walls. Sheets and blankets are like a hundred years old. I was very disappointed and not only that the garden they have with the turtles in dirty water and old trees that have insects that crawl into your room and I got bit all night by gnats, insects and no telling what else. I also slipped slightly in front door entrance. It rained and I was soak and wet and no mats or anything but a waxed shiny floor. OMG Please save for a better place.

Friends_and_family Family

2/10

Poor

16 Jan 2022

Britt

Mold was everywhere especially around the a/c and the whole bathroom ceiling! Cigarette burn on bed spread that also feels like a seedy curtain! No help carrying bags upstairs! Lobby smells horrible from employees eating at the front desk! Sewer flies in the hotel!

Family

4/10

Poor

07 Jan 2022

Allison

Good for a one night stay

Wifi kept dropping, it was very limited when it did work. No hand towels or wash clothes. Only shampoo was in a dispenser mounted in shower, and it didn’t smell good. No room for more than 1 luggage, walls and top bed blankets were dirty. The mattress was hard. Good got a one night stay but any longer it was not comfortable. Checked out early.

Friends_and_family Family

6/10

Pleasant

22 Dec 2021

Silvia

Front desk was not as friendly as Mexican people usually is! There was a bad smell in the room. I told front desk about the smell and the lack of body wash and they didn’t do anything about it. I stayed only for one night and what I liked was that there’s plenty of places to eat and it’s close to the ADO buses. Definitely not a place for a family stay. Solo for 1 night may be ok for the price.

Self

4/10

Poor

18 Nov 2021

Julio

The location is great, but the property is in bad conditions, the walls in our room were dirty, there was humidity in all the place

Leisure Partner

8/10

Excellent

04 Nov 2021

Britt

Clean rooms great wifi and tv. Hotel has a small pool but I didn’t use it. No elevator so we had to carry luggage up 3 flights of stairs. The breakfast that they offered at the restaurant across the street was not good only ate there once. Friendly staff.
Convenient location for public transportation but not a lot of restaurants in the area.

Business_and_leisure Family

2/10

Poor

03 Aug 2021

Verified traveler

There is No property called hotel colonia Cancun at that address. So I had to book another hotel somewhere else.

Leisure Family_with_children

6/10

Pleasant

25 Jul 2021

Verified traveler

good for the price

Leisure Self

6/10

Pleasant

16 Jul 2021

Verified traveler

Everything was average

Leisure Self

6/10

Pleasant

02 Jun 2021

Verified traveler

The background of the hotel it’s really beautiful but areas are not cleaned.

Business_and_leisure Family

8/10

Excellent

17 Mar 2021

Verified traveler

Cheap and cheerful

I stay here for the night as I arrived too late for the bus to Holbox, 5 min. Walk from bus station, would stay here again for an early bus trip

Self

10/10

Exceptional

17 Mar 2021

Rachel

Nice Stay!

Was great. Water pressure could have been better. Said it was non smoking but people smoking everywhere. Staff was great!!! The turtles were not a great site - why are they there?? Hopefully rescued.

Self