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Marazul Hotel Boutique

Cancun (and vicinity) · Mexico

Nader Calle Mojarra 17View location

7.0/10Very good135 Reviews
Cleanliness7.2/107.2
Service7.8/107.8
Comfort7.6/107.6
Condition6.8/106.8
Neighborhood8.0/108.0
Amenities6.6/106.6
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  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Marazul Hotel Boutique

Situated 4 km from the town center, Marazul Hotel Boutique offers easy access to area attractions. The main entertainment areas are 4. 2 km away, and the nearest beach is within 1 km. The airport is 18 km from the hotel.

This boutique hotel, refurbished in 2020, features 15 accommodation units and provides guests with amenities such as Wi-Fi and a 24-hour reception. Accessible public areas and on-site parking are also available. Additional fees may apply for some services.

Read more about this hotelShow less

Located in Cancun (Downtown Cancun), Marazul Hotel Boutique is within a 15-minute drive of Langosta Beach and Cancun Convention Center. This hotel is 5.4 mi (8.7 km) from Tortuga Beach and 8.3 mi (13.3 km) from La Isla Shopping Mall.

Make yourself at home in one of the 15 air-conditioned rooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include desks and ceiling fans, and housekeeping is provided daily.

Featured amenities include luggage storage and a water dispenser.

Popular amenities

Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Minimum guest age is 18 Caters to adults only Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Guests under 18 years old are not permitted at this adults-only property.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 5:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and outdoor lighting
  • Minimal age
    18
  • Optional fees
    • Fee for in-room wireless internet: MXN 50 per stay (rates may vary)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    Spanish

Nearby attractions

PlayCity Casino 0.1 km / 0.1 mi
Mercado Ki Huic 0.4 km / 0.2 mi
Benito Juarez Municipal Building 0.5 km / 0.3 mi
Ceviche Square 0.6 km / 0.3 mi
Las Palapas Park 1 km / 0.6 mi
Mercado 23 1.4 km / 0.8 mi
Plaza 28 1.4 km / 0.9 mi
Cancun Cultural House 1.6 km / 1 mi
Plaza Las Americas 1.6 km / 1 mi
Mercado 28 1.6 km / 1 mi
Puerto Cancun Golf Course 1.8 km / 1.1 mi
Royal Yak Casino and Sports Book 1.9 km / 1.2 mi
Amerimed Hospital 2 km / 1.2 mi
La Sagrada Familia Parish 2 km / 1.2 mi
Puerto Cancun Marina Town Center 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2015
  • Year of most recent renovation: 2020
  • Total number of rooms: 15
  • Double rooms: 5
  • Apartments: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Beach
Show 25 more facilities & services
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • TerraceExtra charge
  • Luggage roomExtra charge
  • Dining area
  • CaféExtra charge
  • Restaurant: 1
  • Non-smoking area
  • Smoking area
  • Air conditioning in Restaurant
  • Breakfast
  • Breakfast served to the tableExtra charge
  • Continental breakfast
  • Only Adults
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 BedroomDBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable1 photo

    Marazul Hotel Boutique

    DOUBLE DELUXE KING BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BED • 1 BedroomDBL.DX-QN

    Photos are not available for this room type.

    Marazul Hotel Boutique

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 45 m²SUI.ST-1

    Photos are not available for this room type.

    Marazul Hotel Boutique

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Room amenities

    • Individually adjustable air conditioning
    • Bathtub: 1
    • Internet access
    • Plug adaptor
    • Wi-fi
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 BedroomSUI.EJ

    Photos are not available for this room type.

    Marazul Hotel Boutique

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 BedroomJSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable1 photo

    Marazul Hotel Boutique

    JUNIOR SUITE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 40 m²DBL.EJ
    DOUBLE EXECUTIVEPhoto unavailable1 photo

    Marazul Hotel Boutique

    DOUBLE EXECUTIVE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Room amenities

    • Wi-fi
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Marazul Hotel Boutique

7.0
Very good
135 Reviews
Cleanliness
7.2 /10
Service
7.8 /10
Comfort
7.6 /10
Condition
6.8 /10
Neighborhood
8.0 /10
Amenities
6.6 /10
50 reviews shown
2/10
Poor
26 Dec 2024
Michal
Wasn’t open
Business Partner
2/10
Poor
20 Nov 2024
Edmund
Orbitz posting says front desk open 24/7. Hotel closed when arrived. Chain on front door. Looked like no guests in hotel. No answer when phoned hotel no.
Leisure
2/10
Poor
12 Nov 2024
Tulay
I arrived at the hotel yesterday evening to find the hotel closed. I tried to contact the number provided on your website however the number was engaged. The gentleman that lived next door to the hotel advised that the hotel is closed I asked my transfer to stay with me as I was trying to book another hotel asap. Then he told me that they are going another 25usd to transfer me to another hotel. Thankfully I was able to book a hotel around the corner. I have been trying to contact Expedia however you have made it so difficult to get in contact with you.
Leisure Self
10/10
Exceptional
21 Jul 2024
sergio alfredo perez
Raúl and the other lady at front desk are super friendly and always willing to help!
Business Self
8/10
Excellent
25 Mar 2024
Victor
It was a good experience overall
Leisure Self
2/10
Poor
29 Feb 2024
leah
BOOK AT YOUR OWN RISK!!! Not an easy access for taxi and reception don’t speak “as they say” English. The door of the bathroom was damage on the bottom, I hear noisy early morning and late at night their voice echoing and I can hear it in my room all the time. One time we left the air conditioning on because in the afternoon we want our room when we return to be hot and then without notice they opened our room turn off the light without our permission. Checking out was no help and the shower head and faucet has rust. No shampoo,conditioner,body soap, hot water to drink. Be ready for the worst experience. Checking out we rang the bell but No one came out and help us to get a taxi and promise that they would. Really sad experience.
Business_and_leisure Partner
10/10
Exceptional
19 Feb 2024
Sohan
The place was great in a nice central location.
Leisure Friends
10/10
Exceptional
07 Feb 2024
VICTOR
clean, quiet, and close to the bus terminal.
Leisure Partner
8/10
Excellent
03 Jan 2024
James
I only stayed from late evening to early morning so I didn't get out to walk around much. The room was excellent! It's weird how the salt made the bathroom faucet and soap dish look horrible in the otherwise immaculate room.
Leisure Self
8/10
Excellent
24 Oct 2023
Joseph
Great location for me, many restaurants and sights and bus close by.
Leisure Self
8/10
Excellent
30 Sep 2023
chao ying
clean
Leisure Self
2/10
Poor
23 Sep 2023
Heberto S
No toilet paper i have to ask for it, dirty room, very hard to open the door with the key,dirty towels, a lot spider webs, area it’s not to safety after 8:00 at night.
Leisure Partner
4/10
Poor
14 Sep 2023
Fernando
No Hot water , no dining room is been closed, no Safe deposit boxes , cleaning person had no idea how to clean :(
Leisure Self
10/10
Exceptional
17 Aug 2023
Keila
Very friendly staff. Nice stay!
Partner
2/10
Poor
08 Apr 2023
Qi
Dirt, old, everything is so broken.
Leisure Self
10/10
Exceptional
02 Apr 2023
Eric
Great little spot to stay close to everything the staff is great Martha’s a great host and eager to make your stay pleasant I recommend downloading google translate and what’s app and a little patience language barrier will not be a problem
Business_and_leisure Friends
6/10
Pleasant
24 Feb 2023
Federico
Liked the staff, bathroom electrical switch for light was popping out
Leisure Friends
6/10
Pleasant
14 Jan 2023
Suzette
We got on very, very late and the staff were very accomodating no fault there. The linens were not in great shape quite pilly snd uncomfortable. The bathroom tsp was rusty and needed replacing. There was domething on the back of the bathroom door thst looked like someone had been sick. The bottom of the door was in bad shape lotos of chunks missing. Room was basic, bed was large and comfortable enough (given problem with the linens. We left esrly and I fid not see too much of the property. I would not stay here again.
Leisure Partner
8/10
Excellent
19 Dec 2022
MICHAEL
It's on a nice quiet street just off an area with good restaurants, and an easy walk to the center of Cancun. The room was well appointed and clean, with good firm bed; I slept well. A few issues I had: The first night, a Sunday, there was a very loud party right outside my room, but the noise stopped at 12:15, so not that bad. I didn't get maid service till 5 day in, but they would have if I requested. You should try to get a room on a higher floor (though there's no elevator); many of those have balconies. Mine was on the first floor with no view exept a dark light shaft.
Leisure Self
6/10
Pleasant
17 Dec 2022
jeffrey

Small hotel in nice area.

Dogs barking all night. Safe location minutes away from shops bars and restaurants. Room spacious and clean. Comfortable bed.
Partner
4/10
Poor
06 Dec 2022
Verified traveler
Constant dog barking. Was impossible to sleep. Garbage smell outside the hotel window. Had to leave after 3 nights. Room was clean.
Wont be back
10/10
Exceptional
16 Oct 2022
Nick
Helpful staff and a nice big balcony with city view.
Leisure Partner
10/10
Exceptional
22 Aug 2022
Brandi
Great place with friendly staff. Clean, quiet, working AC, good shower with hot water. About a 12-15 minute walk from the ADO bus station. Felt safe walking there after dark as 2 female travelers. Would stay there again.
Leisure Partner
6/10
Pleasant
10 Aug 2022
Verified traveler

It’s just ok.

The staff were very friendly and helpful but the hotel and room were not as presented online. Very basic but clean.
The restaurant (I think it’s new) was surprisingly good!
Self
10/10
Exceptional
28 May 2022
Hervens
Great customer service
Business Self
10/10
Exceptional
18 May 2022
Mark
Hotel great position downtown Cancun.

Staff are fabulous.
Leisure Partner
8/10
Excellent
20 Apr 2022
Naja
Very nice quite hotel with all that tou need in one stay. I love it and would highly recommend.
Leisure Self
10/10
Exceptional
11 Apr 2022
Jason

Great place in Cancun downtown

Well located and clean rooms. The service was also fantastic
Partner
8/10
Excellent
09 Feb 2022
Fabio
Clean, very well located, and friendly staff
Leisure Partner
8/10
Excellent
02 Jan 2022
Jose
The hotel is located in a nice area. Nearby nice restaurants.
I was not too convince with the cleanliness of the room. lot of dust. The TV did not work well, the AC was okay. The ceiling fan did not work. In general, not a cozy room, at least mine. the French door window faced the hallway, lot of noise came through...
It was okay for one night...
The staff was great! Specially the guy at the desk (Sorry forgot his name)
Leisure Partner
4/10
Poor
27 Dec 2021
ALINE
La propiedad esta bien, pero ya requiere algo de atención. Es limpio, lo cual se agradece, pero el mobiliario es viejo y guarda cierto olor a humedad. Las toallas y ropa de cama se notan percudidas, con manchas de óxido y llevan bordado de otro hotel... lo cual me hace pensar que ya llevan demasiado tiempo en circulación. El trato del personal fue profesional pero condescendiente... como si te estuvieran haciendo un favor! y actúan como si desconfiaran de que vas a llevarte algo o a retirarte sin pagar.Supuestamente la propiedad tiene club de playa y club de yates ... pero jamás se nos brindó información al respecto. No volvería... pero no puedo decir que la experiencia haya sido terrible.
Family
10/10
Exceptional
19 Dec 2021
Renee
Priced well, clean, light room with large window. Enjoyed our 2 night stay.
Leisure Family
2/10
Poor
18 Oct 2021
Keith
there wasn't anything to like about it, and everything to dislike about it
Business_and_leisure Self
10/10
Exceptional
27 Aug 2021
phillip
Very nice people and property
Business Self
6/10
Pleasant
29 Jul 2021
Ronald
Bien
Self
10/10
Exceptional
17 Jul 2021
Phillip

Huge rooms A+

After a long week it was nice to spend the night is this hotel. The rooms are huge and they look amazing. I will be staying there again
Business Partner
10/10
Exceptional
13 Jul 2021
Verified traveler
I love this place, great little quiet location and the staff go above and beyond. I will always stay here.
Leisure Self
8/10
Excellent
25 Apr 2021
Verified traveler
Great location, close to the center of the city but not too close. Very safe
Leisure Partner
10/10
Exceptional
21 Jan 2021
Zvia

Perfect

After travelling a long time in Mexico, we really enjoyed our stay in the hotel. Excellent service!! Very warm hospitality, thank you Daniela for the help in everything, all the information we needed.
The room is very beautiful and the all area is amazing. A lot of good restaurants and all you need
Partner
10/10
Exceptional
05 Jan 2021
John

A very relaxing experience

Everything was very clean & quiet. Highly recommended for people coming to relax in the tourist friendly city of Cancun
Self
4/10
Poor
23 Nov 2020
j
There was no internet in the room, no cooking or cleaning tools for kitchen, no windows for fresh air, dead cochroach lying around, no coffee in common area as advertised, ended up staying 3 nights but paid the equivalent of 5 nights. Staff not friendly.
Business_and_leisure Self
10/10
Exceptional
29 Oct 2020
Rosgil

Most Helpful and Kind Staff You Can Find

This is a small, boutique hotel where the staff treat you like family from the moment you walk in. I sent my elderly mother there alone and their service to her deserves 5-stars. They are kind, attentive, and helpful. A special note of gratitude to Daniela, who even went to the pharmacy to get medicines for my mom.
Friends_and_family Family
2/10
Poor
05 Dec 2024
Antonio
El lugar está cerrado, no debería estar en la página, está fuera de servicio, pésima experiencia
Leisure Partner
2/10
Poor
20 Nov 2024
Sergio Alejandro
Nunca me abrieron estuve afuera 1 hora
2/10
Poor
14 Nov 2024
Roberto
Estaba cerrada
Leisure Family
2/10
Poor
12 Nov 2024
Jorge Alan
llegue al hotel y estaba cerrado con candado ni siquiera pude quedarme ahi, pero lo peor es que ya me cobraron la noche. Trate de contractarlos varias veces y no tuve suerte, ni a traves de expedia. Pesimo servicio.
Business Self
2/10
Poor
12 Nov 2024
Alma
Al hacer la reservación para este lugar no comentaron que estaban enplena remodelación por lo que al llegar con todo maletas cargando, solo encontré polvo y hombres trabajando, sonidos de un trabajo en construcción y en ningún momento al hacer la reservación se me informo que esa era la situación actual del inmueble.
Business Self
2/10
Poor
18 Oct 2024
Ana María
Súper mal servicio nada que ver con lo que prometen primero no cerraba la puerta y tenía que dejar abierto el cuarto, no servía la tele y no te querían cambiar el cuarto
Leisure Partner
2/10
Poor
11 Sep 2024
Alejandra

Malo , Lo único rescatable es la ubicación

Sin elevador, sin servicio de Internet, sin agua caliente en la habitación, sin contactos que funcionan adecuadamente, el personal de recepción estaba dormido a la hora de hacer el check Out
Business
4/10
Poor
19 Aug 2024
Hey
No es la habitación que vi en la aplicación, la habitación no tenía llave para cerrar solo era puerta corrediza y sin seguro, las puertas en mal estado la cama no es la que está anunciada
Business Self

Location & surroundings

Marazul Hotel Boutique
Nader Calle Mojarra 17, Cancun, Mexico

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Marazul Hotel Boutique

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