RO
Room Only
Accommodation only. Meals are usually not included.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Pachamaya Holistic Wellness & Spa - Adults Only
Cancun (and vicinity) · Mexico
Avenida Uxmal, 18 - 20View location
9.0/10Excellent175 Reviews
Cleanliness9.2/10 9.2
Service9.6/10 9.6
Comfort8.0/10 8.0
Condition9.0/10 9.0
Amenities8.6/10 8.6
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Pachamaya Holistic Wellness & Spa - Adults Only
Pachamaya Holistic Wellness & Spa - Adults Only guarantees a quiet stay as it counts with just 14 guest rooms.
Show less
With a stay at Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Ultramar Ferry Puerto Juárez.
This golf hotel is 3.2 mi (5.1 km) from Playa Tortugas and 8.3 mi (13.4 km) from La Isla Shopping Mall. Make yourself at home in one of the 14 individually decorated guestrooms. Bathrooms with showers are provided.
Conveniences include complimentary bottled water and in-room massages, and housekeeping is provided on request. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a cruise ship terminal shuttle.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No elevators
Cash deposit required
Caters to adults only
No alcohol served onsite
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed (no fees)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: MXN 500 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
- A car is not required for transportation to and from this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property offers transfers from the cruise terminal, ferry terminal, airport, train station, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- Long-term renters welcome
- Safety features at this property include a fire extinguisher and a first aid kit
-
Minimal age
21
-
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 350 to 500 per person
- Airport shuttle fee: MXN 750 per vehicle (maximum occupancy 10)
- Pet deposit: MXN 500 per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Benito Juarez Municipal Building
0.4 km / 0.3 mi
PlayCity Casino
0.7 km / 0.4 mi
Mercado Ki Huic
0.8 km / 0.5 mi
Las Palapas Park
0.8 km / 0.5 mi
Mercado 23
0.9 km / 0.6 mi
Xbalamqué Theater
1.1 km / 0.7 mi
Ceviche Square
1.1 km / 0.7 mi
Puerto Cancun Golf Course
1.1 km / 0.7 mi
Puerto Cancun Marina Town Center
1.5 km / 0.9 mi
Plaza 28
1.7 km / 1 mi
Mercado 28
1.7 km / 1 mi
Plaza Las Americas
2.1 km / 1.3 mi
Cancun Cultural House
2.1 km / 1.3 mi
La Sagrada Familia Parish
2.3 km / 1.4 mi
Royal Yak Casino and Sports Book
2.5 km / 1.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 14
- hotel
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BED • 1 BedroomSTU.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPachamaya Holistic Wellness & Spa - Adults Only
STUDIO DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.DX-KG
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Pachamaya Holistic Wellness & Spa - Adults Only
75
reviews shown
Kimberly
The stay was so pleasant and relaxing. The earthy tones and quiet atmosphere was exactly what we needed for our girls getaway. All the staff was so friendly and ensured that we had a wonderful experience by giving great recommendations on near by attractions. I usually stay in the all inclusives with a ton of people, but this is the best way to experience Cancun by far. Easy access to authentic Mexican cuisine and culture la pachamaya is a must stay!
Mayada
Amazing stay . This is my favorite place in downtown Cancun !
Anabel
Nos trataron muy bien. Todo limpió y tranquilo. Sí regresaríamos.
cho yi
very helpful and friendly staffs , had lovely time staying there
Aracely
Clean room
Armin
Nice spot in downtown cancun
MANUEL
Everything was good, just good, nothing to brag about.except the very friendly and attentive staff from the restaurant next door named Chamana. Very cute restaurant, shame the not all the dishes are great ( guacamole with cecina is the diah to have!! )
You get what u paid for.
A couple of things to keep on mind:
Rooms can be noisy ( windows and room doors are low quality and allows every sound inside room), theres ni mini fridge in rooms or blackout curtains ( be prepared to wake up at sunrise)
Had a small miss perhaps with lady at reception ( she didn’t wanted to let my friend come into hotel even to tell me he arrived so we can then if needed pay for a day pass ( never heard this before but except in high end properties where entry of guests is really under high control ( this hotel is not a high end property) and this really damaged my perception of the nice friendly hotel i was enjoy untill then.
One good thing; i arrived pretty late at night and a guy was there to open reception and show me my room.
This is a small little family type of hotel that have some much potential but looks to me that the owner’s dont know hospitality industry.
Good for one night specially if looking to not spend money due late arrival.
Across the street there is a nice Japanese restaurant with sushi and an amazing sake list.
Not cheap but great sake list including sparkling sake, awesome.
You get what u paid for.
A couple of things to keep on mind:
Rooms can be noisy ( windows and room doors are low quality and allows every sound inside room), theres ni mini fridge in rooms or blackout curtains ( be prepared to wake up at sunrise)
Had a small miss perhaps with lady at reception ( she didn’t wanted to let my friend come into hotel even to tell me he arrived so we can then if needed pay for a day pass ( never heard this before but except in high end properties where entry of guests is really under high control ( this hotel is not a high end property) and this really damaged my perception of the nice friendly hotel i was enjoy untill then.
One good thing; i arrived pretty late at night and a guy was there to open reception and show me my room.
This is a small little family type of hotel that have some much potential but looks to me that the owner’s dont know hospitality industry.
Good for one night specially if looking to not spend money due late arrival.
Across the street there is a nice Japanese restaurant with sushi and an amazing sake list.
Not cheap but great sake list including sparkling sake, awesome.
Joseph
Excellent location! Excellent staff! Extremely friendly and attentive! We loved the vibe, we had a very relaxing time. The room was very clean and comfortable. I would definitely recommend it and I would definitely return! Thank you, J&P
Todd M
Great place located close to Cancun central, staff were awesome. Very little amenities, they should put fridges in rooms considering the do not have any food service available.
Joshua
Excellent staff! Great location. They have laundry services which is nice. Brought up most of my meals as I just had a hair transplant. Highly recommend!
Jethro
Clean room, great accommodating staff.
Mariana
Super lindo el lugar, la gente que trabaja ahi es increible. Solo le falta un gym.
Gillian
Really lovely big room and comfortable bed. We slept really well here. Staff were super friendly. There were lots of great cafes and restaurants nearby for breakfast and dinner and a supermarket. The ADO bus station is a 5 minute walk away too.
We used the pool but didn’t take part in any of the yoga or wellbeing options. We did eat breakfast in the adjoining restaurant but found there were other better options nearby at a more reasonable price.
We used the pool but didn’t take part in any of the yoga or wellbeing options. We did eat breakfast in the adjoining restaurant but found there were other better options nearby at a more reasonable price.
Hannah
My sister and I enjoyed a peaceful night at Pachamaya. Staff were kind and helpful, and the room was quiet. Staff even brought their dogs to the property which gave the space a home-y feeling
Debra
Very helpful staff. Great location with several restaurants in walking distance.
Madison
Loved this hotel! We stayed just one night due to flight delays, but we will definitely be returning!
Michelle Irene
Enjoyed my 5 night stay that began with a friendly welcome from Roy and an easy check-in. My room was simple but clean, comfortable, and served all of my needs. Firm bed, no tv. Very relaxing! I participated in three terrific yoga classes on-site as well as had one excellent massage. The pool was nice after each active day and was never busier than four other people. Perfect! Dalia and Marlies at the front desk were incredibly kind and personable. They kindly answered all of my questions and gave great recommendations for beaches, cafes, and restaurants, all very accessible by foot or Uber. I had a terrific stay in sunny Cancun and am very thankful for wonderful staff at peaceful Pachamaya.
Rachel
Amazing & friendly staff, good facilities, convenient location!
Aditi
Everything is good.
Edward
This host was amazing and very accommodating.The room and facilities were exemplary. We did a yoga class with them and had a great experience
Edelmiro
Overall, everything was excellent: the facilities, cleanliness, location, everything was perfect.
Carl
Super friendly staff
Teresa
The people that work there make everyone feel.special.
Rebecca
The staff are all fabulous and communication with them is incredibly easy. I recommend downloading what’s app before you arrive as that is how they communicate with guests. Check in was easy, I was given a brief tour of the property and sent a welcome message with attachments outlining all the services offered. The spa services were beautiful and relaxing and the drinks at the attached cafe are excellent. I can’t speak on the food as I was not able to eat much due to dental procedures. The outdoor spaces are clean and offer a peaceful environment. I would absolutely recommend staying here. The area is walkable with lots of great restaurants nearby.
Lisa
Really enjoyed our 2 nights there. Will go there again for sure!
richard
Totally relaxing
Nikola
Nice breakfast
Aminata
Je recommande l’hôtel l’endroit est parfait
Jovan
I loved everything about this stay/ room/ staff.
Anel
La atencion de Dalia fue buena, tambien una chica que nos recibió en la noche, solo un hombre se acercopara callarnos por platicar afuera del cuarto unos minutos a eso de las 11, si viajas con niños, les deberas decir que hablen bajo no es un hotel muy recomendado para familias, en nuestro caso nos funciono por que solo ibamos de paso.
Katherine
It was an amazing experience!
Illona
Great hôtel
Chambre propre, personnel vraiment très sympa ! Tout petit détail : Mais nous ne savions pas que notre chambre était de l’autre côté de la route donc nous devions traverser pour accéder à la piscine !
Jessica
Clean room lovely staff
Elizabeth
I booked the property because of the wellness activities but I wasn't able to do that. They were not transparent about the location of their rooms before booking, the Executive king room is located in another street opposite the main building and had no amenities asides a small pool, there is no complementary water asides a water dispenser located at the entrance, if you need to get bottled water, you have to pay for it. There is also no complementary snacks (Not that I cared so much about it, but it would have been a nice to have), also they do not provide breakfast, you have to pay to get breakfast (about 250MXN), wellness activities are also not pocket friendly. I got in by 12pm and the reception said I couldn't check in, that I had to wait until 3pm which was fine by me. I said I was going to go out and come back in when they were done preparing the room, the lady asked for my contact and said they will inform me when the room was ready, I received no confirmation, I had to check back with them around 8pm and eventually checked in. They were also going to charge me 20 USD for putting makeup stains in an old towel which I found really absurd.
You are basically paying to sleep in a room, nothing else is attached.
You are basically paying to sleep in a room, nothing else is attached.
Alina
Great stay
The best staff! Great location and rooms are clean and comfortable. Totally recommended the place
Danielle
Everyone was friendly! So quiet and peaceful.
Mikael
We had a great experience at this hotel. The staff was really friendly from the beginning. Here are some positive notes: The massage service was amazing and affordable. We rented a car and everything was nearby, at a 10min driving distance. There was also a gym nearby (evolve) which is not even a 5 minute walk. A lot of restaurant options as well near the hotel.
Here were some points where there is room for improvement: In the pictures prior to renting the room, we saw a fridge but in our room there wasn’t any (deluxe studio king bed room). No iron in the room for the clothes (but can ask the reception for it, need to hand it back once done using) and no TV (makes sense as it is a wellness hotel, ideal for relaxing)
Here were some points where there is room for improvement: In the pictures prior to renting the room, we saw a fridge but in our room there wasn’t any (deluxe studio king bed room). No iron in the room for the clothes (but can ask the reception for it, need to hand it back once done using) and no TV (makes sense as it is a wellness hotel, ideal for relaxing)
Byanka Florius
I loved the smell ss you walked in the staff were super nice and helpful the pool are was beautiful very peaceful very nice hotel
Bruna
The staff was very kind all the time, there was always someone to help available. The pool and yoga class were also quite nice, exceeding expectations.
Matters was a bit hard for my taste but still ok.
It would be nice if they could improve the shower heads. It was hard for someone not too tall to shower because most of the water was aimed at the wall, and without washing the hair, it was impossible to stand straight. If the heads were adjustable, it would be a huge improvement. I would still totally recommend this stay, hoping to go back soon!
Matters was a bit hard for my taste but still ok.
It would be nice if they could improve the shower heads. It was hard for someone not too tall to shower because most of the water was aimed at the wall, and without washing the hair, it was impossible to stand straight. If the heads were adjustable, it would be a huge improvement. I would still totally recommend this stay, hoping to go back soon!
BIK FUN
Staffs in front desk are super friendly and helpful. Air conditioning is good. It will be good if the hot water switch marked.
Mindy
Hidden little GEM
The people who work at are AMAZING! They are extremely friendly and went above and behind. Initially we were only going to stay for 1 night, but ended up staying 3 nights. It was very chill and quiet. We enjoyed the pool area, although the hot tub was not heated, so that was unfortunate. We got massages, facials and did one of their sound baths. All were amazing, however during the sound bath, we could hear the front receptionist talking with other guests, which was disruptive. The food was delicious in the restaurant and the lattes, were mouth watering!
We didn’t realize it was a hostel until day 2. We got to meet some wonderful guests! It was close to many things, and made getting around easy. We did have a car, and were able to park for free right in front.
The room (#5) was large and came with 2 private twin bunks and 1 double sized bed. The first night, I slept on the double and it was EXTREMELY uncomfortable, so I decided to give the bunk a try. It was MUCH more comfortable and I actually really liked the curtains on it!
Overall, I would definitely stay here again!
We didn’t realize it was a hostel until day 2. We got to meet some wonderful guests! It was close to many things, and made getting around easy. We did have a car, and were able to park for free right in front.
The room (#5) was large and came with 2 private twin bunks and 1 double sized bed. The first night, I slept on the double and it was EXTREMELY uncomfortable, so I decided to give the bunk a try. It was MUCH more comfortable and I actually really liked the curtains on it!
Overall, I would definitely stay here again!
Luyue
The hotel was excellent!
Ed
Nice, clean, not a lot of amenities but close to good restaurants. No tv in room. Good wifi tho
Marian
Liked the location and walablility to restaurants. The hot tub was not heated and no coffee available except at restaurant.
Jorge
I loved the staff and the facilities. Excellent!
Chelsea
We will be back
Amabel
Cockroaches and terrible customer service
After arriving from a very long 11hr flight it took us ages to find the property because it is listed on two different locations depending on which map app you use. On arrival, we were told we had mistakenly booked for 1 guest in 1 room instead of 2 guests in 1 room. This was my mistake but the lady at the front desk proceeded to spend 10 minutes chatting to someone on the phone about it and then eventually charged us an extra fee. I would have been fine with this but the room rate was the same online for 1 or 2 guests, so not sure why this extra fee was necessary and even if it was - couldn’t we have sorted it out on checkout when we weren’t clearly exhausted??
The room we were given didn’t look like the pictures and there were cockroaches in the outdoor corridors and stairwell leading to our room (the door had a huge gap underneath so I’m not sure what would stop the roaches from coming into the room also).
The only positive was the pool area was nice but unfortunately we didn’t get time to use it. Would not return.
The room we were given didn’t look like the pictures and there were cockroaches in the outdoor corridors and stairwell leading to our room (the door had a huge gap underneath so I’m not sure what would stop the roaches from coming into the room also).
The only positive was the pool area was nice but unfortunately we didn’t get time to use it. Would not return.
david
STAY AWAY!!!!
Horrible bed, Horrible pillows, no blankets, no TV
Hotel claims 4 stars but it would be generous to give it \"1\"
We left after the first day but hotel refused to refund us for day we decided not to stay.
Hotel claims 4 stars but it would be generous to give it \"1\"
We left after the first day but hotel refused to refund us for day we decided not to stay.
Tanju
It is very minimalistic. The morning lady who speaks English at the reception is not friendly at all. The rooms are very basic. Do not expect any luxury at all. After heavy rains, our rooms are flooded twice so we had to change rooms at 11 pm twice.
Vicky
The staff were nice and I used the spa services and had a great massage. They offer yoga and sound baths as well.
Tania
everything was perfect
Elaine
Pratique!
Hôtel situé en ville, à distance de marche de la station de bus ADO. Piscine agréable. Pas de bar et musique relaxante. Chambre très grande, mais il manque un frigo, une machine à café et un téléviseur. L’hôtel est propre et propose des soins (il faudrait peut-être en laisser la liste avec les prix dans la chambre). Il est facile de se déplacer vers la zone hôtelière avec le bus. Resto attenant et plusieurs options tout près.
Jordan
Quiet and private. Great for zen and relaxation!
Krisie
Especially for a solo traveler, safety is the on the top of mind. The place let you feel like at home.
Soft and light music playing in the background with aromatic fragrance in the air reduce the stress right away. Either you are relaxing by the pool or stretching on the mat at patio, or sipping and/or dinning under soft lighting surrounded by the green, you will find whatever you need as a break from traveling.
Close to the safest area in the city, City hall and public transit, walking distance to the local shopping and hidden jems. With flexible types of accommodations and warm hearted staff, you can find people from all walks of life, different continents and difference age group flocking here even in the slow tourist season.
Soft and light music playing in the background with aromatic fragrance in the air reduce the stress right away. Either you are relaxing by the pool or stretching on the mat at patio, or sipping and/or dinning under soft lighting surrounded by the green, you will find whatever you need as a break from traveling.
Close to the safest area in the city, City hall and public transit, walking distance to the local shopping and hidden jems. With flexible types of accommodations and warm hearted staff, you can find people from all walks of life, different continents and difference age group flocking here even in the slow tourist season.
Andrew
Quiet feeling of seclusion amid the near downtown area. Breakfast was excellent. Room was spacious and clean.
Helen
ABSOLUTELY HANDS DOWN IF YIU ARE LOOKING FOR A PEACEFUL PLACE A TEN MINUTE WALK TO A BEAUTIFUL MALL IN A VERY VERY BEAUTIFUL AREA IF CANCUN AND FIVE MINUTES FROM DOWNTOWN. THE HOTEL ITSELF WAS INCREDIBLY CLEAN AND THE STAFF WERE GENUINELY KIND!
Harsh Mukeshbhai
It is a very passive hostel, mostly for relaxing and is great for older age groups
Christopher
My Restaurant Consesstion Experience.
I provided a Stellar Review of this Property. I failed to include the Private Restaurant Consesstion! On my first one day stay at this property, and Because I was traveling onward. I decided to just give the 'Chef' two beautiful 1/4 lb Pork Chops and 3/4 lbs of Premium Virginia Ham ($$). Yesterday the last day of my stay. I provided 'Them' a Special Bread item to be included in a Lunch order I thought that I made with the 'Cook'. He then informed me at 1:40 pm that the 'Concession' was closing in 20 minutes! He was obviously 'Pissed Off At Me'!! Supposedly a 8am- 4pm operation? After about 30+ minutes, I went to the kitchen only to see my bread sitting on the outside counter. I asked the 'Chef' why It was just abandoned there. Only to be looked at like I had \"Two Heads\". I inquired that perhaps I could have some food prepared at that time? Only to be Rebuffed. As they claimed 'they' were Closed For Business! At 2:05pm.? I was traveling the next morning, so I asked 'Them' to Pls perpare a bearkfast sandwich with the bread I provided. Only to be told that 'They' didn't have any Ham to make it with. Only Eggs. I then provided them with a 240oz package of Virginia Ham. I mentioned to 'Them' that I was leaving for the airport at 10:00am and I needed it by then. Now I had Three heads!! I knew right then I was Getting Nothing before my departure to the airport. Believe me I got Nothing. I just said \"Enjoy some more Free Ham\" and I left this morning 'Disappointed and Disgusted. FM!
grace
This was a last minute booking due to a very dirty and dangerous hotel we book the last night before our return flight. The girl at the front desk was very nice and friendly. The room itself was spacious and clean, however there were not blankets, no good pillows, and the mattress need to be change. They were bend in the .middle and rock as a rock.
Chris
Pachamaya Palace
This property is by far the best place to stay in downtown Cancun. I can't say enough 'Great things' about this \"Wonderful Place\". It's been \"Truly a Gift\" for me.
Kajal
Pachamaya Wellness Spa
When I booked Pachamaya at the last moment due to flight cancellations I was merely looking for a place to stay, but what I got was surprizing and unexpected in a very good way.
They are a holistic wellness center and deserve the stars they have. The lady at the reception, Lucero was friendly and courteous. Tho I was unable to attend their wellness activities, I did take advantage of their spa services and it provided the much needed theraputic relaxation.
The room was not sound proof but I had restful sleep both nights I stayed with them.
Several great food options around the place. Safe neighborhood for pedestrians.
They are a holistic wellness center and deserve the stars they have. The lady at the reception, Lucero was friendly and courteous. Tho I was unable to attend their wellness activities, I did take advantage of their spa services and it provided the much needed theraputic relaxation.
The room was not sound proof but I had restful sleep both nights I stayed with them.
Several great food options around the place. Safe neighborhood for pedestrians.
Christopher
It's a Great Place. With wellness clearly from the moment you enter. Special Place.
Adrian
I recently had the most transformative experience at Pachamaya, a sanctuary for the mind, body, and soul. From the moment I arrived, I was enveloped in an atmosphere of calm and serenity. Every aspect of this retreat is carefully designed to promote deep relaxation and healing.
The wellness treatments, from rejuvenating massages to holistic therapies, were truly life-changing. Each session felt like a journey toward inner peace, expertly guided by caring professionals who intuitively knew what my body needed. The peaceful surroundings, combined with the gentle, nurturing environment, allowed me to fully disconnect from the stresses of everyday life and reconnect with myself.
The personalized approach of the staff made me feel valued and understood. The retreat not only nourished my physical well-being but also touched my spirit, offering clarity and a renewed sense of purpose. Whether you're seeking relaxation, healing, or a profound reset, Pachamaya offers an experience that leaves you feeling whole, balanced, and inspired.
I left feeling lighter, more aligned, and with a profound sense of gratitude for the care and intention that went into every detail. This retreat is not just a getaway—it’s a path to true wellness. I cannot wait to return!
The wellness treatments, from rejuvenating massages to holistic therapies, were truly life-changing. Each session felt like a journey toward inner peace, expertly guided by caring professionals who intuitively knew what my body needed. The peaceful surroundings, combined with the gentle, nurturing environment, allowed me to fully disconnect from the stresses of everyday life and reconnect with myself.
The personalized approach of the staff made me feel valued and understood. The retreat not only nourished my physical well-being but also touched my spirit, offering clarity and a renewed sense of purpose. Whether you're seeking relaxation, healing, or a profound reset, Pachamaya offers an experience that leaves you feeling whole, balanced, and inspired.
I left feeling lighter, more aligned, and with a profound sense of gratitude for the care and intention that went into every detail. This retreat is not just a getaway—it’s a path to true wellness. I cannot wait to return!
huzaifa
Great
Alexandro
This is an awesome hotel, great vibe, and awesome staff. This place is located very close to the ADO if you plan on taking trips. Whenever I come back to Cancun, I will be staying here again.
Peter
Pachamaya is a good basic place to stay. The room was clean, and the staff were all very friendly and helpful. My only complaints are that the king bed was hard as a rock and hurt my back so
I spent the majority of the nights on the bunk bed. There was no fridge in the room and there was no TV. The only fridge is in the lobby so if I wanted to grab a cold beer I had to go get it out of the communal lobby fridge. I disliked the lack of trash cans in the room as it was small and I had to frequently take garbage out to the pool area cans. Overall I had a nice stay and as I said one major plus was the advice and guidance from
Staff like Roy, Flora, and Fernando.
I would certainly stay at Pachamaya again just because of how awesome the staff was. I had a nice massage and enjoyed the food at the hotel restaurant. Be advised the pool temperature is very warm so it is not very refreshing but it is very clean.
I spent the majority of the nights on the bunk bed. There was no fridge in the room and there was no TV. The only fridge is in the lobby so if I wanted to grab a cold beer I had to go get it out of the communal lobby fridge. I disliked the lack of trash cans in the room as it was small and I had to frequently take garbage out to the pool area cans. Overall I had a nice stay and as I said one major plus was the advice and guidance from
Staff like Roy, Flora, and Fernando.
I would certainly stay at Pachamaya again just because of how awesome the staff was. I had a nice massage and enjoyed the food at the hotel restaurant. Be advised the pool temperature is very warm so it is not very refreshing but it is very clean.
Natanael
Very clean, in good repair, great location, walkable, classy restaurants, but also cheap eats easily accessible. I would not trust the hotel/hostel staff to coordinate any type of airport transport as they are not organized.
ifueko
Loved the ambience and staff.
Jose
N/a
Samuel Daniel
Very quite and not crowded
Gregory
Lucera at the front desk is awesome!
Geoff
Amazing refuge in the city!
Don't hesitate - book Pachamaya if you can. I was lucky to stay here before they were fully open, and the owners have an amazing vision for this spot. You can tell how much they care, and their staff care just as much. It's peaceful, relaxing, and well-appointed, with thoughtful extra touches. Lots of great common space, and I had a hard time leaving the pool / hot tub area. Convenient location in the historic original neighbourhood. If I'm ever back to Cancun, I'll be back to Pachamaya.
Keila
Pachamaya was a stunning property! I felt honored to be one of the first to stay here. My fiancé and I came for a short 3 day stay over New Year’s weekend. The owners and staff were all very welcoming, friendly and helpful. They gave great recommendations on where to go, eat, transportation to the beach and events in the hotel. The pool was beautiful and clean and the restaurant’s food was very delicious, eating at the restaurant is a MUST. Very clean room with thoughtfully planned out amenities, the air conditioning worked very well, there was great water pressure, hot water, complimentary water and shampoo, conditioner and soap in the bathrooms. The owners made us feel at home, they are still adding to the property and it’s very exciting. We didn’t want to leave and we can’t wait to come back! Thank you Paula, Fernanda and Fernando!
Emma Luna
The staff was extremely helpful and kind, and the room was huge, but there was basically nothing else but a bed in it. I really needed something to dry my clothes on, a fridge and I used the same towel for three days. The little terrace was great but I couldn’t use it, cause it didn’t has a chair or anything. It’s a shame, cause it’s a great place with a great location and such a nice staff, it just needed all the small basics to make the difference
Fernando
Muy buen hotel en el centro de la ciudad, cerca de todo
Location & surroundings
Pachamaya Holistic Wellness & Spa - Adults Only
Avenida Uxmal, 18 - 20, Cancún, Mexico
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
