Name: Suites Cancun Center
Address: Alcatraces 32, 34, 36 S.M. 22 Manz. 10, Cancun, 77500, MX

8/10

Excellent

21 Apr 2026

Maria

Exelente ubicacion cerca de todo , muy agradable el staff lo recomiendo mucho.

Partner

10/10

Exceptional

04 Jan 2026

Qianqian

Friendly stuff, the pool is lovely, easy check in and check out.

Leisure Family

4/10

Poor

13 Jun 2025

Giselle

Bed was HORRIBLE. Possibly the most uncomfortable bed I have ever slept on. No sound proofing. If you are facing the park, you will hear the music until 4am. No fridge. They dont allow you to drink alcohol on property, not even in tour room. The room keys had to be reprogrammed every single day, staff couldnt be bothered to program them properly.

Leisure Family

2/10

Poor

26 May 2025

Sofia

Absolutely Terrible – Do Not Stay Here

My husband and I booked this hotel for two nights but ended up leaving after just one—it was that bad.

Check-in was painfully slow, and on top of that, we were charged 300 pesos as a deposit just for towels. When we were finally given our key, we headed to our room on the second floor (no elevator, by the way), only to find that the key didn’t work. Back down we went to get a new one. Once inside, we realized that the TV and A/C remotes belonged to another room and didn’t work either. My husband had to go back again to the front desk to get the right ones.

As we started settling in, we noticed the room was incredibly noisy. The windows facing the street didn’t seal shut, and the noise from traffic, buses, bars, and loud music made it feel like we were inside one of the clubs. We asked to change rooms, hoping for a quieter one, but the second room had the same problem.

To make matters worse, the mattress was extremely uncomfortable—you could feel every single spring. I barely slept and woke up sore and exhausted.

We didn’t even bother staying for the second night and immediately switched to another hotel.

I would never recommend this place. It might seem like a budget option, but as the saying goes: cheap ends up being expensive. Avoid it at all costs.

Partner

10/10

Exceptional

08 May 2025

Stephen

The heart of real Cancun

The hotel has been around for awhile but still in good shape and a very nice location. Excellent staff. I regularly stay here when coming to Cancun for dental work -- at least the first night because it's in easy walking distance to the ADO bus station

Self

10/10

Exceptional

19 Apr 2025

sai

Good hotel, with decent budget. Easy access to downtown, ADO bus station and has lot of options around for restaurants.
Room doesn't come with:
Oven
Dryer
It's apt for people coming to stay overnight as budget friendly, no luxury expectations.

Leisure Family

10/10

Exceptional

29 Mar 2025

Jesus

Every thing was great!

Business_and_leisure Friends

8/10

Excellent

24 Mar 2025

Martha

Good location easy to walk to and from ADO but we could hear the noise from the restaurants and events of the plaza de las palapas until late night.
Friendly staff.

Leisure Family

6/10

Pleasant

08 Mar 2025

hector de jesus

Ok, clean, pool does not have pool chairs, a bit loud. No indoor parking.

Business Self

6/10

Pleasant

02 Mar 2025

Charles

Everything was ok we stayed on a Saturday night, till 5 am Sunday morning loud music outside on the market / fancy square.

Leisure Partner

6/10

Pleasant

07 Jan 2025

Maria

Tha staff was nice , the place clean although I didn’t get the best room

Leisure Family

6/10

Pleasant

28 Dec 2024

Paulo

The windows didn’t closed and Music outside very loud couldn’t sleep until 4am definitely no for family. Anything else very good and the price is very reasonable

Family

6/10

Pleasant

16 Dec 2024

Sulema

There was no hot water for showers. Staff went to go check it's temperature at the room and said it was warm. It was cold.

Leisure Partner

10/10

Exceptional

22 Oct 2024

Jose

All good except they charged me for leaving at 12:40

8/10

Excellent

14 Oct 2024

kerry

Keep up the great work

2/10

Poor

15 Aug 2024

Verified traveler

Terrible place, never again

Muy mala experiencia nada que ver con las fotografías que muestran algunas cosas que aparecen allí no están, por las noches hay demasiado ruido, se siente mucha inseguridad, nunca volvería, no hay microondas, cafetera, plancha, etc. Si tu plan es pasar unas bellas vacaciones y quieres tomar algún cóctel o servecita este no es lugar, si metes alcohol te cobrarán unas multa sin previo aviso, never again. Sin mensionar que las puertas están muy inseguras y viejas.. Terrible, the are not microwave, coffeemaker, refrigerator etc, the service is really bad , smells really bad, noisy all night, also if you planning to have fun and relax drink alcohol in your room after a long day this is not the place the will ask you for to pay a penalty with out previos notice,

Friends_and_family Family

2/10

Poor

07 Jul 2024

Hilda

Terrible place to stay no lock on the door and room smelled horrible mold on pillows . Do not stay here especially if you are a female

4/10

Poor

22 Jun 2024

Anju Kumari

Staff at the front desk were knowledgeable and friendly. Guests were noisy and did not consider that other guests were there too. From outside building looked good but inside, room was not greatest. Sink taps were old and leaking, no sprinkle system, Air conditioner was old and noisy,, did not feel safe to be there. We were there for 3 nights, saw police two times. It does not look like, building meets standard code for housing..

Leisure

4/10

Poor

26 Apr 2024

NATSUMI

The location is really great!!! That’s all what we like. No body soup, no shampoo and conditioner, no hair dryer. Broken tap and shower head. Very noisy music singing laughing talking in night time until 2am with other guests from India. If you don’t mind these things and your priorities are only location and price, we recommend this hotel.

Friends

6/10

Pleasant

17 Apr 2024

Patrick

Strange visitor policy for visitors as I had a 2 double bed room with just me there.

Business_and_leisure Self

6/10

Pleasant

26 Feb 2024

Elisabeth

This property needs a serious upgrade of the facilities. In addition, some of the rooms are exposed to very loud music. I had to pay extra to change my room to avoid the music. The staff, however, were friendly and efficient.

Business Self

8/10

Excellent

12 Feb 2024

Abdiel

The rooms didn't quite match the glamour of the online photos, they looked simple with no charm.
The room was lacking a ceiling fan and missing toiletries for the 1st night.

The cleanliness of the room was consistent, with daily housekeeping ensuring fresh linens and a tidy space. Plus, the reliable availability of warm water in the shower was a comforting touch.

Leisure Self

2/10

Poor

04 Feb 2024

ABDELHAFID

Very bad
Not recommend

Leisure Family

6/10

Pleasant

03 Nov 2023

Teresa

Pray for this hotel

Um. It’s not a good look. It looks as though there is a massive group of families 10-15 -living there with young children. Why do I assume that? Only at him would I put my naked foot on a coffee table in the lobby. Actually I wouldn’t even do that because I have too much respect for my home.

Would I stay there again? Only if I was on a super budget.
Why?
-Lobby and hotel filled with residents (loud)
-Bed mattress non existent because you could feel the board slats.
-Kavia amenities?
-Had to leave a $10 US OR ID for remote control and key

-It was SUPER CLEAN. Kudos to the housekeeping who work super hard. How they keep them working there with all those families to clean up after - I dunno.

- The tv had streaming
- internet during the day was unpredictable

8/10

Excellent

21 Aug 2023

Tania

Ok

Leisure Family

8/10

Excellent

25 Jul 2023

Eduardo

Centrally located. Building is tired, needs thorough cleaning and paint.

Business Self

8/10

Excellent

02 Jun 2023

Nadia

I traveled alone for my birthday and I wanted something affordable and close to Parque de Las Palapas. My room was comfortable and the a/c was cold. The ladies at the front desk were really sweet. I only know basic Spanish and I was able to communicate pretty well. The only bad thing that I can say is that there's no fridge in the room, but there's an Oxxo, food stalls, bars, and restaurants right outside and around the corner as well.

Leisure Self

2/10

Poor

07 Mar 2023

Maria

Don’t stay here no even for 1 day

Business_and_leisure Family

8/10

Excellent

29 Jan 2023

Norman

Clean, safe area, convenient to restaurants and bars

Leisure Family

8/10

Excellent

28 Jun 2022

Laura

loved the pool
room did not have any security lock on door or a safe in the room

Leisure Self

8/10

Excellent

19 Feb 2022

Pamela

Quite good for the price

Perfectly good choice, low cost, clean, right in downtown area and location pretty near market 28.

Self

4/10

Poor

30 Jan 2022

Verified traveler

Good location, but noise and no safe.

Good points are it's good value, clean and in a good location. Bad points are: there is no room safe, even though the listing says there is; it was noisy at night. There's a kitchenette counter in the room and, whilst sitting by it, i cut my knee on the underside edge of the counter. This edge is rather sharp so be careful.

Self

4/10

Poor

29 Jan 2022

robert

Cheap but not very cheerful

Rather old and run down. Feels like a dingy motel overall. Old, rusting snack vending machine and …

Beds so soft and old as to give me a bad back!

1.Hot water failed (was fixed).
2. Wifi weak in room (was attended to).
3. Room Electronic key card kept failing (was attended to several times)
4. Super old super noisy AC units are like jet planes taking off and can’t be turned down only off or on!
5. Taps and toilet seats bolts literally have rust on them.
6 Very noisy at night next to ‘party hostel’ next door; was woken up on 3 consecutive nights.

7. Old wooden pool lounger literally snapped in half - staff didn’t notice ?

The price is cheap but see above. And the pool in central courtyard is pleasant.

Self

2/10

Poor

01 Jan 2022

Joe

There was no parking available even though parking is listed in the amenities so we ended up having to park far away. The hotel blamed Expedia for listing the wrong information… The beds were extremely hard and uncomfortable preventing us from getting any rest. We checked out after 1 night because our stay was horrible. Prior to checking out 2 day early, we contacted Expedia letting them know the circumstances and they told us they’d contact the hotel to see if we could get refunded for the second night but then they said that since no one at the front desk spoke English that a Spanish speaking rep would be contacting the hotel. Upon checking out, we told the person at the front desk about our bad experience and that Expedia would be contacting them to enquire about a refund and she told us that it would not be a problem. A few days later, Expedia emails me to say the hotel refuses to refund… Do not stay at this hotel if you have a rental car and if you’re in need of a comfortable bed.

Leisure Family

10/10

Exceptional

28 Dec 2021

Miguel

Clean, and easy access to many areas down town

Leisure Family

10/10

Exceptional

05 Dec 2021

Ernesto

Estuvimos una Noche y realmente nos gusto mucho por la cercanía al Parque de las Palapas. La persona que nos atendió en recepción fue muy amable y servicial. El cuarto bastante amplio y limpio. Solamente el colchón de las camas un poco desgastado pero por el precio yo no esperaba algo mas. Definitivamente mi familia y yo volveríamos a hospedarnos sin ningún problema.

Leisure

8/10

Excellent

31 Dec 2020

Malgorzata

Great place to stay. Just steps from the Mercado 28. Close to ADO bus stop. Pleasant stay. Thanks

Leisure Partner

10/10

Exceptional

20 Oct 2019

Arwood

Best location in cancun its in the middle of everything.Only downside is theres no microwave in the room but you can add a fridge if you like.Regardless you will find everything you need right outside the hotel

Business_and_leisure Family

4/10

Poor

17 Apr 2019

ANDREW

Well worn downt

Well worn and poorly maintained hotel. Ancient and very noisy AC. Not super clean. Needs refurbishment - not great value given the price

8/10

Excellent

27 Mar 2019

Verified traveler

Need more towels, bathroom rug for shower. Ice machine would be nice.

Leisure Family

8/10

Excellent

03 Feb 2019

Claude

Room 409

room 409 was amazing - not all rooms are the same...

10/10

Exceptional

24 Jan 2019

bill

Overnight in Cancun

This was a very good experience. Great location for us and easy to park. The reception was very friendly and check in was fast. The room was quite decent and clean. I loved the refreshing swim in the pool at 10:00 pm. Very quiet in the night. Only a short walk to Plaza Las Palapas which is one of my favorite places in the evening.

10/10

Exceptional

14 Jan 2019

Verified traveler

Close to lots of very good restaurants. Large market across the street

10/10

Exceptional

27 Nov 2018

Verified traveler

Is near everything. I visit cancun frecuently and I always stay at this property

4/10

Poor

05 Nov 2018

Disappointing.

Rooms clean. Friendly staff. No views from room. No fridge when paid extra for one. Would not stay again.

8/10

Excellent

02 Aug 2018

Rob

very good location next to the park and many local restaurants. Also many bus routes pass nearby.

8/10

Excellent

28 Apr 2018

Verified traveler

Decent stay

The pool area is nice. Beds are a bit hard. You can find a lot of places to eat near the hotel. The ADO bus station is really close.

Partner

6/10

Pleasant

25 Mar 2018

Verified traveler

Cheap and convenient but noisy

Pretty close to the bus station, but also directly next to an outdoor performance area which has extremely loud music all night. Would not recommend if you want a good night's sleep.

10/10

Exceptional

25 Mar 2018

Arword

Its the perfect hotel if you came to get a feel of real mexican cultural.Its in the perfect spot

6/10

Pleasant

16 Mar 2018

burton

basic

good stay this is a very modest hotel in the downtown near the park - staff mostly spanish speaking only - if you are looking for just the basics this is good - near ado bus station for easy ride to airport

10/10

Exceptional

04 Feb 2018

LESLIE

Will stay anytime

Great area, great location. Fabulous pool area

Family

10/10

Exceptional

29 Jan 2018

LESLIE

Great local hotel

Better lighting in the room would be nice. Bulbs were low voltage. Pool is a great courtyard area with plenty of seating and lounging areas. Would definitely recommend.

Family

10/10

Exceptional

27 Jan 2018

Deya

Single mother of 3 was saved by this amazing hotel

My first out of the country experience for me and my children. Really appreciated the staff was great, had absolutely no problem requesting towels or pillows. Also location was conveniences, one block away from the bus stop. Theres a carnival in front of the hotel, and all the stands for food open at 8am. They close at 11 p.m..

Family

8/10

Excellent

23 Jan 2018

Peter

A brilliant location.

We enjoyed staying here, mainly because of the great location of the hotel. The hotel itself is okay - it is generally fairly basic but relatively comfortable, clean and affordable. But the location is great. There are lots of great local restaurants around and the area is abuzz with both locals and tourists. The hotel is directly opposite a park where there is a fair/market every night with lots of entertainment, music, food and a great atmosphere. The only down side of this is that it can make the hotel fairly noisy and difficult to find parking.

Family

6/10

Pleasant

22 Jan 2018

Karen

Location was great, room not so good..

Service was great! However our room’s bathroom smell pretty bad even though it was cleaned. We weren’t sure what it was. Location was great though.. like two blocks away from the bus stop, artesanal shopping park, restaurants, etc.

Partner

8/10

Excellent

27 Dec 2017

Gary

Nice hotel in quiet neighborhood with parks.

I stayed two days over Christmas. The hotel is right across from a small square where there were vendors every night and some trampolines and other small rides for kids. But the room was quiet. Everything worked and it was clean. There is a kitchen sink and small counter, which was nice. There was some noise from the central area when guest came and left, but not too bad.

10/10

Exceptional

17 Jan 2017

Verified traveler

Clean, good value, very safe

The hotel was a bit of a distance from the airport, but not a huge issue. I was surprised to see armed guards outside because the are looked safe. The next morning, I realized that there was some sort of convention in the area and there were about 50 police officers staying at the hotel. I felt very safe.

The room was clean and it was a short walk to the ADO bus station. On the way to the station, there were places to grab some authentic food.

Partner

6/10

Pleasant

07 Jan 2017

Verified traveler

Nice hotel in center of town and for the price hotel was ok

6/10

Pleasant

08 Oct 2016

BLG

hotel downtown Central\n

this hotel is just ok, central to the park and lots of small restaurants. Safe, very safe, probably the safest hotel in all of Cancun. The Federales are stationed there, There is always Federales around. They are friendly and the hotel is clean. It is very inexpensive. Beds are not comfortable.The shower is always the same \"warm\" temp. Limited towels without having to ask for another one. No wash cloths at all. Certainly no waste of any product like the bigger fancy high dollar hotels in the hotel zone. The very best part of staying there is the park across the little one-way street. Live music every night and children playing riding little-controlled cars having fun with moms and dads. The thing I respected most was the family time. Don't see that much in United States.

8/10

Excellent

28 Dec 2015

Cesar

Hotel is ok, about a 20 minute bus ride to beaches

We actually enjoyed our stay here. They didn't offer any amenities but that was ok. Located in central Cancun in front of parque Palapas, a place that is a must if you are in Cancun. It's about a 20 minute bus ride to hotel zone where all the beaches are located. We were really glad that we stayed here and interact with the locals and not in the hotel zone. Food in this area was great and very affordable. I would definitely stay here again

6/10

Pleasant

16 Feb 2015

Marco

Small hotel in the city centre

- internet working sometimes in some rooms,
- staff does not speak english at all,
- furniture and building prety worn
- TV in Spanish
- no wather boiler or fridge

+ city Centre but quite
+ the squere at the front is a local meeting place: nice live music Every night from 7 to 9, street food, families ans kids, vibrant
+ clean
+ cheep
+ small pool, seemed clean but I never used
+ close to the long distance bus station
+ two beds (single or queen or mixed) in dach room, so you might reduce the costs for a group

Most od people would prefer resort hotels but IF you the one who does Not cere for getto you may appreciate this one. It's rather a budget hotel for locals.

6/10

Pleasant

05 Jan 2015

Carol M.

Airport transit or layover hotel

This hotel is a good place to stay for transit. It is very close to bus station, good price. a good place for a airport layover. The bus to the airport is cheap and the hotel is close to the bus stop.

Family

6/10

Pleasant

05 Jan 2015

Moorthy C.

Good Hotel for someone who knows the local language

Good Hotel for someone who knows the local language

Family

2/10

Poor

04 Jan 2015

John

[nightmares]

1.The room go mouldly smell everywhere,never spread away
2.The desk have spider web under.
3.The pillow and bed are very dirty
4.The square nearby are really loud and we can not even sleep
5.No elevator,not even a waiters help us carry our huge luggage.

6.We booked the hotel for 4 nights,after 1 night stay,we want to find an another hotel , but it is can not be changed& refunded , it is really crazy ... .No body apologize and we got nobody's attention

Lived in this such bad hotel we have to leave at 7:00AM,back at 11:00,just to avoid the Mouldly smell and and spider web.As a group of tourist come to Cancun,we feel tired,And we still had to sleep on dirty pillow and bed.

6/10

Pleasant

31 Dec 2014

Sarah

Budget Hotel Near Bus Station and The Action

This hotel is totally fine if you are looking for a downtown economy hotel right near the central square and bus station. Also within walking distance of some really good restaurants. The hotel and room was clean and we stayed in the back so we did not hear any street noise. Cons: The AC was a wall unit and very loud, the pillows were like large rocks, and the room only had one towel for 2 people. Apparently the only way to get a 2nd towel is to ask a maid.

Partner

8/10

Excellent

12 Feb 2014

Beernesday

Travelling through Cancun

If you only need to be in Cancun for one or two nights, this bargain hotel is perfect. Located only a few blocks away from the bus station, it is perfect for a good night's sleep between the airport and other accomodations.

Big room, adequate bathroom. For a budget hotel, it exceeded my expectations.

The beds are quite hard, which I happen to like, but my travel companion did not enjoy her sleep as much as I did.

Our room overlooked a square, which was having a street market that night. It didn't go too late, but if we had been looking for an early night we would have been kept awake. Also the court-yard seemed to amplify sound. Luckily there weren't many people staying there the night we did so it wasn't too bad, but I imagine if it was fully booked it may have been quite noisy.

There are no elevators, so anyone with mobility issues should get a room on the first floor.

6/10

Pleasant

18 Jul 2013

Jackie

Interesting

The hotel is simple, nothing special, very old building. No breakfast, no restaurant in premises, staff speak basic english. there are vending machines. It seems to be very popular with young locals (Mexicans) as many tour buses were parked in front of the hotel and young people hanging out. The room is large, two double beds. Its old but clean, the tv (no flat screen) has no remote. The mattress is hard. The AC is noisy...The location was good because its in front of the \"praca de las Palapas\" which is an area full of street vendors and locals. Every night there's music or show until late. There are street vendors of artisanal local stuff. At the Palapas you will experience local food vendors, the food was good and cheap. There are many restaurants at walking distance too. Anyways, if you don't mind a basic hotel you'll definitely enjoy the local experience.

2/10

Poor

06 Apr 2013

JF

Not so nice!

When I pay close to $100 I expect a blow dryer in the room. The deadbolt on the door didn't work, made me feel unsafe. There was a religious festival outside of our room that went on till about 3am, the lights from the police cars,that cruised by every 10 minutes made us feel like we were in some B movie. Would I stay there again??
Haha, Never!!

8/10

Excellent

28 Jan 2013

Verified traveler

Walking distance to bus statrion

for one night was very adequate, meet my needs.

2/10

Poor

08 Jan 2013

NS

My Experience

The hotel is located with some of its poorly insulated windows placed towards a public park and streets. The room was BARE. One towel only. No remote for the TV. No control dial for the air condition unit. Sheets were too small for the bed size and were loosely placed on the mattress. Noise from the street and park is a problem if you plan to sleep. Staff is 'there' but not overly welcoming or Happy To See You attitude. Maybe more like a \"by the hour' hotel. Grossly overpriced for anything else.

6/10

Pleasant

03 Jan 2013

Sam

AN Objective observation

The place is relatively clean, only one member of staff speaks broken English. Bed is very hard, hot water ran out if late for shower in the morning Their price is high in comparison with their surrounding and what they have to offer. The TV doesn't have remote and cable, so CNN or other English channels.

8/10

Excellent

30 Dec 2012

Verified traveler

Close to bus station

Great location if you are arriving by bus - only a short walk! Great central location. Room are spacious!

6/10

Pleasant

27 Dec 2012

Kurtis

A Decent Price at a Cost

I stayed at Suites Cancun Center from 12/19/12 to 12/23/12. The rooms are a great value compared to the hotel rooms in the Hotel Zone in Cancun but, as you can guess, it comes at a price.

First, if you've never stayed somewhere that has old/archaic plumbing, this will be an unwelcomed surprise to you: you can't flush ANYTHING in the toilets at the Suites Cancun Center. Yes, this means all toilet tissue has to go in the trash next to the toilet. The maids will empty your trash daily but I'm sure it will be a deal-breaker for a lot of travelers.

Second, this hotel is nowhere near the Hotel Zone. It is centrally located in downtown Cancun, near the cross streets of Tulum and Coba. There's plenty of shopping, bars and restaurants. If you're planning on going to the beach or party at the clubs in the Hotel Zone, you might want to consider staying there. HOWEVER, there's the R1 line of bus that runs about as frequent as any bus I've ever seen in any part of the world. The buses in Cancun are like taxis... you see one and you hail it down and it will STOP FOR YOU! It was the craziest things I've ever seen in a bus! A cab will cost you approximately $10-15 (depending on you haggling skills) vs the bus only costs 85 CENTS!

Third, it's better to book this hotel in advanced as the prices on the wall were $85 the time of my trip. Also, If you're going to stay here, the quality is only a little better than a hostel. If you can find a private room at a hostel, I'd go there.

6/10

Pleasant

19 Nov 2012

Aleksi

Basic hotel with great location

Positives
Basic hotel with an excellent location at doowntown close to the Ado bus station.

Negatives
Poor air condition with two options: 1) cold, 2) off... How you run it e.g. during the night time? No elevator.

8/10

Excellent

03 Mar 2012

Harry

Basic hotel in a good location

If you want to stay in a good location in the heart of Cancun down town, this is a good choice beside Palapas Park. Many restaurants and shops, some night spots close by. For a few nights stay only though.
There is no restaurant and no breakfast available at the hotel. For European standard would be 2 stars (out of five).

2/10

Poor

09 Jan 2012

cece

Dont stay here

I hated this place. No towels no customer servive and it was loud and uncomfortable.

10/10

Exceptional

05 Jul 2026

Israel

Todo muy bien, lo recomiendo

Friends_and_family Friends

10/10

Exceptional

25 Jun 2026

Carmen

Todo muy bien, habitación, aire acondicionado excelente, limpio, lo único que faltó es que funcionara la alberca, pero fue por causa del tiempo y tuvieron que hacer limpieza profunda, ya había visitado ese hotel y ahora está mucho mejor.

Family

6/10

Pleasant

23 May 2026

Cristian

Mala experiencia con la recepcionista

Friends_and_family Family

10/10

Exceptional

18 May 2026

Cristiana

Bom custo benefício, funcionários prestativos, tem uma praça em frente bem legal.

Friends_and_family Family

10/10

Exceptional

13 May 2026

Beatriz

Excelente precio calidad

Self

6/10

Pleasant

20 Apr 2026

Javier Abadadia

Alguien abrió la puerta de mi habitación cuando aún estaba durmiendo como a las 9:00 am y no fue agradable

Partner

6/10

Pleasant

11 Apr 2026

perla

Muy centrico pero las instalaciónes son muy antiguas y deterioradas

Family_with_children

6/10

Pleasant

28 Mar 2026

Alondra

Desde hace 20 años he ido al hotel, pero literal las cosas d d hace 20 años nada han cambiado, los colchones terribles, ya q si las bases son de concreto con un buen colchón no se sentiría, mi sábana tenía una mancha café q parecía popó, la sábana d mi hijo con sangre, el agua caliente no hay, dicen q sale tibia pero mentira, deberían d darle más mantenimiento, m gusta mucho la zona pero no le quieren invertir nada para dejarlo bueno como en algún tiempo

Family

8/10

Excellent

13 Mar 2026

Miguel

Excelente ubicación, urge mantenimiento al complejo.
ideal para quien busca un lugar para descansar después de salir a los tours

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Cristina Andrea Cruz

El personal siempre fue muy amable, siempre reciben con un saludo.
El hotel muy céntrico, súper, terminal de autobuses, cajeros muy cerca lugares para comer en el parque de las palapas q esta a unos cuantos pasos

El único detalle q en la parte de atrás de hotel se encuentra un hostal y apagan su música ya algo tarde y respecto a las habitaciones pues solo las limpian x donde ven q hay basura, dejando espacios con arena y piedritas q por lo menos durante mi estancia ahí se quedaron y seguramente ahí seguirán

Family_with_children

10/10

Exceptional

07 Feb 2026

César

Todo muy bien

8/10

Excellent

28 Dec 2025

Federico

Habitación impecable. Personal muy amable.

Leisure Partner

4/10

Poor

23 Nov 2025

David

Falta de mantenimiento además de que le hace falta restaurante y bar

Leisure Family

2/10

Poor

20 Nov 2025

luis

Las habitaciones huelen mal , sin agua caliente , las sabanas sucias , instalaciones muy viejas y lo peor ,es Que tienen chinches (bed bugs).
Realmente 0 recomendado , no arriesguen su salud ,solo por ahorrarse unos pesos .

Leisure Family

4/10

Poor

11 Nov 2025

Mahmut

It is not the same as the pictures, which makes it looks more nice than it is.
The main reason for booking this was tjat it was near ADO terminal in Cancun and the pictures did look nice.
It is very old, almost every thing feels like falling apart, but funny part is that you sign when arrive that if you break something, the hotel will charge you. It is already falling apart. E.g. Shower doors normally slides without any problem this you need to lift at push no sliding.
A lot of noice get inside.
Anither fun thing was you deposit 300 mxn, but when leaving they just give it back without controlling the room. Then why take the deposit at first place. Just makes a bad customer experience.

Partner

6/10

Pleasant

07 Nov 2025

David

Funciona bien el aire acondicionado y la alberca está bonita

Leisure

8/10

Excellent

29 Oct 2025

Juan David

Habitación limpia, amplia, excelente ubicación

Partner

10/10

Exceptional

26 Oct 2025

Jose

Es un lugar muy céntrico con todo a tu alcance comodo en relacion al precio y todo el personal es amable, ya nos habiamos hospedado antes asi que nos dimos cuenta que hay remodelaciones recientes en los baños que le dan un punto extra

Leisure Family

10/10

Exceptional

26 Oct 2025

Elena

Es un lugar muy céntrico con todo a tu alcance comodo en relacion al precio y todo el personal es amable, ya nos habiamos hospedado antes asi que nos dimos cuenta que hay remodelaciones recientes en los baños que le dan un punto extra

Leisure Family

10/10

Exceptional

26 Oct 2025

David

Es un lugar muy céntrico con todo a tu alcance comodo en relacion al precio y todo el personal es amable, ya nos habiamos hospedado antes asi que nos dimos cuenta que hay remodelaciones recientes en los baños que le dan un punto extra.

Leisure Family

8/10

Excellent

24 Aug 2025

Javier Abadadia

Muy buen lugar para quedarse, si buscas precio calidad está muy bien y la ubicación es exelente

Leisure

10/10

Exceptional

27 Jul 2025

ALFREDO ARTURO Agassini

Exelente atención y servicio

Business Friends

8/10

Excellent

24 Jul 2025

Elena

La puerta del baño no cerraba bien, a la ventana le faltaba un cristal, el drenaje del baño olía muy mal y no tenía coladera, solo un plástico tipo tapadera.

El señor de seguridad nos atendió muy bien y fue muy amable. Nos ayudó a subir las maletas y a bajarlas incluso en la madrugada que tuvimos que dejar el hotel.

Leisure

6/10

Pleasant

21 Jul 2025

Lupita

No hay donde estacionar el carro