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Ehden Vacation Suites Puerto Cancún
Cancun (and vicinity) · Mexico
Manzana 27, Uc54, Puerto Juarez, Zona Hotelera, Lote 1-02View location
9.0/10Excellent185 Reviews
Cleanliness9.4/10 9.4
Service9.6/10 9.6
Comfort9.8/10 9.8
Condition9.4/10 9.4
Amenities8.6/10 8.6
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Ehden Vacation Suites Puerto Cancún
There are a total of 42 rooms on the premises.
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With a stay at EHDEN Vacation Suites Puerto Cancún, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Ultramar Ferry Puerto Juárez. This hotel is 2.5 mi (4 km) from Playa Tortugas and 11.9 mi (19.2 km) from Delfines Beach.
Make yourself at home in one of the 44 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 42-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves.
Featured amenities include express check-out, a 24-hour front desk, and an elevator.
Popular amenities
Free WiFi
Parking available
Concierge
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
On bay
No rollaway/extra beds available
No cribs (infant beds) available
By ocean
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of MXN 3000 will be collected before check-in.
We have included all charges provided to us by the property.
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You need to know
- Pool access available from 7:00 AM to 10:00 PM.
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Special Instructions
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Puerto Cancun Golf Course
0.7 km / 0.4 mi
Puerto Cancun Marina Town Center
0.7 km / 0.4 mi
Benito Juarez Municipal Building
1.3 km / 0.8 mi
PlayCity Casino
1.4 km / 0.9 mi
Mercado Ki Huic
1.5 km / 0.9 mi
Las Palapas Park
1.5 km / 1 mi
Ceviche Square
1.8 km / 1.1 mi
Mercado 23
1.8 km / 1.1 mi
Xbalamqué Theater
2.1 km / 1.3 mi
Las Perlas Beach
2.3 km / 1.4 mi
Plaza Las Americas
2.5 km / 1.5 mi
Plaza 28
2.6 km / 1.6 mi
Mercado 28
2.6 km / 1.6 mi
Amerimed Hospital
2.9 km / 1.8 mi
Cancun Cultural House
2.9 km / 1.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 42
- aparthotel
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 BedroomSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEhden Vacation Suites Puerto Cancún
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH BALCONYSUITE • WITH BALCONY • 1 BedroomSUI.BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEhden Vacation Suites Puerto Cancún
SUITE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.BL
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BED • 1 BedroomSUI.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEhden Vacation Suites Puerto Cancún
SUITE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-SU
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 1 BedroomSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEhden Vacation Suites Puerto Cancún
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Ehden Vacation Suites Puerto Cancún
50
reviews shown
brian
The power went out and there was poor communication for a couple hours.
Miriam
They have a courtesy room cleaning, honest and kind staff, but the price has gone up
Laureen
Stayed for 14 days very convenient location to get around. Good air conditioning comfy furniture, staff were very pleasant and accommodating, anything needed just ask.
Henry
Clean and large room, ideal for a stopover overnight
Demetrius
Air conditioning was VERY good. Impressive for the price I paid.
Sharita
We had a very nice stay here.
Yadira
Great! Had stove and dishes for you to cook, my stay was amazing. Loved the security the hotel has at all times.
Guillermo
Good conditions
Crystal G
Great rooms!
Great view
Great view
Stephen
Room was as advertised. Would recommend. Check in process was easy.
Tawana
The space was great for the price. Close to shopping and restaraunts. The only downside was the construction going on in the Am.
Sunyen
It
Patti George
Disappointing
Amber
My stay was excellent, and I’ve stayed here twice so far. The property is top notch, modern, clean, and peaceful. The property management definitely takes great care of the property. The customer service is excellent as well (thank you Gerardo and Aldo)! The location is perfect (near a luxury mall), very close to grocery shopping and restaurants. Definitely recommend it.
Maureen
The pool and patio were lovely with plenty of lounges. the staff was EXTREMELY helpful. Quiet location, safe close to everything.
Serhiy
Friendly stuff, clean rooms, good location for business trips. Sound insulation between rooms is not the best, so, quality of your rest strictly depends from your neighbors.
Overall, good hotel.
Overall, good hotel.
Sedrean
It was great
Jesus
Goood
hinh
The room is very clean. The staff very helpful in checking process & the guards are friendly.
perla
beautiful place no entertainment
XAVIERA
Great stay. Beautiful view
walens
No room service.
No breakfast.
Not even water
Construction my whole stay.
Stayed at Smart Oasis for cheaper but much better experience.
No breakfast.
Not even water
Construction my whole stay.
Stayed at Smart Oasis for cheaper but much better experience.
Melissa
Very clean room and facilities, excellent for a few nights . Staff super helpful and so very friendly
Jeffry
Sucio para mi parecer, jamás entraron a limpiar la
Habitación
Habitación
Stephen
The rooms are not secure. Everyone has the same entry code to their room, which includes the room number, the only difference is that you change the room number, which is, of course, posted at your door. Any current or past guest and anyone working there can enter your room at any time. Do not leave valuables! Someone tried to enter my room one night but I, feeling unsafe, kept a chair and water bottles in front of the door. Luckily they fled after feeling the resistance on the door. The rooms with a golf course view also have a dog pen view. The golf course keeps about 5 dogs in a small fenced in area right next to the apartments. The dogs howl, yip, and yap all day and all night. There are two AC units with only 1 remote. The units don't often respond correctly and it is very difficult to keep a constant and comfortable temperature in the unit. The AC units completely stopped working one night and the apartment got very hot after that. The kitchen is incomplete and you are only provided with 3 very small plates and very small bowls. No cutting board. To prepare a meal you will need too use every single dish available. The couch was dirty and had food wrappers in the cushions. Only one very thin blanket is provided. Other than the dirty couch, the apartment was very clean. Also the staff were very friendly.
Joseph
I love the property. It’s clean, and it has everything I needed, including the malls
Hao
Good
Halyna
Thank you for being the best host. My mom was able to check in earlier and check out later. A very thoughtful service and a great place with everything you might need.
Jose Carlos
Keep in mind if you are a light sleeper, there will be dogs barking in the golf course area at all times. This being a nuisance especially during the night when you attempt to recharge. I brought this up to management and was advised to add this comment to \"gather complaints\" and have the dogs relocated, perhaps. I was told the golf course is external, seperate from the accommodation; however, advertised as part of \"Ehden\" in the lobby.
They did try to get me to another room, which I pressure tested before relocating and the issue remained. Again, if you are looking for a quiet and peaceful sleep, this is not the place until they address the placement of the dogs.
They did try to get me to another room, which I pressure tested before relocating and the issue remained. Again, if you are looking for a quiet and peaceful sleep, this is not the place until they address the placement of the dogs.
Anna
It was a great stay in Eden Suites in Puerto Cancun. Host Gerardo was super helpful, he upgraded the room with no charge. The building and what’s around on a good level. I reccomend this place.
Michael
The suite is in a very clean condition and we liked the location a lot. Also there is free gated parking on the property. On the downside there was no hot water for most of the stay. Other little things like the electronic door lock not working because of low battery (fixed I 2 days) and the air conditioning dripping (fixed in 1 day.) Staff is very responsive and fixed or try to fix everything as quickly as possible. One thing I found strange is that if you are staying longer your room is serviced only once a week even though you pay the same nightly price as someone who only stays 1 night. Again the friendly staff cleaned the room once upon request. Overall I would stay there again.
Bonfils
The property manager was very friendly and accommodating. We got free upgrade suit with balcony. Loved the stay at the building too.
Timothy
The place was well maintained, clean, and had a great view. The cooking equipment was in good condition as well as the bathroom supplies. Would definitely recommend and stay here again.
Jaime
Property wouldn't allow any visitors, even though they were only helping us with luggage. They forced an upgrade of another $2,000+ pesos. The key pad didn't work, first it was allegedly low on batteries, then it wouldn't lock. It was eventually fixed. The walked all the way inside snooping around when changing the batteries. Last but not least, the pool area was extremely slippery (no caution sign anywhere), I slipped and cut my elbow and got my head. Would never return and would not recommend to anyone...
Inna
Clean and modern place! The view of the golf course is absolutely amazing — I loved spending time here!
Eva
The property is good The personal needs to be more people oriented
Chichebem Samuel
I like my view(gulf view), so amazing.
oyindamola
I like everything.
Hanan
It was in a nice area with a lot of good shopping within quick walking distance. We rented two apartments that were two bedroom condos with two bathrooms. Probably could have just done one of them since we spent all of our time in One room. The fitness area had one treadmill that was not working properly. There were some free weights available to be used as well and in a lot of physical machine. The pool was warm and not very deep. They have two bicycles that are complementary but have no brakes therefore are not safe to use.
Uriah
I was very surprised by this property but it is worth it. Very clean and nice and safe as well
Miriam
The personal attention I got from Manager Gerardo & Security Anselmo was excellent! I hope to go back soon!
Thank you, EHDEN Vacation/Gerardo & Anselmo, for all your kind attentions!
Thank you, EHDEN Vacation/Gerardo & Anselmo, for all your kind attentions!
marco
Excelente.
Andreas
Nice and clean
This is a property that has been renovated not a new building by the looks of it.
They did a good job but you can see in a few places it’s age - like the pool some of the tiles are falling off and the pump system wasn’t running.
This is a property that has been renovated not a new building by the looks of it.
They did a good job but you can see in a few places it’s age - like the pool some of the tiles are falling off and the pump system wasn’t running.
Senia
I’m happy with my stay at this property. The location is very convenient; close to the beach, quiet, and safe, as it’s in a private area with restricted access during the night. Just keep in mind that the building feels more like a residential condominium than a hotel.
There’s no food or beverage service on-site, and at check-in, we were informed that housekeeping is only provided once per stay, even though we stayed four nights.
On the plus side, the kitchen was fully equipped, which we really appreciated, and the staff were extremely attentive and friendly.
Thank you, Gerardo, for everything!
There’s no food or beverage service on-site, and at check-in, we were informed that housekeeping is only provided once per stay, even though we stayed four nights.
On the plus side, the kitchen was fully equipped, which we really appreciated, and the staff were extremely attentive and friendly.
Thank you, Gerardo, for everything!
Sammy
El mejor lugar para llegar en Cancun
Miriam
Nice place
The place is amazing i have a little problem with the payment but at the end it was solve
Sammy
Lo mejor
Ricardo
Limpieza y excelente vista del campo de golf
Alejandro
todo en orden porque tengo que escribir más ? minimo 35 caracteres no hace falta
osvaldo
Nice facilities with an amazing view. The apartment is well maintained and close to main restaurants and the Marina shopping mall. Will come back for sure :)
Location & surroundings
Ehden Vacation Suites Puerto Cancún
Manzana 27, Uc54, Puerto Juarez, Zona Hotelera, Lote 1-02, CancÚn, Mexico
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