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Alux Cancun

Cancun (and vicinity) · Mexico

Ave. Uxmal 21 Smza 23 Mza 3View location

7.2/10Very good122 Reviews
Cleanliness7.4/107.4
Service7.2/107.2
Comfort7.0/107.0
Condition6.8/106.8
Location8.0/108.0
Neighborhood8.0/108.0
Value7.6/107.6
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Alux Cancun

This hotel enjoys a prime setting in Cancun. The hotel is located close to the bus station, lying just a few metres away from Avenida Tulum. The hotel enjoys a convenient setting, just a 25 minutes' driving distance from Cancun International Airport.

This wonderful hotel affords guests a prime setting from which to explore the many attractions that this amazing tourist area has to offer. This city hotel enjoys a delightful design. The guest rooms offer comfort and convenience in a peaceful setting.

Providing a wide range of facilities and services, this hotel ensures a comfortable stay for every type of traveller.

Read more about this hotelShow less

With a stay at Hotel Alux Cancun, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Cancun Mall. This hotel is 8.7 mi (14 km) from La Isla Shopping Mall and 15.5 mi (24.9 km) from Moon Palace Golf Club.

Make yourself at home in one of the 30 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Concierge
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Cash deposit required Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property only accepts cash
    • Safety features at this property include a smoke detector and a security system
    • Property Registration Number 002-025-001234/2026
  • Minimal age
    18
  • Spoken Language

    Spanish

Nearby attractions

Las Palapas Park 0.4 km / 0.2 mi
Mercado 23 0.4 km / 0.3 mi
Xbalamqué Theater 0.5 km / 0.3 mi
Benito Juarez Municipal Building 0.6 km / 0.4 mi
Mercado Ki Huic 0.8 km / 0.5 mi
Mercado 28 0.9 km / 0.6 mi
PlayCity Casino 1 km / 0.6 mi
Ceviche Square 1 km / 0.6 mi
Plaza 28 1.3 km / 0.8 mi
La Sagrada Familia Parish 1.7 km / 1.1 mi
Cancun Cultural House 1.8 km / 1.1 mi
Puerto Cancun Golf Course 2 km / 1.2 mi
Beto Avila Baseball Stadium 2.3 km / 1.4 mi
Puerto Cancun Marina Town Center 2.4 km / 1.5 mi
Andres Quintana Roo Stadium 2.5 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1986
  • Year of most recent renovation: 2004
  • Number of floors (main building): 3
  • Single rooms: 13
  • Double rooms: 19
  • hotel
  • Beach
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    Alux Cancun

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Alux Cancun

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Alux Cancun

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 16 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Alux Cancun

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 2–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Individually adjustable air conditioning
    • TV
    • Shower
    • Bathroom
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Alux Cancun

7.2
Very good
122 Reviews
Cleanliness
7.4 /10
Service
7.2 /10
Comfort
7.0 /10
Condition
6.8 /10
Location
8.0 /10
Neighborhood
8.0 /10
Value
7.6 /10
Amenities
7.0 /10
50 reviews shown
8/10
Excellent
06 May 2026
Fernando
Limpia
Partner
10/10
Exceptional
28 Jan 2026
KRISTIAN
Muy amables las personas que me atendieron en general todo muy bien
Leisure Family
8/10
Excellent
16 Sep 2025
Matthew
Staff is nice. The property is dated but a great price and comfortable. Very close to ADO bus
Leisure Self
6/10
Pleasant
04 Aug 2025
carlos
There are no dining options on the property, but there are plenty of local food options nearby. there is no microwave or refrigerator
Leisure Family
2/10
Poor
10 Jun 2025
Phetnikone
We arrived at 11:30pm in Cancun airport and reached the hotel front door by 12:10am. No one at front desk. We can see thru the locked door. We called 2-3 times, no one pick up phone. But there was someone behind us doing a midnight delivery. He was able to text front desk and 10 minutes later a lady came to open door and check us in. If there was no delivery guy there, we would have not got in. The delivery guy had the lady cellphone #. We have front desk number. We can hear the phone rings when we call hotel.
6/10
Pleasant
27 Jan 2024
John

Noisey but great location.

Very noisey. we expected some noise but this was over the top. Location is great though. Absolutely no english spoken!
Partner
6/10
Pleasant
02 Sep 2023
Eugene
Older property which needs updating. No amenities, and the furnishings are old. Took a long time for the water to heat up in the shower. Air conditioning works but not well. Strong smell of cleaning products. Had to pay in cash. Only positive thing is that it is near the bus station and will do for overnight.
Leisure Self
10/10
Exceptional
22 Dec 2022
Robbie
Very convenient location only meters away from the ADO bus station. Can’t beat the price and the staff was very friendly and attentive. Hot water and a fully air conditioned room is necessary in a humid place like Cancun.
Leisure Self
8/10
Excellent
10 Apr 2022
Lourdes
The Hotel is located at convenient place around transportation specially ADO and shopping places. The only thing it wasn't too much hot water.
Leisure Family
4/10
Poor
28 Mar 2022
Yolanda
The room is large and clean. Overall it was a good deal. Served its purpose. I have a bad knee and I was on the second floor and there is no elevator.
Leisure Self
6/10
Pleasant
02 Oct 2021
Bobbie
Best thing about this property is location next to ADO bus terminal, so very convenient if Cancun isn’t your destination but you need to overnight before continuing your journey by bus.
Leisure Self
8/10
Excellent
16 Jan 2020
Verified traveler
AC was good but place was very noisy and they charge a different price dfrom the one offered in cheaptickets site
8/10
Excellent
12 Nov 2019
Glicelle

Friendly Staff

Staff from day and evening were friendly, they're tried to help as much as they can. And they clean our room everyday, gave fresh towels and made beds. It's just I had to log on to wifi everytime. But everything was good! Easy access to most of we needed by the time we stayed! Superb Service!
Partner
8/10
Excellent
25 Jan 2019
Susan

good budget option

Hotel is convenient, only one block from the ADO bus station. Area is OK but not exactly central. Hotel is comfortable, but probably not geared to foreigners since the large TV had absolutely no channels in English so was useless for me and the Wi-Fi kept dropping out. Staff is friendly and helpful.
Friends
8/10
Excellent
19 Jan 2019
glen

Close to bus station

Adequate close to bus station
8/10
Excellent
05 Jan 2019
Verified traveler
The receptionist was very helpful. Hotel is central, close to the bus station.
Leisure Family
10/10
Exceptional
28 Dec 2018
Verified traveler

Very good budget hotel

Great location right next to the bus station. I recommend staying here if you are looking for a very good budget hotel. Friendly staff and a good-sized room.
10/10
Exceptional
05 Aug 2018
Roberto

Good enough

Nice place to stay one night, insecticide smell is not a good sign on a hotel
Family
6/10
Pleasant
10 Jan 2018
Verified traveler

Close to everything I need

I am not a 5 star guy I'm a traveller TravelCheapWithPete.com
6/10
Pleasant
22 Jun 2017
Erik

Get what you pay for.

Needed a place to stay before we flew out in the morning. Bed and air conditioning. Block away from the ADO bus station. You get what you pay for. Staff was friendly and helpful.
Family
4/10
Poor
15 Mar 2017
Yucateco

Close to ADO

The hotel was just ok, but the staff was not friendly at all. A big plus, and really the only one, is that this hotel is near the ADO bus station, a two minutes walk from it; and also it has places to it nearby.
8/10
Excellent
19 Feb 2016
Ewa H.

decent and budget place to stay

Very nice hotel in Mexican neighbourhood with a good place to eat opposite .
Handy to be close to the bus station and a supermarket .
Clean rooms with hot water .There is water for free to fill up the bottles .
Really happy there .
Partner
6/10
Pleasant
28 May 2015
Verified traveler

Lay with dogs you get fleas

They overcharged me even with the hotels.com reservation. I stayed there before and it is a half block to the bus station so it is very convenient. Just don't leave your room late at night because it is a rough neighborhood. For some reAson you had to pay in pesos when you got there. hotels.com didn't or wouldn't take the card. Strange
6/10
Pleasant
05 Oct 2014
SuperMario87

Decent hotel

We came across this place very last minute. We arrived late into cancun and saw this place on the app.

Staff was very friendly. Most important, the air conditioning worked!!

Great location because it is so close to the ADO bus terminal, literally around the corner. Also super close to the rest of the local busses and collectives to take you to \"Playa Delphines\" and the rest of the hotel.
Partner
4/10
Poor
19 Sep 2014
cocolocco

Downtown at Bus Terminal extreme noisy-CASH ONLY

The Hotel is only 50 Meters from the ADO Bus Station, thats why i booked it
---i needed Bus to the Airport early in the morning
The Stuff only speaks Spanish- so learn some basics

Bring cash, the Hotel does not accept credit cards, you have to pay before you check in- i had to walk around to find an ATM before checking in -

the rooms are clean as they can get considering the overall apperance of house, furniture etc
i have seen worst on my travel,
one really big issue--- if you wanna rest you will be able to sleep between 2 and 4 at night
other then that it is simply impossible- let me tell you, i lived in miami beach on the hot spot
6/10
Pleasant
03 Feb 2014
Larry Lymburner

Hotel Alux Cancun

Very good value for the price. Convenient to downtown small eating places. Very close to bus stop. Had to run water for five minutes to get hot water but ok after we learned this. Clean rooms but old hotel.
Partner
4/10
Poor
03 Jan 2014
Couple Voyagers

Bus Station Location

A convenient hotel for the main bus station, but the hotel is just ok if one wants to sleep a few hours. Very noisy environment with loud music.
Partner
8/10
Excellent
05 Sep 2013
geoal11

Great location

It's a budget hotel located near the ADO bus station.
Very clean and near many amenities.
8/10
Excellent
15 Jun 2026
Gerda Ursula
ubicacion buena.
Self
8/10
Excellent
26 May 2026
Pepe
Bastante bien para el costo
Family_with_children
10/10
Exceptional
17 Dec 2025
DANNY
El personal muy atento y amable muchas gracias.
Business Self
6/10
Pleasant
16 Nov 2025
Paulina
La habitación limpia solamente el AC muy ruidoso y la TV tenía una luz muy incómoda por la noche
Leisure Family
4/10
Poor
16 Oct 2025
Emmanuel
No aceptaron pago con tarjeta, el hotel es viejo y algo descuidado
Business
6/10
Pleasant
25 Sep 2025
Alejandra
Terrible, es pago al llegar donde forzada ente es efectivo. Llegue 11.30pm, no hay cajeros o bancos cerca, pague en dólares y no anexo el monto qué me cobro a mi recibo.
Llame en 2 ocaciones para ver disponibilidad y otra para avisar que estaba en camino. No se me notifico que solo es efectivo, así pude haber pagar otro viaje al uber para un cajero a retirar.
8/10
Excellent
21 Jul 2025
Jorge
La habitación estaba bien, está bien ubicada.
Business_and_leisure Partner
6/10
Pleasant
21 Jul 2025
Jorge
Fue una estancia agradable.
Business_and_leisure Partner
10/10
Exceptional
09 Jun 2025
Manuel
Excelente ubicación
Business_and_leisure Self
8/10
Excellent
13 May 2024
Hugo
el aire acondicionado muy ruidoso y la tv no encendio
Leisure Partner
2/10
Poor
21 Jan 2024
Cesar Alfonso
Está cerca de la central pero no había agua caliente, solo fria y bien fria, no volvería a hospedarme a menos que no encontrase otra opción
Leisure Self
2/10
Poor
21 Dec 2023
MARCIO

Não compensa

Queria apenas um hotel ao lado do terminal ADO. Objetivo atingido, mas este hotel é muuuuito ruim. Atendimento péssimo, com os funcionários atendendo sem vontade, quarto ruim. A noite o barulho da rua não para, com polícia, alarme, gritaria, etc. Se tivesse que ficar por aqui de novo escolheria outro hotel.
Ah, só aceita pagamento em dinheiro.
Partner
10/10
Exceptional
25 Nov 2023
Riquelmis
Ahi cucarachas en el baños
Leisure
2/10
Poor
11 Oct 2023
Cynthia yaylen
No se puede pagar con tarjeta
Business Partner
2/10
Poor
27 Sep 2023
Luis
No hay papel de baño, la sabana de una cama manchada, la chica de recepción muy lenta
Leisure
8/10
Excellent
10 Aug 2023
Brian
It was old school and an authentic experience. Don't ever let the chains take over. They Suck.!!
Leisure Self
8/10
Excellent
20 Jun 2023
Arafat
Todo bien por el precio pagado!
Leisure
8/10
Excellent
22 Aug 2022
Alejandro
Bueno
1. Agua caliente
2. Internet
3. Aire acondicionado
Leisure Family
10/10
Exceptional
12 Aug 2022
Eddy

Magnifico

Buena ubicación en el centro de la ciudad
Friends_and_family Family
10/10
Exceptional
12 Jul 2022
jose juan

La ducha

Todo excelente hasta que entras a la ducha, esta se encontraba bastante sucia y hasta con cabellos en la coladera, me dio asco meterme a bañar
Friends_and_family Friends
4/10
Poor
31 Mar 2022
nabil
bien
Partner
8/10
Excellent
02 Jan 2022
Verified traveler
El hotel está muy bien ubicado cerca de avenidas principales y a unos pasos de la terminal de autobuses
Friends_and_family Friends

Location & surroundings

Alux Cancun
Ave. Uxmal 21 Smza 23 Mza 3, Cancun, Mexico

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Alux Cancun

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