Name: Hotel Caribe Internacional Cancun
Address: Av. Yaxchilan and Sunyaxchen #36 - #37, Cancun Centro, 77509, MX

4/10

Poor

12 Jul 2026

Donna

staff was nice, single rooms and double rooms had no refrigerator or microwave (extra cost) clean room, hotel is on a very busy street

Self

10/10

Exceptional

22 Jun 2026

Vicente

Very nice stay for the price

Friends_and_family Family

4/10

Poor

09 Jun 2026

Jose Felix

There was no parking but on the street . Tje reception not helpful when asked questioned .
Didn’t allow drinks in rooms or by the pool . TV in the room didn’t take but 4 channels but nothing interesting

Partner

4/10

Poor

13 Jan 2026

Zachery

big and empty. Other than the beds and a table without a chair. A microwave, that was just thrown on the counter same as the mini fridge.. And the floors are unfinished. The walls were uh the same , Ibasically everything was pretty bad. There was rust in the drains and the toilet. Looked like it is. It was very discolored.There's a poor four I mean, the closet handle novels of breaking off, like hanging the door it's looked like it didn't really get locked, but it did somehow

Leisure Friends

6/10

Pleasant

11 Jan 2026

GUYLAIN

Clean

Leisure Family

2/10

Poor

10 Dec 2025

Anwar

It doesn’t look like the photos at all!

Leisure Family

6/10

Pleasant

08 Oct 2025

Agustin

I had stayed here before, and the stay was better before. The hotel isn't bad for one or two, but there's better options around the area.

4/10

Poor

07 Oct 2025

Artjoms

Bed bugs in one room. Been moved to the next one AC dosen't work properly.

Business_and_leisure Family

8/10

Excellent

02 Aug 2025

Reynaldo

VERY SECURE

Leisure Self

10/10

Exceptional

22 Jun 2025

Sean

affordable. close to traditional marketplace

Leisure Family

2/10

Poor

10 Jun 2025

Karen

Necesita una gran remodelación es tu muy descuidado y sucio

Leisure Family

2/10

Poor

09 Jun 2025

Juana Maria

Bugs, that’s all I have to say

2/10

Poor

31 May 2025

Cindy

Really old and dirty. Bad looking neighborhood. Not what it looks like in pics. Super cheap looking

4/10

Poor

18 May 2025

MARJAN

Can’t use pool because it’s very law deep. Towels and sheets got changed daily but it was dirty( stain )

Leisure Family

4/10

Poor

03 May 2025

Gurwinder

Hotel needs renovation.

6/10

Pleasant

08 Apr 2025

Paulina

The place need maintenance and the last thing I liked was the bathroom and the noisy AC in the room.

Leisure Family_with_children

4/10

Poor

14 Feb 2025

David

Very outdated hotel. Close to Mercado 28 for souvenir shopping. No beer or alcohol allowed on their property which is very strange. Would not stay here again.

Self

2/10

Poor

05 Feb 2025

Karen

did not stay check out . and found another hotel to my liking . stay away awful.

Leisure Family

8/10

Excellent

07 Dec 2024

Roni

Good hotel

10/10

Exceptional

18 Nov 2024

Jonas

1

4/10

Poor

03 Nov 2024

Jesus

Since my arrival at 22:45 the Lady who attended me I was coming out of sleeping, not in the best mood, I took forever to assign me a room almost int the roof, FIVE STORIES WITH OUT A WORKING LIFT
Had to come down to get my room key fixed , I requested bottles water, nothing available even having a restaurant facility, GO UP AGAIN WALKING TOMY ROOM BECAUSE NO ELEVATOR.
THANK YOU VERY MUCH EXPEDIA FOR SUC
H A RECOMMENDATION

2/10

Poor

03 Nov 2024

vuelos

Llamaron de migración a confirmar reservar dijeron q no y al cancelar la reserva ni devolvieron

6/10

Pleasant

29 Oct 2024

Mark Greg

Wifi internet is very weak!!!!

Leisure Friends

10/10

Exceptional

14 Oct 2024

ALICIA

Every thing was fine

Leisure Partner

10/10

Exceptional

22 Aug 2024

Selene

Very clean , muy amable la gente

Leisure Family

10/10

Exceptional

17 Aug 2024

Alejandro

Perfect place to have very good vacations, nice place to be, clean and very kind staff

Leisure Partner

2/10

Poor

05 Aug 2024

Mark Joshua

Staff cant even speak english and the room is terible

Leisure Self

10/10

Exceptional

04 Jun 2024

Shaneese

Awesome

10/10

Exceptional

16 May 2024

Robert

air good

Leisure Self

6/10

Pleasant

03 May 2024

roberto marcelo

Lo pensaria

Se corto el agua en el baño..
Muy poca información de turismo por parte del personal
Cosas muy viejas que andaban mal
Falta de agua caliente para tomar

2/10

Poor

21 Feb 2024

Gladys

As soon as you get in the smell is really bad like wet carpet húmed I wouldn’t recommend to no one
Run away from this place

Business_and_leisure Family

8/10

Excellent

07 Jan 2024

Verified traveler

Vacation

Good. But area not nice.

Partner

4/10

Poor

04 Jan 2024

Jennifer

Very clean and spacious.
Noise from the road and hallways/ other rooms terrible, especially at 3:00 a. M., not hotels fault but made for a terrible stay.
No glasses in room. Fumigation at 7:15, while having breakfast

Leisure Partner

8/10

Excellent

21 Jul 2023

jarett

For price point all was to be expected, shower was surprisingly hot and good pressure. The rooms are a bit outdated, but bed was firm and clean

Self

2/10

Poor

30 Dec 2022

RAJESH

Not at all clean

6/10

Pleasant

30 Aug 2022

Leticia

Extremly limited parking. The property is old and everything is run down. Its clean but since the property is so not taken care off looks extremely dirty. In an area in by the front entrance they have a bunch of old broken items that make the place look horrible. The area around is also not the best place. Alot of abandoned places

Leisure Partner

6/10

Pleasant

11 Jul 2022

Karina

The place has good location but the place needs renovation and the air conditioning was dropping water all the time and make the floor slippery

Leisure Partner

6/10

Pleasant

20 May 2022

LOREN WILLIAM

Pigeon poop all over the little balconies!

Business_and_leisure Partner

2/10

Poor

25 Apr 2022

Geraldine Angelica

Nada

Leisure Family

8/10

Excellent

13 Mar 2022

Carolina

It was ok to rest and spend the night after a long day!

Friends_and_family Friends

2/10

Poor

06 Jan 2022

MOSHOOD

This hotel doesn't have hot water. i had no shower for 6 days. There is horrible smell in the room . The smell is sort of drainage smells. The Internet doesn't work in the room and the staff only speaks Spanish. The hotel is over priced and dirty . Please add more few dollars to stay in proper hotel. Avoid Caribe International at all cost

Leisure Family_with_children

2/10

Poor

06 Jan 2022

MOSHOOD

I stayed at Caribe International and i couldn't shower for 6 days . No hot water and the bathrooms smells of drainage.

No Internet in the room ,only at reception and the staff only speaks Spanish. The hotel is the worst have ever stayed. i would not return here never. i would advise people to stay away. its horrible

Leisure

2/10

Poor

04 Jan 2022

Michal

The worst car rental experience so far in my life

Leisure Partner

2/10

Poor

25 Dec 2021

Silvia

Terrible, noisy and location not safe!

I reserved for 1 night a room with 2 beds, I’m assuming I forgot to select 2 persons and it was showing only 1 in the reservation. The front desk associate charged me for the extra person. Hotel is NOT as shows in pictures. Room had a bad smell! It was extremely noisy during the night, outside the hotel and people passing by in the hallway. To get to the hotel from the ADO bus station, one needs to walk through dirty streets, it doesn’t feel safe at all.

Friends_and_family Friends

2/10

Poor

14 Nov 2021

Maria

i stay only one night in this hotel . is terrible

Leisure Self

4/10

Poor

14 Oct 2021

Monica

Close to everything

Business Self

4/10

Poor

27 Jul 2021

Verified traveler

????? Sucks

Leisure Partner

6/10

Pleasant

08 Mar 2021

Peter

This is a good value budget hotel, it is clearly seen better days as the rooms are a little shabby, cleanliness overall was pretty good. The desk staff aren’t particularly helpful, I got charged for an early check-in which considering the room was ready was a little disappointing. Part of the reason staying at this hotel was to sit around the pool only to find that the sunbeds shown in the photographs were no longer there, when I asked I was told “it is broken”...
I know it shouldn’t be a big deal whilst you’re on vacation, but the Wi-Fi really didn’t work, I get it, it shouldn’t be that important but if wifi is advertised it should work in my opinion. You could receive an email or two that was about it try streaming something and forget about it. All that said this is a budget hotel in a good location and still pretty good value for money..

Self

2/10

Poor

24 Oct 2020

Jose

Is the worst hotel where I stay, the hotel is old and smell so bad, not internet in the rooms, and the people who work there so rude, I never ever come back again, bad really bad experience 😡😡😡

Leisure Family

8/10

Excellent

15 Mar 2020

Gemma

Great location meant we could explore both the downtown as well as the hotel zone

Leisure Friends

4/10

Poor

05 Mar 2020

Verified traveler

Good locatioon. But we were not greeted very nice upon arrival.

Leisure Partner

6/10

Pleasant

26 Jan 2020

Ken

The hotel is quite old but was a good value for the buck. It was within walking distance to the bus terminal for trips throughout the Yucatan. We went to Holbox Island for a week after our stay at the hotel.

Leisure Partner

4/10

Poor

22 Dec 2019

Wendong

Loud music downstairs will rock your world!

Do Not stay here, or you will be rocked by the loud music downstairs whole night till 7AM! I can practically feel the shaking of the music in my room, I wonder why nobody else posted this problem, otherwise I will never book this hotel. Also there is no WIFI in the room, only in the lobby. Even there WIFI is like Hiccups, on and off, come and go, very unstable.
I usually don't write bad reviews, even I am usually happy to stay at Hostels. But this hotel really caught my attention.
You have been warned!

Friends_and_family Family

8/10

Excellent

17 Dec 2019

Rodney

The best thing about the hotel is it’s Price. Next it is close to the bus terminal and nice restaurants and other activities. The staff was friendly. However Wi-Fi is only available in the lobby. Make sure you ask for The Wi-Fi that matches Apple products if you have an iPhone or iPad. They have two WiFi one does not work well with Apple. This is our second time staying there and we stayed for two weeks. We will almost certainly stay again.

Leisure Partner

6/10

Pleasant

09 Dec 2019

Jean-louis

Muy regular

El hotel es muy regular, habia una fuga de agua que salia de la taza del baño, tambien las sabanas estaban con manchas pero la ubicacion estaba bien. Falta una buena remodelacion para quedar bien.

Partner

8/10

Excellent

08 Dec 2019

Verified traveler

I liked that it is close to restaurants and supermarkets.

Self

2/10

Poor

01 Dec 2019

george

worst place in cancun they have the parking on the back and they did not let me park my car only after 3 pm check in time so i had to leave the place for 1/2 hour because i was not able to park there until 3 terrible service and the staff very unfriendly

Leisure Self

2/10

Poor

28 Oct 2019

Verified traveler

There was nothing that was advertised except a pool, no restaurant, no coffee nook, no bar. The toilet was clogged...and they could not fix it. We had a reservation for three people and they tried to put us in a room with one double bed. It was very disappointing; it will not happen again.

Leisure Family

6/10

Pleasant

20 Aug 2019

Verified traveler

The property is located in the center of the city, which was great. I didn't like that the WiFi is only available in the lobby

Leisure Family_with_children

2/10

Poor

20 Jun 2019

Verified traveler

I’m only staying one day that plase was a berry bad sperience. I still waiting for May refund.

Friends_and_family Family

10/10

Exceptional

07 May 2019

Verified traveler

I like the location, fast check in and check out, thanks

Leisure Friends

8/10

Excellent

01 May 2019

Verified traveler

Great hotel great location staff very professional

Family

2/10

Poor

05 Apr 2019

Verified traveler

No recommended. Has to be continue to be refurbished

Leisure Family_with_children

8/10

Excellent

19 Mar 2019

Verified traveler

I like the place and the location definitely I will came back to stay with this hotel to my next yrip

Leisure Self

6/10

Pleasant

18 Mar 2019

eulogio

Found bugs in the bed on one of the room (we had 3 rooms)

Family

6/10

Pleasant

11 Mar 2019

Verified traveler

An old hotel with not wifi in the room.

The mattress were hard, to sleep on it was not good experience; mold were on the bath, not hot water; the hotel is just dirty, needs a lot of maintenance; good point is the personal, they are friendly and good helpers.

Family

10/10

Exceptional

11 Mar 2019

Gabriela

Good location. Fair price. I will come back for sure

Leisure

4/10

Poor

24 Feb 2019

Denise

No airport shuttle or service

They claim airport shuttle but they don’t have one! Beware. The taxi ride from the airport it’s gonna cost as much as the stay (about usd 40)

Family

10/10

Exceptional

14 Feb 2019

trevor

Location good, well maintained, property clean and gives you all you need, Armando and Jim/Nathan very friendly. Suggestions for improvement, in room safes and ice machines would be nice.

Leisure Family

8/10

Excellent

07 Feb 2019

SAMANTHA

Great 2 day getaway

It was nice, the shower pressure was low and that’s the only thing I have to complain about. Been to many resorts and it felt like I was at a resort out back. They offer breakfast for a small fee and it was great. The people working there were very nice and the girls that made our breakfast were great. The pool area is super comfortable. Rooms were decent, beds comfortable.

Partner

2/10

Poor

31 Jan 2019

Maritza

Ugly and old hotel. And the parking is only for the night

4/10

Poor

15 Jan 2019

M

Super noisy hotel! People in the pool area close to midnight making a lot of noise and the reception did nothing. Only ‘Resguardo’ parking which is useless if u need your car.

2/10

Poor

06 Jan 2019

Verified traveler

The room stunk bad like a sewer. Paper thin walls.

2/10

Poor

10 Dec 2018

Elliot

No WiFi the tv channels where weak no microwave loud music from 10pm until 5am the staff was not helpful at all

4/10

Poor

18 Nov 2018

Verified traveler

Caribe room service

My experience at this hotels was not so good because the room was not service properly. They would service the room and \"forget\" new clean towels, drinking cups, hand soap. I would have to ask for new towels and drinking cups, hand soap, etc. Why do I have to ask them to do their job? I do not get it. Good luck on your stay.

Family

2/10

Poor

24 Sep 2018

Alex

PLEASE READ! This is the worst hotel ever. The staff was OK but the room was dirty and the humidity smell gave me an allergy. I turned on the AC and it roared as a lawn mower. To top it off, they told Expedia they would not reimburse my money because I had checked in and out. Horrible hotel, it is creepy. STAY AWAY!

6/10

Pleasant

28 Aug 2018

Verified traveler

For the price paid, it was a decent deal. The hotel is quite old, and could do with some refurbishment, but the room was clean (and very large), and had A/C and a warm shower, so can't really complain.

The only thing to be aware of is the bar/nightclub next to the hotel, which on the night of our stay, played loud music until 5.30am, which was somewhat irritating and prevented a good night's sleep.

2/10

Poor

24 Aug 2018

Joy

I just cry when i saw the room need to remodel an it smell real bad

4/10

Poor

21 Aug 2018

David

It to noisy, the music goes on all night. The shower runs out of hot water.

10/10

Exceptional

06 Aug 2018

Jeffrey

Safe area

Safe area great places to eat and local cabs charge 100 (5 bucks) to Hotel zone if you take Hotel cab they change 150 (7.50 buck)

8/10

Excellent

23 Jul 2018

hugo

Location its the best part of this hotel
For the price i think its fair
Its already old .good air condition.

2/10

Poor

07 Jul 2018

Martin

This is a terrible hotel!! Too much noise all night!! No clean, and no respect the prizes!! They charge more they what said in the internet!!! They charge me $330 pesos more!!!

10/10

Exceptional

06 Jul 2018

Pablo

Nice Hotel stores and restaurants close by

I love this hotel is my second time I stay here. You can find everything you need close by drug stores, cleaners restaurant etc.

2/10

Poor

29 Jun 2018

Karla

The experience ever!!

The pictures about the hotel does not show the real conditions of the facility. We had to use a pen to turn off the TV since they don’t have remote controls. The area is terrible, there are prostitutes inside of the hotel waiting for guest to hire them.

4/10

Poor

16 Jun 2018

Verified traveler

did not like at alla

very old and poor . had to look for another one.
room old and depressing. wifi very poor

4/10

Poor

04 Jun 2018

Joey

I was disappointed horrible ara

Not hot water very bad area prostitution. Transversal activity loud. Nice tacos stands, not family oriented. The staff was very nice.
The elevator is wired floor 5 is floor 4 floor six is floor 2. Never again

Family

6/10

Pleasant

20 May 2018

PANOS

Very good place

Good and cheap hotel but our room without view. Breakfast must improoved.

2/10

Poor

15 May 2018

Verified traveler

First I check in and check out same day in 15mins, its the worst hotel ever , expedia should not recommand this hotel at all. I spend $300 and got room in Ramada cancun city from Hotel.com.
Expedia should remove this hotel from the list.

2/10

Poor

27 Apr 2018

Diana

Ugly hotel, bad service !

Family

4/10

Poor

02 Apr 2018

Traveler

A half star hotel

Not bad for the price, but don't recommend it. Dirt in the walls, door frames, bad smell, bad odors, no elevator, sellers insisting you to buy tickets and offers. I only used it to sleep. The bathroom has a rotten vanity with a bad odor. Need one new. Floor in the bathroom without any carpet to avoid slips. Please renew the Bath Towels: it were not white! Personnel was nice but no exceptional. Room has a terrible humidity bad odor. Furniture in bad shape, ceiling has black spots of mildew. Air conditioner nice. I think this hotel need better administration. I think they are remodeling the elevator. With a great location, near everything they has to be more competitive. Gardens very ugly. The supposed parking did not has enough space, we parked in the avenue! In front of the Hotel. I did not try their breakfast... with that experience... I think breakfast could sick me! I see the crossing street hotel, Ramada, we ate our breakfast there. If I was searched better, I better choose Ramada. Very clean, exceptional personnel, no bad odors, elevator and the price is very competitive. I think this Caribe International hotel is half star quality.

2/10

Poor

26 Mar 2018

R

Do not book

There is no elevator. Room stinks and bathroom stinks even worse. Furniture are old, walls need to be painted. The music from the bar next door, kept me awake all night. As a whole, my experience was very unpleasant. For what is offered, the price is not good either.

2/10

Poor

18 Mar 2018

carlos

Do not stay in this hotel, very old dont have elevator, no hot water, worst hotel i have been. Orbitz should take out from options bad experience

2/10

Poor

01 Mar 2018

Verified traveler

This hotel was closed for years. When they reopened it they simply splashed some paint around. It is the worst hotel I have ever stayed in.

2/10

Poor

07 Feb 2018

kan

Pathetic and horrible

Iwas traveling to Cancun with a guest who was 85 year old, booked hotel Carine internacional through Expedia, they said they have shuttle service and breakfast included, but when I arrived at Cancun airport the shuttle was not there, called the office no one was able to speak English, finally after calling multiple times, one guy was able to understand, he told they have no shuttle service, so I have to hire a taxi, when I arrived at hotel they had no room available at lower level, which I requested because of the old guest with me, plus they don't have elevator, so they provide us a room at hotel Hacienda just next door, which was so horrible that if someone offer it for free, I wouldn't have taken it, small room with no AC working no side table no pen or paper, or phone, room tiles were broken, inspect crawling over the wall, toilet with no toilet paper, have to ask the counter, shower hot water tap not working, called Expedia multiple times discuss the situation with Juana, Sam, and two other customer service people every time they put me on hold and the line keep on disconnecting, because of pathetic internet connection, so everyone I have to call I have to speak with new agent, and I have to repeat the whole story, even the last two agent I talked to said they will email me after talking to the office, which they didn't do. I approach the hotel counter to move to anoth the hotel guys said to call Expedia Canada, they won't do anything. Won't book thro Expedia any

4/10

Poor

22 Jan 2018

Bellatrix

WIFI rarely worked in my room and had to use it in the lobby. House Cleaning kicks you out of the room at 9am, if you sleep in your room won’t get cleaned. The room was spacious but not glamorous. Most of the staff only speak Spanish so be prepared to play spainish charades. Staff is very friendly and hospital though!

2/10

Poor

16 Jan 2018

Verified traveler

Black Mold

This hotel room was covered in black mold, my friend is now extremely sick and having to seek medical attention after we stayed there for the week. Horrible. Don't stay here.

Family

4/10

Poor

16 Jan 2018

Verified traveler

Broken down hotel in busy traffic business area

Room on fifth floor first night with no elevator. Clean but broken-down

2/10

Poor

04 Jan 2018

JAGG

Avoid

This is a horrible hotel that has not received any investment in furniture or maintenance in many years. The pictures are a deception because it is actually much worse. Avoid.

2/10

Poor

17 Dec 2017

Nafharia

False advertising:

The Ad says Shuttle Service, Breakfast and WiFi. This was expected to come with the package. The only thing you get is WiFi which is so poor.

6/10

Pleasant

30 Nov 2017

ELK

Solid 3 star

Great value with friendly staff! Currently renovations are being done and the staff are able to keep areas clean despite repairs.

The hotel is in the city and very close to Market 28, grocery stores and restaurants.

If you're a light sleeper a small downtown hotel might not be for you.

Water coolers are on site that dispense hot and cold water.

This hotel would be great to practise your Spanish.