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Hotel Versalles Suites

Cancun (and vicinity) · Mexico

Avenida Uxmal Esquina Yaxchilan Sm24 M16 L20View location

7.0/10Very good22 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort6.8/106.8
Condition7.0/107.0
Neighborhood8.0/108.0
Amenities5.0/105.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Versalles Suites

With a stay at Hotel Versalles Suites, you'll be centrally located in Cancun, a 4-minute drive from Market 28 and 11 minutes from Las Americas Cancun Mall. This hotel is 5. 2 mi (8. 4 km) from Tortuga Beach and 7 mi (11. 3 km) from Cancun Convention Center.

Enjoy recreation amenities such as a nightclub or take in the view from a rooftop terrace. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Enjoy a meal at the restaurant or snacks in the coffee shop/café.

The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee. Stay in one of 17 guestrooms featuring flat-screen televisions.

Read more about this hotelShow less

Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

With a stay at Hotel Versalles Suites, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Cancun Mall. This hotel is 10.8 mi (17.4 km) from North Beach and 4.8 mi (7.7 km) from Langosta Beach.

Stay in one of 17 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Non-smoking
Childcare
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 70 to 150 for adults, and MXN 50 to 100 for children
    • Airport shuttle fee: MXN 700 per vehicle (roundtrip)
    • Airport shuttle fee per child: MXN 200 (one-way), (from 10 to 15 years old)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Xbalamqué Theater 0.4 km / 0.2 mi
Mercado 23 0.5 km / 0.3 mi
Las Palapas Park 0.5 km / 0.3 mi
Benito Juarez Municipal Building 0.7 km / 0.4 mi
Mercado 28 0.8 km / 0.5 mi
Mercado Ki Huic 0.9 km / 0.6 mi
PlayCity Casino 1.1 km / 0.7 mi
Ceviche Square 1.2 km / 0.8 mi
Plaza 28 1.3 km / 0.8 mi
Cancun Cultural House 1.7 km / 1 mi
La Sagrada Familia Parish 1.9 km / 1.2 mi
Puerto Cancun Golf Course 1.9 km / 1.2 mi
Puerto Cancun Marina Town Center 2.2 km / 1.4 mi
Beto Avila Baseball Stadium 2.3 km / 1.4 mi
Andres Quintana Roo Stadium 2.4 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 17
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Babysitting service
  • Hotel safe
  • Terrace
  • Concierge
Show 10 more facilities & services
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Poolside snack bar
  • Business centre
  • Nightclub
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Hotel Versalles Suites

7.0
Very good
22 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
6.8 /10
Condition
7.0 /10
Neighborhood
8.0 /10
Amenities
5.0 /10
19 reviews shown
6/10
Pleasant
13 Feb 2019
Verified traveler
Room was clean. No bugs and everything was tidy. The beds are hard, no hot water in the morning and the smell was clean-but strong. Overall not terrible for an overnight Bc it’s so close to the bus station.
Leisure Partner
6/10
Pleasant
03 Jan 2019
Francis
everyone at the hotel was very nice but I must say that rooms without windows are hard to deal with. The roof was leaking when it rained hard and the shower didn't evacuate water. Nothing unreasonable given the price but just not the best experience.
However the hotel is located next to Mercado 23 which is awesome to visit and near the main ADO bus station which is highly convenient
2/10
Poor
31 Jul 2018
Verified traveler
The actual property and conditions did not matched the online advertisements and photos. The place is a dump.
10/10
Exceptional
09 Jun 2018
William
Friendly and secure, the hotel is in the center of downtown a short walk to the central bus terminal, great restaurants and shopping. Staff speaks English/Spanish and assists your stay. I've visited Cancun 3 times for dental treatment and always stay at Versalles. Tip: the bus terminal is the best way to get to and from the airport on a non-stop, modern express bus. Pickup and delivery in front of all airport terminals. Ticket costs $4. No charge for luggage. Or hop a bus to anywhere in Mexico. William
4/10
Poor
14 Jan 2018
Verified traveler

located very near to the central bus station

this hotel is in great location. yet i had a bad expertise that the room is not soundproof and the reception kept talking all night. every other move within the hotel you can hear it loudly in the room.

room is little bit outdated but it's big and the internet is good.
8/10
Excellent
11 Jan 2018
Stefan

Cheap and cheerful

Seemingly a family-run affair, all hands were on deck to check us in. Lobby and room were in good condition. Picked the hotel because it was near the bus terminal without being too close, and also near bars and restaurants on Yaxchilan. Room had recently been redone and the table lamps still had their wrapping on them. Saw one tiny cucaracha but no biggie. The only issue was the noise from the bars. I knew we were close and we'd hear them, but I didn't expect the noise to invade the room that badly, or for that late into the night.
Partner
8/10
Excellent
07 Jan 2018
Tatiana
The personal was very kind. Humble hotel, but comfortable to sleep while sightseeing for the day.
Partner
10/10
Exceptional
18 Sep 2020
Brenda Julieta

Excelente opción

Es un buen lugar, limpio, buen servicio y económico, muy céntrico y seguro.
Friends_and_family Friends
2/10
Poor
18 Sep 2020
marcos

JAMAS SE HOSPEDEN EN ESTE HOTEL!!!!!!!!!!

El peor hotel que me quede en mi vida, no tienen Limpieza en las habitaciones ! Había tampones con sangre en el inodoro ! La Tv no funciona , no hay agua en la regadera!!!!! Cómo es posible que no tengan agua , no saben ni ellos mismos a qué hora es el desayuno , háganme caso no se queden en esta basura de lugar ! Hay cucarachas en los baños , el manager cubano súper grosero y prepotente cuando le comentamos no nos quisieron apoyar en nada , sabanas sucias , en verdad eviten esta propiedad a toda costa ! Creo que ni merece estar este hotel en esta página web
Partner
10/10
Exceptional
05 Apr 2020
Industriales
La estancia en el hoteñ me fue super bien nos trataron super bien con amabilidad y respeto todos se portaron super con nosotros estoy encantado con el servicio ña atencion y quiero volver a recervar en ese hotel
Partner
8/10
Excellent
10 Dec 2019
Verified traveler

Ok todo

Muy bien todo.
Self
10/10
Exceptional
25 Mar 2019
RURIKO

キューバ人のホテル

キューバ人の経営のホテルです。キューバが大好きな人にはとても楽しいホテルです。スタッフも親切。
ただ道を渡るとき、近くに横断歩道がないので、動きの悪い人は注意してください。私たちの部屋は２階で階段での上り下りでした。
中扉もありセキュリティーはしっかりしてます。
Friends
4/10
Poor
21 Aug 2018
Verified traveler

experience in the hotel

I was damage my finger in the bathroom.
The bathroom door, is closing very strong and have sharp edges in aluminum handle.

...............................................................................................................
6/10
Pleasant
11 Jun 2018
Leon
Me gusta mucho la ubicación y personal del hotel. También muy positivo es el acceso al internet Wifi – en realidad la mejor que encontré en una hotel en el centro de Cancún. El problema son las fiestas del sábado. Se pone la música muy fuerte y tarde y no puedo dormir. Es la segunda vez que ponen una fiesta (creo en el techo del hotel) y no me deja dormir. Entonces si necesitas una habitación (sábado en la noche) y necesitas dormir – mejor de esconder otra. :(
8/10
Excellent
01 Jun 2018
Leon
Una experiencia y estancia muy positiva. Habitación grande, limpia y muy buena la ubicación – céntrico y cerca de restaurantes y transpiración (terminal de ADO). EL WIfi – EXCELLENTE.
10/10
Exceptional
31 Mar 2018
Marlene

Excelente Ubicación

Ubicación en el centro muy conveniente cerca de estacion de autobuses, tiendas, etc. Personal muy atento y servicial.
10/10
Exceptional
29 Mar 2018
alicia

hotel en la mejor zona de Cancun

Se me hizo muy lindo, la ubicación es muy buena, el hotel estan sus habitaciones cómodas respecto al precio que pague definitivamente lo super recomiendo
6/10
Pleasant
12 Jan 2018
Verified traveler
Avantage: proximité immédiate du terminal bus ADO. Chambre simple, sans fenêtre mais air conditionné. S'assurer que la réservation est bien enregistrée auprès de l'hôtel.
Partner
2/10
Poor
05 Jan 2018
raul

sin ventanas

el hotel esta muy incomodo los cuartos muy pequenos. las camas son de piedra con in colchon incomodo

Location & surroundings

Hotel Versalles Suites
Avenida Uxmal Esquina Yaxchilan Sm24 M16 L20, Cancun, Mexico

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Hotel Versalles Suites

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