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Hotel Arco Maya

Cancun (and vicinity) · Mexico

Retorno Marañón #31 SM 25 MZA 23 LT 01View location

5.0/10Review score2 Reviews
Cleanliness6.0/106.0
Service5.0/105.0
Comfort6.0/106.0
Condition6.0/106.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Arco Maya

Arco Maya features a restaurant, outdoor swimming pool, a bar and shared lounge in Cancún. This 3-star hotel offers a concierge service and a tour desk. The accommodation provides a 24-hour front desk, airport transfers, a business centre and free WiFi throughout the property.

At the hotel, every room comes with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. Every room includes air conditioning, and certain rooms at Arco Maya have a terrace. A continental breakfast is available daily at the accommodation.

You can play billiards at Arco Maya, and car hire is available. Popular points of interest near the hotel include Cancun Bus Station, Cancun Government Palace and Beto Avila Stadium. The nearest airport is Cancún International Airport, 14 km from Arco Maya.

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With a stay at Hotel Arco Maya in Cancun (Downtown Cancun), you'll be a 3-minute drive from Plaza Las Americas and 6 minutes from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

This hotel is 3.5 mi (5.6 km) from Playa Tortugas and 8.6 mi (13.8 km) from La Isla Shopping Mall. Make yourself at home in one of the 17 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Bathrooms have bathtubs and spring water baths. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:30 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Mercado 28 0.4 km / 0.2 mi
Plaza 28 0.6 km / 0.4 mi
Las Palapas Park 0.7 km / 0.4 mi
Ceviche Square 0.8 km / 0.5 mi
Mercado Ki Huic 1 km / 0.6 mi
Mercado 23 1.2 km / 0.7 mi
Benito Juarez Municipal Building 1.2 km / 0.7 mi
PlayCity Casino 1.2 km / 0.8 mi
La Sagrada Familia Parish 1.2 km / 0.8 mi
Cancun Cultural House 1.3 km / 0.8 mi
Beto Avila Baseball Stadium 1.6 km / 1 mi
Andres Quintana Roo Stadium 1.8 km / 1.1 mi
Plaza Las Americas 2.1 km / 1.3 mi
Kabah Urban Park 2.3 km / 1.4 mi
Royal Yak Casino and Sports Book 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 17
  • Junior suites: 11
  • Family rooms: 4
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
Show 26 more facilities & services
  • EuroCard
  • Euro 6000
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
  • Golf course
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • 24-hour security
  • Terrace
  • Sun terrace
  • Luggage room
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Outdoor freshwater pool: 1
  • Sun loungers
  • TV lounge
  • Game room
  • Solarium
  • Catamaran sailingExtra charge
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Hotel Arco Maya

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 25 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable8 photos

    Hotel Arco Maya

    DOUBLE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi
    • Bathroom: 1
    • Toiletries
    • Housekeeping
    • Cable TV
    • Fan
    • Shower
    • TV
    • Balcony
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Hotel Arco Maya

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 42 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable11 photos

    Hotel Arco Maya

    FAMILY ROOM STANDARD

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Shower
    • TV
    • Individually adjustable air conditioning
    • Living room: 1
    • Balcony
    • Wi-fi
    • Toiletries
    • Fan
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 30 m²DBL.2B
    DOUBLE TWO BEDSPhoto unavailable8 photos

    Hotel Arco Maya

    DOUBLE TWO BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Room amenities

    • Wi-fi
    • TV
    • Shower
    • Bathroom: 1
    • Toiletries
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hotel Arco Maya

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Arco Maya

5.0
Review score
2 Reviews
Cleanliness
6.0 /10
Service
5.0 /10
Comfort
6.0 /10
Condition
6.0 /10
1 review shown
8/10
Excellent
24 Dec 2022
Roberto Ignac

Queja

En la pagina mostraba y se anotaba camas queen, fueron matrimoniales, sin servicio de internet ni de televisión
Friends_and_family Family

Location & surroundings

Hotel Arco Maya
Retorno Marañón #31 SM 25 MZA 23 LT 01, Cancun, Quintana Roo, Mexico

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Hotel Arco Maya

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