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Fairfield Inn Suites Cancun Downtown
Cancun (and vicinity) · Mexico
Av Tulum 220 Capilla EcumenicaView location
8.6/10Excellent403 Reviews
Cleanliness9.0/10 9.0
Service8.8/10 8.8
Comfort8.8/10 8.8
Condition8.6/10 8.6
Amenities8.4/10 8.4
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Fairfield Inn Suites Cancun Downtown
A stay at Fairfield Inn & Suites by Marriott Cancun Downtown places you in the heart of Cancun, a 4-minute drive from Plaza Las Americas and 9 minutes from Langosta Beach. This hotel is 3.1 mi (5.1 km) from Playa Tortugas and 4.7 mi (7.5 km) from Tortuga Beach.
Make yourself at home in one of the 108 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- No pets and no service animals are allowed at this property.
- Contactless check-in is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
-
Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Ceviche Square
0.6 km / 0.4 mi
Plaza Las Americas
0.7 km / 0.4 mi
Mercado Ki Huic
0.8 km / 0.5 mi
PlayCity Casino
0.9 km / 0.6 mi
Royal Yak Casino and Sports Book
1 km / 0.6 mi
Las Palapas Park
1.1 km / 0.7 mi
Benito Juarez Municipal Building
1.2 km / 0.8 mi
Dubai Palace Casino
1.3 km / 0.8 mi
Amerimed Hospital
1.3 km / 0.8 mi
Cancun Cultural House
1.5 km / 0.9 mi
Plaza 28
1.5 km / 0.9 mi
Malecón Tajamar
1.5 km / 0.9 mi
Beto Avila Baseball Stadium
1.8 km / 1.1 mi
Mercado 28
1.8 km / 1.1 mi
Mercado 23
1.9 km / 1.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairfield Inn Suites Cancun Downtown
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairfield Inn Suites Cancun Downtown
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Fairfield Inn Suites Cancun Downtown
100
reviews shown
Yashiah
Despite Jetblue only accompanying one night due to a flight that wasn’t our fault Fairfield was amazing to us
Jee Jean
location is good. close to restaurants and convenient stores
NORMA
Just for one night,
Was ok
Was ok
María Laura
The location of this hotel is amazing, the rooms are really comfortable and the staff is great. The hotel is next to an amazing taco place and like 3 mins walk to a great breakfast place. I’ve stated there twice and both times there’s been issues with the water pressure in the shower, but other than that, i absolutely love the place.
youssef
The staff was very friendly, and breakfast was good.
Franchelle
This location was great
It’s near restaurants and convenient stores
The breakfast was the best I ever had at a an hotel
The staff was very helpful and nice my whole trip
It’s near restaurants and convenient stores
The breakfast was the best I ever had at a an hotel
The staff was very helpful and nice my whole trip
Bhavit
Amazing experience
Taimoor
Restaurant staff were nice
Heather
I stayed here a few months ago and felt it offered a balance between amenities and value for my money. However, since then there were two main issues with my stay. The refrigerator did not work at all, and I had to use a separate cooler with ice every day to keep my drinks, cold. When I talk to the staff, I was told that I needed to upgrade to a better room for a cooler fridge. The fridge worked fine and I stayed in an identical room my last stay. Also hot water was lacking on two days. I could not get a hot shower no matter how often I tried. Because of these issues, I would not stay here again. It’s unfortunate. The room was cool though and clean.
Tayo
The hotel is super clean and breakfast was good
ravi
A/C WAS GOOD , THE BES WAS HARD AS WELL THE PILLOWS
Nadia Gabriela
Clean and comfortable.
Anand
Location and staff was great but property was not upto the mark as marriott
Rosa
Everything was nice and clean during my stay
Sammy
We had a comfortable night at the Fairfield hotel and slept like babies until late. Staff are super courteous and eager to help. The breakfast was sumptuous and plentiful. All in all, a great stay for people on a budget.
Ricardo
Staff was very friendly and attentive. Axel went above and beyond on giving us recommendations and suggestions, remembered us and was always attentive. We wished the hotel had a pool, but overall it was a great experience. Will highly recommend.
Jorge
Every thing ok except that i need it my factura and they said Expedia have to do that
Imran
Best place
Dror
The room was great and clean
Bathrooms was nice
The breakfast was great
Bathrooms was nice
The breakfast was great
Cesar
Friendly and helpful staff
Good location
Good location
Pavla
The hotel charged us again even when the room was prepaid by hotels.com.
Alex
Clean room and 24 hr gym access 🙌
Ana Paula
Good
Sayra
Great staff and very clean room
Donna
Clean rooms. Friendly and helpful staff. Great variety at breakfast buffet. Access to pool. Close to downtown and yummy local restaurants. Enjoyed our stay.
David
Clean room and secure location. Otherwise this is a super basic hotel, no pool, no services or other true amenities. Could at least have had some outdoor seating.
Definitely bonus is the 7/11 right there.
Breakfast was just average pre prepared food.
Some rooms on the north side basically just stare at an unfinished concrete building. So no view.
Better out there for less
Definitely bonus is the 7/11 right there.
Breakfast was just average pre prepared food.
Some rooms on the north side basically just stare at an unfinished concrete building. So no view.
Better out there for less
Philip
The room was very clean, staff were very good
Rebecca
Staff were friendly and the room was clean. Breakfast was simple but very nice. There were a good amount of choices. The location is good for the ADO bus terminal.
Vikas
Room Alleyway all smelled bad.
No water was provided after just one bottle of water
Choked sinks in 2 out of 3 rooms
No water was provided after just one bottle of water
Choked sinks in 2 out of 3 rooms
Sudhir Babu
Rooms are good and location is convenient for meeting point for Mexico tours in cancun
Timothy
Good check-in. No wait, very friendly. All went well.
Amir
Clean hotel and nice staff
JONGSOOK
fairly good experience for affordable rates
kind employees
kind employees
David
While the mattresses were comfortable, it appeared that the bottom fitted sheets were too small for the mattresses which meant that they were not fitted properly. The mattress top sheet was therefore not tight. We tried to rectify the issue, but gave up.
Everything else was good.
Now I was recovering from surgery, so that might have been a contributing factor.
Everything else was good.
Now I was recovering from surgery, so that might have been a contributing factor.
Kimberly
The laundry and Ice machine were not working. The food was bland with not much variety
Ana
rooms are very comfortable and the staff is very friendly
Nick
I enjoyed my stay here. The staff was very friendly, and the Breakfast was not bad at all. The only problem I had with my stay was the sewage smell that was coming out of my shower drain in room 306. However, if my AC was constantly on which it usually was, I could not smell anything.
Zhanna
The hotel was nice and quiet, very clean, friendly staff.
Verified traveler
Great service and excellent customer service
Juan
Everything was good
Dana
This is an excellent choice if you have business or appointments in the downtown region. In my case it was for dental appointments and the office was very close. Ubers were safe and affordable and I would go to the mall, Plazas Las Americas for dining and shopping which was only a 3 minute drive. Great hotel! Thanks!
Eduardo
Nice and clean
Claudia
everything was good
SANDRA I
Excelente Experiencia
100% recomendado. Excelente servicio, limpieza, personal amable y servicial, habitación grande y cómodo. Excelente aire acondicionado, agua caliente, caja de seguridad y nevera.
Indrajith
Good place to stay in cancun
Ricardo
ils ont prix le temps pour emporter de servilletes manquants dans notre arrive. Problemes avec la caise forte de securite
Christine
Only thing I didn’t like was the bed was too firm
It caused me to have back pain
It caused me to have back pain
Tahmaz
Good place to stay
JORDAN
Great place to stay. Highly recommend. Friendly bilingual staff. Great location and good service.
Christine
No bas, pillows are so high unfortunately
Luis M
Bathroom was dirty.
Muhammad
Good
HAZEL
I would have appreciate to have a restaurant inside the building . Also the breakfast buffet could improve, not many options, at least with the eggs.
Frances
Excellent
John
gym breakfast
Rommane
I had a marvelous time will definitely stay there again.
Debika
Good location for what we needed. The staff are wonderful! Shopping, restaurants, taxi's and bus easily accessible. The use of swimming pool from next door is good and towels provided.
Prachi
Very nice and worth it.
DaDa
- very good price
- very nice staff
- easy to access to places in downtown
- 4 mins walking distance from tour pick up point
- taxi / Uber anywhere is reasonable price
- very nice staff
- easy to access to places in downtown
- 4 mins walking distance from tour pick up point
- taxi / Uber anywhere is reasonable price
Aiden
Stayed 7 days and overall was a great experience. The staff are amazing. There was a couple things in our room that were loose like the towel rack and was also missing the bedside lights. Not a big deal but would be a easy fix.
FRANCISCO
The pros: Quiet and clean, friendly and helpful staff, convenient location, nice family environment.
The cons: Street parking for vans, breakfast was NO GOOD, need to ask for room service to get it done.
The cons: Street parking for vans, breakfast was NO GOOD, need to ask for room service to get it done.
Trisha
Excellent location, property and service!
This is a great location and very clean property. We stayed here for one night when we landed in Cancun and wanted a spot close & safe walking distance to a good Mexican restaurant. The front desk agent was helpful and Mario the bellman was the best! So friendly and helpful and reassured me it was safe to walk out and about with our teens. He also helped us arrange a taxi at a fair price to get to our resort the next day. Breakfast was good. I’d stay here again and recommend it to anyone wanting to stay in the area for a day or few. AC works great too!
Lilia
10
excelent.
Luis
Very Clean and Quiet, Would recommend
Avinash
Awesome stay, clean and spacious room excellent staff and service, good and cheap dining options around.
blanca
Clean rooms good breakfast nice service, parking is accesible very good location
Rohan
Easy access to buses and Cancun hotel zone. Basic breakfast options, clean and maintained property.
Salma
DONT STAY HERE! Bathroom smells like sewage and staff were unhelpful. we asked for someone to come up and help with the smell multiple times, and nobody came up to check the cause. The breakfast is the worst.
Jonathan
Room
Was Absolutly amazing, friendly staff and only problem is that sometimes the cleaners wouldn’t close the door all the way, so the room door was left open, and there was no pool, other then that, it was a great time, I will Definitly be coming back soon
John
Amazing stay!
Everything was amazing! Great location and the hotel staff were friendly and always helpful!
Vicente
The hotel was clean and the location was good we would stay there again
Ruben Fernandez
Second time we stayed and we love the location and the friendly staff.
sivakadadcharan
their prob language is a big prob and food , our food not their in future plz arrange asian breakfast too thank u
Verified traveler
Hotel in downtown
It was fine to stay for 1 night. I'd look for better options for a longer stay. The breakfast offer needs to be improved.
Dra. Vanessa
La primera señlra que nos atendió en el front desk no fue muy sincera, le preguntamls si podiamos hacer el check in antes y nos pareció que nos iba a atender y en verdad nos iba a dejar esperando hasta las 3:00 pm y eran las 12:00 pm... si no nos ibas a atender pronto piedes ser sincera y nos dices. Este fue elnunico punto . El resto del staff fue excelente. Y bueno la maquina de hielo esta averiada. Y el extractor del baño no funcionó .
Mauricio
Connvenient location
Mauricio
Small parking lot.
Gante Ravi
breakfast was really good but the road outside the hotel was smelling of sewage. We had an issue with hot water one night but it was fixed the following day. Overall, a good experience
Maryanne
Good location, walkable to restaurants and shopping. Staff is nice and helpful. Helped us get a private taxi to our next location. Stayed for one night and highly recommend
Sergio
It's an average hotel with poor service. I ordered room service and after 1 1/2 hour contacted them to ask about my order and they just said that they didn´t have any waitresses or people in the kitchen. When I reached the front desk they apologized and committed to solving it soon, but it never happened, so I passed the night without any food
KE
The staff is very friendly and helpful. Breakfast is pretty good. I like there are Mexican breakfast in addition to traditional American breakfast. ado bus terminal is about 15 min walk away.
Sayyad ali
Laundry
Kathy
The mattress has a waterproof cover under the sheet. It was hard and crinkly, couldn't sleep all night. Mattress and pillows were also too firm. Sink was clogged, called someone to resolve however it wasn't able to unclog fully. Breakfast items were emptied by 830, asked three times for refills.
karina
In general everything was fine. No hot water in the shower someday. Breakfast if you came to breakfast at 9, but there was no food left and I had to ask for it to be taken out. Overall it was good
Durante
The TV did not work
Jesus
LOCATION WAS FINE. WALKING DISTANTS TO MANY RESTAURANTS AND STORES.
Shedline
It was a nice place, staff were nice but it was far from the other hotel zones and the downtown area is kind of rundown looking which makes it feel like we’re in an old area.
CRISTINA
Just no pool. But affordable and clean for business.
Dillon
Loved the location, it was easy to access other locations such as the shopping mall which was an 8 minute walk. Staff was super friendly. Food was okay. Room was spacious but the only issue was the door could not be closed all the way for the bathroom.
Terry
very nice and polite staff. we ate breakfast each morning at the hotel buffet. each morning was a different variety of breakfast items. food was great. rooms were very clean.
Héctor
es la primera vez en mi vida que me cancelan una recervacion, estando asegurada con mi TDC. no me dieron explicacion y al llegar me dijeron que no tenia la reservacion. luego revise mi correo me enviaron un correo cancelando sin motivo alguno. terrible, terrible y soy fan de Marriot.
Enrique
Under Staff and not trained
Karmen Victoria
No pool. You need to implement a variety in breakfast foods. Incorporate pancakes, waffles, cheese, ham or oatmeal.
Zaher
Convenient property in the heart of downtown Cancun
Lupe
Loved my stay
Everything in this hotel was great. I would recommend it & I will definitely return. Four nights with my sis in law & our fist time in Cancun. I liked that I had easy access to all the places I wanted to visit. Awesome staff, but Veronica(front desk)was the best. Loved the breakfast&rental car secured in parking lot.
Michael
The staff members were very courteous, the facility is super neat. There is nothing about the hotel that I didn’t like.
Jonatan
Good and Affordable
Billy Lee
Staff are nice!
Check in process was nice and easy.
Lots of underground parking.
Check in process was nice and easy.
Lots of underground parking.
MIRAL
Was horrible experience under brand Marriott
It was terrific experience. We never imagine this level of hospitality under brand name of Marriott will see.. when we checked in the girl in reception denied to send our luggage to our room. We don’t have any staff to do that so… they only provide one small water bottle per day per room. When we asked to talked with manager they give us 2 bottle but they don’t allow me to talk to manager.. breakfast I dont know what to say there is only few items was there … so overall experience was not good. I do not recommended anybody to book this hotel.
Location & surroundings
Fairfield Inn Suites Cancun Downtown
Av Tulum 220 Capilla Ecumenica, Cancún, Mexico
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