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ibis Cancun Centro

Cancun (and vicinity) · Mexico

Av Tulum Y Nichupte Supermanzana 11 M2 L3View location

8.6/10Excellent1,287 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.0/108.0
Condition8.2/108.2
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About ibis Cancun Centro

Ibis Cancun Centro, in the city's largest business district, is just steps from Las Americas shopping center, 15 minutes from the airport, and 10 minutes from Cancun's crystal-clear waters. Offering 190 modern, comfortable rooms, ibis Kitchen Lounge restaurant, daily breakfast buffet, bar with 24/7 snack service.

Free WiFi, parking and facilities for those with special needs. 100% smoke-free

Read more about this hotelShow less

With a stay at ibis Cancun Centro in Cancun (Downtown Cancun), you'll be a 2-minute drive from Plaza Las Americas and 8 minutes from Ultramar Ferry Puerto Juárez.

This hotel is 5.3 mi (8.5 km) from Langosta Beach and 7.3 mi (11.8 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Stay in one of 190 guestrooms featuring plasma televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 13 children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 290 for adults and MXN 145 for children
    • Covered self parking fee: MXN 120 per stay
    • Covered valet parking fee: MXN 120 per stay
    • Pet deposit: MXN 1000 per stay
    • Pet fee: MXN 350 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Royal Yak Casino and Sports Book 0.3 km / 0.2 mi
Amerimed Hospital 0.3 km / 0.2 mi
Dubai Palace Casino 0.4 km / 0.3 mi
Plaza Las Americas 0.5 km / 0.3 mi
Hospiten Hospital 0.7 km / 0.4 mi
Nichupté Lagoon 1 km / 0.6 mi
Galenia Hospital 1 km / 0.6 mi
Kabah Urban Park 1.2 km / 0.7 mi
Ceviche Square 1.6 km / 1 mi
Plaza 28 1.9 km / 1.2 mi
Mercado Ki Huic 1.9 km / 1.2 mi
Cancun Cultural House 1.9 km / 1.2 mi
Malecón Tajamar 2 km / 1.3 mi
Beto Avila Baseball Stadium 2.1 km / 1.3 mi
Las Palapas Park 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 190
  • Number of floors (main building): 5
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • Wheelchair-accessible
  • Car parkExtra charge
  • Garage
  • Key Collection
  • 24-hour reception
Show 30 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hire
  • Valet parking
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Smoke detector
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Photocopier
  • Business centreExtra charge
  • FaxExtra charge
  • Game roomExtra charge
  • Hairdressing salonExtra charge
  • LGTBIQ friendly
  • Early Check-in
  • Identification card at arrivalExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    ibis Cancun Centro

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    ibis Cancun Centro

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUNK BEDRoom • BUNK BEDROO.BK

    Photos are not available for this room type.

    ibis Cancun Centro

    Room BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 16 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable9 photos

    ibis Cancun Centro

    DOUBLE WITH DOUBLE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE SEA VIEWRoom • DELUXE SEA VIEWROO.DX-VM

    Photos are not available for this room type.

    ibis Cancun Centro

    Room DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    ibis Cancun Centro

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    ibis Cancun Centro

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 16 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable1 photo

    ibis Cancun Centro

    DOUBLE Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    ibis Cancun Centro

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEW TWO BEDSRoom • CITY VIEW TWO BEDSROO.2B-CV

    Photos are not available for this room type.

    ibis Cancun Centro

    Room CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    ibis Cancun Centro

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    ibis Cancun Centro

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    ibis Cancun Centro

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    ibis Cancun Centro

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    ibis Cancun Centro

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    ibis Cancun Centro

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    ibis Cancun Centro

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOMRoom • ONE BEDROOMROO.B1

    Photos are not available for this room type.

    ibis Cancun Centro

    Room ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    ibis Cancun Centro

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    ibis Cancun Centro

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUBRoom • CLUBROO.CB

    Photos are not available for this room type.

    ibis Cancun Centro

    Room CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAGOON VIEWDOUBLE • LAGOON VIEWDBL.VL-1

    Photos are not available for this room type.

    ibis Cancun Centro

    DOUBLE LAGOON VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAGOON VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VL-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEWSUITE • SEA VIEWSUI.VM

    Photos are not available for this room type.

    ibis Cancun Centro

    SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAGOON VIEWDOUBLE • LAGOON VIEW • 1 Bedroom • 16 m²DBL.VL
    DOUBLE LAGOON VIEWPhoto unavailable5 photos

    ibis Cancun Centro

    DOUBLE LAGOON VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    LAGOON VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VL

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    ibis Cancun Centro

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    ibis Cancun Centro

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAGOON VIEWRoom • LAGOON VIEWROO.VL

    Photos are not available for this room type.

    ibis Cancun Centro

    Room LAGOON VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAGOON VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    ibis Cancun Centro

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR LAKE VIEWRoom • SUPERIOR LAKE VIEWROO.LK-SU

    Photos are not available for this room type.

    ibis Cancun Centro

    Room SUPERIOR LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    ibis Cancun Centro

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR LAKE VIEWSINGLE • SUPERIOR LAKE VIEWSGL.LK-SU

    Photos are not available for this room type.

    ibis Cancun Centro

    SINGLE SUPERIOR LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.LK-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE LAGOON VIEWQUADRUPLE • LAGOON VIEWQUA.VL

    Photos are not available for this room type.

    ibis Cancun Centro

    QUADRUPLE LAGOON VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    LAGOON VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    ibis Cancun Centro

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible WITH VIEWSRoom • Accessible WITH VIEWSROO.H6-WV

    Photos are not available for this room type.

    ibis Cancun Centro

    Room Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    ibis Cancun Centro

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    ibis Cancun Centro

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    ibis Cancun Centro

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    ibis Cancun Centro

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK

    Photos are not available for this room type.

    ibis Cancun Centro

    DOUBLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    ibis Cancun Centro

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    ibis Cancun Centro

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    ibis Cancun Centro

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUBSUITE • CLUBSUI.CB

    Photos are not available for this room type.

    ibis Cancun Centro

    SUITE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    ibis Cancun Centro

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEWJUNIOR SUITE • SEA VIEWJSU.VM

    Photos are not available for this room type.

    ibis Cancun Centro

    JUNIOR SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 17 m²ROO.2D
    Room TWO DOUBLE BEDSPhoto unavailable6 photos

    ibis Cancun Centro

    Room TWO DOUBLE BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE LAKE VIEWSINGLE • LAKE VIEWSGL.LK

    Photos are not available for this room type.

    ibis Cancun Centro

    SINGLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    ibis Cancun Centro

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    ibis Cancun Centro

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK

    Photos are not available for this room type.

    ibis Cancun Centro

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    ibis Cancun Centro

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    ibis Cancun Centro

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB

    Photos are not available for this room type.

    ibis Cancun Centro

    Room WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    ibis Cancun Centro

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    ibis Cancun Centro

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    ibis Cancun Centro

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    ibis Cancun Centro

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    ibis Cancun Centro

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about ibis Cancun Centro

8.6
Excellent
1,287 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
8.2 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Caroline
Loved it but wish they had a swimming pool.
Family_with_children
10/10
Exceptional
11 Jul 2026
Ricardo
Todo bien dentro de lo esperado.
Partner
10/10
Exceptional
01 Jul 2026
Narinder
Yes
Family
10/10
Exceptional
28 Jun 2026
GERARDO
clean room
Self
8/10
Excellent
27 Jun 2026
Francisco
The hotel is well located and functional. There is Walmart supermarket within the building complex which makes it very convenient for incidentals.
The property is clean and the majority of the staff were friendly and helpful.
The buffet breakfast is OK but not as varied as the one at sister property in Merida. Good enough for a one day stay.
Reasonably priced, especially when considering prices in Cancun.
My room had a view of the lagoon, but the window could use a good wash to really enjoy it.
Overall, the property met my needs and I would consider staying there again.
Self
8/10
Excellent
21 Jun 2026
Sergio
Todo súper bien mejorar el tema del desayuno un menu muy corto
Family_with_children
10/10
Exceptional
03 Jun 2026
gurpreetkaur
.
10/10
Exceptional
07 May 2026
Davide
everithyng was ok...
Self
10/10
Exceptional
05 May 2026
Cesarine
Stayed there for a quick business visit. Clean room, great staff, and the amenities included everything I needed for a short stay. There's a Walmart and coffee shop right next to the hotel which adds even more convenience and a huge mall a couple of blocks away. The area is safe and quiet. I would definitely recommend this hotel.
Self
10/10
Exceptional
24 Apr 2026
Daniel R
All of the staff were so helpful! Everything was very clean and it’s also in a great location. I hope I can come back soon. I didn’t have enough time there or in all of Cancun
Self
10/10
Exceptional
24 Apr 2026
Sonia
Everything was great,the staff was courteous and the breakfast bar was clean and the food was great. Parking also was nice.
Family
10/10
Exceptional
24 Apr 2026
Edwin
Desayuno muy bueno
Partner
10/10
Exceptional
07 Apr 2026
VICTOR ALBERTO
Clean
2/10
Poor
01 Apr 2026
Cesar
Dirty, the a/c doesn't work. You get what you pay for,
Self
10/10
Exceptional
31 Mar 2026
Ellen
Nice room. Attached to a Walmart market for convenience. Walkable to the mall.
Partner
8/10
Excellent
29 Mar 2026
Julio
AC works but need maintenance
Friends_and_family Family
10/10
Exceptional
22 Mar 2026
Lucila
All good
10/10
Exceptional
19 Mar 2026
Marcel
Nice room, quick check in fridge in room
Friends_and_family Friends
4/10
Poor
13 Mar 2026
Edmundo
Rooms clean except ac don’t cool toilet hard to flush and no free coffee for prospects or residents no like others hotels this place is considered business only breakfast ok
10/10
Exceptional
07 Mar 2026
Ana
Yes convenient
10/10
Exceptional
28 Feb 2026
Ruth
Great spotless hotel, good staff an a very friendly customer service
Leisure Self
10/10
Exceptional
11 Feb 2026
Ruth
The hotel in general is clean and the staff excellent especially Melissa.
She assist me with the information regarding my stay in the hotel in the professional manner.
No complaints
Leisure Self
10/10
Exceptional
11 Feb 2026
Marcel
Yes great room accomodations
Friends_and_family Friends
6/10
Pleasant
05 Feb 2026
Sivels
room is too small
Leisure Pet
10/10
Exceptional
02 Feb 2026
Christi
Thank you to the front desk staff for keeping my passport safe after I accidentally left it at the front desk.
Self
8/10
Excellent
02 Feb 2026
Sivels
Room area is small like a box of shoes. Staff is not friendly.
8/10
Excellent
29 Jan 2026
Marlet
Room
Business Partner
10/10
Exceptional
27 Jan 2026
Peter
Excellent hotel experience!
8/10
Excellent
25 Jan 2026
Liliana
Really kind and helpful staff, great location, room not super clean, no toothpaste
6/10
Pleasant
21 Jan 2026
Igor
Clean very good . Air conditioner the control panel is very noisy and damaged. Breakfast good
Leisure Self
8/10
Excellent
03 Jan 2026
Zhoufu
Es un buen hotel. Los chicos tienen muy buen servicio. Pero el baño de ducha muy pequeño.y cama es pequeña para parejas.
Leisure Family
10/10
Exceptional
29 Dec 2025
Marcel
Very nice dtay
Friends_and_family Friends
10/10
Exceptional
29 Dec 2025
Marcel
Everything was really nice. The room the staff the front desk were all friendly and accommodating 😁
Friends_and_family Friends
10/10
Exceptional
28 Dec 2025
Chinmay
Good
Leisure Family
10/10
Exceptional
28 Dec 2025
Luci
The staff were very kind and helpful. The area was super nice. Lots of stuff around the hotel. The room was clean with nice AC! Would definitely stay there again.
Leisure Partner
8/10
Excellent
25 Dec 2025
Sumit
Centralised location, malls, Walmart right next to hotel. It has 7/11 across the street. Staff were very helpful. Clean and decent size room. Wish they had a kettle and small fridge.. They had a dispenser in lobby. It could have been in every floor.
Leisure Self
10/10
Exceptional
18 Dec 2025
Owen
Front desk staff was super nice and accommodating. The room is small and basic but it’s clean and comfortable with a good view. Safe and nice neighborhood with many shops and services nearby (including a Walmart Express downstairs and a major shopping mall less than a 10 minute walk). This hotel worked perfectly for a travel day where paying for a beachside hotel doesn’t make sense, financially. Would stay again.
Partner
10/10
Exceptional
11 Dec 2025
Celeste
For the cost, it is clean and has everything for a quick stay
Self
8/10
Excellent
07 Dec 2025
Kenneth
Staff was great! Room a little cramped.
10/10
Exceptional
06 Dec 2025
Peter
Great hotel
8/10
Excellent
28 Nov 2025
Javier
For the price, it was great value. Super basic and small rooms but clean. Surprised the bed was very comfortable
10/10
Exceptional
23 Nov 2025
Marcel
Excellent staff clean room good location
Friends_and_family Family
10/10
Exceptional
21 Nov 2025
Marcel
Enjoyed clean room. Staff great. Price could be lower. Far from hotel zone. Room great.
Friends_and_family Family
10/10
Exceptional
14 Nov 2025
Marcel
Yes the staff was super nice and accommodating. Room was clean and I would recommend this hotel to family and friends.
Friends_and_family Friends
6/10
Pleasant
11 Nov 2025
BILAL
Air-conditioning needs improvement. Room size is very small.
Leisure Self
8/10
Excellent
10 Nov 2025
Yen
It' a great short term hotel. Easy check-in, check-out. Clean and has all the necessities. The benefit of being very walkable and in a safe area. It is lacking some things like complementary water, and the room needs to have a bit more ventilation. But you can get water from the Walmart express downstairs.
Business_and_leisure Self
8/10
Excellent
03 Nov 2025
Katarzyna
Ac did not work. Cable not working
Leisure Self
6/10
Pleasant
05 Oct 2025
MARITZA
Very disappointed with breakfast, eggs and beans were COLD, brought it to their attention and they turned on the warmers after they took the food to the kitchen and warmed up. $149.00 USD p/person. Not worth 2 cents.

Partner
10/10
Exceptional
27 Sep 2025
Maria
I went for work overall it was a wonderful stay a little noisy but is tolerable
Business Friends
8/10
Excellent
21 Sep 2025
eduardo Demesa
The place is good for relaxing.
Business_and_leisure Self
8/10
Excellent
20 Sep 2025
JORGE
Very near to the largest Mall in Cancun, and great staff! With PARKING!
Business_and_leisure Family
10/10
Exceptional
13 Sep 2025
Yadira
Clean building
Leisure
10/10
Exceptional
09 Jul 2025
Stecy K Zapata
The staff there are super friendly. They kept our luggage’s in their room because our flight got delayed and called us taxis since we didn’t want to get scammed. It’s right next to a mall and starbucks/restaurants. And even better, a Walmart! I believe this hotel is affordable and convenient for anyone.
Family
6/10
Pleasant
22 Jun 2025
Matthew W.
Good location for one night.
Leisure Family
6/10
Pleasant
22 Jun 2025
Matthew W.
Good option for an overnight stay, but not more than a night and they don't have a gym.
Leisure Family
10/10
Exceptional
18 Jun 2025
mario
Good
Leisure Self
2/10
Poor
12 Jun 2025
Janette
Horrible and to small it should be a capsule hotel
Business_and_leisure Family_with_children
2/10
Poor
10 Jun 2025
Janette
Horrible for more than 1 person is a small cave not a good place unless you are by yourself no table or chair barely a bed and shelf no space not even for luggage
Leisure Family_with_children
10/10
Exceptional
09 Jun 2025
Igor
Very good
Leisure Self
8/10
Excellent
31 May 2025
Mhd louay
It's a nice hotel but very far away from the city or the beach it's somehow near to the airport, so you should have a car , the service is good 😊
Self
10/10
Exceptional
26 May 2025
Monica
Excelente y conveniente
Business_and_leisure Partner
2/10
Poor
25 May 2025
Reyna
Super tiny rooms not even fit the baggage in the floor, or waking around! Really bad experience
Business_and_leisure Family
10/10
Exceptional
24 May 2025
Juan
It’s centrically located in centro Cancun.
There’s a Walmart next door which’s very convenient.
Rooms are clean and recently renovated.
There’s no fridge in the room and for me was a little inconvenient since I had no way to store my insulin injections.
There’s no iron in the room either.
Other than that the staff was very professional and attentive.
Leisure Family
10/10
Exceptional
03 May 2025
Alfredo
Exelente
10/10
Exceptional
02 May 2025
Michael
Excellent
Leisure Self
2/10
Poor
30 Apr 2025
Elys
The room didn’t have air conditioning. Great staff, horrible hotel
Leisure Partner
8/10
Excellent
26 Apr 2025
David

convenient for central Cancun

Breakfast was good, staff are excellent. Room on the small side, no frills. There is a wal-mart food store next door which is pretty useful.
Business
10/10
Exceptional
23 Apr 2025
Antonio
Great stay, but the door to the hallway was to thin so I could hear everyone coming in and out of the elevator. But other than that it was a wonderful stay
Self
10/10
Exceptional
23 Apr 2025
Hilda
Easy access to the airport and major mall and food. Easy going hotel -very simple
Business_and_leisure Self
10/10
Exceptional
22 Apr 2025
Lazaro
Excellent property and customer service
Leisure Partner
10/10
Exceptional
18 Apr 2025
Siva
The hotel is pretty descent, only thing I didn’t like it the access card issue to enter the room, in 3 days I faced access issue at least 3 times.
Leisure Partner
10/10
Exceptional
17 Apr 2025
Zoe
Friendly staff, clean room, comfy bed. Able to walk across the street to the mall. Small grocery at the bottom of hotel and ice cream shop.
Leisure Self
6/10
Pleasant
17 Apr 2025
Maria
It is ok for work and the price but wouldn’t stay here for traveling
Business_and_leisure Partner
4/10
Poor
15 Apr 2025
SOFIA
I have stayed in a few Ibis here in Mexico and Colombia. They all excel in cleaning, here it is the exception. Upon my notification to front desk about Used Condom found from previous guest under bed, there was No Cleaning Lady arriving nor Apologies or Solutions from Young Staff. Staff from Breakfast were lovely and food was good, however there is certainly something Weird and Untold happening with Cleaning Staff.
Business_and_leisure Self
10/10
Exceptional
12 Apr 2025
Paul Scott
Rooms were very clean. The bathrooms were also clean and in excellent condition. Shower had plenty of hot water and were in like new condition. Breakfast was great. Staff was friendly and helpful. There is a mini Walmart store downstairs that is attached to the hotel and a mall across the street with plenty of places to eat so you don't need to spend extra money hailing taxi's. Everything you need is in super close walking distance from the hotel. I will never stay anywhere else when im in Cancun. You will not be disappointed. Ibis has it all!
Business_and_leisure Self
10/10
Exceptional
06 Apr 2025
Lorraine
CLEAN, EXCELLENT STAY! NO PROBLEMS AT ALL, BEST HOTEL
Leisure Family_with_children
6/10
Pleasant
05 Apr 2025
rita
This property is good if you speak a good deal of Spanish. The staff was often unable to help when spoken to in English. They were friendly, but unhelpful.

The rooms were VERY small with limited towels etc.

The food in the restaurant had few choices and the breakfast was not very good. The staff was friendly.

I placed the notice of the door not to disturb and I was disturbed.
Leisure Self
10/10
Exceptional
04 Apr 2025
carlos m
Great Hotel great location all of the above everything is awesome in this place loved it will definitely stay here again
Leisure Self
10/10
Exceptional
04 Apr 2025
Fouad
Thanks for the reception worker
8/10
Excellent
31 Mar 2025
trinh
There was no fridge in the room. It is convenient. 15 mins away from the airport. There are restaurants around the area. There is a 7 Eleven and Walmart Express seconds away. The mall is across the street with a supermarket with fresh foods
Business_and_leisure Self
6/10
Pleasant
26 Mar 2025
Vaishakh
👍
2/10
Poor
24 Mar 2025
Kenneth
Terrible communication and service. Our toilet stopped working at night, and despite reporting it immediately, we were left waiting until 11 AM the next day for a solution. After all those hours, they finally decided to give us a new room—something they should have done from the beginning. To make matters worse, we were charged for a late checkout even though the night manager had given us approval to stay until 12 PM. Completely unacceptable experience
Leisure Partner
10/10
Exceptional
18 Mar 2025
Marilyn
Just there one night, staff were very nice. Food was excellent.
Leisure Family
8/10
Excellent
14 Mar 2025
Mark
Great value for money, wonderful friendly staff. Clean modern rooms. Very good breakfast
Leisure Partner
4/10
Poor
14 Mar 2025
PARTHIV
Small room. Location is good but it's better to stay in a resort. Breakfast was good.
Leisure Family
10/10
Exceptional
11 Mar 2025
Mariana
Nice and clean
Leisure Family
10/10
Exceptional
10 Mar 2025
Gladis

Comfortable and clean

Was good
Partner
10/10
Exceptional
09 Mar 2025
Donna
Walmart and shopping store closed by
Leisure Partner
10/10
Exceptional
07 Mar 2025
Esteban
Me gustó el lugar
10/10
Exceptional
03 Mar 2025
Yazmin
Very nice located. Walmart right next to hotel. 7 11 behind the building. And 5 min walk to the plaza. Room was small but had everything needed. Breakfast was delicious. No complaints
Leisure Partner
8/10
Excellent
02 Mar 2025
David
This is a basic hotel in terms of the rooms, but the staff are truly excellent and there is a good breakfast available in the restaurant. Also there is a mini Walmart next door which is useful.
Self
8/10
Excellent
25 Feb 2025
Virve
Would be nice to have a coffee/tea maker in a room along with a mini fridge.
Partner
10/10
Exceptional
22 Feb 2025
Melanie
The rooms are extremely clean and the staff is absolutely amazing. They have a really amazing breakfast buffet. They have a nice bar and restaurant. You are in walking distance to the mall and numerous restaurants. I am actually heading back to Cancun and booked this hotel again. You won’t be disappointed and if you love coffee, they have the best coffee!!
Business_and_leisure Self
10/10
Exceptional
16 Feb 2025
Lazaro
Very clean and excellence location! Very professional staff
Business_and_leisure Partner
8/10
Excellent
01 Feb 2025
Maria
Is a good option for an economic price if you are just doing business.
Business Self
2/10
Poor
26 Jan 2025
Shanmukha Srinivas
Washrooms are not in a situation to use. Very bad property
Leisure Family
10/10
Exceptional
21 Jan 2025
Oluwapelumi
It was a relaxing stay at the ibis
Leisure
8/10
Excellent
21 Jan 2025
Verified traveler
It was a nice stay although we only went to the hotel to take a shower and sleep at nighttime.
Partner
10/10
Exceptional
21 Jan 2025
tricia
Omar the manger was so helpful and kind . Thank you Omar and the morning staff .
Leisure Pet
8/10
Excellent
20 Jan 2025
Sandra

Ideal location in Central Cancun

I stayed here to be closer to my cousin who lives in Central Cancun. The event was a family reunion. The room was fine for my needs. The fab/AC worked fine, the bed was comfortable, i liked the soap and shampoo they offered in the bathroom, and the breakfast (including the coffee) was nice.
Friends_and_family Family

Location & surroundings

ibis Cancun Centro
Av Tulum Y Nichupte Supermanzana 11 M2 L3, Cancun, Mexico

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ibis Cancun Centro

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