Viento Suites Cancãºn

6/10

Pleasant

19 Jul 2026

Anisa

The property was ok
Average
Cleanliness was ok
Room cleanliness was fair / could be better

Service of employees was very good

Bare minimum
No front desk
Employees do not speak English

Partner

10/10

Exceptional

14 Jul 2026

Derong

It’s a great experience to stay there with my 2 kids for my dental treatment tour.very clean room,useful kitchen equipments.quite area.

Family_with_children

6/10

Pleasant

28 Jun 2026

Vivian L

it was ok

6/10

Pleasant

26 Jun 2026

Viyouth

Their WiFi was down for half of the day for one day which was really inconvienence as everyone needed wifi to do anything there. Otherwise everything was good. The room is clean but there were ants in there from time to time.

Self

10/10

Exceptional

25 Jun 2026

Scott

Very quiet and clean.

Partner

10/10

Exceptional

14 Jun 2026

Antoinette

Stayed here for one night, nice and quiet place. I must mention Cassi, who was so helpful even with my very little Spanish. She was wonderful and so sweet!!! Wouldn't hesitate to stay longer

Self

10/10

Exceptional

14 Jun 2026

Volodymyr

Kasi, is very welcoming and great person

Family

10/10

Exceptional

31 May 2026

Floyd

EXCELLENT boutique BnB! Highly recommended if visiting Cancun and self-driving to visit nearby public beaches & to hang out “without pretense” and the “high overhead” of resorts. Owner and staff are highly attentive and accommodating.

Self

6/10

Pleasant

29 May 2026

Denise

It is much older than it looks in the pictures and many things didn’t work, there were quite a few mosquitoes. I originally did not get the room that I ordered and paid for, but then they fixed it when I brought it to their attention. It’s a function of how to tell with the kitchen and the beds are comfy so they try hard and the staff are wonderful.

Self

10/10

Exceptional

24 May 2026

Denys

“Everything was great, super!
I really liked it—
Everything was clean, right in the city center,
Convenient to get to any place.
Everything is comfortable, everything is awesome, just perfect!”

Partner

10/10

Exceptional

23 May 2026

Jose

Great location very nice staff. A ton of food options within walking distance.

Partner

10/10

Exceptional

20 May 2026

Fritz

Everything is good, room very clean, two ac freezing cool, easy access to store. It is absolutely good for price. I was there 7 days and I will definitely come back.

Self

10/10

Exceptional

19 May 2026

Blanca

Reliable internet, secure premises, swimming pool and suite very clean. The housekeeper is friendly, welcomed me with a smile; she was willing to assist and gave me suggestions with restaurants at the area. I will go back to this property.

Self

10/10

Exceptional

09 May 2026

Christian

Parfait pour un petit séjours

Self

8/10

Excellent

08 May 2026

Rosetta

This is an apartment.

Pretty close to a lot of convenience stores and restaurants.

Family

10/10

Exceptional

03 May 2026

Harue

Good location too

8/10

Excellent

03 May 2026

Sabrina

Clean room, staff very helpful and good precheckin information to complete checking.

Don’t think the bedroom a/c not quite working properly.

Close to a lot of businesses.

Family

10/10

Exceptional

01 May 2026

James A

Friendly and helpful staff. Loved the location for walking to the big mall

10/10

Exceptional

26 Apr 2026

Mario Alberto

nada que decir, gracias.

Friends_and_family Friends

10/10

Exceptional

21 Apr 2026

antonette

I kept renewing my stay.have been here one month.best kept secret

Partner

10/10

Exceptional

19 Apr 2026

Emilija

Wonderful clean and quiet space, in a great are within walking distance to may restaurants and shops ! Absolutely loved our stay here and taking dips in the pool on the property. Our rooms were incredibly clean and the staff are very kind and welcoming!

Partner

10/10

Exceptional

07 Apr 2026

Davina

We booked this hotel for one night before our flight home from Cancun. Very easy access instructions as doesn't have a reception. It was very affordable and perfect for a one night stay. The room was clean and we had soap, toilet roll and an iron provided. I am not sure whether this is the best location for a longer trip in Cancun however it was absolutely perfect for our purposes. Would have been very helpful for a small bottle of water on arrival. Thankyou!

Partner

10/10

Exceptional

03 Apr 2026

Amolak

Kind staff

8/10

Excellent

30 Mar 2026

Judy

I stayed this hotel two. This time I stayed in the small room. But I really liked the big room much better that I stayed last time. In general, this hotel is quite clean.

Self

10/10

Exceptional

25 Mar 2026

Chloe

Great experience here, very secure, clean room, clean pool, nice outdoor seating, the cleaners went above and beyond to ensure our time there was great. Overall an amazing property in the heart of Cancun, lots nearby which is convenient. Will definitely be returning.

Partner

10/10

Exceptional

25 Mar 2026

Rachit

It was really good - the staff is friendly.

Self

10/10

Exceptional

21 Mar 2026

Judy

I like the environment inside the courtyard and pool. The staffs are friendly and helpful. The staff Cathy was also very nice and helpful. I will go back to stay again.

Self

10/10

Exceptional

18 Mar 2026

Ruslan

Гарне місце для проживання, як що вам потрібно бути саме у центрі міста.
Залишався вже в друге по тижню.
Рекомендую

10/10

Exceptional

17 Mar 2026

Wes

Was just here for a night. Great location, easy access, friendly staff. Would stay again.

Self

6/10

Pleasant

12 Mar 2026

Colin

Not bad

Self

8/10

Excellent

10 Mar 2026

Shawna

A nice simple suite in a quiet part of town, close to the lovely boardwalk at Malecón Tajamar. Airport shuttle was easily coordinated over WhatsApp.

Partner

10/10

Exceptional

05 Mar 2026

Marcel

Nice hotel

Friends_and_family Friends

10/10

Exceptional

05 Mar 2026

Tina

I had some issues when I first arrived and the staff there couldn’t have been more kind!!! Such a wonderful experience staying here!! I would give them a 100 stars if I could!!!! Will definitely be back!!!

Self

10/10

Exceptional

01 Mar 2026

Marcel

Everything was great it's an awesome hotel I love the staff and it's close to a lot of things

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Marcel

Staff great love the room for my visit

Friends_and_family Friends

10/10

Exceptional

22 Feb 2026

Chanel

Clean, easy to access, close to the park but not too close. The apartment looks exactly like the pics.

Friends_and_family Family

10/10

Exceptional

17 Feb 2026

Grant

What great value for money. Clean and comfortable. Will stay there again!

Self

10/10

Exceptional

16 Feb 2026

Marcel

Yes great room and clean

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

Marcel

Convenient check in nice room

Friends_and_family Family

10/10

Exceptional

05 Feb 2026

Oscar Leobardo

Todo muy bien!! limpio, seguro, accesible, tranquilo, opciones de comida cercas...

Business

8/10

Excellent

31 Jan 2026

Shirui

Clean, and the location is good. Service is good. Perfect for the price.

6/10

Pleasant

26 Jan 2026

Samuel

Nice building and room but if you like hot showers, I wouldn't recommend. I played with the turn handles as instructed for hot water but it never warmed up.

8/10

Excellent

24 Jan 2026

Dave

Clean quiet room, easy access to and from the building, good location to bike rentals, gym, malacon, and North access to Hotel Zone, various restaurants

8/10

Excellent

15 Jan 2026

Ashraf

Friendly owner and staff nice renovated room for the price

Leisure Self

8/10

Excellent

13 Jan 2026

Ashraf

The room was nice and clean. Friendly staff in the building. My only complaints were no hot water for the first night and noises from above sounded like constant door slamming. Over all nice spot for good price.

Leisure Self

8/10

Excellent

10 Jan 2026

Adrian

Great location and clean, very nice !!

Leisure

10/10

Exceptional

08 Jan 2026

Marcel

Everything was good

Friends_and_family Friends

10/10

Exceptional

03 Jan 2026

Vamsee Krishna

Superb. Worth every penny. 10/10

Leisure Partner

10/10

Exceptional

02 Jan 2026

Michael

Stayed at Viento Suites in Dec. 2025. Hotel is located in a quiet neighborhood, within walking distance of convenience stores, a 10-minute walk to grocery store & to R1/R2 bus stops that frequently run to Hotel Zone/ popular beaches as well as close to a pickup point for excursions. Alfredo, Mary & Casy were attentive to my needs. I felt safe and comfortable staying at Viento. I hope to return. Thank you.

Leisure Self

10/10

Exceptional

20 Dec 2025

Marcel

Location was very good hotel was clean AC good

Friends_and_family Friends

10/10

Exceptional

18 Dec 2025

Oscar Leobardo

Un lugar excelente, tranquilo, comodo, limpio, seguro y con opciones dentro de la cuadra para comer asi como un Oxxo y un Seven

Business

10/10

Exceptional

15 Dec 2025

Gary

Clean and convenient to our dentist, Dr Mark Shtern.

Leisure Self

10/10

Exceptional

15 Dec 2025

Marcel

Staff nice room nice price good

Friends_and_family Friends

8/10

Excellent

07 Dec 2025

Marcel

Excellent 👌 staff very nice. Room ok

Friends_and_family Family

4/10

Poor

03 Dec 2025

Luis

I' m not sure this property truly qualifies as a VIP access.

Although its located in the city, it does not have beach access as announced. Noise level at night can be an issue due to thin room doors as people coming in late can easily be heard. The room safe also had malfunctioning buttons and we needed a special key just to use it

While the room was clean the matress and pillows were extremely uncomfortable, I was eventually able to get a softer pillow, which helped a little but overall the sleep quality was disappointing

As an Expedia Platinum member I asked about complimentary upgrades (which are part of the Platinum benefits) but the staff member Alfredo told me upfrades were only available for an additional charge

What REALLY left a negative impression was what happened on our last morning. My partner and I were enjoying a special, intimate moment around 9:30am when housekeeping knocked. I responded Yes? but she didn't reply-she appeared to be listening to an audio message on her phone. About three min later she knocked again. When I answered, she said 'Did you know check out is at noon? I said YES and she left, but the interruption completely ruined the moment

Overall, the experience didn't meet the standard I expected, especially for a ''VIP access property''

Leisure Partner

10/10

Exceptional

21 Nov 2025

Scott

The cleaning ladies were very good, they cleaned my room very well.

Business_and_leisure Self

8/10

Excellent

19 Nov 2025

Elaine

Clean and comfortable, staff were quick to respond to questions. With a car the location is great only 6-10 minutes to beautiful public beaches. Restaurants and pharmacies close by. Not all windows had mosquito net, hope that gets fixed soon.

Leisure Family_with_children

8/10

Excellent

19 Nov 2025

Rainer

The staff was friendly.

8/10

Excellent

16 Nov 2025

Mihai

Overall comfortable place to stay in Cancun. Short drive to the beach, walking is a bit far in the heat or rain. Building looks new except some windows don't have mosquito netting. Staff were quick and helpful

10/10

Exceptional

14 Nov 2025

Jose

Everything was great.... The best tacos are around the corner...!!!!

Business_and_leisure

8/10

Excellent

31 Oct 2025

Peter

This is a basic hotel with clean modern rooms. There is tiny pool without any amenities. The location is in the suburbs. To go anywhere you need take buses, cabs or drive. Inconvenient except to sleep. The ac is good. Limited demand Ning choices nearby.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Scott

Everything was clean and worked properly.

Business_and_leisure Self

10/10

Exceptional

24 Oct 2025

Raja

Property was clean and neat. We stayed only one night here and everything was great. Area is 20min far from Hotel Zone cancun and nearby to many restaurants.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Michelle Del

Property is clean and area is quiet. Rooms are spacious and clean. Staff Cassy and Mari are very sweet and friendly. They work very hard to make your stay pleasant. We have stayed here 4 times and will definitely be back.

Business_and_leisure Partner

10/10

Exceptional

22 Aug 2025

Amanda Rochelle

My husband and I recently returned from a 2 week stay at Viento Suites. This was our second time here and I can guarantee it will not be our last! It truly feels like a home away from home. We stayed in the suite that has a living room/kitchen area and can not recommend it enough for a slightly longer/extended stay. It was so convenient to have the extra space, full size fridge and cooking area so that we were able to purchase some groceries and make some quick meals. The AC worked great in both the bedroom and living room area and our room was always kept very clean and replenished with fresh towels. The bed and pillows were very comfortable. The garden and pool area were clean and inviting and we enjoyed every minute we spent out there! The area surrounding is very safe and it is conveniently located to get to just about anywhere with a short walk or car ride (beaches, restaurants, shopping, etc). The absolute best part is the staff… Casi, Antonio and Meri were always so friendly and helpful and you can tell that they truly care about their guests. In fact, Casi recognized my husband and myself right away even though it had been over a year since we were last there. She goes above and beyond to always make our stay special. It was actually hard to say goodbye, but we know it’s actually see you later as we can’t imagine staying anywhere else! Thank you for another amazing stay and we can’t wait to see you next time :)

Leisure Partner

10/10

Exceptional

14 Aug 2025

Irleen

excellent

10/10

Exceptional

08 Aug 2025

kasey

It was such a peaceful and wonderful time. Made friends. Enjoyed a quiet sleep every night and everythings within a decent walking distance. 10/10 recommend

Leisure Partner

10/10

Exceptional

06 Aug 2025

fariel

Lovely space for a

Self

6/10

Pleasant

28 Jul 2025

Eric

Muy bien para una noche.
Cama algo incomoda pero espaciosa.
Las habitaciones estan bien, tienen lo que necesitas y estan limpias.
Mucho ruido desde bien temprano en la mañana.
La señora que lo atiende es lo mejor del lugar, es muy amable y servicial.

Leisure Partner

8/10

Excellent

11 Jul 2025

Candace

I wanted somewhere relatively quiet and off the resorts area. Another reviewer also mentioned a sushi restaurant nearby so that really sealed the deal for me. As a solo female traveler, safety was also a factor.

This property checked all the boxes. The room was comfortable. There was a single bed in the living room which I never used. I would have preferred some sort of couch with a hideaway bed so I could use the space as a true living room, but it was fine because ultimately I never ended up watching any tv. The fridge was a good size and it had a microwave on top of it. Being 5’1 I couldn’t reach the microwave but it wasn’t an issue for me as I never cooked any meals in the room even though it also had a full stove.

The main bedroom was comfortable and had its own a/c unit which was nice. The only access to the bathroom was through the bedroom. Regarding the hot water, it’s important to follow the written instructions on the wall:

Turn on the hot water all the way, THEN add cold water in until the temperature is how you like it. Follow these rules and you’ll be able to take nice long hot showers like I did.

The pool area was nice and peaceful. Something I really appreciated about the property is that several times I saw cans of Raid in the hallway and by the pool and never once did I have any issues with bugs.

The property is about a 1 minute walk from the Wyndham Garden Downtown, so for airport shuttle and activities I used that location. Overall, good stay.

Leisure Self

10/10

Exceptional

09 Jul 2025

Crystal

We stayed at 4 different places during our cancun trip and this was our favorite. We are definitely coming back!

Leisure Partner

10/10

Exceptional

01 Jun 2025

Ruslan

Гарне місце як що приіхали по справах. Чисто. Гарне розташування. Дуже вічливий персонал. Можу рекомендувати на ті гроші, скільки я оплатив.

8/10

Excellent

24 May 2025

Jared

Great stay, would stay again!

Leisure Partner

8/10

Excellent

17 May 2025

BENJAMIN

Kind staff, near excellent Japanese restaurant

The staff was very kind and welcoming. Our room was on the 4th floor - no elevator - and that was a bit difficult for us (we're retired guys in our late 60e). The location was nice, with an excellent Japanese restaurant less than a block away.

Partner

10/10

Exceptional

11 May 2025

Liu

Clean, Cool, Quiet

It is in downtown, 8 minutes' walk to bus station where the bus going to beach hotel zone. nearby there are stores and restaurants which is convienient. What i like most is, room is clean, shower water is hot and has strong power, air conditioner works perfect, kitchen can let you cook something which is good, quiet enviroment, good Wifi. And the staff Casy is very friendly and nice. The price for this suite is very nice.

Partner

10/10

Exceptional

04 May 2025

sergio

Perfect location so much to do near by .

Leisure Family

10/10

Exceptional

01 May 2025

Rhyen

As a first time international traveler Viento Suites was the perfect place to experience both downtown Cancun and the Resort Area both in close vicinity. Staff was very helpful and kind and the room was clean. Hopefully I can stay here again when I return.

Leisure Self

10/10

Exceptional

23 Apr 2025

Maria

Everything was great, clean and comfortable. Great restaurant options. It was a quiet neighbourhood and we felt safe walking to the restaurants. We did not get to spend much time there. We arrived late and left very early the next day. The only one thing is that we were three people. There was a sofa bed for the third person but no sheets.

Leisure

10/10

Exceptional

09 Apr 2025

Lisa

We really loved the room, the staff, and the location was better than we expected.

Business_and_leisure Partner

10/10

Exceptional

02 Apr 2025

LIANGCHEN

Everything is good, I loved the spacious room and the pool especially. Recommended!

Leisure Partner

10/10

Exceptional

30 Mar 2025

Jim

nicely kept, I will return

8/10

Excellent

26 Mar 2025

Nicholas

The property is perfect for a short and simple stay, you can tell a lot of thought has gone into every aspect and it's well maintained.

While I was thankful to be allowed a late checkout (after paying an additional fee) the communication around it could have been better, as I was being told different things by the owner (via Expedia and WhatsApp) and the maid, which meant I was somewhat worried at the time. It's easy for them to improve in the future though.

Leisure Self

10/10

Exceptional

24 Mar 2025

Anh

This property is clean and well-kept. We liked staying further away from the Hotel Zone with easy access to the beach.

Leisure Family

10/10

Exceptional

21 Mar 2025

Yash

Great place- highly recommended

Leisure Partner

10/10

Exceptional

17 Mar 2025

Janet

Likes - Safe, quiet, clean, walkable, convenient, shopping, near casino & dining options. Dislikes - toiletries not good, only one small soap for showering & washing hands for 2. No hair conditioner. Water only 1 bottle each day. How about 2 for 2 persons?

6/10

Pleasant

12 Mar 2025

feng

It is centrally located.

Leisure Family

10/10

Exceptional

23 Feb 2025

Andrea

The staff are very friendly, extremely helpful and just overall great. The property was lovely and very well kept. Our room was perfect and in a convient loaction for the experiences we wanted to have.

Leisure Partner

10/10

Exceptional

20 Feb 2025

Gilbert

The suites were safe, quiet, close to EVERYTHING. Sally was very helpful. She was the housekeeper but was also very helpful with any questions we had. Will definitely stay there again

Leisure Partner

10/10

Exceptional

15 Feb 2025

Michelle

Our second stay here. The staff is super friendly. Casy and Mari are very nice and helpful. They take pride in their work. Look forward to returning. Only wish the bed was a bit more comfortable but other than that all was very nice.

Business_and_leisure Partner

10/10

Exceptional

13 Feb 2025

Cevdet

We stayed here only one night it was clean and safe place.

Business_and_leisure Family

10/10

Exceptional

03 Feb 2025

Thomas

Totally satisfied

The property met all my expectations. Friendly, helpful staff. Clean. Excellent location close to restaurant but away from the hotel strip. Quiet grounds with a pool. Fair price. Highly recommended.

10/10

Exceptional

27 Jan 2025

Tracy

My stay at Viento Suites was amazing thanks to the kindness and helpfulness of the employees. I was staying in the area to be near the dental clinic. Although there was a language barrier, Cassi and Mari were so kind, always asking if I needed anything and there to be of assistance. They were warm and courteous. There are many great restaurants in the area and a 7-11 right down the street. It was a convenient location. The property is clean and updated with a unique boutique feel. I’ll stay there again!

Business Self

10/10

Exceptional

11 Jan 2025

Evelyn

Nuestra experiencia en Apartamentos Viento Suites fue excelente. El lugar es limpio, moderno y bien equipado. La habitación contaba con aire acondicionado, televisión y refrigerador, lo cual fue muy conveniente. Aunque no hay recepción, el dueño fue muy atento, enviándonos las instrucciones y el código de entrada por WhatsApp y correo electrónico, lo que facilitó mucho nuestra llegada.
La propiedad tiene un patio con piscina. La ubicación es perfecta, cerca de la plaza de las Américas y rodeada de muchos restaurantes. Es una zona muy cómoda para desplazarse y disfrutar de los alrededores.
El servicio de limpieza fue impecable, con personal que diariamente se aseguraba de que tuviéramos todo lo necesario o de si deseábamos limpieza adicional. Definitivamente es un lugar al que volvería y que recomendaría a otros viajeros.

Leisure Partner

10/10

Exceptional

01 Jan 2025

Stephen

I landed in Cancun after a vacation in South America before heading to Playa del Carmen. Vicente Suites was the perfect place to stay for that transition, with easy access to the hotel zone without being in the zone.

10/10

Exceptional

29 Dec 2024

Ruth

Comfortable place to stay. Clean and easy to check in. Near Herbivoro, which is a delicious restaurant.

Leisure Partner

10/10

Exceptional

27 Dec 2024

Alexandra

The staff were very helpful, pleasant, kind. We had a fantastic stay. The location is great - easy parking, safe and close to restaurants and beaches.

10/10

Exceptional

13 Dec 2024

Uppili

I was pleasantly suprised. We flew from Michigan, USA and wanted a cheaper place to stay before our flight, but we were greeted with a clean and modern room. It had all good amenities like stove, microwave and refrigerator for a very reasonable price.

My only issue is that the person who received us, took a picture of our ID and sent to someone via WhatsApp. I just think it's not a good idea and it might be stored in their phone forever. If that could be avoided. It would be very good.

We will definitely stay again.

Leisure Family

8/10

Excellent

12 Dec 2024

Bryan

Clwan and quiet.

Business

10/10

Exceptional

07 Dec 2024

Loren

Absolutely brilliant place, safe, spotlessly clean & friendly staff. The small pool was lovely. The area is close to the ADO bus stop from the airport & also made it easy to visit lots of other places. Highly recommended.

Leisure Partner

10/10

Exceptional

05 Dec 2024

Eric

Spotless clean and very friendly service. Thank you Cassie!

Self