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Krystal Urban Cancún & Beach Club
Cancun (and vicinity) · Mexico
Av. Sayil Supermanzana 4 Manzana 1 A, CentroView location
8.2/10Excellent1,456 Reviews
Cleanliness8.2/10 8.2
Service8.0/10 8.0
Comfort8.6/10 8.6
Condition7.8/10 7.8
Amenities7.6/10 7.6
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Krystal Urban Cancún & Beach Club
This enchanting hotel offers an ideal location in the world-famous tourist resort of Cancun. Travellers will appreciate the close access to the business area and the best Cancun spots and holiday attractions.
Exclusive shopping, nightlife, restaurants and entertainment are just steps from the front door and beautiful white sandy beaches are only minutes away. It is 500 m to Plaza las Americas and the centre of Cancun, 800 m to shops and 1 km to links to the public transport network.
This family-friendly city hotel is a unique and new concept which integrates all the requirements of the business traveller. The rooms are cosy and well-equipped with modern amenities to provide a perfect place for all those wishing to escape the daily routine.
Visitors may indulge in delightful cuisine in the restaurant and sip a cup of aromatic coffee from the bar with terrace overlooking the glittering outdoor pool.
Show less
A stay at Krystal Urban Cancun & Beach Club places you in the heart of Cancun, a short 5-minute walk from Plaza Las Americas and within 3 minutes by car from Puerto Cancun Marina Town Center.
This hotel is 6.3 mi (10.1 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 8.1 mi (13 km) from La Isla Shopping Mall. Make yourself at home in one of the 246 air-conditioned rooms featuring espresso makers and flat-screen televisions.
Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 9 meeting rooms available for events.
Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Beach services
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Onsite COVID-19 testing (PCR) is available
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 85.40 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MXN 345 for adults and MXN 173 for children
- Uncovered self parking fee: MXN 30 per day
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Plaza Las Americas
0.4 km / 0.2 mi
Malecón Tajamar
0.7 km / 0.5 mi
Amerimed Hospital
0.8 km / 0.5 mi
Royal Yak Casino and Sports Book
1.1 km / 0.7 mi
Ceviche Square
1.3 km / 0.8 mi
Dubai Palace Casino
1.3 km / 0.8 mi
PlayCity Casino
1.3 km / 0.8 mi
Nichupté Lagoon
1.4 km / 0.9 mi
Hospiten Hospital
1.4 km / 0.9 mi
Mercado Ki Huic
1.6 km / 1 mi
Cancun Cultural House
1.6 km / 1 mi
Las Palapas Park
1.9 km / 1.2 mi
Benito Juarez Municipal Building
2 km / 1.2 mi
Plaza 28
2 km / 1.3 mi
Galenia Hospital
2.1 km / 1.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 192
- Number of floors (main building): 17
- Single rooms: 48
- Double rooms: 144
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
Show 38 more facilities & services
- Beach
- Golf course
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Local and international calls
- Car hire
- Airport Shuttle
- Room serviceExtra charge
- Laundry serviceExtra charge
- Medical serviceExtra charge
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Cloakroom
- Lift access
- Garden
- Terrace
- Luggage room
- Café
- Bar
- Restaurant
- Non-smoking area
- Air conditioning in Restaurant
- Conference room
- Business centre
- Sun loungersExtra charge
- Breakfast buffet
- À la carte dinner
- Breakfast and lunch
- Deposit on arrival
- Identification card at arrival
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Double or Twin ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARD • 1 BedroomSGL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE KING SIZE BEDSINGLE • KING SIZE BED • 1 BedroomSGL.KG
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
SINGLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin RUN OF HOUSEDouble or Twin • RUN OF HOUSEDBT.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Double or Twin RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSE • 1 Bedroom • 5 m²DBL.RO-2
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Bathroom
- Hairdryer
- Housekeeping
- Smoke detector
- Cable TV
- Fan
- Make-up mirror
Show all 18 amenities
- Desk
- Toiletries
- Shower
- Wake-up service
- Terrace
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE RUN OF HOUSE
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.RO-2
Room amenities
- TV
- Bathroom
- Hairdryer
- Housekeeping
- Smoke detector
- Cable TV
- Fan
- Make-up mirror
- Desk
- Toiletries
- Shower
- Wake-up service
- Terrace
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room CITY VIEWRoom • CITY VIEWROO.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Room CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Bed in dormitory CLUBBed in dormitory • CLUBBED.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Bed in dormitory CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: BED.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE RUN OF HOUSESINGLE • RUN OF HOUSE • 1 BedroomSGL.RO-2
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
SINGLE RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.RO-2
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUBDOUBLE • CLUBDBL.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room CAPACITY 3Room • CAPACITY 3ROO.C3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 3
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Room CAPACITY 3
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 3
Adult and child limits apply within the room's total guest limit.
Room code: ROO.C3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CITY VIEW TWO DOUBLE BEDSDOUBLE • CITY VIEW TWO DOUBLE BEDSDBL.2D-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE CITY VIEW TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room CLUBRoom • CLUBROO.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Room CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: ROO.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room WITH BALCONYRoom • WITH BALCONYROO.BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Room WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.BL
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE KING SIZE BEDQUADRUPLE • KING SIZE BEDQUA.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
QUADRUPLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH BALCONYTWIN • WITH BALCONYTWN.BL-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
TWIN WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: TWN.BL-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CLUBDouble or Twin • CLUBDBT.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Double or Twin CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: DBT.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN TWO BEDSTWIN • TWO BEDSTWN.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
TWIN TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE WITH VIEWSSINGLE • WITH VIEWSSGL.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
SINGLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SGL.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE ECONOMYSINGLE • ECONOMYSGL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
SINGLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: SGL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST-2
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Wake-up service
- Toiletries
- Desk
- Hairdryer
- TV
- Internet access
- Tea and coffee making facilities
Show all 20 amenities
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Balcony
- Terrace
- Make-up mirror
- Fan
- Smoke detector
- Housekeeping
- Bathroom
- Shower
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-2
Room amenities
- Cable TV
- Wake-up service
- Toiletries
- Desk
- Hairdryer
- TV
- Internet access
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Balcony
- Terrace
- Make-up mirror
- Fan
- Smoke detector
- Housekeeping
- Bathroom
- Shower
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH VIEWSDouble or Twin • WITH VIEWSDBT.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Double or Twin WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE WITH BALCONYSINGLE • WITH BALCONYSGL.BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
SINGLE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: SGL.BL
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
HOUSE STANDARDHOUSE • STANDARDCTG.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–8 • Adults: max. 8 • Children: max. 4
- Room type
- HOUSE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
HOUSE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–8 • Adults: max. 8 • Children: max. 4
- Room type
- HOUSE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: CTG.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
SINGLE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SGL.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SEA VIEWRoom • SEA VIEWROO.VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Room SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH BALCONYQUADRUPLE • WITH BALCONYQUA.BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
QUADRUPLE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: QUA.BL
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CLUB QUEEN BEDQUADRUPLE • CLUB QUEEN BEDQUA.CB-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
QUADRUPLE CLUB QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CB-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE SINGLE USE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CLUBQUADRUPLE • CLUBQUA.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
QUADRUPLE CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room WITH VIEWSRoom • WITH VIEWSROO.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Room WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE CLUBSINGLE • CLUBSGL.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
SINGLE CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: SGL.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Bed in dormitory STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: BED.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Smoke detector
- Cable TV
- Fan
- Make-up mirror
- Desk
- Toiletries
- Wake-up service
Show all 19 amenities
- Terrace
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Internet access
- TV
- Hairdryer
- Shower
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE KING SIZE BED
Room photos
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Photo unavailablePhoto unavailablePhoto unavailablePhoto unavailablePhoto unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Housekeeping
- Smoke detector
- Cable TV
- Fan
- Make-up mirror
- Desk
- Toiletries
- Wake-up service
- Terrace
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Internet access
- TV
- Hairdryer
- Shower
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE RUN OF HOUSESINGLE • RUN OF HOUSE • 1 BedroomSGL.RO
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
SINGLE RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.RO
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BL
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE CLUB KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSE • 1 Bedroom • 5 m²DBL.RO
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Smoke detector
- Cable TV
- Fan
- Make-up mirror
- Desk
- Toiletries
- Wake-up service
Show all 18 amenities
- Terrace
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- TV
- Hairdryer
- Shower
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE RUN OF HOUSE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.RO
Room amenities
- Housekeeping
- Smoke detector
- Cable TV
- Fan
- Make-up mirror
- Desk
- Toiletries
- Wake-up service
- Terrace
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- TV
- Hairdryer
- Shower
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
QUADRUPLE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CITY VIEWDouble or Twin • CITY VIEWDBT.CV-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Double or Twin CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.CV-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Double or Twin QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
QUADRUPLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room CAPACITY 2Room • CAPACITY 2ROO.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Room CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: ROO.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Tea and coffee making facilities
- Hairdryer
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
Show all 20 amenities
- Balcony
- Terrace
- Housekeeping
- Wake-up service
- Toiletries
- Desk
- Make-up mirror
- Fan
- Cable TV
- Smoke detector
- TV
- Internet access
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailablePhoto unavailablePhoto unavailablePhoto unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Bathroom
- Shower
- Tea and coffee making facilities
- Hairdryer
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Balcony
- Terrace
- Housekeeping
- Wake-up service
- Toiletries
- Desk
- Make-up mirror
- Fan
- Cable TV
- Smoke detector
- TV
- Internet access
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room ECONOMYRoom • ECONOMYROO.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE BASICDOUBLE • BASICDBL.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKrystal Urban Cancún & Beach Club
DOUBLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Krystal Urban Cancún & Beach Club
100
reviews shown
Jose
Very nice Hotel
bijan
Bed useless , stay one week 3 reservation not even one time cleaning, cheap materials. Does not worth for amount they are charging.
ALEXANDER
Cleaners coming every day and immediately resolving any issues
Pablo
Todo excelente y el servicio en el Front Desk muy bien
Braulio
Excelente atención
SOPHIA DEBBIAN
Just norm
Darlene
Location was wonderful. Customer services was great . They were very welcoming. Surrounding area was also a great perk . There’s a lot of restaurants and shopping . Overall this was a great location . Very clean .
Marina
La verdad no me gustó este hotel , está muy viejo y difícil acceso.
Llame muchas veces para que me indicaran cómo entrar y nunca me contestaron.
No lo recomiendo y la verdad no me hospedaría aquí nuevamente.
Llame muchas veces para que me indicaran cómo entrar y nunca me contestaron.
No lo recomiendo y la verdad no me hospedaría aquí nuevamente.
Karl
Room was serviced as requested and staff was very happy and helpful. Staff assisted in moving luggage, open and closing doors and always pleasantly greeting us upon arrival and departure every day. When needed someone was always available for translation with receptive pleasantness
Darlene
Hotel was very clean . Great customer service and the location was great . There a lot of restaurants around us . The only complaint is about the beach club . I don’t think it’s worth going there . As for me I see it as a way of them trying to sell you a time share. And also the bathroom near the pool don’t work z water pressure in the shower was poor . Other than that . It was a great stay
Ramon
Very good
jesus
Lo reserve pensando que nomas era una parada para mi destino final pero el hotel estuvo maravilloso me arrepiento no aver agarrado mas noches. EXELENTE!
Oluwatimilehin
Everything was okay aside the WiFi…it was terrible
Verified traveler
Todo muy bien
VIRGINIA
The location is great, close to everything. Definitely the hotel need major maintenance.
Martha
Clean
Adriana Maria
El buffet para el desayuno muy regular la variedad de comida que ofrecen.
Gilmar
Siempre La De Las Mejores Experiencias, Normalmente Es Nuestro Hotel Favorito Cada Vez Que Estamos en Cancun, Locacion, Comodidad Y Atencion De Su Personal Es De Reconocer Esta Vez, Nos Sorprendieron Con Un Botella De Champang En La Habitacion Por Nuestro Aniversario De Bodas. Gracias Por Ese Gran Detalle. Nos Vemos Pronto :)
Raul
Breakfast was good, they offered a lot of options. Clean rooms and restrooms. Parking was secured.
FRANCISCO
The swimming pool was not crystal clear but they have the option to use all the amenities in the beach club at the Krystal’s hotel in the beach. We were out of hot water for half a day and running water by a couple hours. It was a bit disappointing that the hotel didn’t apologize.
Luis
Esta es la tercera ves que me hospedo en el hotel Krystal centro. Estaba un poco esceptico al principio pero la verdad me ha sorprendido mucho la amabilidad de todo el staff desde seguridad y botones en la entrada hasta las recamaristas. Todos siempre han sido muy amables y atentos.
Especial gracias a concierge por las exelentes amenidades que mandaron ala habitacion
Especial gracias a concierge por las exelentes amenidades que mandaron ala habitacion
Joshua
Floor 4 had an odor and the room was average. The pool bar was closed but the pool was nice & relaxing. The restaurant was over priced and below average on taste. Location was perfect, cafe staff was superior!
Luz
Muy buen servicio, muy limpio y el Beach Club muy bueno
Olivia
Smelled dirty
Olivia
Extra fees and charges on reservation not specified, construction workers at early morning hours and rude employee at the lobby’s cafeteria wanted to charge us for a plastic spoon.!! Ridiculous
Sudan
My stay here was comfortable. I booked two rooms and the price was very affordable. The rooms were clean. The property itself can do some renovation on the outside: A microwave would be a bonus in the seating are by the cafe. The beach club access is a+plus especially the entertainment staff, My Expedia rep was very helpful and responsive also Gilberto,
I don’t remember the dept he is in. Jesus the bellman is very courteous. The area is safe. Security and police presence in Cancun is her common. It’s approx 20-25 mins to hotspots in the hotel zone area. Walkable to mall, stores, shops, banks, restaurants and gas station.
I don’t remember the dept he is in. Jesus the bellman is very courteous. The area is safe. Security and police presence in Cancun is her common. It’s approx 20-25 mins to hotspots in the hotel zone area. Walkable to mall, stores, shops, banks, restaurants and gas station.
Juan Carlos
Good for a quick trip
Leona
This hotel had absolutely the friendliest staff, we arrived late, spring break and needed a room. They were so helpful and we were able to get in for the one night.
The place was very clean very modern.
The only drawback was no furniture on the patio. So we had a great view but had to stand to enjoy it.
We arrived after 10 so not a lot of food options, there was a small restaurant just up the street it was amazing I highly recommend. Pic added
Parking was also easy and free. As well there are convenience stores close by for snacks and drinks.
The place was very clean very modern.
The only drawback was no furniture on the patio. So we had a great view but had to stand to enjoy it.
We arrived after 10 so not a lot of food options, there was a small restaurant just up the street it was amazing I highly recommend. Pic added
Parking was also easy and free. As well there are convenience stores close by for snacks and drinks.
Jesse
Staff was very friendly and the facility is located in a great location that is close to everything. I would recommend!
Randall
The room was horrible. Most uncomfortable hotel room we've ever stayed in. First..... The room is very large with practically nothing it except a bed nightstand and a long desk/table and one cheap desk chair. We had a nice little balcony but could not sit out there with only one chair. It feels cold and very very basic. Cavernous. Had plenty of room for a little table or a love seat or something. No art on the walls. No character or ambience at all. Glad we only stayed for two days. They need to put some effort into guest comfort and practically.
Edwin D.
It was just an ok experience. I didn’t not like that the front desk lady did not give me a pass to leave the hotel and the guard at the entrance would let me leave unless I got a pass and I had to go back wait in line to received said pass. I have never in my life been required to have a pass to leave a hotel. That was not a good experience.
john
*
Alejandro
Yes a/c works amazing
Daria
The rooms and property is fine. Nothing special. We booked for one night before our flight with the intention of enjoying the beach club. Note, they will not give access to the beach club on the day of check out.
Georgina
Great ocean view on the 12th floor, the room was clean, the staff was nice; it has a great location very near Las Americas Mall, many restaurants and stores. But the Beach Club is VERY LIMITED, there are only 2 times slots to get on the shuttle, it was already full when checked in, so we took our own Uber to the other Krystal property. You only get one day pass if you are spending 2 nights. The other property was very crowded by the pool.
Adam
Great property
Jesse Flynn
Everything great about this hotel
Damien
Breakfast was pretty pricey for a very okay buffet but Cancún is Cancún. Rooms fine, big and bright. Very pleasant cleaning staff. Was there for the Hyrox at the Malecon, if you’re going for that it’s perfect location.
Amal
You get what you pay for. This property needs to be renovated and cleaned. The staff was very nice.
veronica
Everything was great!! We only had trouble with the key to go up the elevator. But we will definitely stay again.
Moid
Very happy with our stay here!! The staff was attentive and friendly. They were very polite and helpful. The beach club was very nice and we had a lot of fun there! The room was clean and the view was beautiful. I would definitely come and stay here again!
Donald
Great location, very nice hotel and great staff. But, honestly, their bedding really needs to be updated and I told them this: the mattress was hard as a rock and seemed old. But the rain head shower in the bathroom was amazing and all else was good. In spite of the above I would probably stay again.
MAYRA
The room service was excellent, the staff (ladys) went above and beyond trying to fulfill our needs daily. Breakfast was fresh, good choices and they had a cook who would delite you with any order. Also, the restaurant service was outstanding, we tried it in different occasions and the chef was very pleased and pleasant at all times
Konstantinos
The hotel is not in any way a 4-star hotel. The rooms are old and tired with multiple issues and faults. In our the balcony door wasn't even closing. We were offered a move to another room, which had exactly the same faults. After taking this with the management we were moved to a \"better\" room, which is essentially a typical 4-star room,The hotel has got only 25 rooms of that standard. The breakfast was average to sub-par. The only good things was the beach club access to its siter hotel and the kow cost for self-aprking
SILVIA
Perfect place to stay in Cancun!
We didn’t get the chance to go to the beach club because this service was not available the day of check out. What a shame!
Thai said, we recommended this hotel
We didn’t get the chance to go to the beach club because this service was not available the day of check out. What a shame!
Thai said, we recommended this hotel
Amelia
The room was very nice, staff was corteous, and the location is good.
Leonardo
Yes
Hugo
Extremely horrible place to stay. Please do not stay there. You’ll regret it. I demand a refund ASAP.
Arlet
Everything was excellent
Richard
The restaurant was marginal with food selections and service. Our room was noisy, and they did not offer to move us.
Carlos
Limpio, aseado, espacioso, cómodo, silencioso. Los empleados muy amigables y serviciales. Volvería ahí.
Stephanie
Needs to upda
RUBEN
Buena ubicación y buena atención en el restaurante
Susana
All the above. We enjoyed our stay for seven nights and would gladly do it again. Maybe next time we will book the one along the strip.
Nettie Aganetha
Very nice hotel, excellent staff. But could use more hot water, 2 mornings of our stay had cold shower!
Brittany
The hotel was really clean! Staff was really friendly and very knowledgeable on things to do in the city. It’s located right next door to the mall and a lot of little restaurants
Anthony
Everything was as expected, even hw
Jodi
Perfect
Naweed
great very clean
Elena Mastalli
Terrible place!
Christian
Room was clean and the views was amazing! Affordable also. Definitely recommend
valery
Clean, great staff and good food.
Ali
I booked this because i missed. my flight and it was midnight. When i was booking expedia didnt show me that check in was at 3 pm. I needed the space for the night to sleep. So i ended up paying at the property much more. There was no manager and the front desk girl was not being kind or accommodating. This was a terrible experience. The room i booked through expedia went to waste as i never even used it and we left by the time it was check in time. I asked for a refund and even th expedia agent i was speaking to said the hotel would not answer his call. I m a loyal expedia client. please help me recover my money.
Thanks
Thanks
Jose
Staff at front desk was super helpful. Spoke English very well. Wish I knew her name. And the room was nice with balcony. We had the PH so view was amazing.
hyeji
Staffs are so friendly
Manuel
All good! great location, nice terrace on room, nice view, clean, breakfast could be better but that's fine, well sorted and clean, dinners are great
Farah
The Krystal hotel is in a great location and has great views but the rooms are run down and dark and dingy bathrooms with no hot water. My room was on the 12 floor and was not cleaned properly. I had access to the beach club which is nothing special as the drinks will cost you a lot and there are not enough seats near the pool, as well the service is non existent. This hotel is not worth your 50 to 100 bucks.
Ale
Staff was attentive, had a little problem with the room which was taken care of asap. Room was clean and nice.
Ana
Unfriendly staff, noisy room, stained towels and blankets, WC light not working.
Dominic
Great view.
Partha
Staff were very friendly. Room was good size but floors were dirty. Did not have a fridge which was inconvenient.
Thiago
Access to beach club is a great perk. Breakfast buffet was complete. Location is convenient for visiting downtown.
Yuhong
When I made the reservation online, I booked a room that was advertised as “Free Access to the beach.” However, when I checked in, I was informed that free beach access is only available for stays of two nights or more.
If this condition applies, why was it not clearly stated in the booking description? I paid a higher price specifically to book this room with free beach access, so this situation is confusing and disappointing.
If this condition applies, why was it not clearly stated in the booking description? I paid a higher price specifically to book this room with free beach access, so this situation is confusing and disappointing.
Lilliana
Unfortunately, the room was not clean, which made our stay uncomfortable.
Jorge
The balcony view was amazing. Breakfast was horrible because we didnt eat. Reason being waiter in charged refused to warm up our kids pizza which we bought there the night before. He said they didnt have a way to warm it up. Camila only person who tried to help us. Need more workers like Camila!!!
Refat
The room was relatively clean; however, I found long hair on the bed linen upon arrival. After requesting room cleaning the following day, I was told the room had been cleaned, yet the same hair remained on the linen. Additionally, no hand towels were provided after the cleaning, even after I requested them.
The hotel advertised a free shuttle service to the beach, but this service was never available. During our four-night stay, we were not able to use the shuttle even once.
Staff behavior was also very disappointing. I paid USD $24 per day for breakfast. On the second day, I had an early morning reservation to visit Teotihuacan and requested either a boxed breakfast or for the restaurant to open 15 minutes early so I could eat before leaving. The staff were rude and unhelpful, and my request was refused. I then asked for a refund for that day’s breakfast, which was also denied.
Overall, this was a very unpleasant experience, and the service did not meet basic expectations.
The hotel advertised a free shuttle service to the beach, but this service was never available. During our four-night stay, we were not able to use the shuttle even once.
Staff behavior was also very disappointing. I paid USD $24 per day for breakfast. On the second day, I had an early morning reservation to visit Teotihuacan and requested either a boxed breakfast or for the restaurant to open 15 minutes early so I could eat before leaving. The staff were rude and unhelpful, and my request was refused. I then asked for a refund for that day’s breakfast, which was also denied.
Overall, this was a very unpleasant experience, and the service did not meet basic expectations.
Tetiana
Overall ok experience. The hotel and amenities are pretty outdated. There is no fridge and iron in the room. Breakfast doesn’t have much to offer, I wish it had more healthy options. The good thing is that there’s a complementary access to the beach club. The staff is nice and the rooms were cleaned daily.
Jessica
Everything was good, the only reason I took off a star was that the bathroom could use a deep cleaning. I saw mold in a couple of places that were probably not visible, but I'm very detailed so I noticed.
Nagarjunan
Politeness when we forgot to checkout sooner . The end
Dale
Balcony has a nice view of the city and ocean. The access to the beach club and proximity to the mall for shopping were the main reasons for selecting the Krystal Urban Cancun.
Ronald Oral Joseph
Property needs maintenance. Room service inconsistent.
Annie
Very old
Umer
Very nice staff ! Rooms were clean.. staff helped out whenever I needed anything.
Great location , near restaurants and mall.
Great location , near restaurants and mall.
Farhana
We stayed at Krystal Urban Hotel, Cancun for three nights, and overall, the hotel has both positive and disappointing aspects.
On the positive side, the hotel is clean, beautiful, and well located. The surrounding area is convenient, with shops and daily necessities nearby. The hotel zone is about a 15-minute walk to the bus stop, and you can easily reach it using the R1 or R2 bus, which is affordable and frequent.
Our room was clean, comfortable, and spacious, with a pool and ocean view, which we really enjoyed.
However, there were some service and policy issues that negatively impacted our stay.
One major concern was the hotel’s drinking water policy. Complimentary water is not easily provided unless it comes with scheduled room service or is purchased from the hotel restaurant. We stayed for three nights, but room service was provided only once. When we asked about it, we were told we might have left the “Do Not Disturb” sign, which was not the case. Later, we were informed that room service hours were over, yet water would be sent. After calling three times and finally going to the lobby, we eventually received water. This was frustrating, as access to basic necessities should not be so difficult.
Another disappointing experience involved the hotel’s beach shuttle service. During the first two days, we asked about using the shuttle and were told it was already fully reserved. On our last day, even though our check-out time was 12:00 PM, we asked at 9:00 AM if we could
On the positive side, the hotel is clean, beautiful, and well located. The surrounding area is convenient, with shops and daily necessities nearby. The hotel zone is about a 15-minute walk to the bus stop, and you can easily reach it using the R1 or R2 bus, which is affordable and frequent.
Our room was clean, comfortable, and spacious, with a pool and ocean view, which we really enjoyed.
However, there were some service and policy issues that negatively impacted our stay.
One major concern was the hotel’s drinking water policy. Complimentary water is not easily provided unless it comes with scheduled room service or is purchased from the hotel restaurant. We stayed for three nights, but room service was provided only once. When we asked about it, we were told we might have left the “Do Not Disturb” sign, which was not the case. Later, we were informed that room service hours were over, yet water would be sent. After calling three times and finally going to the lobby, we eventually received water. This was frustrating, as access to basic necessities should not be so difficult.
Another disappointing experience involved the hotel’s beach shuttle service. During the first two days, we asked about using the shuttle and were told it was already fully reserved. On our last day, even though our check-out time was 12:00 PM, we asked at 9:00 AM if we could
Richard
This hotel is misleading- stating it has a beach club when it doesn’t, just pure lies. Meanwhile Expedia is also on these lies because they want their commission and won’t hold the hotel accountable for this gross misrepresentation. The hotel will provide you with a band and you will have to travel about 5 miles to another property to use the beach club. Guess what, once you get there you are a third or fourth class citizen because you don’t have access to anything and the security guards will frustrate you if you try to sit on any of the chairs. The staff are also racist. Just an awful experience- I will never return to this property nor recommend to anyone.
MD Rashed
It is a budget hotel with poor service. Should not be part of expedia VIP . The key feature of the hotel they advertised was the beach club access of their sister hotel in hotelzone with free shuttle. Well, what they give you is wothless. Here is why:
1. Free shuttle supposed to leave 8 am and 9 30 am. Dont think it exist. Requested 24 hour ago and they said no room in shuttle, take your own taxi. Asked if they can put my family of 4 in waiting list, they said they would but i did not see them enter anything in system or paper.
Next day around that time, we came down to get breach towels they promised and for 4 adults, they gave us only 2 towels. Said they have no more. We then went to the restaurant for breakfast and came 2 hours later to ask for 2 more towels. Then 1 person said they have no more. Asked another person in another desk, he said i have to return the previous two towel to get new additional two towel. The worst part is they said at the sister hotel we have to present ID to get in despite the band they put on our wrist. For us adults we had drivers license but for kids, it meant we had to carry their passport. That is a really inconvenient and unsafe thing to do and give away your childs passport to a stranger in a foreign country and they hold on to it for the duration.
We then took a taxi and moved on with 2 towels only to the sister hotels beach club.
It was ok but packed with people and hardly any empty loungers.
1. Free shuttle supposed to leave 8 am and 9 30 am. Dont think it exist. Requested 24 hour ago and they said no room in shuttle, take your own taxi. Asked if they can put my family of 4 in waiting list, they said they would but i did not see them enter anything in system or paper.
Next day around that time, we came down to get breach towels they promised and for 4 adults, they gave us only 2 towels. Said they have no more. We then went to the restaurant for breakfast and came 2 hours later to ask for 2 more towels. Then 1 person said they have no more. Asked another person in another desk, he said i have to return the previous two towel to get new additional two towel. The worst part is they said at the sister hotel we have to present ID to get in despite the band they put on our wrist. For us adults we had drivers license but for kids, it meant we had to carry their passport. That is a really inconvenient and unsafe thing to do and give away your childs passport to a stranger in a foreign country and they hold on to it for the duration.
We then took a taxi and moved on with 2 towels only to the sister hotels beach club.
It was ok but packed with people and hardly any empty loungers.
Max
Great balcony view!
Jahsimar
Great place to stay
Karlis
Good
sina
Everything was good hotel, room and breakfast, ocean and pools and restaurants and food
Dominic
Senic sunrise from 14th floor balcony! Exceeds expectations in every way. Breakfast was well worth it. We were well rested, well fed and on our way. Thank you.
Olga
The chef at the hotel restaurant doesn't know how to cook.
Tonalli
So fresh so clean!
Amazing location!
BEST STAFF EVER
Amazing location!
BEST STAFF EVER
MIRLENE
Everything was great except that I couldnt sleep due to noises issue.
If you are a light sleeper I wont recommend it for you.
If you are a light sleeper I wont recommend it for you.
Rosemary
I had to leave one day no Water so loud due to soccer players. Door slammed all hours of the day couldn’t get any sleep. My room was by the elevator so all of the soccer players and everybody else came in Late was so loud and drunk. It was horrible. I had a complete headache. I went there for dental surgery and I’ll tell you what it was the worst nightmare I could ever imagine. I checked out early three days early.ibecame sick due to migraine with all the loud noise people yelling all hrs of the night and door slamming 24/7 I had to pay did I get my refund? No, I went to Krystal Cancun and it wasn’t any better. She asked me why I was leaving. I said I am sick of all the rude awakening loud noise and door slamminig. no respect at that hotel.whew!
Sapir Ivgi
No hot water in the shower and rooms aren’t clean
Oscar
The Wi Fi, did not work for the first days. Then password was change without notice.
Breakfast was always the same. Few options.
Staff very friendly and efficient
Breakfast was always the same. Few options.
Staff very friendly and efficient
Luis
Room was very clean and had an amazing view from the 10th floor plus we had access to the beach club with was a plus. Staff is very friendly and knowledgeable
Will definitely stay again
Will definitely stay again
Araceli
Normal, aceptable relación calidad precio
ALEJANDRO MEDINA
Siempre con la. Amabilidad que te hace sentir en casa. Gracias
Location & surroundings
Krystal Urban Cancún & Beach Club
Av. Sayil Supermanzana 4 Manzana 1 A, Centro, Cancun, Mexico
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Krystal Urban Cancún & Beach Club
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