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Four Points By Sheraton Cancun Centro

Cancun (and vicinity) · Mexico

Avenida Tulum, Mz 1 - Lote 2 Sm 12View location

8.6/10Excellent857 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Location7.4/107.4
Neighborhood8.0/108.0
Value8.0/108.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points By Sheraton Cancun Centro

Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features concierge services, shopping on site, and wedding services.

Enjoy international cuisine at The Eatery Bistro, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Cancun?

This hotel has 2121 square feet (197 square meters) of space consisting of a conference center and 5 meeting rooms. Limited parking is available onsite. Make yourself at home in one of the 112 air-conditioned rooms featuring minibars and LED televisions.

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A stay at Four Points by Sheraton Cancun Centro places you in the heart of Cancun, a 2-minute drive from Plaza Las Americas and 13 minutes from Cancun Convention Center. This hotel is 9.3 mi (15 km) from La Isla Shopping Mall and 11.2 mi (18 km) from Aquaworld.

Make yourself at home in one of the 112 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Cancun?

This hotel has 2121 square feet (197 square meters) of space consisting of a conference center and 5 meeting rooms. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 8 AM to 8 PM.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 005-007-004758/2025
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 350 per person
    • Pet fee: MXN 350 per accommodation, per night plus MXN 50 one-time cleaning fee
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Italian

    French

    Spanish

Nearby attractions

Galenia Hospital 0.3 km / 0.2 mi
Hospiten Hospital 0.6 km / 0.4 mi
Dubai Palace Casino 1 km / 0.6 mi
Kabah Urban Park 1.1 km / 0.7 mi
Royal Yak Casino and Sports Book 1.2 km / 0.7 mi
Amerimed Hospital 1.2 km / 0.7 mi
Plaza Las Americas 1.4 km / 0.9 mi
Nichupté Lagoon 1.8 km / 1.1 mi
Beto Avila Baseball Stadium 2.4 km / 1.5 mi
Andres Quintana Roo Stadium 2.4 km / 1.5 mi
Mercado Ki Huic 2.9 km / 1.8 mi
Plaza 28 2.9 km / 1.8 mi
PlayCity Casino 2.9 km / 1.8 mi
Cancun Cultural House 3 km / 1.8 mi
La Gran Plaza Shopping Mall 3.1 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2014
  • Total number of rooms: 112
  • Number of floors (main building): 4
  • Single rooms: 112
  • Double rooms: 64
  • Junior suites: 4
  • Suites: 4
  • Quadruple rooms: 28
  • Executive rooms: 36
  • Superior rooms: 4
  • Accessible rooms: 6
  • hotel
Show 97 more facilities & services
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Car hire
  • Secure parking
  • Valet parking
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Medical serviceExtra charge
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Grill/BBQ
  • Library
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 5
  • ProjectorExtra charge
  • Conference hostess
  • Secretarial service
  • Printer
  • PhotocopierExtra charge
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers
  • Parasols
  • TV lounge
  • Game room
  • Sauna
  • Steam bath
  • MassageExtra charge
  • Spa treatments
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • À la carte lunch
  • Brunch
  • À la carte dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Half board without drinks
  • Full board without drinks
  • Vegetarian meal
  • Snacks
  • Non-smoking establishment
  • Banana boatingExtra charge
  • WaterskiingExtra charge
  • Jet skiExtra charge
  • Motor board rideExtra charge
  • DivingExtra charge
  • WindsurfingExtra charge
  • SailingExtra charge
  • Catamaran sailingExtra charge
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE LAKE VIEWRoom • DELUXE LAKE VIEWROO.DX-LK

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    Room DELUXE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURY CITY VIEWRoom • LUXURY CITY VIEWROO.CV-LX

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    Room LUXURY CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 50 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable8 photos

    Four Points By Sheraton Cancun Centro

    JUNIOR SUITE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GUEST ROOMDOUBLE • DELUXE GUEST ROOMDBL.DX-GR

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    DOUBLE DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW TWO DOUBLE BEDSDOUBLE • CITY VIEW TWO DOUBLE BEDSDBL.2D-CV

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    DOUBLE CITY VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CITY VIEWJUNIOR SUITE • CITY VIEWJSU.CV

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    JUNIOR SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 2Room • CAPACITY 2ROO.C2

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    Room CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEW TWO QUEEN BEDSQUADRUPLE • CITY VIEW TWO QUEEN BEDS • 1 Bedroom • 32 m²QUA.2Q-CV
    QUADRUPLE CITY VIEW TWO QUEEN BEDSPhoto unavailable7 photos

    Four Points By Sheraton Cancun Centro

    QUADRUPLE CITY VIEW TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-CV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    SINGLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH VIEWSRoom • DELUXE WITH VIEWSROO.DX-WV

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    Room DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE CITY VIEWRoom • DELUXE CITY VIEWROO.CV-DX

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    Room DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 36 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable10 photos

    Four Points By Sheraton Cancun Centro

    DOUBLE DELUXE KING BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Shower
    • Bathroom

    Facilities with extra charge

    • Safe
    • Soundproof room
    • Cable TV
    • Desk
    • Toiletries
    • Extra beds on demand
    • Wi-fi
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory DELUXE CITY VIEWBed in dormitory • DELUXE CITY VIEWBED.CV-DX

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    Bed in dormitory DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CITY VIEWDouble or Twin • DELUXE CITY VIEWDBT.CV-DX

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    Double or Twin DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CITY VIEW KING BEDJUNIOR SUITE • CITY VIEW KING BEDJSU.CV-KG

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    JUNIOR SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEWDouble or Twin • CITY VIEWDBT.CV-4

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    Double or Twin CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH VIEWSQUADRUPLE • DELUXE WITH VIEWSQUA.DX-WV

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    QUADRUPLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CITY VIEW ONE BEDROOMJUNIOR SUITE • CITY VIEW ONE BEDROOMJSU.B1-CV

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    JUNIOR SUITE CITY VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CITY VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.B1-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEW • 1 Bedroom • 36 m²DBL.CV-DX
    DOUBLE DELUXE CITY VIEWPhoto unavailable6 photos

    Four Points By Sheraton Cancun Centro

    DOUBLE DELUXE CITY VIEW

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Room amenities

    • Shower
    • Bathroom

    Facilities with extra charge

    • Soundproof room
    • Cable TV
    • Desk
    • Toiletries
    • Extra beds on demand
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN RUN OF HOUSETWIN • RUN OF HOUSETWN.RO

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    TWIN RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ONE BEDROOMJUNIOR SUITE • ONE BEDROOMJSU.B1

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    JUNIOR SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 32 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Four Points By Sheraton Cancun Centro

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOM CITY VIEWQUADRUPLE • GUEST ROOM CITY VIEWQUA.CV-GR

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    QUADRUPLE GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEW QUEEN BEDQUADRUPLE • CITY VIEW QUEEN BEDQUA.CV-QN

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    QUADRUPLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    DOUBLE DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Four Points By Sheraton Cancun Centro

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points By Sheraton Cancun Centro

8.6
Excellent
857 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
7.4 /10
Neighborhood
8.0 /10
Value
8.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
08 Jul 2026
Estaban
The room was very spacious and clean. I would stay there again next time I go to Cancun.
Self
10/10
Exceptional
02 Jul 2026
Jeff
Steam room wasn’t working when we went, but the rest of the facilities were decent and good value.
Family_with_children
8/10
Excellent
28 Jun 2026
Paul
The room was clean and the common area was mostly well maintained. An area for improvement was the pool, as there were several missing tiles inside and on the deck. The wait staff was awesome, but we had a minor issue with the front desk over paying for breakfast; we did pay, you must request for breakfast to be included when you book. Location was good to use as a base to explore Cancun, but there is a lack of dining options within walking distance. Overall it is a good hotel and great value.
Friends_and_family Friends
10/10
Exceptional
23 Jun 2026
LIYA
Beautiful, clean space! Amazing people! Great experience.
Self
8/10
Excellent
19 Jun 2026
Tayfun
Staff very friendly. Nice breakfast
Family_with_children
10/10
Exceptional
08 Jun 2026
Brenda
Had an excellent stay at Four Points . The hotel is connected to Galina Hospital and I was having a procedure , and my partner dental work
The staff went above and beyond to be helpful . Ebby at the front desk deserves special recognition he was sooo helpful and nice !!!
It is close to a mall and a few restaurants convenience stores in a money exchange.
The roof top pool was nice to relax and very nice .
The only thing I could say that they're lacking is a laundry service or somewhere to do laundry....
I wouldn't hesitate staying here again.
Partner
10/10
Exceptional
23 May 2026
Carl
C
Self
8/10
Excellent
23 May 2026
Simsai
Good hotel to stay at and a safe area. The a/c did not cool the room during the day but was good at night. Aside from the daytime a/c issue my stay here was really good.
Self
10/10
Exceptional
22 May 2026
Maxim poon
It’s good and It’s convenient.
Self
10/10
Exceptional
14 May 2026
Christopher
For the price and proximity this is easily a great place to stay. Minutes from the shopping centers and a short ride to all the beaches and airport! Its not as fancy as an all inclusive but the AC works, its very clean, it isnt noisy, but its also not going to drain your wallet. The pool is nice but the gym is hardly a gym.
Partner
8/10
Excellent
14 Mar 2026
Moira K
We stay at Four Points for a few days every year before heading further south. Close to major shopping needs-Costco, Chedraui etc. Underground secure parking is nice to have.
Room had a few issues-TV didn’t work but was addressed quickly. Very few towels provided so had to request more, but this was also dealt with promptly. Overall a comfortable stay.
Partner
10/10
Exceptional
08 Mar 2026
Marie Kimberley
⭐️⭐️⭐️⭐️⭐️

This hotel was incredibly convenient and easy to get to. Check-in was quick and smooth, and the rooms were amazing—very clean, comfortable, and perfect for resting.

We stayed here the night after my husband had a procedure at the hospital connected to the hotel, and the location made everything so much easier during a stressful time. Being able to walk back and forth was such a relief.

It’s also close to the mall if you have some time to get out and explore. The bistro and restaurant attached to the hotel were great—fairly priced and super convenient if you don’t feel like going anywhere.

Overall, a really comfortable and stress-free stay. We would absolutely stay here again.
Partner
6/10
Pleasant
06 Mar 2026
Md Mostafa
No shops nearby.
Partner
2/10
Poor
21 Feb 2026
marlon
2 cockroaches in the room. No soap in the shower. Mold on the wall. Breakfast service pretty bad. I had to report three times the roach issue in the room so they could come and clean it. No compensation whatsoever. Paid $500 for 2 nights. Stay away
Self
8/10
Excellent
18 Jan 2026
Andrea
Overall good
Leisure Partner
10/10
Exceptional
03 Jan 2026
Guray
The room was clean, and the staff were friendly and helpful
8/10
Excellent
01 Jan 2026
Lori
The staff at check in was very friendly. The room was very clean.
4/10
Poor
28 Dec 2025
Michael
There was a long line to check in and I wasn’t able to do it online either through the Marriott app. Finally, when we got to the front they said there were no clean rooms. It took them another 15-20 minutes to clean the room. When we got in the room there were no towels. We wasted at least 35-45 minutes on something that should have taken 2-3 minutes.
8/10
Excellent
18 Dec 2025
Laura
Friendly staff
Leisure Family
10/10
Exceptional
04 Dec 2025
Gloria Falcao
The breakfast buffet is great with a lot of options, fresh and tasty. The staff speaks English very well and are thoughtful. Being connected to the hospital next door is a plus. The roof terrace with exercise room is very nice.
2/10
Poor
13 Nov 2025
Linda
The management staff is the weak link for this establishment.
Not at all concerned with customer service.
We stayed there a total of four weeks and couldn’t wait to leave due to the problems that we had and managements unwillingness to fix them
Leisure Partner
4/10
Poor
10 Nov 2025
Oleg
Pool always closed. Sauna out of order. WiFi slow.
10/10
Exceptional
07 Oct 2025
John
Nice staff and pet friendly
Leisure Pet
10/10
Exceptional
17 Sep 2025
phillip
Excellent location and staff
6/10
Pleasant
01 Sep 2025
Erin
The property is immediately annexed to the Galenia Hospital where we went for our annual checkups and so it's extremely convenient to stay there, as a corridor leads straight from the lobby to the hospital. The beds are comfy, the amenities are fine. There are nice restaurants and shopping centers that are nearby.
The towels are terrible and the bathroom stalls look like they need better cleaning.
Partner
10/10
Exceptional
21 Aug 2025
Maksim
Recommended.
Everything is great here
4/10
Poor
20 Aug 2025
Marggie
Expedía and the hotel refused to refund me for early check out despite not providing the room I had originally booked (with balcony) and having to les e due to a very limited room service
Partner
6/10
Pleasant
19 Aug 2025
Diana
The bathroom in the room was dirty and dusty, .
Business
10/10
Exceptional
19 Aug 2025
Bryan
A Great Location to get AWAY$$!!!
Leisure Partner
8/10
Excellent
31 Jul 2025
Brian Joseph
The pool needs a complete retile and was a bit slimy. Bed was comfortable but pillows were old, flat or lumpy. Hotel is clean and quiet and staff were wonderful. Breakfast buffet was quite good and staff were very accommodating. Not a walkable area but Uber is cheap. All in all, a pleasant stay
Business_and_leisure Partner
2/10
Poor
09 Jul 2025
Chris
Over priced for poor maintenance. I've been there 5 times and its slowly getting worse and worse.
2/10
Poor
02 Jul 2025
Miriam
My friend and I stayed for three nights. One of the beds had soiled sheets two nights. We reported it and they were changed. Upon checking out we were told we will be charged $2,000 MXP for the change of sheets. And they will charge it even if we do not authorize it because they have the CC information.
Business_and_leisure Friends
10/10
Exceptional
22 Jun 2025
Dale
The staff is fabulous, everything very clean. The restaurant is tops, we ate there every night for almost 2 weeks. The area is very good for medical appointments, being reached without going outside. Very nice workout room, and pool. Ammenities are very good. Our only complaint is the sink and shower faucets and drains do not work well. They need attention
Business Partner
10/10
Exceptional
16 Jun 2025
Robert
We enjoy staying here. Clean, nice bathroom with large shower. Not happy with towels in the bathroom this time, they were small, thread baren, and the cleaning lady repeatedly only left one bath towel and one hand towel, but my husband and I were in the room together for 3 days. The pool towels are nice. The food at the restaurant and around pool is delicious
Partner
8/10
Excellent
13 Jun 2025
A
Food in the hotel needs to be better but other than that the hotel was great. Wonderful place
Leisure Partner
10/10
Exceptional
07 Jun 2025
Toriano
Staff was amazing and had good suggestions for the city. The Eatery was probably the best meal we had while in Mexico. Pastor at night and morning staff went above and beyond.
Partner
6/10
Pleasant
24 Apr 2025
Isabel
The hotel is conveniently located just a five-minute drive from the airport, and they offer a shuttle bus service twice every hour, 24/7. We were looking forward to using the hot tub, which was listed among the hotel’s amenities. Unfortunately, it was a letdown—not only were the water jets not working properly, but the water was also cold. Other guests at the pool area were equally disappointed. After 6:00 p.m., Cancun tends to get chilly, so having a functional hot tub would have been a great bonus. Sadly, it wasn’t available.
Leisure
10/10
Exceptional
30 Mar 2025
Scott
We had a good one night stay before our all inclusive. It’s safe clean and easy ride to hotel district and airport. Nice roof top pool and great staff and clean large rooms.
Leisure Partner
10/10
Exceptional
16 Feb 2025
Kaddijatou
Excellent news place
10/10
Exceptional
12 Feb 2025
Randy
Entire property was clean and well kept up. Excellent staff and enjoyable dining.
Business
8/10
Excellent
26 Dec 2024
Omowumi
Its a nice environment
Leisure
8/10
Excellent
11 Dec 2024
Kwasi
The property did not have much around. We had to walk a good ways to the mall; however, close to the airport. The place was a tad dated and not very lively. The sportsbar was a ghost town most of the time.
10/10
Exceptional
02 Dec 2024
Casey
I highly recommend this hotel.

Great customer service
Comfortable beds & pillows
Amazing water pressure & hot water
Good restaurant with the best Tres Leche Cake

We stayed for 3 days ending 3 weeks in Cancun. Wish we had stayed here our entire trip. Definitely would come back
Leisure Family
8/10
Excellent
16 Nov 2024
Verified traveler

Convenient location and comfortable room

The check in was ver slow. Good size bedroom, comfortable , but needs some maintenance.
Good service at the restaurant (breakfast).
Business
10/10
Exceptional
03 Nov 2024
MARIE-NOELLE
Excellent
Business_and_leisure Family
10/10
Exceptional
01 Nov 2024
Chris
Great stay great hotel.
Business_and_leisure Partner
4/10
Poor
11 Oct 2024
Jaskaran
No ac
8/10
Excellent
15 Sep 2024
Vicky
The staff is very friendly and they have good service recovery. We had a few hiccups during our stay but the manager was quick to get our issues resolved. I would stay here again in the future.
Business_and_leisure Partner
10/10
Exceptional
30 Aug 2024
Capri
Great hotel & Wonderful staff.
8/10
Excellent
23 Aug 2024
Vicky
Restaurant on sight offering breakfast, lunch and dinner. Spa on the premises. Friendly staff.
10/10
Exceptional
19 Aug 2024
Maria
Staff is amazing, property would benefit from a little face wash and more dining options.
Business Self
6/10
Pleasant
07 Apr 2024
Sara
Four points Sheraton is actually runed by Marriott Bonvoy.

This hotel was not new, older but a little renovated. The sheets were very cheap, polyester quality that had old curly hair, eyebrow hair and make up on the sheets. It was connected to a 24 hour hospital. Which was extremely odd.

There was a flickering light in the room. The light in the bathroom felt like hospital light. The AC never got cold.

The hotel food was ok. The hotel only provided one bottle of water and wanted to charge 60 pesos for another one for a room we booked for 275$.

There are no convenient stores or restaurants around the hotel, you must cross the highway to get to a mall. I would not be back or recommend this hotel.
10/10
Exceptional
02 Apr 2024
Samira
Great overnight stay
Leisure Family
4/10
Poor
31 Mar 2024
Adam
The hot water in our room was not working for whatever reason. The maintenance guy came up and ran the water for a few minutes and it got warm but the next morning when I went take a shower the water never even got warm. It's strange since our friends who were staying on the same floor had no issue. Also, the smoke detector was directly above the bed and was flashing the entire night.
Leisure Friends
4/10
Poor
26 Mar 2024
Dorothy

Not as nice as other hotels in the chain.

Not impressed at all. The food wasn’t very good and the small restaurant looked like a cafeteria.
Partner
4/10
Poor
26 Mar 2024
Cesar
Service was substandard
Partner
8/10
Excellent
26 Mar 2024
Norman
This property is connected to the Galenia Hospital and this feature was very unique and convenient.
Business_and_leisure
10/10
Exceptional
25 Mar 2024
Jonathon
Great staff and overall amazing stay!
8/10
Excellent
22 Mar 2024
Amaka
This hotel is in a good location in Downtown Cancun. I'd just like to point out that Downtown Cancun is different from the Island part of Cancun.
Leisure Friends
8/10
Excellent
14 Mar 2024
VIckie
Nice property but could use a refresh
Leisure Partner
10/10
Exceptional
05 Mar 2024
Shilpe
Great
Leisure Family
10/10
Exceptional
16 Feb 2024
Cindy
Very helpful staff and very clean hotel.
Leisure Partner
8/10
Excellent
15 Feb 2024
keily
Good
Leisure Partner
8/10
Excellent
13 Feb 2024
Angela
Very nice and convenient hotel. Wish they would change the carpet on the fourth floor corridor has an awful wet smell. Apart from that, clean
Leisure Partner
10/10
Exceptional
11 Feb 2024
Betty
Good services, nice hotel
10/10
Exceptional
10 Feb 2024
cesar
Everything was great, just don’t get the clothes cleaning service, it takes them more than 2 days. I never got mines back.
Leisure Partner
10/10
Exceptional
05 Feb 2024
Anithra
I enjoyed my stay. The breakfast buffet was delicious and the bar was very good also. The pool was beautiful. The staff were very friendly and gave us a great recommendation for dinner.
Leisure Family
10/10
Exceptional
20 Jan 2024
enrique
Nice hotel, close to the airport and dining options.
Leisure
10/10
Exceptional
19 Jan 2024
Teresa

Excellent

Great hotel, Nice. Updated, comfortable, great on site restraunt. We ate there every night. Great service.
Only negative was key card did not work on the elevator all the time. Got stuck inside a few times. Had to force doors open or wait for someone to push to a floor...
Perfect otherwise. Pool is lovely.
Partner
10/10
Exceptional
09 Jan 2024
Scott

Sacrificing location for value

Nice value overall. Not a good location for beach and restaurants but you should have figured that out before booking and it’s the reason rooms are offered at a good price (my room was under $100 per night). You’ll be taking taxis or long walks for anything good. The pool area is nice. The gym doesn’t have much weight training equipment but it has free weights up to 50 pounds so that worked for me. The rooms are big and clean. If you want to be close to the beach, stay somewhere else. If you want good value and don’t mind walking or taking taxis, I recommend the hotel.
Self
4/10
Poor
03 Jan 2024
Nicholas
Reception staff were unhelpful failed to understand the simplest questions the restaurant food was tasteless and expensive, we stayed at the front on the 4th floor, road noise was very noticeable the roof top pool has limited sun loungers most were broken, I would not stay here again.
Leisure Partner
4/10
Poor
20 Dec 2023
Sadrina
Hotel smells like mold room was extremely HOT
Partner
10/10
Exceptional
18 Dec 2023
Kelsey
Rooms were clean and the staff very friendly. There is a mall within walking distance, however dining choices nearby are limited. Would certainly stay here again for a couple nights on our next trip to Cancun.
Leisure Family
6/10
Pleasant
10 Dec 2023
AVANEESH
Not as per standard of four points
2/10
Poor
09 Dec 2023
David
Hotel has no service after 10. No.mini bar no food and is in the middle of highway being built. Staff dont care you are having a sheit time. Shocking
Business_and_leisure Family_with_children
10/10
Exceptional
02 Dec 2023
Paul
Just a great place to stay, very welcoming, clean and comfortable, very relaxing, great front desk reception,
Rodrigo Garcia was fantastic he helped me book some bus tickets for my trip to Chichén Itzá, and had some great local knowledge, which helped with my stay
Leisure Self
8/10
Excellent
01 Dec 2023
Cynthia

Great Quiet Hotel out of the Hotel Zone

Love this hotel when either just arriving in Cancun or a date night before heading back to the states. The bed & pillows are very comfy. And the roof top pool is great. The only small complaint is the length of time to check in.
Partner
8/10
Excellent
27 Nov 2023
Xiaodong
The location was convenient. Close to a laundry mart. The staff was very friendly, but did not help much with our laundry needs though.
10/10
Exceptional
15 Nov 2023
Howard
My experience was excellent
Leisure Family
10/10
Exceptional
09 Nov 2023
ERIN ALEXIS
It was our second stay here and we got a free upgrade without even asking for it. The room and bathroom were bigger and like the first time we stayed, it was very clean and comfortable. No complaints.
Partner
10/10
Exceptional
05 Oct 2023
ERIN ALEXIS
Completely satisfied with our stay here and have no complaints. We were in Cancun to have some checkups done at the Galenia Hospital. The hotel is conveniently attached to the hospital which cut travels costs and time to and from the hospital and the hotel basically non-existent. The staff was friendly and helpful, the rooms were clean and functional and the area is conveniently located close to several shopping malls and local restaurants.
Business Partner
6/10
Pleasant
30 Sep 2023
gina
El personal de recepción no fue muy amable, solo ok.
4/10
Poor
05 Sep 2023
MARIA
Nice place but take a shower before you check in… no hot water in the shower, very few towels available
Partner
10/10
Exceptional
31 Aug 2023
Medina
The room was spacious, tastefully decorated and the bed was extremely comfortable! All our encounters with staff were positive and we were greeted everytime we were in a common area. The manager, Jesus, was very professional, friendly and accommodating providing us with dining recommendations and even a microwave was provided in our room on request. I can't say enough about the top-notch customer service we received. Class act from check-in to check- out!!! We would never stay anywhere else & will definitely return....thank you again for a wonderful experience!!!!
Leisure Partner
10/10
Exceptional
13 Aug 2023
Alysha
The staff was the best ever super kind and friendly and even had conversations with me while I waited for my ride. I would definitely recommend
Leisure
10/10
Exceptional
13 Jun 2023
Yadira
Everyone was very friendly. The girls at the restaurant we nice and friendly. They made out stay very pleasant.
Leisure Partner
10/10
Exceptional
25 Apr 2023
Verified traveler

Great place to stay.

Four Points Sheraton is an excellent choice as long as you are okay staying in that part of town. You are looking at least 15 minutes if you want to get to the Zonera Hotel (hotel zone), possibly longer. The staff is friendly and provide good service, and everyone at the front desk speaks english. The hotel is clean, and the rooms are nice. 24 hour gym access. There is an integrated restaurant with good food, and I had no trouble getting hot water during my stay. The staff even helped me with a wheelchair and lifting my girlfriend into bed when she was too drunk to walk. There's also an integrated spa where you can get a massage, or have your nails done. My biggest gripe is that they let a single guest raid all the bottled water from the vending machine.
Partner
8/10
Excellent
15 Apr 2023
Maria
This is a safe, reliable place to stay in Cancun, right next to a local hospital. Unlike a resort, it likely won’t be the focus or primary setting of your stay, assuming you plan to visit Cancun for tourism and the hotel is a (fairly short) taxi ride away from the beach. It’s a good hotel to come back to shower, sleep, and have breakfast at, to be ready for the next day!
Leisure Friends
10/10
Exceptional
30 Mar 2023
Maria

Excellent choice!

We totally enjoyed the hotel, room and pool area!
Friends_and_family Family
10/10
Exceptional
23 Mar 2023
Timothy
Great location at a great price!
Leisure Partner
2/10
Poor
23 Mar 2023
Mark
Poor housekeeping
10/10
Exceptional
21 Mar 2023
Maria
Excellent customer service, beautiful rooms and pool area is wonderful.
Leisure
10/10
Exceptional
15 Mar 2023
Donna
Some shower towels were very old.
Business_and_leisure Partner
10/10
Exceptional
06 Feb 2023
Frank

Great Property - Reception needs work

This property is absolutely CLEAN... and fantastic. The security is very nice, as you are required to use your hotel key to enter the elevator. Everything you need is there....

The check-in needs some work. I arrived at 1:40pm and was told that check in was at 3pm - additionally I was told that \"All hotels do that....\" as if it not obvious.

My Point.... is that.... if this is end of January and beginning of February and your Hotel is HALF EMPTY.... perhaps you should not be too concerned about checking guests early to offer that \"Extra Attention\".

Even if it's high season... if your rooms are available - SHOW THAT YOU CARE ABOUT GUESTS and welcome them.... \"We care about our guests\" should not just a phrase you hang on your door - is something you practice.
Business
8/10
Excellent
05 Feb 2023
Len Joseph
The staff were so attentive and polite. My only issues were no coffee maker in our room (was stated they had) and the bedding was a little worn. The property is clean and the location is fairly good, you can walk to the mall and lots of restaurants and Walmart Express is just up the road. The pool was beautiful and the chairs and loungers around it were very nice.
Leisure Family
8/10
Excellent
20 Jan 2023
Mohammed M
It’s ok
Business_and_leisure Family
8/10
Excellent
15 Jan 2023
Alexandra

Mantenimiento vigilado

Vengo al hotel desde su inaguracion, esta perfectamente localizado para mi interes, el servicio muy bueno, pero senti esta vez que se nota el paso del tiempo, pintura , alfombra sucia en pasillos, baño que no tragaba bien, dispensadores vacios, la camarera lo soluciono todo inmediatamente GRACIAS
Vigilar los detalles es importante, seguire siendo un cliente habitual por eso mis comentarios
Business
8/10
Excellent
11 Jan 2023
eduardo
Overall the stay went really well, the hotel was well positioned in downtown and a close walk to a huge shopping center which was convenient. Staff was good, but could have been a lot better at getting us items we would ask for (hand soap, towels).
Leisure Partner
4/10
Poor
08 Sep 2022
Richard

Good news, Bad news

This hotel is in great condition and feels like a Sheraton. It is located near good food and shopping. The restaurant and sports bar just keep getting worse. The breakfast buffet food is cold, the bacon is hours old, the whole thing needs improvement
Business
6/10
Pleasant
10 Aug 2022
Timo
Very poor service level at the Restaurant (Eatery). Room was very cold at the arrival (16 degrees cels.). Not enough pool towels available.
Leisure Family_with_children

Location & surroundings

Four Points By Sheraton Cancun Centro
Avenida Tulum, Mz 1 - Lote 2 Sm 12, Cancun, Mexico

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Four Points By Sheraton Cancun Centro

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